BillDesk Complaints & Reviews

Address: Kolkata, West Bengal, 700075

Website: billdesk.com

I tried to pay through bill desk. After submitting the OTP and clicking on the proceed option, the page showed "TRANSACTION CANCELLED". But I received a message from my Bank that Rs. 2300/- has been debited from my account. Totally disappointed. I want the refund ASAP. Tried to reach you over phone, but none of the contact numbers is working.

I have sent an email also, but have not received any response yet. Simply disgusting.

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K

Karthik Reddy Ponnala

from Anantapur, Andhra Pradesh

Oct 10, 2018

My money was debited .But recharge not successful my UPI RF no[protected]

amount debited from my account but it is showing transaction cancelled - Comment #3234117 - Image #0

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I have done the payment for recharging my Jio phone number through Google Pay UPI. Rs. 398 money got deducted but recharge was not done.
Could you please look into the issue and refund my money.

Details below:

Payment done on : 9th October 2018 9:22 am

From: NISHITHA NEMANI ([protected]@okhdfcbank)
Issuer Bank: Kotak Mahindra Bank

To: Indiaideas ([protected]@icici)

Google Transaction ID: CICAgKCCzq-nYw
UPI Transaction ID:[protected]

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E

E Munikrishna Reddy

from Vijayawada, Andhra Pradesh

Oct 10, 2018

Good morning sir
This is E mini Krishna Reddy
My account no -[protected]
Central bank of India- Ekambrakupam branch
Saturday ie 29/09/18 I transferred 252000 to APBCL for stock purchase. But my payment is missing
Please send to my account above said amount as soon as possible.
Thank you sir

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A

Abhishek Arjun

from Anantapur, Andhra Pradesh

Oct 15, 2018

Am unable to track my payment Bill made through BillDesk plz help me how to track my transaction reference number.PADB[protected]

payment done using google pay upi. money deducted but recharge is not done - Comment #3240593 - Image #0

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T

thameemche

from Chennai, Tamil Nadu

Oct 15, 2018

Sir, I made a Hdfc credit card payment of Rs.20, 000/- on 09-oct-2018. The transaction status shows successful, but the amount not yet credited into my Hdfc credit card. Since I have not received e-mail from billdesk I don’t have the transaction ID and could not verify online. Kindly do the needful. My e-mail Id is thameem.[protected]@gmail.com

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A

anushkan

from Panaji, Goa

Apr 24, 2019

I have done the payment for recharging my Jio phone number through Google Pay UPI. Rs. 449 money got deducted but recharge was not done.
Could you please look into the issue and refund my money.
Recharge was made on 2nd april 2019, its almost a month now.

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Today i recharged for a jio number at application my jio
My jio app has payment gateway integration provided by billdesk
As i was sent to payment page provided by billdesk i selected UPI as mode of payment
I entered upi address and submitted it
As a result I came to a page saying login to account and authorize the payment
I aurhorized payment of ₹349 to
Indiaideas @icici but didn't recieved any recharge from jio
I tried to contact all authorities regarding this (including jio, the bank from which money deducted) but i couldn't get any satisfactory reply from above parties.
So i complained on consumer complaint forum
Please help regarding this payment.
I've upi id of payment paid to [protected]@icici

+1 photos

Oct 15, 2018

Complaint marked as Resolved

Got a refund from company today. I got mail from company for a refund That needed 5-7 working days to refund

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Address: Kolkata, West Bengal, 700028

On 9/10/2018 rs.1350 was paid through my icici credit card 5241 xxxx xxxx 9007 towards calcutta electric supply corporation ltd (Cesc) electricity bill payment for the month of september 2018. My customer id is [protected].
Rs.1350 was debited from my card at 0.03 hrs on 9/10/2018 but amount was not credited towords cesc bill. Even though the amount was deducted for payment through bill desk gateway payment but no payment reference was generated. And cesc bill is showing due for payment.

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R

Rupesh Dodiya

from Ahmedabad, Gujarat

Oct 12, 2018

My transaction was successful but recharge not done my upi transaction id[protected] and my google transaction id-CICAgKCCofSSYA please my fund is refund

amount debited towards cesc bill payment but payment unsuccessful message shown - Comment #3237976 - Image #0

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R

Ramesh VD

from Belgaum, Karnataka

Oct 12, 2018

KFC ordered on 10/08/18 at 2pm.paid through paytm.billdesk ppt[protected] and paytm id.[protected].
Suddenly network was down payment has been deducted but order not completed. Now how can I get my payment back.kindly advice and do the need full.

VD Ramesh
Mob.[protected]
Bangalore

amount debited towards cesc bill payment but payment unsuccessful message shown - Comment #3237995 - Image #0

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My account debited but yes bank portal showed below message -

Transaction status pending
Transaction reference number pici[protected]
Transaction date and time[protected]:04:31
Yes bank credit card no xxxx xxxx xxxx 3210
Mobile number [protected]
Email id [protected]@gmail.com
Payment amount (Rs.) 6000.00
Payment mode icici bank netbanking

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D

Debjyoti 19

from Bengaluru, Karnataka

Oct 9, 2018

Rs 208 is deducted from my Paytm account but order is not placed on dominoes pizza.

yes bank pgi billdesk credit card payment through icici net banking - Comment #3233297 - Image #0

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S

Saur Abh

from Noida, Uttar Pradesh

Oct 10, 2018

I have done payment of LIC but transction declined in between not reached to lic kindly refund my money ...screen shot below from bank its deducted but not reached lic website kindly refund me pls reply me...

Saurabh Wason
Policy Number
[protected]

yes bank pgi billdesk credit card payment through icici net banking - Comment #3234248 - Image #0

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V

vijay vd

from Hyderabad, Telangana

Oct 10, 2018

I Recharge the amount of 153 Rs. through online Bill Desk . My amount was debited from my account. but i did not get any recharge.

Date of Recharge: 03/10/2018.
Merchant Reference No: NIC[protected].
ICICI Bank Transaction ID: [protected].

Please help as soon as possible.

yes bank pgi billdesk credit card payment through icici net banking - Comment #3234415 - Image #0

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S

Stan Sings

from Noida, Uttar Pradesh

Oct 11, 2018

I recharged my JIO no using my UPI account but transaction has not been completed. But the money has been deducted from my bank account. I have mailed billdesk support but no one's replying. I want the refund as soon as possible. Reply soon.

yes bank pgi billdesk credit card payment through icici net banking - Comment #3236942 - Image #0

yes bank pgi billdesk credit card payment through icici net banking - Comment #3236942 - Image #1

yes bank pgi billdesk credit card payment through icici net banking - Comment #3236942 - Image #2

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Address: Pune, Maharashtra, 411045

Hi team, I was placed order domino's pizza on 09 October 2018 from domino's official website and I was completed payment via paytm and paytm placed order via billdesk food 1. But this money got deducted from my paytm account but not received by domino's. So please look into this issue.

Order number received from paytm: PPT[protected]

I hope you will refund my money very soon.

Thanks

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Address: 229206

Dear sir,
I would like to inform you that i had making a online payment ₹22347 to pay my policy premium at www.relaincenipponlife.com via upi ([protected]@icici) option through billdesk upi option on dated 29 sept.18 but till now my payment is not credited to reliancenipponlife.
Our transaction details are below...
Dear customer, acct xx5339 has been debited for rs.22347.00 on 29-sep-18 towards linked [protected]@icici. Upi ref no[protected]
And, i have also get my transaction details from my icici bank and he had gave me following details where my amount ₹22347 is credited instead of reliancenipponlife...
Name : indiaideas
Mobile no : [protected]
Account no : xxxxxxxxipay
Ifsc code : icic0000103
Vpa : [protected]@icici
Kindly resolve this query as son as possible.
Because my pri payment is pending till now
Regards
Gulshan kumar
[protected]

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B

banga nwanshahr

from Patiala, Punjab

Oct 9, 2018

Hello sir.
i will pay online gndu univercity Reappear form fees. Rs 1250 deduction in my Bank Account. and transition failed. plzzzz Help me.

ECOM[protected] GNDU

amount debited but not paid till my premium - Comment #3233331 - Image #0

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banga nwanshahr's reply, Oct 8, 2018

plzzz rs1250 back in my my bank account.
tranzation failed bt 1250rs deductedmy banck account...
my bank account 3499001503093068
Name SUKHWINDER KUMAR

ECOM 266759128324 GNDU

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Ibps clerk exam 2018
Provisional registration number: [protected]

I made the online application on 5th october 2018 and made the payment for the same through my debit card. The amount (Rs600) was deducted from my account but it shows a payment failure on the online application site. I want to know if the payment is made or not. If not please refund the amount to my account. Also if payment is successful for the ibps clerk application please notify me.
Please revert on what is to be done as soon as possible.

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Address: Alappuzha, Kerala, 690101

Sir/mam
I have done a payment via billdkstatebankcolle for
All india institute of medical sciences post-graduation (Mdms) examination
An amount of rs 1, 517.70
(Narrationnhdf[protected]/billdkstatebankcolle)
On 05 oct 2018, the above amount has been deducted from my account but the transaction was not done.
My bank is hdfc.
Kindly do the needful.
Thanking you....

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I have done recharge of 2000 on 2 oct on apdcl prepaid meter no[protected]
Through debit card from my central bank debit card it is showing sorry card is in process we will do if we find our card after 5 min i got message.. Money debited from my account but not generated voucher code on apdcl prepaid meter voucher section when i m seeing it is not showing.. I have done again next transaction of 2000 then it is successful.. Voucher code is also generated then where my previous money gone... Kindly help refund my money please in my bank account or generated voucher code

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Oct 05, 2018

Updated by Kiran Jindal [protected]@gmail.com

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My Jio number recharge with paytm and money deducted from my account and recharge not done and I have BILLDESKutill order id and wallet txn I'd also so plz your support team to ask and help my this problem and take action so far and help me and refund my amount to my account and fast response send to email i wish to your customer care team contact me as so fast .

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Address: Bagalkot, Karnataka

I am doing ksrtc e-ticket booking with debit card transaction on[protected] at 1.20pm through bill desk. But transaction will fail amount rs 550 can debited.. Please resolve the query as soon as possible.
Name: manjunath desai
A/c number:[protected]
Branch: icici bank ilkal
Service: debit card
Transaction id: sb498800
Date: 01/10/2018
E-mail: [protected]@gmail.com

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Address: Agra, Uttar Pradesh, 282010

We have made an online payment through billdesk for our electricity bill to the company torrent power ltd agra.

My bill not paid but payment debit in my account.

Plz return my payment.

Bank transaction - bil/[protected]/torrent bill/nico[protected]

Bank - icici bank

My torrent sevice no.[protected].

Bank statement - attached

Name - avdhesh kumar neeraj

Mobile no - [protected]

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Oct 6, 2018

Complaint marked as Resolved

My complaint wiil be solved ... pls closed my complaint

BillDesk customer support has been notified about the posted complaint.

Oct 06, 2018

Updated by Avdhesh kumar neeraj My complaint has been solved... so plz closed my complaint...

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Address: Jaipur, Rajasthan, 302017

Website: www.billdesk.com/pgidsk/pgmerc/jvvnljp/JVVNLJPDetails.jsp?billerid=RVVNLJP

Dear sir/madam,

On 28 september, i have made an online payment of inr 8720.0 with transaction id [protected] towards payee bill desk bpc for my electricity bill no [protected] of jaipur vidyut vitaran nigam ltd. (K no –[protected]/ ac no[protected].

But i have not received any payment receipt of confirmation sms.

Kindly resolve my problem else give me contact information of your support systembr...

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Address: Kolkata, West Bengal, 700023

Money got deducted but order was not placed: how to get back the amount from a faulty transaction

I placed an order in Domino's and made the payment through paytm wallet.

my amount got deducted via billfood1 but the order was not placed.kindly help me with the same

Order id-NPT[protected]

Deducted amount-465

From

Zarin Akhtar

[protected]@gmail.com

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D

Daiszy Ranjan

from Muzaffarpur, Bihar

Oct 1, 2018

Sir i have been done a payment to gate 2019 the amount deducted but gate asked to do another payment... Then again i payment to gate.
My 1st deducted amount till now not refunded...
RAJEEV RANJAN
[protected]@gmail.com
Gate 2019

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V

vrr_123

from Chennai, Tamil Nadu

Oct 2, 2018

LIC premium Rs.3340.00 paid transaction reference No.[protected] dated 26.9.18. Money debited from My ICICI bank SB Account but payment not credited to LIC Transaction failed.

Immediately process refund.

Your early immediate action will be highly appreciated.

I cannot afford to lose my hard earned money.

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vrr_123's reply, Sep 27, 2018

I have complained to LIC matter is still pending, immediate refund of money debited is requested

A

Abhishek Middha

from Noida, Uttar Pradesh

Oct 2, 2018

I have done a prepaid recharge of Rs 351 using billdesk payment gateway . Amount is debited from my A/C but not received as the recharge amount

Kindly refund the amount as early as possible

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J

Jaishokeen

from Delhi, Delhi

Oct 4, 2018

I pay due payment of my car but the payment is not updated in the account till now my loan no is 43045494 and the reference no. through i pay the amount of 21095 is NHDF[protected].please tell in how much time payment is updated

money got deducted but order was not placed - Comment #3229337 - Image #0

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Address: 785001

Website: billdesk.com

Sir/mam
I have made a payment of rs 1586.81 against my electricity bill through SBI internet banking using billdesk payment gateway on dt. 29 Sep 2018. Though it showed that the transaction was successful and even money was debited from my bank account but the same is not reflected when I view my electricity bill again. The transaction id is NSBI[protected]. How much time will it take to show that there's no outstanding amount left to be paid? Or if the payment is not received by the company when will my money be refunded? I look forward to hearing from you soon.
Thanks
Pooja Goswami
Email id poojagswami.[protected]@gmail.com

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Dear Sir/Mam,

We will like to inform you that the amount of rs 10324 has been paid through net banking on dated 28.09.2018 against the Manappuram Finance is till not reflecting.

The payment has been deducted from the bank a/c of ICICI, Pallavaram Chromepet branch, Chennai against online payment transaction Reference no: Nici[protected]. Could you Please help me out Regarding this Problem. Kindly please do ASAP.

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R

Rajasri Ranju

from Tanuku, Andhra Pradesh

Oct 1, 2018

I have recharged jio number through paytm but it is showing as bill payed to billdeskutil, when can I expect refund amount

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N

Nithin Anju

from Nazareth, Tamil Nadu

Oct 2, 2018

Respected Sir/Ma'am I paid my loan amount costed of Rs.5094/- at 01/10/2018 through UPI Payment
And my due date is 04/10/2018
The amount was Debited from my account but didn't reflect in my Kredit Bee app
Kindly resolve this problem

Kindly find attachment

money debited but not reflect to concerned - Comment #3227742 - Image #0

money debited but not reflect to concerned - Comment #3227742 - Image #1

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Address: Ujjain, Madhya Pradesh, 456006

Website: Paytm

I can't recive any confirmation massege from paytm payment deducted by my bhim upi

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Sep 26, 2018

Complaint marked as Resolved

I can't recive any confirmation massege from paytm but payment was deducted in my sbi account

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A

avala sarala

from Mumbai, Maharashtra

Oct 1, 2018

Eventhough i have completed my electricity bill payment the bill status is showing as unpaid. But akount has been deducted from my bank account. So pleaae resolve my issue.

upi transaction - Comment #3225620 - Image #0

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avala sarala's reply, Sep 28, 2018

Please refund amount to my savings bank account

avala sarala's reply, Sep 28, 2018

Details regarding payment are submitted here

R

Ramesh0812

from Kaikalur, Andhra Pradesh

Oct 1, 2018

Please refund amount urgently sir

upi transaction - Comment #3226192 - Image #0

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Address: 560003

Website: XAT

I paid my XAT fees through BillDesk. Right after submitting the OTP, the screen became blank. I have not closed the page. I do not know if the payment has been made. If the payment has been made, I have not been given a confirmation. The same happened with the SNAP fees and it has been paid twice and the excess amount of Rs. 1750 has not yet been received back.

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B

bor

from Port Blair, Andaman and Nicobar Islands

Sep 27, 2018

I was trying to apply for gate exam through my mothers debit card but it say that transaction is failed

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A

Avdhesh kumar neeraj

from Delhi, Delhi

Oct 1, 2018

My bill Torrent Power LTD (AGRA) is not paid but Amount is debit in my account .
My Service no[protected] .
Bank transaction is ( BIL/[protected]/ TORRENT BILL/ NICO[protected] ).
MOBILE NO . [protected]

payment made twice - Comment #3226155 - Image #0

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Address: Mumbai City, Maharashtra, 400049

Dear sir,

We will like to inform you that the amount of rs 4200 has been paid through net banking on dated 20.09.2018 against the hdfc credit card is till not reflecting.

The payment has been deducted from the bank a/c o[censored]nion bank of india, juhu tara branch against online payment transaction reference no nubi[protected].

Dear customer,

As requested by you, please note that the following payment has been processed through billdesk:

Company name: hdfc credit card
Card no: xxxx xxxx xxxx 0688

Payment amount (Rs ps): 4200.00
Payment date: 20th september 2018
Payment through: union bank of india

Transaction identification number: nubi[protected]

Please quote your transaction identification number for any queries relating to this request.

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கணேஷ் குமார்

from Salem, Tamil Nadu

Sep 25, 2018

Dear sir /madam
Please kindly Send my payment in HDFC CREDIT card last 7 Days not credit in Hdfc credit

credit card payment not reflected : nubi6701285390 - Comment #3219865 - Image #0

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T

Tarachand Verma Tcv

Sep 25, 2018

Sir I online light bill payment date 13 september ko rs 17321 ki bill payment fail ho gyi par money abhi tak refund nhi hui plz sir help me soon because meri late fees penalty lag jayegi plz sir help me

Thanking you

credit card payment not reflected : nubi6701285390 - Comment #3220142 - Image #0

credit card payment not reflected : nubi6701285390 - Comment #3220142 - Image #1

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Tarachand Verma Tcv's reply, Sep 25, 2018

Sir I online light bill payment date 13 september ko rs 17321 ki bill payment fail ho gyi par money abhi tak refund nhi hui plz sir help me soon because meri late fees penalty lag jayegi plz sir help me

Thanking you

R

Raks Chauhan

from Jalandhar, Punjab

Sep 25, 2018

Sir, Madam

Today 19/09/2018 i initiated online payment for LIC pay direct form using internet banking option which failed but money was deducted from my account at that time and an amount of rs. 826 was deducted. My LIC payment still showing pending and my LIC payment today is last date. Money has not been refunded

Reference Id 94546528

BillDesk Complaints & Reviews

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BillDesk reviews & complaints page 164

amount debited from my account but it is showing transaction cancelled

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money debited but not reflect to concerned

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payment made twice

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credit card payment not reflected : nubi6701285390

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