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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 17

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D
Dhaya_Balaji
Sep 14, 2022
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Hi,

I tried to recharge my Tatasky account with Rs.220 using Google Pay on 13-Sep-2022 11:17am. The amount got debited from my Account but my account is not recharged yet.

Tatasky Subscriber ID: [protected]
Google pay UPI Transaction ID :[protected]Please find the attached screenshot for reference).

I tried reaching Gpay customer care, They ask me to check with the merchant by saying Gpay is just a payment gateway. So. When I check with Tatasky customer care they ask me to check with Gpay. Because I made payment on Gpay not on Tatasky.

Please help me to resolve this issue.
BillDesk customer support has been notified about the posted complaint.
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Hi, help is here! Please write to us at [protected]@tataplay.com for further assistance.
Reply
Dhaya_Balaji's [Complaint's author] reply, Sep 16, 2022
Hi, Not able to view the Email id, It say [protected]@tataplay.com.
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    T
    Tejas Vanakudri
    from Vellore, Tamil Nadu
    Sep 12, 2022
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    Address: India

    I have amount deducted from bank account during my UPI Payment, but not reflected in nps. This may be due to technical error. Kindly refund the amount.
    BillDesk customer support has been notified about the posted complaint.
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      K
      KAUSHIK KUMAR PRADHAN
      Sep 11, 2022
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      Today, date 11/09/2022 I was trying to make an online payment through Billdesk from my Debit card no-xxxx xxxx xxxx 7589 . Amount debited from my account but transaction got failled. Kindly do the needful
      BillDesk customer support has been notified about the posted complaint.
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        S
        suhsye
        Sep 11, 2022
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        Airindia online ticket payment deducted from bank account but transaction failed, the bill desk page says -- Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.
        Transaction id : [protected]
        BillDesk customer support has been notified about the posted complaint.
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          S
          Sourabhkundu
          from Kolkata, West Bengal
          Sep 10, 2022
          Resolved
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          Resolved

          Address: Anjangarh , shyamnagar ,Jagaddal, north24 parganas pin 743127

          I have made a payment on 10/09/2022
          wbsedcl.billdesk.hdfcbank through Google Pay ( [protected]@okaxis ) Rs 739. I will refund this amount (750) in this UPI. Wbsedcl consumer no[protected]..plz help and support us ..
          Sep 10, 2022
          Complaint marked as Resolved 
          Plz refund as soon as possible ...
          BillDesk customer support has been notified about the posted complaint.
          Sep 10, 2022
          Updated by Sourabhkundu           Plz refund 739 as soon as possible hardly request you
          Sep 12, 2022
          Updated by Sourabhkundu           Plz refund as soon. as possible RS .739
          Sep 12, 2022
          Updated by Sourabhkundu           Plz refund...

          Sep 16, 2022
          Updated by Sourabhkundu           Plz help
          View replies
          I have made a payment of Rs. 2500 through BHIM SBI PAY ( [protected]@okaxis ) agsinst recharge of pre paid electricity meter of APDCL. Transanction was successful and amount was debited of bank account. But did nit receive the voucher code
          Reply
          I have recharged my APDCL ASSAMprepaid electricity meter for Rs.2500 on 01/01/2022 through upi pay BHIM SBI. The amount is debited from my bank account but did not receive my voucher till now. Plz refund my amount
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            J
            Jessy Paul
            from Hyderābād, Telangana
            Sep 9, 2022
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            Address: Hyderabad

            Hi I have made Rs 65000 credit card bill payment via Gpay( run by BilldeskTez) for my axis credit card ending 6084. However Bill desk team confirmed that this payment is credit to another axis credit card ending 5661.

            I dont know why the amount to another card when I entered my credit card details on gpay app. Bill desk seems playing around with my money of Rs 65000. After being chased also i dont see any proper response. Im loosing my mental health and wasting lot of time chasing by leaving my office work family behind. I need help on the refund of Rs 65000 along with some pentaly to bill desk team for making this error and spoiling my time and energy.
            BillDesk customer support has been notified about the posted complaint.
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              S
              [email protected]
              Sep 8, 2022
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              Address: Lucknow

              Made a pat today morning for my eley bill in Lucknow, my bank account was debited but the payment has not been received by the electricty board.
              the message is copied below
              _[protected]
              You have made an online payment of INR 6799.0 towards BILL DESK BPC from your Account XX460 on Sep 08, 2022 at 06:00 hours. The Transaction ID is [protected].
              _____________
              please check & do the needful
              BillDesk customer support has been notified about the posted complaint.
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                N
                Nirudha
                from Kumbakonam, Tamil Nadu
                Sep 5, 2022
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                Address: Jayankondam

                Team,

                I have paid 2000 rupees from my mother SBI account to IIFL pay to my sister account
                Amount debited from my mother account but it not debited to my sister gold loan.
                While we asking in branch they said it not shown in our system.

                Where is our money? In SBI they given transaction ID for that debited amount payment paid to IIFL. Pls tell as solution for my money 2000
                BillDesk customer support has been notified about the posted complaint.
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                  R
                  ranjit0402
                  Sep 5, 2022
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                  Hi,

                  I have paid my LIC premium online and selected the bill desk options to pay the premium but after approve the transaction, premium receipt not generated. However the premium amount is debited from my account.

                  Kindly advice for the same.
                  BillDesk customer support has been notified about the posted complaint.
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                    I
                    Ikssssss
                    from Varanasi, Uttar Pradesh
                    Sep 5, 2022
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                    I tried paying for my friend's NPTEL course, my money got debited from the bank but the payment status was failed.
                    The money hasn't been refunded till now.
                    BillDesk customer support has been notified about the posted complaint.
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                    My money got debited while the payment status showed failed. However, my friend immediately paid again after which the payment status showed successful but the amount got debited twice and it was only successful after the second time.
                    Bill desk has not refunded the debited amount yet.
                    Please do so at the earliest, some people need that amount of money for other needs too.
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                      K
                      Kim_shadow
                      from Tirupati, Andhra Pradesh
                      Sep 5, 2022
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                      NPS-PRAN number not generated but money got debited from bank

                      Address: https://enps.nsdl.com/eNPS/OnlineSubscriberRegistration.html?appType=main

                      I have made a tier1 transaction of Rs
                      500 from NPS PORTAL on 5.9.22 (12:41 am). The amount is deducted from my account but I have not received my PRAN NUMBER yet. Please advise and find my attached screenshot of the payment details.

                      Acknowledgment no:11284971
                      Acknowledgment Date: 04/09/22

                      website: https://enps.nsdl.com/eNPS/OnlineSubscriberRegistration.html?appType=main...
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                      S
                      Singh.gs
                      from Lucknow, Uttar Pradesh
                      Sep 5, 2022
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                      Address: Lucknow- UP

                      I have done my prepaid meter recharge of 300/- on 31/08/2022 but token not generated hence recharge unsuccessful amount debited from my account and still not refund in account. Please make process to refund.
                      BillDesk customer support has been notified about the posted complaint.
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                        S
                        SravanKothoju
                        Sep 5, 2022
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                        Dear Partner,

                        Greetings from RenewBuy!

                        Thank you for your trust and confidence in our services. Your continued support has helped us become one of India’s fastest growing insurance distribution platform and stand true to our vision of simplifying insurance and making it accessible to all.

                        You recently logged a ticket with a subject of Payment Deducted but Policy not recieved for HERO HONDA SPLENDOR PRO (AP36AT3029) with us. This e-mail is to advise you of an update to that ticket.

                        The following comment was added to ticket [payment-deducted-443040]:

                        Dear Partner, We would like to inform you that payment is yet not confirmed at insurer end. We are continuously checking with the insurer, and we will update you soon. Regards
                        Regards,

                        Team RenewBuy
                        [protected]@renewbuy.com

                        transaction done by k.sravan kumar [protected]@gmail.com hdfc bank account holder...
                        BillDesk customer support has been notified about the posted complaint.
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                          A
                          arnabadak
                          Sep 5, 2022
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                          WBSEDCL billdesk payment has been done through UPI on Vidyut Sahayogi App for Rs. 611. Money has been deducted from the bank but the electric bill remains unpaid. Please help me.
                          BillDesk customer support has been notified about the posted complaint.
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                            K
                            Kalevaibhav
                            from Powai, Maharashtra
                            Sep 2, 2022
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                            Address: Mumbai

                            Myself Vaibhav Dnyandeo Kale. On 26 th of August I did 20 rs payment transaction for MLWB membership to MLWB through Billdesk .
                            UPID NO[protected],[protected]
                            I did 20 rs payment transaction for twice so instead of 20 rs I had paid 40 rs so it's my humble request to refund my 20rs transaction which is failed .
                            BillDesk customer support has been notified about the posted complaint.
                            Sep 02, 2022
                            Updated by Kalevaibhav                             Humble request to refund the 20 rs failed transaction as soon as possible .
                            Txn ID - 720964 (MLWB) .
                            Membership Name - Nikita Vaibhav Kale.

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                              R
                              R8703Tinku
                              from New Delhi, Delhi
                              Sep 2, 2022
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                              Payment update wrong credit card

                              Address: Amarnagar, Faridabad

                              Dear sir,
                              My kotak cradit card payment not update.
                              Kotak Card No-[protected]
                              Amount - 22206
                              I have already hdfc bank account online payment 21/08/2022 cheak pdf bank statement but payment not credited kotak cradit card [protected]. Webpay transaction reference number YHDF[protected].
                              Please return my payment as soon as possible. I think payment was wrong cradit card....
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                              K
                              Kankatala Satyanarayana murthy
                              Sep 2, 2022
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                              I have paid the bill on 30 Aug 2022 and the amount of 879 and the service no is praviate and the amount not refunded
                              BillDesk customer support has been notified about the posted complaint.
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                                @@1234
                                from Mysore, Karnataka
                                Sep 1, 2022
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                                Address: Mysore

                                I had paid fees on dated 28/08/2022 through Google pay rs5700 with UPItransaction ID:[protected] to kendriya vidyalaya sangathan and it's successful but the school portal is showing fees has not been initiated and fees has not been paid we need an urgent refund to pay again or else we will complain it consumer court the nessary screen has been attached
                                BillDesk customer support has been notified about the posted complaint.
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                                  V
                                  venkatraju007
                                  from Hyderabad, Telangana
                                  Sep 1, 2022
                                  Resolved
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                                  Resolved

                                  5000rs money is debited from my icici account but its doesnt show credited transaction at nps account it finally has shown failure at nps after transaction debited money from my bank account.transaction done via billdesk.please check status of transaction and revert to my email venkatraju.[protected]@gmail.com
                                  UPI:[protected]
                                  Sep 1, 2022
                                  Complaint marked as Resolved 
                                  i have recieved message from nps that money transaction for credit has been intiated and will get updated on nps portal
                                  BillDesk customer support has been notified about the posted complaint.
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                                    R
                                    R2000m
                                    from Bhopal, Madhya Pradesh
                                    Sep 1, 2022
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                                    I paid my fees amount 530 rs but is not happen please refund my money 530rs there is screenshot of my transaction
                                    BillDesk customer support has been notified about the posted complaint.
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