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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 17

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K
KAUSHIK KUMAR PRADHAN
Sep 11, 2022
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Today, date 11/09/2022 I was trying to make an online payment through Billdesk from my Debit card no-xxxx xxxx xxxx 7589 . Amount debited from my account but transaction got failled. Kindly do the needful
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    S
    suhsye
    Sep 11, 2022
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    Airindia online ticket payment deducted from bank account but transaction failed, the bill desk page says -- Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.
    Transaction id : [protected]
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      S
      Sourabhkundu
      from Kolkata, West Bengal
      Sep 10, 2022
      Resolved
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      Resolved

      Address: Anjangarh , shyamnagar ,Jagaddal, north24 parganas pin 743127

      I have made a payment on 10/09/2022
      wbsedcl.billdesk.hdfcbank through Google Pay ( [protected]@okaxis ) Rs 739. I will refund this amount (750) in this UPI. Wbsedcl consumer no[protected]..plz help and support us ..
      +3 photos
      Sep 10, 2022
      Complaint marked as Resolved 
      Plz refund as soon as possible ...
      BillDesk customer support has been notified about the posted complaint.
      Sep 10, 2022
      Updated by Sourabhkundu
      Plz refund 739 as soon as possible hardly request you
      Sep 12, 2022
      Updated by Sourabhkundu
      Plz refund as soon. as possible RS .739
      Sep 12, 2022
      Updated by Sourabhkundu
      Plz refund...

      Sep 16, 2022
      Updated by Sourabhkundu
      Plz help
      I have made a payment of Rs. 2500 through BHIM SBI PAY ( [protected]@okaxis ) agsinst recharge of pre paid electricity meter of APDCL. Transanction was successful and amount was debited of bank account. But did nit receive the voucher code

      Failure bill payment through wbsedcl.billdesk@hdfcbank - Comment #4058612 - Image #0
      I have recharged my APDCL ASSAMprepaid electricity meter for Rs.2500 on 01/01/2022 through upi pay BHIM SBI. The amount is debited from my bank account but did not receive my voucher till now. Plz refund my amount

      Failure bill payment through wbsedcl.billdesk@hdfcbank - Comment #4058614 - Image #0
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        J
        Jessy Paul
        from Hyderābād, Telangana
        Sep 9, 2022
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        Address: Hyderabad

        Hi I have made Rs 65000 credit card bill payment via Gpay( run by BilldeskTez) for my axis credit card ending 6084. However Bill desk team confirmed that this payment is credit to another axis credit card ending 5661.

        I dont know why the amount to another card when I entered my credit card details on gpay app. Bill desk seems playing around with my money of Rs 65000. After being chased also i dont see any proper response. Im loosing my mental health and wasting lot of time chasing by leaving my office work family behind. I need help on the refund of Rs 65000 along with some pentaly to bill desk team for making this error and spoiling my time and energy.
        BillDesk customer support has been notified about the posted complaint.
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          S
          Report
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          Address: Lucknow

          Made a pat today morning for my eley bill in Lucknow, my bank account was debited but the payment has not been received by the electricty board.
          the message is copied below
          _[protected]
          You have made an online payment of INR 6799.0 towards BILL DESK BPC from your Account XX460 on Sep 08, 2022 at 06:00 hours. The Transaction ID is [protected].
          _____________
          please check & do the needful
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            N
            Nirudha
            from Kumbakonam, Tamil Nadu
            Sep 5, 2022
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            Address: Jayankondam

            Team,

            I have paid 2000 rupees from my mother SBI account to IIFL pay to my sister account
            Amount debited from my mother account but it not debited to my sister gold loan.
            While we asking in branch they said it not shown in our system.

            Where is our money? In SBI they given transaction ID for that debited amount payment paid to IIFL. Pls tell as solution for my money 2000
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              R
              ranjit0402
              Sep 5, 2022
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              Hi,

              I have paid my LIC premium online and selected the bill desk options to pay the premium but after approve the transaction, premium receipt not generated. However the premium amount is debited from my account.

              Kindly advice for the same.
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                I
                Ikssssss
                from Varanasi, Uttar Pradesh
                Sep 5, 2022
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                I tried paying for my friend's NPTEL course, my money got debited from the bank but the payment status was failed.
                The money hasn't been refunded till now.
                +1 photos
                BillDesk customer support has been notified about the posted complaint.
                My money got debited while the payment status showed failed. However, my friend immediately paid again after which the payment status showed successful but the amount got debited twice and it was only successful after the second time.
                Bill desk has not refunded the debited amount yet.
                Please do so at the earliest, some people need that amount of money for other needs too.

                Money debited but not refunded - Comment #4047558 - Image #0
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                  K
                  Kim_shadow
                  from Tirupati, Andhra Pradesh
                  Sep 5, 2022
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                  NPS-PRAN number not generated but money got debited from bank

                  Address: https://enps.nsdl.com/eNPS/OnlineSubscriberRegistration.html?appType=main

                  I have made a tier1 transaction of Rs
                  500 from NPS PORTAL on 5.9.22 (12:41 am). The amount is deducted from my account but I have not received my PRAN NUMBER yet. Please advise and find my attached screenshot of the payment details.

                  Acknowledgment no:11284971
                  Acknowledgment Date: 04/09/22

                  website: https://enps.nsdl.com/eNPS/OnlineSubscriberRegistration.html?appType=main...
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                  S
                  Singh.gs
                  from Lucknow, Uttar Pradesh
                  Sep 5, 2022
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                  Address: Lucknow- UP

                  I have done my prepaid meter recharge of 300/- on 31/08/2022 but token not generated hence recharge unsuccessful amount debited from my account and still not refund in account. Please make process to refund.
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                    S
                    SravanKothoju
                    Sep 5, 2022
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                    Dear Partner,

                    Greetings from RenewBuy!

                    Thank you for your trust and confidence in our services. Your continued support has helped us become one of India’s fastest growing insurance distribution platform and stand true to our vision of simplifying insurance and making it accessible to all.

                    You recently logged a ticket with a subject of Payment Deducted but Policy not recieved for HERO HONDA SPLENDOR PRO (AP36AT3029) with us. This e-mail is to advise you of an update to that ticket.

                    The following comment was added to ticket [payment-deducted-443040]:

                    Dear Partner, We would like to inform you that payment is yet not confirmed at insurer end. We are continuously checking with the insurer, and we will update you soon. Regards
                    Regards,

                    Team RenewBuy
                    [protected]@renewbuy.com

                    transaction done by k.sravan kumar [protected]@gmail.com hdfc bank account holder...
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                      A
                      arnabadak
                      Sep 5, 2022
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                      WBSEDCL billdesk payment has been done through UPI on Vidyut Sahayogi App for Rs. 611. Money has been deducted from the bank but the electric bill remains unpaid. Please help me.
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                        K
                        Kalevaibhav
                        from Powai, Maharashtra
                        Sep 2, 2022
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                        Address: Mumbai

                        Myself Vaibhav Dnyandeo Kale. On 26 th of August I did 20 rs payment transaction for MLWB membership to MLWB through Billdesk .
                        UPID NO[protected],[protected]
                        I did 20 rs payment transaction for twice so instead of 20 rs I had paid 40 rs so it's my humble request to refund my 20rs transaction which is failed .
                        +4 photos
                        BillDesk customer support has been notified about the posted complaint.
                        Sep 02, 2022
                        Updated by Kalevaibhav
                        Humble request to refund the 20 rs failed transaction as soon as possible .
                        Txn ID - 720964 (MLWB) .
                        Membership Name - Nikita Vaibhav Kale.

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                          R
                          R8703Tinku
                          from New Delhi, Delhi
                          Sep 2, 2022
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                          Payment update wrong credit card

                          Address: Amarnagar, Faridabad

                          Dear sir,
                          My kotak cradit card payment not update.
                          Kotak Card No-[protected]
                          Amount - 22206
                          I have already hdfc bank account online payment 21/08/2022 cheak pdf bank statement but payment not credited kotak cradit card [protected]. Webpay transaction reference number YHDF[protected].
                          Please return my payment as soon as possible. I think payment was wrong cradit card....
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                          K
                          Kankatala Satyanarayana murthy
                          Sep 2, 2022
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                          I have paid the bill on 30 Aug 2022 and the amount of 879 and the service no is praviate and the amount not refunded
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                            @@1234
                            from Mysore, Karnataka
                            Sep 1, 2022
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                            Address: Mysore

                            I had paid fees on dated 28/08/2022 through Google pay rs5700 with UPItransaction ID:[protected] to kendriya vidyalaya sangathan and it's successful but the school portal is showing fees has not been initiated and fees has not been paid we need an urgent refund to pay again or else we will complain it consumer court the nessary screen has been attached
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                              venkatraju007
                              from Hyderabad, Telangana
                              Sep 1, 2022
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                              Resolved

                              5000rs money is debited from my icici account but its doesnt show credited transaction at nps account it finally has shown failure at nps after transaction debited money from my bank account.transaction done via billdesk.please check status of transaction and revert to my email venkatraju.[protected]@gmail.com
                              UPI:[protected]
                              Sep 1, 2022
                              Complaint marked as Resolved 
                              i have recieved message from nps that money transaction for credit has been intiated and will get updated on nps portal
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                                R2000m
                                from Bhopal, Madhya Pradesh
                                Sep 1, 2022
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                                I paid my fees amount 530 rs but is not happen please refund my money 530rs there is screenshot of my transaction
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                                  Adars01
                                  Aug 31, 2022
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                                  Address: Rourkela,Odisha

                                  On 26 August 2022, 11:48 PM.I had done a transaction using BillDesk payment gateway(UPI) to TPWODL(Tata Power Western Odisha Distribution Limited) to pay my electricity bill but it was not successful because Rs 514 was deducted from my account and it did not reflect in TPWODL'S website.So please help me with it as soon as possible.
                                  +1 photos
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                                  Sep 02, 2022
                                  Updated by Adars01
                                  Today I had recieved a mail regarding this from consumer complaints.
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                                    S
                                    Aug 31, 2022
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                                    Sir,
                                    I am writing this complaint to inform you that my name is suvam chatterjee, My enrollment number is WBPSC[protected]
                                    After filling form of District Officer (Adv No.04/2022], When i trying to pay my exam fees rs 211.89, After transaction PSCWB page showed " Sorry! your session is expired", . So I tried 2 times (1st on 30/8/22 and 2nd on 31/08/22), And 2 times deducted my money. Total 211.89*2=423.78 Rs. Please Refund my extra 211.89 Rs, And updated my form that paid.

                                    My mob no: [protected]
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