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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 141

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D
Dattu Biradar
Jan 5, 2020
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Address: 501/A Vinay Hermitage Opp MIG Colony Behind Latif Park Mirabhainder Kanakiya Road, 401107

I dattu biradar i had made payment of sbi credit card from icici bank gateway on 31.12.2019 the amount of the bill payment is 1, 32, 538/-but this amount has been not credited in my sbi credit card instead of this that the same amount has been credited in unknown persons account. This is the big mistake of bill desk people s so i requested you to help me to get my money refund as soon as possible.
My contact number is [protected] if possible pls call me.
The proof of screen shot fund has been trasfferd to this person attested.

Regards dattu biradar
BillDesk customer support has been notified about the posted complaint.
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    N
    Nitish Anand
    Jan 1, 2020
    Resolved
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    Resolved

    Sir,
    I have recharged my jio number with Rs 300 and selected google pay as payment method. The payment was not successful in google pay because of selection of wrong mobile operator and the recharge is failed. I didn't received any confirmation from jio. No sign of successful recharge. But the money was debited from my bank account. Please revert the payment. I have contacted my bank and they told they amount was successfully sent from their side and they cannot do anything regarding this. please refund as soon as possible.
    Jan 5, 2020
    Complaint marked as Resolved 
    MY AMOUNT HAS BEEN REFUNDED
    BillDesk customer support has been notified about the posted complaint.
    Dear sir Maine Paytm wallet se Rs 5238 ka kreditbee loan ka repayment kiya but wallet se Kat gaya but mere loan account me credit Nai hua plz solve my problems
    From
    Bhupendra Sonwani
    [protected]
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      V
      Vishnuvardhan Reddy Reddy
      from Chennai, Tamil Nadu
      Dec 31, 2019
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      Address: Hyderabad, Telangana, 500081

      Hello sir/madam,

      Today i had done online payment through lic india and payment gateway is bill desk.

      After providing all banking details, a message came - "reason : sorry. We are unable to process your transaction. We apologise for the inconvenience and request you to try again later."

      Whereas amount is debited to my icici bank savings account, but not credit to lic premium.

      Following is the transaction confirmation message received from icici: bank:


      Bill desk bpc
      You have made an online payment of inr 6125.0 towards bill desk bpc from your account
      Xx327 on dec 31, 2019 at 14:47 hours.
      The transaction id is [protected].


      Request you to refund the amount to bank account or credit to lic premium against which payment is done.

      Thanks & regards,
      Vishnuvardhan reddy
      BillDesk customer support has been notified about the posted complaint.
      Premium paid 1844 for policy renewal through Paytm but no policy renewal done
      Sir I have paid my LIC premium through the LIC app On 02/01/2020. In that LIC app I have done my payment through the phone pe wallet. My amount was debited from my bank account. Still I didnot get my receipt. I have checked In that Lic app, but showing no transaction. My Lic Policy no:[protected]
      Amount:12458
      Please help me sir
      Thanking you
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        P
        Petbottle
        Dec 31, 2019
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        Address: 474 B N Reddy nagar, Hyderabad, Andhra Pradesh, 500051

        Sir,
        We tried to pay our electricity bill of tsspdcl service number :[protected] through tsspdcl app by bill desk gateway.
        The amount of rs. 33596.77 is debited from our andhra bank account with reference no:ib/billdesk/radb[protected]/tsspdcl.
        We did't receive any receipt from tsspdcl.
        We request you to verify the payment and get back to us.
        Thanking you
        Srinivasa rao
        [protected]
        BillDesk customer support has been notified about the posted complaint.
        I had done a recharge of rs 399 via UPI. Balance got deducted from my account but i did not get the recharge done. Kindly look into the issue and find a solution for me. Thank you
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          R
          Ravikiran Padala
          from Mysore, Karnataka
          Dec 29, 2019
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          Address: Raichur, Karnataka, 584128

          I booked a ticket from sindhanur to bangalore on 29.12.2019 12:51pm bust ticket was not confirmed and 703 inr money was deducted from my bank acc from karnataka bank plz give any suggestion r refundable... I think it's too waste... N not yet confirmed my ticket... This the first time ever i faced the problem... Don't trust the billdesk... Even there is no proper customer support
          BillDesk customer support has been notified about the posted complaint.
          Dear team
          I have a payment in bajaj finance through googlpay, payment success deduct form my bank account but still receiver not receive the payment.as for reference transition id snapshot attached.

          Deduct amount-4300
          Receiver-Bajaj finance
          Transaction ID[protected]
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            J
            jaimin m shah
            from Himatnagar, Gujarat
            Dec 27, 2019
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            Address: MATAVALI FALI, BANGLOW CHOCK, IDAR, Sabarkantha, Gujarat, 383430

            Sir,

            I have made a quotation payment (Application no. [protected], for new connection) of 7 octoomber 2019 for 1225/- via billdesk payment gateway, for bill pay. Amount got debited from my bank account but still showing payment remains in pending stage in lic portal. I contacted wbsedcl (Lic), but companies responding that payment is pending..

            Wbsedcl (Lic) informed that the said payment has not been received wbsedcl system, amount not shown in wbsedcl (Lic) account.

            I have paid my quotation amount for new connection on 07.10.19 through billdesk payment gateway, for wbsedcl. But still payment is not showing in portal.

            Please find my below details & kindly do the needful

            Date: 07/10/2019 time - 05:39 pm

            Name :- alkaben manojkumar shah

            Bank account number :- [protected]

            Lic policy number :[protected]

            Payment gateway - bill pay - insurance primium - life insurance corporation of india - submit - policy namber - name - email id - mo. Nubar - submit - connect bandhan bank website

            Reference id : 712

            Description :- wthdrl, rbdn[protected]/ibr/bdbnk/ubppbdn/lic pay

            Payment mode : e-payment

            Received : rs. 1225.00

            With thanks

            Alkaben manojkumar shah
            Son :- jayamin manojkumar shah
            BillDesk customer support has been notified about the posted complaint.
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              O
              or company
              from Nashik, Maharashtra
              Dec 27, 2019
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              Address: Nashik, Maharashtra, 422001

              Dear team im paying my credit card payment through billdesk cut till time payment not showing in my credit card account... Amt paying 25200/-

              Transaction status success
              Transaction reference number rsbi[protected]
              Transaction date and time[protected]:32:25
              Indusind bank credit card no. Xxxx xxxx xxxx 6014
              E-mail id. [protected]@gmail.com
              Mobile no. [protected]
              Payment amount (Rs.) 25200.00
              Pay from sbi netbanking
              BillDesk customer support has been notified about the posted complaint.
              I have paid IMC indore property tax through bill desk payment. and the ammount has been deducted but nor imc recieved the payment nor i have got confirmation msg nor mail of bill payment. But the ammount has been deducted from my account. Either pay the ammount to IMC or refund my full ammount.
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                L
                lazyboy
                from Aligarh, Uttar Pradesh
                Dec 26, 2019
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                Sir i am abhishek singh negi, my application no. Is :dmrc1127518 my payment is done successfully as 500 rupees have been deducted from my account through the upi transaction for dmrc application 2019. But my payment status is failed, and it is also showing that my transaction no is not being received from pg. Sir help me out from this problem.
                Upi reference id :[protected]
                BillDesk customer support has been notified about the posted complaint.
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                  S
                  sgsourish
                  from Hyderabad, Telangana
                  Dec 24, 2019
                  Resolved
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                  Resolved

                  Sir,
                  I have made payment of my contribution of rs. 30, 000/- to my nps tier-1 account a/c on 24/12/2019 through online using your payment gateway from icici bank. But i didn't get any acknowledgment no/ receipt of this transaction.in my bank the transaction details showing as npstrust/xbcmfnps. I have not received any refund from billdesk.
                  Aug 5, 2021
                  Complaint marked as Resolved 
                  BillDesk customer support has been notified about the posted complaint.
                  Regret the inconvenience caused. Request you to please register your grievance at https://npscra.nsdl.co.in/Log-your-grievance.php or call us on[protected]
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                    S
                    Sureshds
                    from Hyderabad, Telangana
                    Dec 24, 2019
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                    Address: Hyderabad, Hyderabad, Telangana, 500087

                    Hi i did payment of indusind credit card with amount 3900/- and amount deducted from account and it is giving the status of pending. Below are transaction details.

                    Transaction acknowledgment

                    We could not ascertain the status of your credit card payment from your bank. Before you attempt another

                    Transaction, please login into your net banking account and verify whether the debit has been processed to your account.

                    Transaction status pending
                    Transaction reference number rici[protected]
                    Transaction date and time[protected]:16:14
                    Payment amount (Rs.) 3900.00
                    Pay from icici netbanking
                    BillDesk customer support has been notified about the posted complaint.
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                      9
                      9840647484
                      from Chennai, Tamil Nadu
                      Dec 21, 2019
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                      Address: 600050

                      Hi team,

                      I renewed my car insurance policy in royal sundaram and used bill desk payment gateway internet banking from my icici savings account. The amount is debited from the account but the vendor i. E royal sundaram has not received the payment yet. While i approached them, they suggested me to raise a complain with bill desk.

                      Please refer the transaction confirmation mail below received from the icici banking.
                      You have made an online payment of inr 13271.46 towards bill desk from your account xx591 on dec 21, 2019 at 10:01 hours. The transaction id is [protected].

                      Kindly do the needful and help to resolve the issue at the earliest and revert the amount.

                      Regards
                      Sasikumar a
                      [protected]
                      BillDesk customer support has been notified about the posted complaint.
                      Dec 21, 2019
                      Updated by 9840647484
                      ‭+[protected]‬
                      India Received a call from this number asked for the debit card details including CVV and card expiry date to refund the amount. This is the first update I got. Is this portal really a trustable one ??
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                        T
                        Tej M Gowda
                        from Bengaluru, Karnataka
                        Dec 21, 2019
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                        Address: Bangalore, Karnataka, 560001

                        As mentioned above am vidyashree ts bearing register no wn095. I have paid the fee twice while paying college fee. First time transaction failed and second time was successful. But first time paid amount not yet refunded so plz intiate for refunding. Bank source and university source cleared tat amount neither credited nor refunded.
                        Student name : vidyashree
                        Registration no :wn09
                        Reference no: qkbl[protected]
                        Mobile no used for payment [protected]
                        Candiate no [protected]
                        BillDesk customer support has been notified about the posted complaint.
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                          M
                          Mukesh Yogattam
                          from Burla, Odisha
                          Dec 21, 2019
                          Resolved
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                          Resolved

                          Address: Patna, 800010

                          I am paid 5800 rs by airtel payment bank to rbl credit card through billdesk
                          Payment done by airtel payment bank but not reflecting in card
                          Airtel payment reference no is [protected]
                          When i pay by bill desk does not show reference no and amount deducted from my account
                          I'm always pay my payment by bill desk but this time i'm afried to pay my future payments

                          Please solve the issue
                          Kindly solve the issue
                          Thanks
                          Dec 27, 2019
                          Complaint marked as Resolved 
                          My payment by done with reference no of payment bank provided to my credit card bank . It's take 3 days to resolve. Billdesk not involved in this situation Pathetic service of billdesk My account statement is safeguard for me
                          BillDesk customer support has been notified about the posted complaint.
                          Dec 21, 2019
                          Updated by Mukesh Yogattam
                          Bill proof of payment

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                            S
                            Surya music
                            from Titlagarh, Odisha
                            Dec 21, 2019
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                            Full name - suryakanta khilar
                            Mobile - [protected]
                            User id: dmrc1117393
                            Transaction id-hdf6a40e4a8bf14419ca9c28512731a560e
                            Utr number[protected]
                            Email id - [protected]@gmail.com

                            Sir i am suryakanta khilar. User id: dmrc1117393 my payment is successfully done because 500 rupees are deducted from my account through the upi transaction for dmrc application 2019. But my payment is failed, plz sir help me out from this problem.
                            BillDesk customer support has been notified about the posted complaint.
                            Brother did your query get resolved? The same thing happened with me
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                              Prnc94
                              from Bhopal, Madhya Pradesh
                              Dec 20, 2019
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                              Address: Indore, Madhya Pradesh, 452011

                              I am jio prime member and i have done a recharge of 99 from jio phone today 20 december 2019 @ 12:56 pm. I received confirmation message from paytm side too. Paytm advised me to contact with the bill-desk and take confirmation from them in order to take further actions.
                              The following is the message received after payment.
                              “ paid rs. 99 to billdeskutil on dec 20, 2019 12:56:04 with ref: [protected]. My amount has been deducted but service has not started yet.
                              I am
                              Also attaching the screenshot of the payment. I want refund on this asap. Thanks
                              BillDesk customer support has been notified about the posted complaint.
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                                S
                                sandeep172006
                                from Kalamb, Maharashtra
                                Dec 19, 2019
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                                Address: Chinchwad pune, 411033

                                Respected sir,
                                I had paid my credit card bill on dated 16.12.2019 but till now it was not reflecting in my credit card accounts.
                                Detail
                                Dear customer,
                                As requested by you, please note that the following payment has been processed through billdesk:
                                Company name: axis credit card
                                Card no: xxxx xxxx xxxx 9778
                                Payment amount (Rs ps): 5000.00
                                Payment date: 16th december 2019
                                Payment through: sbi bank
                                Transaction identification number: rsbi[protected]
                                Please quote your transaction identification number for any queries relating to this request.

                                Company dose't have any valid and working customer care phone number to contact.
                                Pune office provide mumbai office phone no. [protected] which is always busy 24x7..

                                Kindly do the needful as soon as possible
                                BillDesk customer support has been notified about the posted complaint.
                                Hi, we are here to help! Please DM us your registered contact number and we will get back at the earliest.
                                Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                soory sir

                                but still ru. 5000 payment not reflect to my credit card payment account ..
                                what to do plz tell me
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                                  C Vishnu Rajan
                                  from Hyderabad, Telangana
                                  Dec 17, 2019
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                                  On 17 december 2019 at 3:37 am i have made payment for transcript at jawaharlal nehru technological university hyderabad through bill desk with sbi debit card when i entered otp i got session expired and money got debited from bank of 5225.94 rupees

                                  Transaction details
                                  Card has been used at 78001519
                                  And transaction id # 117326

                                  Requesting to help me solve this issue
                                  Contact no [protected]
                                  BillDesk customer support has been notified about the posted complaint.
                                  From last two month recd excess bill k.no [protected] as we cosume less water .we are working people and after morning 8 we not use water
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                                    B
                                    Binitnitrkl
                                    from Bengaluru, Karnataka
                                    Dec 17, 2019
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                                    Address: Bangalore, Karnataka

                                    Hi

                                    Rs 709 was deducted from ICICI bank account while paying bill of BESCOM account/customer [protected] but BILLDESK error page was presented on screen. Transaction took place around 15 DEC 2019, 9:26 pm IST . ICICI account number XX976. Screenshot is uploaded with this complain. Please reverse the Amount in my account or pay the amount to BESCOM.
                                    BillDesk customer support has been notified about the posted complaint.
                                    6, 000 debited from my icici account, but not paid to bescom. Refund or pay to bescom

                                    Transaction timing approx around 8:10 pm Jul 05 2020
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                                      gurleensingh chopra
                                      from Hoshiarpur, Punjab
                                      Dec 15, 2019
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                                      I tried ordering from kfc app and chose my airtel money wallet as the option to make the payment of rs.332.50 on 1712 hrs on 13th dec 2019. The payment was made successfully to the billdesk but kfc did not confirm the order nor the amount of rs. 332.50 has been refunded to me till date.
                                      Please call me on my mobile number
                                      [protected] for further details.
                                      Please reply as soon as possible.
                                      BillDesk customer support has been notified about the posted complaint.
                                      I pay the payment rs 500 for cctns portal police verification certificate .but the payment was failure.but my account money was deducted still the deducted amount was not refund to my account
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                                        V
                                        Vikas Kumar Sonigara
                                        Dec 11, 2019
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                                        Address: B-202 Isha Emerald Society, Bibwewadi Lullanagar Road, Pune, Maharashtra, 411037

                                        I had made a payment to renew my aviva policy online. Below are the details of the payment.

                                        Date of renewal premium paid: 11th dec 2019
                                        Mode of payment: net banking
                                        Bank name: icici bank
                                        Transaction reference number:[protected]

                                        Aviva has not received this payment and my policy has not been renewed.

                                        Amount has been debited from my bank and seems there was an issue with billdesk payment gateway.
                                        BillDesk customer support has been notified about the posted complaint.
                                        I have done the payment for recharging my Jio phone number through Google Pay UPI. Rs. 349 money got deducted but recharge was not done.
                                        Could you please look into the issue and refund my money.

                                        Details below:

                                        Payment done on : 05th December 2019 11:18 pm
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