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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 143

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D
Dhanu007
from Delhi, Delhi
Oct 2, 2019
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Hi team,

Actually i have applied a job for lic assistant 2019 post, after filling my application while on the payment page of 601.80 rs/- has paid to ibps. [protected]@hdfcbank, on 1 oct 2019, mode of payment is upi transaction of 601.80 rs/-, i paid it through by google pay. My application is not processed or failed. On the payment page of the website is failed, but my amount of 601.80 rs\- has debited successfully from my bank account. My application deadline is also over.

Please refund my money to my bank amount, plz refund it soon.
BillDesk customer support has been notified about the posted complaint.
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    मयूर आेमप्रकाश बासनवार
    from Pandharpur, Maharashtra
    Oct 2, 2019
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    Address: Wardha, Maharashtra, 442301

    Payment cut but not credited in marchant account that's why he's couldn't bill
    Please check it and give a reply as soon as possible.

    I transact for lic portal for my friends challan
    I used paytm upi app for this transaction
    I paid 601.10 rs from paytm upi app.
    In that case network was slowly. Or side is slow

    My money get debited but lic challan receipt not generated.
    BillDesk customer support has been notified about the posted complaint.
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      F
      Fayaz Mohamed
      from Mumbai, Maharashtra
      Oct 1, 2019
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      Address: 624601

      Hi team,
      On sep 30 2019 at 9:37 i have made payment for flipkart through net banking but amount get debited from tmb bank but payment got failed.. Got confirmation message from bank saying that "your shopping mall payment to billdesk - single me code with reference no. 19596148 for rs.8999.000 done successfully"

      Can you please do the needful to refund the amount?
      Oct 5, 2019
      Complaint marked as Resolved 
      BillDesk customer support has been notified about the posted complaint.
      Oct 05, 2019
      Updated by Fayaz Mohamed
      Amount got credited
      Sir i have made a payment for nptel course via my PNB debit card and the money has been deducted from my account but nptel is showing pending in confirmation status. Kindly refund my money as soon as possible as today is the last date for payment.
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        H
        Hemanth Raj Dakarapu
        from Ponnuru, Andhra Pradesh
        Sep 30, 2019
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        I made transaction today (30/09/2019) towards nptel exam. My ₹500/- money got deducted from my bank account but the nptel payment was not successful. My application number is 441863b5da7311e997a4235779f10c8d. Since the exam registration closes, please refund my money back soon.

        I am very hopeless as i want to pay my exam fees. The nptel registration time ends in 3 days. So please understand my situation and refund my money within 10 to 24 hours.
        BillDesk customer support has been notified about the posted complaint.
        I paid Rs 1500 to e-hospital AIIMS-Exams Department. The money has been successfully debited through my google pay account but the merchant site did not receive the payment. Kindly refund my money as soon as possible.
        Please help us to credit my bill amount of Gujrat gas paid on dt. 31.07.19 but amount not credit on Gujrat Gas account.
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          I
          Ira Waleski
          from Ambasa, Tripura
          Sep 29, 2019
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          Address: Katihar, Bihar, 854105

          I had made a payment for electricity bill of rs 994/- on 21 september 2019 to north bihar power distribution company limited through gpay. The said amount has been deducted from bob but the status displays as confirmation pending since then. Moreover if the bill is not forwarded soon i will have to pay a fine.
          Please resolve the matter soon.
          Ira.
          BillDesk customer support has been notified about the posted complaint.
          I payed rs615 but not reserved the seat. Help me
          Date-24 September 2019
          Time- 23:55:16
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            J
            joshi rayudu
            from Rajahmundry, Andhra Pradesh
            Sep 28, 2019
            Aug 17, 2023
            This thread was updated on Aug 17, 2023
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            money deducted but payment failed while paying for nptel exam

            Address: East Godavari, Andhra Pradesh, 533255

            While registering for nptel exam after entering otp for payment it showed a blank page with page error. So payment failed but money deducted from bank. On the course page its showing payment_ongoing. Now it is fourth day and still did not received my refund. Can you please help me to what happend, did my payment successful or not because still i didn't get a conformation message about it. Will it be refunded??...
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            V
            Vivek singh baghel
            from Bengaluru, Karnataka
            Sep 27, 2019
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            Address: BESCOM Bangalore, 560066

            I have done the online transaction to pay the bescom (Bangalore, karnataka) bill (Electricity-bill) online. But the amount is deducted from my account and transaction status is showing failure in bill desk window saying"we could not ascertain the status of your card transaction from payment gateway. However we have recorded your request and shall verify the details and try again"
            But the amount is deducted from my account. But its not credited to bescom account. Please check this on priority basis
            BillDesk customer support has been notified about the posted complaint.
            Account ID : [protected]
            Amount Paid : 1307
            Payment Status : PENDING
            Payment Date : 10-Aug-2020
            Transaction ID : SICI[protected]
            Bill No :[protected]

            I have done the Payment, but the Payment got deducted from my account, But the status is still in pending. Kindly help me.

            Thanks and Regards,
            Vivek.S
            Amount deducted but still showing outstanding amount
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              M
              Mahesh Gundla
              from Mumbai, Maharashtra
              Sep 25, 2019
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              Address: Rangareddy, Andhra Pradesh, 500018

              Hai sir/madam...
              This is mahesh gundla
              Yesterday i brought two wheeler insurance policy from bajaj allianz and i made payment of 887 rupees through the paytm wallet. Amount was deducted from my paytm wallet to the billdeskutil but after two minutes i got a sms from bajaj allianz
              I. E ""dear customer, your premium of rs. 887 for transaction reference no[protected] towards bajaj allianz has been failed. Kindly verify your account before making another payment. Thank you!""
              Please resolve my issue
              Thank you sir..,, 🙏
              BillDesk customer support has been notified about the posted complaint.
              Sir i have successfully submitted the ccc fees of application number GOCCC6273743
              Through paytm but it's showing not paid today is the last date of November exam cycle kindly look into this matter
              . Thankyou
              DOB 13 aug 1998

              Ccc service of payment is worst ever... I have done payment through paytm upi
              I have done payment of Rs.1747.77/- against the invoice no.USC.[protected] in TSSPDCL ON OCT.2nd.2019, my money was deducted from my ICICI account but I didnt get confirmation message from you till now.So, please solve my issue and send money back to me or do the transaction succesfull.Please do early as possible..PLEASE DONT DO CHEATING AND GET MY MONEY BACK
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                R
                Radhu katara
                from Mumbai, Maharashtra
                Sep 25, 2019
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                Address: Temachi, Alirajpur, Madhya Pradesh, 457882

                Hello sir mera name radhu katara hai mene iti ki addmission fee online upi ke thru payment kiya tha sir payment successful ho gya but iti ki site pe money received nhi hua sir me aapse request krta hu mere paise refund kr do sir
                Payment ka daitel - september 24, 11:46 am
                Transaction i'd - s11575456
                Upi reference number[protected]
                BillDesk customer support has been notified about the posted complaint.
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                  M
                  maheshsambharwal
                  from Delhi, Delhi
                  Sep 23, 2019
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                  Address: H-301 Type 2 G Point President Estate Quarters, Kali Bari Marg Near RML Hospital Gate No. 6, New Delhi, Delhi, 110001

                  I had paid rs. 887/- to bajaj allianz for two wheeler insurance with billdeskutil order id:qpt[protected] and paytm wallet txn id: [protected]. But the said payment has not been received by the bajaj allianz. My paytm passbook shows that the payment is successful and amount is debited but did not credit in the receivers account.

                  Please consider my request on priorty and refund my amount in my paytm wallet.
                  BillDesk customer support has been notified about the posted complaint.
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                    L
                    loven nagpal
                    from Mumbai, Maharashtra
                    Sep 23, 2019
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                    Address: New Delhi, Delhi, 110088

                    I had my payment from icici bank through bill desk my payment is successfully done by icici bank but merchant not received the payment.. So please tell me where is my payment and when i get it
                    My transaction reference number is qici[protected].. Kindly solve my problem.. Amount deduction is 4012.51
                    Payment transaction date is 23. Sep. 2019 through icici bank for national pension scheme
                    BillDesk customer support has been notified about the posted complaint.
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                      A
                      adnan haider
                      from Gurgaon, Haryana
                      Sep 23, 2019
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                      Address: GALI NO 5A GOVINDPURI NEXT TO HDFC BANK ATM, New Delhi, Delhi, 110019

                      I booked my order on kfc app via upi payment mode the it asked for my upi id i submitted my id then i was transfered to google pay for the payment and the receiver of the payment was indiaideas and my amount was deducted but my order was not placed on kfc. And i contacted the indiaideas number which i got from social media and got no response. Then today by 7:15 am i got a call from the same number and he said i am calling from indiaideas and i told him the scenario then he asked how much amount was there in the bank before the transaction and then he started to ask for my upi id so i got a feeling that this call is a fraud call as no customer care call this much early in the morning and i said i will call again to the india ideas customer care so the person who was talking to me abused me and cut the call. Now i don't know where to call as i don't know the indiaideas customer care number. Pls help resolve my issue.
                      BillDesk customer support has been notified about the posted complaint.
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                        vishalpundhir2062
                        from Delhi, Delhi
                        Sep 22, 2019
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                        Address: Mumbai City, Maharashtra
                        Website: www.billdesk.com/index.htm

                        Recently i try to purchase two wheeler insurance from bajaj allianz general insurance and make payment two times from my paytm wallet but money is debited from my paytm wallet and billdeskutil gateway page shows transaction fail. Details of each transaction are given below:-

                        Billdeskutil order id :- qpt[protected]
                        Date :- 21 september 2019
                        Time :- 08:28 pm
                        Wallet transaction id :- [protected]
                        Money paid :- 1559

                        Billdeskutil order id :- qpt[protected]
                        Date :- 21 september 2019
                        Time :- 08:32 pm
                        Wallet transaction id :- [protected]
                        Money paid :- 1559

                        I contact bill desk customer care executives many times with email, but no response received from bill desk customer care executives. Please refund these amount asap.

                        Thanks

                        Vishal pundhir
                        BillDesk customer support has been notified about the posted complaint.
                        Dear Team,

                        Yesterday i tried to do a payment of 1086 rupees using my paytm wallet for my two wheeler insurance.

                        The amount was deducted but it didnt go through,

                        Could you please check and provide confirmation.

                        For any query, please call me at +91-[protected].
                        Thanks,
                        Yashpal Singh
                        +91-[protected]
                        [protected]@gmail.com
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                          vishalpundhir2062
                          from Delhi, Delhi
                          Sep 22, 2019
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                          Address: Mumbai City, Maharashtra

                          Recently i try to purchase two wheeler insurance from bajaj allianz general insurance and make payment two times from my paytm wallet but money is debited from my paytm wallet and billdeskutil gateway page shows transaction fail. Details of each transaction are given below:-

                          Billdeskutil order id :- qpt[protected]
                          Date :- 21 september 2019
                          Time :- 08:28 pm
                          Wallet transaction id :- [protected]
                          Money paid :- 1559

                          Billdeskutil order id :- qpt[protected]
                          Date :- 21 september 2019
                          Time :- 08:32 pm
                          Wallet transaction id :- [protected]
                          Money paid :- 1559

                          I contact bill desk customer care executives many times with email, but no response received from bill desk customer care executives. Please refund these amount asap.
                          BillDesk customer support has been notified about the posted complaint.
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                            S
                            sandeeps1101
                            from Mumbai, Maharashtra
                            Sep 22, 2019
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                            Address: iIFL jaipur, Jaipur, Rajasthan, 3003006

                            I have paid an amount of rs. 16000 to iifl payment link through bill desk payment channel and it charged rs 17.70 as service charge for this at 13 :21 o'clock on[protected] from my pnb bank a/c no. [protected] to iifl and i was debited rs 16017.70 from my bank account bou nat gets credited to iifl account...
                            My transaction no. Is billdesk/qpnb[protected]/[protected]/iifl
                            BillDesk customer support has been notified about the posted complaint.
                            I have complain about dispute transaction is my SBI credit card on 3 August.
                            Rs 8000/- debited from my card but still I have not received any response.please give proper answer and give my money back iny card
                            My card number is
                            [protected]

                            My contact number is
                            [protected]
                            Refrence no: QCNB[protected] Amount 212R.s
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                              S
                              Sravanthi vempali
                              from Bengaluru, Karnataka
                              Sep 21, 2019
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                              Paid through paytm and money was deducted but transaction failed.

                              Paid rs.3543 to billdeskutil at sep 20, 2019 22:36:09. Order id: qpt[protected].

                              Ph: [protected]

                              Karnataka state road transport corporation
                              Central office, transport house, k. H road, bengaluru - 560027, karnataka, india.
                              Homepage : http://www.ksrtc.in
                              Transaction reference no.: ob39327039
                              Total ticket amount.: 3543
                              Status: failed
                              BillDesk customer support has been notified about the posted complaint.
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                                9
                                9403414813
                                from Mumbai, Maharashtra
                                Sep 20, 2019
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                                Address: 302 Hafezji Appt Golkiwad , Sagrampura, Surat, Gujarat, 395002

                                As i was buying insurance plan for bike, so at the time of payment it asked to pay through i selected paytm. as the payment from paytm to billdesk was succesful bu to the insurance company was got failed. my amount was debited but services not received. now i talked to paytm but they sid that their sde is clear and they paid successfully to billdesk. please contact to billdesk.
                                BillDesk customer support has been notified about the posted complaint.
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                                  J
                                  Jigisha Pawar
                                  from Surat, Gujarat
                                  Sep 20, 2019
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                                  Address: Surat, Gujarat, 395009

                                  Bajaj allianz website asked for payment for 2 wheeler insurance on 18/09/2019, payment was done through paytm wallet and reciever was "billdeskutil". I have completed payment transaction history and i emailed bajaj allianz for refund if policy not generated or to issue a policy, but since 2days they are not responding. As per bajaj allianz they are asking for reference number which is generated after payment, but after the payment was complete the website hanged and an error message "page not found" came. And hence bajaj allianz is clearly refusing for help. I have repeatedly emailed them as reminder, but mo response at all. The problem is that they are using a third party payment system so they should be prompt enough to track the payment, but as per promise to respond within 24 hours, they are not responding.
                                  Hereby i would like to request for a refund since the policy has not been issued.
                                  Also attached my payment sreenshot for your referance

                                  Thanks,

                                  Ruchil shah
                                  [protected]
                                  BillDesk customer support has been notified about the posted complaint.
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                                    Ankit Mohapatra
                                    from Angul, Odisha
                                    Sep 19, 2019
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                                    Address: Cuttack, Odisha, 753001

                                    I was paying to nmat by gmac as registration fees. I paid through paytm a high sum of money, the amount was deducted, paytm also showed a successful payment but nmat website showed payment failed. Nmat people say payment has not been made by paytm & after investigation i found that even paytm made a successful payment. Paytm say they have paid to billdesk but billdesk haven't yet paid to nmat.
                                    BillDesk customer support has been notified about the posted complaint.
                                    I was paying to sbicard bill. I paid through paytm sum of money, the amount was deducted, paytm also showed a successful payment but sbicard website showed payment failed. Paytm say they have paid to billdesk but billdesk haven't yet paid to sbicard.

                                    amount deducted but payment failed
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                                      Pinky Titty
                                      from Mumbai, Maharashtra
                                      Sep 18, 2019
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                                      Address: 517501

                                      Suddenly i got a msg that my account debit 77 rs thru upi for billdeskpp
                                      I need to why my account had debit my money without my permission, what is this nonsense i'll legal behavior how can they debit my amount in my account without my permission, i want my money back,
                                      Nd i want a strong reason for these stupid things.
                                      I nd i want immediate response for this
                                      BillDesk customer support has been notified about the posted complaint.
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