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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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656
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BillDesk reviews & complaints page 152

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S
Sanjay Jadaun
from Mumbai, Maharashtra
Jun 14, 2019
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I pay a fees of RS 46250 on 13/06/2019 to up bed through Bill desk the amount debited from my account but at the same time failure error message appears in bill desk window the SBI transaction I'd is IGAGIREVR5. I several time mail at [protected]@billdesk.com but no complaint submitted mail received even after 24 hours please try to resolve my problem as soon as possible so I receive my refund
BillDesk customer support has been notified about the posted complaint.
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    S
    S p pal
    from Mumbai, Maharashtra
    Jun 14, 2019
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    I booked a ticket for AI 764 date 17.06.2019 from Delhi to kolkata. Payment was debited from my bank account but ticket not generated yet. My payment confirmation message is as follows:
    Dear Customer, acct XXX099 has been debited for Rs.9979.00 on 14-Jun-19 towards linked billdeskpg.[protected]@icici. UPI Ref no[protected]

    I tried several times to contact Bill desk customer care and airindia customercare for two hours but lines were not working or always busy. At last, I again booked another flight ticket in same flight due to my urgency and limited availability of seats in that flight.

    Kindly refund my money immediately.
    BillDesk customer support has been notified about the posted complaint.
    I booked a ticket for AI 935date 27.02.2033from Lucknow to Dubai . Payment was debited from my bank account but ticket not generated yet. My payment confirmation message is as follows:
    Dear Customer, acct XXX4683has been debited for Rs.12335.00 on 31-Jan-22 towards linked billdeskpg.[protected]@icici. UPI Ref ID[protected]

    I tried several times to contact Bill desk customer care and airindia customercare for two hours but lines were not working or always busy. At last, I again booked another flight ticket in same flight due to my urgency and limited availability of seats in that flight.

    Kindly refund my money immediately.
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      A
      ashokknl1976
      Jun 14, 2019
      Resolved
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      Resolved

      Hi,

      I paid LIC premium using bill desk. I see amount of R26, 906.71 got deducted from my ICICI bank account. But it is not credited to my LIC Policy#[protected].

      Please help in doing refund or apply the amount to my LIC Policy.

      Receipt Reference id: [protected]
      Date of Incident: 14/06/2019
      Bank: ICICI bank account
      LIC #[protected]
      Amount:26, 906.71
      Email: Ashok.[protected]@gmail.com
      Solution: Request Refund or Repair

      I also attached ICICI bank transaction receipt.

      Thanks,
      Ashok Singam
      Jun 17, 2019
      Complaint marked as Resolved 
      My issue is resolved now. I got an email from [email protected] and they fixed the issue. Thank you so much for all who helped in resolving this issue.
      BillDesk customer support has been notified about the posted complaint.
      Jun 15, 2019
      Updated by ashokknl1976
      Hi,

      I live in US. My US number is[protected]. In case if you have difficulty, you can contact my brother in India: 91 [protected]
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        S
        Srijita Halder
        from Delhi, Delhi
        Jun 13, 2019
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        Address: A, Kolkata, West Bengal, 700084

        Today morning while paying an admission fee towards Dinabandhu Andrews College, Kolkata. I completed the payment as I have received a confirmation message from my bank and the receipt displayed to me on my screen was blank with no transaction reference number written on it. Kindly let me know how can I regenerate the payment receipt provided that I have no transaction reference number. The payment was done on 12th of June 2019 at 10:36 am.
        BillDesk customer support has been notified about the posted complaint.
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          S
          shivaprasad.d
          from Hyderabad, Telangana
          Jun 12, 2019
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          Online payment not forwarded to Tata Sky
          I had recharged my Tata Sky account with Rs 1, 000/- on 03-May-2019 through online payment (google pay). I received a confirmation for the same. But my Tata Sky account was not credited. and then i called customer care regarding this issue they said wait for 5-7 business working days the amount will be credited back to your account . Till date the amount is not credited to my Tata Sky account. So I had to recharge the amount again in my Tata Sky account. Request you to refund me back the Rs 1, 000/- which was deducted from my bank account on 03-May-2019. Transaction ID[protected] dated 03-May-2019 for Rs 1, 000/- is not credited to my Tata Sky account.
          BillDesk customer support has been notified about the posted complaint.
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            A
            ashok99831
            from Mumbai, Maharashtra
            Jun 10, 2019
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            Address: Jaipur, Rajasthan, 302012

            Hi,

            I have pay amount 1106/- by Net Banking through ICICI bank with transaction number [protected].
            In my account deducted money 1106/- but on bill desk not showing as paid amount.
            Please clarify my status of pay bill.

            My details are below:

            K-number :[protected]
            Paid amount by Net Banking ICICI Bank
            Transaction Id: [protected]
            Email : [protected]@gmail.com

            Thanks & Regards
            BillDesk customer support has been notified about the posted complaint.
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              A
              Aashi Shrivastava
              from Mumbai, Maharashtra
              Jun 7, 2019
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              Address: Indore, Madhya Pradesh, 453441

              I have made transaction on mainline.[protected]@hdfcbank for submitting my exam fees .The transaction is successful from my side but the merchant has not proceeded further . Kindly refund my amount or forward my transaction today itself. Please pay your prestigious concern to my issue. I will be glad if you help me out with my issue to get resolve today itself .
              Thankyou.
              BillDesk customer support has been notified about the posted complaint.
              I have paid my electricity bill Rs.4250 from ICICI account under transaction no. BILONL�[protected]Punjab StatePSPCLLTD amount has debited to my saving account but while processing show error on BillDesk side and not received by PSPCL please arrange to resolve the issue as my last date of payment is 14/06/2019
              I have used UPI as payment mode. The payment was successful to [protected]@icici for 349 rupees but no recharge was not done.
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                M
                Mahaboobp82
                from Karwar, Karnataka
                Jun 7, 2019
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                Address: Raja ahmed plot no. 68 near housing, Board khabre layout old jewargi, Road gulbarga, 585102

                Sir
                This is mahaboob pasha my number is [protected] i was recharge of Rupees 165. Twice times from tata docomo web site i have not recieve any recharge confirmation massage but my money has been deduted twice time so i kindly requested you to refund my money as early as possible. I have paid from phone pe wallet plz do the needful.plz see the attachments.
                Thanking you
                BillDesk customer support has been notified about the posted complaint.
                Sir
                Thank you i got my amount. Bill desk refunded my amount. I very thank full to bill desk and consumer complaints.
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                  H
                  herrgoyal
                  from Hyderabad, Telangana
                  Jun 6, 2019
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                  Address: Ashok Nagar, Hyderabad, Andhra Pradesh, 500084

                  I paid my bill on TSSPDCL online bill desk via debit card.

                  Bill amount is INR 3535
                  I was debited INR 3572.47

                  When I initiated the payment I typed the correct amount.
                  When I received a payment confirmation from the bank the amount was different.

                  Can someone help me understand why I was charged more than bill amount?

                  USC:[protected]
                  Bill month: May 2019
                  BillDesk customer support has been notified about the posted complaint.
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                    J
                    J26
                    from Mumbai, Maharashtra
                    Jun 6, 2019
                    Resolved
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                    Address: 689505

                    I recharged my bsnl mobile number on today (6/6/19) morning using bsnl website with bill desk as security gateway. The amount deduction process was completed with highly security OTP. The amount was deducted and msg received on my phone with reference number IGAGHIBFC1. But the recharge is not yet received. Please do necessary actions. I send an email to both bsnl and billdesk. They didn't reply yet.
                    Jun 19, 2019
                    Complaint marked as Resolved 
                    BillDesk refund the amount deducted from my account. But it takes too much time.
                    BillDesk customer support has been notified about the posted complaint.
                    Hi team,

                    I have tried to pay the money 07/06/2019 for SBI creditcard bill through hdfc netbanking in billdesk. I got failed transaction and my money has debited from my account. Can u please check and revert back my account to my hdfc account.

                    Transaction reference no is QHDF[protected]
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                      S
                      Shibnath07
                      Jun 5, 2019
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                      Address: 700047

                      Hi team,

                      This is to inform you that while trying to pay my kolkata municipal corporation (Kmc) property tax online, the amount got deducted from my bank a/c but this did not get credited to kmc a/c due to failure in online transaction. I have checked kmc website and it is still showing the amount as unpaid. Even i enquired with my bank and they confirmed that they have released the amount from their end. Please see the details below.

                      Request you to investigate from your end and let me know what action has to be taken from my end.

                      Date of transaction: 05-june-2019 (Transaction time between 14:00 pm and 14:30 pm) wednesady
                      Bank: axis bank
                      Tansaction id:[protected]
                      Amount: rs 3384.90

                      Appreciate your prompt response.

                      Regards
                      Shibnath
                      BillDesk customer support has been notified about the posted complaint.
                      We have a current account with HDFC bank. There is a Debit of Rs. 16, 890/- appearing in our account on[protected]. Narration appearing in bank statement is "QHDF[protected]/BILLDKSTATEBANKCOLLE". Can you help me know to whom this payment is made. We are not able to find who is beneficiary to this payment.
                      no issued
                      Manig tax online paid and debited with reference no VHDF[protected] TH.HDFC BANK.RECIEPT NOT GENERATED

                      MY EMAIL ID [protected]@gmail.com
                      no issued
                      Manig tax online paid and debited with reference no VHDF[protected] TH.HDFC BANK.RECIEPT NOT GENERATED

                      MY EMAIL ID [protected]@gmail.com
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                        D
                        Dj sam lucky
                        from Vijayawada, Andhra Pradesh
                        Jun 5, 2019
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                        Address: Mpokket, 500013

                        I have done my mpokket loan payment through Paytm through my bank debit card my transaction got failed and loan payment got cancelled they dint receive any failed transaction message I to dint get any failed transaction message but money deducted from my bank so please do refund as early as possible i hve to pay my loan 7 working days completed but still I didn't get any refund frm u
                        BillDesk customer support has been notified about the posted complaint.
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                          A
                          amareshbanerjee
                          from Kolkata, West Bengal
                          Jun 5, 2019
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                          Address: Kolkata, Kolkata, West Bengal, 700031

                          Dear sir/mam,

                          I have done a payment to kmci for the outstanding property tax through billdesk payment gateway on the date 03/06/2019 at 3:10 pm, the amount of rs25451.90/- was deducted from my saving bank account (No. [protected], icici bank), but the payment neither received by kmc nor refunded to my account till date, so kindly look into the matter and refund this amount in my saving bank account as early as possible. (Transaction description : bil/onl/[protected]/kolkatamu/kolkatame date 03.06.2019 at 15:10 pm)

                          Amaresh
                          E-mail id: [protected]@gmail.com
                          BillDesk customer support has been notified about the posted complaint.
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                            R
                            raoraghava
                            from Mumbai, Maharashtra
                            Jun 3, 2019
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                            Address: P RAGHAVA RAO, BIRLA JUNCTION, INDUSTRIAL ESTATE POST., Visakhapatnam, Andhra Pradesh, 530007

                            Hello,

                            I have paid an amount of rs.77, 679.49 on 1st june 2019 towards my rbl bank credit card ending with 7715. The payment was successful. Transaction id[protected].

                            The payments is not yet forwarded to my credit card. Also i have not received any confirmation mail on my email id. Please check and process it as soon as possible.

                            Regards,
                            BillDesk customer support has been notified about the posted complaint.
                            1011 transferred on 29.5.19
                            Ref CHA9861760
                            From sbi

                            Amount deducted but not credited by tpadl (tata power ajmer distribution limited)

                            Please resolve

                            y[protected]@gmail.com
                            CELL [protected]
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                              L
                              Lankesh23
                              from Delhi, Delhi
                              Jun 1, 2019
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                              Address: 560064
                              Website: BILLDESK

                              Dear sir/ma'am, i made payment of cet exam 2019 dated 25.02.2019 at 8.46 pm through syndicate bank, but i have not received any receipts by billdesk or cet yet. I already contact bank then they said payment made by us. Please check or contact billdesk. So i am requesting please solve this issue as soon as possible. Bank ref no. Pur[protected]. Please send my payment receipt to my email
                              BillDesk customer support has been notified about the posted complaint.
                              Jun 01, 2019
                              Updated by Lankesh23
                              Please solve my issue fast because i need to go for documents verification
                              I did a payment in wbscdcl throughout billdesk and money paid successfully but wbscdcl did not respond...and my payment not done
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                                K
                                Kaustav Nag
                                from Kolkata, West Bengal
                                Jun 1, 2019
                                Resolved
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                                Resolved

                                Address: 711104
                                Website: Billdesk

                                Dear sir/madam,

                                I had made a payment to the bkgc (Bijoy krishna girls college), for admission application on 28.05.2019 at 11:05 pm. But the payment failed the transaction id is txnid p[protected] for the amount of rs.407.08. Now that time the payment processed and the amount was deducted from amazon wallet, and then at the college website it showed "canceled transaction, try again". And till this date, the amount is still not refunded, so i seek help.

                                Now i request a refund of the amount.

                                Thank you,
                                Kaustav nag
                                Jun 14, 2019
                                Complaint marked as Resolved 
                                Thank You for giving us a platform as a consumer against those circumstances, I got my refund after 14 days, with continuous Chatting through [email protected], and providing them all the transaction details, they refunded the amount. I also contacted [email protected], they also helped me through this problem. Thanks & Regards
                                BillDesk customer support has been notified about the posted complaint.
                                Jun 06, 2019
                                Updated by Kaustav Nag
                                I'm Still Telling Billdesk to give me an update about the refund, But Yet they haven't given an update.
                                I have paid fees to college i want cofirmation print can you please i have transaction id
                                I was trying to pay the amount of 500 for feom fill up of my university, but my amount is debited from my account but amount is not paid to the univeesity.
                                Serial Number Transaction Date Transaction Remark CR/DR Amount (INR)
                                1 27/05/2019 BIL/ONL/[protected]/Life Insur/LIC_QICI Dr. 12, 478.92

                                amount got debited and thrown error as not processing .. please try again later while paying to LIC..
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                                  kapiladatiya
                                  from Mumbai, Maharashtra
                                  May 31, 2019
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                                  Address: Hyderabad, Telangana, 500032

                                  Hello,

                                  I paid an amount of rs 8896/- on 30th may 2019 toward my citi credit card ending with 6713. The payment was successful. Here is the transaction id for the same -

                                  Transaction id[protected]

                                  The payments is not yet forwarded to my credit card. Also i have not received a confirmation mail on my email id. Please check and process it as soon as possible.

                                  Regards,
                                  Kapil
                                  BillDesk customer support has been notified about the posted complaint.
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                                    S
                                    Sachin Kohare
                                    from Mumbai, Maharashtra
                                    May 30, 2019
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                                    I used billdesk for electricity payment through smart bijlee application. There are two instances amount got debited and the electricity board havent received it. I used billdesk on my google pay app. First i payed 4428 and still my electricity bill was not cleared. Second is on 23 may i payed 6265.16 rs which again did not cleared my electricity bill. I am attaching the screenshots of my transaction. U people say it takes 3-4 days for refund bit in my case its been 5 months. Kindly resolve this issue as it is a hard earned money.
                                    BillDesk customer support has been notified about the posted complaint.
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                                      N
                                      naresh tech in telugu Naresh
                                      from Hyderabad, Telangana
                                      May 28, 2019
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                                      Address: 1-43/A billupadu, 507167

                                      I am transaction on realme.com site through upi payment option with phone pe application my money debited from my account 13999 in my account but not received my money merchant soo please refund my money in my account as soon as possiblity my transaction screen shot mention below please solve my problem imdetly as soon as possbilty i m also asking realme site but saying payment not received
                                      BillDesk customer support has been notified about the posted complaint.
                                      May 28, 2019
                                      Updated by naresh tech in telugu Naresh
                                      Please refund my money in my bank account

                                      My refund received thank q for your suppot
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                                        Navdeep Singh Arora
                                        from Chennai, Tamil Nadu
                                        May 28, 2019
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                                        While making payment to UP Rajkosh through billdesk on 27th of April, amount was deducted for unsuccessful payment.
                                        Transaction ID:[protected]
                                        Mode: Kotak Netbanking
                                        Amount: 8805.9INR

                                        While making payment to UP Rajkosh through billdesk on 27th of April, amount was deducted for unsuccessful payment.
                                        Transaction ID:[protected]
                                        Mode: Kotak Netbanking
                                        Amount: 8805.9INR

                                        Please get it refunded asap.
                                        Note: Raised concern with kotak they confirmed amount being transferred to merchant
                                        Thanks
                                        BillDesk customer support has been notified about the posted complaint.
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