Submit a Complaint
Claimed

BillDesk Complaints & Reviews

www.billdesk.com
1
Updated: Nov 7, 2025
Complaints 5422
Resolved
656
Unresolved
4766
So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
BillDesk

BillDesk reviews & complaints page 184

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Purushotam Dutt
from Gurgaon, Haryana
Nov 13, 2017
Report
Copy

Address: 174027

I recharged my bsnl mobile phone no [protected] (Himachal pradesh) on dated 11/11/2017 at 09:02:58 pm through your service and my balance deducted rs220/- from my pnb debit card but my phone not recharged. Please solve my problem.
My pre paid plan recharge rs220/- through debit card my amount deducted but mobile not recharged. My name is purushotam dutt.
BillDesk customer support has been notified about the posted complaint.
Nov 13, 2017
Updated by Purushotam Dutt I recharged my bsnl mobile phone no [protected] (Himachal pradesh) on dated 11/11/2017 at 09:02:58 pm through your service and my balance deducted rs220/- from my pnb debit card but my phone not recharged. Please solve my problem.
Nov 13, 2017
Updated by Purushotam Dutt I recharged my BSNL Mobile phone No [protected] (Himachal Pradesh) on dated 11/11/2017 at 09:02:58 pm through your service and my balance deducted Rs220/- from my PNB debit card but my phone not recharged. Please solve my problem.I recharged my BSNL Mobile phone No [protected] (Himachal Pradesh) on dated 11/11/2017 at 09:02:58 pm through your service and my balance deducted Rs220/- from my PNB debit card but my phone not recharged. Please solve my problem.
View replies
Reason: Appears that the transaction you last attempted was not completed. amout in 452.25 date 06/11/2017 time 13:02:47 Ref No. 40016910 Canara bank Kallikudi br.
Reply
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    dinz2013
    from Delhi, Delhi
    Nov 13, 2017
    Report
    Copy

    Address: Chennai, Tamil Nadu, 600122

    Hi, i had paid rs 399 towards [protected]@icici through upi app. The amount got debited from account, the transaction was success. But it's not credited to jio. I had called jio customer care and they said they didn't receive the payment. Could you please refund this amount.

    Transaction id:[protected]
    My upi id: dinesh. [protected]@axisbank

    I feel that i'm being cheated. Could you please refund this amount? Else, i would like to take this issue to consumer court for further legal proceedings.
    BillDesk customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      pareek.gaurav
      from Lohaghat, Uttarakhand
      Nov 12, 2017
      Report
      Copy

      I applied for mat 2017 december and completed payment through yes bank netbanking. Amount of 1500inr got debited from account through ref no.net txn: billdesk jybk[protected] aima but application process couldn't be completed. I want 1500 to be credited back to my account.
      In application portal third no. Complete payment option box is still unchecked, i don't understand the reason behind it. Either it should be checked or 1500 should be credited back to account.. Please sort out the matter asap..
      BillDesk customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kalyani Borkar
        from Delhi, Delhi
        Nov 9, 2017
        Report
        Copy

        Respected sir,
        I'm kalyani borkar have mistakenly paid bill twice for my number 26643922 with the merchant mtnl against the orders [protected] & [protected] with the operator reference number 4220691 & 4220697. I paid this amount (892+892) through paytm. I wanted to know that would that amount will be adjusted in the next bill or it will be refunded?
        BillDesk customer support has been notified about the posted complaint.
        Nov 09, 2017
        Updated by Kalyani Borkar         The bill was first paid on 29 october 2017 11:58 pm and the bill was then paid on 30 october 2017 12:06 am with reference to the above details . I hope you understood my issue so please kindly reply to me as soonest as it can possible.
        Thanking you
        Yours obediently
        Kalyani Borkar
        Email id - [protected]@gmail.com
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          U
          uniquebti
          from Firozpur, Punjab
          Nov 9, 2017
          Report
          Copy

          Address: Bathinda, Punjab, 151001
          Website: billpayment.pspcl.in

          I have paid my bill of a/c no. [protected] of rs 3620/- once the payment debit from my account and not paid on pspcl server (Account statement attached), then i paid again my bill with receipt no.[protected], so i request you to please refund my earlier paid amount of rs 3620/- in my account.
          A/c no. [protected]
          Name: shiv kumar
          Amount debit: 3620/-
          Department: pspcl
          Payment gateway: bill desk
          Date of debit:[protected]:30 am (Approx.)
          BillDesk customer support has been notified about the posted complaint.
          View replies
          I am trying to pay the fees for rbi assistant exam by my axis bank card. But its showing failure.
          Reply
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            RajatPathak1990
            from Lucknow, Uttar Pradesh
            Nov 9, 2017
            Report
            Copy

            Address: Faizabad, Uttar Pradesh, 224001

            I attempted to pay the fees of neet pg examination on 1 november 2017 first via bank of india then via state bank of india. Both the times amount was debited from my account while the transaction was unsuccessful from merchant's side.
            This scam of a payment gateway took the money twice against the same bill no.
            When i complained, i was told that we have fwd the issue to merchant to resolve... It has been a week and they have stopped responding to emails also.
            Upon contacting the bank i was told that the issue was with payment gateway which was billdesk but those scamsters don't even respond to mails.. I am fed up
            I have been scammed for 7500 bucks with the amount being 3750 rs debited twice from different accounts
            BillDesk customer support has been notified about the posted complaint.
            View replies
            Sir rajsthan police constable form paynent not successful but payment debit my transtion id is [protected]
            Reply
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              prasad mathpati
              from Pune, Maharashtra
              Nov 8, 2017
              Report
              Copy

              Address: Pune, Maharashtra, 410501
              Website: [email protected]

              I recharged my Jio number [protected] through paytm wallet only 459 only through Txn ID: [protected] on but deduct my amount on dated NOV 8 2017 for an amounting to rs1836/- through but recharge was not successful but recharge amount deducted from my paytm account. Plzzzzzzzzz resolve this problem by refunding my money or recharge my Jio no [protected] my paytm wallet no [protected]
              BillDesk customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                F
                Faisalk473
                from Kota, Uttar Pradesh
                Nov 8, 2017
                Report
                Copy

                Sir i want to a payment receipt which number is [protected]. Payment made by me for shop ragistration application of lebar department. It's made by me when i am not ragistered. I accidentally clicked on feedback instead of a print receipt. Due to which the print receipt page has closed. I could not print the payment receipt. Please send me the printed receipt.
                Thank you

                Payment details :-
                Payment to lebar department

                Payment for application for
                Ragistration of shop under
                Shop act.

                Receipt no. [protected]

                Payment amount. Rs. 1214

                Faisal khan
                BillDesk customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  Bipin Bhosle
                  from Mumbai, Maharashtra
                  Nov 8, 2017
                  Report
                  Copy

                  I have made recharge of jio 499 through jio.com with the option of paytm wallet and the transaction was successful from paytm side with the ref no jpt[protected] on 31oct2017
                  Request you to check the payment history of your application and resend the amount back to the concern paytm wallet.
                  Even i have received the mail from pgsupport regarding the successful transaction and hereby sending you the photo of the same.
                  Nov 08, 2017
                  Updated by Bipin Bhosle                   Sending photo of Paytm mail received

                  Nov 08, 2017
                  Updated by Bipin Bhosle                   Amount paid to billdesk through paytm the photo is send

                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    VigneshKarthisan
                    from Chennai, Tamil Nadu
                    Nov 8, 2017
                    Report
                    Copy

                    Address: 600053
                    Website: portal.bsnl.in, Billdesk.in

                    I started an online transaction on 7 november 2017 at 4:30pm amounting rs.1287.00 using hdfc netbanking to pay bsnl broadband bill on portal. Bsnl.in using billdesk payment gateway. The amount was debited from my account but the transaction was interrupted inspire of a fast internet connection, and the transaction failed, the bsnl website did not identify the transaction being completed. It would be of great help if you could either transfer the money to bank through the billdesk gateway, or refund the amount directly back to my savings bank account.
                    BillDesk customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Aditya092
                      from Delhi, Delhi
                      Nov 7, 2017
                      Report
                      Copy

                      Address: New Delhi, Delhi, 110059
                      Website: BilldesK

                      Dear sir,
                      On 24 aug 17, while i was pre-booking the jio mobile, i have made the payment of rs. 500 via paytm. Our transaction was successful, but it did not book the jio mobile. My transaction details are as follow:

                      Transaction id
                      [protected]

                      Transaction date
                      Aug 24, 2017 07:41 pm
                      I have paid ₹500.00 to billdeskutil.

                      Since, it did not book the jio mobile. I request you, reverse the payment.
                      Thanking you,
                      Regards,

                      Aditya Pathania
                      Mobile no. [[protected]]
                      BillDesk customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Afsar shahzada
                        from Vijayawada, Andhra Pradesh
                        Nov 7, 2017
                        Report
                        Copy

                        I have ordered autopearl bike body cover for my two wheeler from amazon which redirected to payment processing gateway billdesk.com debited 1199 -/ inr from my andhra bank netbanking account on 06nov2017 but the billdesk payment gateway not sent money to amazon... My transaction is failed by amazon as the bill desk payment get way did not send money debited from my bank... Please do needful earliest today...
                        BillDesk customer support has been notified about the posted complaint.
                        View replies
                        I've done my transaction twice bt it failed twice too.. Money deducted from my account.. Yet I haven't got my money.. I ve done it for national board of examination
                        Reply
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          John Gilbert
                          from Kangayam, Tamil Nadu
                          Nov 5, 2017
                          Report
                          Copy

                          money debited, policy not issued

                          Sir, on 04/011/2017 i made a transaction for rs.4440/- to renew my car insurance, through service provider covernest.com. I tried to renew the existing policy of new india assurance company. The policy number is[protected]. The money was debited.Transaction id is: newindinsw txn#ju[protected]. The policy is not renewed. Due date for renewal of policy is 05/11/2017. Kindly credit the amount to my account, so that i can use it to renew....
                          Helpful
                          Found this helpful?
                          4 Comments
                          Report
                          Copy
                          J
                          Jithuzdz
                          from Bengaluru, Karnataka
                          Nov 4, 2017
                          Report
                          Copy

                          I had submitted hdfc credit card payment through in billdesk 2/11/2017 email has been received but any confirmation mail not received in hdfc. My transaction identification number: jsbi[protected]. How can i retrieve my cash to ccount. Or when ypu will be pay to hdfc. You are mentioned 24 hours coustomer care. Kindly do mu needful as soon as possible
                          BillDesk customer support has been notified about the posted complaint.
                          Nov 01, 2017
                          Sourav980's response                           Tan Id[protected] and[protected]
                          View replies
                          Please refund transaction OF WBSEDCL payment 209 date 31.10.2017
                          Reply
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Subham Gupta123
                            from Delhi, Delhi
                            Nov 2, 2017
                            Report
                            Copy

                            Website: Indiaideas@icici

                            I did my jio number [protected] recharge on 1/11/2017, 9:30 a. M., but recharge is not successful. Balance get deducted from my bank account. Please refund my money.
                            Amount deducted - rs459
                            Transaction id - icieee43e335f264ec5bf42dc[protected].
                            I have talked to jio customer care, they told me that recharge is declined.

                            Kindly refund my money in my account asap.
                            BillDesk customer support has been notified about the posted complaint.
                            Nov 07, 2017
                            Updated by Subham Gupta123                             There is no reply of my complaint, solve my problem.
                            Nov 10, 2017
                            Updated by Subham Gupta123                             Thanks I got my refund after 12-14 days
                            View replies
                            मै दया शंकर शुक्ला, झलवा इलाहाबाद उत्तर प्रदेश से, मैंने अपने एटीएम से पेमेंट किया अभी आधे घंटे पहले लेकिन पैसे तो कट गए लेकिन भुगतान पूर्ण नही हुआ .
                            ccc का ऑनलाइन भुगतान किया था .
                            Reply
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              chitrad
                              from Chennai, Tamil Nadu
                              Nov 1, 2017
                              Report
                              Copy

                              Address: 600028

                              Today i have paid rs 53 as bsnl stv data voucher topup twice through bsnl portal using andhra bank net banking. I got successful transaction message and my bank account got debited rs 53 (Both the times) and immediately got the message
                              " error
                              Billdesk
                              ◾
                              Reason: sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.
                              My mobile number is [protected]. Please make arrangements for refunding the amount of rs 53 + rs 53 (Two transactions) as i have not received any credit for my stv top up.
                              BillDesk customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                komal kashid
                                from Pune, Maharashtra
                                Oct 30, 2017
                                Report
                                Copy

                                dispute regarding sbi credit card payment

                                Address: Satara, Maharashtra, 412803
                                Website: [email protected], [email protected]

                                Dear sir/madam

                                this is komal s kashid alias komal ganesh waske having sbi credit card no [protected], paid the credit card bill of rs 9862/- dated 24/04/2017 through internet banking but message received that transaction failed, but amount is debited from my account no [protected] and credited to account no [protected] name of the account is billdesk transaction account mbs(as i m working in sbi as a deputy manager...
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy
                                R
                                reghu1962
                                from Basavana Bagevadi, Karnataka
                                Oct 30, 2017
                                Report
                                Copy

                                Sir
                                I have made my bsnl land line bill for rd.1163 through sbi net banking on 29.10.2017 at 19.00hrs vide transaction id (Ba portal) no. Fcdr[protected] and sbi transaction id no. Igacgyfon4. But it is informed through ba portal that the transaction was failed. Also the amount of rs.1163 is debited from my account. Kindly intervene and make necessary arrangements to credit rd.1163 at the earliest.
                                BillDesk customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  viswaprema
                                  from Chennai, Tamil Nadu
                                  Oct 30, 2017
                                  Report
                                  Copy

                                  Address: Chennai, Tamil Nadu, 600020
                                  Website: www.tnstc.in

                                  I had booked on line thro the tnstc portal for travel from tiruvannamalai to chennai adyar thro the ultra deluxe bus for journey on 5.11.17 by the 15.15 scheduled dep bus with route no 123b. Payment of rs179 was made and confirmed through the icici credit card. However, the booking of my requested seat no 5 was not confirmed and no confirmation message or mail has been received. The seat is now showing as available for booking. Pl confirm reservation or arrange for refund of the amount to my card account
                                  BillDesk customer support has been notified about the posted complaint.
                                  View replies
                                  On 23/10/2017 at 6.40 PM I was paying my MTNL Bill.

                                  The amount was debited in ICICI Bank then there was some server problem.

                                  The amount of Rs. 943.00 was not credited to MTNL
                                  Transaction Reference BIL/[protected]/ / MTNLDELHI

                                  TELEPHONE NO.: 22246053
                                  CA NO.: [protected]

                                  This sufficient deatil
                                  Reply
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Seema shetti
                                    from Modasa, Gujarat
                                    Oct 29, 2017
                                    Report
                                    Copy

                                    Address: Thane, Maharashtra, 400602

                                    I made a bill payment on 27th oct 2017 at 11.30 pm towards mtnl bill of rs 1025 through visa debit card. As i made payment the bill was not generated or rather i would say the receipt was not generated. Please look into the matter and kindly credit payment to mtnl. I would request to credit the amount as soon as possible yo mtnl so that they don't charge any fine on my landline bill.

                                    Please check the matter as soon as possible. I hope my request will be replied soon
                                    BillDesk customer support has been notified about the posted complaint.
                                    View replies
                                    Sir Maine 27.10.17 ko sham 6.52 par upi se jio no [protected] par rs. 459 ka ek recharge kiya tha Jo abhi tak nahi hua hai aur na hi paisa account me refund hua. Transaction id[protected] please recharge or refund my money my mobile [protected]
                                    Reply
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit

                                      Related businesses

                                      BharatPe
                                      1
                                      (1330)
                                      IDBI Bank
                                      1.2
                                      (1810)
                                      Dena Bank
                                      1
                                      (346)