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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 141

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A
Arivazhagan V
from Bengaluru, Karnataka
Nov 18, 2019
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billdesk bescom payment not yet reflected but account debited

Address: 560076

My payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx was made using billdesk internet banking option, and successfully paid from my SBI bank account.

I received a "successful" from billdesk as shown in attached picture, but the Payment status is still showing as "Pending Verification" in Bescom site.
Please note that saving a/c has been debited.br...
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S
sharma subhash
from Azamgarh, Uttar Pradesh
Nov 17, 2019
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Respected sir/. Madam

I made the online payment for jaipur vidut vitaram nigam limited electricity bill on 15/11/2019 through bijli mitra portal, with bill desk from icici net banking, (Transaction id [protected]) but the rs. 1263 payment debited from my bank account but receipt is not generated. So please requested you send paymnet receipt slip
So please send...
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    G
    Gopi@1979
    from Bengaluru, Karnataka
    Nov 15, 2019
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    Address: 24/14,1st Cross,7th Main, Sriramapuram, Bangalore, Karnataka, 560021

    On 15/11/19 we made a visa standard charted credit card payment of rs 19300 through my vijaya bank netbanking but the payment deducted from my vijaya bank account on billdesk with the error message sorry for the inconvenience please try again later. As we need to make another payment for the credit card and we have not received the refund of payment made on bill desk. Please reverse the payment asap. Attached are the internet banking transaction report and error message screenshot.
    BillDesk customer support has been notified about the posted complaint.
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      C
      CA Manu manu
      from Mumbai, Maharashtra
      Nov 13, 2019
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      Address: Kundanahalli, 560037

      I logged into lic portal to make my lic premium payment amounting to rs 50, 900. The amount is debited to my bank account but bill desk is showing an error
      Bank reference number is bil/onl/[protected]/life insur/lic_rici

      Please let me know if the same will be paid to lic or reversed to my account. Since the due date is fast approaching, please help on priority
      BillDesk customer support has been notified about the posted complaint.
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        M
        mohammad akheel
        from Hyderabad, Telangana
        Nov 11, 2019
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        Address: Hyderabad, Andhra Pradesh, 500039

        On nov 11, 2019 i have made a transaction of rs 29500.71 to pay my national pension trust contribution through enps portal. The money was deducted from my bank account but the bill desk showed error.

        Can you kindly take necessary action to transfer my money to enps or refund back to my account.

        Details are below:

        Transaction reference number: check attachment got from icici bank

        I have attached the payment reference screen shots and also the deduction from bank.

        Kindly do the needful and make the payment as soon as possible
        BillDesk customer support has been notified about the posted complaint.
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        Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
        Reply
        On 16 th November I made a payment using airtel payment banks... and the payment was through Bill desk... the amount got deducted but not received on the receiver's end i.e. Bajaj Finserv.
        Please revert back my money asap.
        Reply
        I was paid hyderabad traffic challan payment on monday date[protected]
        my payment id was RID[protected]
        transaction amount was 5039.72
        my payment was failed but amount was debited from my account so please solve this issue
        transaction details:- IPAY/ESHP/BD/[protected]/RIDB[protected]_POLICECHALAN DR INR 5, 039.72
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          S
          Sambhogse
          from Mumbai, Maharashtra
          Nov 11, 2019
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          amount debited from my account but it is not showing in the payee's credit

          Address: Jhajjar, Haryana

          On 7th november 2019 i have made the payment of rs 4439/- to the uhbvn twice as the payment made in first attempt was not successful. The amount of rs.8878/- has been deducted from my account but the same has not been credited to uhbvn account. Kindly do the needful at the earliest so that i am not penalized for late payment of the electricity bill....
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          B
          bithika parui
          from Vasai-Virar, Maharashtra
          Nov 8, 2019
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          Hello sir/madam,

          Yesterday i made a payment in my rbl credit card, but my payment has been debited from account but neither reversed back to my bank account nor credited to rbl card. I informed the rbl card department several times, they told you have to make payment again today. Any how i managed to make the payment yesterday as i haven't received my salary yet. Request you to credit the pay directly to rbl card or else reverse it to my account.
          BillDesk customer support has been notified about the posted complaint.
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          The transact of rs 7k to new India assurance failed as billdesk failed to pay them. The amount is not refunded yet. Ref number is[protected]
          Reply
          Hi,

          I made payment to msrtc through UPI, money got debited from my account but didn't got any confirmation from bill desk also ticket didn't got confirmed.

          Below are the details of payment:-

          UPI Transaction ID:[protected].

          Please reverse the payment to my bank account.

          Regards,
          Ashwini Kadi
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            A
            Aman kumar Dubey
            from Chennai, Tamil Nadu
            Nov 6, 2019
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            Please find attached screenshot for transaction details. Money got deducted from my account but no ticket got booked for the flight. Please initiate refund process.This tiket was booked for kochi to mumbai and return flight for 16 nov (AI 55) and 1Dec (AI 681) respectively. I checked from air India customer care. There is no confirm booking for the flight. Please take action.
            BillDesk customer support has been notified about the posted complaint.
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              M
              Mallikarjuna Tummala
              from Hyderabad, Telangana
              Nov 6, 2019
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              I booked a flight ticket from air india in air india website with my credit card. Money deducted but tickets were not booked. It has been one week but money was not credited back to my card yet. I need your help to get my money back... If you need any further details, plz call me on [protected]..
              If you can provide me any contact number to resolve this issue, it would be great.

              Thanks,
              Mallikarjuna
              BillDesk customer support has been notified about the posted complaint.
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                H
                Harishayush
                from Jaipur, Rajasthan
                Nov 4, 2019
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                Address: NEAR RAMLILA MAIDAN,, V/P- GUDHA GORJI, DIST- JHUNJHNU, Jhunjhunu, Rajasthan, 333022

                Respected si/. Madam

                I made the online payment for ajmer vidut vitaram nigam limited electricity bill on 31/10/2019 through avvnl web self service portal, with bill desk from state bank of india net banking, but the rs. 2003 payment debited from my bank account but receipt is not generated. So please requested you send paymnet receipt slip.
                So please send
                BillDesk customer support has been notified about the posted complaint.
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                I have received a message on 03.11.2019 informing that two times deducted an amount of Rs.10/- & Rs. 15/- from my account when tried to pay cylinder cost. But not succeed why these deductions made. Please refund these two amounts at the earliest.

                Looking for reply and response please.
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                  N
                  nr_gopal
                  Nov 4, 2019
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                  Hi
                  I paid hdfc credit card today 1103 (I am in usa). I paid hdfc credit card (India card).

                  Reference number: rici[protected]

                  Amount got debited from my bank and in the hdfc bill desk, it showed transaction pending and i didn't received email from bill desk.

                  Please let me know whether this is successfully posted to hdfc cc.

                  Thanks
                  Rajagopal n
                  BillDesk customer support has been notified about the posted complaint.
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                  Transaction BILD KSRTC NET @894525 Rs. 134 done on 27.10.19. Please credit my bank account as the on line booking failed. Thank you.
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                    S
                    Sharan Yalavigi
                    from Hyderabad, Telangana
                    Nov 2, 2019
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                    I was booking a bus ticket on ksrtc website by payment making through paytm wallet, amount was deducted from wallet but ticket was not successfully booked so i want refund my amount.

                    Transaction details are as given below,

                    Paid for order billdeskutil order #rpt[protected]

                    Amount ₹922

                    Order id [protected]
                    BillDesk customer support has been notified about the posted complaint.
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                      P
                      prateekool.prk
                      from Mumbai, Maharashtra
                      Nov 2, 2019
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                      Upi transaction id[protected]
                      Paid to - billdeskpg. [protected]@icici
                      Amount - 1713/-

                      I was booking new tata sky connection but it didn't worked but my money was transferred.
                      Google pay says transaction from their end was processed. Please transfer my money back. It was on 31 oct 2019. I didn't received any emails or sms from tata sky also, they said they haven't received any payment.
                      BillDesk customer support has been notified about the posted complaint.
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                      Dear
                      sir plz return my balance in my ac 467.70 in date of 18 Oct 2019 RHDFF[protected] BIlldkStateBank Colle
                      Cheq/Ref no[protected]
                      Amount 470.70
                      in Hdfc net bankin throw plz retun my balance in my ac no-[protected]
                      sunil kumar yadav
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                        S
                        Sohardh Singh
                        from Delhi, Delhi
                        Nov 1, 2019
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                        Resolved

                        Address: Loheriya saal mala dev vihar uchapul haldwani post kathgariya, 263139
                        Website: Billdesk

                        I recharge on my bsnl number of rs 108. Money debited from my bank account but rechge failed my money dedicted to my account. I wanna get back my refund amount. I trust on google i am using google pay since so long time. I waana get back my money google pay. I do many transcition through google pay but not get any problem. Today first time i am facing so please get back my money.
                        Nov 2, 2019
                        Complaint marked as Resolved 
                        BillDesk customer support has been notified about the posted complaint.
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                        I was booking my ticket but it didn't worked but my money was transferred.
                        Google pay says transaction from their end was processed. Please transfer my money back. It was on 01 November 2019. Time around 2.19pm. I didn't received any emails or sms from msrtc also.
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                          A
                          [email protected]
                          from Mumbai, Maharashtra
                          Oct 31, 2019
                          Resolved
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                          Resolved

                          Address: SUNDER CHUCK Road,Malikpur, Pathankot, Punjab, 145025

                          Sir
                          My electricity bill for ca no. G56ms560727f of amount rs.149090/-
                          We requested you please send payment recipet slip

                          Bank transactions details

                          Account title a. S. Ramgarhia enterprises

                          Account number [protected]

                          Transaction date october 30. 2019

                          Transaction amount inr 1.49, 090.00

                          Transaction type debit

                          Transaction description stubp[protected]/ajit
                          Sons
                          Nov 4, 2019
                          Complaint marked as Resolved 
                          Thanks, sir Payment return received
                          BillDesk customer support has been notified about the posted complaint.
                          Nov 01, 2019
                          Updated by [email protected]                           Thanks, Sir
                          They Billdesk Replay Me and sad
                          Payment is Refunded back to my bank account and it's in process and will be in my account in 7 working days

                          thanks For Help
                          You the BEST
                          View replies
                          Thanks, Sir
                          They Billdesk Replay Me and sad
                          Payment is Refunded back to my bank account and it's in process and will be in my account in 7 working days

                          thanks For Help
                          You the BEST
                          Reply
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                            R
                            Rajayad
                            from Bhopal, Madhya Pradesh
                            Oct 31, 2019
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                            I had try to make payment for my emi on 23/10/2019, but mistakenly the payment of rs. 3351.34 at 15:46:06 by ref. No. [protected] made to your account. I made that payment through paytm, but after made payment i got to know it is mistakenly deliver in your account. I doesnt get any service or else regarding that amount. So, i request you to please refund my amount as soon as possible.
                            Thanks and rgds.
                            Rajendra yadav
                            BillDesk customer support has been notified about the posted complaint.
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                            Dear sir phonepay transaction id :C1910171057189798379707, YOU ARE BILLDESK ORDER ID:RPHW[protected] .But merchant not recived money showing bal 220.00 pls resolve issue or pls refund our amount.pls any contact our email:madhu.[protected]@gmail.com, phonepay mobile:[protected].
                            Reply
                            Dear, mistakenly I transferred 7750Rs to your UPI id, Kindly reverse back my amount to my Kotak Mahindra bank account, my details are as follows.
                            Account number:- [protected]
                            Ifsc code:- KKBK0000662
                            Mobile no:- [protected]
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                              C
                              Chøcø
                              from Mumbai, Maharashtra
                              Oct 31, 2019
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                              I have transferred rs.2000 from my pytm app to your site thorugh pytm money app and it haven't been used till now. I tried contacting pytm app user but they said that they sent the money successfully and try contacting you.. So, kindly sought this issue by any how.. I need the money. It's urgent. Please. Kindly return it to my pytm app as soon as possible. Or check what's the problem is and try sought out with the paytm app user anyhow.
                              BillDesk customer support has been notified about the posted complaint.
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                                J
                                joyprem001
                                from Chennai, Tamil Nadu
                                Oct 29, 2019
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                                I made the online payment for bajaj finserv rbl credit card on 25/10/2019 (Friday) through rbl app. With billdesk from indian bank a/c.
                                But, the rs.59, 692.00 payment is debited from my account and it is not credited to credit card a/c. The following bill desk transaction id for your reference...

                                1. Bill desk - rinb[protected] / rtncard
                                2.net banking transaction id - [protected] at 25/10/19, 12.35 p. M

                                Please, treat as the urgent basis and do the needful.

                                Regards,

                                Prem kumar j
                                Mobile no:[protected]
                                BillDesk customer support has been notified about the posted complaint.
                                View replies
                                I have done recharge through bsnl portal of 78 ruppes via billdesk but transaction got failed and amount deducted from my hdfc account do the needful for the same the amount deducted ialready and recharge cant be done
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                                  H
                                  hariram98
                                  from Mumbai, Maharashtra
                                  Oct 26, 2019
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                                  Address: Pune, Maharashtra

                                  Upi transaction id[protected]
                                  Paid to - billdeskpg. [protected]@icici
                                  Amount - 335.83/-

                                  I was booking my ticket but it didn't worked but my money was transferred.
                                  Google pay says transaction from their end was processed. Please transfer my money back. It was on 26 oct 2019. Time around 9:34pm. I didn't received any emails or sms from msrtc also.
                                  BillDesk customer support has been notified about the posted complaint.
                                  View replies
                                  I was trying to book a ticket from Tasgaon to Pune.
                                  My account was debited debited for Rs. 320.80 on[protected]:00 and credited to a/c no. XXXXXXXXIPAY (UPI Ref no[protected]

                                  The ticket was not booked.
                                  Please provide refund for the same.

                                  PFA for transaction details.
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                                    S
                                    Sastang
                                    from Firozabad, Uttar Pradesh
                                    Oct 24, 2019
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                                    Address: Chamber no. 74, Cutchery, Moradabad, Uttar Pradesh, 244001

                                    I made the payment for lic premium through upi ip but transaction failed l made the payment through bheem app but amount credited in your lic. [protected]@hdfcbank vpa and not credited in my lic premium please refund the amount. I think that when payment was failed i should attempt directly bheem app which was showing transaction failed. I made the payment through my vpa. But transaction is showing that amount is not credited in my lic policy. I also raised the dispute at the time when transaction completed and recipt not generated. I raised the dispute but till that time my amount not refund to my bank account. Pleas refund the amount expidiete. Thankyou
                                    BillDesk customer support has been notified about the posted complaint.
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