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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 16

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S
singhpankaj1997
Oct 5, 2022
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I have submitted the SBI PO application form and made the payment through billdesk UPI from my Bank of Baroda account. The transaction is successful and amount Rs750 has been deducted but it is still reflecting that transaction has failed.

Reg No. [protected]
Cust Ref No.[protected]

Payee Name : IBPS BILLDESK

Amount : 750.00

Time :[protected]:43:34 AM

Transaction Type : PAY

Customer Ref No :[protected]

Debited VPA : [protected]@barodampay

Credited To : ibps.[protected]@hdfcbank

Debited Account : XXXXXX7074

Remarks : Pay
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    B
    Bhs Kolluru
    Oct 4, 2022
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    Address: Laya Diagnostics, Day and Night Jn, Srikakulam

    17th July an amount of 2 is deducted from my company Axis Bank account and we are not sure about the transaction.

    [protected] INB/[protected]/STATE BANK OF INDIA MOPS(BILLDESK)/ 247226.00 DR

    Please can you send me the details of this transaction as we now got a Query filed on us.

    REquest for your kind help.
    BillDesk customer support has been notified about the posted complaint.
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      V
      Vinodh Iyer
      Oct 3, 2022
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      Hi,

      I had made a bill payment to my axis credit card on Amazon. The statement on the bank shows as billdesk upi payment. I havent received money on the card and no reversal has been made. Need to know the status of the transaction.
      BillDesk customer support has been notified about the posted complaint.
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        H
        Himsh77
        Sep 28, 2022
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        Rs 590. Deducted from account but updated on form of nielit ccc .
        BillDesk customer support has been notified about the posted complaint.
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          M
          ME GAMER
          Sep 27, 2022
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          I'm filling out a State Bank of India SBI Junior Associates Clerk form. and the amount of 750 is debited from my amount but doesn't receive by sbi bank. I request you to consider it because today is the last payment date. Or return back amount o my bank as soon as possible so I can refill the form again.

          transaction-id[protected]
          paid to ibps.[protected]@hdfcbank
          +1 photos
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            K
            Kirti.Nagpal
            Sep 23, 2022
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            Address: Noida

            Dear team,
            I have made payment for NPS two times, mount deducted from my account but not yet settled at NPS portal
            Transaction ID[protected] dated 22/09/2022 to XBCMFNPS amount 10000/-
            Transaction ID[protected] dated 23/09/2022 to XBCMFNPS amount 10000/-
            BillDesk customer support has been notified about the posted complaint.
            Sep 23, 2022
            Updated by Kirti.Nagpal             Complaint raised 1 minute back and marked as resolved how????
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              G
              Gourang Patel
              Sep 20, 2022
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              Hey i made a recharge of electric meter the money was deduced twice also unable to recharge meter with the given one code
              date of incident 20/09/2022
              Knumber[protected]
              narayan lal patel
              +2 photos
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                A
                alpdev
                from Mumbai, Maharashtra
                Sep 16, 2022
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                Address: 306 GOYAL TRADE CENTRE, SHANTIVAN BORIVALI EAST

                Dear Sir,
                I have made payment to wrong credit card number ends with 2379 for HDFC Credit card. My card ending number is 3543.
                2379 is my card's third last 4 digit out of 16 digit. While doing payment i have transposition of numbers 3543 2379 which should be 2379 3543.
                For your reference attached photo of payment
                Thanks
                Alpesh B Shah
                [protected]@pataxindia.com
                +1 photos
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                  S
                  shubh1998
                  from Shamli, Uttar Pradesh
                  Sep 14, 2022
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                  Address: Kandhla shamli Uttar Pradesh

                  Dear sir
                  I do a payment of 1197.70 rs from pnb net banking amount is debited from account but not received to receiver
                  +1 photos
                  BillDesk customer support has been notified about the posted complaint.
                  Sep 15, 2022
                  Updated by shubh1998                   Please refund as a soon fess payment last date hi 17 sep so please i request you refund my amount as a soon as possible
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                    D
                    Dhaya_Balaji
                    Sep 14, 2022
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                    Hi,

                    I tried to recharge my Tatasky account with Rs.220 using Google Pay on 13-Sep-2022 11:17am. The amount got debited from my Account but my account is not recharged yet.

                    Tatasky Subscriber ID: [protected]
                    Google pay UPI Transaction ID :[protected]Please find the attached screenshot for reference).

                    I tried reaching Gpay customer care, They ask me to check with the merchant by saying Gpay is just a payment gateway. So. When I check with Tatasky customer care they ask me to check with Gpay. Because I made payment on Gpay not on Tatasky.

                    Please help me to resolve this issue.
                    +1 photos
                    BillDesk customer support has been notified about the posted complaint.
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                    Hi, help is here! Please write to us at [protected]@tataplay.com for further assistance.
                    Reply
                    Dhaya_Balaji's [Complaint's author] reply, Sep 16, 2022
                    Hi, Not able to view the Email id, It say [protected]@tataplay.com.
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                      T
                      Tejas Vanakudri
                      from Vellore, Tamil Nadu
                      Sep 12, 2022
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                      Address: India

                      I have amount deducted from bank account during my UPI Payment, but not reflected in nps. This may be due to technical error. Kindly refund the amount.
                      +1 photos
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                        K
                        KAUSHIK KUMAR PRADHAN
                        Sep 11, 2022
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                        Today, date 11/09/2022 I was trying to make an online payment through Billdesk from my Debit card no-xxxx xxxx xxxx 7589 . Amount debited from my account but transaction got failled. Kindly do the needful
                        +1 photos
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                          S
                          suhsye
                          Sep 11, 2022
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                          Airindia online ticket payment deducted from bank account but transaction failed, the bill desk page says -- Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.
                          Transaction id : [protected]
                          BillDesk customer support has been notified about the posted complaint.
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                            S
                            Sourabhkundu
                            from Kolkata, West Bengal
                            Sep 10, 2022
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                            Resolved

                            Address: Anjangarh , shyamnagar ,Jagaddal, north24 parganas pin 743127

                            I have made a payment on 10/09/2022
                            wbsedcl.billdesk.hdfcbank through Google Pay ( [protected]@okaxis ) Rs 739. I will refund this amount (750) in this UPI. Wbsedcl consumer no[protected]..plz help and support us ..
                            +3 photos
                            Sep 10, 2022
                            Complaint marked as Resolved 
                            Plz refund as soon as possible ...
                            BillDesk customer support has been notified about the posted complaint.
                            Sep 10, 2022
                            Updated by Sourabhkundu                             Plz refund 739 as soon as possible hardly request you
                            Sep 12, 2022
                            Updated by Sourabhkundu                             Plz refund as soon. as possible RS .739
                            Sep 12, 2022
                            Updated by Sourabhkundu                             Plz refund...

                            Sep 16, 2022
                            Updated by Sourabhkundu                             Plz help
                            View replies
                            I have made a payment of Rs. 2500 through BHIM SBI PAY ( [protected]@okaxis ) agsinst recharge of pre paid electricity meter of APDCL. Transanction was successful and amount was debited of bank account. But did nit receive the voucher code

                            Failure bill payment through wbsedcl.billdesk@hdfcbank - Comment #4058612 - Image #0
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                            I have recharged my APDCL ASSAMprepaid electricity meter for Rs.2500 on 01/01/2022 through upi pay BHIM SBI. The amount is debited from my bank account but did not receive my voucher till now. Plz refund my amount

                            Failure bill payment through wbsedcl.billdesk@hdfcbank - Comment #4058614 - Image #0
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                              J
                              Jessy Paul
                              from Hyderābād, Telangana
                              Sep 9, 2022
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                              Address: Hyderabad

                              Hi I have made Rs 65000 credit card bill payment via Gpay( run by BilldeskTez) for my axis credit card ending 6084. However Bill desk team confirmed that this payment is credit to another axis credit card ending 5661.

                              I dont know why the amount to another card when I entered my credit card details on gpay app. Bill desk seems playing around with my money of Rs 65000. After being chased also i dont see any proper response. Im loosing my mental health and wasting lot of time chasing by leaving my office work family behind. I need help on the refund of Rs 65000 along with some pentaly to bill desk team for making this error and spoiling my time and energy.
                              BillDesk customer support has been notified about the posted complaint.
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                                S
                                [email protected]
                                Sep 8, 2022
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                                Address: Lucknow

                                Made a pat today morning for my eley bill in Lucknow, my bank account was debited but the payment has not been received by the electricty board.
                                the message is copied below
                                _[protected]
                                You have made an online payment of INR 6799.0 towards BILL DESK BPC from your Account XX460 on Sep 08, 2022 at 06:00 hours. The Transaction ID is [protected].
                                _____________
                                please check & do the needful
                                BillDesk customer support has been notified about the posted complaint.
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                                  N
                                  Nirudha
                                  from Kumbakonam, Tamil Nadu
                                  Sep 5, 2022
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                                  Address: Jayankondam

                                  Team,

                                  I have paid 2000 rupees from my mother SBI account to IIFL pay to my sister account
                                  Amount debited from my mother account but it not debited to my sister gold loan.
                                  While we asking in branch they said it not shown in our system.

                                  Where is our money? In SBI they given transaction ID for that debited amount payment paid to IIFL. Pls tell as solution for my money 2000
                                  BillDesk customer support has been notified about the posted complaint.
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                                    R
                                    ranjit0402
                                    Sep 5, 2022
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                                    Hi,

                                    I have paid my LIC premium online and selected the bill desk options to pay the premium but after approve the transaction, premium receipt not generated. However the premium amount is debited from my account.

                                    Kindly advice for the same.
                                    BillDesk customer support has been notified about the posted complaint.
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                                      I
                                      Ikssssss
                                      from Varanasi, Uttar Pradesh
                                      Sep 5, 2022
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                                      I tried paying for my friend's NPTEL course, my money got debited from the bank but the payment status was failed.
                                      The money hasn't been refunded till now.
                                      +1 photos
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                                      My money got debited while the payment status showed failed. However, my friend immediately paid again after which the payment status showed successful but the amount got debited twice and it was only successful after the second time.
                                      Bill desk has not refunded the debited amount yet.
                                      Please do so at the earliest, some people need that amount of money for other needs too.

                                      Money debited but not refunded - Comment #4047558 - Image #0
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                                        K
                                        Kim_shadow
                                        from Tirupati, Andhra Pradesh
                                        Sep 5, 2022
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                                        NPS-PRAN number not generated but money got debited from bank

                                        Address: https://enps.nsdl.com/eNPS/OnlineSubscriberRegistration.html?appType=main

                                        I have made a tier1 transaction of Rs
                                        500 from NPS PORTAL on 5.9.22 (12:41 am). The amount is deducted from my account but I have not received my PRAN NUMBER yet. Please advise and find my attached screenshot of the payment details.

                                        Acknowledgment no:11284971
                                        Acknowledgment Date: 04/09/22

                                        website: https://enps.nsdl.com/eNPS/OnlineSubscriberRegistration.html?appType=main...
                                        +1 photos
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