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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 156

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A
Abhijeet kumar Pandey
from Bengaluru, Karnataka
Mar 13, 2019
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Address: Bangalore, Karnataka

I have done payment from SELF Hdfc UPI to Tata Sky Hdfc UPI account they said they haven't received the payment where my bank confirms payment is given to them.

This is so horrible experience with the first day of Tata Sky.
I took new connection and after installation of DTH, I paid through quick recharge and when I approached customer care executive they said payment is not yet done.
Looking at the UPI transaction it says clearly paid to “tatasky.[protected]@hdfcbank”.
And the payment has been received by Tata Sky Com.

Now the customer care executive says it will take 3 days to activate the account.
Else make payment again. I seriously don’t understand why the customer is being harassed like this if they have to provide connection they will call multiple time to take new connection.
I want this to be resolved as soon as possible.

Service ID : [protected]
Register Email Id : [protected]

Amount Paid : 1755

Time of payment : 2:25 PM

Please find the attached UPI payment notification along with the UPI Transaction ID.
BillDesk customer support has been notified about the posted complaint.
I recharge my account using my jio app using upi through reliancejioinfocomm [protected]@hdfcbank and money is deducted but recharge is not done.my ref.No[protected]
Good evening sir/Ma'am

I'm recharging Tata sky DTH but worngly payment to Tata sky com(billdeskbqr.[protected]@hdfcbank) this address so I am very very sorry. Please sir help me and refund my money this transaction two time wrongly pay you.

Please see attached images

Regards you
Amit Singh Sengar
Mob-[protected]
Reply if you get refund?
I recharged my Tata Sky id at RS 300 through net banking but still I didn't get any confirmation message from Tata sky so please refund my money or recharge my Tata Sky id
dear sir
i made a tata sky rechrage my google pay account through billdesk hdfc bank amount of 210 rupees,
but amount debited but not reflect in my dth recharge portal. i attached the screen shot image
please rectify the issue and return my amount.
same day i have 2 issues in same portal
Maine tata sky box ko recharge kiya mera registered no.[protected] hai. Lekin payment ho gyi lekin mere tata sky box mein paise show nhi kr rhi hai..Plz solve my problem..
Dei paadu yenda ipdi cash eh? Adikkiringa pichakara naaikala
Not recharged
Give us payment
Khirad kumar nayak's reply, Mar 4, 2022
Give us our amount
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    H
    Harsimran Bhatti
    from Chandigarh, Chandigarh
    Mar 12, 2019
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    Address: 2861/6 MOHINDRA COLONY MOTI NAGAR LUDHIANA, Ludhiana, Punjab, 141010

    Dear sir,
    Today dt 12/03/2019 i have done the payment of rs 25000/- towards my electricity bill (Ref no - qybk[protected]) from my yes bank account but, i haven't received any receipt or confirmation about the payment and amount has been deducted from my account and do not reflect on pspcl website. Kindly resolve the issue as early as possible due to closing department pressuring me for payment
    BillDesk customer support has been notified about the posted complaint.
    My money is not refunded back to my account yet.transaction number QFBK[protected].it was mobile recharge for ideacellular.kindly refund the money as soon as possible.they said it will be refunded within 7 days but nowadays all refunds happens wiyhin 24 hours then why so much delay.kindly check the matter and refund the money as soon as possibleee.
    Iam Rambabu gundarapu my axis bank credit card bill pay the billdesk 02nd March 2019, 07:30:41AM, Amount 9886.43, payment Translation Reference Number is P[protected] But Not updated in my credit card. Please Request Ratified my problem
    I want to confirm about a transaction but they are not recieving call
    my contact no-[protected]
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      M
      marrapu venkatesh
      from Hyderabad, Telangana
      Mar 12, 2019
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      Hi i did payment of indusind credit card with amount 45900/- and amount deducted from account and it is giving the status of pending. Below are transaction details.

      Transaction acknowledgment

      We could not ascertain the status of your credit card payment from your bank. Before you attempt another

      Transaction, please login into your net banking account and verify whether the debit has been processed to your account.

      Transaction status pending
      Transaction reference number qici[protected]
      Transaction date and time[protected]:46:18
      Indusind bank credit card no. Xxxx xxxx xxxx 0007
      E-mail id. [protected]@gmail.com
      Mobile no. [protected]
      Payment amount (Rs.) 45900.00
      Pay from icici netbanking
      BillDesk customer support has been notified about the posted complaint.
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      Credit CardsBillDesk indusind credit card payment status pending
      BillDesk — indusind credit card payment status pending
      Sunil Kumar on may 24, 2019
      Submit a Complaint
      Hi i did payment of indusind credit card with amount 42000/- and amount deducted from account and it is giving the status of pending. Below are transaction details.

      Transaction acknowledgment

      We could not ascertain the status of your credit card payment from your bank. Before you attempt another

      Transaction, please login into your net banking account and verify whether the debit has been processed to your account.

      Transaction status pending
      Transaction reference number qici[protected]
      Transaction date and time[protected]:05:43
      Indusind bank credit card no. Xxxx xxxx xxxx 5002
      E-mail id. [protected]@gmail.com
      Mobile no. [protected]
      Payment amount (Rs.) 42000.00
      Pay from icici netbanking
      i did payment of indusind credit card with amount 38000/- and amount deducted from account and it is giving the status of pending. Below are transaction details.

      Transaction acknowledgment

      We could not ascertain the status of your credit card payment from your bank. Before you attempt another

      Transaction, please login into your net banking account and verify whether the debit has been processed to your account.

      Transaction status pending
      Transaction reference number QUTI[protected]
      Transaction date and time[protected]:04:10:12
      Indusind bank credit card no. Xxxx xxxx xxxx 4000
      E-mail id. [protected]@gmail.com
      Mobile no. [protected]
      Payment amount (Rs.) 38000.00
      Pay from Axis bank netbanking
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        D
        Daman93
        from Mohali, Punjab
        Mar 11, 2019
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        Hi,

        I recently made a recharge for airtel prepaid using google pay, on 10 march 2019 around 6:40 pm. Amount was deducted from my account but till now amount has not been recharged from my mobile service provider.

        Kindly help in resolving the same as soon as possible.
        Pfa for successful notification and bill desk id.

        Bill desk id: bdgo[protected]okhdfcbank
        BillDesk customer support has been notified about the posted complaint.
        I have done a payment of my hdfc cc today of amount 1996 with ref no - QICI[protected] but status i still pending.. Please confirm wheather it has been credited to credit card account or not and i have attched the screen shot of the same amount.
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          S
          Sk latif
          Mar 11, 2019
          Resolved
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          Resolved

          Address: Kolkata, West Bengal, 721446
          Website: Www.licindia.in

          Dea sir
          I am sk latif from kolkata.. I have face error during my lic premium payment on 11.04.19..3pm.. Through bill desk on the official site if lic india.. It was deduct from my account.. But premium not received. It showing error.. My reference id is. [protected] for lic premium of rs 9190 and [protected] for fees for railway recrument board exam... How can i refund my money..
          Mar 12, 2019
          Complaint marked as Resolved 
          They mail me regarding this issue and solved this..
          BillDesk customer support has been notified about the posted complaint.
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            S
            sapssnkkd
            from Bengaluru, Karnataka
            Mar 9, 2019
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            Address: PH.9964932108, Kukkuwada AT & Post, Davanagere TQ & Dist, 577004

            Dear sir

            We have made epfo payment in unified porta of epfol at 12.00pm yestarday (08/03/2019) using billdesk as a payment option. But even today the payment has not been credited to the epfo.
            Epfo trrn no. Is[protected]

            In our bank transaction is debited but the epf account is still showing pending
            The details shown by our banker is as follows;
            The transaction with reference id is approved and processed successfully.
            Reference id: [5157479]
            Epf/esi/bescom/lic-bd (Billdesk/corporate) otc no:q / cn[protected] / qcr[protected]

            Plz do the needful at the earliest
            BillDesk customer support has been notified about the posted complaint.
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              R
              RajeshP07
              Mar 8, 2019
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              Today (8th march 2019 at 6:50 pm) i made a payment for my nptel online examination via billdesk. Amount has been debited from my bank account but not paid to nptel. So please refund my money. Here is the transaction number: #[protected]
              As there is only few days left to register for the exam, please refund my money as soon as possible. Thank you
              BillDesk customer support has been notified about the posted complaint.
              I made transaction 1500rs for AIIMS MBBS 2019 form and transaction is successful but in website don't show and showing add payment .please solve my issue and change website or refund my amount.
              by UPI transaction 1500

              my AIIMS Reg. id = u[protected]
              UPI transaction id[protected]
              Yesterday 7th march on 10:31pm i make a online payment by using my debit card regarding to pay the telangana SBTET DIPLOMA EXAM FEE WHILE THIS TRANSCATION AMOUNT IS DEDUCTED IN MY ACCOUNT BUT IT SEES ME FEE NOT PAID, TRANSCATION IS FAILED BUT AMOUNT 550RS/- IS DEDUCTED
              I tried paying the fees for the examination online through upi method for my friend. The amount for the same being 1000/- got debited from my account. However, nptel shows the payment to be still pending. So i tried another payment which was successful. i would like to know by when the refund would be generated and by when will it be reflected in my bank account. Requesting for the same at the earliest.
              Amount has debited through QR code but payment has failed pls refund my account back I'm clg student
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                D
                Dhvani Gandhi
                Mar 7, 2019
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                Address: 400077

                I ordered my groceries yesterday on 6th march 2019, from dmart ready and when the order delivery came they said they have not received any amount but i have been already charged Rs. 1072/- from my bank account through paytm wallet
                I want a refund
                PAYTM txn#[protected]
                Transaction id :- [protected]
                Kindly refund my amount as i could not even receive my order of groceries.
                BillDesk customer support has been notified about the posted complaint.
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                  P
                  pankajapatel
                  from Delhi, Delhi
                  Mar 5, 2019
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                  I had processed payment rupees 8798.62 from my icici netbanking account dated today towards payment of my lic policy number[protected].

                  The amount 8798.62 has been debited from my account but transaction status showing fatal error.
                  Please help out for me resolve the issue. The transaction details has been shown below

                  Transaction date: 05 march 2019
                  Ref. No - bil*[protected]
                  Transaction amount: 8798.62

                  The error received is this:
                  https://www.billdesk.com/pgidsk/pgijsp/error1.jsp

                  Reason: sorry. We were unable to process your transaction. We apologies for the inconvenience and request you to try again later.
                  The page has been now got fridge and not showing any further message now

                  Please support to get the issue resolved soonest and either forward the payment to lic and receipt of payment or refund the same earliest.

                  Please refer the second message in screen shot of mobile that i have received from the icici bank against the debit of the premium amount 8798.62 from my icici bank account.
                  BillDesk customer support has been notified about the posted complaint.
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                    R
                    Rohit prasad singh
                    from Gurgaon, Haryana
                    Mar 3, 2019
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                    Hello bill desk team,

                    I want to raise a concern regarding the amount of rs 34983.56 paid via bill desk on 2nd mar'19 at 16:41 pm to clear rbl bank credit card bill.

                    Though the amount is debited from icici bank saving account but transaction showing an error and it was not credited to rbl bank credit card.

                    Could you please check about this as it is already confirmed from icici bank and they told me that transaction is succesful at their end

                    On the other hand, i am also in touch with rbl bank to check the same.

                    Kindly take the issue on priority and do the needful.

                    Regards,
                    Rohit prasad singh
                    [protected]

                    Note : in case you need to clarify anything, kindly contact me on the above mentioned mobile number.
                    BillDesk customer support has been notified about the posted complaint.
                    I have paid the bill for amount Rs. 1280 for Conn. No:[protected] on Feb 03, 2019 using Google Pay(Tez). Money got deducted but the payment is still not reflected in MSEDC account.

                    Please check the attached screenshots and do the needful.

                    Thanks,
                    Prashant.
                    I paid hsbc credit card bill using bill desk. amount is debited from my account but not credited to hsbc card. Its been past 3 working days still issue is not fixed. Transaction id is P162725****726
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                      J
                      Jagananthan Ramaswamy
                      from Chennai, Tamil Nadu
                      Mar 3, 2019
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                      Address: vandalur, Chennai, Tamil Nadu, 600048

                      I paid hdfc credit card payment 1.38 pm on 3/3/19. I paid and received sms :

                      [1:38 pm, 3/3/2019] jagannathan: your a/c xxxxxxxxxx{protected}is debited by rs. {protected}for billdesk-pinb[protected]/hdfccard/thru net banking - ref: [protected]- 03/03/2019 13:01- indian bank.

                      But receipt is not generated as well as bank also not sending any message.

                      My due date on 8th march. Where shall i contact?
                      BillDesk customer support has been notified about the posted complaint.
                      Dear Customer,

                      Let us look in to it for you. Please share your credit card number. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No.TTU[protected] in the subject of your mail so it'll help us track your e-mail.


                      -Anay
                      HDFC Bank Customer Assistance
                      I am payment the aiims fees throught billdesk by bhim upi ..rs 1500 debited from my acccount but but not submit to aiims
                      trascation id is[protected]
                      my mobile no [protected]@upi
                      Kana Ram Galwa's reply, Feb 24, 2019
                      solve issue early .. my slot of exam center will be full
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                        Y
                        Yash dhawan1994
                        Feb 28, 2019
                        Resolved
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                        Resolved

                        I paid approx 88300 rs for bookmyforex card
                        While doing the payment the internet caused trouble and amount got deducted from the account but it didn’t reach bookmyforex
                        I am an international student and i am in need of money as i have to pay rent
                        And there is no way of contacting them on call from here
                        How should i proceed further
                        I have mailed them
                        How to contact ?
                        Its urgent
                        Feb 28, 2019
                        Complaint marked as Resolved 
                        Its good
                        BillDesk customer support has been notified about the posted complaint.
                        Mar 01, 2019
                        Updated by Yash dhawan1994
                        I got mail of payment confirmation still waiting for bookmyforex
                        I tried to make recharge on my jio number through upi payments through bhim sbi pay app money 349 rs is debited but recharge is not done
                        Customer reference no.[protected]
                        Debited vpa [protected]@sbi
                        Debited acc. XXXXXX4401
                        Credited to reliancejioinfocomm.[protected]@hdfcbank
                        I have made a credit card payment and still I did not see any credit to my card yet..it's been a week. I have already sent an email to bill desk but no reply so far..no customer care number..

                        Please check and do the needful
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                          A
                          ambakumar
                          from Bengaluru, Karnataka
                          Feb 28, 2019
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                          Address: 186/8 sirurpark road seshadrpuram, Bangalore, Karnataka, 560020

                          Dear madam/sir

                          I request to you please cancel the my bescom ecs payment

                          Sub: bill desk ecs payment service cancel letter

                          Below details

                          Rr number :c2l6970

                          Location code :1110102

                          Meter readnig date:15

                          Bank account no:9849

                          Bank : bank of baroda

                          Branck : rajajinagar

                          Micr[protected]

                          My payment paying online. Please camcel the ecs gateway, i request to billdesk stop ecs service

                          28/2/2019
                          Bengaluru

                          Thanks
                          BillDesk customer support has been notified about the posted complaint.
                          Unsuccessful transaction of jio recharge #[protected] done at 04: 21 PM ist. Money was deducted from my paytm no but recharge was not successful. Please look forward to it order I'd is PPT[protected], paytm wallet transaction id is [protected]. The recharge was done of 99 rs. for jio phone. Plz look forward to it.
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                            K
                            kaumin purohit
                            from Vadodara, Gujarat
                            Feb 25, 2019
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                            I had the paid the payment through google pay, at the time money already deducted from my bank account but not received by mgvcl. Many time i had complaint against bharat bill pay regarding refund but still refund not received.
                            Complaint Details are below:
                            Complaint Id: - BD[protected]
                            ComplaintID: BD[protected]
                            Type Of Complaint: Transaction Assigned IndiaIdeas.com Ltd
                            Description: Amount deducted from bank account but Biller account not credited. Bill payment faild. Still refund
                            amount not credited in my bank account.
                            ComplaintReason Amount deducted, biller account not credited & transaction ID not received
                            ComplaintDate[protected]:06:04
                            BillDesk customer support has been notified about the posted complaint.
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                              C
                              ch ashok kumar
                              from Hyderabad, Telangana
                              Feb 23, 2019
                              Resolved
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                              Resolved

                              Paid my bill amount through upi and its ref no[protected] and
                              Billdesk ref id phd[protected] dated 22/2/2019
                              And bank transaction no hdf270e30e3c42b4661
                              My upi id [protected][protected]@paytm
                              Merchant name :maha online
                              Bill amount rs 3966
                              The amount debited through my sbi saving account (Xxxxxxxxxx6564)

                              So ple rectify my issue as early as possible

                              Am also contacted with merchant but they have no sufficient information about this transaction

                              Thanking you

                              Ch ashok guptha
                              Mobile [protected]
                              Email [protected]@gmail.com
                              Hyderabad
                              May 10, 2019
                              Complaint marked as Resolved 
                              Rapid response which was expected that we got with in 12 hours
                              BillDesk customer support has been notified about the posted complaint.
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                                C
                                Chyl_dj
                                from Abhaneri, Rajasthan
                                Feb 22, 2019
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                                Sir/ madam,
                                I have done the payment for aiims entrance examination 2019 on 22.02.2018 via upi through the bill desk portal. Immediately my amount 1500 got debited from my account. But in my application form it showed payment unsucessful due to some reason and the payment status still shows pending. So i would be glad if you would kindly consider my case as soon as possible. My registration id is u[protected]
                                And ruc is 8176657.
                                My upi transaction id is[protected].
                                BillDesk customer support has been notified about the posted complaint.
                                I paid my electricity bill thru netbanking.amount has been deducted but trnsction is failed.pls check.
                                Name Arjun kumar
                                Account number [protected]
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                                  M
                                  MechEngg
                                  from Mumbai, Maharashtra
                                  Feb 22, 2019
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                                  Address: Mumbai City, Maharashtra, 400078

                                  I was paying the insurance renewal payment through paytm for my bharti axa life insurance. The paytm order id is ppt[protected]. Attached is the screenshot for the same.
                                  However the amount of rs. 19776/- has been deducted but its not credited to my insurance account. Attached is the screenshot of the same.
                                  Request you to refund the respective amount as soon as possible.
                                  Thanks in advance!
                                  BillDesk customer support has been notified about the posted complaint.
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                                    S
                                    satvik bisht
                                    from Chennai, Tamil Nadu
                                    Feb 21, 2019
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                                    I tried paying the fees for the examination online through netbanking method. The amount for the same being 1517/- got debited from my account. However, nptel shows the payment to be still pending. So i tried another payment which was successful. i would like to know by when the refund would be generated and by when will it be reflected in my bank account. Requesting for the same at the earliest.
                                    BillDesk customer support has been notified about the posted complaint.
                                    Dear
                                    Sir I have online pay in EPFO PAYMENT IN 14/2/2019.The payment amount is 170595/- MY bank of baroda a/c has been debit the amount but the EPFO A/C HAVE BEEN waiting from bank payment response & not credit this amount .
                                    my transaction id S61902263
                                    My transactin Description:EBANK:[protected]/0121402190022694001902008909 I/E
                                    PL.help me
                                    DEAR SIR/MAM
                                    I have done a payment for Undergraduate MBBS course AIIMS through billdkstatebankcolle of amount Rs. 1217.70
                                    on 22 feb 2019
                                    amount has been deducted from my hdfc account but payment is not done
                                    please refund my amount as soon as possible
                                    Thank you
                                    I was pay 1500 rupees through pgi bill desk upi for Aiims application form than money was deducted but not successful payment.so please refund my money.my upi [protected]@kotak
                                    I have paid NPTEL fee through phonepay using i qr code, amount deducted from my account but, I got payment failed e-mail, when will I get refund.
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                                      B
                                      bhamidipati subbarao
                                      from Manuguru, Telangana
                                      Feb 16, 2019
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                                      I have been repaying my credit card bills from bill desk for quite a number of years.
                                      On 4th feb i have repaid an amount of rs10000 towards corpiratiin bank credit card bearing 0816 as last digits inadvertently from your lic credit card repayment site.
                                      The transaction number is piob[protected].
                                      The bank authorities have informed that they didn't get automatic credit for the amount.
                                      They have deducted my sb account for the amount.

                                      I request your goodself to look into the issue and see that the amount is credited to my sb account at the earliest.

                                      Regards,
                                      Subbarao
                                      [protected]
                                      BillDesk customer support has been notified about the posted complaint.
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                                        N
                                        Nirmal1488
                                        from Patiala, Punjab
                                        Feb 16, 2019
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                                        Address: Rupnagar, Punjab, 140001

                                        I had made a net banking transaction of rupees 1870/-. But transaction got failed and on the billdesk page i got an error with message ("please try later"). But amount got deducted from my vijaya bank account. Later, i checked with bank, they said transaction is successful, please check with merchant.

                                        Below are the details of this transaction. I request you to refund the amount of rupees 1870/- deducted from my bank account.

                                        1. Transaction id : 23948168
                                        2. Transaction ref id: 26174884
                                        3. Transaction type : shopping mall payment
                                        4. Date and approximate time of transaction: 15/02/2019 09:46:19 am ist
                                        5. Bank name : vijaya bank
                                        6. Payment gateway : billdesk
                                        7. Amount in rs. : 1870/-
                                        BillDesk customer support has been notified about the posted complaint.
                                        I had don my payment. Please check payment status transaction Id PNB[protected], date 25-jan-19, kindly do the need full.
                                        Pspcl bill payment sum of rs. 3450.
                                        with ref. No. ppnb/[protected]/[protected]

                                        through billdesk not received by pspcl.

                                        Kindly do the needful as soon as possible.
                                        I shall be very thankful to you
                                        Regards: Pardeep Manocha
                                        My transaction reference no.[protected]
                                        Date 11 february 2019 time 15:34
                                        Jio recharge not completed on user number.
                                        So You are refund my rupees
                                        Online payment to jio mobile recharge amount deducted by my bank account but recharge pending
                                        ref no. Bil*onl*[protected]*.
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