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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 151

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S
Sai mroni mohan
from Pune, Maharashtra
May 20, 2019
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Address: Dr.no: 26-19/1-3, Jai Sai Apartments,Second floor, Swimming pool road, Gandhinagar, Krishna, Andhra Pradesh, 520003

Hello, i have made the payment twice on the same electricity bill on 19/05/2019 at 10:57 pm and 10:59 pm. And the electricity bill number is[protected].
Customer name: sri laxmi sarma
Circle name: vijayawada.

Upi and google transaction id's for both the payments are mentioned below:
1.[protected] & cicagkdk8_rnsa
2.[protected] & cicagkdk8_qewg

I request you to transfer the duplicate payment made, back to my account.

Regards
+2 photos
BillDesk customer support has been notified about the posted complaint.
Payment of RS 2460.00 made to Adani Electricity on 06.05.19 with transaction reference number P[protected] via Net Banking of SVC COOP BANK LTD... funds have been debited to the account but bill has not been paid till date and no reversal has still happened... My Bank has created a ticket bearing number 1160394.
What is the update on this
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    S
    Sai mroni mohan
    from Pune, Maharashtra
    May 20, 2019
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    Address: Dr.no: 26-19/1-3, Jai Sai Apartments,Second floor, Swimming pool road, Gandhinagar, Krishna, Andhra Pradesh, 520003

    Hello, i have made the payment twice on the same electricity bill on 19/05/2019 at 10:57 pm and 10:59 pm. And the electricity bill number is[protected].
    Customer name: sri laxmi sarma
    Circle name: vijayawada.

    Upi and google transaction id's for both the payments are mentioned below:
    1.[protected] & cicagkdk8_rnsa
    2.[protected] & cicagkdk8_qewg

    I request you to transfer the duplicate payment made, back to my account.
    +2 photos
    BillDesk customer support has been notified about the posted complaint.
    I pay bill two times phone pay and Google pay please refund my money

    I have paid twice on the same electricity bill - andhra pradesh - Comment #3810174 - Image #0
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      J
      Jaspal Singh Sarowa
      from Ambala, Haryana
      May 16, 2019
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      Jio phone [protected] recharge through net banking vide qcnb[protected] dt 14 may 19 for rs 399 has not been recharged. Jio company says they have not received the payment, so we again recharge for rs 399 on 15 may 19 that is successful. But the rechare for rs 399 not has been credit in jio no. [protected]. Please refund the amount rs 399 for dt 14 may 2019 as early as possible.
      BillDesk customer support has been notified about the posted complaint.
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        C
        ch ashok kumar
        from Hyderabad, Telangana
        May 10, 2019
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        Address: 5-2-396/BC/3A, BHAVANI ENCLAVE, NEAR POCHAMMA TEMPLE, Hyderabad, Andhra Pradesh

        Dear team

        Paid to maha online/rera
        Date 19/04/2019 time 9.30 pm
        From axis bank account no [protected]
        Amount rs1 42 406 (One lack forty-two thousands four hundred six rupees only)
        Ref no imb/[protected]/mahaonline (Billdsk)

        The above amount not reached to mahaonline still the date so ple trace and rectify the transaction

        We are approached so meany times to maha online but we are not get any information about the transaction

        It is very long time to settle the payment (Niter payment nor refund)

        We hope we will get proper action with in 24 hours

        Thanking you

        Ple find our bank statement as attachment
        +1 photos
        BillDesk customer support has been notified about the posted complaint.
        Hi, regret the inconvenience caused. We request you to visit the following link to raise a dispute for the referred transaction: https://bit.ly/2NJKKFo.
        Please do not share your account details or any personal information on any public platform like Facebook, Twitter, Google, etc for security reasons. We request you to delete this post immediately and DM your query excluding such details to enable us to assist you. Bank will not bear any responsibility for the confidentiality of details shared with us through Twitter / Facebook. Further, Axis Bank does not ask for personal security details related to your Internet banking or phone banking passwords, OTP, PIN on the email, phone or otherwise.
        Further please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
        I have made recharge rs 129 today 08 may 2019 through Airtel bill desk recharge not successful but the amount has been debited from my bank account.
        I have received massage from Airtel team
        Your Airtel mobile. Online recharge txn I'd [protected] of rs 129 has been initiated.please keep the txn id for future reference.
        Recharge not yet done
        On 04/05/19 i made online payment for RBL bank credit card payment of ₹ 45549.29 through my axis bank net banking. My transaction was failed with error "reasons: sorry! We are unable to process your transaction. But the payment is done successfully & the amount is deducted from my account.
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          A
          adinani03
          from Hyderabad, Telangana
          May 9, 2019
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          Address: 303,Sri Bhavya sree Krishna residency, Nagarjuna nagar colony,yellareddyguda,Ameerpet, Hyderabad, Andhra Pradesh, 500073

          Dear sir/madam

          I just did a transaction for act fibernet through upi money debited from my account and billdesk show payment failed. My payment id : qcpi[protected].
          Please help get my money back.

          If you need any additional details i will provide it when required but please resolve this matter as soon as possible.

          Sincerely
          Billdesk customer.
          +1 photos
          BillDesk customer support has been notified about the posted complaint.
          May 09, 2019
          Updated by adinani03
          Date 9-05-19
          May 09, 2019
          Updated by adinani03
          Time of payment 10:38
          Light bill pay butt no payed pament failed and no money refunded so please money refunded 700 rupees pay tranjection id[protected]
          meter no [protected]


          1 month butt no billed disk msg reply and no money refunded

          light bill mgvcl butt my mistec and dgvcl pay and failed so please my money refunded

          bildesk user
          I paid of rs1315.31 through billdesk from uco bank to factory club company on 28.4.2019 this amount debited from uco bank on 29.4.2019. IBP billdesk[protected] but they did not receive payment. My order nos[protected]. If it is not paid pl transfer money immediately to my bank
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            J
            Jayaram B
            from Delhi, Delhi
            May 8, 2019
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            Address: No. 973, 3rd Cross, Maruthinagar, Hegganahalli, Bangalore, 560091

            Billdesk — transaction failure need refund


            Dear,
            Sir, mam,

            I subham mallick done a transaction with debit card visa, of canara bank
            I have done a transaction on 07 may 2019 of rupee 2000.
            For the purpose of bbmp tax payment
            (Aplication number r[protected]) but transaction was failed and rupees 2000 have been debited from my account. My trrack id (Qcnd[protected]]). Bill desk would not provide me the money. Has i see it is one type of scam. I have attached the email of respond from bill desk.
            Please sir look into this matter.

            Contract details - [protected]@gmail.com
            Phone number - [protected]
            +1 photos
            BillDesk customer support has been notified about the posted complaint.
            I had made the payment of Rs.58750.00 to my hdfc credit through Bill desk on dated 4/5/2019 and the amount is deducted from bank .But is not reflecting in my hdfc credit account.Please check and update us

            billdesk transaction failure need refund - Comment #3427430 - Image #0
            11.04.2019-05.00.06-9999-qkvb[protected]-[protected]-rs 15830
            AMOUNT DEDUCTED FROM BANK ACCOUNT. BUT NOT REACHED PAYEE
            Transaction Id is ndcpb[protected]
            Bsnl no is[protected]
            Bsnl show me not reserved money
            Singh hothi's reply, May 7, 2019
            Ndcpb 190049746 is the transaction Id

            But is not complete please confirm and answer
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              S
              shubhajoy biswas
              May 8, 2019
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              Resolved

              electricity bescom payment failed but account debited

              Address: Ahad Euphoria, 560035

              I made an online payment of 2000 inr for bescom via billdesk. The transaction failed, but hdfc bank account is showing 'withdrawl' of this amount.

              Our payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx was made using billdesk internet banking option, and successfully paid from our hdfc bank account.

              But we received a "failure" from billdesk...
              +1 photos
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              B
              Bhimbu
              from Pandua, West Bengal
              May 7, 2019
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              Address: St. Joseph school matigara, Darjeeling, West Bengal, 734010

              Dear sir/ madam,

              I had done a transaction on 4th may 2019 for payment of school fees through bill desk the amount rs. 2320.06/- was deducted from my account but the school has not received the payment. For which i have attached the payment apge also fro where you can get details about the transaction number and reference id. Pls check the matter asap.
              +1 photos
              BillDesk customer support has been notified about the posted complaint.
              Today I did Jio internet recharge for 149 through Jio app via upi. Money got deducted but reacharge is still not done . Contact me @ [protected]@gmail.com

              amt deducted from my account but the party has not received the payment - Comment #3427494 - Image #0
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                A
                aniket9more
                from Mumbai, Maharashtra
                May 6, 2019
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                I have done the payment for recharging my Jio phone number through Google Pay UPI. Rs. 349 money got deducted but recharge was not done.
                Could you please look into the issue and refund my money.

                Details below:

                Payment done on : 6th may 2019 02:20 pm

                From: ANIKET ANIL MORE([protected]@oksbi)

                To: RELIANCE JIO INFOCOMM LIMITED (reliancejioinfocomm.[protected]@hdfcbank)
                +1 photos
                BillDesk customer support has been notified about the posted complaint.
                I paid ele. charges to tsspdcl on 28/04/2019 through canara bank
                debit card on line. the amt debited to my a/c but receipt not recd, the amt was not paid to TSSPDCL and the USC no is showing dues Rs 982. tr: ref: of my bank is[protected]Billdeskmumbai MHIN280419/130634/2827 Rs 982 / The web not working since then my ID [protected]@gmail.com
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                  M
                  Meena Sivagnaanam
                  from Mumbai, Maharashtra
                  May 4, 2019
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                  Address: NO.37, P.M. SAMY COLONY, Coimbatore, Tamil Nadu, 641027

                  I had paid my credit card bill through rbl bank app and the mode of payment was through net banking (Bill desk) the amount has been debited from my bank account but it has not been credited in credit card... Please ensure that my money is safe and tell me as soon as possible.
                  Date of transaction 04/05/2019
                  Time-8.45pm
                  Amount-17500
                  I have paid through bill desk netbanking system.. The amount has been debited from my bank account and it has not been credited to my credit card account.. Please ensure that the payment will be made on or before 5th may or kindly refund the money in my savings account.
                  Please do as soon as possible.
                  BillDesk customer support has been notified about the posted complaint.
                  I have done a recharge through Google pay its not successful. Money got deducted from account.

                  credit card bill payment for rbl bank - Comment #3427304 - Image #0
                  As 30930 amount got debited on 28th March 2019 from HDFC bank but not credited to ICICI credit card.
                  I approached ICICI and HDFC and there is no quick response.
                  This is to inform u that my electric bill is too high last 12 months.we have for home 2 tube lights..2 fan..1 television..1 refrigerator...So this is not possible for me in this type of bill.kindly look into this matter sir..
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                    A
                    aaasraaa
                    from Mumbai, Maharashtra
                    May 4, 2019
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                    Dear sir
                    I consumer of wbsedcl no.[protected] proceeded to pay the bill of the month of april an amt.1058.36 choosing your paymentgateway billdesk by using my debit card, though amt. Of bill said was deducted successfully but payment showing failed and pending.
                    I thetefore request to get the deducted amt. Credited to my account ad soon as possible. Convenient way of billdesk should not go a nightmare.
                    Thanks. Md ali anwar. Condumer no.[protected]
                    BillDesk customer support has been notified about the posted complaint.
                    May 04, 2019
                    Updated by aaasraaa
                    By far neither any reply from customer support of BillDesk came nor the deducted amt. credited to my account
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                      S
                      srv kr
                      from Gumia, Jharkhand
                      May 4, 2019
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                      payment failure but amount from account has deducted

                      On 04/05/19 i made online fee payment for jharkhand combind (Jceceb) exam of ₹900 through my cbi debit card. My transaction was failed with error "reasons: sorry! We are unable to process your transaction. But the payment is done successfully by my account and the amount is deducted from my account. And after login for several times the payment option window is open again and again to make payment.
                      Please reply @ www.[protected]@gmail.com...
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                      S
                      shiney27
                      from Mumbai, Maharashtra
                      May 3, 2019
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                      Address: Mumbai City, Maharashtra

                      I'm dhirajlal shingade, i was select ur payment gateway to pay msrtc online ticket booking on 21.04.2019 and i used my union bank of india debit card and paid 615 rupees amount to book the ticket but unfortunately ticket was not booked but 615 rupees deducted from my bank account, 23.04.2019 i was called billdesk customer care and reported above incidents and customer care replied me, ur 615 rupees amount will credit on ur account within 7 days but still today date 03.05.2019 deducted 615 rupees amount not yet reimbursed pls. Look into this matter and return money on as soon as possible.
                      BillDesk customer support has been notified about the posted complaint.
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                        A
                        aaasraaa
                        from Mumbai, Maharashtra
                        May 3, 2019
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                        Dear sir.
                        Rrgret to say that I, md ali anwar consumer of wbsedcl no.[protected] had proceeded to pay online bill on 02.05.19 and chose the payment gateway billDesk for the payment of an amt.of Rs 1060.36 by using my debit card(united bank of india)pertaining to the above cited my a/c, but unfortunately the payment failed while the amt.of Rs1060.36 already deducted from my a/c via paymrnt gateway billDesk and that on checking the reciept on wbsedcl website i was shocked to see that the payment was failed and painding .
                        Sir, in view of the fact i very earnestly request to look into the matter and arrange to credit the amt.deducted fruitlessly to my account as a gesture of trust and customer 's convinience towards one of your mottos.

                        Hope for an immediate redressal on your part.

                        Thank you

                        Md ali anwar
                        Mob.[protected]
                        BillDesk customer support has been notified about the posted complaint.
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                          B
                          BC soren
                          from Bhubaneshwar, Odisha
                          May 1, 2019
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                          Address: Railsadan Notrh Block, Easct Coast Railway Bhubaneswar, Khordha, Odisha, 751015

                          This is to inform I have paid RBL card outstanding through SBI online with transaction No.QSBI[protected]IGAGAOCQJ2 on 29.4.2019, the amount got deducted from my bank a/c but this did not get credited to my RBL Credit card till now. Hence necessary action to be taken to credit my amount to the RBL card.
                          Thanking your
                          Yours faithfully
                          Bangali Charan Soren
                          BillDesk customer support has been notified about the posted complaint.
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                            S
                            subham361
                            from Mumbai, Maharashtra
                            Apr 29, 2019
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                            Address: north bengal university, siliguri,westbengal, Jalpaiguri, West Bengal, 735210

                            Dear,
                            Sir, mam,

                            I subham mallick done a transaction with debit card ending (7409) visa, of central bank of india.
                            I have done a transaction on 15/02/2019 at 8:30 pm of rupee 700.
                            For the purpose of college university fee (North bengal university)
                            (University registration number[protected] candidate name - camellia ray) but transaction was failed and rupees 700 have been debited from my account. My transaction id (Phmp[protected]). With same college registration id i have to do two transaction one of rupee 550 (Successful) another rupee 700 (Where i have pay twice because once it was unsuccessful) they debited two time of rupee 700 and i have mention the transaction id above which was unsuccessful during payment. And its already 75 days of my transaction and bill desk would not provide me the money. Has i see it is one type of scam. I have attached the email of respond from bill desk.
                            Please sir look into this matter.

                            Contract details - [protected]@gmail.com
                            Phone number-[protected]
                            +9 photos
                            BillDesk customer support has been notified about the posted complaint.
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                              S
                              Sanjay Bavishi
                              from Kolkata, West Bengal
                              Apr 27, 2019
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                              Address: Do, Kolkata, West Bengal, 700020

                              To,
                              The licence officer
                              Licence department
                              Kolkata - 700013

                              Sub: amount debited from my bank but not credited to kmc assessee no:[protected]

                              This is to inform you, that while trying to pay my kolkata municipal corporation (Kmc) property tax online, the amount got deducted from my bank a/c but this did not get credited to kmc a/c due to failure in online transaction. I have checked kmc website and it is still showing the amount as unpaid. Even i enquired with my bank and they confirmed that they have released the amount from their end. Please see the details below.

                              Date of transaction: 26.04.19, icici bank, amount - 18997.90,
                              Transaction id - bil/[protected], a/c no[protected].
                              Assessee no:[protected]

                              Regards -

                              Sanjay kumar v bavishi
                              +1 photos
                              BillDesk customer support has been notified about the posted complaint.
                              Amount not yet credited into the account of vendor. Please find attached screenshot of the payment made to the vendor.
                              Please return my amount back if not yet processed by u.

                              sub: amount debited from my bank but not credited to kmc assessee no: 11-070-33-0096-0 - Comment #3422610 - Image #0
                              sub: amount debited from my bank but not credited to kmc assessee no: 11-070-33-0096-0 - Comment #3422610 - Image #1
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                                Pralhad Giram
                                from Mumbai, Maharashtra
                                Apr 25, 2019
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                                I was booking my ticket but it didn't worked but my money was transferred.
                                Bhim app says transaction from their end was processed. Please transfer my money back. It was on 25th April 2019. Time 1:52 pm. I didn't received any emails or sms from msrtc also. Please resolve the problem & please return the my payment done for msrtc quickly also improve your services for no insecuran experience for users. Thanks
                                +1 photos
                                BillDesk customer support has been notified about the posted complaint.
                                I am vikram kumar meena and I payment online electricity bill on[protected] of amount 5347Rs.and money deducted from my account and payment is not happen. Please refund my money in my payment account.
                                Billdesk transaction reference number -QHMP[protected] transaction date[protected].

                                transaction number - 911513932817 paid to - billdesk of.msrtc@icici amount - 275.68/- - Comment #3418794 - Image #0
                                transaction number - 911513932817 paid to - billdesk of.msrtc@icici amount - 275.68/- - Comment #3418794 - Image #1
                                I am Vikram Kumar Meena and I payment in ajmer vidyut nigam lit. electronic bill[protected] of amount 5347rs. Transaction reference number QHMP[protected] .And money deducted from my account and payment is not happen. Please refund my money.
                                There is screenshot of my transaction and please refund my money in same account payment.

                                transaction number - 911513932817 paid to - billdesk of.msrtc@icici amount - 275.68/- - Comment #3418831 - Image #0
                                transaction number - 911513932817 paid to - billdesk of.msrtc@icici amount - 275.68/- - Comment #3418831 - Image #1
                                Akash Meena 332411's reply, Apr 28, 2019
                                Early my refund money. My condition is poor.
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                                  Batuk321
                                  from Mumbai, Maharashtra
                                  Apr 25, 2019
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                                  Address: Bikaner, Rajasthan, 334001

                                  On 24th april 2019, i made a payment of rs. 18050- only towards hdfc credit card bill from my sbi internet banking. Transaction reference number is igafzopyx2.
                                  The money has been debited from sbi account but confirmation message from bill desk for the same wasn't received. Please look into the matter as soon as possible. Even after two days there is not any confirmation.
                                  Thanks...
                                  Email : kamlesh. [protected]@gmail.com
                                  +1 photos
                                  BillDesk customer support has been notified about the posted complaint.
                                  Google pay transaction failed but money deducated bill desk not pay my bill

                                  hdfc credit card payment failed but money deducted from account - Comment #3422471 - Image #0
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                                    S
                                    Suomi Bishnu Sarma
                                    Apr 24, 2019
                                    Jun 5, 2023
                                    This thread was updated on Jun 5, 2023
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                                    apdcl recharge voucher code not received

                                    Address: Odalbakra, Kahilipara road, Kamrup Metropolitan, Assam, 781034

                                    I had made online payment for recharge of my apdcl prepaid meter yesterday. I did two times. Once rs. 1000 and another with rs.500.
                                    The money has been deducted from my account but i didn't receive any of the voucher codes till now.
                                    I am uploading the screenshot of the confirmation mails.
                                    Please provide the voucher codes as soon as possible....
                                    +2 photos
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