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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 176

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K
Kumarpranav9510
from Jammu, Jammu and Kashmir
Mar 18, 2018
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Address: 182101

Your payment of rs.509.00 is failed on bsnl portal. Reason:pme10013-3d secure authentication failure
My account was debited with the amount 509
But my bill was not payed then i payed it with my credit card.
But when i used my phonepay app i got debited
All the amount mentioned above.
But bill was showing as not payed.
So please help me to refund my amount.
I have lost my money.
Please help me.
+1 photos
BillDesk customer support has been notified about the posted complaint.
I paid my bill of march 2018 of rs.306 to WBSEDCL on 16 march 2018...con.Id[protected]. the amount is debited from my uco bank a/c. But still billdesk do not send confirmation to the biller. & Showing pending...

bsnl bill not paid - Comment #3043569 - Image #0
Billdek ID:-BDG[protected] AMOUNT :- 1681 TEZ NO:- [protected]
TEZ MAIL ID:[protected]@gmail.com
BANK NAME :- CITY UNION BANK
DATE OF TRANS 10 MARCH 2018
UPI TRANSECTION ID :[protected]

bsnl bill not paid - Comment #3043608 - Image #0
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    V
    Venkateswara Rao Maddala
    from Hyderabad, Telangana
    Mar 17, 2018
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    Address: 500035

    Sir, i am having s b account with your l b nagar branch, hyderabad. My account number [protected]. I am having debit card to this account. My debit card number [protected]. I have paid my electricity bill online through billdesk on 9th march 2018 for rs.782.00 (Rupees seven hundred eighty two only) through my debit card. My account is debited, but transaction failed. Transaction reference is ecom pur 78000246 tsspdc[protected]. Kindly verify the transaction and recredit to my account.
    Thank you
    M. Venkateswara rao
    Mobile number 91 [protected]
    BillDesk customer support has been notified about the posted complaint.
    I didn't received unique id by paying pnb met life insurance through net banking how I will get unique id please help me out
    Transaction id fcdr[protected]
    transaction date [protected]:49:34.0
    phone no [protected]
    amount ( 4981 )
    status action pending
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      V
      vinodmunghate
      from Tezpur, Assam
      Mar 16, 2018
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      Amount of rs 435 was paid to bill desk for idea cellular for idea post paid mobile no [protected] from icici bank account no[protected] on 16/3/18 af 14:51 hrs. Transaction id is — bil/[protected]/ideacellular_l. But till now payment received is not reflected in my idea account and amount of rs 435 is shown as outstanding. As per my bank statement the ammount has been deducted
      BillDesk customer support has been notified about the posted complaint.
      Hello sir my name is arvind kumar gautam i have done online payment through bill desk on 13th march my balance of Rs 2428.32 deducted from my account but at last moment bill desk site had crashed so my transaction no. did not generate. and other party did not receive any payment . so please refund my money.

      amount deducted from bank a/c but payment received not getting reflected-idea cellular - Comment #3041627 - Image #0
      Not successful txn but not refund in account below transaction
      1- txn LSYD[protected][protected]
      2- txn LSYD[protected][protected]
      3- txn LSYD[protected][protected]
      4- txn LSYD[protected][protected]
      5- txn
      I have paid 1300/- via billdesk gateway unfortunately the payment got failed at the gateway but the amount got debited from my account. Request you to refund the amount at the earliest.

      BIL/[protected]

      Thanks
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        J
        jrk006
        from Coimbatore, Tamil Nadu
        Mar 16, 2018
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        Address: Virudhunagar, Tamil Nadu, 626123
        Website: [email protected]

        I am recharge my bsnl postal by netbanking transfer details given below but i am not recd my mobile balance.
        Cyber receipt date:friday, march 16, 2018 4:07 pm


        _

        Transaction details
        _

        Account number : [protected]
        Transaction date : march 13, 2018
        Transaction amount : (Inr) 30.00
        Transaction type : dr
        Transaction description : bsnl[protected]/[protected] rech

        _
        BillDesk customer support has been notified about the posted complaint.
        My Bank Of India Credit card No. is [protected]
        We pay Billdessk online payment system Date.[protected]:13:39
        Transaction Reference number :- LIDB[protected]
        I Pay Successfully Rs. 42875/- from My IDBI Net Banking But Payment Not Clear In Bank of India Credit card
        So Please Refund My Payment ASAP...

        bsnl recharge not recd - Comment #3041645 - Image #0
        bsnl recharge not recd - Comment #3041645 - Image #1
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          B
          Bidesh Sarker
          Mar 16, 2018
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          I made an electricity bill payment to west bengal state electricity distribution company limited (Wbsedcl) through icici bank net banking on 14/03/2018 for rs. 136.88 + taxes. An amount of rs. 141.60 has been debited from my bank account instantly but the amount has not been not credited to the payee (Wbsedcl).

          I have cross-checked in wbsedcl site and it shows pending status.

          Wbsedcl invoice no.[protected]
          Transaction reference from icici : bil/[protected]/pgmib-from bide/wbsedcl.

          Request to kindly look into this matter at the earliest and close it.
          +2 photos
          BillDesk customer support has been notified about the posted complaint.
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            V
            venkatasurya1962
            from Hyderabad, Telangana
            Mar 15, 2018
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            Message1

            Dear sir,
            Please find attached icici bank transaction details where the amount is transferred to tsspdcl through bill desk on 11/03/2018 but still the amount is not credited to tsspdcl still it is showing due.
            Please do needful.

            Message 2
            Sir,
            Since you have not replied on trail mail i have again paid electricity bill today hence we request you to return the previous payment made which is not credited.

            We request your immediate response on this query.
            Regards,
            BillDesk customer support has been notified about the posted complaint.
            Recharge three bsnl prepaid through net banking of BOM on 09032018 through billdesk. BSNL has not recd payment, my mobile no is [protected]
            Sir
            I got refund.
            Thank You.
            U.Suryanarayana
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              P
              Prasad ysrkv
              from Bhongir, Telangana
              Mar 14, 2018
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              Address: Hyderabad, Andhra Pradesh, 500 070

              Current bill unic identification no.[protected] for service no[protected], vanasthalipuram, hyderabad paid through bill desk on 13.03.18 around 10.40pm. With bil no.[protected]. Amount rs.621.77 got deducted in icici bank, v. Puram, hyderabad, but transaction failed and electricity bill shows still due. Request to return amount rs.621.77or get the transaction completed.
              BillDesk customer support has been notified about the posted complaint.
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                P
                pranjit boro
                Mar 14, 2018
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                Address: 781367

                My ebay india order not confirmed. Amount deduct from bank account. I want refund. Please help me. I make this transactions 15 days ago. Chat with ebay customer care person. Nothing happen.
                Account number : [protected]
                Transaction date : 26/02/2018
                Transaction amount : (Inr) 1, 550.00
                Transaction type : dr
                Transaction description : ibp payu[protected]-2018
                BillDesk customer support has been notified about the posted complaint.
                Mar 14, 2018
                Updated by pranjit boro
                refund my money
                My payment on nptel portal was unsuccessful but money has been deducted from my account. The payment was done today 13/03/2018 at 8:45 pm
                kindly check as last day for payment is 14/03/18. Please do the needful .I will be very grateful to you

                order not confirmed - Comment #3040146 - Image #0
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                  E
                  Elanila
                  from Mumbai, Maharashtra
                  Mar 13, 2018
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                  Website: NPTEL

                  My online payment to nptel failed to process the transaction after debiting my account. The money was not paid to nptel so please refund the money to my account. I made this transaction on 13/03/2018 evening 4.00 to 5.30

                  I am very hopeless as i want to pay my exam fees. Tomorrow is the last date for payment. So please understand my situation and refund my money within 10 to 24 hours.
                  BillDesk customer support has been notified about the posted complaint.
                  Transaction failed but amount Rs.14 Debited from account.
                  Transaction Refrence no. is IGADBBVKL4.
                  Please refund this amount following given detail-
                  My account no. is [protected].
                  IFS code is SBIN0019149.
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                    B
                    Babu K K
                    from Cherthala, Kerala
                    Mar 13, 2018
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                    Sir,
                    I made an online payment for bsnl recharge for rs 187 through sbi billdesk on march 10. The amount was debited from my bank account at 12:56 pm but the balance was not credited till date. It showed "sorry, we are unable to process your request right now. We apologize for any inconvenience.". Can you please refund the amount?

                    Yours sincerely,
                    Babu k k
                    BillDesk customer support has been notified about the posted complaint.
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                      B
                      Basappa S Haveri
                      from Bengaluru, Karnataka
                      Mar 12, 2018
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                      Address: 560054

                      Bs haveri — bsnl land line bill not paid but debited from my account

                      1 review
                      Basappa s haveri on mar 12, 2018
                      Mark as resolved


                      Dear sir,
                      I am attempted to pay my bsnl land line/broad band bill through bsnl portal. When i click on the option "pay", it asked me, which way you want to pay either by credit card or debit card or by bank. I selected the option by canara bank net banking and requested me thruogh which gate way you want to pay. I selected the billdesk gate way and completed the all ne banking steps, and it asked me submit and further to confirm. Once i confirmed from canara bank otp generated and transaction password has been provided. I click to proceed. It gives an error telling billdesk gate way experiencing problem, try after some time. By the time, i got massage from canara bank t. Hat an amount of rs. 788/- has been deducted from my canara bank account but bsnl web site shows still payment pending. After half an hour i tried once again and same thing happened. So two times rs.788/- has been debited from my canara bank account. (Total rs.1576/-) but not paid to my bsnl account.
                      I am herewith furnishing full details regarding my bank details, and land line details. I am requesting you either pay the amount to bsnl accont or refund to my bank accont rs.1576/- (Rs.788/- +788/-)
                      Name:bs haveri. Bank:-canara bank, gokula branch, mathikere, bangalore. A/c no.:[protected]. Ifsc code:-0690.
                      Canara bank transaction details.
                      [protected] @12.53.33. Billdsk-[protected]-billdsk, code 690 debit amount rs 788/-.
                      [protected] @10.30.26. Billdsk-[protected], code 690, debit amount rs.788/- (Photocopy of bank enclosed).
                      My bsnal details:-customer id.[protected]. A/c no.[protected]. Phone no.[protected]. (Total rs.1576/-)
                      Kindly do the needfull at the earliest as bsnl payment due date is expiring.
                      Yours faithfully,
                      Bs haveri. Email id [protected]@yahoo.com. And mob. Phone.[protected].

                      Bsnl land line bill not paid but debited from my account
                      +2 photos
                      BillDesk customer support has been notified about the posted complaint.
                      I made a payment of Rs-1172 on 8/03/2018, but ut debited from my account but doesn’t credit to bajaj allianz .. its showing payment to [protected]@icici ..
                      Please resolve the issue soon... otherwise i can lodge an police complaint as i saw soo many complaints over internet against you

                      bsnl landline bill not paid but debited from my account - Comment #3040118 - Image #0
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                        C
                        chittal karuppiah
                        from Salem, Tamil Nadu
                        Mar 12, 2018
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                        I made online payment for nptel online exam on 12.03.18 at 12:00 am through my south indian bank bank debit card. But my transaction was unsuccessful due to technical problem. But my amount of rs. 1100 was deducted from my account. No transaction id was not found. So i want to refund deduction amount. I request you to fulfil my wish. I will grateful to you...
                        BillDesk customer support has been notified about the posted complaint.
                        Mar 12, 2018
                        Hansu sihag's response
                        my mob.no [protected]
                        Dear Madam / Sir mee bstc was the form of the payment, which was done by Billdeck Ref.No.LSBI[protected]IGADBVGHZ3 whose rupee was cut from my account and Transaction failed in invoice Sir My payment number [protected] should be withdrawn

                        online fee payment unsuccessful - Comment #3037863 - Image #0
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                          sakram choudhary
                          from Nagaur, Rajasthan
                          Mar 11, 2018
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                          I made online payment for railrbothdrcard, mumbai on 10.03.18 at 16:46:03 hrs through my bob bank debit card. But my transaction was unsuccessful due to technical problem. But my amount of rs. 500 was deducted from my account. No transaction id was not found. Again i have applied online payment at 16:49:56 hrs. I paid another transaction. This time my transaction was successful. So i want to refund yesterday's deduction amount. I request you to fulfil my wish. I will grateful to you.
                          BillDesk customer support has been notified about the posted complaint.
                          Sir
                          I Recharge my Jio SIM using my Jio app using upi through Indiaideas and money is deducted, but recharge not done.
                          I have submit my screenshots, please refund my money.
                          i have submit my complaints 2 time, but not action it.
                          so please quick action my complaints. i have submit Transactin Id Details, & Bank Details.

                          unsuccessful challan amount deducted - Comment #3035560 - Image #0
                          unsuccessful challan amount deducted - Comment #3035560 - Image #1
                          unsuccessful challan amount deducted - Comment #3035560 - Image #2
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                            A
                            adil62
                            from Muluppilagadu, Kerala
                            Mar 10, 2018
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                            Address: Kannur, Kerala, 670011
                            Website: portal2.bsnl.in/myportal/workspace.do

                            Today i tried to pay my landline/broadband bill through bill desk gateway on bsnl website. I provided my debit card informations to bill desk page and clicked submit. But it returned a message “reason: sorry! We are unable to process your transaction” amount of 1649 was debited from my syndicate bank account. They also didnt send mail about the transaction.
                            BillDesk customer support has been notified about the posted complaint.
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                              P
                              prathap.reddy
                              from Mumbai, Maharashtra
                              Mar 10, 2018
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                              Address: Bangalore, Karnataka

                              Dear sir/mad,
                              Today i paid rs 523.90 rupees to bescom through bill desk through icici net bank. Transaction reference no.:[protected]. During transaction after entering the all security codes finally deducted the amount in bank account and observed the error and bill receipt not received. Pl. Do the needful immediately.
                              Regards,
                              Prathap
                              [protected]
                              BillDesk customer support has been notified about the posted complaint.
                              Mar 10, 2018
                              Updated by prathap.reddy
                              Pl.refund the amount to my account immediately.
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                                A
                                Akhil Jaimon
                                from Mumbai, Maharashtra
                                Mar 10, 2018
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                                Address: Gwalior, Madhya Pradesh
                                Website: eBay.in

                                This is to inform that i had booked a tempered glass from ebay.in and i paid the amount rs 174.80 through using my paytm wallet and transaction was successful and the amount were debited from my paytm wallet but i have not got the confirmation till now. It's been the 6th day after the successful transaction, so i have get the refund from you. Here is the transaction id: [protected] merchant: billdesk under order lpt[protected] kindly refund the amount which was debited from my paytm wallet by you people. Pls do the needful because patience has a limit...
                                +1 photos
                                BillDesk customer support has been notified about the posted complaint.
                                Money deducted from my account but payment not maid...
                                Please refund my money.
                                [protected]:20:27 [protected] [protected] BILLDESKMumbaiMHIN-09/03/18 21:20:27/0106 33 500.00

                                I'm complaining about the transaction of a tempered glass ordered from ebay.in - Comment #3035596 - Image #0
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                                  V
                                  vishal4573
                                  from Nagpur, Maharashtra
                                  Mar 9, 2018
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                                  Resolved

                                  payment was declined

                                  Address: 411038

                                  Hello,
                                  I have paid amount rs.-10000 to my credit card through billdesk.
                                  This is amount is debited from my iob account. But i got the following failure message. Dear customer,
                                  As requested by you, please note that the following payment was declined while processing through billdesk:
                                  Company name: hdfc credit card
                                  Card no: xxxx xxxx xxxx 0274
                                  Payment amount (Rs ps): 19184.63
                                  Payment date: 8th...
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                                  G
                                  G Thirupathi
                                  from Madurantakam, Tamil Nadu
                                  Mar 7, 2018
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                                  bill payment for tsnpdcl

                                  Sir, The transaction details for my TSNPDCL application with CANARA Bank ATM with pin is
                                  "[protected]:46:32 [protected] [protected] BILLDESKMumbaiMHIN-27/02/18 19:46:32/2344 33 100.00"
                                  The site address for bill payment is"
                                  https://www.billdesk.com/pgidsk/ProcessPayment?wpage=I7TTQ6ty0zt6Pln4EfUvYsVM"

                                  But the payment was page was hanged and my money was deducted from my account. Kindly resolve my problem,...
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                                  S
                                  saumya vishwakarma
                                  from Delhi, Delhi
                                  Mar 7, 2018
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                                  Address: 122102
                                  Website: DHBVN

                                  I have made the payment for my electricity bill and got the text sms from bank of the same transaction to dhbvn as well. However, the transaction did not complete due to some network issue and the payment gateway page was stuck forever and did not proceed to the receipt window for a long time. The dhbvn website still shows bill as not paid. Please refund the amount to my yes bank account from which i made this transaction.
                                  BillDesk customer support has been notified about the posted complaint.
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                                    J
                                    jrk006
                                    from Coimbatore, Tamil Nadu
                                    Mar 7, 2018
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                                    Address: Virudhunagar, Tamil Nadu, 626189

                                    Sir,
                                    I have paid the bsnl prepaid recharge through boi net banking billdesk on 02.03.2018 for rs.55. My bank account was debited with rs.55 but mobile balance was not credited to my mobile number [protected] to till date.

                                    Account title ramesh kannan j
                                    Account number
                                    [protected]
                                    Transaction date
                                    March 02, 2018
                                    Transaction amount
                                    Inr 55.00
                                    Transaction type
                                    Debit
                                    Transaction description
                                    Bsnl[protected]/[protected] rec
                                    BillDesk customer support has been notified about the posted complaint.
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