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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 155

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B
bhamidipati subbarao
from Manuguru, Telangana
Feb 16, 2019
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I have been repaying my credit card bills from bill desk for quite a number of years.
On 4th feb i have repaid an amount of rs10000 towards corpiratiin bank credit card bearing 0816 as last digits inadvertently from your lic credit card repayment site.
The transaction number is piob[protected].
The bank authorities have informed that they didn't get automatic credit for the amount.
They have deducted my sb account for the amount.

I request your goodself to look into the issue and see that the amount is credited to my sb account at the earliest.

Regards,
Subbarao
[protected]
BillDesk customer support has been notified about the posted complaint.
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    N
    Nirmal1488
    from Patiala, Punjab
    Feb 16, 2019
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    Address: Rupnagar, Punjab, 140001

    I had made a net banking transaction of rupees 1870/-. But transaction got failed and on the billdesk page i got an error with message ("please try later"). But amount got deducted from my vijaya bank account. Later, i checked with bank, they said transaction is successful, please check with merchant.

    Below are the details of this transaction. I request you to refund the amount of rupees 1870/- deducted from my bank account.

    1. Transaction id : 23948168
    2. Transaction ref id: 26174884
    3. Transaction type : shopping mall payment
    4. Date and approximate time of transaction: 15/02/2019 09:46:19 am ist
    5. Bank name : vijaya bank
    6. Payment gateway : billdesk
    7. Amount in rs. : 1870/-
    +2 photos
    BillDesk customer support has been notified about the posted complaint.
    I had don my payment. Please check payment status transaction Id PNB[protected], date 25-jan-19, kindly do the need full.
    Pspcl bill payment sum of rs. 3450.
    with ref. No. ppnb/[protected]/[protected]

    through billdesk not received by pspcl.

    Kindly do the needful as soon as possible.
    I shall be very thankful to you
    Regards: Pardeep Manocha
    My transaction reference no.[protected]
    Date 11 february 2019 time 15:34
    Jio recharge not completed on user number.
    So You are refund my rupees
    Online payment to jio mobile recharge amount deducted by my bank account but recharge pending
    ref no. Bil*onl*[protected]*.
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      K
      Kanan Pal
      from Darbhanga, Bihar
      Feb 15, 2019
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      Address: Bankura, West Bengal, 722122

      Transaction made to west bengal state electricity distribution company limited (Wbsedcl) through state bank of india net banking on 13/02/2019 for rs. 2408. The amount has been debited from my bank account instantly but the amount has not been not credited to the payee (Wbsedcl).
      Transaction reference of sbi is igafkgxdg7.
      It is requested to kindly look into the matter at the earliest.
      BillDesk customer support has been notified about the posted complaint.
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        N
        Noob3101
        from Muragacha, West Bengal
        Feb 14, 2019
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        Address: 731234

        This website requested money for jio recharge on my phone pay account. My money was debited but recharge is still not successful.my phone pay account also shows that the money was debited, the photo of which has been attached by me below. I thus request that my recharge should be done as soon as possible
        My jio plan was for 399 rupees was to be activated. It was valid for 84 days. And provided a speed of 1.5 gb per day.
        +1 photos
        BillDesk customer support has been notified about the posted complaint.
        On 17th Jan 2019, I tried to renew my Insurance online on Iffco-tokio website . I chose billdesk as payment gateway to make the payment an Amount of 3, 485 was deducted from my bank but the insurance company deny receiving the amount.

        Transaction date :17-Jan-2019
        Amount : 3485.00
        Reference No. IGAFEYKSD4
        Mobile number is [protected] money deducted to my hdfc. Thanks for paying Rs.1, 180.00 from A/c XXXX3248 to BilldkStateBankColle via NetBanking. Call [protected] if txn not done by you
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          A
          ArunSingh2101990
          Feb 14, 2019
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          Hello team,

          This transaction is showing failed at the merchant end and they have confirmed that they have not received payment for this and the amount has already been debited from my hdfc bank account on 4th february.

          Please can you let me know when will i receive refund for this transaction?

          Upi transaction id:[protected]

          To: the new india assurance co. Ltd. Billdeskpg. [protected]@icici

          From: arun singh (Hdfc bank) [protected]@okhdfcbank

          Google transaction id: cicagkds-otqya

          Chq./ref no. : [protected]

          (4th feb using google pay) ref. 0103sl00ipay - [protected][protected]collect-pay-request

          This was done from my account which failed initially and then was successful on 6th as told by google pay customer people (Google pay upi retired it and it was successful). We want a reversal of this transaction as it is in failure and the policy was not issued for this transaction.
          +2 photos
          BillDesk customer support has been notified about the posted complaint.
          No repose from anyone yet...
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            S
            Samarth dabral
            from Mumbai, Maharashtra
            Feb 13, 2019
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            Address: Mumbai City, Maharashtra

            This website requested money for jio recharge on my phone pay account. My money was debited but recharge is still not successful.my phone pay account also shows that the money was debited, the photo of which has been attached by me below. I thus request that my recharge should be done as soon as possible
            My jio plan was for 399 rupees was to be activated. It was valid for 84 days. And provided a speed of 1.5 gb per day.
            +1 photos
            BillDesk customer support has been notified about the posted complaint.
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              S
              Ssjodha
              from Ajmer, Rajasthan
              Feb 12, 2019
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              Address: Pali, Rajasthan

              I had reachrged my jio no. Through myjio app using paytm option. I have his phone so i recharged for 49/- but yet now didn't recived that amount on my jio no. 49/- has been paid to billdeskutil but my jio no. Didn't got any rechargei contacted paytm customer care but they said payment done to billdeskutil so pleasesolve this problem

              Paid rs.49 to billdeskutil
              At 5:12 pm.

              Txn id:[protected]
              BillDesk customer support has been notified about the posted complaint.
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                8
                8929292460
                from Delhi, Delhi
                Feb 9, 2019
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                Address: New Delhi, Delhi, 110084

                Sir i have payment to hdfc credit card rs.1811 buy transation status is pending and transaction reference number puti[protected] and transaction date and time[protected]:37:45 and rs.1811 debited in my axis bank account kindly solve this problem immdeatly

                My mob. No. [protected]
                My e mail id: [protected]@gmail.com

                Thanks
                Jitender kumar jha
                BillDesk customer support has been notified about the posted complaint.
                Feb 09, 2019
                Updated by 8929292460
                SIR I HAVE PAYMENT TO HDFC CREDIT CARD RS.1811 my TRANSATION STATUS IS PENDING and Transaction Reference Number PUTI[protected] and Transaction Date and Time[protected]:37:45 AND RS.1811 DEBITED IN MY AXIS Bank ACCOUNT KINDLY SOLVE THIS PROBLEM IMMDEATLY

                MY MOB. NO. [protected]
                MY E MAIL ID: [protected]@gmail.com

                THANKS
                JITENDER KUMAR JHA
                RBL credit card payment not successful, RBl card number [protected]
                Payment date feb 08 transfer bank hdfc netbanking

                transaction status pending of hdfc credit card payment - Comment #3347917 - Image #0
                I have recharged my jio number via upi but money deducted from my bank account but my jio number did not get recharged. While doing recharge I got massage that reliance jio infocomm limited has requested payment of RS 149 from a via mobikwik click here to pay via UPl

                transaction status pending of hdfc credit card payment - Comment #3348065 - Image #0
                I have recharged my Jio number with a data plan costing ₹299. I paid through upi to the following account reliancejioinfocomm.[protected]@hdfcbank
                But once I paid, I didn't get a message from Jio stating that my data plan was activated.
                So please refund my money to my account
                Transaction id is[protected]
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                  A
                  Amit rami9746
                  from Vadodara, Gujarat
                  Feb 9, 2019
                  Resolved
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                  Resolved

                  Address: Anand, Gujarat, 388540

                  I used phone pe app i paid my electricity bill trough phone pe app since 02-jan-2019 amount is 1047rs. Diducted my union bank
                  But i not recieved paid slip or massages trough mgvcl.
                  Transactionid-n1901021315403151103712
                  Billdesk transaction id-bd[protected]
                  So these bill not paid to mgvcl so, pls refund me

                  My mgvcl consumer no-[protected]

                  Kindly answer with my email - rami. [protected]@gmail.com
                  +1 photos
                  Feb 10, 2019
                  Complaint marked as Resolved 
                  Dear billdesk kindly ask me this mgvcl electricity bill amount rs.-1047 is paid or not paid ? If not paid so, plz refund my amount immediately to my bank account Plz, i waiting your reply
                  BillDesk customer support has been notified about the posted complaint.
                  Feb 09, 2019
                  Updated by Amit rami9746
                  Kindly this my electricity bill for mgvcl is paid or not paid?
                  If this transaction is not paid to biller so,
                  Refund my amount
                  Because this transaction receipt are not recieved to me to till date.
                  I have made my HSBC credit card payment on Feb 1 2019.. still now the amount is not credited.. As of today date ( 05/02/2019) I was waiting for past 4 days .kindly help me it's very urgent..please look in to the issue and call me [protected]
                  sharini thangam's reply, Feb 5, 2019
                  Kindly respond me
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                    A
                    anjan sen
                    from Delhi, Delhi
                    Feb 8, 2019
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                    Address: Ghaziabad, Uttar Pradesh, 201010

                    I have used billdesk to pay my hsbc credit card using my indian bank netbanking.
                    I paid rs.80000 towards the credit card due. The money has been deducted from my indian bank account.
                    The details:
                    Withdrawal
                    Transfer
                    Billdesk
                    Pinb[protected]
                    /hsbccard/
                    Transfer to
                    [protected]
                    Dated: 06/02/2019 at 23:26.

                    The money has not been deposited to my hsbc credit card account.

                    Please resolve the issue at the earliest.

                    Thanks and regards

                    Anjan ananda sen
                    +1 photos
                    BillDesk customer support has been notified about the posted complaint.
                    I used google pe app to recharge my jio number [protected] dated: 08/02/2019 by 5:10pm but my transaction is successful but recharge for my jio number is unsuccessful so that i hope i will get the refund... I was waiting for the refund .. Please refer to the screenshot provided... About the transaction...

                    amount debited from my account but not paid to credit card - Comment #3348075 - Image #0
                    I have recharged my jio phone no.[protected] on 8th feb 2019 using reliancejioinfocomm/billdesk for rs. 349 using net banking o[censored]nion bank of india the amount was deducted from union bank on same day. But my jio connection is disconnected due to nonpayment. Please refund the amount.
                    Kindly convey answer my email id: rami.[protected]@gmail.com

                    amount debited from my account but not paid to credit card - Comment #3348102 - Image #0
                    Amit rami9746's reply, Feb 9, 2019
                    There is a not resolved my complain
                    I not received my refund
                    Amit rami9746's reply, Feb 9, 2019
                    Thank you resolved my complain and refunded my amount to my account

                    Thanks again to billdesk customer support
                    I did a transaction from my HDFC bank on 30th Jan 2019, the transaction is failed but still amount Rs.256 was debited from my account.

                    amount debited from my account but not paid to credit card - Comment #3349896 - Image #0
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                      A
                      akbar1
                      from Tiruchirappalli, Tamil Nadu
                      Feb 7, 2019
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                      Address: 620010

                      I made a payment tn-esevai, my amount debited, but still showing pending status... I need reason of status. Please post my money to cocern government,
                      My transation id-tncit[protected] dt:[protected]. Please release allmy pending amount to concern goverment department so that i can get my certificate earlier as earlier possible. Kindly please do my need successfully
                      BillDesk customer support has been notified about the posted complaint.
                      On 13th January, a transaction from Google pay was made to BESCOM but it failed but the money got deducted with a notification payment processing as we thought it would proceed but failed and the money also got deducted. Neither the money was sent back to the bank nor the bill got payed.

                      transaction pending - Comment #3351641 - Image #0
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                        V
                        vinthyashri sudhakar
                        from Chennai, Tamil Nadu
                        Feb 7, 2019
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                        Address: Chennai, Tamil Nadu, 60001

                        Hi

                        I have paid chennai metro water tax

                        Cmc no :[protected]

                        Name : thiru thanikachalam & others

                        Amount : 19815

                        Paid for this bill

                        Ifsc no : withdrawal transfer billdesk pinb[protected]/cmwssb/ transfer to[protected]

                        Transaction blank while paying bill
                        Amount reduced from my account, but not cleared in chennai metro wate website
                        Please verify

                        Thanking you
                        BillDesk customer support has been notified about the posted complaint.
                        I paid money deducted but recharge not successful done

                        payment reduced but not bill not received from chennai metro water - Comment #3349902 - Image #0
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                          V
                          vinthyashri sudhakar
                          from Chennai, Tamil Nadu
                          Feb 6, 2019
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                          cmwssb payment failed

                          Address: Chennai, Tamil Nadu, 600001

                          Hi

                          I have paid chennai metro water tax

                          Cmc no :[protected]

                          Name : thiru thanikachalam & others

                          Address : 82, varadamuthiyappan street sowcarpet chennai 1

                          Amount : 19815

                          Paid for this bill

                          Ifsc no : withdrawal transfer billdesk pinb[protected]/cmwssb/ transfer to[protected]

                          Transaction blank while paying bill
                          Amount...
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                          A
                          Archikrisha
                          from Gurgaon, Haryana
                          Feb 6, 2019
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                          Hi,

                          Have made a credit card payment through bill desk from my hdfc bank account ref number : hga1p16ec[protected].

                          When i am calling at custome care :[protected], i am getting and rude answer everytime that i need a 14 digit ref number only. As per my bank and mail id have recived only this transaction ref id and this lady is not even ant to listen anythng. When i asked her connect me to some of the senior there and let handle them this query she said there is no senior and hang up the call.
                          Is this the ay you people work and this much the time is taken by you people to process a pyment.
                          If my payment is not getting reflected by today, i will tweet this on twitter and linked in and all the social medial platforms.

                          With all the due respect,
                          Consumer
                          BillDesk customer support has been notified about the posted complaint.
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                            A
                            amee_r_shah
                            from Surat, Gujarat
                            Feb 5, 2019
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                            Address: 382470

                            Today[ ihave i try to pay premium of lic policies from lic site using billdesk - net banking, amount deducted from my account for rs. 7435 but message displayed at lic site your session timeout but amount deducted and not reflect in lic. Attach snapshot of mail from bank
                            Please please refund the same amount which enables me to pay my pending lic premium...
                            BillDesk customer support has been notified about the posted complaint.
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                              R
                              Ra9999722686
                              from Delhi, Delhi
                              Feb 4, 2019
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                              credit card payment status failure but amount got debited

                              I was trying to pay the amex credit card bill and paid rs 57, 197 through my hdfc debit card. Amount was deducted from bank but the system has shown failure status of trasaction. I made the payment on 1st feb at 11:07 am, please process the payment and credit the payment to my amex credit card or refund the same amounts to my hdfc account. I forgot to take note of the transaction id. My number is [protected], id [protected]@yahoo.com. Let...
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                              BharathKinnal
                              from Bengaluru, Karnataka
                              Feb 3, 2019
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                              Address: Bangalore, Karnataka, 560040

                              I tried recharging my reliance jio account with a data plan costing ₹398. I paid through upi to the following account - reliancejioinfocomm. [protected]@hdfcbank. But once i paid, i didn't get a message from jio stating that my data plan was activated.

                              I request that the same amount be credited back to my bank account - in order to conduct the same transaction again.
                              +1 photos
                              BillDesk customer support has been notified about the posted complaint.
                              Feb 03, 2019
                              Updated by BharathKinnal
                              UPI account - [protected]@oksbi
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                                V
                                venkatesh jyogi
                                from Ongole, Andhra Pradesh
                                Feb 3, 2019
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                                I used phone pe app to recharge my jio number [protected] dated: 25/01/2019 by 5:10pm but my transaction is successful but recharge for my jio number is unsuccessful so that i hope i will get the refund... I was waiting for the refund from 7 days still now... And the days going on... Please refer to the screenshot provided... About the transaction...... Jyogi venkateswarlu
                                +1 photos
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                                  venkatesh jyogi
                                  from Ongole, Andhra Pradesh
                                  Feb 3, 2019
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                                  Website: reliancejioinfocomm.billdesk@hdfcbank

                                  I initiated my transaction through my jio app to the phonepe and i done with my transaction from phonepe dated:25/01/2019 but money deducted jio recharge is unsuccessful... Hope i will get refund... Why such kind of problems are arising... I should get my refund as soon possible... I wait by 7 days still there is no clarity about the refund... Mobile no [protected]
                                  +1 photos
                                  BillDesk customer support has been notified about the posted complaint.
                                  Hi,

                                  This is Janardhan.Yesterday i am trying to pay my citibank creditcard bill from hdfcbank after deducting the money from my account i got below error.What was this error and i am not sure whether money .
                                  Please do needfull

                                  recharge not done with my jio number but money deducted - Comment #3341410 - Image #0
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                                    S
                                    shaktimultiservices
                                    from Pune, Maharashtra
                                    Feb 1, 2019
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                                    Address: Ratnagiri, Maharashtra, 410501

                                    Transaction Status - Failure

                                    Transaction Date - 01-feb-2019 Time-13:29:14
                                    Transaction Reference Number- PBBC[protected]
                                    Pay from- Bank Of Baroda Corporate Net Banking
                                    Transactoin Amount- 9000.00 Rs

                                    my transaction failure, but my account amount is deducted, so when money is refunded in my account
                                    Can my amount is refunded my Account or credited in the Credit Card
                                    +1 photos
                                    BillDesk customer support has been notified about the posted complaint.
                                    My name is savithri, I made a payment of Rs. 7000 on 2.9.20 for my credit card ending 3558 through billdesk.axisbank.com. But till now the amount is not credited to my creditcard account. Kindly help in knowing the status of my transaction with REFERENCE ID - SUR[protected]
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