Bs haveri — bsnl land line bill not paid but debited from my account
1 review
Basappa s haveri on mar 12, 2018
Mark as resolved
Dear sir,
I am attempted to pay my bsnl land line/broad band bill through bsnl portal. When i click on the option "pay", it asked me, which way you want to pay either by credit card or debit card or by bank. I selected the option by canara bank net banking and requested me thruogh which gate way you want to pay. I selected the billdesk gate way and completed the all ne banking steps, and it asked me submit and further to confirm. Once i confirmed from canara bank otp generated and transaction password has been provided. I click to proceed. It gives an error telling billdesk gate way experiencing problem, try after some time. By the time, i got massage from canara bank t. Hat an amount of rs. 788/- has been deducted from my canara bank account but bsnl web site shows still payment pending. After half an hour i tried once again and same thing happened. So two times rs.788/- has been debited from my canara bank account. (Total rs.1576/-) but not paid to my bsnl account.
I am herewith furnishing full details regarding my bank details, and land line details. I am requesting you either pay the amount to bsnl accont or refund to my bank accont rs.1576/- (Rs.788/- +788/-)
Name:bs haveri. Bank:-canara bank, gokula branch, mathikere, bangalore. A/c no.:[protected]. Ifsc code:-0690.
Canara bank transaction details.
[protected] @12.53.33. Billdsk-[protected]-billdsk, code 690 debit amount rs 788/-.
[protected] @10.30.26. Billdsk-[protected], code 690, debit amount rs.788/- (Photocopy of bank enclosed).
My bsnal details:-customer id.[protected]. A/c no.[protected]. Phone no.[protected]. (Total rs.1576/-)
Kindly do the needfull at the earliest as bsnl payment due date is expiring.
Yours faithfully,
Bs haveri. Email id [protected]@yahoo.com. And mob. Phone.[protected].
Bsnl land line bill not paid but debited from my account
BillDesk customer support has been notified about the posted complaint.
I got refund.
Thank You.
U.Suryanarayana