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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025

Complaints 5422

Resolved

656

Unresolved

4766

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BillDesk reviews & complaints page 165

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Address: New Delhi, Delhi, 110059

I paid my HDFC Credit Card Bill. I have not been paid on my bill yet.

Transactions reference no:- KPG-[protected]
Payment amount (10150)
Payment mode (Kotak net banking)

I hope you will solve my problem soon.
Thank you
Virender
Email:- [protected]@gmail.com
Mobile: [protected]

Oct 27, 2018

Complaint marked as Resolved

Bill Desk not find my transaction But bill pay done

BillDesk customer support has been notified about the posted complaint.

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K

kiranbr

from Hyderabad, Telangana

Oct 30, 2018

On 22-Oct-18 I made online electricity bill payment to TSSPDCL (through website https://www.tssouthernpower.com/) using BillDesk option. The transaction has errored out, but the amount has been debited from my bank account, paid to BillDesk and not paid to TSSPDCL.
How to resolve this issue? can anyone help me please.

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Hsbc billdesk - amount not credited my credit card account - ×××× ×××× ×××× 3082)

Amount paid through hsbc bill desk but still not reflected.

Transaction details:

Transaction ref no: phdf[protected]
Bill paid on[[protected]:03:27]
Credit card numbet - ×××× ×××× ×××× 3082
Email - [protected]@gmail.com
Payment amount - 9431
Payment mode - hdfcnetbanking

Please check and let me know the status asap.

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Address: Cuddalore, Tamil Nadu, 607002

Website: www.billdesk.com/pgidsk/pgijsp/error1.jsp

Dear Sir / Madam,

I had processed pan card payment Of Rupees 107 my from icici online account. Amount is debited from my account but transaction status shows error. Please help me resolve the isssue. Below provided is the transaction details.

Transaction Date : 24/10/2018, Time : 09.49 PM
Reference ID : [protected]
Transaction Amount : INR 107.00
Remarks : Andal Gopal Pillai PAN Card Charges[protected]National Securities Depository Ltd payment/https://www.onlineservices.nsdl.com /BILL DESK BPC/Transaction amount Rupees.107

The error received is this:
https://www.billdesk.com/pgidsk/pgijsp/error1.jsp
Reason: sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.

Aug 7, 2021

Complaint marked as Resolved

BillDesk customer support has been notified about the posted complaint.

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NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

Oct 29, 2018

To resolve your query/concern, kindly provide us your Temporary Token Number, Registered Date of Birth and Registered E-Mail ID at [protected]@nsdl.co.in

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Address: Chennai, Tamil Nadu, 600045

Website: www.billdesk.com/pgidsk/pgmerc/hdfccard/HDFC_card.jsp

Dear,

Hdfc billdesk - amount not credited my credit card account - ×××× ×××× ×××× 1569)

Amount paid through hdfc bill desk but still not refelcted.

Transaction details:

Transaction ref no: psbi[protected]
Bill paid on[protected]
Credit card numbet - ×××× ×××× ×××× 1569
Email - [protected]@gmail.com
Payment amount - 3490
Payment mode - sbi netbanking

Please check and let me know the status asap.

BillDesk customer support has been notified about the posted complaint.

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V

Vikramsinh Sodha

from Ahmedabad, Gujarat

Oct 25, 2018

Dear Sir,

I had made a payment of Rs. 399 from my HDFC Netbanking and payment processed through BiLLDESK. The amount is debited from my account but it was not received by Reliance Jio, now I want that amount back to my bank account. please do the needful at the earliest.

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Address: 502319

I tried to pay electricity bill on my mobile
Money deducted in my bank but it shown transaction failed
And at bill enquiry portal
Tsspdcl website provided
"any money deducted will be reflected into bank account within two working days
Transaction was cancelled on
Date:[protected]
Time : 21:44:54
Bill was does'nt paid
Transaction reference number: pcpi[protected]
Unique service number :[protected]
Mobile number : [protected]

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Transaction id:[protected]
Date and time :21.10.2018: 20.00.12
Type of payment: collect - pay - request.
Details: recharge for jio number tried and the recharge was not done but account has been debited with amount of rs:149. The payment was tried through bhim app.
The recharge was tried to jio number [protected]. The merchant site was [protected]@icici.

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K

kapil sharma classical singer

from Ludhiana, Punjab

Oct 22, 2018

Amount deducted from bank but electric bill not paid..please refund the amount

S

santy2u

from Bengaluru, Karnataka

Oct 22, 2018

Made 2 payments of 8000 & 7000 respectively on 12th October for HDFC credit card through billdesk. Receive the Transaction success message in the browser after the payment was successful. But still, in my HDFC credit card account, these payments are not credited. Neither I have received the confirmation email against my payment

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I made online payment of rs.8550.14 to my lic policy no on 20th oct 2018. The amount has been deducted from my account but the transaction failed and the amount is not received by lic.

My transaction reference details:

Narration : bil*onl*[protected]lic of india
Date : 20 oct 2018

Thanks
Babaiah

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G

Gunalan Lakshmipathy

from Bengaluru, Karnataka

Oct 24, 2018

Busindia booking not done. But transaction is successful. Booking done on 24th October morning 8.30AM. seat no. 20w PRTC.

Ref no. Bil.onl.[protected]

Screenshot attached.

307rs deducted from ICICI bank account through netbanking.

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Address: Chandigarh, Punjab, 160034

Website: Domino's

Hello

I have made a transection through my paytm wallet to dominos payment has been made but domino's didn't receive the payment then i ordered through cash, billdeskfood1 through #npt[protected] by paytm at 8:25 of ppt[protected] order id inr 294/-
Request you to trace my payment as per above transection id & kindly refund the same urgently.

Monika
[protected]

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P

parcia

from Auraiya, Uttar Pradesh

Oct 22, 2018

On 10/10/18 12:31pm i order from dominos from paytm(BilldeskFood1) and when i order it my money is deducted but the order is not place then after the talk to dominos customer care he said that it will return in between 3-4 days

M

Madathala Konda Reddy

from Visakhapatnam, Andhra Pradesh

Oct 22, 2018

I paid electricity bill on 11th Oct 2018 Rs: 728 through icici net banking.Amount deducted from my account but bill desk site still its not updated.Its already 4 days but still its not updated in Bill desk portal.please help on this.

Here is the details:

Transaction Id: [protected]

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Address: Pune, Maharashtra, 411005

Hello,

I made a payment of 37000 under the email id [protected]@gmaiil.com to hdfc credit card and haven't received any transaction number yet, normallly i receive it within 15 minutes but it it is already 4 hours, the transaction date and time are 19th oct 2018 at 1:45 pm, the amount has been deducted from my account. Please look into the matter as soon as possible

Regards

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Address: 388120

Sir, on 11th oct 2018, I paid 1325.26 Rs. through net banking on mgvcl.com as my electricity bill, but an error came by stating that the process can not be done this time, but at the same time amount has been deducted from icici bank.

Today is 16th oct, 2018 4;15 p.m. I again checked my balance, but unfortunately, it has NOT been reverted in the bank again.

Please do the needful. My mob. no is [protected]

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N

nimishsaxena83

from Lucknow, Uttar Pradesh

Oct 22, 2018

I have made a payment of Rs 8329 on 17.10.2018 against my hdfc diners credit card ending with 6494. This payment is not reflecting in my card account till date. I have also not received any mail on my mentioned id, that is, on [protected]@gmail.com.

Please look in this matter and provide resolution.

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I PAID MY ELECTRICITY BILL OF OCTOBER THROUGH BILL DESK BUT DON'T RECEIVED MY PAID RECEIPT
PLEASE UPDATE SOON TO South Bihar Power Distribution Company Limited ..
So i can download my updated bill..

Txn Ref No : PSBI[protected]

Transaction ID : SB[protected]

BILL NUMBER: S

ACCOUNT NUMBER : [protected]

Bill Amount : 290.00

Transaction Date : 13/10/2018

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I have paid my electricity bill on 12 Oct 2018 but still on pspcl website, it is showing my bill is due. Already money of RS 3050 has been debited from mother 's SBI account but money has not been transferred. Please see to it as today 15 Oct is last date of my bill payment .I'm attaching my SBI account summary and my due bill photos. I think problem in payment gateway somewhere please see to it.

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U

Udayranjan Parida

from Patna, Bihar

Oct 18, 2018

Please reverse my accounts 4000 which is not credit my reliancemutual fund account

D

dattu p

from Attingal, Kerala

Oct 18, 2018

Transaction completed successfully money debited from my account but receiver didn't received amount please slove the as soon as possible because it's my exam fee please solve it

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Address: 110092

I have paid bses yamuna power limited bill of rs 1290 through bill desk on 14 oct 2018. The money has been deducted from my account but bses showed me transaction failed. The payment was made through icici debit+atm card. I request you to take necessary steps regarding it and try to resolve my problem asap. I can't afford to loose 1290 rs its a very big amount for me. Please help

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R

rahul6973

from Muzaffarnagar, Uttar Pradesh

Oct 15, 2018

I had paid uppcl bill through Google pay bildesk service. But bill not paid please return my money

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Address: 147002

Hlo sir/mam,
I recharge my mob no. on 11/10/2018 at 8:30 am but not update in my no and no data is given or activate in my jio no [protected]. I am facing alot of problem due to this. Please check the status of the recharge.
Otherwise return my amount in my account.
Please see what happens in this online transaction.
Thakyou
By Harsh Garg
[protected]

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S

sharrypriya

from Abohar, Punjab

Oct 22, 2018

I paid my hdfc credit card bill 3 days ago.I have not been paid on my bill yet.

Transactions Reference no (PSB[protected])
Payment Amount (10000)
Payment mode (Sbi net banking)

I hope you will solve my problem soon.
Thank you
Surinder kumar

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Address: Pune, Maharashtra, 411051

Website: public.msrtcors.com/ticket_booking/index.php

I have paid 1246.200 rs. For booking of ticket. Money has been
Deducted from my account, but ticket not booked yet. I giving you
Following details:
Upi ref. No.:[protected]
From: mr milind anil tade ([protected]@okaxis)
Issuer bank: bank of maharashtra

To: billdeskmsrtc (Billdeskpg. [protected]@icici)

Google transaction id: cicagkccgfzvlg
Upi transaction id:[protected]

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R

rajatsuraj

from Bengaluru, Karnataka

Oct 16, 2018

Need to know the details of my transaction reference number PSBI[protected] on 10.10.18 please reply me on rajat.[protected]@gmail.com

M

Mukesh Biswal

from Bargarh, Odisha

Oct 16, 2018

Sir while applying for IBPS clerk my payment show unsuccessful but fund has deducted from account whether I will make the payment twice or not and is this fund will return to my account

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Address: 673655

Sir
I have done a payment via billdesk for aiims an amount of rs 1, 500 on 06 oct 2018, the above amount has been deducted from my account but the transaction was not done. As soon as i sumitted the otp screen froze and error message received after few minutes.

Syn - inr 1, 500.00 debited to a/c no. *7263 on[protected]:31-for pos txn at[protected][protected]-aiimsothdrcard

Kindly do the needful for refunding the amount.

Thanks!

BillDesk customer support has been notified about the posted complaint.

Oct 11, 2018

Updated by Micky Abraham the bank is Syndicate bank

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N

natasha nandi

from Barpeta Road, Assam

Oct 16, 2018

I recharged with 2000 in my apdcl account on 08.10.218 at 6.16 am baring consumer no[protected] name ratna nandi.. My bank account was debitted but no voucher code was generated...kindly provide me with my voucher generated code or else credit my account and provide me a solution at the earliest

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Address: Kolkata, West Bengal, 700075

Website: billdesk.com

I tried to pay through bill desk. After submitting the OTP and clicking on the proceed option, the page showed "TRANSACTION CANCELLED". But I received a message from my Bank that Rs. 2300/- has been debited from my account. Totally disappointed. I want the refund ASAP. Tried to reach you over phone, but none of the contact numbers is working.

I have sent an email also, but have not received any response yet. Simply disgusting.

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K

Karthik Reddy Ponnala

from Anantapur, Andhra Pradesh

Oct 10, 2018

My money was debited .But recharge not successful my UPI RF no[protected]

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I have done the payment for recharging my Jio phone number through Google Pay UPI. Rs. 398 money got deducted but recharge was not done.
Could you please look into the issue and refund my money.

Details below:

Payment done on : 9th October 2018 9:22 am

From: NISHITHA NEMANI ([protected]@okhdfcbank)
Issuer Bank: Kotak Mahindra Bank

To: Indiaideas ([protected]@icici)

Google Transaction ID: CICAgKCCzq-nYw
UPI Transaction ID:[protected]

BillDesk customer support has been notified about the posted complaint.

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E

E Munikrishna Reddy

from Vijayawada, Andhra Pradesh

Oct 10, 2018

Good morning sir
This is E mini Krishna Reddy
My account no -[protected]
Central bank of India- Ekambrakupam branch
Saturday ie 29/09/18 I transferred 252000 to APBCL for stock purchase. But my payment is missing
Please send to my account above said amount as soon as possible.
Thank you sir

A

Abhishek Arjun

from Anantapur, Andhra Pradesh

Oct 15, 2018

Am unable to track my payment Bill made through BillDesk plz help me how to track my transaction reference number.PADB[protected]

T

thameemche

from Chennai, Tamil Nadu

Oct 15, 2018

Sir, I made a Hdfc credit card payment of Rs.20, 000/- on 09-oct-2018. The transaction status shows successful, but the amount not yet credited into my Hdfc credit card. Since I have not received e-mail from billdesk I donâ€™t have the transaction ID and could not verify online. Kindly do the needful. My e-mail Id is thameem.[protected]@gmail.com

A

anushkan

from Panaji, Goa

Apr 24, 2019

I have done the payment for recharging my Jio phone number through Google Pay UPI. Rs. 449 money got deducted but recharge was not done.
Could you please look into the issue and refund my money.
Recharge was made on 2nd april 2019, its almost a month now.

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Today i recharged for a jio number at application my jio
My jio app has payment gateway integration provided by billdesk
As i was sent to payment page provided by billdesk i selected UPI as mode of payment
I entered upi address and submitted it
As a result I came to a page saying login to account and authorize the payment
I aurhorized payment of ₹349 to
Indiaideas @icici but didn't recieved any recharge from jio
I tried to contact all authorities regarding this (including jio, the bank from which money deducted) but i couldn't get any satisfactory reply from above parties.
So i complained on consumer complaint forum
Please help regarding this payment.
I've upi id of payment paid to [protected]@icici

Oct 15, 2018

Complaint marked as Resolved

Got a refund from company today. I got mail from company for a refund That needed 5-7 working days to refund

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Address: Kolkata, West Bengal, 700028

On 9/10/2018 rs.1350 was paid through my icici credit card 5241 xxxx xxxx 9007 towards calcutta electric supply corporation ltd (Cesc) electricity bill payment for the month of september 2018. My customer id is [protected].
Rs.1350 was debited from my card at 0.03 hrs on 9/10/2018 but amount was not credited towords cesc bill. Even though the amount was deducted for payment through bill desk gateway payment but no payment reference was generated. And cesc bill is showing due for payment.

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R

Rupesh Dodiya

from Ahmedabad, Gujarat

Oct 12, 2018

My transaction was successful but recharge not done my upi transaction id[protected] and my google transaction id-CICAgKCCofSSYA please my fund is refund

R

Ramesh VD

from Belgaum, Karnataka

Oct 12, 2018

KFC ordered on 10/08/18 at 2pm.paid through paytm.billdesk ppt[protected] and paytm id.[protected].
Suddenly network was down payment has been deducted but order not completed. Now how can I get my payment back.kindly advice and do the need full.

VD Ramesh
Mob.[protected]
Bangalore

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