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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 165

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K
Kiran Jindal
from Jorhat, Assam
Oct 5, 2018
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I have done recharge of 2000 on 2 oct on apdcl prepaid meter no[protected]
Through debit card from my central bank debit card it is showing sorry card is in process we will do if we find our card after 5 min i got message.. Money debited from my account but not generated voucher code on apdcl prepaid meter voucher section when i m seeing it is not showing.. I have done again next transaction of 2000 then it is successful.. Voucher code is also generated then where my previous money gone... Kindly help refund my money please in my bank account or generated voucher code
BillDesk customer support has been notified about the posted complaint.
Oct 05, 2018
Updated by Kiran Jindal [protected]@gmail.com
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    J
    Jaydeep Pipaliya
    from Bardoli, Gujarat
    Oct 5, 2018
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    My Jio number recharge with paytm and money deducted from my account and recharge not done and I have BILLDESKutill order id and wallet txn I'd also so plz your support team to ask and help my this problem and take action so far and help me and refund my amount to my account and fast response send to email i wish to your customer care team contact me as so fast .
    BillDesk customer support has been notified about the posted complaint.
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      D
      Desai Manjunath
      from Bhubaneshwar, Odisha
      Oct 4, 2018
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      Address: Bagalkot, Karnataka

      I am doing ksrtc e-ticket booking with debit card transaction on[protected] at 1.20pm through bill desk. But transaction will fail amount rs 550 can debited.. Please resolve the query as soon as possible.
      Name: manjunath desai
      A/c number:[protected]
      Branch: icici bank ilkal
      Service: debit card
      Transaction id: sb498800
      Date: 01/10/2018
      E-mail: [protected]@gmail.com
      BillDesk customer support has been notified about the posted complaint.
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        A
        Avdhesh kumar neeraj
        from Delhi, Delhi
        Oct 2, 2018
        Resolved
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        Resolved

        Address: Agra, Uttar Pradesh, 282010

        We have made an online payment through billdesk for our electricity bill to the company torrent power ltd agra.

        My bill not paid but payment debit in my account.

        Plz return my payment.

        Bank transaction - bil/[protected]/torrent bill/nico[protected]

        Bank - icici bank

        My torrent sevice no.[protected].

        Bank statement - attached

        Name - avdhesh kumar neeraj

        Mobile no - [protected]
        Oct 6, 2018
        Complaint marked as Resolved 
        My complaint wiil be solved ... pls closed my complaint
        BillDesk customer support has been notified about the posted complaint.
        Oct 06, 2018
        Updated by Avdhesh kumar neeraj         My complaint has been solved... so plz closed my complaint...
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          G
          gopal krishan sharma jaipur
          from Jaipur, Rajasthan
          Sep 29, 2018
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          payment failure electricity bill jvvnl 0032201809 (k no 210465010301/ ac no - 17220032

          Address: Jaipur, Rajasthan, 302017
          Website: www.billdesk.com/pgidsk/pgmerc/jvvnljp/JVVNLJPDetails.jsp?billerid=RVVNLJP

          Dear sir/madam,

          On 28 september, i have made an online payment of inr 8720.0 with transaction id [protected] towards payee bill desk bpc for my electricity bill no [protected] of jaipur vidyut vitaran nigam ltd. (K no –[protected]/ ac no[protected].

          But i have not received any payment receipt of confirmation sms.

          Kindly resolve my problem else give me contact information of your support systembr...
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          Z
          Zarin Khan
          from Kolkata, West Bengal
          Sep 29, 2018
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          Address: Kolkata, West Bengal, 700023

          Money got deducted but order was not placed: how to get back the amount from a faulty transaction

          I placed an order in Domino's and made the payment through paytm wallet.

          my amount got deducted via billfood1 but the order was not placed.kindly help me with the same

          Order id-NPT[protected]

          Deducted amount-465

          From

          Zarin Akhtar

          [protected]@gmail.com
          BillDesk customer support has been notified about the posted complaint.
          View replies
          Sir i have been done a payment to gate 2019 the amount deducted but gate asked to do another payment... Then again i payment to gate.
          My 1st deducted amount till now not refunded...
          RAJEEV RANJAN
          [protected]@gmail.com
          Gate 2019
          Reply
          LIC premium Rs.3340.00 paid transaction reference No.[protected] dated 26.9.18. Money debited from My ICICI bank SB Account but payment not credited to LIC Transaction failed.

          Immediately process refund.

          Your early immediate action will be highly appreciated.

          I cannot afford to lose my hard earned money.
          Reply
          vrr_123's reply, Sep 27, 2018
          I have complained to LIC matter is still pending, immediate refund of money debited is requested
          I have done a prepaid recharge of Rs 351 using billdesk payment gateway . Amount is debited from my A/C but not received as the recharge amount

          Kindly refund the amount as early as possible
          Reply
          I pay due payment of my car but the payment is not updated in the account till now my loan no is 43045494 and the reference no. through i pay the amount of 21095 is NHDF[protected].please tell in how much time payment is updated
          Reply
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            P
            Poojagoswami27
            from Margherita, Arunachal Pradesh
            Sep 29, 2018
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            Address: 785001
            Website: billdesk.com

            Sir/mam
            I have made a payment of rs 1586.81 against my electricity bill through SBI internet banking using billdesk payment gateway on dt. 29 Sep 2018. Though it showed that the transaction was successful and even money was debited from my bank account but the same is not reflected when I view my electricity bill again. The transaction id is NSBI[protected]. How much time will it take to show that there's no outstanding amount left to be paid? Or if the payment is not received by the company when will my money be refunded? I look forward to hearing from you soon.
            Thanks
            Pooja Goswami
            Email id poojagswami.[protected]@gmail.com
            BillDesk customer support has been notified about the posted complaint.
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              D
              Deepi26
              from Madurai, Tamil Nadu
              Sep 28, 2018
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              Dear Sir/Mam,

              We will like to inform you that the amount of rs 10324 has been paid through net banking on dated 28.09.2018 against the Manappuram Finance is till not reflecting.

              The payment has been deducted from the bank a/c of ICICI, Pallavaram Chromepet branch, Chennai against online payment transaction Reference no: Nici[protected]. Could you Please help me out Regarding this Problem. Kindly please do ASAP.
              BillDesk customer support has been notified about the posted complaint.
              View replies
              I have recharged jio number through paytm but it is showing as bill payed to billdeskutil, when can I expect refund amount
              Reply
              Respected Sir/Ma'am I paid my loan amount costed of Rs.5094/- at 01/10/2018 through UPI Payment
              And my due date is 04/10/2018
              The amount was Debited from my account but didn't reflect in my Kredit Bee app
              Kindly resolve this problem

              Kindly find attachment
              Reply
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                H
                Hj031294
                from Indore, Madhya Pradesh
                Sep 26, 2018
                Resolved
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                Resolved

                Address: Ujjain, Madhya Pradesh, 456006
                Website: Paytm

                I can't recive any confirmation massege from paytm payment deducted by my bhim upi
                Sep 26, 2018
                Complaint marked as Resolved 
                I can't recive any confirmation massege from paytm but payment was deducted in my sbi account
                BillDesk customer support has been notified about the posted complaint.
                View replies
                Eventhough i have completed my electricity bill payment the bill status is showing as unpaid. But akount has been deducted from my bank account. So pleaae resolve my issue.
                Reply
                avala sarala's reply, Sep 28, 2018
                Please refund amount to my savings bank account
                avala sarala's reply, Sep 28, 2018
                Details regarding payment are submitted here
                Please refund amount urgently sir
                Reply
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                  M
                  Meghana.hegde
                  from Bengaluru, Karnataka
                  Sep 26, 2018
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                  Address: 560003
                  Website: XAT

                  I paid my XAT fees through BillDesk. Right after submitting the OTP, the screen became blank. I have not closed the page. I do not know if the payment has been made. If the payment has been made, I have not been given a confirmation. The same happened with the SNAP fees and it has been paid twice and the excess amount of Rs. 1750 has not yet been received back.
                  BillDesk customer support has been notified about the posted complaint.
                  View replies
                  I was trying to apply for gate exam through my mothers debit card but it say that transaction is failed
                  Reply
                  My bill Torrent Power LTD (AGRA) is not paid but Amount is debit in my account .
                  My Service no[protected] .
                  Bank transaction is ( BIL/[protected]/ TORRENT BILL/ NICO[protected] ).
                  MOBILE NO . [protected]
                  Reply
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                    P
                    Prak1990
                    from Mumbai, Maharashtra
                    Sep 24, 2018
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                    Address: Mumbai City, Maharashtra, 400049

                    Dear sir,

                    We will like to inform you that the amount of rs 4200 has been paid through net banking on dated 20.09.2018 against the hdfc credit card is till not reflecting.

                    The payment has been deducted from the bank a/c o[censored]nion bank of india, juhu tara branch against online payment transaction reference no nubi[protected].

                    Dear customer,

                    As requested by you, please note that the following payment has been processed through billdesk:

                    Company name: hdfc credit card
                    Card no: xxxx xxxx xxxx 0688

                    Payment amount (Rs ps): 4200.00
                    Payment date: 20th september 2018
                    Payment through: union bank of india

                    Transaction identification number: nubi[protected]

                    Please quote your transaction identification number for any queries relating to this request.
                    BillDesk customer support has been notified about the posted complaint.
                    View replies
                    Dear sir /madam
                    Please kindly Send my payment in HDFC CREDIT card last 7 Days not credit in Hdfc credit
                    Reply
                    Sir I online light bill payment date 13 september ko rs 17321 ki bill payment fail ho gyi par money abhi tak refund nhi hui plz sir help me soon because meri late fees penalty lag jayegi plz sir help me

                    Thanking you
                    Reply
                    Tarachand Verma Tcv's reply, Sep 25, 2018
                    Sir I online light bill payment date 13 september ko rs 17321 ki bill payment fail ho gyi par money abhi tak refund nhi hui plz sir help me soon because meri late fees penalty lag jayegi plz sir help me

                    Thanking you
                    Sir, Madam

                    Today 19/09/2018 i initiated online payment for LIC pay direct form using internet banking option which failed but money was deducted from my account at that time and an amount of rs. 826 was deducted. My LIC payment still showing pending and my LIC payment today is last date. Money has not been refunded

                    Reference Id 94546528
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                      S
                      swethab
                      from Hyderabad, Telangana
                      Sep 24, 2018
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                      Address: Rangareddy, Andhra Pradesh, 500070
                      Website: www.tsprrecruitment.in

                      Sir/madem,
                      I am swetha i applied for tspsc panchayat exam september 11th 2018, when i was doing registration https://www.tsprrecruitment.in site after login to the site first it is asking payment so i paid through net banking option bust site had a problem so two times 800*2=1600,
                      Money was deducted, but it was showing payment failed, so please refund back my money.
                      BillDesk customer support has been notified about the posted complaint.
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                        A
                        act12345
                        from Barddhaman, West Bengal
                        Sep 22, 2018
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                        Address: 713103

                        I was making kreditbee loan repayment online payment. I was asked to choose mode of payment. I choosed upi instead of debit card. When i clicked upi it asked me my vpa which is virtual payment address. After i typed my vpa it asked me to login my upi app. When i logged into upi app i found one notification requesting 5094.06rs which was my kreditbee repayment amount. It was indiaideas @icici, ac no [protected]. When i transferred 5094.06rs, amount was deducted from my account, but i didn't get any messages from kreditbee and my payment is not done. So please sir please refund my money...
                        Mahadev roy

                        Transfer invoice account details is... Mahadev roy [protected]... [protected]@gmail.com..
                        BillDesk customer support has been notified about the posted complaint.
                        View replies
                        My order has been cancelled from dominos pizza but my amount deducted from my paytm acount ₹399 from your billdesk food1 on 5 sep 2018 03:44 PM please refund my amount asap
                        Order id: NPT[protected]
                        Reply
                        I did my hsbc credit card payment through billdesk..but i have not received any confirmation email ...its not reflecting in my online banking as well...this is my transaction reference number..NSCB[protected]...kindly provide an update as soon as possible..my email id is neelimatiwari.[protected]@gmail.com...contact details..[protected]
                        Reply
                        I have tried to pay WBSEDCL through Billdesk. My account has been debited the required amount but the payment is still pending.Please pay to WBSEDCL soon. Here I have enclosed the required documents below, please verify it
                        Reply
                        Prabir Ghorai's reply, Sep 18, 2018
                        Invoice number : 488001976559
                        Prabir Ghorai's reply, Sep 18, 2018
                        My complaint has not resolved, , , !
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                          K
                          Komalaj
                          from Bengaluru, Karnataka
                          Sep 21, 2018
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                          Address: Mysore, Karnataka, 570002
                          Website: m.kfc.co.in

                          Hi team,

                          On 21st September, i have booked a order with kfc online via billdesk gateway. The amount was deducted but amount is not refunded and order is not placed.

                          Please proceed with the refund process.

                          Details:
                          Dear Customer, acct XX0371 has been debited for Rs.223.99 on 21-Sep-18 towards linked billdeskpg.[protected]@icici. UPI Ref no[protected]
                          Google Transaction ID: CICAgKCCsLTCKA
                          BillDesk customer support has been notified about the posted complaint.
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                            K
                            Komalaj
                            from Bengaluru, Karnataka
                            Sep 21, 2018
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                            Address: Mysore, Karnataka, 570002
                            Website: m.kfc.co.in

                            Hi team,

                            On 31st may i have booked a order with kfc online via billdesk gateway. The amount was deducted but no refunded and order not booked.

                            Please proceed with the refund process.

                            Details:
                            Dear Customer, acct XX0371 has been debited for Rs.223.99 on 21-Sep-18 towards linked billdeskpg.[protected]@icici. UPI Ref no[protected]
                            Google Transaction ID: CICAgKCCsLTCKA
                            BillDesk customer support has been notified about the posted complaint.
                            View replies
                            Sir I does online light bill payment rs 17321 on 13 september 2018 bill payment fail but money not refund in my account yet 10 days ago sir plz help me soon.
                            than king you
                            Reply
                            Tarachand Verma Tcv's reply, Sep 23, 2018
                            Sir I does online light bill payment rs 17321 on 13 september 2018 bill payment fail but money not refund in my account yet 10 days ago sir plz help me soon.
                            than king you
                            Sir my pspcl bill traction failed but payment is send transition id NATL [protected] DATE 18/09/2018 TIME 10.15 BAMK A/C [protected] AITEL PAYMENT BANK AMOUNT 3640 U45AN020418M HARJIT KUMAR MOBILE NO [protected]
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                              D
                              Divya Malaviya
                              from Surat, Gujarat
                              Sep 21, 2018
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                              Address: Surat, Gujarat, 395004
                              Website: www.suratmunicipal.gov.in/epay/EPTax/EPayDefault.aspx

                              I have paid two time already to surat munciple copration (Smc) for property tax and money already deducted and still showing bill due and not received receipt... Moreover not received refund amount of fail transaction...
                              Messages of payment made with ref: 1) dear customer, your account xx2110 has been debited with inr 2, 349.00 on 19-sep-18. Info: bil*onl*[protected]*bill de. The available balance is inr 25, 666.54. For dispute, call [protected]. And 2) dear customer, your account xx2110 has been debited with inr 2, 349.00 on 19-sep-18. Info: bil*onl*[protected]*bill de. The available balance is inr 23, 317.54. For dispute, call [protected].
                              BillDesk customer support has been notified about the posted complaint.
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                                V
                                Vipin Vias
                                from New Delhi, Delhi
                                Sep 20, 2018
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                                Address: 110034

                                Ihave paid my electricity bill of rs 5040/- to tata power ddl delhi for my ca no [protected] on 19/9/2018 vide payment ref no s/94537974, the payment is debited in my sb a/c on 19/9/2018 copy of bank statment is attached herewith for your ref, but till date the payment has not been updated in tata power a/c they are still showing this payment is pending. Plese do the needfull at the erliest to resolve this problem.

                                Regds
                                Vipin vias
                                [protected]
                                Attachments area
                                BillDesk customer support has been notified about the posted complaint.
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                                Vassan eye after surgery Sunday extra charges on normal check up
                                Name Venkatesh
                                UID No204290
                                Reply
                                I had ordered food from the KFC app and payment was successful through Paytm and payment was made to
                                Order Id is NPT[protected].
                                After waiting for an hour, I enquired at KFC and it was known that they did not receive any order. Hope I get my refund back asap.
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                                  V
                                  Vidhi Asthana
                                  from Raipur, Chhattisgarh
                                  Sep 20, 2018
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                                  Address: Gwalior, Madhya Pradesh, 474011

                                  Dear Sir,

                                  I was filling kvs recruitment 2018 form on 12th september 2018 and when i was doing online payment through billdesk with my Canara bank debit card the amount of Rs.1000 was deducted from my account and then the page went blank and then after logging again the payment is still showing due... And i have contacted my bank regarding this problem and they have said that the amount has been debited from my account for bill desk..

                                  Solve my problem either by getting my form submit or by refunding the amount.. Plzz resolve my query as soon as possible because the last date of submitting the form is near...please do the needful...as soon as possible..

                                  Regards
                                  Vidhi Asthana
                                  [protected]
                                  BillDesk customer support has been notified about the posted complaint.
                                  View replies
                                  My UPI transaction ID is[protected], payment is done through the Google pay but payment is not complete for the bill desk so I made a another transaction which is successfully done now I want my refund for UPI transaction ID[protected]
                                  Please submit my problem and preceed the further steps as soon as possible.
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                                    A
                                    amar.panchal
                                    from Naliya, Gujarat
                                    Sep 20, 2018
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                                    Regarding this today i done payment through upi my payment debited from my account but my invoice is still pending so please do needful as your earliest, i done my payment through upi i got msg that your payment is successful but my invoice is still pending. I am a lic merchant portal user, lic give me password for premium collection of polsy holders, so i collected 22012 through this portal and this amount remittance in lic within 24 hours, therefore i use upi for this but on 19/09/18 when i did this msg displayed on my desk that payment is successful and such amount debited from my account but my invoice shows that it is pending and that's why portal is not open for further transaction so request to you please solve my this problem as your earliest,
                                    Thanking you
                                    BillDesk customer support has been notified about the posted complaint.
                                    View replies
                                    Electricity provider bses yamuna power limited
                                    ca no[protected] AND ca no[protected]

                                    the electricity bills for above electric connections are directly debited from my account. i want to discontinue the same. kindly do the needful and inform me

                                    best regards
                                    k s mathur
                                    Reply
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                                      D
                                      Dhanjit Choudhury
                                      from Lala, Assam
                                      Sep 19, 2018
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                                      Address: Barpeta, Assam, 781325
                                      Website: kvsangathan.nic.in

                                      Name : Dhanjit choudhury
                                      Reg. No. :18529122
                                      Post applied for : librarian under kendriya vidyalaya sangathan's requirements 2018
                                      Mode of payment : online (SBI debit card)
                                      Date of payment : 13/09/2018
                                      Transaction ID : [protected]
                                      Deducted amount : 1000/-

                                      My issue : while doing online payment, the payment of 1000/- was deducted from bank, but the system process is showing as the payment status is pending .please take a quick action against my issue and refund my money. Because I am unable to generate the confirmation page and the last date of submission is going to be over. So take some effective action.
                                      * enclosure *
                                      Photo copy of payment status
                                      BillDesk customer support has been notified about the posted complaint.
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