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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 141

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B
bithika parui
from Vasai-Virar, Maharashtra
Nov 8, 2019
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Hello sir/madam,

Yesterday i made a payment in my rbl credit card, but my payment has been debited from account but neither reversed back to my bank account nor credited to rbl card. I informed the rbl card department several times, they told you have to make payment again today. Any how i managed to make the payment yesterday as i haven't received my salary yet. Request you to credit the pay directly to rbl card or else reverse it to my account.
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The transact of rs 7k to new India assurance failed as billdesk failed to pay them. The amount is not refunded yet. Ref number is[protected]
Hi,

I made payment to msrtc through UPI, money got debited from my account but didn't got any confirmation from bill desk also ticket didn't got confirmed.

Below are the details of payment:-

UPI Transaction ID:[protected].

Please reverse the payment to my bank account.

Regards,
Ashwini Kadi
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    A
    Aman kumar Dubey
    from Chennai, Tamil Nadu
    Nov 6, 2019
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    Please find attached screenshot for transaction details. Money got deducted from my account but no ticket got booked for the flight. Please initiate refund process.This tiket was booked for kochi to mumbai and return flight for 16 nov (AI 55) and 1Dec (AI 681) respectively. I checked from air India customer care. There is no confirm booking for the flight. Please take action.
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      M
      Mallikarjuna Tummala
      from Hyderabad, Telangana
      Nov 6, 2019
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      I booked a flight ticket from air india in air india website with my credit card. Money deducted but tickets were not booked. It has been one week but money was not credited back to my card yet. I need your help to get my money back... If you need any further details, plz call me on [protected]..
      If you can provide me any contact number to resolve this issue, it would be great.

      Thanks,
      Mallikarjuna
      BillDesk customer support has been notified about the posted complaint.
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        H
        Harishayush
        from Jaipur, Rajasthan
        Nov 4, 2019
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        Address: NEAR RAMLILA MAIDAN,, V/P- GUDHA GORJI, DIST- JHUNJHNU, Jhunjhunu, Rajasthan, 333022

        Respected si/. Madam

        I made the online payment for ajmer vidut vitaram nigam limited electricity bill on 31/10/2019 through avvnl web self service portal, with bill desk from state bank of india net banking, but the rs. 2003 payment debited from my bank account but receipt is not generated. So please requested you send paymnet receipt slip.
        So please send
        +1 photos
        BillDesk customer support has been notified about the posted complaint.
        I have received a message on 03.11.2019 informing that two times deducted an amount of Rs.10/- & Rs. 15/- from my account when tried to pay cylinder cost. But not succeed why these deductions made. Please refund these two amounts at the earliest.

        Looking for reply and response please.
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          N
          nr_gopal
          Nov 4, 2019
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          Hi
          I paid hdfc credit card today 1103 (I am in usa). I paid hdfc credit card (India card).

          Reference number: rici[protected]

          Amount got debited from my bank and in the hdfc bill desk, it showed transaction pending and i didn't received email from bill desk.

          Please let me know whether this is successfully posted to hdfc cc.

          Thanks
          Rajagopal n
          BillDesk customer support has been notified about the posted complaint.
          Transaction BILD KSRTC NET @894525 Rs. 134 done on 27.10.19. Please credit my bank account as the on line booking failed. Thank you.
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            S
            Sharan Yalavigi
            from Hyderabad, Telangana
            Nov 2, 2019
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            I was booking a bus ticket on ksrtc website by payment making through paytm wallet, amount was deducted from wallet but ticket was not successfully booked so i want refund my amount.

            Transaction details are as given below,

            Paid for order billdeskutil order #rpt[protected]

            Amount ₹922

            Order id [protected]
            +1 photos
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              P
              prateekool.prk
              from Mumbai, Maharashtra
              Nov 2, 2019
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              Upi transaction id[protected]
              Paid to - billdeskpg. [protected]@icici
              Amount - 1713/-

              I was booking new tata sky connection but it didn't worked but my money was transferred.
              Google pay says transaction from their end was processed. Please transfer my money back. It was on 31 oct 2019. I didn't received any emails or sms from tata sky also, they said they haven't received any payment.
              BillDesk customer support has been notified about the posted complaint.
              Dear
              sir plz return my balance in my ac 467.70 in date of 18 Oct 2019 RHDFF[protected] BIlldkStateBank Colle
              Cheq/Ref no[protected]
              Amount 470.70
              in Hdfc net bankin throw plz retun my balance in my ac no-[protected]
              sunil kumar yadav

              payment through google pay to tata sky not completed - Comment #3579884 - Image #0
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                S
                Sohardh Singh
                from Delhi, Delhi
                Nov 1, 2019
                Resolved
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                Resolved

                Address: Loheriya saal mala dev vihar uchapul haldwani post kathgariya, 263139
                Website: Billdesk

                I recharge on my bsnl number of rs 108. Money debited from my bank account but rechge failed my money dedicted to my account. I wanna get back my refund amount. I trust on google i am using google pay since so long time. I waana get back my money google pay. I do many transcition through google pay but not get any problem. Today first time i am facing so please get back my money.
                +1 photos
                Nov 2, 2019
                Complaint marked as Resolved 
                BillDesk customer support has been notified about the posted complaint.
                I was booking my ticket but it didn't worked but my money was transferred.
                Google pay says transaction from their end was processed. Please transfer my money back. It was on 01 November 2019. Time around 2.19pm. I didn't received any emails or sms from msrtc also.

                recharge mobile number - Comment #3577707 - Image #0
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                  A
                  from Mumbai, Maharashtra
                  Oct 31, 2019
                  Resolved
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                  Resolved

                  Address: SUNDER CHUCK Road,Malikpur, Pathankot, Punjab, 145025

                  Sir
                  My electricity bill for ca no. G56ms560727f of amount rs.149090/-
                  We requested you please send payment recipet slip

                  Bank transactions details

                  Account title a. S. Ramgarhia enterprises

                  Account number [protected]

                  Transaction date october 30. 2019

                  Transaction amount inr 1.49, 090.00

                  Transaction type debit

                  Transaction description stubp[protected]/ajit
                  Sons
                  +1 photos
                  Nov 4, 2019
                  Complaint marked as Resolved 
                  Thanks, sir Payment return received
                  BillDesk customer support has been notified about the posted complaint.
                  Nov 01, 2019
                  Updated by [email protected]
                  Thanks, Sir
                  They Billdesk Replay Me and sad
                  Payment is Refunded back to my bank account and it's in process and will be in my account in 7 working days

                  thanks For Help
                  You the BEST
                  Thanks, Sir
                  They Billdesk Replay Me and sad
                  Payment is Refunded back to my bank account and it's in process and will be in my account in 7 working days

                  thanks For Help
                  You the BEST
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                    R
                    Rajayad
                    from Bhopal, Madhya Pradesh
                    Oct 31, 2019
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                    I had try to make payment for my emi on 23/10/2019, but mistakenly the payment of rs. 3351.34 at 15:46:06 by ref. No. [protected] made to your account. I made that payment through paytm, but after made payment i got to know it is mistakenly deliver in your account. I doesnt get any service or else regarding that amount. So, i request you to please refund my amount as soon as possible.
                    Thanks and rgds.
                    Rajendra yadav
                    BillDesk customer support has been notified about the posted complaint.
                    Dear sir phonepay transaction id :C1910171057189798379707, YOU ARE BILLDESK ORDER ID:RPHW[protected] .But merchant not recived money showing bal 220.00 pls resolve issue or pls refund our amount.pls any contact our email:madhu.[protected]@gmail.com, phonepay mobile:[protected].

                    by mistake payment done - Comment #3575127 - Image #0
                    Dear, mistakenly I transferred 7750Rs to your UPI id, Kindly reverse back my amount to my Kotak Mahindra bank account, my details are as follows.
                    Account number:- [protected]
                    Ifsc code:- KKBK0000662
                    Mobile no:- [protected]

                    by mistake payment done - Comment #3831760 - Image #0
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                      C
                      Chøcø
                      from Mumbai, Maharashtra
                      Oct 31, 2019
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                      I have transferred rs.2000 from my pytm app to your site thorugh pytm money app and it haven't been used till now. I tried contacting pytm app user but they said that they sent the money successfully and try contacting you.. So, kindly sought this issue by any how.. I need the money. It's urgent. Please. Kindly return it to my pytm app as soon as possible. Or check what's the problem is and try sought out with the paytm app user anyhow.
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                        J
                        joyprem001
                        from Chennai, Tamil Nadu
                        Oct 29, 2019
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                        I made the online payment for bajaj finserv rbl credit card on 25/10/2019 (Friday) through rbl app. With billdesk from indian bank a/c.
                        But, the rs.59, 692.00 payment is debited from my account and it is not credited to credit card a/c. The following bill desk transaction id for your reference...

                        1. Bill desk - rinb[protected] / rtncard
                        2.net banking transaction id - [protected] at 25/10/19, 12.35 p. M

                        Please, treat as the urgent basis and do the needful.

                        Regards,

                        Prem kumar j
                        Mobile no:[protected]
                        BillDesk customer support has been notified about the posted complaint.
                        I have done recharge through bsnl portal of 78 ruppes via billdesk but transaction got failed and amount deducted from my hdfc account do the needful for the same the amount deducted ialready and recharge cant be done
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                          H
                          hariram98
                          from Mumbai, Maharashtra
                          Oct 26, 2019
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                          Address: Pune, Maharashtra

                          Upi transaction id[protected]
                          Paid to - billdeskpg. [protected]@icici
                          Amount - 335.83/-

                          I was booking my ticket but it didn't worked but my money was transferred.
                          Google pay says transaction from their end was processed. Please transfer my money back. It was on 26 oct 2019. Time around 9:34pm. I didn't received any emails or sms from msrtc also.
                          +1 photos
                          BillDesk customer support has been notified about the posted complaint.
                          I was trying to book a ticket from Tasgaon to Pune.
                          My account was debited debited for Rs. 320.80 on[protected]:00 and credited to a/c no. XXXXXXXXIPAY (UPI Ref no[protected]

                          The ticket was not booked.
                          Please provide refund for the same.

                          PFA for transaction details.

                          about refund amount - Comment #3571989 - Image #0
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                            S
                            Sastang
                            from Firozabad, Uttar Pradesh
                            Oct 24, 2019
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                            Address: Chamber no. 74, Cutchery, Moradabad, Uttar Pradesh, 244001

                            I made the payment for lic premium through upi ip but transaction failed l made the payment through bheem app but amount credited in your lic. [protected]@hdfcbank vpa and not credited in my lic premium please refund the amount. I think that when payment was failed i should attempt directly bheem app which was showing transaction failed. I made the payment through my vpa. But transaction is showing that amount is not credited in my lic policy. I also raised the dispute at the time when transaction completed and recipt not generated. I raised the dispute but till that time my amount not refund to my bank account. Pleas refund the amount expidiete. Thankyou
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                              G
                              Gurpreet Singh Maan
                              from Mumbai, Maharashtra
                              Oct 24, 2019
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                              Address: Fatehgarh Sahib, Punjab, 141801

                              Hello sir i paid 888 rs for moter insurance though your gateway in eezee tab application which are bajajallianz official app. But they didn't get payment so they say contact the billdesk which i used to pay. I also call paytm costumer care they say payment is successful by three side but problem in your gateway. So please solve this or refund my money. I send you screenshots & order i'd etc.
                              +2 photos
                              BillDesk customer support has been notified about the posted complaint.
                              Hi myself likith i have made transaction of 2300 from paytm through upi and the amount was debited and not credited to the loan company as loan company said it will be refunded and till now no such thing has happend please i am attaching the screenshot below please refund my amount

                              bajaj allianz insurance payment - Comment #3572412 - Image #0
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                                M
                                Muba123
                                from Churachandpur, Manipur
                                Oct 21, 2019
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                                Address: Nagaon, Assam, 782002

                                I raised dispute, but still I am not getting any reply..it's about one month now. I am not getting my refund of 650. I couldn't purchase the item for which the payment got deducted from my bank account through Google pay. The payment was for the online registration for the Assam TET examination. I purchased the item again .kindly look into the matter and solve the issue as soon as possible.
                                +1 photos
                                BillDesk customer support has been notified about the posted complaint.
                                I have made a payment in lic of Rs. 2512 but my money has deducted from my account and my premium is not submitted yet. Pls fix this issue as soon as possible. this is the third time i have faced same issue..

                                refund- couldn't register online for assam tet - Comment #3572008 - Image #0
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                                  M
                                  Mrunal Katle
                                  from Mumbai, Maharashtra
                                  Oct 16, 2019
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                                  I had booked ticket for 18/10/19 on 16/10/19 from pune to panvel. Payment was done through google pay and the payment was shown successful but i didn't got the confirmation of ticket. I also checked the ticket on the official website but no ticket was there for the booking on this date. Please look into this matter and get my refund back as soon as possible.
                                  BillDesk customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  I have paid an amount of Rs78589.57 towards premium of policy number[protected] by Phone Pe UPI on 05 October 2019. The screen shot of Transaction ID and UTR no. is enclosed herewith.. However the payment is not reflected at the end of Adiyta Birla.
                                  Transaction ID P1910050925323521081049
                                  UTR[protected]

                                  Please confirm the same.
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                                    S
                                    Sachin Ray
                                    from Mumbai, Maharashtra
                                    Oct 16, 2019
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                                    Address: Musti, Sangli, Maharashtra, 413002

                                    On date 12 Oct 2019 I am trying to book the ticket for pune on MSRTC site .The time of booking I made payment by using billdesk amount will be deducted from my bank account but error generated automatically and ticket not book so please look in this matter
                                    Details
                                    UPI Translation ID
                                    [protected]
                                    Payment to BilldeskMSRTC
                                    Billdeskpg.[protected]@icici

                                    Payment from Anant Paralkar Bank of India
                                    [protected]@oksbi
                                    Amount - 952.37rs

                                    Contact me
                                    [protected]
                                    +1 photos
                                    BillDesk customer support has been notified about the posted complaint.
                                    Payment are not credit in my credit card account. Reference no[protected]
                                    I have mailed mPokket about the money deduction they said we didn't receive, paytm and sbi says the transaction successful. Whom shall I complain about this?
                                    this happened on 7th October the transaction ID and order ids are attached in the below screenshots please give a possible solution. Thank you

                                    deducted from bank account - Comment #3567075 - Image #0
                                    deducted from bank account - Comment #3567075 - Image #1
                                    deducted from bank account - Comment #3567075 - Image #2
                                    deducted from bank account - Comment #3567075 - Image #3
                                    Maine payment Bajaj Allianz ko Kiya that per unko payment Mila nhi so mujeMera payment status chaiye please

                                    deducted from bank account - Comment #3568009 - Image #0
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                                      A
                                      Alpana Prasad
                                      from Mumbai, Maharashtra
                                      Oct 15, 2019
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                                      Address: Sigundureshwari Nilaya, Bangalore, Karnataka, 560067

                                      To recharge my tata sky account, I recharged it through google pay with 200/rs on 15th Oct. it was requested by [protected]@icici, the amount was debited from my account but my tata sky account was not recharged.
                                      Kindly refund my amount.
                                      UPI Transaction ID:[protected]
                                      Amount: 200

                                      Also find attached image for your reference.
                                      +1 photos
                                      BillDesk customer support has been notified about the posted complaint.
                                      My transaction was done but not showing the response from billdesk

                                      200/rs debited from my account by billdesktatasky@icici - Comment #3563811 - Image #0
                                      I paid electricity bill from ap electricity bill website by Google pay. Amount got deducted from amount and i got transaction failed. Payment Id is RCPI[protected]. when will I get my amount back

                                      200/rs debited from my account by billdesktatasky@icici - Comment #3567059 - Image #0
                                      Hi, your concern is certainly noted. Please share your RMN/Subscriber ID, we will help you further.
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                                        P
                                        from Mumbai, Maharashtra
                                        Oct 13, 2019
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                                        I made an online payment of fees to aiims for entrance exam but the hdfc payment gateway showed error and also debited rs.1, 515/- (My payment is still not done through in transaction.)
                                        As it was an emergency i could not wait for more than 48 hours and had to finish my payment in some other mode.
                                        Now, i noticed that the amount was deducted from my hdfc, also from the the other mode.
                                        Can you please verify and return the amount.
                                        I am ready to give more details on your word of resolving the issue.
                                        BillDesk customer support has been notified about the posted complaint.
                                        Hi
                                        I have paid chennai metro water tax
                                        Transaction Amount : Rs.1525
                                        Consumer Name : P PAULPANDIAN P VEERESWARI
                                        Transaction ID :RHMP[protected]
                                        Amount reduced from my account

                                        billdesk aiims payment - Comment #3558895 - Image #0
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