BillDesk Complaints & Reviews

I had processed payment rupees 8798.62 from my icici netbanking account dated today towards payment of my lic policy number[protected].

The amount 8798.62 has been debited from my account but transaction status showing fatal error.
Please help out for me resolve the issue. The transaction details has been shown below

Transaction date: 05 march 2019
Ref. No - bil*[protected]
Transaction amount: 8798.62

The error received is this:
https://www.billdesk.com/pgidsk/pgijsp/error1.jsp

Reason: sorry. We were unable to process your transaction. We apologies for the inconvenience and request you to try again later.
The page has been now got fridge and not showing any further message now

Please support to get the issue resolved soonest and either forward the payment to lic and receipt of payment or refund the same earliest.

Please refer the second message in screen shot of mobile that i have received from the icici bank against the debit of the premium amount 8798.62 from my icici bank account.

Hello bill desk team,

I want to raise a concern regarding the amount of rs 34983.56 paid via bill desk on 2nd mar'19 at 16:41 pm to clear rbl bank credit card bill.

Though the amount is debited from icici bank saving account but transaction showing an error and it was not credited to rbl bank credit card.

Could you please check about this as it is already confirmed from icici bank and they told me that transaction is succesful at their end

On the other hand, i am also in touch with rbl bank to check the same.

Kindly take the issue on priority and do the needful.

Regards,
Rohit prasad singh
[protected]

Note : in case you need to clarify anything, kindly contact me on the above mentioned mobile number.

I paid hdfc credit card payment 1.38 pm on 3/3/19. I paid and received sms :

[1:38 pm, 3/3/2019] jagannathan: your a/c xxxxxxxxxx{protected}is debited by rs. {protected}for billdesk-pinb[protected]/hdfccard/thru net banking - ref: [protected]- 03/03/2019 13:01- indian bank.

But receipt is not generated as well as bank also not sending any message.

My due date on 8th march. Where shall i contact?

I paid approx 88300 rs for bookmyforex card
While doing the payment the internet caused trouble and amount got deducted from the account but it didn’t reach bookmyforex
I am an international student and i am in need of money as i have to pay rent
And there is no way of contacting them on call from here
How should i proceed further
I have mailed them
How to contact ?
Its urgent

Dear madam/sir

I request to you please cancel the my bescom ecs payment

Sub: bill desk ecs payment service cancel letter

Below details

Rr number :c2l6970

Location code :1110102

Meter readnig date:15

Bank account no:9849

Bank : bank of baroda

Branck : rajajinagar

Micr[protected]

My payment paying online. Please camcel the ecs gateway, i request to billdesk stop ecs service

28/2/2019
Bengaluru

Thanks

I had the paid the payment through google pay, at the time money already deducted from my bank account but not received by mgvcl. Many time i had complaint against bharat bill pay regarding refund but still refund not received.
Complaint Details are below:
Complaint Id: - BD[protected]
ComplaintID: BD[protected]
Type Of Complaint: Transaction Assigned IndiaIdeas.com Ltd
Description: Amount deducted from bank account but Biller account not credited. Bill payment faild. Still refund
amount not credited in my bank account.
ComplaintReason Amount deducted, biller account not credited & transaction ID not received
ComplaintDate[protected]:06:04

Paid my bill amount through upi and its ref no[protected] and
Billdesk ref id phd[protected] dated 22/2/2019
And bank transaction no hdf270e30e3c42b4661
My upi id [protected][protected]@paytm
Merchant name :maha online
Bill amount rs 3966
The amount debited through my sbi saving account (Xxxxxxxxxx6564)

So ple rectify my issue as early as possible

Am also contacted with merchant but they have no sufficient information about this transaction

Thanking you

Ch ashok guptha
Mobile [protected]
Email [protected]@gmail.com
Hyderabad

Sir/ madam,
I have done the payment for aiims entrance examination 2019 on 22.02.2018 via upi through the bill desk portal. Immediately my amount 1500 got debited from my account. But in my application form it showed payment unsucessful due to some reason and the payment status still shows pending. So i would be glad if you would kindly consider my case as soon as possible. My registration id is u[protected]
And ruc is 8176657.
My upi transaction id is[protected].

I was paying the insurance renewal payment through paytm for my bharti axa life insurance. The paytm order id is ppt[protected]. Attached is the screenshot for the same.
However the amount of rs. 19776/- has been deducted but its not credited to my insurance account. Attached is the screenshot of the same.
Request you to refund the respective amount as soon as possible.
Thanks in advance!

I tried paying the fees for the examination online through netbanking method. The amount for the same being 1517/- got debited from my account. However, nptel shows the payment to be still pending. So i tried another payment which was successful. i would like to know by when the refund would be generated and by when will it be reflected in my bank account. Requesting for the same at the earliest.

Our payment to bescom monthly bill from bescom online services portal https://www.bescom.co.in/SCP/MyAccount/QuickPayment.aspx was made using billdesk internet banking option, and successfully paid from our axis bank corporate account.

But we received a "failure" from billdesk as shown in attached picture, but our current a/c has been debited.

Kindly look into this as bescom a/c still shows bill amount pending....

I have been repaying my credit card bills from bill desk for quite a number of years.
On 4th feb i have repaid an amount of rs10000 towards corpiratiin bank credit card bearing 0816 as last digits inadvertently from your lic credit card repayment site.
The transaction number is piob[protected].
The bank authorities have informed that they didn't get automatic credit for the amount.
They have deducted my sb account for the amount.

I request your goodself to look into the issue and see that the amount is credited to my sb account at the earliest.

Regards,
Subbarao
[protected]

I had made a net banking transaction of rupees 1870/-. But transaction got failed and on the billdesk page i got an error with message ("please try later"). But amount got deducted from my vijaya bank account. Later, i checked with bank, they said transaction is successful, please check with merchant.

Below are the details of this transaction. I request you to refund the amount of rupees 1870/- deducted from my bank account.

1. Transaction id : 23948168
2. Transaction ref id: 26174884
3. Transaction type : shopping mall payment
4. Date and approximate time of transaction: 15/02/2019 09:46:19 am ist
5. Bank name : vijaya bank
6. Payment gateway : billdesk
7. Amount in rs. : 1870/-

Transaction made to west bengal state electricity distribution company limited (Wbsedcl) through state bank of india net banking on 13/02/2019 for rs. 2408. The amount has been debited from my bank account instantly but the amount has not been not credited to the payee (Wbsedcl).
Transaction reference of sbi is igafkgxdg7.
It is requested to kindly look into the matter at the earliest.

This website requested money for jio recharge on my phone pay account. My money was debited but recharge is still not successful.my phone pay account also shows that the money was debited, the photo of which has been attached by me below. I thus request that my recharge should be done as soon as possible
My jio plan was for 399 rupees was to be activated. It was valid for 84 days. And provided a speed of 1.5 gb per day.

Hello team,

This transaction is showing failed at the merchant end and they have confirmed that they have not received payment for this and the amount has already been debited from my hdfc bank account on 4th february.

Please can you let me know when will i receive refund for this transaction?

Upi transaction id:[protected]

To: the new india assurance co. Ltd. Billdeskpg. [protected]@icici

From: arun singh (Hdfc bank) [protected]@okhdfcbank

Google transaction id: cicagkds-otqya

Chq./ref no. : [protected]

(4th feb using google pay) ref. 0103sl00ipay - [protected][protected]collect-pay-request

This was done from my account which failed initially and then was successful on 6th as told by google pay customer people (Google pay upi retired it and it was successful). We want a reversal of this transaction as it is in failure and the policy was not issued for this transaction.

This website requested money for jio recharge on my phone pay account. My money was debited but recharge is still not successful.my phone pay account also shows that the money was debited, the photo of which has been attached by me below. I thus request that my recharge should be done as soon as possible
My jio plan was for 399 rupees was to be activated. It was valid for 84 days. And provided a speed of 1.5 gb per day.

I had reachrged my jio no. Through myjio app using paytm option. I have his phone so i recharged for 49/- but yet now didn't recived that amount on my jio no. 49/- has been paid to billdeskutil but my jio no. Didn't got any rechargei contacted paytm customer care but they said payment done to billdeskutil so pleasesolve this problem

Paid rs.49 to billdeskutil
At 5:12 pm.

Txn id:[protected]

Sir i have payment to hdfc credit card rs.1811 buy transation status is pending and transaction reference number puti[protected] and transaction date and time[protected]:37:45 and rs.1811 debited in my axis bank account kindly solve this problem immdeatly

My mob. No. [protected]
My e mail id: [protected]@gmail.com

Thanks
Jitender kumar jha

I used phone pe app i paid my electricity bill trough phone pe app since 02-jan-2019 amount is 1047rs. Diducted my union bank
But i not recieved paid slip or massages trough mgvcl.
Transactionid-n1901021315403151103712
Billdesk transaction id-bd[protected]
So these bill not paid to mgvcl so, pls refund me

My mgvcl consumer no-[protected]

Kindly answer with my email - rami. [protected]@gmail.com