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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 156

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R
Ra9999722686
from Delhi, Delhi
Feb 4, 2019
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credit card payment status failure but amount got debited

I was trying to pay the amex credit card bill and paid rs 57, 197 through my hdfc debit card. Amount was deducted from bank but the system has shown failure status of trasaction. I made the payment on 1st feb at 11:07 am, please process the payment and credit the payment to my amex credit card or refund the same amounts to my hdfc account. I forgot to take note of the transaction id. My number is [protected], id [protected]@yahoo.com. Let...
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BharathKinnal
from Bengaluru, Karnataka
Feb 3, 2019
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Address: Bangalore, Karnataka, 560040

I tried recharging my reliance jio account with a data plan costing ₹398. I paid through upi to the following account - reliancejioinfocomm. [protected]@hdfcbank. But once i paid, i didn't get a message from jio stating that my data plan was activated.

I request that the same amount be credited back to my bank account - in order to conduct the same transaction again.
+1 photos
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Feb 03, 2019
Updated by BharathKinnal UPI account - [protected]@oksbi
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    venkatesh jyogi
    from Ongole, Andhra Pradesh
    Feb 3, 2019
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    I used phone pe app to recharge my jio number [protected] dated: 25/01/2019 by 5:10pm but my transaction is successful but recharge for my jio number is unsuccessful so that i hope i will get the refund... I was waiting for the refund from 7 days still now... And the days going on... Please refer to the screenshot provided... About the transaction...... Jyogi venkateswarlu
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      V
      venkatesh jyogi
      from Ongole, Andhra Pradesh
      Feb 3, 2019
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      Website: reliancejioinfocomm.billdesk@hdfcbank

      I initiated my transaction through my jio app to the phonepe and i done with my transaction from phonepe dated:25/01/2019 but money deducted jio recharge is unsuccessful... Hope i will get refund... Why such kind of problems are arising... I should get my refund as soon possible... I wait by 7 days still there is no clarity about the refund... Mobile no [protected]
      +1 photos
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      Hi,

      This is Janardhan.Yesterday i am trying to pay my citibank creditcard bill from hdfcbank after deducting the money from my account i got below error.What was this error and i am not sure whether money .
      Please do needfull

      recharge not done with my jio number but money deducted - Comment #3341410 - Image #0
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        S
        shaktimultiservices
        from Pune, Maharashtra
        Feb 1, 2019
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        Address: Ratnagiri, Maharashtra, 410501

        Transaction Status - Failure

        Transaction Date - 01-feb-2019 Time-13:29:14
        Transaction Reference Number- PBBC[protected]
        Pay from- Bank Of Baroda Corporate Net Banking
        Transactoin Amount- 9000.00 Rs

        my transaction failure, but my account amount is deducted, so when money is refunded in my account
        Can my amount is refunded my Account or credited in the Credit Card
        +1 photos
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        My name is savithri, I made a payment of Rs. 7000 on 2.9.20 for my credit card ending 3558 through billdesk.axisbank.com. But till now the amount is not credited to my creditcard account. Kindly help in knowing the status of my transaction with REFERENCE ID - SUR[protected]
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          V
          Vin4473
          from Bengaluru, Karnataka
          Jan 31, 2019
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          Address: 560079

          Today 31st jan i made my hdfc credit card payment through bill desk of rs 11803rs. But unfortunately after payment i did not receive any confirmation mail from bill desk. Please clarify me whether transaction is successful. My transaction identification number is pkbl[protected]. Please reply me soon. My contact number is [protected] & my mail id is [protected]@gmail.com
          BillDesk customer support has been notified about the posted complaint.
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          Sir mainai pspcl say 3 bill payments kiya tha lekin vo payment ( 70rs/840rs or 1210rs )mere bank account main say debit ho gai or fir bhi bill pay nhi hua pls mujhe meri payment refund ki jaye .nh tuh bill pay kiye jaye pls sir

          credit card payment in bill desk - Comment #3343305 - Image #0
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          I paid current bill through bill desk.my amount deducted but not send to merchant.usc no.[protected]
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            Z
            zalak121
            from Rajkot, Gujarat
            Jan 31, 2019
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            I have been recharging one of my jio mobile numbers from paytm. Means, Firstly I have logged into my paytm account from that handset and then paid the required from my paytm wallet. but now I don't want to pay the same bills from that particular device or from that particular paytm account having this current number. I have tried a lot but couldn't get it.
            Please help.
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              S
              SARDAAR Ji TECH
              from Hoshiarpur, Punjab
              Jan 31, 2019
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              Resolved

              Address: Jalandhar, Punjab

              Today[protected]time 14:00 to 15:00) i try to pay premium of lic policies from lic site using billdesk - net banking, amount deducted from my account for Rs. 24847.76 but message displayed at lic site your payment failed.i also attached the screenshot of deducted amount.
              Please Please refund the same amount which enables me to pay my pending lic premium.
              +1 photos
              Jan 31, 2019
              Complaint marked as Resolved 
              My no. 7589250130
              BillDesk customer support has been notified about the posted complaint.
              Jan 31, 2019
              Updated by SARDAAR Ji TECH               Payment for Rs. 24847.76 deducted from my account but may lic policies premium still pending
              Payment not forwarded to lic
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                M
                Mohar Daiya
                from Gurgaon, Haryana
                Jan 30, 2019
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                Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                Hi team,

                This is regarding my last transaction towards dominos pizza online, day before yesterday 28th feb 2019, afternoon at 02:46 pm, i tried to place my order while choosing payment method as paytm.
                After i gave my paytm otp then order got failed, and the amount of rs 433 got deducted from paytm wallet and did not get any order confirmation email. As expected, when i called dominos found that the order didnot get placed.
                Could you please check the transaction named of billdeskfood1 order #ppt[protected] ;paytm wallet txn id : [protected]

                Kindly help me get back my money/credited to my paytm wallet.
                BillDesk customer support has been notified about the posted complaint.
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                  P
                  PrashantSharma12
                  from Bengaluru, Karnataka
                  Jan 30, 2019
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                  I tried to pay the Dominos order through paytm. The money was deducted from the paytm account but after that the request timed out. I was asked to retry and made a new transaction. Later on, I realized that money for previous transaction was also deducted from the paytm account.

                  I reached out to paytm and they say that money has been successfully sent to billdesk. Can you please look at my request and revert the money.

                  paytm order = PPT[protected]

                  I tried calling your phone number but no one is picking the phone.
                  BillDesk customer support has been notified about the posted complaint.
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                    V
                    Venu7777
                    Jan 30, 2019
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                    Address: 506011

                    On 29.01.2019 I have made a transaction of rs 1012.51 to pay my National Pension trust contribution through eNPS portal. The money was deducted from my bank account but the billdesk failed to transfer the amount to eNPS India.

                    Can you kindly take necessary action to transfer my money to eNPS or refund back to my account details bellow:

                    Transaction reference number: check attachment got from ICICI bank
                    Merchant reference number: National pensions trust

                    I have attached the payment reference screen shots and also the deduction from bank.

                    Kindly do the needful and make the payment as soon as possible...

                    Thanks and Regards,
                    Venu Kodam
                    +1 photos
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                      M
                      Mandeep580
                      from Dasuya, Punjab
                      Jan 30, 2019
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                      Transaction status
                      Failure
                      Sorry your payment has been received with a failure status please quote our transaction reference number for any queries relating to this request.
                      Transaction reference number
                      Pctr[protected]
                      Transaction date and time
                      [protected]:27:19
                      Email address
                      [protected]@yahoo.com
                      Mobile number
                      [protected]
                      Payment amount (Rs.)
                      15860.00
                      Pay from
                      Boi atm-cum-debit card

                      Please solve this issue
                      BillDesk customer support has been notified about the posted complaint.
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                      I have made a payment to HDFC Credit Card, my money was also cut from my SBI account but it is not showing my Hdfc stem account, please do please help
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                        S
                        Srushti Pikalmunde
                        Jan 29, 2019
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                        Address: Nagpur, Maharashtra, 440010

                        I tried to recharge my jio number twice using google pay but its not successful . the amount is debited from my account.

                        1st recharge date :[protected]
                        amount: 349 rs
                        to: reliancejioinfocomm.[protected]@hdfcbank
                        from: [protected]@oksbi
                        upi transaction id:[protected]
                        google transaction id: CICAgKCS-qCRFg

                        2nd recharge: date[protected]
                        amount: 349 rs
                        to: reliancejioinfocomm.[protected]@hdfcbank
                        from: [protected]@oksbi
                        upi transaction id:[protected]
                        google transaction id: CICAgKCSprKSfA

                        please refund my amount . please note i had two recharge failures .
                        i m providing the screenshots of both the recharges below.

                        srushti pikalmunde
                        [protected]@gmail.com
                        +2 photos
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                        Money is cut ruppes 349 but rechargeable no success
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                          C
                          chawlashakti
                          Jan 29, 2019
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                          Address: 411057

                          On 21st jan 2019, i made the payment of rs 27020 for making payment for mseb bill.
                          The amount was debited from my account but was not credited to mseb.

                          I'm attaching the transaction details picture of confirmation of money received by bill desk.

                          My transaction details are:
                          Amount : 27020
                          From: chawla. [protected]@okhdfcbank
                          Upi transaction id:[protected]
                          +1 photos
                          BillDesk customer support has been notified about the posted complaint.
                          Feb 28, 2019
                          Updated by chawlashakti                           its already been one month but there is no action. can someone help me with this.
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                            R
                            Rajalakshminath
                            from Bengaluru, Karnataka
                            Jan 26, 2019
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                            Address: 560100

                            I have recharged my jio phone number:[protected], on 25th jan 2019 morning using billdesk for rs. 399 using net banking of south indian bank.
                            (Billdesk-shp - psib[protected][protected] the amount was detected from south indian bank on same day. But my jio connection is disconnected due to nonpayment. Please refund the amount.
                            Kindly convey your answer to the email id: [protected]@gmail.com
                            +1 photos
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                            I ordered dominos pizza through paytm. Amount was deducted from paytm account, but it was not directed to dominos and pizza was not ordered.I have attached the screenshot for further details. Do immediate actions and help to resolve it.

                            jio recharge for phone number:8778151451 for inr.399/- - Comment #3336190 - Image #0
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                            Sir my payment is approved to dilar, so my payment refund to my account sir transaction id[protected] date 26.01.2019 time 9.28.58, so plzz sir my payment refund to my account sir

                            jio recharge for phone number:8778151451 for inr.399/- - Comment #3336196 - Image #0
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                              K
                              Karuparty Ravindra kumar
                              from Razole, Andhra Pradesh
                              Jan 26, 2019
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                              I k ravindra kumar regularly paid via axis internet banking to lic of india [billdesk]. On 25/01/2019 paid rs 7428.10 for lic premium invoice from axis saving account payment is successful but in lic of india payment is not updated. My transaction reference puti[protected]. Please resolve it otherwise paid amount back to my axis bank account. Please advice me.
                              BillDesk customer support has been notified about the posted complaint.
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                              Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.
                              Reply
                              Sir my payment is approved to dilar and I have to pay the full amount, so my payment is approved, and my recharge is not successful so my payment refund to my account sir transaction id[protected], date - 25.01.2019, time-21.36.38

                              payment is not updated for lic premium invoice - Comment #3336188 - Image #0
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                                S
                                Saikat432848
                                from Bengaluru, Karnataka
                                Jan 26, 2019
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                                Address: Kolkata, West Bengal, 700079

                                On 25th january 2019 i have made a transaction of rs 24020 to pay the lic annual premium. The money was deducted from my bank account but the billdesk failed to transfer the amount to lic india.

                                Can you kindly take necessary action to transfer my money to lic? Details below:

                                Transaction reference number: [protected]

                                Merchant reference number: pici[protected]

                                Lic policy number:[protected]

                                Kindly do the needful and make the payment as soon as possible.

                                I have written mail to billdesk team twice but no action has been taken yet.

                                Kindly mail me at [protected]@outlook.com
                                +3 photos
                                BillDesk customer support has been notified about the posted complaint.
                                Jan 27, 2019
                                Updated by Saikat432848                                 Dear Billdesk team,

                                Can you please provide an update on this issue? When the amount will be transferred to LIC?

                                Thanks,
                                Saikat
                                [protected]@outlook.com
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                                  S
                                  Saikat432848
                                  from Bengaluru, Karnataka
                                  Jan 26, 2019
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                                  amount debited from bank account but not credited to lic india.

                                  Address: Kolkata, West Bengal, 700079

                                  On 25.01.2019 i have made a transaction of rs 24, 020.00 to pay my lic annual premium. The money was deducted from my bank account but the billdesk failed to transfer the amount to lic india.
                                  Can you kindly take necessary action to transfer my money to lic? Details below:
                                  Transaction reference number: [protected]
                                  Merchant reference number: pici[protected]
                                  Lic policy number:[protected]
                                  I have attached the payment...
                                  +3 photos
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                                  Rathi Priya.M
                                  from Ariyalur, Tamil Nadu
                                  Jan 25, 2019
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                                  Address: 641008

                                  Billdesk — payment declined but deducted from bank account m. Rathi priya on jan 24.2019
                                  Payment amount: 9000 rs
                                  Payment date:24th jan 2018
                                  Payment through: syndicate bank

                                  Transaction date and time
                                  [protected]:59:30.0
                                  Transaction id
                                  Psyd[protected]

                                  Payment transaction declined from billdesk but payment is deducted from the bank.

                                  Please provide the status of refund so that i can apply for the repay.

                                  You can contact me at [protected]@gmail.com
                                  BillDesk customer support has been notified about the posted complaint.
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                                    V
                                    Vishnu Viatz
                                    from Bengaluru, Karnataka
                                    Jan 24, 2019
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                                    On 24th January 2019 at 7:46AM I used my Google pay account to make a transaction for recharging my jio sim.It shows payment successful. Bt recharge wasn't done.Also the amount was deducted from my bank account.The transaction details and the screenshot of the transaction is provided below.
                                    I am hoping for a refund.Please do accept the request.
                                    Google Transaction ID: CICAgKCSpev7YA
                                    UPI Transaction ID:[protected]
                                    +2 photos
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