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BillDesk reviews & complaints page 156

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A
anjan sen
from Delhi, Delhi
Feb 8, 2019
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Address: Ghaziabad, Uttar Pradesh, 201010

I have used billdesk to pay my hsbc credit card using my indian bank netbanking.
I paid rs.80000 towards the credit card due. The money has been deducted from my indian bank account.
The details:
Withdrawal
Transfer
Billdesk
Pinb[protected]
/hsbccard/
Transfer to
[protected]
Dated: 06/02/2019 at 23:26.

The money has not been deposited to my hsbc credit card account.

Please resolve the issue at the earliest.

Thanks and regards

Anjan ananda sen
BillDesk customer support has been notified about the posted complaint.
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I used google pe app to recharge my jio number [protected] dated: 08/02/2019 by 5:10pm but my transaction is successful but recharge for my jio number is unsuccessful so that i hope i will get the refund... I was waiting for the refund .. Please refer to the screenshot provided... About the transaction...
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I have recharged my jio phone no.[protected] on 8th feb 2019 using reliancejioinfocomm/billdesk for rs. 349 using net banking o[censored]nion bank of india the amount was deducted from union bank on same day. But my jio connection is disconnected due to nonpayment. Please refund the amount.
Kindly convey answer my email id: rami.[protected]@gmail.com
Reply
Amit rami9746's reply, Feb 9, 2019
There is a not resolved my complain
I not received my refund
Amit rami9746's reply, Feb 9, 2019
Thank you resolved my complain and refunded my amount to my account

Thanks again to billdesk customer support
I did a transaction from my HDFC bank on 30th Jan 2019, the transaction is failed but still amount Rs.256 was debited from my account.
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    A
    akbar1
    from Tiruchirappalli, Tamil Nadu
    Feb 7, 2019
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    Address: 620010

    I made a payment tn-esevai, my amount debited, but still showing pending status... I need reason of status. Please post my money to cocern government,
    My transation id-tncit[protected] dt:[protected]. Please release allmy pending amount to concern goverment department so that i can get my certificate earlier as earlier possible. Kindly please do my need successfully
    BillDesk customer support has been notified about the posted complaint.
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    On 13th January, a transaction from Google pay was made to BESCOM but it failed but the money got deducted with a notification payment processing as we thought it would proceed but failed and the money also got deducted. Neither the money was sent back to the bank nor the bill got payed.
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      V
      vinthyashri sudhakar
      from Chennai, Tamil Nadu
      Feb 7, 2019
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      Address: Chennai, Tamil Nadu, 60001

      Hi

      I have paid chennai metro water tax

      Cmc no :[protected]

      Name : thiru thanikachalam & others

      Amount : 19815

      Paid for this bill

      Ifsc no : withdrawal transfer billdesk pinb[protected]/cmwssb/ transfer to[protected]

      Transaction blank while paying bill
      Amount reduced from my account, but not cleared in chennai metro wate website
      Please verify

      Thanking you
      BillDesk customer support has been notified about the posted complaint.
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      I paid money deducted but recharge not successful done
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        V
        vinthyashri sudhakar
        from Chennai, Tamil Nadu
        Feb 6, 2019
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        cmwssb payment failed

        Address: Chennai, Tamil Nadu, 600001

        Hi

        I have paid chennai metro water tax

        Cmc no :[protected]

        Name : thiru thanikachalam & others

        Address : 82, varadamuthiyappan street sowcarpet chennai 1

        Amount : 19815

        Paid for this bill

        Ifsc no : withdrawal transfer billdesk pinb[protected]/cmwssb/ transfer to[protected]

        Transaction blank while paying bill
        Amount...
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        A
        Archikrisha
        from Gurgaon, Haryana
        Feb 6, 2019
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        Hi,

        Have made a credit card payment through bill desk from my hdfc bank account ref number : hga1p16ec[protected].

        When i am calling at custome care :[protected], i am getting and rude answer everytime that i need a 14 digit ref number only. As per my bank and mail id have recived only this transaction ref id and this lady is not even ant to listen anythng. When i asked her connect me to some of the senior there and let handle them this query she said there is no senior and hang up the call.
        Is this the ay you people work and this much the time is taken by you people to process a pyment.
        If my payment is not getting reflected by today, i will tweet this on twitter and linked in and all the social medial platforms.

        With all the due respect,
        Consumer
        BillDesk customer support has been notified about the posted complaint.
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          A
          amee_r_shah
          from Surat, Gujarat
          Feb 5, 2019
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          Address: 382470

          Today[ ihave i try to pay premium of lic policies from lic site using billdesk - net banking, amount deducted from my account for rs. 7435 but message displayed at lic site your session timeout but amount deducted and not reflect in lic. Attach snapshot of mail from bank
          Please please refund the same amount which enables me to pay my pending lic premium...
          BillDesk customer support has been notified about the posted complaint.
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            R
            Ra9999722686
            from Delhi, Delhi
            Feb 4, 2019
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            credit card payment status failure but amount got debited

            I was trying to pay the amex credit card bill and paid rs 57, 197 through my hdfc debit card. Amount was deducted from bank but the system has shown failure status of trasaction. I made the payment on 1st feb at 11:07 am, please process the payment and credit the payment to my amex credit card or refund the same amounts to my hdfc account. I forgot to take note of the transaction id. My number is [protected], id [protected]@yahoo.com. Let...
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            B
            BharathKinnal
            from Bengaluru, Karnataka
            Feb 3, 2019
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            Address: Bangalore, Karnataka, 560040

            I tried recharging my reliance jio account with a data plan costing ₹398. I paid through upi to the following account - reliancejioinfocomm. [protected]@hdfcbank. But once i paid, i didn't get a message from jio stating that my data plan was activated.

            I request that the same amount be credited back to my bank account - in order to conduct the same transaction again.
            BillDesk customer support has been notified about the posted complaint.
            Feb 03, 2019
            Updated by BharathKinnal             UPI account - [protected]@oksbi
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              V
              venkatesh jyogi
              from Ongole, Andhra Pradesh
              Feb 3, 2019
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              I used phone pe app to recharge my jio number [protected] dated: 25/01/2019 by 5:10pm but my transaction is successful but recharge for my jio number is unsuccessful so that i hope i will get the refund... I was waiting for the refund from 7 days still now... And the days going on... Please refer to the screenshot provided... About the transaction...... Jyogi venkateswarlu
              BillDesk customer support has been notified about the posted complaint.
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                V
                venkatesh jyogi
                from Ongole, Andhra Pradesh
                Feb 3, 2019
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                Website: reliancejioinfocomm.billdesk@hdfcbank

                I initiated my transaction through my jio app to the phonepe and i done with my transaction from phonepe dated:25/01/2019 but money deducted jio recharge is unsuccessful... Hope i will get refund... Why such kind of problems are arising... I should get my refund as soon possible... I wait by 7 days still there is no clarity about the refund... Mobile no [protected]
                BillDesk customer support has been notified about the posted complaint.
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                Hi,

                This is Janardhan.Yesterday i am trying to pay my citibank creditcard bill from hdfcbank after deducting the money from my account i got below error.What was this error and i am not sure whether money .
                Please do needfull
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                  S
                  shaktimultiservices
                  from Pune, Maharashtra
                  Feb 1, 2019
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                  Address: Ratnagiri, Maharashtra, 410501

                  Transaction Status - Failure

                  Transaction Date - 01-feb-2019 Time-13:29:14
                  Transaction Reference Number- PBBC[protected]
                  Pay from- Bank Of Baroda Corporate Net Banking
                  Transactoin Amount- 9000.00 Rs

                  my transaction failure, but my account amount is deducted, so when money is refunded in my account
                  Can my amount is refunded my Account or credited in the Credit Card
                  BillDesk customer support has been notified about the posted complaint.
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                  My name is savithri, I made a payment of Rs. 7000 on 2.9.20 for my credit card ending 3558 through billdesk.axisbank.com. But till now the amount is not credited to my creditcard account. Kindly help in knowing the status of my transaction with REFERENCE ID - SUR[protected]
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                    V
                    Vin4473
                    from Bengaluru, Karnataka
                    Jan 31, 2019
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                    Address: 560079

                    Today 31st jan i made my hdfc credit card payment through bill desk of rs 11803rs. But unfortunately after payment i did not receive any confirmation mail from bill desk. Please clarify me whether transaction is successful. My transaction identification number is pkbl[protected]. Please reply me soon. My contact number is [protected] & my mail id is [protected]@gmail.com
                    BillDesk customer support has been notified about the posted complaint.
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                    Sir mainai pspcl say 3 bill payments kiya tha lekin vo payment ( 70rs/840rs or 1210rs )mere bank account main say debit ho gai or fir bhi bill pay nhi hua pls mujhe meri payment refund ki jaye .nh tuh bill pay kiye jaye pls sir
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                    I paid current bill through bill desk.my amount deducted but not send to merchant.usc no.[protected]
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                      Z
                      zalak121
                      from Rajkot, Gujarat
                      Jan 31, 2019
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                      I have been recharging one of my jio mobile numbers from paytm. Means, Firstly I have logged into my paytm account from that handset and then paid the required from my paytm wallet. but now I don't want to pay the same bills from that particular device or from that particular paytm account having this current number. I have tried a lot but couldn't get it.
                      Please help.
                      BillDesk customer support has been notified about the posted complaint.
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                        S
                        SARDAAR Ji TECH
                        from Hoshiarpur, Punjab
                        Jan 31, 2019
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                        Resolved

                        Address: Jalandhar, Punjab

                        Today[protected]time 14:00 to 15:00) i try to pay premium of lic policies from lic site using billdesk - net banking, amount deducted from my account for Rs. 24847.76 but message displayed at lic site your payment failed.i also attached the screenshot of deducted amount.
                        Please Please refund the same amount which enables me to pay my pending lic premium.
                        Jan 31, 2019
                        Complaint marked as Resolved 
                        My no. 7589250130
                        BillDesk customer support has been notified about the posted complaint.
                        Jan 31, 2019
                        Updated by SARDAAR Ji TECH                         Payment for Rs. 24847.76 deducted from my account but may lic policies premium still pending
                        Payment not forwarded to lic
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                          M
                          Mohar Daiya
                          from Gurgaon, Haryana
                          Jan 30, 2019
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                          Hi team,

                          This is regarding my last transaction towards dominos pizza online, day before yesterday 28th feb 2019, afternoon at 02:46 pm, i tried to place my order while choosing payment method as paytm.
                          After i gave my paytm otp then order got failed, and the amount of rs 433 got deducted from paytm wallet and did not get any order confirmation email. As expected, when i called dominos found that the order didnot get placed.
                          Could you please check the transaction named of billdeskfood1 order #ppt[protected] ;paytm wallet txn id : [protected]

                          Kindly help me get back my money/credited to my paytm wallet.
                          BillDesk customer support has been notified about the posted complaint.
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                            P
                            PrashantSharma12
                            from Bengaluru, Karnataka
                            Jan 30, 2019
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                            I tried to pay the Dominos order through paytm. The money was deducted from the paytm account but after that the request timed out. I was asked to retry and made a new transaction. Later on, I realized that money for previous transaction was also deducted from the paytm account.

                            I reached out to paytm and they say that money has been successfully sent to billdesk. Can you please look at my request and revert the money.

                            paytm order = PPT[protected]

                            I tried calling your phone number but no one is picking the phone.
                            BillDesk customer support has been notified about the posted complaint.
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                              V
                              Venu7777
                              Jan 30, 2019
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                              Address: 506011

                              On 29.01.2019 I have made a transaction of rs 1012.51 to pay my National Pension trust contribution through eNPS portal. The money was deducted from my bank account but the billdesk failed to transfer the amount to eNPS India.

                              Can you kindly take necessary action to transfer my money to eNPS or refund back to my account details bellow:

                              Transaction reference number: check attachment got from ICICI bank
                              Merchant reference number: National pensions trust

                              I have attached the payment reference screen shots and also the deduction from bank.

                              Kindly do the needful and make the payment as soon as possible...

                              Thanks and Regards,
                              Venu Kodam
                              BillDesk customer support has been notified about the posted complaint.
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                                M
                                Mandeep580
                                from Dasuya, Punjab
                                Jan 30, 2019
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                                Transaction status
                                Failure
                                Sorry your payment has been received with a failure status please quote our transaction reference number for any queries relating to this request.
                                Transaction reference number
                                Pctr[protected]
                                Transaction date and time
                                [protected]:27:19
                                Email address
                                [protected]@yahoo.com
                                Mobile number
                                [protected]
                                Payment amount (Rs.)
                                15860.00
                                Pay from
                                Boi atm-cum-debit card

                                Please solve this issue
                                BillDesk customer support has been notified about the posted complaint.
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                                I have made a payment to HDFC Credit Card, my money was also cut from my SBI account but it is not showing my Hdfc stem account, please do please help
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                                  S
                                  Srushti Pikalmunde
                                  Jan 29, 2019
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                                  Address: Nagpur, Maharashtra, 440010

                                  I tried to recharge my jio number twice using google pay but its not successful . the amount is debited from my account.

                                  1st recharge date :[protected]
                                  amount: 349 rs
                                  to: reliancejioinfocomm.[protected]@hdfcbank
                                  from: [protected]@oksbi
                                  upi transaction id:[protected]
                                  google transaction id: CICAgKCS-qCRFg

                                  2nd recharge: date[protected]
                                  amount: 349 rs
                                  to: reliancejioinfocomm.[protected]@hdfcbank
                                  from: [protected]@oksbi
                                  upi transaction id:[protected]
                                  google transaction id: CICAgKCSprKSfA

                                  please refund my amount . please note i had two recharge failures .
                                  i m providing the screenshots of both the recharges below.

                                  srushti pikalmunde
                                  [protected]@gmail.com
                                  BillDesk customer support has been notified about the posted complaint.
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                                  Money is cut ruppes 349 but rechargeable no success
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                                    C
                                    chawlashakti
                                    Jan 29, 2019
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                                    Address: 411057

                                    On 21st jan 2019, i made the payment of rs 27020 for making payment for mseb bill.
                                    The amount was debited from my account but was not credited to mseb.

                                    I'm attaching the transaction details picture of confirmation of money received by bill desk.

                                    My transaction details are:
                                    Amount : 27020
                                    From: chawla. [protected]@okhdfcbank
                                    Upi transaction id:[protected]
                                    BillDesk customer support has been notified about the posted complaint.
                                    Feb 28, 2019
                                    Updated by chawlashakti                                     its already been one month but there is no action. can someone help me with this.
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