BillDesk Complaints & Reviews

Address: 812001

Transction ref. No - sb[protected], i pay a bill of ₹734 through billdesk of sbpdcl the amount is deduct from my account but payment is not done.in billdesk site it show that payment is done successfully but on my sbpdcl site the payment is not shown and the amount is deduct from my account. My ca no - [protected], invoice no[protected]. Please fix it asap

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G

Gopikrishna1122

from Hyderabad, Telangana

May 21, 2018

Payment failure at pan card online application
Transaction number is[protected]

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S

sudershan0095

from Kaikalur, Andhra Pradesh

May 21, 2018

Sir.. i am the person of one of the online application centre..!! i have applied to ap tet of one person... !! there was a problem in connection my amount have been deducted... and the bill is not generated...!! please take necesarry actions...!!!
mobile no:- [protected]

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Address: Ambala, Haryana, 134007

I recharged my idea prepaid number with rupees 459.00 but my recharge was unsuccessful even my bank account has been debited for the same transaction.
I again tried to recharge my idea number with rupees 459.00 and same problem occurred again.
Transaction reference id are igadobedd9 and igadobeik8

Kindly return my total amout of rupees 918.00 plz

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T

Tanay kumarBandyopadhyay

from Kolkata, West Bengal

May 21, 2018

14/05/2018 Bil/[protected]/PGMIB/WBSEDCL-NIC[protected].87
MY CONSUMER ID[protected].
EMAIL ID [protected]@gmail.com
But payment is showing pending in wbsedcl PORTAL.

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Address: Kolkata, West Bengal, 700094

I paid my monthly cesc electric bills for consumer nos.[protected] and [protected] for rs.2980/- and 640/- respectively for the month of march, 2018 through my debit card. Unfortunately, no receipts were generated but the amounts were debited from my account. I wrote to cesc re the problem but they said that since they didnt receive the payments, nothing can be done from their side. Incidentally, cesc bills for match, 2018 is still shown as outstanding.

Kindly arrange to refund the amounts immediately including the rebate which i didnt get for no fault of mine. Awaiting an early action on your part.

Thanks,

Asoke pyne
[protected]

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S

Sagar7615

from Pune, Maharashtra

May 21, 2018

Hi, I’m using SBI & RBL credit card, I’m unable to male card payments from last 3-4 days

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[email protected]

from Kishanganj, West Bengal

May 21, 2018

I have recharged RS. 149/- for Jio no. - - -[protected] vide Billdesk- NCNB[protected].Transaction was successful and transaction no.- [protected] but plan is not activated till now.

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Address: Pune, Maharashtra, 412207

Website: Dominos

Today afternoon 12:40 i ordered dominos pizza cost of 793 though paytm wallet. My amount deducted from my bank but dominos didn’t get payment... I called paytm also they are telling payment showing done.. Please contact the billdesk..
This is my transaction number: #npt[protected]

I don’t need any excuses. I need my refund as per.. That’s it otherwise i ll go through ligal action..

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D

dip002pank

from Kolkata, West Bengal

May 16, 2018

My account debited rs30675 through bill desk when i want to pay my edelweiss insurance premium using union bank net banking. Transaction details
epay/to bill desk payment/77064631/lic renewal
date 10/05/18
Email: [protected]@gmail.com
Mob: [protected]

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Address: 700101

Website: Google Tez app

Hi, i have a complaint about rs 375 tatasky bill not paid. I paid it trough google tez app on 8th may. My money is deducted from my bank. But the bill is not paid. I have contacted my bank they said bill is paid, contact tatasky. Tatasky says we haven't received it contact tez. And tez
Says it's paid contact tatasky. I'm not getting any help. I was informed to contact you by tez team. Please refund my money. Please check the screenshots of tez transaction my bank transactions, tatasky recharge history. I'm sending you.

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May 13, 2018

Updated by Jayanta Barman If this is not the right place for this complint, someone please suggest me where should I complaint further?

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V

Vishnu9@

from Chennai, Tamil Nadu

May 17, 2018

I did payment in aptet website. When I try to do application it showing wrong journal number. But I entered as per receipt details journal number NHMP[protected]
References I'd is APTM[protected] name is Malichetla Surendra Goud and date of payment May 10 in 2018

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S

Swarati Sabhapandit

from Delhi, Delhi

May 17, 2018

I have made a payment through paytm to a order in KFC. the paytm shows that the payment has been successfully made to billdesk but order did not take place. how do i get back the money? order id is -NPT[protected]

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S

[email protected]

from Kishanganj, West Bengal

May 21, 2018

I have recharged RS.149/-on jio no-[protected] vide Bill desk -NCNB[protected] through Canara bank net banking . transaction was successful and transaction no-[protected] generated but plan is activated till now.

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R

Rp22296

from Amloh, Punjab

May 22, 2018

Billdeskfood1 payment has been done but the dominos had not received any amount
Billdeskfood1 order #NPT[protected]

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Address: Vadodara, Gujarat, 390019

Sir, we paid a bsnl landline billfor rs.1, 272/- dt.[protected] through billdesk, bank of baroda online. But today my above bill is unpaid.

Please solve my above case. You send me a refund/paid my above bill. We awaiting for your positive reply.

My last my jio online recharge rs.399/- is same problem. You solve my above problem after 8-10 days. You should solve my same problem immediately. You say me my above bsnl bill paid or not. We awaiting for your reply eagerly.

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Address: Visakhapatnam, Andhra Pradesh, 530003

Payment Rs. 1151/- deducted from my bank for my electrical bill(APEPDCL) through your payment gateway on[protected] . But the same amount is not credited to my APEPDCL electrical bill . still (as on[protected] it is showing the outstanding amount in bill . the payment reference is given bellow which is registered in my andhra bank account, for your reference.

POSTXN/EPCPDCL /78000309

kindly resolve the problem/...

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4 Comments

Bill desk team
Today at 12:40pm, i made payment using sbi internet banking, tovrecharge my bsnl prepaid plan. The amount rs110 was deducted from my account, but not recharged to my phone. Bsnl customer care executive told me to wait for one hour if recharged failed you complaint to payment gateway. The transaction id appeared was nsbi[protected]igadmpplx6. Please do the needful tobrefund the amount

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Babu Sakthi

from Chennai, Tamil Nadu

May 11, 2018

I paid Rs.500 through BILLDESK to TNEA2018 ENGG councelling application but I could not recieved the confirmation.but amount was debited and it was paid to bill desk.kindy do the needful. I need reply the confirmation or resettle the amount to the concern bank

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Address: Dimapur, Nagaland, 797112

Website: Dominos, paytm

Hi there!
You just made a successful payment of Rs. 357.00 at BilldeskFood1
For future reference, your Order Id is NPT[protected].
Thanks,
Paytm Team
This is the text recieved but there was error in the dominoes app during payment. No order was done. So a refund is expected. This has happened twice with me so finally I thought of complaining as my hard earned money went in vein.

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S

sankart

from Mumbai, Maharashtra

May 9, 2018

I made my airtel data card [protected] payment of Rs 410 through HDFC credit card on 26th April to bill desk. I am getting a message from Air tel that they have not received the payment. Please check and write to me or message me immediately.

My mail id [protected]@yahoo.co.uk

and my mobile No[protected]

Regards
T Sankar

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Address: New Delhi, Delhi, 110076

I have paid my axis bank credit card bill payment. The payment failed however the amount was deducted from my ICICI bank account. Please look into it and refund the amount of 25000 which has been deducted back to my ICICI bank account. I am attaching the image as well for the reference.

Please refund the amount ASAP because I need to pay my credit card bill by tomorrow. Tomorrow is the last day of paying the bill

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Address: 247232

Website: [email protected]

Dear sir/ mam
1. The matter for recharge of my Jio no. [protected] through quick pay remain pending. On 17 Apr 18 request for recharge of my Jio no.was processed which didn't matteralised till date.

2. The SBI has confirmed that the payment made through SBI debit card has been successfully settled to the Merchant via transaction ref. No. LSM[protected] for RS.399/-". The amount has been recd by merchant on 17 Apr 18.

3. Further, I request you to refund my amount of Rs.399/- against the recharge of my Jio no. is not settled and remains unresolved.

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sabyasachee rath

from Bargarh, Odisha

May 9, 2018

My bsnl broadband bill was 707 i tried online payment the amount debited from my axis bank but bill is not paid to bsnl. waited more then 24hours but still no refund
[protected]@gmail.com

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C

Chandra Sekhar Narayan

May 9, 2018

I made kmc property tax payment of rs. 3, 561.90 on 2nd may 2018. Amount debited from my axis bank account. Ref. Inb/[protected] but due to connection problem after the amount is debited receipt not printed and kmc site showing the amount as outstanding.

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Address: 122001

Website: Billdesk

Hello,

Yesterday i have paid citi bank credit card payment through billdesk in that time transaction successful but after 1 min sms recieved that could not procceed with reference number nhdf[protected] the payment was done by hdfc netbanking and the amount has been deducted.
Kindly confirm the reason and revert my money asap.
Hopefully
R r srivastava
Email [protected]@gmail.com
Contact no [protected]

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HDFC Bank Customer Care

from Mumbai, Maharashtra

May 7, 2018

Dear Customer,

Let us look into it for you. Please share your Account No./Customer ID, transaction details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Manoj
HDFC Bank Customer Assistance

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Soma Srivastava's [Complaint's author] reply, May 7, 2018

Cust id 64836340
Transaction reference no-NHDF6282533583
Registered mobile no 8750974488
Citi bank credit card payment done but sms recieved with this reference number could not proceed but the amount has been deducted from my account.It was trough billdesk and hdfc netbanking.The amount is 10769

V

Vinayak Sagar

from Bengaluru, Karnataka

May 11, 2018

The amount was deducted when I paid for Domino's Pizza online. But no order was received by the restaurant. I paid INR539 from my paytm wallet and the amount got deducted but the order did not get placed.

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Address: Vellore, Tamil Nadu, 635802

Website: Billdesk canara bank

Dear,
I am mohamedaris. Yesterday i was recharged my jio number rs.399 via canara internet banking. At the same time amount deduted from account.
Still my jio number not get any balance or recharge.
Here by i attached the merchant details & billdsk receipt for your reference.
Please recharge or refund my amount rs.399. Kindly do the needful...

My jio number is - [protected]

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Billdesk team,

This is to bring to your notice that today at 16.44, i made the payment using state bank of india internet banking, the amount was deducted from my account successfully. But the amount was not recharged to my bsnl prepaid broadband account, the transaction id which appeared in my bank statement was nsbi[protected]igadlyawj0. Please kindly do the needful to refund the amount.
Please find all the screenshot to justify my claim.

May 19, 2018

Complaint marked as Resolved

Amount was refunded

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Hi, i have paid my credit card bill on 04.05.2018 and the last date to make payment is 05.05.2018. I see no amount in my card which i have paid, didn't even receive any email of payment. It just says the traction is successful. When you make such platforms to make payments y can't you make sure it works well, because it very critical that i might encounter fine if the payment has not been made on time. I am not ready to pay a single rupee of fine if my payment has not been processed. Kindly reply me back on this issue.

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Kishor Wakode

from Pune, Maharashtra

May 7, 2018

I had booked my ticket from msrtc on 30th April 2018 by upi.my money (705.76) was deducted from bank account but ticket not generate also my money not refunded yet.plss guide me what to do..?

Transaction details.
Google Transaction ID: CICAgMCXltvbLg
UPI Transaction ID:[protected]

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Website: emitra.billdesk@hdfcbank

Hello sir,
i was filling exam from sso id at rajasthan .i have payment through phone pay upi. payment has been succesfully debited from my account but emitra billdesk shown a error and payment of 376.94 not credited to my account back .
that concern is related to 26 april 2018.
phone pay say that marchent is responsible for this incident because we sent money to marchent successfully. and we have generated utr no.

utr no is[protected]

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Benhur P Balaji

from Hyderabad, Telangana

May 7, 2018

Hi,
Today at 12:30 PM I have made payment using net banking for recharging jio mobile no "[protected]" and amount rs 399 was deducted from icici bank transaction ID "BIL/[protected]/jio/RELIANCEJIO_NIC" but recharge not happened, please return my amount.

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Address: Bangalore, Karnataka, 560051

Website: billdesk, hsbc

I've made hsbc credit card payment through billdesk on the following time stamp[protected]:09:57 of amount 27016.60. Reference number is: nici[protected]
It's 4th may, 6 days have passed, still the payment is not credited. For any late fee, who would be responsible. As india doesn't have any strict rules for consumer benefits that's why you guys always cheat customers.

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Dear sir/madam,

On 02.05.2018 @ 10.51 a. M. I have done net banking transaction for online payment of recharging dth currency to tata sky rs.1, 300.00 (One thousand three hundred only).

This amount has debited from my sb account, not credited to the tata sky id.

I have contacted tata sky customer care they have confirmed that the have not received rs.1300.

Again i have contacted corporation bank they tell that the payment has been successfully settled to the merchant via transaction reference number ncrp[protected] for rs.1300.00

Kindly refund my amount ot my sb account.

Kindly do the needful.
Mahantesh
Cell-[protected]

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Hi,
i had paid rs 1, 36, 441.38 (One lac thirty six thousand four hundred forty one rupees & thirty eight paisa)
On 02/05/2018 as my axis bank credit card bill through billdesk from my karur vysys bank account. My transaction failed but rs. 1, 36, 441.38/ debited from my karur vysya bank account.

My transaction reference number - nkvb[protected]
Also i am attaching the screenshot of the transaction...

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I tried to pay ras -2018 (Rajesthan administrative service) fees through bill desk payment gateway 2 times but amount has been deducted and no payment has been made.
Details of transaction made :-
1. Emitra/n[protected]/521086xxxxxxxxxxxx on[protected] at 09:58 am at adc tid-nbd3626289 of amount rs.376.

2. Prcr/emitra/mumbai on[protected] at 10:25 am at pos tid-[protected], ref[protected] of amount rs. 376.

BillDesk Complaints & Reviews

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BillDesk reviews & complaints page 173

sbpdcl unsuccessful bill payment

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money debited from bank account but not transferred to idea prepaid number

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cesc bill payment

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amount deducted from my bank but domino's didn't get payment

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complaint about rs 375 tata sky bill not paid through tez app on 8th may.

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bsnl landline bill paid through online bank of baroda.

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bill amount taken but not credited to my apepdcl electricity bill

bsnl recharge of rs 110 with sbi internet banking but not recharged

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failed dominos order

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credit card bill payment failure but amount deducted from my icici bank account

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refund for my amount against recharge of my jio no.

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money deducted but payment not received

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reg - jio recharge with canara internet banking still not recharged ncnb6275266097

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regarding failed payment of rs 100 for bsnl prepaid broadband transaction id nsbi6281745513igadlyawj0

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payment not shown in my account

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my money has been deducted from my upi bank account but money has not credit to my merchant

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payment not credited to hsbc bank

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refund needed for trn no - ncrp6268785469 for rs.1300.00

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axis bank credit card payment failed but my bank account debited

amount deducted but payment not made through debit card of bob

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