Claimed

BillDesk Complaints & Reviews

www.billdesk.com

1

Updated: Nov 7, 2025

Complaints 5422

Resolved

656

Unresolved

4766

So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

BillDesk

BillDesk reviews & complaints page 173

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Pune, Maharashtra, 91

I was booking kolhapur to aurangabad via swargate bus date 17.5.18. Bus ticket is book and my online money rs.208 was paid through bank. I have not received any confirmation msrctc also bill desk. So i have not any trsaction id. I book the ticket thorough guste user a. C.
My mb. Is [protected]
I hope your rply is very soon
Thank you,
Ronak gujarathi

BillDesk customer support has been notified about the posted complaint.

View replies

G

Ganesh 25

from Pune, Maharashtra

Jan 23, 2021

Ganesh pisal
I was booking my ticket but it didn't worked but my money was transferred through debit card. It was on 23/01/2021 time 3:25 I didn't received any email or sms from msrtc . Please get my refund back

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 520007

My name is SK BASHEER and I made online payment Rs 610.50 with BillDesk to Andhra Pradesh St BILL_APSCOHE Payment through SBI NETBANKING Dated 28/05/2018 and ACCOUNT NO IS [protected] and transaction was successful but at the same day Rs 600 Bill paid by rupay debit card. I made double payment to Andhra Pradesh St BILL_APSCOHE Payment. The first transaction was successful but i didn;t get payment receipt.

Ref No : NSBI[protected]IGADPPHOZ7

Payment Date :28/05/2018

Payment through : sbi net banking

Jun 14, 2018

Complaint marked as Resolved

Apsoche has refunded

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Srikakulam, Andhra Pradesh, 532461

Sir, my name is yenni sandeep kumar eamcet H.No.[protected]. rank.21409.
I paid processing fee 4 times using my SBI debit card.I found that transaction is successful but error details.I am not allowed for certificate verification as the amount not credited to CONVENER.So, once again I paid fee though Internet centre 4th time succefully.So please refund Rs.4800/- excess amount paid to account.
Thanking you sir
Yenni sandeep kumar
H.NO.[protected]
Rank.21409

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi,
Yesterday i paid for apeamcet counseling fee with roll no-[protected]with rs1200 from two bank accounts, one from idbi bank and other from bandhan bank.. Money had been deducted but transaction was not successful and i didn't receive any printout of the payment. I even mailed to the billdesk support team but i didn't receive any response. Kindly solve the issue as soon as possible

BillDesk customer support has been notified about the posted complaint.

View replies

G

GIRISH KALYAN

from Hyderabad, Telangana

May 30, 2018

Same problem, , , is it resolved for you

S

swetha ejjada

from Hyderabad, Telangana

Jun 4, 2018

on 28th may i have paid money for ap eamcet counselling and the transaction was failure i didn't receive my back how to get my money back

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Ear sir/madam

My name is mrs sridevi guntaka and i made online payment rs 1210.50 with billdesk to andhra pradesh st bill_apscohe payment through sbi netbanking dated 28/05/2018 and account no is [protected] and transaction was successful but at the same day rs1210.50 bill paid by sbi netbanking. I made double payment toandhra pradesh st bill_apscohe payment and billdesk payment is showing in my bank statement.

Transaction details are given below for reference:

Ref no : nsbi[protected]igadppbut8

Payment date :28/05/2000

Payment through : sbi net banking

Pls look in to this matter and reoffend me my rs 1210.50 which was double payment made

Regards

Sridevi guntaka

E-mail: [protected]@gmail.com
Mob #[protected]

BillDesk customer support has been notified about the posted complaint.

View replies

S

Sridevi1

from Khammam, Telangana

May 29, 2018

Sir transaction has done 3 time but it should be paid one time all 3 time excess its has taken 3600 but it should have to take 1200 please help sir refund 2400 for excess pay for eamcet
Thanking you
Yours obediently
Sanapala sreedevi

G

Gudu90

from Delhi, Delhi

May 29, 2018

20.05.2018
[protected]
Payment deduct from my paytm account by an order of dominus.
but order not received. Confirmation message not received.
please confirm my order and reach order to me.
order details:NPT[protected]
paytm transation id: [protected]

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500081

Website: dominos app

Below are the details of transaction from paytm history. Paytm people says contact billdesk
Date of incident : 26/05/2018
I ordered dominos pizza from dominos app, from dominos app it says thattransaction failed but from my paytm it says transaction successfull. Still no refund done.
Order id : #npt[protected]
Wallet transaction id : [protected]

Order id : #npt[protected]

Wallet transaction id: [protected]

Jun 4, 2018

Complaint marked as Resolved

This has been resolved now. Thanks, Imran

BillDesk customer support has been notified about the posted complaint.

View replies

J

Jaimit Gangani

from Ahmedabad, Gujarat

May 29, 2018

Tikit not booking in gsrtc gsrtc ref no :- GS5733437

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

My hall ticket no is (Protected), my name is a. Vamsi krishna, i have paid a amount of money₹1200/- but the register no is not came and the money was cut off in my account and i applied fee with my debit card, so please see to the matter and please refund my money i have paid fee at yesterday[protected], and i am kindly requesting you to refund my money

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My hall ticket no [protected], name dadi uday kiran, iam fails to pay, but deducted 1212/- yesterday 28th has been made on icici credit card xx3009 on 28-may at aphighereduc. Which is deducted from my credit card account.
The said transaction was failed. Pl look into this matter, and refund the same to my credit card account.

Regards,
Rameshd

BillDesk customer support has been notified about the posted complaint.

View replies

D

debasish1969

from Kolkata, West Bengal

May 29, 2018

Top up for Mobile No [protected] (BSNL) made on 20/5/18, 21/05/18-twice. SBI trxn Ref No IGADOGDXW8, IGADOJEFT and IGADONKXE9. But no talk value updated till now.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 530016

I'm a student who has done with 12th and got to join engineering college. So for this purpose i've applied for eamcet exam. For counselling purpose today i've paid an application fee of 1200/- which has been deducted from my account through debit card but the process was failed and simultaneously my registration is not done. So i request u to give my money so that i can apply again. My hall ticket no is 9858821×××.

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kurnool, Andhra Pradesh

Sir, my name is e. Mahesh goud eamcet h. No.[protected] rank.38117. I paid processing fee 3 times using my sbi debit card. I found that transaction is successful but error details. I am not allowed for certificate verification as the amount not credited to convener. So, once again i paid fee though internet centre 4th time succefully. So please refund rs.3600/- excess amount paid to account.
Thanking you sir
E. Mahesh goud
H. No.[protected]
Rank.38117

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Sir,
I had paid Rs:1200 for eamcet mock counciling for which I didn't get payment receipt . my transition for eamcet counciling was cancelled but in my account Rs:1200 was debited
So how can I reget my money
My application no : [protected]
my second transition was successful and I had paid for it Rs1200 again
so please try to send my money to my account

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Srikakulam, Andhra Pradesh, 532001

Website: Spencer.nic

My hall ticket no [protected], name alibilli dinesh kumar, iam fails to pay, but deducted 1212, two times, today 28th time 2 30transaction of rs 1212 has been made on kotak credit card xx3267 on 28-may at aphighereduc. Available credit limit is 138697.96. Transaction of rs 1212 has been made on kotak credit card xx3267 on 28-may at aphighereduc. Available credit limit is 137485.96.

May 30, 2018

Complaint marked as Resolved

You are not given any information for me

BillDesk customer support has been notified about the posted complaint.

May 30, 2018

Updated by aphdaphd When u r solved my complaint

View replies

D

D V Ramesh

from Hyderabad, Telangana

May 29, 2018

My hall ticket no [protected], name Dadi Uday Kiran, Iam fails to pay, but deducted Rs.1212/-, Yester Day 28th May 2018. has been made on ICICI credit card xx3009 on 28-May at APHIGHEREDUC. Pl look into this matter and refund the amount credit to my Credit Card Account.

Regards,

D VENKATA RAMESH

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Visakhapatnam, Andhra Pradesh, 530001

I'm a student who has done with 12th and got to join engineering college. So for this purpose i've applied for eamcet exam and got a good rank. For counselling purpose today i've paid an application fee of 1200/- which has been deducted from my account through debit card but the process was failed and simultaneously my registration is not done. Now i was asked to pay again to get registered. I need to get this money so that i can get registered as soon as possible. Kindly refund my excess paid money

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Website: cbseneet.nic.in via BillDesk through Paytm

On 26 may, 2018, i paid an amount of rs 2035.40/- towards cbse neet 2018 '"pay key challange" online payment through paytm wallet via bill desk k util, the transaction was failed as per the neet website :"https://cbseneet.nic.in", but the amount of rs 2035.40 was deducted from paytm wallet immediately.
The transaction details are as follows : transaction id : [protected] cbseaipmt amount rs 2035.40/- " i called paytm they simply told me to contact billdesk. Please return the amount to my paytm wallet.

Thanks,

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560092

Website: Consumercomplaints

As we ordered pizza using paytm payment option the amount was deducted from the wallet and transaction was successful but order was not placed!!! And spoke to paytm helpdesk center they conveyd that paytm has been done from their end so contact billdesk and ask them to send email regarding payment has not been denied by your end to take further actions on the issue

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

Hi,
You just made a successful payment of rs. 418.00 at billdeskfood1
For future reference, your order id is npt[protected].
Thanks,
Paytm team
This is the text recieved but there was error in the dominoes app during payment. No order was done. So a refund is expected. Please look on it. I have been tried calling customer care of billdesk but no one is picking my call. So please refund my money asap.

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana, 122018

Hello

I have made a transection through my paytm wallet to dominos but wrongly post by paytm to billdeskfood1 through #npt[protected] by paytm at 9.38 pm dated 26/05/2018 by paytm transection id [protected] of inr 445/-
Request you to trace my payment as per above transection id & kindly refund the same urgently.

Regards
Anuj saxena
M-[protected]

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nagpur, Maharashtra, 440032

On 16 may, i paid my electricity bill of rs 1909/- to sndl nagpur, through tez application by upi payment method, but payment failed and amount of rs-1990/-was deducted
Then, i called to tez customer care they told me that they have passed my money to bill desk for payment and the bill desk has failed the payment.. So that my money was holded to bill desk not tez...

Please process my refund asap.

Reply soon..
Milind ingle

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500047

Website: [email protected]

Dear Sir,

On 24.05.2017 i made online BSNL Bill Payment for Rs.783.00 through my SBI A/c. My transaction was failed with error. But amount was deducted from my account. My transaction ID is ( 24-May-2018) TO TRANSFER
INB BSNL BSNL Payments NSBI[protected]IGADPAGKO2 Rs.783.00

Kindly solve the matter and help to credit the amount to my account

Mr, . B.Ratan Raju
Hyderabad.

BillDesk customer support has been notified about the posted complaint.

May 25, 2018

Updated by biruduganti ratanraju The BSNL bill for Rs.783 was paid through net banking of SBI on 24.05.2018. but the process of generation of receipt was not done due to internet problem. Amount was debited to my account but payment was not done.
Kindly look into the matter and afford necessary credit to my account for Rs.783/-
Thanking you
yours faithfully,
B.Ratan Raju,
Hyderabad

May 25, 2018

Updated by biruduganti ratanraju Recently i submit a complaint for refund of my money towards bsnl bill payment for Rs.783/-. An unknown person calling my phone and asking for details of bank account etc. his phone number is[protected]. when I refuse to give the details, he used abusive words like bastard.
Kindly take action against him.
B.Ratan raju

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Patna, Bihar, 800007

On 17 may, i paid my electricity bill of rs 6442 to south bihar power distribution through tez application by upi payment method, but payment failed and my money rs 6442 was deducted
Then, i called tez customer care they told me, they have passed my money to bill desk for payment and the bill desk has failed the payment.. So that my money was holded to bill desk not tez...

Now what i do to get my money refunded please suggest me... Now i have to pay extra money as fine for bill payment

Reply soon please

Shubham kumar

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines