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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 18

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R
RAVI MALJI
Aug 30, 2022
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I was making a contribution of 12 thousand to my e-NPS account (National Pension System) through Bill Desk payment gateway today (Aug 30, 2022) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.

PFA screenshot from my bank account for transaction details. Please help.
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    A
    Antarjal kushagrata
    Aug 26, 2022
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    This company seems to be a cheating company. It is not small amount but more than 100K INR amount got deducted from my account when I was trying to pay my credit card bill but it is showing that the payment failed.

    I work in the area of API integration. Generally, when the API is failed, it should revert the money to my account in maximum 5 to 10 minutes. It is been more than an hour but the money is not credited back to my account.

    The worst part is that they don't even have a customer service contact number to speak to.

    All you can do is lodge a complaint via web portal which we don't know who and when will they respond to.

    These kind of companies to should not be given licensed to run these big transactions.

    Very disappointed and worried about myoney that when will I get back.

    It is hard earned money. You should not play with our money.

    Sorry to say but it is an idiotic application to me.
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      M
      Mallikarjunareddybommireddy
      Aug 25, 2022
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      AP migration certificate

      I have paid 500 rupees for migration certificate and amount is deducted from my bank account using upi and billdesk shoes an error and does not generate the acknowledgement number now I cant download the migration certificate but amount is deducted from my bank account using amazon upi...
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      K
      kumarankur
      Aug 25, 2022
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      While registering for the NPTEL exam after entering OTP for payment it showed a blank page with a page error. Got an email from the NPTEL stating the confirmation of successful payment of exam registration fees and money was also deducted from the bank. But on the NPTEL course page, my course is being shown in the "unpaid" list and the payment status is "payment_initiated". My UPI reference number:[protected]
      Please look into this matter as most urgent as the deadline for the NPTEL payment is near.
      +1 photos
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        J
        Jeenita
        Aug 22, 2022
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        Amount deducted from SBI Account(BHIM)but payment failed

        Rs 850 has been deducted from my SBI account while filling up the IBPS PO exam 2022 on 22 of August 2022 from BHIM app but i couldn't complete the form fill up as it shows failed payment....
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        R
        Rajalingam N
        Aug 22, 2022
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        Address: Bsnl

        Utr no[protected] and T2208221134586212846688 please refund amount
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          S
          [email protected]
          Aug 21, 2022
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          Billdesk 1017.70 amount debited at payment gateway but not credited to NPS

          I was making a contribution of 1017.70 to my e-NPS account (National Pension System) through Bill Desk payment gateway today (Aug 21, 2022) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my HDFC bank account but not credited to my NPS account.
          The transaction ID is YHDF[protected]/BILLDKNPSTRUST
          REF NUM:[protected]

          Attached is the screenshot for reference....
          +1 photos
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          S
          Sanjai sngh
          from Bulandshahr, Uttar Pradesh
          Aug 21, 2022
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          Address: Bulanfdhshr

          Mere upi khate se Paisa cut Gaya Hai parantu Billdesk dwara LIC Premium ka bhugtan nahin kiya Gaya Hai kripya shighra nidan karane ka kasht Karen
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            S
            Sanjai sngh
            from Bulandshahr, Uttar Pradesh
            Aug 21, 2022
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            Address: Bulandshshr

            Hamare upi khate se rupya cut Gaya Hai parantu LIC ka premium bhugtan Bil tax dwara Nahin kiye jaane ke sambandh mein Hamari samasya ka nidan karane ka kastkasa
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              A
              Agnibh Dhar
              Aug 21, 2022
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              During online payment of fees for application of CRP PO/MT XII via VPA([protected]@oksbi), rs 850 was debited from my bank account but fees was not submitted...
              Ref no[protected]
              Google Transaction ID: CICAgJCE76SZXQ

              PLEASE HELP ME
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                N
                Naga sridhar konduri
                from Vijayawada, Andhra Pradesh
                Aug 20, 2022
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                I have recharged my BSNL PREPAID MOBILE NO [protected] THROUGH BSNL SELF CARE APP POWRED BY BILLDESK ON 17TH AUGUST 2022 AT 22:37:48 VIDE TRANSACTION ID SAP[protected] with Rs. 147/- . But My Mobile was not recharged. So, I request you to Transfer my Money at the earliest

                Thanking you
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                  S
                  sriman1103
                  Aug 19, 2022
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                  Dear Sir,

                  We have made fees to klu hostel online with my icici amazon credit card of Rs.75, 602.60 on 11.07.2022. But it was failed, still refund not received.

                  Kindly go through the below details and credit the same in my account.

                  transaction date - 11.07.2022
                  amount - 75602.60 (Nett- Rs.74500/-)
                  Reference no-[protected].

                  Regards
                  A.Srimannarayana
                  [protected]
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                    G
                    Gunnubijji
                    from Bareilly, Uttar Pradesh
                    Aug 18, 2022
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                    I have done the payment of Rs 3000 to billdesk for AIIMS application form but still it's written there the payment is incomplete
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                      R
                      Rajesh611996
                      Aug 17, 2022
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                      While applying for IBPS PO exam application, the payment powered by billdesk payment gateway always shows payment failures.So, I request to give a solution for this problem.
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                        S
                        suraj sirsat
                        Aug 17, 2022
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                        Dear sir, I am suraj. I paid my vehicle e challan payment google pay at billdesk date 17 aug 2022at time 13:59pm. But payment not reached on maharasta vehicle e- challan. I also show e-challan on website maharasta e- challan. Plz check my issue and resolve asap. Transaction I'd[protected]
                        Email [protected]@gmail.com
                        Mo.no.[protected]
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                          A
                          Aishu@09
                          from Hyderabad, Andhra Pradesh
                          Aug 15, 2022
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                          I have done the payment through phonepe app to ajio app which is processed by billdesk and but it did not receive ajio from your side and my order is not confirmed in ajio app but money has been deducted from my account. When i complained about the issue to phonepe they said that my payment is successful at billdesk and they asked to raise issue on billdesk. I have done the payment on 14th of August. And the transaction id is T220814151350632009924. Please look into this issue
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                            A
                            agith ck
                            from Kozhikode, Kerala
                            Aug 15, 2022
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                            Here I am attaching my online
                            payment receipt payment of Aiims requirement of nursing officer
                            I have already done my payment 3000 RS but it is still showing make payment.
                            I request you to please solve my problem as soon as possible. And refund my money as soon as possible.
                            TRANSACTION ID :[protected]

                            TO aiims.[protected]@hdfcbank
                            from [protected]@oksbi
                            +1 photos
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                              H
                              Hemanthram Iyer
                              Aug 15, 2022
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                              Address: PSPV gas service near ashwattakatte kongadiyappa main road, doddaballapur

                              Payment was made but the page reloaded and now not showing detials as paid
                              +1 photos
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                                N
                                nikita christian
                                Aug 10, 2022
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                                Address: Ahmedabad

                                My money INR 518rs debited by google pay..My money paid to bill desk..but it did not send to tata sky in my tata sky account..u r fraud..please send my money back..
                                BillDesk customer support has been notified about the posted complaint.
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                                I paid my money to billdesk but they didn't paid to tata sky..my tata sky account is not reached yet..please my money back or recharge my account...
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                                Tata Sky Customer Care's response, Aug 12, 2022
                                Hi, this isn't the experience we aim for. Kindly share your Registered Mobile Number or Subscriber ID so that we can look into this.
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                                  K
                                  kaustabh321
                                  from Ahmedabad, Gujarat
                                  Aug 10, 2022
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                                  I have made NPS Tier 1 payment of amounting INR 10023.60 on 10.08.2022. The amount is deducted from my bank account however same is not credited in my NPS Tier 1 account.

                                  Transaction details screen shot attached.

                                  Please check and resolve the issue.

                                  Thanks and Regards
                                  Kaustabh Haldar
                                  M- [protected]
                                  +1 photos
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