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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 143

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A
adnan haider
from Gurgaon, Haryana
Sep 23, 2019
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Address: GALI NO 5A GOVINDPURI NEXT TO HDFC BANK ATM, New Delhi, Delhi, 110019

I booked my order on kfc app via upi payment mode the it asked for my upi id i submitted my id then i was transfered to google pay for the payment and the receiver of the payment was indiaideas and my amount was deducted but my order was not placed on kfc. And i contacted the indiaideas number which i got from social media and got no response. Then today by 7:15 am i got a call from the same number and he said i am calling from indiaideas and i told him the scenario then he asked how much amount was there in the bank before the transaction and then he started to ask for my upi id so i got a feeling that this call is a fraud call as no customer care call this much early in the morning and i said i will call again to the india ideas customer care so the person who was talking to me abused me and cut the call. Now i don't know where to call as i don't know the indiaideas customer care number. Pls help resolve my issue.
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    vishalpundhir2062
    from Delhi, Delhi
    Sep 22, 2019
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    Address: Mumbai City, Maharashtra
    Website: www.billdesk.com/index.htm

    Recently i try to purchase two wheeler insurance from bajaj allianz general insurance and make payment two times from my paytm wallet but money is debited from my paytm wallet and billdeskutil gateway page shows transaction fail. Details of each transaction are given below:-

    Billdeskutil order id :- qpt[protected]
    Date :- 21 september 2019
    Time :- 08:28 pm
    Wallet transaction id :- [protected]
    Money paid :- 1559

    Billdeskutil order id :- qpt[protected]
    Date :- 21 september 2019
    Time :- 08:32 pm
    Wallet transaction id :- [protected]
    Money paid :- 1559

    I contact bill desk customer care executives many times with email, but no response received from bill desk customer care executives. Please refund these amount asap.

    Thanks

    Vishal pundhir
    BillDesk customer support has been notified about the posted complaint.
    Dear Team,

    Yesterday i tried to do a payment of 1086 rupees using my paytm wallet for my two wheeler insurance.

    The amount was deducted but it didnt go through,

    Could you please check and provide confirmation.

    For any query, please call me at +91-[protected].
    Thanks,
    Yashpal Singh
    +91-[protected]
    [protected]@gmail.com
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      vishalpundhir2062
      from Delhi, Delhi
      Sep 22, 2019
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      Address: Mumbai City, Maharashtra

      Recently i try to purchase two wheeler insurance from bajaj allianz general insurance and make payment two times from my paytm wallet but money is debited from my paytm wallet and billdeskutil gateway page shows transaction fail. Details of each transaction are given below:-

      Billdeskutil order id :- qpt[protected]
      Date :- 21 september 2019
      Time :- 08:28 pm
      Wallet transaction id :- [protected]
      Money paid :- 1559

      Billdeskutil order id :- qpt[protected]
      Date :- 21 september 2019
      Time :- 08:32 pm
      Wallet transaction id :- [protected]
      Money paid :- 1559

      I contact bill desk customer care executives many times with email, but no response received from bill desk customer care executives. Please refund these amount asap.
      BillDesk customer support has been notified about the posted complaint.
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        S
        sandeeps1101
        from Mumbai, Maharashtra
        Sep 22, 2019
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        Address: iIFL jaipur, Jaipur, Rajasthan, 3003006

        I have paid an amount of rs. 16000 to iifl payment link through bill desk payment channel and it charged rs 17.70 as service charge for this at 13 :21 o'clock on[protected] from my pnb bank a/c no. [protected] to iifl and i was debited rs 16017.70 from my bank account bou nat gets credited to iifl account...
        My transaction no. Is billdesk/qpnb[protected]/[protected]/iifl
        +1 photos
        BillDesk customer support has been notified about the posted complaint.
        I have complain about dispute transaction is my SBI credit card on 3 August.
        Rs 8000/- debited from my card but still I have not received any response.please give proper answer and give my money back iny card
        My card number is
        [protected]

        My contact number is
        [protected]

        amount not credited to transfer or biller hand - Comment #3542952 - Image #0
        Refrence no: QCNB[protected] Amount 212R.s
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          S
          Sravanthi vempali
          from Bengaluru, Karnataka
          Sep 21, 2019
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          Paid through paytm and money was deducted but transaction failed.

          Paid rs.3543 to billdeskutil at sep 20, 2019 22:36:09. Order id: qpt[protected].

          Ph: [protected]

          Karnataka state road transport corporation
          Central office, transport house, k. H road, bengaluru - 560027, karnataka, india.
          Homepage : http://www.ksrtc.in
          Transaction reference no.: ob39327039
          Total ticket amount.: 3543
          Status: failed
          +1 photos
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            9
            9403414813
            from Mumbai, Maharashtra
            Sep 20, 2019
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            Address: 302 Hafezji Appt Golkiwad , Sagrampura, Surat, Gujarat, 395002

            As i was buying insurance plan for bike, so at the time of payment it asked to pay through i selected paytm. as the payment from paytm to billdesk was succesful bu to the insurance company was got failed. my amount was debited but services not received. now i talked to paytm but they sid that their sde is clear and they paid successfully to billdesk. please contact to billdesk.
            BillDesk customer support has been notified about the posted complaint.
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              J
              Jigisha Pawar
              from Surat, Gujarat
              Sep 20, 2019
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              Address: Surat, Gujarat, 395009

              Bajaj allianz website asked for payment for 2 wheeler insurance on 18/09/2019, payment was done through paytm wallet and reciever was "billdeskutil". I have completed payment transaction history and i emailed bajaj allianz for refund if policy not generated or to issue a policy, but since 2days they are not responding. As per bajaj allianz they are asking for reference number which is generated after payment, but after the payment was complete the website hanged and an error message "page not found" came. And hence bajaj allianz is clearly refusing for help. I have repeatedly emailed them as reminder, but mo response at all. The problem is that they are using a third party payment system so they should be prompt enough to track the payment, but as per promise to respond within 24 hours, they are not responding.
              Hereby i would like to request for a refund since the policy has not been issued.
              Also attached my payment sreenshot for your referance

              Thanks,

              Ruchil shah
              [protected]
              +2 photos
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                A
                Ankit Mohapatra
                from Angul, Odisha
                Sep 19, 2019
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                Address: Cuttack, Odisha, 753001

                I was paying to nmat by gmac as registration fees. I paid through paytm a high sum of money, the amount was deducted, paytm also showed a successful payment but nmat website showed payment failed. Nmat people say payment has not been made by paytm & after investigation i found that even paytm made a successful payment. Paytm say they have paid to billdesk but billdesk haven't yet paid to nmat.
                +2 photos
                BillDesk customer support has been notified about the posted complaint.
                I was paying to sbicard bill. I paid through paytm sum of money, the amount was deducted, paytm also showed a successful payment but sbicard website showed payment failed. Paytm say they have paid to billdesk but billdesk haven't yet paid to sbicard.

                amount deducted but payment failed

                amount deducted but payment failed - Comment #3714768 - Image #0
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                  P
                  Pinky Titty
                  from Mumbai, Maharashtra
                  Sep 18, 2019
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                  Address: 517501

                  Suddenly i got a msg that my account debit 77 rs thru upi for billdeskpp
                  I need to why my account had debit my money without my permission, what is this nonsense i'll legal behavior how can they debit my amount in my account without my permission, i want my money back,
                  Nd i want a strong reason for these stupid things.
                  I nd i want immediate response for this
                  BillDesk customer support has been notified about the posted complaint.
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                    H
                    Hetain Jain
                    from Delhi, Delhi
                    Sep 18, 2019
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                    amount deducted from my paytm wallet but my order failed

                    Address: 110085

                    I am booking the insurance for my two wheeler through bajaj allianze portal after filling all the details i go to the payment page where i select payment with paytm .After filling the details my paytm wallet debited with rs 888. But policy not genrated my tranaction id is [protected]. And paytm order id is qpt[protected]. Please look into the matter. Do the needful...
                    +3 photos
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                    S
                    Saheb Majhi
                    from Mumbai, Maharashtra
                    Sep 17, 2019
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                    Address: Malancha, singhi, burdwan, 713502

                    Sir, my name saheb majhi, hum 26august ko ek merchant wbsedcl ka payment kiya, o humar or bank ki tarapse successfully hua hai, lekin merchant payment status me felure hua hai, is liye hum dusre transaction korke merchant ko payment vej diya hai, plese refund my money 447 rupee, utr no[protected], transaction id-hdf83ce6dd64aic40879a167b08hceb39f3
                    +1 photos
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                      R
                      Revati Tambe
                      from Mumbai, Maharashtra
                      Sep 16, 2019
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                      insurance premium paid amount is deducted from bank but not received by insurance company

                      Address: Near bank of maharashtra, Kolhapur, Maharashtra, 416115

                      I had done my payment for insurance premium through google pay upi and i had paid the money to [protected]@icici upi. The payment was successful and i got message that money was deducted from my account, but i haven't got my premium paid to my insurance account. I had called to the insurance company but they said that they haven't received request for payment. If the money was deducted then it will get refunded in 3 days but i haven't got...
                      +1 photos
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                      G
                      Gaurav kumar rastogi
                      from Delhi, Delhi
                      Sep 16, 2019
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                      Address: zadeshwar Bharuch, 392001

                      Several time mail to bill desk no respond to me

                      Today i was transferred a amounts rs 7939 rupees on dated 14.09.2019 from my pnb account to lic premium. During the transfer period the amount 7939 rupees is deducted my pnb account but not transferred the amount to lic account.
                      The transaction details here bill desk/qpnb[protected]/[protected]/lic gaurav,
                      Please refund my amount to my account on urgent basis. My lic premium is due.
                      I am awaiting your reply on urgent basis.
                      BillDesk customer support has been notified about the posted complaint.
                      I have done 399 recharge on 15th sept through GPay it deducted amount frm my bank ac but my jio number ([protected]) is not showing any recharge only...
                      I check many times still it is showing successful payment.. Recharge is processed first i thought it may take time but it is not showing only still yet.

                      regarding failure payment and detected in my account - Comment #3536912 - Image #0
                      Please refund my money. I was paying for assam gov tet online fee.. That was not successful.
                      N. B. Unsuccessful transaction copy is added photo section.

                      regarding failure payment and detected in my account - Comment #3537237 - Image #0
                      Hi team,

                      I have attempted to pay my credit card bill on 29th Aug money got debited from my account but is not yet credited to my bill. Can you please help me on this.

                      Transaction number : QSBI[protected]

                      Regards,
                      Aravind

                      regarding failure payment and detected in my account - Comment #3537769 - Image #0
                      I have paid WBSEDCL electricity bill of Rs.2165/- through billdesk on[protected]
                      Consumer ID :[protected]
                      Invoice No :[protected]
                      Amount was deducted from bank, but transaction failed.Hence it is requested to refund the said amount.
                      My mail ID : chinnuravi.[protected]@gmail.com

                      regarding failure payment and detected in my account - Comment #3538420 - Image #0
                      I have inquiry of about my payment of
                      transaction I'd :-HDF5BD342DFB4CD4217B9A45CC[protected]. number this the payment of mp transport portal by phone pay payment cut if my ac cut send my money back to me. bank utr no:[protected]
                      transaction id:-HDF5BD342DFB4CD4217B9A45CC[protected]
                      I have transferred LIC premium through bill desk . Money debited from my account but not credited to LIC . Transactions details are as follows :-

                      Ref#IGAGZPDXG9 on 13Sep19.

                      Regards
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                        A
                        Arivazhagan V
                        from Bengaluru, Karnataka
                        Sep 16, 2019
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka, 560076

                        My payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx was made using billdesk internet banking option, and successfully paid from my sbi bank account.

                        But i received a "failure" from billdesk as shown in attached picture, but my current a/c has been debited.

                        Kindly look into this as bescom a/c still shows bill amount pending.
                        +1 photos
                        Sep 16, 2019
                        Complaint marked as Resolved 
                        BillDesk customer support has been notified about the posted complaint.
                        Sep 16, 2019
                        Updated by Arivazhagan V
                        The problem has been resolved. My Bescom account is updated with the transaction today. Thank you for the support.
                        I have recharged TATA Sky today for Rs.376/- through net banking ( SBI) with Bill Desk payment gate way but the said amount not yet credited to my TATA SKY account nor returned to my SBI account . Pl see the details and resolve the issue .

                        Transaction Ref : QSB[protected]GAGZRMPU7
                        Dasharathi Behera
                        Bhubaneswar

                        billdesk bescom payment failure - Comment #3537134 - Image #0
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                          H
                          from Ranchi, Jharkhand
                          Sep 16, 2019
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                          Address: UIT area near Saheli nagar, Udaipur, 313001

                          I made a transaction of 4030 (The amount got deducted of 4075.13) from my idbi debit card no.- [protected] to uit udaipur (Rpay-pos/uitu) on 3/9/19 at 23:17. I received the message of amount being deducted from my bank but uit udaipur did not recieved it neither it got refunded into my idbi saving account - [protected].

                          I again tried to make a transaction of 4030 from my sister's bob debit card no. - [protected] to uit udaipur on 12/9/19 at 19:30. But again the amount got deducted from the bank account no. - [protected] and was not received by uit udaipur.

                          I am worried about my application being rejected due to non payment so kindly look forward into the matter at your earliest convenience.
                          BillDesk customer support has been notified about the posted complaint.
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                            S
                            Susil Behera
                            from JATANI, Odisha
                            Sep 15, 2019
                            Resolved
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                            Resolved

                            Address: Khordha, Odisha, 752050

                            My name is sushil behera and i pay 5900rs on 15th sep transaction successfully done to [protected]@icici but didn't got any successful, confirmation from [protected]@icici amount deducted from bank 1st page not move for another stage then i m waiting sometimes but after sometimes i have see the payment unsuccessful. Please refund my deducted amount i am very disappointed. Please find the attached image that i made to [protected]@icici for your reference
                            +2 photos
                            Mar 6, 2023
                            Complaint marked as Resolved 
                            BillDesk customer support has been notified about the posted complaint.
                            Dec 27, 2019
                            Updated by Susil Behera
                            still this payment not credited in my account please help
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                              A
                              Averil Nathalie Noronha
                              from Delhi, Delhi
                              Sep 14, 2019
                              Resolved
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                              Resolved

                              Payment to bescom monthly bill from bescom online services portal was made using billdesk internet banking option, and successfully paid from my hdfc bank account.

                              But i eceived a "failure" from billdesk as shown in attached picture, but current a/c has been debited.

                              Kindly look into this as bescom a/c still shows bill amount pending.
                              +1 photos
                              Sep 16, 2019
                              Complaint marked as Resolved 
                              I received a message from Consumer Complaints that BESCOM customer support has been notified about my issue. And within two days I got an e-mail from BESCOM stating that my issue is resolved. Thank you.
                              BillDesk customer support has been notified about the posted complaint.
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                                N
                                nitish shahu
                                from Nashik, Maharashtra
                                Sep 6, 2019
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                                I tried to book an airindia ticket from nagpur to mumbai on 4/09/2019. The ticket was not booked and i have got no confirmation about the booking. The ticket amount inr 5802 was deducted from my sbi savings account by bill desk. I want my deducted amount to be refunded as soon as possible.
                                I 'm asking you to refund the deducted amount back to my bank account. Please kindly accept my request immediately.
                                BillDesk customer support has been notified about the posted complaint.
                                Sep 09, 2019
                                Updated by nitish shahu
                                Amount is yet to be credited back to my account. Please help 🙏🏽
                                Sep 10, 2019
                                Updated by nitish shahu
                                Refund received
                                24 hours completed but recharge was not successful recharge is pending please check me

                                want refund of amount debited for airindia ticket booking - Comment #3530571 - Image #0
                                want refund of amount debited for airindia ticket booking - Comment #3530571 - Image #1
                                Lovely Siri naresh's reply, Sep 7, 2019
                                230 rupees deducted my account but recharge not successful. Already completed in 24 hours
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                                  N
                                  nitish shahu
                                  from Nashik, Maharashtra
                                  Sep 6, 2019
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                                  On 05/09/19 i tried to book airindia ticket through online. Amount was deducted, but ticket was not generated. Some error appeared on system before generating the ticket. Following are the details of transaction:
                                  1) transaction thru bhim app
                                  2) amount debited ₹5802
                                  3) bhim app transaction id[protected]

                                  Requested to credit back the amount in my account as it will affect my monthly budget hugely.

                                  Please.
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                                    M
                                    manjit attri
                                    from Srinagar, Jammu and Kashmir
                                    Sep 4, 2019
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                                    Address: No 1 Air Sqn NCC Jakkur Aerodrome 12 Km Bellary Road Bangalore, 560064

                                    My name is manjit. On 31 aug 19 i made a payment of rs. 4861/- against my hsbc credit card no [protected] through bill desk. Payment deducted from my sbi a/c no [protected] and received a message for successful payment but transaction not reflected against my card till now. Last date for my payment to credit card is 07/09/2019 and i already made a payment before one week.
                                    +1 photos
                                    BillDesk customer support has been notified about the posted complaint.
                                    Sep 04, 2019
                                    Updated by manjit attri
                                    One Call received from [protected] saying that he is calling from bill desk complaints. He asked me for my debit card no and expiry date of Card by saying that amount to be refunded to Card only, I provided him these info but I refused him to provide CVV no due to security reasons. As my payment has been deducted through net banking then why it is to be rfunded to card.please guide me regarding this.
                                    Thank you

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