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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 158

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A
Ansari ansary
from Tiruchengode, Tamil Nadu
Jan 14, 2019
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Address: 605602

Sir. I recharge my jio number [protected] in my jio app through upi payment in billdesk. [protected]@icici take the money in my upi app 13/01/2019 time 1:18am. But not done by recharge also amount will be deducted in my account. Then upi status is payment successful. So please refund my debited 349 amount in my upi id: [protected]@okicici (Upi transection i'd[protected]. Thanking you
BillDesk customer support has been notified about the posted complaint.
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    P
    parshvajshah
    from Bhavnagar, Gujarat
    Jan 13, 2019
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    Address: Bhavnagar, Gujarat, 364001
    Website: www.esic.in

    Dear sir,
    I am writing this letter to raise a complaint about the payment of rs. 18758 dated[protected] was debited to my bank account but to credited to esic.

    The transaction number is epfo pybk[protected] mopsesic and it was generated from yes bank login towards https://www.esic.in/

    I request you to look into the matter and credit my esic liability transaction the sooner you can.
    BillDesk customer support has been notified about the posted complaint.
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      S
      syedsk35
      from Mudigere, Karnataka
      Jan 13, 2019
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      Address: Bangalore, Karnataka, 560032

      I have made the payment of my rbl credit card.. As from rbl app payment mode will be shown to make payment is rbl internet banking and bill disk so i have selected bill disk and from icici internet banking via bill disk i have made the payment of rupees 21, 728.69 on 11 jan 2018 but the payment has shown successful and the amount has been debited from my icici bank account but the payment has not happened to rbl credit card when i spoken to the rbl credit card support they said we have not received the payment
      BillDesk customer support has been notified about the posted complaint.
      Jan 13, 2019
      Updated by syedsk35       Transaction number:[protected]
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        Y
        Yashvant Vidwans
        from Malegaon, Maharashtra
        Jan 12, 2019
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        Address: Kolhapur, Maharashtra, 416008

        I have made an online payment transaction towards kolhapur municipal corporation property tax on 28 dec 2018.
        The amount was rs 125/-
        My first transaction was failed so immediately i tried again & succeeded.

        My icici bank statement shows following details_
        Bil/onl/[protected]/kolhapur m/kmc_pici7046220/ko

        Rs 125/- debited but got a failure notice.
        Hence i tried one more transaction, the details are_
        Bil/onl/[protected]/kolhapur m/kmc_pici7046244/ko
        This one was successful & i got the receipt.

        I am yet to get back my failed transaction amount refund.
        BillDesk customer support has been notified about the posted complaint.
        View replies
        Message received account debited but not record on virtual I'd [protected]@ybl.from kotak mahendra bank.
        Reply
        Dear sir
        I was paid a payment to bajaj fin
        T.N. PCNB[protected].
        T N not successful but payment debited in my bank account
        So plz solve my problem
        Reply
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          R
          ramu1216
          from Bengaluru, Karnataka
          Jan 11, 2019
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          I have paid lic premium on policy:[protected] amount twice through bill desk and lic refunded me rs 5798.60 as part of lic premium on policy:[protected] on jan 2nd 2019. Reason is "due already adjusted".

          I have received refund email from lic on jan 2nd 2019.

          But still i didn't received refund from bill desk. Please let me know the status?

          How many days it will take to refund the money from bill desk?

          Thanks
          BillDesk customer support has been notified about the posted complaint.
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          Payment done for dominos
          But order not received... amount is deducted through bill desk ...were amount will refund or not..were 249 amount has not reflect in my account...
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            U
            UdayKumar73
            from Bengaluru, Karnataka
            Jan 10, 2019
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            The amount of 34000/- was deducted from my savings account but is still not visible in credit card payment even after 3 months. The transaction was done on 31-oct-2018. The transaction status is success but the money is not visible in credit card payment and the total due is just getting carry forward due to this. Please check and refund at earliest. Transaction identification number is pbmd[protected].
            BillDesk customer support has been notified about the posted complaint.
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              S
              Shubhendu Chakrabortty
              from Ranaghat, West Bengal
              Jan 9, 2019
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              I have made a payment on line through billdesk to wbsedcl via phonepay vide transaction id c1901051016415993499302 but billdesk neither made any confirmation to me nor the bill is paid in time & even till now. May i now request you to kindly look into this matter and to ensure me about the status of the transaction in a short while?? Where had the money gone?? Please do the needful and oblige.
              BillDesk customer support has been notified about the posted complaint.
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                M
                ManNukumar1
                from Noida, Uttar Pradesh
                Jan 9, 2019
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                Address: Ghaziabad, Uttar Pradesh, 201014

                I have done a transaction for order through kfc app by paytm to kfc of rs 385 but after payment I found the transaction had done to billdesk food 1 then I confirm my order by calling kfc they said that they didn't receive any order but on paytm my transaction is suceasfully how the payment is done to billdesk food 1 when I pay to KFC
                by my no [protected] on 9th jan 2018

                Txid [protected]
                BillDesk customer support has been notified about the posted complaint.
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                All of bill amount deduct my account but till now reflected cesc server payment due. Till now bill not payment.
                Reply
                This id no bill till now reflected due. Amount debit from my account but not to pay cesc and dont refund my account.
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                  S
                  soumita.g
                  from Kolkata, West Bengal
                  Jan 9, 2019
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                  On 11/12/2018 I've made a bill payment OF BSNL of Rs. 703.00 though the mentioned amount got deducted from my bank account but according to them till date neither the payment has not been received at their end nor the money has been refunded to my account. Kindly look into the matter on urgent basis. Kindly find the attachment of bank statement attached herewith.
                  BillDesk customer support has been notified about the posted complaint.
                  Jan 19, 2019
                  Updated by soumita.g                   No reply from your end as of now. Nothing has been sorted. Money is not yet refunded. Kindly look into the matter on urgent basis.
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                    A
                    Ashish2402
                    from Jaisalmer, Rajasthan
                    Jan 8, 2019
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                    Address: Jaipur, Rajasthan, 302017

                    I ashish jain i have made a payment in my bajaj rbl credit card of r. 21300/- on dt 07/01/2019. But payment is not update in my credit card. Kindly clear me and solve my problem. Every monnth whenever i have made payment the payment was shown on time but this time till time my payment is not update. Kindly resolve my problem

                    Ashish jain
                    [protected]
                    BillDesk customer support has been notified about the posted complaint.
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                      B
                      bsnavas
                      from Mavelikara, Kerala
                      Jan 8, 2019
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                      Address: Chennai, Tamil Nadu
                      Website: www.billdesk.com

                      I made a online transaction from my icici account through billdesk. The transaction reference number is[protected]. The amount is still not credited to my beneficiary account. I have already reached out to [protected]@billdesk.com but still no response. All the customer care numbers given in their site is not reachable as well.

                      Could you please look into this and let me know the status

                      My email id: [protected]@gmail.com
                      Cell: [protected]
                      BillDesk customer support has been notified about the posted complaint.
                      Jan 08, 2019
                      Updated by bsnavas                       Can anyone share the Bill desk contact number for Chennai. The one which is given in their site is not reachable. It goes for a long ring but no one picks the call
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                        R
                        rvishnukk
                        from Port Blair, Andaman and Nicobar Islands
                        Jan 7, 2019
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                        Address: Chennai, Tamil Nadu, 600040
                        Website: billdesk

                        I have made a payment for LIC policy of Amt 1572/-. Amt deducted from my account but LIC has not received. I checked with bank they say money has been deducted from account and held by bill desk A/c No.[protected]. The transation was made on 28 Dec 2018. The next day LIC showed late fee and I again paid the policy including late fee. Please check
                        BillDesk customer support has been notified about the posted complaint.
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                          R
                          Raopankm
                          Jan 6, 2019
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                          bill desk unauthorized transaction related

                          Dear team,

                          Transaction has taken place which i have not done through billdesk, however amount has been deducted from hdfc account.

                          Following is the details of the transaction dedcuted from hdfc for total amount of 4300 rs.:
                          Phdf[protected]-billdkstatebankcolle [protected] 04 jan 2019
                          Phdf[protected]-billdkstatebankcolle [protected] 04 jan 2019
                          Phdf[protected]-billdkstatebankcolle [protected]...
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                          D
                          dhananjay.athare
                          from Mudkhed, Maharashtra
                          Jan 6, 2019
                          Resolved
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                          Resolved

                          Address: 411030
                          Website: epay.unionbankofindia.co.in/kvfee

                          I initiated transaction with rs.1800 of kendriya vidyalaya fee of my brother yash markad (Student unique id no. [protected]) yesterday.

                          At 1/5/2019 9:40:58 pm

                          And completed payment using icici internet banking and after complete billdesk screen showing some error. And not completed status in union kvfee page.

                          Please look at this and response urgently.
                          Mar 19, 2024
                          Complaint marked as Resolved 
                          Money credited back
                          BillDesk customer support has been notified about the posted complaint.
                          Jan 07, 2019
                          Updated by dhananjay.athare                           Hi Billdesk,

                          Not any reply from last two days.?
                          View replies
                          While I was making payment of 41550 throngh net banking on my phone. Amount of Rs 41550 was deducted from my account but was not recieved by Garden City University Bangalore
                          Reply
                          Hi,

                          I was trying to book a ticket from Uttrakhand parivahan nigam website and funds were debited from my account but i couldn't book a ticket
                          Reply
                          I have ordered pizza from dominos online and selected paytm wallet as payment method, money was deducted from wallet but order is not registered at dominos even after 1hr.

                          Called to paytm and dominos but not successful. Amount of 899rs deducted from paytm as billdeskfood1

                          Regards
                          Kishore
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                            S
                            Shubham_14
                            from Surat, Gujarat
                            Jan 5, 2019
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                            I had booked an indigo airticket from its website and i used paytm to make the payment. Amount was deducted from my paytm wallet but indigo shows payment not received. Its been 8 days since the incident and no refund has been issued. My ticket pnr is wb1wkl
                            Wallet transaction id is -[protected]
                            Order id is - ppt[protected]
                            I'm also attaching the details of transaction and the payment failure email from indigo.

                            Indigo has not received any payment from paytm upon confirmation. I request you to kindly help me in regard of this issue.
                            BillDesk customer support has been notified about the posted complaint.
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                              L
                              linmoy929
                              from Pune, Maharashtra
                              Jan 3, 2019
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                              Address: 411057

                              I tried to pay my electricity bill through upi and on vpa entering page instead of entering vpa i chose scan to pay. after payment i waited on the page for some time (approx 5-7 mins)and there was no change in the page. I then thought to enter my vpa and maybe it will detect it but even after that ther was no change. After some time i closed the page. The UPI reference number is '[protected]'.
                              The electric company is mahavitaran and my bank is icici.
                              My statement screenshot and the message i recieved have been attached.
                              Please Help
                              BillDesk customer support has been notified about the posted complaint.
                              View replies
                              Made payment to Domino's via paytm no. [protected] . Amount is debited from paytm wallet but did not get the services. BilldeskFood1 Order Id as shown in paytm account is PPT[protected]. Could you please check why the payment was a success still it did not reach the vendor Domino's.
                              Reply
                              I paid rbl bank card payment through bill desk, the amount was debited from bank account but it is not reflected to RBL bank card .
                              Received msg as debited from my bank account, but not credited to concern credit card account, pls find bellow reference details
                              My Axis Bank Transaction no.INB/[protected]
                              Debited amount Rs.1848.64/-
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                                S
                                Swati Dwibhashyam
                                from Kurduvadi, Maharashtra
                                Dec 31, 2018
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                                Address: Pune, Maharashtra, 411051
                                Website: m.dominos.co.in

                                We placed an order from Domino's and paid INR 581 using Paytm which was our billed amount. We weren't signed up on the website. The payment was successful but we did not receive even an order tracking ID. We inquired at the closest Domino's outlet if they had received an order from my no. +91 [protected], but they said they hadn't received an order. The screenshot of the paytm payment is attached. We'd like a refund for this ASAP.
                                BillDesk customer support has been notified about the posted complaint.
                                View replies
                                I have been struggling about my money. Money deducted from paytm and no order placed with dominos. Please have my money credited back.
                                Reply
                                I booked a ticket from Trivandrum to Alapuzha, however bildesk site collapsed in between and keralartc.com not received the payment. However money gone from my account. I called keralartc.com, then they told to book again. I lost the money again.Is it billdesk or keralartc.com cheating??????????
                                Reply
                                I have paid an electricity bill through google pay and money has been deducted but still payment confirnmation
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                                  M
                                  mohd,aslam
                                  from Chennai, Tamil Nadu
                                  Dec 31, 2018
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                                  Address: Gulbarga, Karnataka, 585102
                                  Website: bharti-axalife.com( BillDesk Junction) payment Gateway

                                  I have done the payment transfer to Bharti Axa Life Insurance Company via UPI payment gateway on the website of Bharti-axalife.com after clicking on make payment the website directed me to BIlldesk Juntion where I just scanned the QR code of Bharti Axa Life and payment was deducted immediately.

                                  I also received a message on my phone pe app with the transaction ID No as PIC[protected] FROM bILLDESK Jn for Rs 26467/-dated 31Dec 2018. Phone Pe also issued the transaction ID as P1812311106178055004811 which was transferred to UPI address [protected]@ICICI

                                  Till now the amount is not received by my BIller --Bharti Axa Life Insurance Co. Request you to kindly look into the matter and get the complete amount of Rs 26467/-refunded to my SBI account no[protected] via UPI gateway.

                                  I am reachable for any quarry on mob no [protected]

                                  Regards
                                  Mohammad Aslam
                                  Gulbarga
                                  BillDesk customer support has been notified about the posted complaint.
                                  View replies
                                  I tried to book Volvo ticket by the name of Nitesh Thapliyal, from Dehradun to Gurgaon. My money was debited twice with a failed ticket booking. Can you please let me know the status ...date of booking 30th Dec 2018
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                                    J
                                    Jullee
                                    from Mumbai, Maharashtra
                                    Dec 31, 2018
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                                    Address: Mumbai City, Maharashtra, 400031

                                    [protected]
                                    We have do validity till 31 dec 2018, we paid charges 15340/- for 1 day detention till
                                    1st jan 2018. (Date:monday, december 31, 2018 5:09 pm)
                                    Amount deducted from our bank via bill desk and in the meantime
                                    They fail to support us with deposit slip. Now how i can get my ext e delivery order
                                    As we made payment but before generating billdesk code connectivity disrupted
                                    Pl provided us said code urgently as iur cargo under heavy detention
                                    BillDesk customer support has been notified about the posted complaint.
                                    View replies
                                    Paid throught Paytm, transaction was via BillDesk. Ordered from dominos for an amount of 370. Restaurant didn't receive any information and nor did I. Amount deducted from Paytm wallet. Requesting refund.
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                                    [protected]
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                                      विनीश वर्मा
                                      from Kalka, Himachal Pradesh
                                      Dec 31, 2018
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                                      Address: Shimla, Himachal Pradesh, 172029
                                      Website: billdesk.com

                                      I made payment using google pay through billdesk to tatasky for payment of 385. I made upi payment and then it showed the payement is not done and if the meney is deducted, mony will be put back in theree to four days.
                                      I again made the payment using google pay through bill desk, again it showed same message.
                                      Now i checked the transactions were being processed and both transactions were done and there was no cancellation button to cancel the transactions
                                      BillDesk customer support has been notified about the posted complaint.
                                      View replies
                                      I placed order at dominos website on 28th November around 11:39 pm and paid through paytm. Money got deducted but order was never received by dominos. I called and checked but they never received the order.

                                      Paytm- Order id- PPT[protected]

                                      Name- Saumya Singh
                                      Mobile number- [protected]
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