Claimed

BillDesk Complaints & Reviews

www.billdesk.com

1

Updated: Nov 7, 2025

Complaints 5422

Resolved

656

Unresolved

4766

So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

BillDesk

BillDesk reviews & complaints page 158

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi team,

This is regarding my last transaction towards dominos pizza online, day before yesterday 28th feb 2019, afternoon at 02:46 pm, i tried to place my order while choosing payment method as paytm.
After i gave my paytm otp then order got failed, and the amount of rs 433 got deducted from paytm wallet and did not get any order confirmation email. As expected, when i called dominos found that the order didnot get placed.
Could you please check the transaction named of billdeskfood1 order #ppt[protected] ;paytm wallet txn id : [protected]

Kindly help me get back my money/credited to my paytm wallet.

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I tried to pay the Dominos order through paytm. The money was deducted from the paytm account but after that the request timed out. I was asked to retry and made a new transaction. Later on, I realized that money for previous transaction was also deducted from the paytm account.

I reached out to paytm and they say that money has been successfully sent to billdesk. Can you please look at my request and revert the money.

paytm order = PPT[protected]

I tried calling your phone number but no one is picking the phone.

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 506011

On 29.01.2019 I have made a transaction of rs 1012.51 to pay my National Pension trust contribution through eNPS portal. The money was deducted from my bank account but the billdesk failed to transfer the amount to eNPS India.

Can you kindly take necessary action to transfer my money to eNPS or refund back to my account details bellow:

Transaction reference number: check attachment got from ICICI bank
Merchant reference number: National pensions trust

I have attached the payment reference screen shots and also the deduction from bank.

Kindly do the needful and make the payment as soon as possible...

Thanks and Regards,
Venu Kodam

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Transaction status
Failure
Sorry your payment has been received with a failure status please quote our transaction reference number for any queries relating to this request.
Transaction reference number
Pctr[protected]
Transaction date and time
[protected]:27:19
Email address
[protected]@yahoo.com
Mobile number
[protected]
Payment amount (Rs.)
15860.00
Pay from
Boi atm-cum-debit card

Please solve this issue

BillDesk customer support has been notified about the posted complaint.

View replies

A

ahtesham sherkhan

from Dhamtari, Chhattisgarh

Feb 1, 2019

I have made a payment to HDFC Credit Card, my money was also cut from my SBI account but it is not showing my Hdfc stem account, please do please help

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Nagpur, Maharashtra, 440010

I tried to recharge my jio number twice using google pay but its not successful . the amount is debited from my account.

1st recharge date :[protected]
amount: 349 rs
to: reliancejioinfocomm.[protected]@hdfcbank
from: [protected]@oksbi
upi transaction id:[protected]
google transaction id: CICAgKCS-qCRFg

2nd recharge: date[protected]
amount: 349 rs
to: reliancejioinfocomm.[protected]@hdfcbank
from: [protected]@oksbi
upi transaction id:[protected]
google transaction id: CICAgKCSprKSfA

please refund my amount . please note i had two recharge failures .
i m providing the screenshots of both the recharges below.

srushti pikalmunde
[protected]@gmail.com

BillDesk customer support has been notified about the posted complaint.

View replies

T

THAKKAR Prince

Mar 21, 2019

Money is cut ruppes 349 but rechargeable no success

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 411057

On 21st jan 2019, i made the payment of rs 27020 for making payment for mseb bill.
The amount was debited from my account but was not credited to mseb.

I'm attaching the transaction details picture of confirmation of money received by bill desk.

My transaction details are:
Amount : 27020
From: chawla. [protected]@okhdfcbank
Upi transaction id:[protected]

BillDesk customer support has been notified about the posted complaint.

Feb 28, 2019

Updated by chawlashakti its already been one month but there is no action. can someone help me with this.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560100

I have recharged my jio phone number:[protected], on 25th jan 2019 morning using billdesk for rs. 399 using net banking of south indian bank.
(Billdesk-shp - psib[protected][protected] the amount was detected from south indian bank on same day. But my jio connection is disconnected due to nonpayment. Please refund the amount.
Kindly convey your answer to the email id: [protected]@gmail.com

BillDesk customer support has been notified about the posted complaint.

View replies

A

Abi_Mohan

from Saundatti, Karnataka

Jan 29, 2019

I ordered dominos pizza through paytm. Amount was deducted from paytm account, but it was not directed to dominos and pizza was not ordered.I have attached the screenshot for further details. Do immediate actions and help to resolve it.

G

Girwar Churendra

from Mundi, Madhya Pradesh

Jan 29, 2019

Sir my payment is approved to dilar, so my payment refund to my account sir transaction id[protected] date 26.01.2019 time 9.28.58, so plzz sir my payment refund to my account sir

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

I k ravindra kumar regularly paid via axis internet banking to lic of india [billdesk]. On 25/01/2019 paid rs 7428.10 for lic premium invoice from axis saving account payment is successful but in lic of india payment is not updated. My transaction reference puti[protected]. Please resolve it otherwise paid amount back to my axis bank account. Please advice me.

BillDesk customer support has been notified about the posted complaint.

View replies

Axis Bank Customer Care

from Pune, Maharashtra

Jan 28, 2019

Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://bit.ly/2Na7gH8 Regards, Team Axis Bank.

G

Girwar Churendra

from Mundi, Madhya Pradesh

Jan 29, 2019

Sir my payment is approved to dilar and I have to pay the full amount, so my payment is approved, and my recharge is not successful so my payment refund to my account sir transaction id[protected], date - 25.01.2019, time-21.36.38

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal, 700079

On 25th january 2019 i have made a transaction of rs 24020 to pay the lic annual premium. The money was deducted from my bank account but the billdesk failed to transfer the amount to lic india.

Can you kindly take necessary action to transfer my money to lic? Details below:

Transaction reference number: [protected]

Merchant reference number: pici[protected]

Lic policy number:[protected]

Kindly do the needful and make the payment as soon as possible.

I have written mail to billdesk team twice but no action has been taken yet.

Kindly mail me at [protected]@outlook.com

BillDesk customer support has been notified about the posted complaint.

Jan 27, 2019

Updated by Saikat432848 Dear Billdesk team,

Can you please provide an update on this issue? When the amount will be transferred to LIC?

Thanks,
Saikat
[protected]@outlook.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal, 700079

On 25.01.2019 i have made a transaction of rs 24, 020.00 to pay my lic annual premium. The money was deducted from my bank account but the billdesk failed to transfer the amount to lic india.
Can you kindly take necessary action to transfer my money to lic? Details below:
Transaction reference number: [protected]
Merchant reference number: pici[protected]
Lic policy number:[protected]
I have attached the payment failed screen shots and also the deduction from bank.
Kindly do the needful and make the payment as soon as possible.

BillDesk customer support has been notified about the posted complaint.

Jan 27, 2019

Updated by Saikat432848 Dear Team,

Any update on this request? This is pending since long.

Thanks,
Saikat
[protected]@outlook.com

View replies

A

Altafmulla782

from Aurangabad, Maharashtra

Jan 29, 2019

I did the recharge from my jio app through bhim amount is deducted but rechage not done
Transaction ID[protected]
On 29 January 2019 at 00:09:08

Please help me to get the refund...

T

TusharDeogharkar

from Bengaluru, Karnataka

Jan 29, 2019

I paid Rs160 via Google pay and MSEDC didn't recive it
complaint id BD[protected]

TRANSACATION ID BD01H5039900

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 641008

Billdesk — payment declined but deducted from bank account m. Rathi priya on jan 24.2019
Payment amount: 9000 rs
Payment date:24th jan 2018
Payment through: syndicate bank

Transaction date and time
[protected]:59:30.0
Transaction id
Psyd[protected]

Payment transaction declined from billdesk but payment is deducted from the bank.

Please provide the status of refund so that i can apply for the repay.

You can contact me at [protected]@gmail.com

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

On 24th January 2019 at 7:46AM I used my Google pay account to make a transaction for recharging my jio sim.It shows payment successful. Bt recharge wasn't done.Also the amount was deducted from my bank account.The transaction details and the screenshot of the transaction is provided below.
I am hoping for a refund.Please do accept the request.
Google Transaction ID: CICAgKCSpev7YA
UPI Transaction ID:[protected]

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Shahdol, Madhya Pradesh, 484001

I made a transaction from Smartbijlee app towards my Electricity Bill through BillDesk and the transaction failed due to no response from bank side.But the bank shows that the money has been transferred.Please complete the transaction or Refund the money to my account.

PSBI[protected]IGAFFZEXH7 is the Refrence id from bank.
BANK NAME-SBI
Transaction Date- 22 Jan 2019.

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have done the payment for recharging my Jio phone number through Google Pay UPI. Rs. 448 money got deducted but recharge was not done.
Could you please look into the issue and refund my money.

Details below:

Payment done on : 22nd January 2019 02:32 pm
From: KUMAR SHUBHAM
(kumarshubham0057.[protected]@oksbi)
To : reliancejioinfocomm.[protected]@hdfc

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kamrup, Assam, 781020

I have done the payment for recharging my Jio phone number through Google Pay UPI. Rs. 349 money got deducted but recharge was not done.
Could you please look into the issue and refund my money.

Details below:

Payment done on : 21st January 2019 21:12 pm

From: RONY CHAKRABORTY ([protected]@okicici)
Issuer Bank: Punjab National Bank

To: RELIANCE JIO INFOCOMM LIMITED (reliancejioinfocomm.[protected]@hdfcbank)

BillDesk customer support has been notified about the posted complaint.

View replies

R

Rama Chandran777

from Adur, Kerala

Jan 22, 2019

I tried to make transaction using Paytm postpaid in dominos website but while making payment it wrongly made to billdeskfood1 on[protected]:20:11 p.m. PPT[protected] . It showed me Ur order is not succeeded. But amount detected. So Plz refund it Or tell me what I should do to receive the detected amount.or it may lead to some other consequences.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 700039

My payment to kmc for property tax with assessee no[protected] was debited through bill desk with transaction id[protected]. But i did not get receipt and website still shows that pending bill. I paid through icici bank net banking on 21 january 2019. Time 21:17. Please see to it that i get my money back. Or the payment is completed for the property tax

BillDesk customer support has been notified about the posted complaint.

View replies

A

archana acchu

from Raichur, Karnataka

Jan 22, 2019

Actually I was ordering from dominos but order has failed & the amount has been deducted from my paytm balance please do resolve the problem

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Thane, Maharashtra, 400601

Hello,
I have done transaction with transaction id inb/[protected]/inst of banking personel s. My account has been debited by 816 rupees but the transaction has been failed. Requesting you to credit my amount as soon as possible.
The transaction was regarding exam form filling of mah cet exam. For the first time transaction has been failed while my accunt debited by 816 rupees amount.
Please transfer amont debited.

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560062

Hi team,

I made payment to order domino's through paytm. Money deducted from wallet but order couldn't placed. I contacted to paytm for refund but paytm asked to contact billdesk.
Please refer the below details and refund the money:
Order id : ppt[protected]
Amount: ₹322
Date of order: 16 jan 2019

Please contact [protected] if more details required.

Nov 10, 2019

Complaint marked as Resolved

I received the refund after a week.

BillDesk customer support has been notified about the posted complaint.

View replies

S

sudhi1982

from Thiruvananthapuram, Kerala

Jan 21, 2019

On 13th jan 2019, i did RBL credit card payment Amt Rs.3, 800/- in HDFC netbanking through Bill desk, the amt was debited from my account. But yet that amt was not credited in credit card payment.so I kindly request you to do the needful as soon as possible..

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana, 122002

Hi

I was made the online payment of dominos merchant website on 16th january 2019 night through the paytm wallet. Payment was debited from paytm wallet & after that dominos merchant site payment failed again i made order with cod. I talked to paytm customer care. They told me this is not possible at our end. Talk to merchant. Already talked to merchant, he will deny. Said your order was cod. Where is my money??

Please look into this issue. I shared screenshot with this mail.

Regards
Anshuman
+91-[protected]

BillDesk customer support has been notified about the posted complaint.

View replies

N

NazirHasan

from Noida, Uttar Pradesh

Jan 21, 2019

I have ordered two Domino pizza and pay the amount of Rs. 208 through my paytm wallet .The payment is successful but order not confirmed
No any refund in my wallet till now.PLZ REFUND MY RUPEES TO THE RESPECTIVE ACCOUNT SHORTLY

Order No. PPT[protected]

T

Tarunav Acharya

from Kolkata, West Bengal

Jan 22, 2019

My order was failed while I was trying to order on Domino's but an amount of INR 208 was deducted from my paytm account.

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Hello

I have made a transection through my paytm wallet to kfc but the order was failed, i talked to paytm customer care but they said order was successful. They asked me to contact billdesk for resolution.

I have already mailed the issue to [protected]@billdesk.com but got no response.

Payment details are

Date : 16.01.2019
Time: 9.19 pm
Amount: rs.639

Regards
Pankaj chavan
[protected]

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines