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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 184

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A
Afsar shahzada
from Vijayawada, Andhra Pradesh
Nov 7, 2017
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I have ordered autopearl bike body cover for my two wheeler from amazon which redirected to payment processing gateway billdesk.com debited 1199 -/ inr from my andhra bank netbanking account on 06nov2017 but the billdesk payment gateway not sent money to amazon... My transaction is failed by amazon as the bill desk payment get way did not send money debited from my bank... Please do needful earliest today...
BillDesk customer support has been notified about the posted complaint.
I've done my transaction twice bt it failed twice too.. Money deducted from my account.. Yet I haven't got my money.. I ve done it for national board of examination
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    J
    John Gilbert
    from Kangayam, Tamil Nadu
    Nov 5, 2017
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    money debited, policy not issued

    Sir, on 04/011/2017 i made a transaction for rs.4440/- to renew my car insurance, through service provider covernest.com. I tried to renew the existing policy of new india assurance company. The policy number is[protected]. The money was debited.Transaction id is: newindinsw txn#ju[protected]. The policy is not renewed. Due date for renewal of policy is 05/11/2017. Kindly credit the amount to my account, so that i can use it to renew....
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    J
    Jithuzdz
    from Bengaluru, Karnataka
    Nov 4, 2017
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    I had submitted hdfc credit card payment through in billdesk 2/11/2017 email has been received but any confirmation mail not received in hdfc. My transaction identification number: jsbi[protected]. How can i retrieve my cash to ccount. Or when ypu will be pay to hdfc. You are mentioned 24 hours coustomer care. Kindly do mu needful as soon as possible
    BillDesk customer support has been notified about the posted complaint.
    Nov 01, 2017
    Sourav980's response
    Tan Id[protected] and[protected]
    Please refund transaction OF WBSEDCL payment 209 date 31.10.2017
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      S
      Subham Gupta123
      from Delhi, Delhi
      Nov 2, 2017
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      Website: Indiaideas@icici

      I did my jio number [protected] recharge on 1/11/2017, 9:30 a. M., but recharge is not successful. Balance get deducted from my bank account. Please refund my money.
      Amount deducted - rs459
      Transaction id - icieee43e335f264ec5bf42dc[protected].
      I have talked to jio customer care, they told me that recharge is declined.

      Kindly refund my money in my account asap.
      BillDesk customer support has been notified about the posted complaint.
      Nov 07, 2017
      Updated by Subham Gupta123
      There is no reply of my complaint, solve my problem.
      Nov 10, 2017
      Updated by Subham Gupta123
      Thanks I got my refund after 12-14 days
      मै दया शंकर शुक्ला, झलवा इलाहाबाद उत्तर प्रदेश से, मैंने अपने एटीएम से पेमेंट किया अभी आधे घंटे पहले लेकिन पैसे तो कट गए लेकिन भुगतान पूर्ण नही हुआ .
      ccc का ऑनलाइन भुगतान किया था .
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        C
        chitrad
        from Chennai, Tamil Nadu
        Nov 1, 2017
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        Address: 600028

        Today i have paid rs 53 as bsnl stv data voucher topup twice through bsnl portal using andhra bank net banking. I got successful transaction message and my bank account got debited rs 53 (Both the times) and immediately got the message
        " error
        Billdesk

        Reason: sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.
        My mobile number is [protected]. Please make arrangements for refunding the amount of rs 53 + rs 53 (Two transactions) as i have not received any credit for my stv top up.
        BillDesk customer support has been notified about the posted complaint.
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          K
          komal kashid
          from Pune, Maharashtra
          Oct 30, 2017
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          dispute regarding sbi credit card payment

          Address: Satara, Maharashtra, 412803
          Website: [email protected], [email protected]

          Dear sir/madam

          this is komal s kashid alias komal ganesh waske having sbi credit card no [protected], paid the credit card bill of rs 9862/- dated 24/04/2017 through internet banking but message received that transaction failed, but amount is debited from my account no [protected] and credited to account no [protected] name of the account is billdesk transaction account mbs(as i m working in sbi as a deputy manager...
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          R
          reghu1962
          from Basavana Bagevadi, Karnataka
          Oct 30, 2017
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          Sir
          I have made my bsnl land line bill for rd.1163 through sbi net banking on 29.10.2017 at 19.00hrs vide transaction id (Ba portal) no. Fcdr[protected] and sbi transaction id no. Igacgyfon4. But it is informed through ba portal that the transaction was failed. Also the amount of rs.1163 is debited from my account. Kindly intervene and make necessary arrangements to credit rd.1163 at the earliest.
          BillDesk customer support has been notified about the posted complaint.
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            V
            viswaprema
            from Chennai, Tamil Nadu
            Oct 30, 2017
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            Address: Chennai, Tamil Nadu, 600020
            Website: www.tnstc.in

            I had booked on line thro the tnstc portal for travel from tiruvannamalai to chennai adyar thro the ultra deluxe bus for journey on 5.11.17 by the 15.15 scheduled dep bus with route no 123b. Payment of rs179 was made and confirmed through the icici credit card. However, the booking of my requested seat no 5 was not confirmed and no confirmation message or mail has been received. The seat is now showing as available for booking. Pl confirm reservation or arrange for refund of the amount to my card account
            BillDesk customer support has been notified about the posted complaint.
            On 23/10/2017 at 6.40 PM I was paying my MTNL Bill.

            The amount was debited in ICICI Bank then there was some server problem.

            The amount of Rs. 943.00 was not credited to MTNL
            Transaction Reference BIL/[protected]/ / MTNLDELHI

            TELEPHONE NO.: 22246053
            CA NO.: [protected]

            This sufficient deatil
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              S
              Seema shetti
              from Modasa, Gujarat
              Oct 29, 2017
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              Address: Thane, Maharashtra, 400602

              I made a bill payment on 27th oct 2017 at 11.30 pm towards mtnl bill of rs 1025 through visa debit card. As i made payment the bill was not generated or rather i would say the receipt was not generated. Please look into the matter and kindly credit payment to mtnl. I would request to credit the amount as soon as possible yo mtnl so that they don't charge any fine on my landline bill.

              Please check the matter as soon as possible. I hope my request will be replied soon
              BillDesk customer support has been notified about the posted complaint.
              Sir Maine 27.10.17 ko sham 6.52 par upi se jio no [protected] par rs. 459 ka ek recharge kiya tha Jo abhi tak nahi hua hai aur na hi paisa account me refund hua. Transaction id[protected] please recharge or refund my money my mobile [protected]

              mtnl bill payment - Comment #2899776 - Image #0
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                H
                Hilal Masoodi
                from Sopur, Jammu and Kashmir
                Oct 28, 2017
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                Address: Pauri Garhwal, Uttarakhand, 190010

                Respected sir i have made a transaction on through j and k bank internet banking via billdesk payment of my bsnl number[protected] to amount of rupees974 the amount was debit in my sbi account whereas recharge was not yet affected kindly verify the transaction details and solve my problem at the earliest thank you sir yours hilal ahmad masoodi phone numbers [protected] date 28/10 2017
                BillDesk customer support has been notified about the posted complaint.
                Dear Sir, my transactions with marte.com a bus ticket booking made with you.my ticket was cancelled by marte but my refund amount was not credited in my account.so please do me fever for this.

                recharge unsuccessful but amount is debit on my sbi account - Comment #2902310 - Image #0
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                  S
                  Syed Shoaib Murtaza
                  from Srinagar, Jammu and Kashmir
                  Oct 27, 2017
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                  I am shoaib and my issue is a transaction was failed while recharging jio but payment was debited through upi payment, upi transaction successful and upi transaction id was given on screen,
                  Transaction id:[protected]
                  Upi id [protected]@icici
                  But after payment it show internal error and after refreshing the page it again ask for payment and i didn't get any message from reliance jio
                  So kindly solve my problem sir
                  Thanking you sir
                  BillDesk customer support has been notified about the posted complaint.
                  While paying my electricity bill at Odisha diskcom through billdesk, the payment status showed failure . But my HDFC account was debited with ₹ 3532 . Please look into the matter and revert my money back. Necessary details are with the photos attached.

                  Amiya Sethy
                  [protected]

                  billdesk upi failed - Comment #2897006 - Image #0
                  billdesk upi failed - Comment #2897006 - Image #1
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                    K
                    kksaini
                    from Delhi, Delhi
                    Oct 26, 2017
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                    Dear sir,

                    I would like to say that i have deposited the bill rs 1650 on[protected] pspcl account no. X13df511943l.
                    Transaction no. Jsbi[protected]igacggjot3. Receipt is not generated, but amount deducted.
                    So, please send a receipt for this bill.

                    I will be very thankful to you for this account no. X13df511943l.
                    Transaction no. Jsbi[protected]igacggjot3.
                    BillDesk customer support has been notified about the posted complaint.
                    Please return my money for my upi [protected]@upi
                    26/102017 ko recharge Kiya Tha lekin not successful please return my money

                    payment done but receipt not generated - Comment #2899439 - Image #0
                    I was made payment of current bill but pament is succsess but bill was not deducted plz solve my problum transaction number: JICI[protected],
                    DATE:[protected] TIME: 11:42:20

                    payment done but receipt not generated - Comment #2899569 - Image #0
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                      N
                      neha nirmal
                      from Gurgaon, Haryana
                      Oct 26, 2017
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                      Website: www.bescom.org

                      Hi,
                      We made a payment of rs. 25307 and the money is deducted from the account but there is a error message of failed transaction. Need a resolution asap.
                      The transaction number is 14936669. Also i have attached the copy of the error message for your reference. Also nobody seems to receive the calls.

                      Thanks and regards
                      Neha s nirmal
                      Director
                      Satisfried foods

                      Show quoted text
                      BillDesk customer support has been notified about the posted complaint.
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                        S
                        Schandan06
                        from Barpeta, Assam
                        Oct 26, 2017
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                        Address: Dibrugarh, Assam, 786001

                        Sir,

                        With reference to the captioned subject, i have paid rs. 3, 223/- on 23/10/17 through my sbi internet banking, to renew my two wheeler insurance policy from oriental insurance company. The amount was successfully deducted from my account but same has not been received by oriental insurance company. My bank details are:

                        Bank name: state bank of india
                        Branch name: pbb dibrugarh
                        Branch code:15462
                        Ifsc code:sbin0015462
                        Account number: [protected]
                        Transaction date: 23/10/17
                        Transaction time:22:49 pm
                        Transaction amount: rs.3, 223/-

                        Kindly arrange to return the same as soon as possible, as i am facing hardship to pay the renewal amount to the insurance company as the renewal date is fast approaching.

                        Regards

                        Chandan saikia
                        [protected]
                        Dibrugarh
                        BillDesk customer support has been notified about the posted complaint.
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                          A
                          AbhishekMallick
                          Oct 25, 2017
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                          Address: Kolkata, West Bengal, 700074
                          Website: www.cesc.co.in

                          Payment to cesc portal not completed.

                          Transaction reference number (Icici net banking) : jici576397
                          Date of transaction : 25th oct, 2017

                          Checked with cesc status for customer id : [protected]
                          Billing reference number :[protected]
                          Status in cesc portal showing as not received.

                          Request you to look into the same and revert/refund amount to account i[censored]ndelivered to cesc.
                          For more details, my contact number : +91 [protected]

                          Warm regards,
                          Abhishek
                          BillDesk customer support has been notified about the posted complaint.
                          Oct 26, 2017
                          Updated by AbhishekMallick
                          Hi Team,

                          Please update on this on priority.

                          Thanks and Regards,
                          Abhishek
                          Oct 27, 2017
                          Updated by AbhishekMallick
                          Hi Team,

                          Have not received any update on this yet.

                          Request you to work & update on priority.

                          Thanks and Regards,
                          Abhishek
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                            A
                            Anbushyam
                            from Sholinghur, Tamil Nadu
                            Oct 23, 2017
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                            Respected sir,
                            I had made a transaction through sbi internet bank via billdesk payment on 19.10.2017 for recharging of my bsnl number [protected] to an amount of rs.444/-.
                            The transaction detail is "jsbi[protected]igacfijfp5"

                            The amount was debited in my sbi account, whereas recharge was not yet effected. Kindly verify the transaction details and solve my problem at the earliest.
                            Thanking you sir,
                            Yours,
                            M. Anbarasu.
                            [protected]
                            BillDesk customer support has been notified about the posted complaint.
                            Oct 24, 2017
                            Updated by Anbushyam
                            STILL NOT YET RECHARGE EFFECTED OR NOT REFUNDED TO MY SBI ACCOUNT.

                            Deposited Rs 500/=through my Bank-Karur Vysya Bank, Lawrence Road, Delhi by net banking
                            BILLDESK-JKVB[protected]-RELIANCE COMM[protected]
                            and the money has been debited from my account but not credited to the phone balance till date nor reverted to the bank account.
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                              A
                              Anurag Aryan
                              from Lala, Assam
                              Oct 23, 2017
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                              On 17th oct, while recharging a ₹399 jio plan through upi gateway in jio, i got money request of this amount from [protected]@icici in upi app and i approved that since then i have not get that plan active yet. I called to the jio customer care for that and decline it saying it has not reached us and asked to contact to the third party which i used for recharge. I contact billdesk via email and reply is still awaited.
                              +2 photos
                              BillDesk customer support has been notified about the posted complaint.
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                                N
                                nagesh gamidi
                                from Bengaluru, Karnataka
                                Oct 21, 2017
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                                Today i have paid rs. 1724/- through net banking for electricity bill apspdcl.
                                The amount was debited but not adjusted and receipt was not generated.
                                I have received message from bank vide ref. No. [protected]. Immediatedly i have rasied a complaint to [protected]@billdesk.com but no response is received.
                                I am verymuch disappointed for their service. Look into the matter immediately.
                                Ref. Ph. No.[protected]
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                                  pc100
                                  from Zamania, Uttar Pradesh
                                  Oct 21, 2017
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                                  Address: 226001
                                  Website: [email protected]

                                  Sir/madam, we paid our voda phone bill on 3/06/2017,,, transaction id jhdf[protected]., rs 1400... Acc id[protected], mo no.[protected], at 11:49:27 am. But the company said bill is not recived. Nirmala devi maurya. Lucknow bll desk by paiding to voda poast paid, the company advocate many times me call for and they said me for punishment for this payment so kindly finish this maater thanks
                                  BillDesk customer support has been notified about the posted complaint.
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                                    P
                                    psherin
                                    from Mumbai, Maharashtra
                                    Oct 20, 2017
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                                    Address: 682024

                                    I tried recharging my jio number [protected] on 15/10/2017 using upi payment option ([protected]@icici). I had selected scan qr code option and payment was successfull using bhim app (Transaction id[protected], but recharge failed. I had mailed billdesk customercare ([protected]@billdesk.com) regarding the issue, but didnt get any response. Please check the issue and refund the amount.
                                    BillDesk customer support has been notified about the posted complaint.
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