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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 173

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V
vasugona
from Ongole, Andhra Pradesh
May 11, 2018
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bill amount taken but not credited to my apepdcl electricity bill

Address: Visakhapatnam, Andhra Pradesh, 530003

Payment Rs. 1151/- deducted from my bank for my electrical bill(APEPDCL) through your payment gateway on[protected] . But the same amount is not credited to my APEPDCL electrical bill . still (as on[protected] it is showing the outstanding amount in bill . the payment reference is given bellow which is registered in my andhra bank account, for your reference.

POSTXN/EPCPDCL /78000309

kindly resolve the problem/...
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V
Vineetha Sankar
from Thiruvananthapuram, Kerala
May 10, 2018
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Bill desk team
Today at 12:40pm, i made payment using sbi internet banking, tovrecharge my bsnl prepaid plan. The amount rs110 was deducted from my account, but not recharged to my phone. Bsnl customer care executive told me to wait for one hour if recharged failed you complaint to payment gateway. The transaction id appeared was nsbi[protected]igadmpplx6. Please do the needful tobrefund the amount
BillDesk customer support has been notified about the posted complaint.
I paid Rs.500 through BILLDESK to TNEA2018 ENGG councelling application but I could not recieved the confirmation.but amount was debited and it was paid to bill desk.kindy do the needful. I need reply the confirmation or resettle the amount to the concern bank
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    S
    Suraj Salam
    from North Lakhimpur, Assam
    May 7, 2018
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    Address: Dimapur, Nagaland, 797112
    Website: Dominos, paytm

    Hi there!
    You just made a successful payment of Rs. 357.00 at BilldeskFood1
    For future reference, your Order Id is NPT[protected].
    Thanks,
    Paytm Team
    This is the text recieved but there was error in the dominoes app during payment. No order was done. So a refund is expected. This has happened twice with me so finally I thought of complaining as my hard earned money went in vein.
    +1 photos
    BillDesk customer support has been notified about the posted complaint.
    I made my airtel data card [protected] payment of Rs 410 through HDFC credit card on 26th April to bill desk. I am getting a message from Air tel that they have not received the payment. Please check and write to me or message me immediately.

    My mail id [protected]@yahoo.co.uk

    and my mobile No[protected]

    Regards
    T Sankar
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      S
      skr5370
      from New Delhi, Delhi
      May 7, 2018
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      Address: New Delhi, Delhi, 110076

      I have paid my axis bank credit card bill payment. The payment failed however the amount was deducted from my ICICI bank account. Please look into it and refund the amount of 25000 which has been deducted back to my ICICI bank account. I am attaching the image as well for the reference.

      Please refund the amount ASAP because I need to pay my credit card bill by tomorrow. Tomorrow is the last day of paying the bill
      +1 photos
      BillDesk customer support has been notified about the posted complaint.
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        S
        sompal singh kalier
        from Dehra Dun, Uttarakhand
        May 7, 2018
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        Address: 247232
        Website: [email protected]

        Dear sir/ mam
        1. The matter for recharge of my Jio no. [protected] through quick pay remain pending. On 17 Apr 18 request for recharge of my Jio no.was processed which didn't matteralised till date.

        2. The SBI has confirmed that the payment made through SBI debit card has been successfully settled to the Merchant via transaction ref. No. LSM[protected] for RS.399/-". The amount has been recd by merchant on 17 Apr 18.

        3. Further, I request you to refund my amount of Rs.399/- against the recharge of my Jio no. is not settled and remains unresolved.
        BillDesk customer support has been notified about the posted complaint.
        My bsnl broadband bill was 707 i tried online payment the amount debited from my axis bank but bill is not paid to bsnl. waited more then 24hours but still no refund
        [protected]@gmail.com

        refund for my amount against recharge of my jio no. - Comment #3091842 - Image #0
        refund for my amount against recharge of my jio no. - Comment #3091842 - Image #1
        I made kmc property tax payment of rs. 3, 561.90 on 2nd may 2018. Amount debited from my axis bank account. Ref. Inb/[protected] but due to connection problem after the amount is debited receipt not printed and kmc site showing the amount as outstanding.
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          S
          Soma Srivastava
          from Gurgaon, Haryana
          May 7, 2018
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          Address: 122001
          Website: Billdesk

          Hello,

          Yesterday i have paid citi bank credit card payment through billdesk in that time transaction successful but after 1 min sms recieved that could not procceed with reference number nhdf[protected] the payment was done by hdfc netbanking and the amount has been deducted.
          Kindly confirm the reason and revert my money asap.
          Hopefully
          R r srivastava
          Email [protected]@gmail.com
          Contact no [protected]
          BillDesk customer support has been notified about the posted complaint.
          Dear Customer,

          Let us look into it for you. Please share your Account No./Customer ID, transaction details with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

          -Manoj
          HDFC Bank Customer Assistance
          Soma Srivastava's [Complaint's author] reply, May 7, 2018
          Cust id 64836340
          Transaction reference no-NHDF6282533583
          Registered mobile no 8750974488
          Citi bank credit card payment done but sms recieved with this reference number could not proceed but the amount has been deducted from my account.It was trough billdesk and hdfc netbanking.The amount is 10769
          The amount was deducted when I paid for Domino's Pizza online. But no order was received by the restaurant. I paid INR539 from my paytm wallet and the amount got deducted but the order did not get placed.
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            M
            Mohamed Aris M
            May 6, 2018
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            Address: Vellore, Tamil Nadu, 635802
            Website: Billdesk canara bank

            Dear,
            I am mohamedaris. Yesterday i was recharged my jio number rs.399 via canara internet banking. At the same time amount deduted from account.
            Still my jio number not get any balance or recharge.
            Here by i attached the merchant details & billdsk receipt for your reference.
            Please recharge or refund my amount rs.399. Kindly do the needful...

            My jio number is - [protected]
            BillDesk customer support has been notified about the posted complaint.
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              S
              sourav2348
              May 6, 2018
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              Resolved

              Billdesk team,

              This is to bring to your notice that today at 16.44, i made the payment using state bank of india internet banking, the amount was deducted from my account successfully. But the amount was not recharged to my bsnl prepaid broadband account, the transaction id which appeared in my bank statement was nsbi[protected]igadlyawj0. Please kindly do the needful to refund the amount.
              Please find all the screenshot to justify my claim.
              +2 photos
              May 19, 2018
              Complaint marked as Resolved 
              Amount was refunded
              BillDesk customer support has been notified about the posted complaint.
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                B
                Bhumi26
                from Bengaluru, Karnataka
                May 5, 2018
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                Hi, i have paid my credit card bill on 04.05.2018 and the last date to make payment is 05.05.2018. I see no amount in my card which i have paid, didn't even receive any email of payment. It just says the traction is successful. When you make such platforms to make payments y can't you make sure it works well, because it very critical that i might encounter fine if the payment has not been made on time. I am not ready to pay a single rupee of fine if my payment has not been processed. Kindly reply me back on this issue.
                +2 photos
                BillDesk customer support has been notified about the posted complaint.
                I had booked my ticket from msrtc on 30th April 2018 by upi.my money (705.76) was deducted from bank account but ticket not generate also my money not refunded yet.plss guide me what to do..?

                Transaction details.
                Google Transaction ID: CICAgMCXltvbLg
                UPI Transaction ID:[protected]

                payment not shown in my account - Comment #3089194 - Image #0
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                  A
                  atharv goyal
                  from Kota, Rajasthan
                  May 4, 2018
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                  Website: emitra.billdesk@hdfcbank

                  Hello sir,
                  i was filling exam from sso id at rajasthan .i have payment through phone pay upi. payment has been succesfully debited from my account but emitra billdesk shown a error and payment of 376.94 not credited to my account back .
                  that concern is related to 26 april 2018.
                  phone pay say that marchent is responsible for this incident because we sent money to marchent successfully. and we have generated utr no.

                  utr no is[protected]
                  +1 photos
                  BillDesk customer support has been notified about the posted complaint.
                  Hi,
                  Today at 12:30 PM I have made payment using net banking for recharging jio mobile no "[protected]" and amount rs 399 was deducted from icici bank transaction ID "BIL/[protected]/jio/RELIANCEJIO_NIC" but recharge not happened, please return my amount.
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                    G
                    GOURAB CHAKRABORTTY
                    from Bengaluru, Karnataka
                    May 4, 2018
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                    Address: Bangalore, Karnataka, 560051
                    Website: billdesk, hsbc

                    I've made hsbc credit card payment through billdesk on the following time stamp[protected]:09:57 of amount 27016.60. Reference number is: nici[protected]
                    It's 4th may, 6 days have passed, still the payment is not credited. For any late fee, who would be responsible. As india doesn't have any strict rules for consumer benefits that's why you guys always cheat customers.
                    BillDesk customer support has been notified about the posted complaint.
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                      M
                      from Bengaluru, Karnataka
                      May 3, 2018
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                      Dear sir/madam,

                      On 02.05.2018 @ 10.51 a. M. I have done net banking transaction for online payment of recharging dth currency to tata sky rs.1, 300.00 (One thousand three hundred only).

                      This amount has debited from my sb account, not credited to the tata sky id.

                      I have contacted tata sky customer care they have confirmed that the have not received rs.1300.

                      Again i have contacted corporation bank they tell that the payment has been successfully settled to the merchant via transaction reference number ncrp[protected] for rs.1300.00

                      Kindly refund my amount ot my sb account.

                      Kindly do the needful.
                      Mahantesh
                      Cell-[protected]
                      BillDesk customer support has been notified about the posted complaint.
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                        D
                        dakuaraja
                        from Kolkata, West Bengal
                        May 2, 2018
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                        axis bank credit card payment failed but my bank account debited

                        Hi,
                        ​i had paid rs 1, 36, 441.38 (One lac thirty six thousand four hundred forty one rupees & thirty eight paisa)
                        On 02/05/2018 as my axis bank credit card bill through billdesk from my karur vysys bank account. My transaction failed but rs. 1, 36, 441.38/ debited from my karur vysya bank account.

                        My transaction reference number - nkvb[protected]
                        Also i am attaching the screenshot of the transaction...
                        +1 photos
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                        lambu27
                        from Delhi, Delhi
                        Apr 30, 2018
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                        I tried to pay ras -2018 (Rajesthan administrative service) fees through bill desk payment gateway 2 times but amount has been deducted and no payment has been made.
                        Details of transaction made :-
                        1. Emitra/n[protected]/521086xxxxxxxxxxxx on[protected] at 09:58 am at adc tid-nbd3626289 of amount rs.376.

                        2. Prcr/emitra/mumbai on[protected] at 10:25 am at pos tid-[protected], ref[protected] of amount rs. 376.
                        BillDesk customer support has been notified about the posted complaint.
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                          D
                          Dr. MANJEET SINGH DALAL
                          from Delhi, Delhi
                          Apr 29, 2018
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                          Address: New Delhi, Delhi, 110008

                          Payment deduct from account but bill payment not done on 29/4/2018
                          I had done online payment through gateway through billdesk for my payment of landline bill payment of mtnl
                          The amount is debited from my account but bill is not paid kindly resolve the problem
                          As bank deduction detail below

                          Inr 776.00 debited to ac xxxxxxxxxxx1652 on 29-apr-2018 20:59:31-net txn: billdesk nybk[protected] mtnldelhi tot avbl bal-inr 39, 255.10 on 29-apr-2018 20:59:31
                          BillDesk customer support has been notified about the posted complaint.
                          SBI ref: IGADJXIGL5, BSNL mobile stv-recharge transaction of Rs.118/- failed on 24.4.2018 at 16:16.
                          BSNL ref: PGSM[protected], Status is "awaiting bank confirmation."
                          SBI has deducted Rs. 118/-as above stated.
                          Kindly recharge or arrange to refund.
                          Regards.
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                            A
                            akanksha s
                            from Lucknow, Uttar Pradesh
                            Apr 29, 2018
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                            Address: Lucknow, Uttar Pradesh, 226010

                            Hi,
                            On 25th I tried paying through paytm for a dominos order(303). The payment showed unsuccessful and I had to pay for it upon delivery in cash (Rs. 730).
                            The very next day I received a message stating the following:
                            Hi there
                            You just made a successful payment of Rs. 730.00 at BilldeskFood1 For future reference your order id is NPT[protected].
                            Thanks
                            Paytm team

                            This is literally duping people of their money. extremely disappointed. Haven't received any refund and was made to PAY FOR THE SAME ORDER TWICE !!

                            Need my refund asap.
                            BillDesk customer support has been notified about the posted complaint.
                            Hi Team,

                            I made payment made through SBI reference number IGADJZXTV3 amount 16780 Rs. through net banking.
                            date 25/04/2018 at 10.50 am Amount got debited but not got receipt.
                            Can you please check if it was credited or not.

                            Thanks
                            Priya Darshini
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                              D
                              Debasish1956
                              from Kolkata, West Bengal
                              Apr 28, 2018
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                              Address: Kolkata, West Bengal, 700078
                              Website: www.kmcgov.in/KMCPortal/KMCPortalFSPaymentAction.do

                              On 27/04/2018 at 16:28:39 my canara bank account was debited with rs.812.00 (Txn id[protected] when i paid the subject tax going into corporataion's web site https://www.kmcgov.in/KMCPortal/KMCPortalFSPaymentAction.do

                              And the payment was routed through billdesk as earlier. But tax is not paid though my account (Cnara bank account number[protected], ifs code cnrb0003294) is debited.

                              I used debit card+atm pin option.

                              Please recredit the amount to my bank account.
                              BillDesk customer support has been notified about the posted complaint.
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                                gopi8643
                                from Bengaluru, Karnataka
                                Apr 28, 2018
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                                Address: Bangalore, Karnataka

                                I have made an online payment of inr1525 with transaction id [protected] towards payee billdesk from my icici bank a/c on 27/04/2018 11:04am to epay/union bank of india.co.in towards kendriya vidyalaya fees. But payment is not received by bank nor school stateing a remark that (Initated but not completed) please check the payment details and re fund the amount.
                                BillDesk customer support has been notified about the posted complaint.
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                                  N
                                  NATURAL PROJECTS
                                  from Kolkata, West Bengal
                                  Apr 26, 2018
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                                  Address: Kolkata, West Bengal, 700017

                                  This is to inform you that while paying of kolkata municipal corporation (Kmc) property tax online, the amount got deducted from my bank a/c but this did not get credited to kmc a/c due to failure in online transaction. I have checked kmc website and it is still showing the amount as unpaid. Even i asked with my bank and they confirmed that they have released the amount from their end.

                                  Kindly check and send the receipt of this transaction.

                                  Date of transaction: 20-apr-2017
                                  Bank: axis bank
                                  Tansaction id: inb/[protected]
                                  Amount: rs 17, 748.90
                                  BillDesk customer support has been notified about the posted complaint.
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                                    Rakesh Singhmar
                                    from Gurgaon, Haryana
                                    Apr 26, 2018
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                                    Address: Faridabad, Haryana, 121010

                                    Dear Sir,

                                    I made online payment Rs. 6111 through 'Tata Capital Financial Services Ltd.' portal on 20th April. . They are using your services for online payment . But company is saying that they have not received any payment. Confirmation mail of bank is in trailing mail. Also find online statement of my account for confirmation of transaction.

                                    please acknowledge receipt of amount and sent me 06 digit reference no..

                                    If payment is not cleared in company account, please reverse the payment in my account.

                                    With Regards

                                    Rakesh Singhmar
                                    +91-[protected]
                                    +91-[protected]

                                    [protected] Forwarded message[protected]
                                    From:
                                    Date: Fri, Apr 20, 2018 at 1:10 PM
                                    Subject: Account Debit Alert
                                    To: [protected]@gmail.com

                                    Dear Customer,

                                    An amount of INR 6, 111.00 Debited to Ac XXXXXXXXXXX1075 on 20-APR-2018 13:09:24 on account of NET TXN: BILLDESK NYBK[protected] TCFSL . Available Balance on 20-APR-2018 13:09:24 is INR 14, 212.30Total available balance (including linked deposits and Limit) is INR 14, 212.30.

                                    For any clarifications contact us at[protected]Toll Free). This service is a part of our constant endeavor to deliver Superior Customer Service Experience to our valued customers. At YES BANK, we value your feedback. Please write to us at [protected]@yesbank.in, contact your relationship manager or visit your nearest branch. If you would like to view any other details regarding your account, please login to our Retail Net Banking service at http://fapp1.yesbankalerts.in/linktrack/lt.pl?id=15556=dkgGUwdQDFYHT1QJAVYAVgVTU...

                                    This is a system generated message. Please do not reply to this e-mail.
                                    +1 photos
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