BillDesk Complaints & Reviews

Hello,

Yesterday i have paid citi bank credit card payment through billdesk in that time transaction successful but after 1 min sms recieved that could not procceed with reference number nhdf[protected] the payment was done by hdfc netbanking and the amount has been deducted.
Kindly confirm the reason and revert my money asap.
Hopefully
R r srivastava
Email [protected]@gmail.com
Contact no [protected]

Dear,
I am mohamedaris. Yesterday i was recharged my jio number rs.399 via canara internet banking. At the same time amount deduted from account.
Still my jio number not get any balance or recharge.
Here by i attached the merchant details & billdsk receipt for your reference.
Please recharge or refund my amount rs.399. Kindly do the needful...

My jio number is - [protected]

Billdesk team,

This is to bring to your notice that today at 16.44, i made the payment using state bank of india internet banking, the amount was deducted from my account successfully. But the amount was not recharged to my bsnl prepaid broadband account, the transaction id which appeared in my bank statement was nsbi[protected]igadlyawj0. Please kindly do the needful to refund the amount.
Please find all the screenshot to justify my claim.

Hi, i have paid my credit card bill on 04.05.2018 and the last date to make payment is 05.05.2018. I see no amount in my card which i have paid, didn't even receive any email of payment. It just says the traction is successful. When you make such platforms to make payments y can't you make sure it works well, because it very critical that i might encounter fine if the payment has not been made on time. I am not ready to pay a single rupee of fine if my payment has not been processed. Kindly reply me back on this issue.

Hello sir,
i was filling exam from sso id at rajasthan .i have payment through phone pay upi. payment has been succesfully debited from my account but emitra billdesk shown a error and payment of 376.94 not credited to my account back .
that concern is related to 26 april 2018.
phone pay say that marchent is responsible for this incident because we sent money to marchent successfully. and we have generated utr no.

utr no is[protected]

I've made hsbc credit card payment through billdesk on the following time stamp[protected]:09:57 of amount 27016.60. Reference number is: nici[protected]
It's 4th may, 6 days have passed, still the payment is not credited. For any late fee, who would be responsible. As india doesn't have any strict rules for consumer benefits that's why you guys always cheat customers.

Dear sir/madam,

On 02.05.2018 @ 10.51 a. M. I have done net banking transaction for online payment of recharging dth currency to tata sky rs.1, 300.00 (One thousand three hundred only).

This amount has debited from my sb account, not credited to the tata sky id.

I have contacted tata sky customer care they have confirmed that the have not received rs.1300.

Again i have contacted corporation bank they tell that the payment has been successfully settled to the merchant via transaction reference number ncrp[protected] for rs.1300.00

Kindly refund my amount ot my sb account.

Kindly do the needful.
Mahantesh
Cell-[protected]

Hi,
​i had paid rs 1, 36, 441.38 (One lac thirty six thousand four hundred forty one rupees & thirty eight paisa)
On 02/05/2018 as my axis bank credit card bill through billdesk from my karur vysys bank account. My transaction failed but rs. 1, 36, 441.38/ debited from my karur vysya bank account.

My transaction reference number - nkvb[protected]
Also i am attaching the screenshot of the transaction...

I tried to pay ras -2018 (Rajesthan administrative service) fees through bill desk payment gateway 2 times but amount has been deducted and no payment has been made.
Details of transaction made :-
1. Emitra/n[protected]/521086xxxxxxxxxxxx on[protected] at 09:58 am at adc tid-nbd3626289 of amount rs.376.

2. Prcr/emitra/mumbai on[protected] at 10:25 am at pos tid-[protected], ref[protected] of amount rs. 376.

Payment deduct from account but bill payment not done on 29/4/2018
I had done online payment through gateway through billdesk for my payment of landline bill payment of mtnl
The amount is debited from my account but bill is not paid kindly resolve the problem
As bank deduction detail below

Inr 776.00 debited to ac xxxxxxxxxxx1652 on 29-apr-2018 20:59:31-net txn: billdesk nybk[protected] mtnldelhi tot avbl bal-inr 39, 255.10 on 29-apr-2018 20:59:31

Hi,
On 25th I tried paying through paytm for a dominos order(303). The payment showed unsuccessful and I had to pay for it upon delivery in cash (Rs. 730).
The very next day I received a message stating the following:
Hi there
You just made a successful payment of Rs. 730.00 at BilldeskFood1 For future reference your order id is NPT[protected].
Thanks
Paytm team

This is literally duping people of their money. extremely disappointed. Haven't received any refund and was made to PAY FOR THE SAME ORDER TWICE !!

Need my refund asap.

On 27/04/2018 at 16:28:39 my canara bank account was debited with rs.812.00 (Txn id[protected] when i paid the subject tax going into corporataion's web site https://www.kmcgov.in/KMCPortal/KMCPortalFSPaymentAction.do

And the payment was routed through billdesk as earlier. But tax is not paid though my account (Cnara bank account number[protected], ifs code cnrb0003294) is debited.

I used debit card+atm pin option.

Please recredit the amount to my bank account.

I have made an online payment of inr1525 with transaction id [protected] towards payee billdesk from my icici bank a/c on 27/04/2018 11:04am to epay/union bank of india.co.in towards kendriya vidyalaya fees. But payment is not received by bank nor school stateing a remark that (Initated but not completed) please check the payment details and re fund the amount.

This is to inform you that while paying of kolkata municipal corporation (Kmc) property tax online, the amount got deducted from my bank a/c but this did not get credited to kmc a/c due to failure in online transaction. I have checked kmc website and it is still showing the amount as unpaid. Even i asked with my bank and they confirmed that they have released the amount from their end.

Kindly check and send the receipt of this transaction.

Date of transaction: 20-apr-2017
Bank: axis bank
Tansaction id: inb/[protected]
Amount: rs 17, 748.90

Dear Sir,

I made online payment Rs. 6111 through 'Tata Capital Financial Services Ltd.' portal on 20th April. . They are using your services for online payment . But company is saying that they have not received any payment. Confirmation mail of bank is in trailing mail. Also find online statement of my account for confirmation of transaction.

please acknowledge receipt of amount and sent me 06 digit reference no..

If payment is not cleared in company account, please reverse the payment in my account.

With Regards

Rakesh Singhmar
+91-[protected]
+91-[protected]

[protected] Forwarded message[protected]
From:
Date: Fri, Apr 20, 2018 at 1:10 PM
Subject: Account Debit Alert
To: [protected]@gmail.com

Dear Customer,

An amount of INR 6, 111.00 Debited to Ac XXXXXXXXXXX1075 on 20-APR-2018 13:09:24 on account of NET TXN: BILLDESK NYBK[protected] TCFSL . Available Balance on 20-APR-2018 13:09:24 is INR 14, 212.30Total available balance (including linked deposits and Limit) is INR 14, 212.30.

For any clarifications contact us at[protected]Toll Free). This service is a part of our constant endeavor to deliver Superior Customer Service Experience to our valued customers. At YES BANK, we value your feedback. Please write to us at [protected]@yesbank.in, contact your relationship manager or visit your nearest branch. If you would like to view any other details regarding your account, please login to our Retail Net Banking service at http://fapp1.yesbankalerts.in/linktrack/lt.pl?id=15556=dkgGUwdQDFYHT1QJAVYAVgVTU...⇄

This is a system generated message. Please do not reply to this e-mail.

Date of incident - 26/04/2018
Online payment for landline bsnl connection
I had made the payment to bsnl landline connection through the bsnl portal and chose billdesk as payment gateway.
The transaction was not successful. It said transaction could not be completed sorry for the inconvenience, but my amount 1404 was debited from my icici bank account. The transaction id is bil[protected].
I am checking teh bsnl portal the payment is not reflecting.
Please check this and either correct the payment or refund the money back to the account.

I did not get credit of my jio phone recharge, though account was debited in the following transaction:
I was to recharge my jio mobile no. On 25.04.18 at 12.04.31 hours thro ibs. Amount of the recharge rs.349/- was duly debited to my account but i did not get the recharge. The detail of billsdesk transaction is

Billdesk /npnb[protected]/[protected]/jio recharge
Kindly get the transaction completed or refund the amount immediately so that i could renew my plan which is expiring on 26/4/18

Have pay 25/04/2018 to jio recharge through your billdesk from vijaya bank
Rs. 399.00. Your site shows that payment success but it was deduct from my a/c. Please refund my amount immediately. My a/c number is [protected]. Transection reference id 22171000. And amount rs. 399/- was tranfar to your a/c. Number [protected]. I hope you do so.

I paid my electricity bill on the 9th of march thru internet banking and the amount of rs.1666 got deducted immediately but the dept says that they have not received the amount and the transaction is a failure whereas the bank is saying that the bill desk payment gateway has confirmed that the payment has been made. the payment gateway is saying the ref number for the transaction is LOBC[protected] but the electricity department is saying there is no such transaction. the money has been debited from my account and i have been going for more than a month to both the places but they are just blaming one another and now the new bills have come with this arrears which they are asking me to pay. request you to pls chk with sbi billdesk gateway thru which i paid the bill in goa or to tell the bank to give me proof that it has been paid. if both of them say that they don't have the money then where has it gone and my acct is debited . pls tell them to reverse the amount back if poss.thank you

I tried to purchase tata mutual fund online.
I used my debit card no 4722xxxxxxxx27339 icici bank and initiated transaction for rs 10000 online.
Date and time of transaction was 20/04/2018 around 0241 pm.
The account is debited vide narration vin/tata mf_bd /[protected]/0 however i got the response as communication failure.
I request you to kindly return my money and oblige