BillDesk Complaints & Reviews

I have made a payment for LIC policy of Amt 1572/-. Amt deducted from my account but LIC has not received. I checked with bank they say money has been deducted from account and held by bill desk A/c No.[protected]. The transation was made on 28 Dec 2018. The next day LIC showed late fee and I again paid the policy including late fee. Please check

Dear team,

Transaction has taken place which i have not done through billdesk, however amount has been deducted from hdfc account.

Following is the details of the transaction dedcuted from hdfc for total amount of 4300 rs.:
Phdf[protected]-billdkstatebankcolle [protected] 04 jan 2019
Phdf[protected]-billdkstatebankcolle [protected] 04 jan 2019
Phdf[protected]-billdkstatebankcolle [protected]...

I initiated transaction with rs.1800 of kendriya vidyalaya fee of my brother yash markad (Student unique id no. [protected]) yesterday.

At 1/5/2019 9:40:58 pm

And completed payment using icici internet banking and after complete billdesk screen showing some error. And not completed status in union kvfee page.

Please look at this and response urgently.

I had booked an indigo airticket from its website and i used paytm to make the payment. Amount was deducted from my paytm wallet but indigo shows payment not received. Its been 8 days since the incident and no refund has been issued. My ticket pnr is wb1wkl
Wallet transaction id is -[protected]
Order id is - ppt[protected]
I'm also attaching the details of transaction and the payment failure email from indigo.

Indigo has not received any payment from paytm upon confirmation. I request you to kindly help me in regard of this issue.

I tried to pay my electricity bill through upi and on vpa entering page instead of entering vpa i chose scan to pay. after payment i waited on the page for some time (approx 5-7 mins)and there was no change in the page. I then thought to enter my vpa and maybe it will detect it but even after that ther was no change. After some time i closed the page. The UPI reference number is '[protected]'.
The electric company is mahavitaran and my bank is icici.
My statement screenshot and the message i recieved have been attached.
Please Help

We placed an order from Domino's and paid INR 581 using Paytm which was our billed amount. We weren't signed up on the website. The payment was successful but we did not receive even an order tracking ID. We inquired at the closest Domino's outlet if they had received an order from my no. +91 [protected], but they said they hadn't received an order. The screenshot of the paytm payment is attached. We'd like a refund for this ASAP.

I have done the payment transfer to Bharti Axa Life Insurance Company via UPI payment gateway on the website of Bharti-axalife.com after clicking on make payment the website directed me to BIlldesk Juntion where I just scanned the QR code of Bharti Axa Life and payment was deducted immediately.

I also received a message on my phone pe app with the transaction ID No as PIC[protected] FROM bILLDESK Jn for Rs 26467/-dated 31Dec 2018. Phone Pe also issued the transaction ID as P1812311106178055004811 which was transferred to UPI address [protected]@ICICI

Till now the amount is not received by my BIller --Bharti Axa Life Insurance Co. Request you to kindly look into the matter and get the complete amount of Rs 26467/-refunded to my SBI account no[protected] via UPI gateway.

I am reachable for any quarry on mob no [protected]

Regards
Mohammad Aslam
Gulbarga

[protected]
We have do validity till 31 dec 2018, we paid charges 15340/- for 1 day detention till
1st jan 2018. (Date:monday, december 31, 2018 5:09 pm)
Amount deducted from our bank via bill desk and in the meantime
They fail to support us with deposit slip. Now how i can get my ext e delivery order
As we made payment but before generating billdesk code connectivity disrupted
Pl provided us said code urgently as iur cargo under heavy detention

I made payment using google pay through billdesk to tatasky for payment of 385. I made upi payment and then it showed the payement is not done and if the meney is deducted, mony will be put back in theree to four days.
I again made the payment using google pay through bill desk, again it showed same message.
Now i checked the transactions were being processed and both transactions were done and there was no cancellation button to cancel the transactions

Hi bill desk team,

I tried to book a bus ticket from redbus website on 20th dec, 2018 from my paytm wallet.
My paytm wallet debited for amount rs. 2, 552/-, but booking failed @ payment gateway-billdesk.
I contacted the red bus, they said money did not reach their end.
They provided below payment gateway reference id :20181220111212800110168065749608514.
Also, i provide you the order id from paytm :ppt[protected].
Wallet trxn id: [protected]
Kindly check and refund my amount back. Hoping a quick response.

I have made property tax payment nmc nagpur official site through bill desk the transaction is done from my online banking idbi account amounting to rs. 3611.67 at 14:30 hrs on dated 30/12/2018, but payment from bill desk to nmc was not completed for half an hour. Please help completing the payment. My property tax index no. 14011565a101. Today i was logging the nmc property tax website, but the said amount is not credited.

It is requested to kindly send the receipt or refund the said amount at the earliest.

Kindly do the needful at the earliest.

I sent 2 messages to bill desk's support regarding my bescom bill shown as
Paid on billdesk but bescom shows it to be unpaid. The txn id as per bill desk is vbptxn[protected]. I had to pay again today to avoid disconnection tomorrow.
This is highly irresponsible of billdesk to not respond on such an imortant matter.

From: muralidhar srinivasan
Date: sat, dec 29, 2018 at 3:10 pm
Subject: re: urgent disconnection notice from bescom
To:,

I would have expected an immediate response. When something is marked as urgent with threat of disconnection, from electricity company. Your site shows paid but bescom site shows not paid. Would someone have the courtesy to look into this matter and respond.

Mini muralidhar

On 29-dec-2018 7:22 am, "muralidhar srinivasan" wrote:
Hi,
As per the bill desk site my bescom consumer id [protected] is shown as paid vide txn id vbptxn[protected], whereas i have received a disconnection notice from bescom and if i check their site the amount as of current date is shown as unpaid as per the attached screen shot. Can you check and revert immediately

Bescom bescom [protected] 1542.00 1542.00 08/12/18 vbptxn[protected] paid

Kind regards,

Muralidhar

I ordered food from dominos. It shows on my paytm that a payment of rs.320 with order id ppt[protected] has been made to billdeskfood1. Rs. 320 has been deducted from paytm on 30th december, 2018. But the order didn't arrive. Below is a screenshot of the payment done from paytm along with the order id. There was no confirmation or receipt of the order being delivered. I want the cash back to my paytm account.

Hello
Sir,
I wanted to made a payment for my order though my paytm wallet to dominos but at the end it takes me to billdeskfood1 page and the payment showed in my paytm wallet was successful but nothing gets like sms or any confirmation from dominos. I’m so disappointed i want to get refund. And please takes the proper steps as soon as possible.in this complaint form i attached a screenshot of the successful payment.

Merchant : billdesk food1
Service provider : dominos
Order date : 30th december
Amount paid inr 234
Billdeskfood1 orderid : ppt[protected]
Paytm wallet txn id : [protected]
Customer care : non responsive

Please take action against the unethical, unprofessional and the fraudulent behavior.
Money should be returned and additional penalties to be charges as well

Attaching the screenshot for the transaction as well

I recharged prepaid meter with 1500 rupees money has been debited but there is no voucher code when i click on the link provided what to do? I need a refund for it. I called complaint customer care number no one received it. I even mailed it but there was no message back. My prepaid meter hasn’t been recharged due to the unavailability of voucher code but the money has been debited from my bank account...

Hello team,

I paid my citibank credit card bill through bill desk portal but the amount got debited from my bank account and the status of the transaction is showing as pending.

Could you please check and address. What i mean by pending, is this amount will credit to respective account or else it will refund to my account.

Regards,
Varma..

I done two transactions with google pay for jio recharge with reference no[protected] and[protected].. Amount is debited each of them349 rupees but recharge is not successful... I am waiting 3days but amount is not reambrsed... Recharge is done on 25th dec2018 and 26dec2018... I contacted to the google pay customer care but they are advised to contact help desk... So i raised the complaint in bill desk.. Pls resolve my problem... Thanking you

I made a transaction from my account to pay my premium to LIC on 24.12.2018.

1. The payment gateway site shown an error message stating that payment is
unsuccessful.

2. The money (specified below) got deducted from my ICICI account.

3. I did not receive any confirmation of successful payment from LIC (the
merchant/payee here).

*Details of the transaction is as below*:

Transaction Amount : Rs.24, 517.50
Transaction Date :December 24, 2018

Bill Reference Information :PICI[protected]

Please check and help me out as no refund has been initiated to my account
till date and ICICI is saying as it's completed at their end so they are not responsible for it and I need to get a confirmation of non payment for this transaction for LIC end.

Kindly help me out as the money is too high else I wi be going to make it to consumer forum.

I recharged my jio number [protected] through jio app, mode of payment upi google pay on 26th of november 2018. Although the amount of rs 349 was deducted from my bank account, but the recharged has not been done neither the amount was refunded.

Kindly refund or solve the issue asap. I am attaching transaction screenshot with this mail. Hope to hear from you soon.