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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 142

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A
Anud Saud
from Mangalore, Karnataka
Oct 13, 2019
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Address: Hassan, Karnataka
Website: kvpy.iisc.ernet.in

I completed my profile successfully but the transaction was failed and i am not able edit and pay again.
Please help me in making this transaction and to download the admit card.
This exam is soo important for me attend.
Please help me to attend this exam by solving my problem.
Please help me to make this transaction and to download my admit card.
Please solve my problem asap.
BillDesk customer support has been notified about the posted complaint.
Please help me my payment is deducted from my bank account but I did not get slip of IBPS form so please refund my money ..I. Am sending you txn no . [protected]
I paid my internet bill via Phonepe, amount deducted but transaction failed.

kvpy/transaction failed - Comment #3563800 - Image #0
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    V
    veerpal pnp
    from Dehra Dun, Uttarakhand
    Oct 10, 2019
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    about double fees deposit payment, so returned first transaction fee

    Address: NAI BASTI PILIBHIT, 262001

    Hello UP bed team,
    On 14th Jun, I made a transaction of 5780/- to submit fee o[censored]P Bed through internet banking .Amount was deducted from my account but UP Bed portal was showning that no amount received. So being the last day of fee submission, I made another transaction which was successful. Could you please return the amount of first transaction. Sir I am a cyber net owner and i have not registration no this person his fees payment.br...
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    B
    Balachandra DS
    from Mumbai, Maharashtra
    Oct 10, 2019
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    Ticket was booked on 6th october, 2019 from hospet to mysore journey date was 15th october 2019 and ob reference number is ob39684414
    It was booked from ksrtc website from mobile number [protected], 781rs amount was payed from phonepe the transaction id is c1910061628544990746530
    And order id is rphw[protected].
    781rs was deducted from my account but the seat wasn't booked
    BillDesk customer support has been notified about the posted complaint.
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      A
      atulshrivastava
      from Jamshedpur, Jharkhand
      Oct 10, 2019
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      Address: 411062

      Sir,

      I have booked 2 and 1/2 ticket of Nashik Road from Pune Shivaji Nagar, Boarding point, Bhosari, for 25.10.19 at 5.30 AM Shivshahi Bus,
      My amount of Rs.1039 has been deducted and not received ticket which i have booked seat no 9, 10 and 13
      After payment through bill desk and HDFC net banking, i came directly out from site, and not booked any ticket and payment of 1039 /- has been deducted.
      You are requested to refund my amount asap
      Please resolve this issue immediately
      +1 photos
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        A
        Abhishek0408
        from Mumbai, Maharashtra
        Oct 10, 2019
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        Address: Bellary, Karnataka, 583201

        I was ordering my new Tata sky connection of any 1848 from phone pe amount has been debited from phone pay but I didn't get Tata sky connection. I contacted Tata sky but they are saying amt has not reached to them my no is [protected].t transaction id is : P1910101334426338875772 so please make refund of 1848 to the given mobile number.i have already given the traction Id with a photo copy plzzz make my refund of 1848 to given paytm number. Its debited from my acc and credited to [protected]@icici. I need refund.
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          P
          PREKSHA PATEL
          from Mumbai, Maharashtra
          Oct 9, 2019
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          Address: Vadodara, Gujarat

          I made payment using my paytmwallet for bajaj alianze general insurance rs.1879/- dated on 05/10/2019 but still payment is not completed and it also deducted in my wallet so i want it refund. I request you to suggest me what can i do? Please do needful. Screen shot of transaction is attatched here with.

          My mob no.[protected]
          Wallet txn id.[protected]
          Billdesk util order id. Rpt[protected]
          +3 photos
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            S
            Shyama Kant
            from Delhi, Delhi
            Oct 7, 2019
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            Address: Jai Prakash Bhawan, Mainpura near kali mandir Danapur, patna, 801503

            I have doing payment of my rbl bank credit card on 06.10.2019, transaction successfully done by billdesk but payment not done at rbl credit card side, vide transacttion details

            Transaction for inr|24898.9 to billdesk payment services has been completed successfully with reference id[protected].

            Kindly take necessary steps to complete the same.
            +1 photos
            BillDesk customer support has been notified about the posted complaint.
            Recharge amount Rs.500. amount deducted from bank but voucher code not received. Txnid: IGAHCJSME5
            Thx for INB txn of Rs.500.0 frm A/c X8546 to Assam Powe... Ref#IGAHCJSME5 on 28Sep19. If not done, fwd this SMS to [protected] to block INB or call [protected]
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              S
              Sunil Sapre
              from Mumbai, Maharashtra
              Oct 6, 2019
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              Address: House No.93, Hindustan Colony, Wardha Road , Nagpur, Nagpur, Maharashtra, 440015

              For about a year auto debit instruction to my hdfc regalia credit card for payment of idea monthly bills.
              Since i wanted to switch over to prepaid, on 10th sept. I had stopped auto debit instruction from billdesk site and made payment for outstanding bills at idea counter.
              I was shocked to note that despite my instruction,, an amount of rs.352.82/- was deducted by billdesk.
              I have been corresponding with billdesk for past 20 days but no signs of refund.
              On their request i had mailed them bank statement to make sure that refund has not taken place. Now they are asking to take up matter with hdfc bank.
              I am highly dissatisifed with services where deduction is extremely prompt but for refund delay as much as possible.
              Can someone advise on senior person or ministry where i can take up matter and get my payment.
              Sunil sapre

              I request to enquire into the matter and refund of rs.352.82/- despite instruction to not to do so.
              BillDesk customer support has been notified about the posted complaint.
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
              Idfc bank me payment kiya hai debite card se abi tak credit nai hua hai please fast reply debite card no 6405 amount 5483 date 12/09/2019
              Loan acount no 19389855 plese fast reply
              Ishwar Keswani 's reply, Sep 27, 2019
              Plese fast
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                B
                Bala .S
                from Bengaluru, Karnataka
                Oct 6, 2019
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                Address: 560100

                Hi,
                I have booked tickets from trichy to bangalore today 6-oct-2019. My transaction competed in through phonepe to bill desk but while completed transaction in bill desk it is showing error.

                Phonepe:c1910061641245733306122

                Bill desk oder id:rphw[protected].

                Date of booking :30-oct-2019

                Amount paid:rs502

                Name :balakumaran
                Mail is:[protected]@gmail.com
                +1 photos
                BillDesk customer support has been notified about the posted complaint.
                I have made electricity bill payment of Rs. 994/- on 21 Sept '19 through G Pay...but bill is still pending for confirmation. Money has been deducted from bank account.
                Please help.
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                  V
                  Varun Kumar chepyala
                  from Mumbai, Maharashtra
                  Oct 6, 2019
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                  Address: 560066

                  I hv done a payment of 1087 ksrtc your booking but haven't received the tickets and amount was deducted from my paytm wallet.

                  Transaction i'd:[protected]

                  Kindly do needful asap. I ant a refund.
                  We would like to inform you that, as confirmed by the merchant billdeskutil your transaction under order ipt[protected] was successful from our end. We would request you to kindly contact the merchant billdeskutil customer care team for the order confirmation.

                  In case, billdeskutil denies the transaction/payment, kindly share the consent mail with us from the merchant end against the failure transaction.
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                    P
                    Pankaj0346
                    from Mumbai, Maharashtra
                    Oct 5, 2019
                    Resolved
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                    Resolved

                    Website: utconline.uk.gov.in

                    Account no:[protected]
                    Mobile no:[protected]
                    Transaction id:[protected]
                    Date: 2019/10/05
                    Amount: 1674.73

                    Bil/onl/[protected]/uttarakhan/u
                    Ksrtc_rici8061

                    While booking the bus tickets online, money got deducted from my bank account but the transaction got failed at the payment gateway.
                    Need refund for the same.
                    +2 photos
                    Oct 11, 2019
                    Complaint marked as Resolved 
                    Resolved
                    BillDesk customer support has been notified about the posted complaint.
                    Recharge amount has been deducted from the sbi account. But still the jio recharge is showing a recharge failure status.
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                      D
                      DIPESH REDKAR
                      from Mumbai, Maharashtra
                      Oct 4, 2019
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                      Address: 602/c imperial square naglabunder, Thane, Maharashtra, 400615

                      I have paid for the hdfc bank credit card through billdesk on 27/9/2019, the amount got debited from my savings account and received acknowledgment saying transaction successfull with transaction id number [protected] & [protected]. My credit card bank is complaning about amount not received then where is the amount that i paid via bill desk my bank has started to trouble please solve my issue
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                        A
                        Adithya Kavoori
                        from Hyderabad, Telangana
                        Oct 3, 2019
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                        Address: H.No.8-48/7/1, murali enclave, sri sai nagar colony, rci road, balapur, Hyderabad, Andhra Pradesh, 500005

                        I have paid for the andhrabank credit card through billdesk on 01/10/2019, the amount got debited from my savings account and received acknowledgment saying transaction successfull with transaction id number radb[protected]. Now i am unable to track the transaction status online. Kindly provide me with the status of this transction. If not processed kindly refund my money back to the account.
                        BillDesk customer support has been notified about the posted complaint.
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                          S
                          SUKANTA BOSE
                          from Mumbai, Maharashtra
                          Oct 2, 2019
                          Resolved
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                          Resolved

                          money sent to nps account didn't credit

                          Address: KANAK MUKHERJEE SARANI, DESHBANDHU PARA, Darjeeling, West Bengal, 734004

                          Sir,
                          I have made payment of my subscription of rs 3000 to my nps tier 1 account a/c no[protected] on 30/09/2019 through online using your payment gateway from united bank of india. But i din't get any confirmation of this transaction from nps. I somehow lost my transaction id but in the bank statement i got the description of this transaction as 30/09/2019- xbcmfnps/[protected].
                          It has become more than 48 hrs yet there is...
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                          D
                          Dhanu007
                          from Delhi, Delhi
                          Oct 2, 2019
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                          Hi team,

                          Actually i have applied a job for lic assistant 2019 post, after filling my application while on the payment page of 601.80 rs/- has paid to ibps. [protected]@hdfcbank, on 1 oct 2019, mode of payment is upi transaction of 601.80 rs/-, i paid it through by google pay. My application is not processed or failed. On the payment page of the website is failed, but my amount of 601.80 rs\- has debited successfully from my bank account. My application deadline is also over.

                          Please refund my money to my bank amount, plz refund it soon.
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                            मयूर आेमप्रकाश बासनवार
                            from Pandharpur, Maharashtra
                            Oct 2, 2019
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                            Address: Wardha, Maharashtra, 442301

                            Payment cut but not credited in marchant account that's why he's couldn't bill
                            Please check it and give a reply as soon as possible.

                            I transact for lic portal for my friends challan
                            I used paytm upi app for this transaction
                            I paid 601.10 rs from paytm upi app.
                            In that case network was slowly. Or side is slow

                            My money get debited but lic challan receipt not generated.
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                              F
                              Fayaz Mohamed
                              from Mumbai, Maharashtra
                              Oct 1, 2019
                              Resolved
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                              Resolved

                              Address: 624601

                              Hi team,
                              On sep 30 2019 at 9:37 i have made payment for flipkart through net banking but amount get debited from tmb bank but payment got failed.. Got confirmation message from bank saying that "your shopping mall payment to billdesk - single me code with reference no. 19596148 for rs.8999.000 done successfully"

                              Can you please do the needful to refund the amount?
                              +1 photos
                              Oct 5, 2019
                              Complaint marked as Resolved 
                              BillDesk customer support has been notified about the posted complaint.
                              Oct 05, 2019
                              Updated by Fayaz Mohamed
                              Amount got credited
                              Sir i have made a payment for nptel course via my PNB debit card and the money has been deducted from my account but nptel is showing pending in confirmation status. Kindly refund my money as soon as possible as today is the last date for payment.
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                                H
                                Hemanth Raj Dakarapu
                                from Ponnuru, Andhra Pradesh
                                Sep 30, 2019
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                                I made transaction today (30/09/2019) towards nptel exam. My ₹500/- money got deducted from my bank account but the nptel payment was not successful. My application number is 441863b5da7311e997a4235779f10c8d. Since the exam registration closes, please refund my money back soon.

                                I am very hopeless as i want to pay my exam fees. The nptel registration time ends in 3 days. So please understand my situation and refund my money within 10 to 24 hours.
                                BillDesk customer support has been notified about the posted complaint.
                                I paid Rs 1500 to e-hospital AIIMS-Exams Department. The money has been successfully debited through my google pay account but the merchant site did not receive the payment. Kindly refund my money as soon as possible.

                                regarding nptel payment - Comment #3548563 - Image #0
                                regarding nptel payment - Comment #3548563 - Image #1
                                regarding nptel payment - Comment #3548563 - Image #2
                                Please help us to credit my bill amount of Gujrat gas paid on dt. 31.07.19 but amount not credit on Gujrat Gas account.
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                                  I
                                  Ira Waleski
                                  from Ambasa, Tripura
                                  Sep 29, 2019
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                                  Address: Katihar, Bihar, 854105

                                  I had made a payment for electricity bill of rs 994/- on 21 september 2019 to north bihar power distribution company limited through gpay. The said amount has been deducted from bob but the status displays as confirmation pending since then. Moreover if the bill is not forwarded soon i will have to pay a fine.
                                  Please resolve the matter soon.
                                  Ira.
                                  BillDesk customer support has been notified about the posted complaint.
                                  I payed rs615 but not reserved the seat. Help me
                                  Date-24 September 2019
                                  Time- 23:55:16

                                  regregadi payment - Comment #3549053 - Image #0
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                                    J
                                    joshi rayudu
                                    from Rajahmundry, Andhra Pradesh
                                    Sep 28, 2019
                                    Aug 17, 2023
                                    This thread was updated on Aug 17, 2023
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                                    money deducted but payment failed while paying for nptel exam

                                    Address: East Godavari, Andhra Pradesh, 533255

                                    While registering for nptel exam after entering otp for payment it showed a blank page with page error. So payment failed but money deducted from bank. On the course page its showing payment_ongoing. Now it is fourth day and still did not received my refund. Can you please help me to what happend, did my payment successful or not because still i didn't get a conformation message about it. Will it be refunded??...
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