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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 17

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S
Singh.gs
from Lucknow, Uttar Pradesh
Sep 5, 2022
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Address: Lucknow- UP

I have done my prepaid meter recharge of 300/- on 31/08/2022 but token not generated hence recharge unsuccessful amount debited from my account and still not refund in account. Please make process to refund.
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    S
    SravanKothoju
    Sep 5, 2022
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    Dear Partner,

    Greetings from RenewBuy!

    Thank you for your trust and confidence in our services. Your continued support has helped us become one of India’s fastest growing insurance distribution platform and stand true to our vision of simplifying insurance and making it accessible to all.

    You recently logged a ticket with a subject of Payment Deducted but Policy not recieved for HERO HONDA SPLENDOR PRO (AP36AT3029) with us. This e-mail is to advise you of an update to that ticket.

    The following comment was added to ticket [payment-deducted-443040]:

    Dear Partner, We would like to inform you that payment is yet not confirmed at insurer end. We are continuously checking with the insurer, and we will update you soon. Regards
    Regards,

    Team RenewBuy
    [protected]@renewbuy.com

    transaction done by k.sravan kumar [protected]@gmail.com hdfc bank account holder...
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      A
      arnabadak
      Sep 5, 2022
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      WBSEDCL billdesk payment has been done through UPI on Vidyut Sahayogi App for Rs. 611. Money has been deducted from the bank but the electric bill remains unpaid. Please help me.
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        K
        Kalevaibhav
        from Powai, Maharashtra
        Sep 2, 2022
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        Address: Mumbai

        Myself Vaibhav Dnyandeo Kale. On 26 th of August I did 20 rs payment transaction for MLWB membership to MLWB through Billdesk .
        UPID NO[protected],[protected]
        I did 20 rs payment transaction for twice so instead of 20 rs I had paid 40 rs so it's my humble request to refund my 20rs transaction which is failed .
        +4 photos
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        Sep 02, 2022
        Updated by Kalevaibhav         Humble request to refund the 20 rs failed transaction as soon as possible .
        Txn ID - 720964 (MLWB) .
        Membership Name - Nikita Vaibhav Kale.

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          R
          R8703Tinku
          from New Delhi, Delhi
          Sep 2, 2022
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          Payment update wrong credit card

          Address: Amarnagar, Faridabad

          Dear sir,
          My kotak cradit card payment not update.
          Kotak Card No-[protected]
          Amount - 22206
          I have already hdfc bank account online payment 21/08/2022 cheak pdf bank statement but payment not credited kotak cradit card [protected]. Webpay transaction reference number YHDF[protected].
          Please return my payment as soon as possible. I think payment was wrong cradit card....
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          K
          Kankatala Satyanarayana murthy
          Sep 2, 2022
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          I have paid the bill on 30 Aug 2022 and the amount of 879 and the service no is praviate and the amount not refunded
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            @@1234
            from Mysore, Karnataka
            Sep 1, 2022
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            Address: Mysore

            I had paid fees on dated 28/08/2022 through Google pay rs5700 with UPItransaction ID:[protected] to kendriya vidyalaya sangathan and it's successful but the school portal is showing fees has not been initiated and fees has not been paid we need an urgent refund to pay again or else we will complain it consumer court the nessary screen has been attached
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              V
              venkatraju007
              from Hyderabad, Telangana
              Sep 1, 2022
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              Resolved

              5000rs money is debited from my icici account but its doesnt show credited transaction at nps account it finally has shown failure at nps after transaction debited money from my bank account.transaction done via billdesk.please check status of transaction and revert to my email venkatraju.[protected]@gmail.com
              UPI:[protected]
              Sep 1, 2022
              Complaint marked as Resolved 
              i have recieved message from nps that money transaction for credit has been intiated and will get updated on nps portal
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                R
                R2000m
                from Bhopal, Madhya Pradesh
                Sep 1, 2022
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                I paid my fees amount 530 rs but is not happen please refund my money 530rs there is screenshot of my transaction
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                  A
                  Adars01
                  Aug 31, 2022
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                  Address: Rourkela,Odisha

                  On 26 August 2022, 11:48 PM.I had done a transaction using BillDesk payment gateway(UPI) to TPWODL(Tata Power Western Odisha Distribution Limited) to pay my electricity bill but it was not successful because Rs 514 was deducted from my account and it did not reflect in TPWODL'S website.So please help me with it as soon as possible.
                  +1 photos
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                  Sep 02, 2022
                  Updated by Adars01                   Today I had recieved a mail regarding this from consumer complaints.
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                    S
                    [email protected]
                    Aug 31, 2022
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                    Sir,
                    I am writing this complaint to inform you that my name is suvam chatterjee, My enrollment number is WBPSC[protected]
                    After filling form of District Officer (Adv No.04/2022], When i trying to pay my exam fees rs 211.89, After transaction PSCWB page showed " Sorry! your session is expired", . So I tried 2 times (1st on 30/8/22 and 2nd on 31/08/22), And 2 times deducted my money. Total 211.89*2=423.78 Rs. Please Refund my extra 211.89 Rs, And updated my form that paid.

                    My mob no: [protected]
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                      R
                      RAVI MALJI
                      Aug 30, 2022
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                      I was making a contribution of 12 thousand to my e-NPS account (National Pension System) through Bill Desk payment gateway today (Aug 30, 2022) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.

                      PFA screenshot from my bank account for transaction details. Please help.
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                      I am facing same issue . How did your issue got resolved?
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                        A
                        Antarjal kushagrata
                        Aug 26, 2022
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                        This company seems to be a cheating company. It is not small amount but more than 100K INR amount got deducted from my account when I was trying to pay my credit card bill but it is showing that the payment failed.

                        I work in the area of API integration. Generally, when the API is failed, it should revert the money to my account in maximum 5 to 10 minutes. It is been more than an hour but the money is not credited back to my account.

                        The worst part is that they don't even have a customer service contact number to speak to.

                        All you can do is lodge a complaint via web portal which we don't know who and when will they respond to.

                        These kind of companies to should not be given licensed to run these big transactions.

                        Very disappointed and worried about myoney that when will I get back.

                        It is hard earned money. You should not play with our money.

                        Sorry to say but it is an idiotic application to me.
                        BillDesk customer support has been notified about the posted complaint.
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                          M
                          Mallikarjunareddybommireddy
                          Aug 25, 2022
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                          AP migration certificate

                          I have paid 500 rupees for migration certificate and amount is deducted from my bank account using upi and billdesk shoes an error and does not generate the acknowledgement number now I cant download the migration certificate but amount is deducted from my bank account using amazon upi...
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                          kumarankur
                          Aug 25, 2022
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                          While registering for the NPTEL exam after entering OTP for payment it showed a blank page with a page error. Got an email from the NPTEL stating the confirmation of successful payment of exam registration fees and money was also deducted from the bank. But on the NPTEL course page, my course is being shown in the "unpaid" list and the payment status is "payment_initiated". My UPI reference number:[protected]
                          Please look into this matter as most urgent as the deadline for the NPTEL payment is near.
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                            J
                            Jeenita
                            Aug 22, 2022
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                            Amount deducted from SBI Account(BHIM)but payment failed

                            Rs 850 has been deducted from my SBI account while filling up the IBPS PO exam 2022 on 22 of August 2022 from BHIM app but i couldn't complete the form fill up as it shows failed payment....
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                            R
                            Rajalingam N
                            Aug 22, 2022
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                            Address: Bsnl

                            Utr no[protected] and T2208221134586212846688 please refund amount
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                              S
                              [email protected]
                              Aug 21, 2022
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                              Billdesk 1017.70 amount debited at payment gateway but not credited to NPS

                              I was making a contribution of 1017.70 to my e-NPS account (National Pension System) through Bill Desk payment gateway today (Aug 21, 2022) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my HDFC bank account but not credited to my NPS account.
                              The transaction ID is YHDF[protected]/BILLDKNPSTRUST
                              REF NUM:[protected]

                              Attached is the screenshot for reference....
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                              S
                              Sanjai sngh
                              from Bulandshahr, Uttar Pradesh
                              Aug 21, 2022
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                              Address: Bulanfdhshr

                              Mere upi khate se Paisa cut Gaya Hai parantu Billdesk dwara LIC Premium ka bhugtan nahin kiya Gaya Hai kripya shighra nidan karane ka kasht Karen
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                                S
                                Sanjai sngh
                                from Bulandshahr, Uttar Pradesh
                                Aug 21, 2022
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                                Address: Bulandshshr

                                Hamare upi khate se rupya cut Gaya Hai parantu LIC ka premium bhugtan Bil tax dwara Nahin kiye jaane ke sambandh mein Hamari samasya ka nidan karane ka kastkasa
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