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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 165

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S
swethab
from Hyderabad, Telangana
Sep 24, 2018
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Address: Rangareddy, Andhra Pradesh, 500070
Website: www.tsprrecruitment.in

Sir/madem,
I am swetha i applied for tspsc panchayat exam september 11th 2018, when i was doing registration https://www.tsprrecruitment.in site after login to the site first it is asking payment so i paid through net banking option bust site had a problem so two times 800*2=1600,
Money was deducted, but it was showing payment failed, so please refund back my money.
BillDesk customer support has been notified about the posted complaint.
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    A
    act12345
    from Barddhaman, West Bengal
    Sep 22, 2018
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    Address: 713103

    I was making kreditbee loan repayment online payment. I was asked to choose mode of payment. I choosed upi instead of debit card. When i clicked upi it asked me my vpa which is virtual payment address. After i typed my vpa it asked me to login my upi app. When i logged into upi app i found one notification requesting 5094.06rs which was my kreditbee repayment amount. It was indiaideas @icici, ac no [protected]. When i transferred 5094.06rs, amount was deducted from my account, but i didn't get any messages from kreditbee and my payment is not done. So please sir please refund my money...
    Mahadev roy

    Transfer invoice account details is... Mahadev roy [protected]... [protected]@gmail.com..
    +2 photos
    BillDesk customer support has been notified about the posted complaint.
    My order has been cancelled from dominos pizza but my amount deducted from my paytm acount ₹399 from your billdesk food1 on 5 sep 2018 03:44 PM please refund my amount asap
    Order id: NPT[protected]

    indiaideas@icici refund money - Comment #3220054 - Image #0
    I did my hsbc credit card payment through billdesk..but i have not received any confirmation email ...its not reflecting in my online banking as well...this is my transaction reference number..NSCB[protected]...kindly provide an update as soon as possible..my email id is neelimatiwari.[protected]@gmail.com...contact details..[protected]

    indiaideas@icici refund money - Comment #3220154 - Image #0
    I have tried to pay WBSEDCL through Billdesk. My account has been debited the required amount but the payment is still pending.Please pay to WBSEDCL soon. Here I have enclosed the required documents below, please verify it
    Prabir Ghorai's reply, Sep 18, 2018
    Invoice number : 488001976559
    Prabir Ghorai's reply, Sep 18, 2018
    My complaint has not resolved, , , !
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      K
      Komalaj
      from Bengaluru, Karnataka
      Sep 21, 2018
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      Address: Mysore, Karnataka, 570002
      Website: m.kfc.co.in

      Hi team,

      On 21st September, i have booked a order with kfc online via billdesk gateway. The amount was deducted but amount is not refunded and order is not placed.

      Please proceed with the refund process.

      Details:
      Dear Customer, acct XX0371 has been debited for Rs.223.99 on 21-Sep-18 towards linked billdeskpg.[protected]@icici. UPI Ref no[protected]
      Google Transaction ID: CICAgKCCsLTCKA
      +1 photos
      BillDesk customer support has been notified about the posted complaint.
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        K
        Komalaj
        from Bengaluru, Karnataka
        Sep 21, 2018
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        Address: Mysore, Karnataka, 570002
        Website: m.kfc.co.in

        Hi team,

        On 31st may i have booked a order with kfc online via billdesk gateway. The amount was deducted but no refunded and order not booked.

        Please proceed with the refund process.

        Details:
        Dear Customer, acct XX0371 has been debited for Rs.223.99 on 21-Sep-18 towards linked billdeskpg.[protected]@icici. UPI Ref no[protected]
        Google Transaction ID: CICAgKCCsLTCKA
        +1 photos
        BillDesk customer support has been notified about the posted complaint.
        Sir I does online light bill payment rs 17321 on 13 september 2018 bill payment fail but money not refund in my account yet 10 days ago sir plz help me soon.
        than king you

        refund request for transaction id - 826421310852 - Comment #3219891 - Image #0
        Tarachand Verma Tcv's reply, Sep 23, 2018
        Sir I does online light bill payment rs 17321 on 13 september 2018 bill payment fail but money not refund in my account yet 10 days ago sir plz help me soon.
        than king you
        Sir my pspcl bill traction failed but payment is send transition id NATL [protected] DATE 18/09/2018 TIME 10.15 BAMK A/C [protected] AITEL PAYMENT BANK AMOUNT 3640 U45AN020418M HARJIT KUMAR MOBILE NO [protected]

        refund request for transaction id - 826421310852 - Comment #3220051 - Image #0
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          D
          Divya Malaviya
          from Surat, Gujarat
          Sep 21, 2018
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          Address: Surat, Gujarat, 395004
          Website: www.suratmunicipal.gov.in/epay/EPTax/EPayDefault.aspx

          I have paid two time already to surat munciple copration (Smc) for property tax and money already deducted and still showing bill due and not received receipt... Moreover not received refund amount of fail transaction...
          Messages of payment made with ref: 1) dear customer, your account xx2110 has been debited with inr 2, 349.00 on 19-sep-18. Info: bil*onl*[protected]*bill de. The available balance is inr 25, 666.54. For dispute, call [protected]. And 2) dear customer, your account xx2110 has been debited with inr 2, 349.00 on 19-sep-18. Info: bil*onl*[protected]*bill de. The available balance is inr 23, 317.54. For dispute, call [protected].
          +1 photos
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            V
            Vipin Vias
            from New Delhi, Delhi
            Sep 20, 2018
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            Address: 110034

            Ihave paid my electricity bill of rs 5040/- to tata power ddl delhi for my ca no [protected] on 19/9/2018 vide payment ref no s/94537974, the payment is debited in my sb a/c on 19/9/2018 copy of bank statment is attached herewith for your ref, but till date the payment has not been updated in tata power a/c they are still showing this payment is pending. Plese do the needfull at the erliest to resolve this problem.

            Regds
            Vipin vias
            [protected]
            Attachments area
            BillDesk customer support has been notified about the posted complaint.
            Vassan eye after surgery Sunday extra charges on normal check up
            Name Venkatesh
            UID No204290
            I had ordered food from the KFC app and payment was successful through Paytm and payment was made to
            Order Id is NPT[protected].
            After waiting for an hour, I enquired at KFC and it was known that they did not receive any order. Hope I get my refund back asap.

            online payment of electricity bill not updated - Comment #3215794 - Image #0
            online payment of electricity bill not updated - Comment #3215794 - Image #1
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              V
              Vidhi Asthana
              from Raipur, Chhattisgarh
              Sep 20, 2018
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              Address: Gwalior, Madhya Pradesh, 474011

              Dear Sir,

              I was filling kvs recruitment 2018 form on 12th september 2018 and when i was doing online payment through billdesk with my Canara bank debit card the amount of Rs.1000 was deducted from my account and then the page went blank and then after logging again the payment is still showing due... And i have contacted my bank regarding this problem and they have said that the amount has been debited from my account for bill desk..

              Solve my problem either by getting my form submit or by refunding the amount.. Plzz resolve my query as soon as possible because the last date of submitting the form is near...please do the needful...as soon as possible..

              Regards
              Vidhi Asthana
              [protected]
              +1 photos
              BillDesk customer support has been notified about the posted complaint.
              My UPI transaction ID is[protected], payment is done through the Google pay but payment is not complete for the bill desk so I made a another transaction which is successfully done now I want my refund for UPI transaction ID[protected]
              Please submit my problem and preceed the further steps as soon as possible.

              urgent- amount deducted but status is still pending - Comment #3215800 - Image #0
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                A
                amar.panchal
                from Naliya, Gujarat
                Sep 20, 2018
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                Regarding this today i done payment through upi my payment debited from my account but my invoice is still pending so please do needful as your earliest, i done my payment through upi i got msg that your payment is successful but my invoice is still pending. I am a lic merchant portal user, lic give me password for premium collection of polsy holders, so i collected 22012 through this portal and this amount remittance in lic within 24 hours, therefore i use upi for this but on 19/09/18 when i did this msg displayed on my desk that payment is successful and such amount debited from my account but my invoice shows that it is pending and that's why portal is not open for further transaction so request to you please solve my this problem as your earliest,
                Thanking you
                BillDesk customer support has been notified about the posted complaint.
                Electricity provider bses yamuna power limited
                ca no[protected] AND ca no[protected]

                the electricity bills for above electric connections are directly debited from my account. i want to discontinue the same. kindly do the needful and inform me

                best regards
                k s mathur
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                  D
                  Dhanjit Choudhury
                  from Lala, Assam
                  Sep 19, 2018
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                  Address: Barpeta, Assam, 781325
                  Website: kvsangathan.nic.in

                  Name : Dhanjit choudhury
                  Reg. No. :18529122
                  Post applied for : librarian under kendriya vidyalaya sangathan's requirements 2018
                  Mode of payment : online (SBI debit card)
                  Date of payment : 13/09/2018
                  Transaction ID : [protected]
                  Deducted amount : 1000/-

                  My issue : while doing online payment, the payment of 1000/- was deducted from bank, but the system process is showing as the payment status is pending .please take a quick action against my issue and refund my money. Because I am unable to generate the confirmation page and the last date of submission is going to be over. So take some effective action.
                  * enclosure *
                  Photo copy of payment status
                  BillDesk customer support has been notified about the posted complaint.
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                    P
                    Prabir Ghorai
                    from Barddhaman, West Bengal
                    Sep 18, 2018
                    Resolved
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                    Resolved

                    Address: Purulia, West Bengal, 723145

                    I have tried to pay wbsedcl through billdesk. My account has been debited the required amount but the payment is still pending. Please pay to wbsedcl soon. Here i have enclosed the required documents below, please verify it. Invoice number[protected] at 8 am 18/09/2018. The account was united bank of india and email is prabirghorai. [protected]@gmail.com. Please pay your wbsedcl.
                    Sep 18, 2018
                    Complaint marked as Resolved 
                    My complaint has not resolved. Billdesk is telling lie, , ,
                    BillDesk customer support has been notified about the posted complaint.
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                      M
                      mohan03135
                      from Darbhanga, Bihar
                      Sep 16, 2018
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                      Website: www.billdesk.com/pgidsk/pgijsp/error1.jsp

                      I have processed an amount of rs 107.00 for making payment of pan card through upi section and entered the bhim upi id of phonepe and paid the amount. I got message from the bank that the amount had been debited from my account, but in the website of billdesk after loading some time it showed an error say "reason: sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.". Error recived from "https://www.billdesk.com/pgidsk/pgijsp/error1.jsp"
                      Transaction date = 16/09/2018 transaction time= 05:02 pm
                      +1 photos
                      BillDesk customer support has been notified about the posted complaint.
                      Dear Mohan,

                      To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in
                      Sir
                      I pay kvs fee today at 2:36pm and money debited but kvs Site show pending or pay fee
                      Please refund my money 1000 Rs
                      Trancisation Id[protected]
                      Registration Number 18692079

                      i processed a payment of rs 107.00 from my sbi account through phonepe - Comment #3215180 - Image #0
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                        B
                        barunxxx
                        from Kolkata, West Bengal
                        Sep 14, 2018
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                        Resolved

                        Sir,
                        On 09/09/2018 i initiated online payment for https://www.wbcsconline.in application form using internet banking option which failed but money was deducted from my account at that time and an amount of rs. 261.80 was deducted. Money has not been refunded even after 2-3 working days.

                        Information details
                        Account holder. Barun mondal,
                        A/c[protected]
                        Money paid for - sujata mondal,
                        Purpose - wbcsc application form
                        +1 photos
                        Sep 14, 2018
                        Complaint marked as Resolved 
                        BillDesk customer support has been notified about the posted complaint.
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                          A
                          Anuradha Sengupta
                          from Kolkata, West Bengal
                          Sep 14, 2018
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                          jio billdesk payment

                          I would like to tell u that i have done a recharge of rs. 399 plan of jio on 14/9/2018 and when i make payment of it my money has deducted from my account but my payment process has been declined. So its a request from u to please check this issue and please return my money to me. And please take a strict action about ur services i'm not happy with ur service. Your company always do this type of mistake so please take a action for this type...
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                          A
                          from Hyderabad, Telangana
                          Sep 14, 2018
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                          Address: Hyderabad, Andhra Pradesh, 500032

                          I paid my HDFC credit card bill on 30th August 2018.
                          Amount (Rs Ps): 1176.00 Payment Date: 30 th August 2018 Payment through: YES Bank Transaction Identification Number: NYBK[protected].
                          I dint not receive any payment message from HDFC back saying that my cc bill is paid. When I login to my account also the credit card balance is still been shown.
                          Please check the transaction status and do the needful.
                          BillDesk customer support has been notified about the posted complaint.
                          As i have paid my vodafone bill by my credit card through net banking as on[protected] so please refer to that as i m having many bills registered in that

                          credit card bill status - Comment #3209471 - Image #0
                          Payment to tata sky is made through sbi debit card. Transaction I'd is NT[protected]
                          Payment is not received to tata sky
                          Pl verify
                          Email id
                          [protected]@gmil.com
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                            A
                            ashutoshkmr
                            from Chakia, Bihar
                            Sep 13, 2018
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                            Address: 805110

                            Dear sir/mam
                            I paid Rs 1434 to south bihar power distribution company limited from my saving account [protected] at 10:10:28 pm on 13/09/2018.The amout has been debited from my account but the transaaction status is showing failure.The transaction id is -npmp[protected] ;transaction refrence number-sb[protected] ; invoice no.-[protected] ; ca number[protected]

                            Ashutosh Kumar
                            mail id - [protected]@gmail.Com
                            +1 photos
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                              J
                              jyotijaladi
                              from Mumbai, Maharashtra
                              Sep 12, 2018
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                              Address: Mumbai City, Maharashtra, 400074
                              Website: GATE 2019 IIT MADRAS website

                              I was doing my payment for the gate 2019 form fees which had an association with your website, the payment was proceeding through debit +atm pin mode. Even though the transaction for my gate fees was declined, amount of money rupees 750 has been debited from my canara bank debit card. The otp was also sent for paying the money to billdesk but after entering the otp and processing for a few seconds, the money was correctly debited but there was no successful transaction. The transaction was declined. Such a loss wont be accepted. Please revert to the comnplaint to the earliest and try returning the money if my transaction has been failed.
                              BillDesk customer support has been notified about the posted complaint.
                              I had done payment of amount 1000 on date[protected] for kvs

                              .my transaction id is-[protected] and

                              my registration id is 18440384.

                              the amount debited from my account

                              transaction for gate fees - Comment #3209500 - Image #0
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                                Bharatt Soni
                                from Jaitaran, Rajasthan
                                Sep 12, 2018
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                                सर ptet में सिलेक्शन होने के बाद 13 जुलाई को 22000 फीस स्वयं के sbi debit card से जमा करवाई गयी लेकिन पहली बार में payment failed हो गया और कोई print भी नहीं आई...लेकिन मोबाइल पर मेसेज आया कि 22259.5₹ पेमेंट कट गया जबकि वो सक्सेस नहीं हुआ...पेमेंट दोबारा किया गया और वो सक्सेस हो गया तथा उसका दोबारा मेसेज आया और इस बार print भी आई...पहले ट्रांसिक्शन का बॅलेन्स वापस नही आया तो बैंक में भी कंप्लेन की गयी लेकिन अभी तक वापस नहीं मिला...कृपया सहायता करें...
                                जानकारी निम्न प्रकार है-
                                कोर्स- b. Ed.
                                नाम- sachin soni
                                पिता का नाम- kailash chand soni
                                रोल नम्बर- 258961
                                अन्य जानकारी फोटोज में हैं-
                                +4 photos
                                BillDesk customer support has been notified about the posted complaint.
                                Sep 12, 2018
                                Updated by Bharatt Soni
                                बैंक ने पेमेंट रिफंड कर दिया है...
                                आपको कष्ट के लिए क्षमा
                                सर ptet में सिलेक्शन होने के बाद 22000 फीस स्वयं के bank of boroda debit card से जमा करवाई गयी लेकिन पहली बार में payment failed हो गया और कोई print भी नहीं आई... पेमेंट कट गया जबकि वो सक्सेस नहीं हुआ...phir 22000 ka challan ICICI bank se banwaya and deposit kr diya college mein .पहले ट्रांसिक्शन का बॅलेन्स वापस नही आया तो बैंक में भी कंप्लेन की गयी लेकिन अभी तक वापस नहीं मिला...कृपया सहायता करें...
                                जानकारी निम्न प्रकार है-
                                कोर्स- b. Ed.
                                नाम- NARENDRA SINGH
                                पिता का नाम- LAL SINGH
                                रोल नम्बर- 267515
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                                  G
                                  ghantapunu2015
                                  from Kolkata, West Bengal
                                  Sep 11, 2018
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                                  Address: 743129
                                  Website: billdesk and central bank of india , naihati branch

                                  During on line payment for exam fees of west bengal set exam-18 through central bank internet banking on 11/09/2018 at 13 hrs the fees amount rs. 1011 was deducted from my central bank a/c but it shows failed transaction but money not reverted to my a/c.After couple of hours later the said money is yet to revert to my account. please resolve the matter.
                                  +4 photos
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                                    M
                                    Mansi Chaturvedi
                                    from Deoria, Uttar Pradesh
                                    Sep 11, 2018
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                                    Address: Lucknow, Uttar Pradesh

                                    I was filling cat form on 10th september and when i was doing online payment through billdesk with my punjab national bank debit card the amount was deducted from my account and then the page went blank and then after logging again the payment is still showing due... And i have contacted my bank regarding this problem and they have said that the amount has been debited from my account for cat transaction.. Solve my problem either by getting my form submit or by refunding the amount.. Plzz resolve my query as soon as possible because the last date of submitting the form is near...
                                    BillDesk customer support has been notified about the posted complaint.
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                                      D
                                      DuttaDebesh
                                      from New Delhi, Delhi
                                      Sep 10, 2018
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                                      bijli mitra failed to receive the money transaction

                                      Website: JVVNL

                                      I have paid my electric bill for sum of Rs.2120.00 SBI internet Banking on 10.9.18. Bijli Mitra.I am being informed by you that Bijl Mitra failed to received the amount. SBI has been confirmed that the payment have been made.Rs.2120 has been debited from account.

                                      Date.10.9.18
                                      Time :13:46 hrs
                                      Company : Jaipur Vidyut Vitaran Nigam Limited, Jaipur...
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