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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 199

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I
Iniyan Ini
from Kanchipuram, Tamil Nadu
Apr 23, 2017
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Address: 641004

I had reachrged my jio no. Through myjio app using paytm option. I m prime member so i recharged for 309/- but yet now didn't recived that amount on my jio no. [protected]. 309 /- has been paid to billdeskutil but my jio no. Didn't got any recharge. So please solve this problemTransaction ID
[protected]
Transaction Date
Apr 22, 2017 11:31:00
You have paid ₹309.00 to BILLDESKutil.
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    S
    Suraj Kamble
    from Pune, Maharashtra
    Apr 23, 2017
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    Address: 416234

    I have done payment through paytm for subscribing 309 recharge offer to billdesk util for my jio num [protected] but i did not get any recharge. Even i called to jio customer care they told that they did not receive any payment. But paytm had sent me a message that your amount has been paid to billdesk util. I have done this for two times. Please try to fix my issue as soon as possible and try to refund my money back please.
    Apr 23, 2017
    Updated by Suraj Kamble     I have done payment through paytm for subscribing 309 recharge offer to billdesk util for my Jio num [protected].But I did not get any recharge.Even I called to Jio customer care they told that they did not receive any payment.But paytm had sent me a message that your amount has been paid to billdesk util.I have done this for two times.please try to fix my issue as soon as possible and try to refund my money back please.

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      A
      amings.
      from Mangalore, Karnataka
      Apr 21, 2017
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      Address: 576102
      Website: microsoft

      I have made a payment through billdesk, on 19th april, from my icici. Bank s. B account. No.[protected] of rupees eight hundred fourteen (814). For bsnlbill payment. I regeret todto inform you payment was not credited till ay. And i once aqgain made the payment to bsnl as per no.. Bill/[protected] on 21st april to avoid disconnection.. Bsnl acknoweged the second time payment.. Kindly make arrangements for re-credit my amount to the account of icici bank. Immeadiatly. To avoid unpleasant steps.
      BillDesk customer support has been notified about the posted complaint.
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        N
        nanwmills
        from Shimla, Himachal Pradesh
        Apr 21, 2017
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        Address: 132103
        Website: www.esci.in

        Our payment mode from icici bank (Corporate banking) for inr 17, 166.00 towards contribution of esic has been made successfully to bill desk (Corporate) dated 21.04.2017. Our transaction reference number is [protected] & transaction description bil/[protected]/esiciico[protected].

        Esic not received the payment as stated above. We request you to do the needful asap
        BillDesk customer support has been notified about the posted complaint.
        Apr 17, 2017
        poni12's response         HDFC Credit card bill payment not credit in my account but i have already paid with the help of bill desk site & I have to paid interest due to date over.
        So please help.
        Regards
        PAWAN.
        MOB .NO : [protected]
        View replies
        Not sucess problem pay ment cannot be made not conformetion of pay ment getway
        Reply
        Dear sir,

        I have paid HDFC credit Card bill on 13.04& 14.04 with the help of bill desk by using yes bank net banking but till now no any balance credit in my a/c
        Please refer bill detail

        Date : 13.04.17, Ref. check no: 7340
        NETXN : Billdesk, IYBK[protected].

        Date :14.04.17, , Ref. check no: 11639
        NETXN : Billdesk, IYBK[protected]
        Reply
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          D
          dudy
          from Mohali, Punjab
          Apr 21, 2017
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          Address: Udham Singh Nagar, Uttarakhand, 263153

          Sir,
          With due respect and humble submission. I lay down few words for your kind consideration.
          Sir, i recharged through bildesk website on 21/04/2017, tme 2:23pm with transaction number no. [protected] by paytm wallet on
          Sir, regarding this transaction when i tried to enquire about my transaction but not recieved any reponse so far.
          Sir, when i called in billdesk office they talked with me very roughly.

          Therefore, i want to register complaint against billdesk to get appropriate response on this serious misconduct.
          Early action is requested.
          Thanking you.
          Yours faithfully
          Durgesh kumar
          [protected]
          Email id:urmila. [protected]@gmail.com
          BillDesk customer support has been notified about the posted complaint.
          Apr 21, 2017
          Updated by dudy           Sir,
          With due respect and humble submission.I lay down few words for your kind consideration.
          Sir, I recharged through JIO website on 21/04/2017with transaction number [protected]
          Sir, regarding this transaction when I tried to enquire about my transaction but not recieved i request my many return to my paytm account
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            R
            Ruchi diwan
            from Nakur, Uttar Pradesh
            Apr 21, 2017
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            Address: 700071
            Website: Bill desk

            I have made payment through sbi online net banking. My transaction ref. number is [protected] response code is 0002

            sbi message confirming payment debited from my account is transaction ref no: IGABDVREZO for RS. 15105/- on 19 April 2017, time: 9.37 am

            I have not received receipt of payment from KMC

            Kindly look into the matter and revert as soon as possible and oblige.

            Thank you

            Ruchi diwan
            [protected]
            BillDesk customer support has been notified about the posted complaint.
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              D
              Debjani Mahapatra
              from Noida, Uttar Pradesh
              Apr 21, 2017
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              Address: Kolkata, West Bengal, 110075

              Dear Sirs,

              I would like to inform you that I have paid online my Current Year[protected] Property Tax through my Credit Card on 17.04.2017 vide reference No. KMC BILLS DSK 374 IN. In this matter the amount got deducted from my credit card but this did not get credited to kmc a/c due to failure in online transaction. I have checked KMC Website several times and it is still showing the amount unpaid. Hence you are requested to please investigate the matter at your earliest

              Request you to investigate from your end and let me know what to be done from my side.

              My assessee No.[protected]
              Credit Card : State Bank of India.
              Amount: rs 2034.12
              Date of Payment:17.04.2017 at 12.48pm
              BillDesk customer support has been notified about the posted complaint.
              View replies
              Recharged jio num [protected] from paytm but didnot get any benifit but balance deducted from paytm rs.309
              Reply
              My jio number bearing [protected] tried to recharge online through jio app on 14/04/2017 but transaction failed but amount of 309 rs was debited from my syndicate bank account bearing # 220/16383, will I get back my debited amount?
              Reply
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                K
                Kambhavaji
                from Bengaluru, Karnataka
                Apr 20, 2017
                Resolved
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                Resolved

                Address: 560062
                Website: www.bsnl.co.in

                On 17th april at 12.17 noon i paid thru you a sum of rs 450 to bsnl online to the debit of hdfc bank credit card, this payment did not go through after the password was keyed in. Window showed "err. Time out". I again made another payment for rs.460 at 12.27 noon (18th april). The same thing was repeated.
                While bsnl did not credit these amounts hdfc bank charged both these amounts to my card.
                Aug 6, 2021
                Complaint marked as Resolved 
                BillDesk customer support has been notified about the posted complaint.
                Apr 20, 2017
                Updated by Kambhavaji                 Please note that the Tel NO IS:[protected] and is not what you have shown above. please update the same. Thanks
                View replies
                Dear Customer,

                I request you to share your complete issue, card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                -Bejoy
                HDFC Bank Customer Assistance
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                  V
                  Vinnu baby
                  from Hyderabad, Telangana
                  Apr 19, 2017
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                  Address: 530012

                  I have recharged my jio number by rs.309 through billdeskutil by paytm but i have not got the amount on number. Because it got failed but amount has been deducted from my paytm wallet. Plz fix this problem. Or tell weather it will refunded in paytm or it will get recharge after sometimes. I got order billdeskutil order #ipt[protected] : success. Plz help me out in this. Or kindly send me the instruction for resolving this problem thankyou
                  BillDesk customer support has been notified about the posted complaint.
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                    D
                    Deep Thoriya
                    from Rajkot, Gujarat
                    Apr 19, 2017
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                    Address: Morbi, Gujarat, 363641

                    I had reachrged my jio no. Through myjio app using paytm option. I m prime member so i recharged for 303/- but yet now didn't recived that amount on my jio no. [protected]. 303 /- has been paid to billdeskutil but my jio no. Didn't got any recharge. So please solve this problem
                    Paid for orderbilldeskutil
                    Order #ipt[protected]
                    Paytm cash txn id [protected]
                    [protected]:02:21 am
                    View replies
                    Hyy i recharged my jio number [protected] on 15april 12:27 am for rupess 309 through my paytm the money got deducted from my paytm bal. But the transaction was dropped out and recharge was not made so pls refund my money back please do it as early as possible
                    Transaction id : IPT[protected]
                    My paytm no. [protected]
                    Shubham khanna
                    Reply
                    My Jio recharge of 509 was unsuccessful.
                    Money was deducted from my Paytm wallet but recharge was not done
                    Can I get my money back or the recharge will be done.
                    So please kindly provide information to solve the problem.
                    Reply
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                      R
                      [email protected]
                      from Gurgaon, Haryana
                      Apr 19, 2017
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                      Address: New Delhi, Delhi, 122102
                      Website: www.iob.in

                      On 04.10.2016 on line payment for renewal of apollo mediclaim insurance of Rs. 10532.67 ( Twice ) was done thru debit card of indian overseas bank parliament street new delhi. Rs. 21065.34 was debited from my account. Finallly payment was successful thru icici credit card. Complaint was lodged with IOB, apollo munich and bill desk. Rs. 10532.67 was recieved in my account on 19.10.2016. Balance amount Rs. 10532.67 is still pending till date.
                      apollo munich has cleared its status by noting that amount of Rs.21065.34/- has been sent to my account via bill desk. IOB says it has recieved only Rs. 10532.67 from bill desk i.e Balance amunt of Rs. 10532.67 is stuck in your bill desk . Separate correspondence has been made with you in which you are in copy along with IOB and Apollo.
                      BillDesk customer support has been notified about the posted complaint.
                      View replies
                      Dear sir
                      I have done a recharge of rs309 on my jio number [protected] today But have not received the recharge my transaction ID is ipt[protected] plz solve my resolve ASAP. I called the executive sir she is saying it has been done but I didn't received it.
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                        M
                        Manish_bansal82
                        from Bhubaneshwar, Odisha
                        Apr 18, 2017
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                        Address: New Delhi, Delhi, 110035

                        I have recharged my jio number by rs.309 through billdeskutil by paytm but i have not got the amount on number. Because it got failed but amount has been deducted from my paytm wallet. Plz fix this problem. Or tell weather it will refunded in paytm wallet. Plz help me out in this. Or kindly send me the instruction for resolving this problem.
                        Thank you.
                        BillDesk customer support has been notified about the posted complaint.
                        View replies
                        Sir, I recharge the JIO309 plan in BILLDESK gateway to paytm help. And recharge Amount was debited in my account. But I am didn't receive the any confirmation message of two side in BILLDESK website and JIO mobile operator. So, kindly do the recharge or refund the my amount. My jio num:[protected].. My transaction is #PT[protected]
                        Reply
                        Transaction Status: PBE10002-Unable to authorize
                        but money was debited from my account.
                        i did't get any conformation..
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                          B
                          Bitu Pn
                          from Kolkata, West Bengal
                          Apr 18, 2017
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                          Address: 605014
                          Website: pondiuni.edu.in

                          Hello sir/madam,
                          I tried two transaction of rs.400 in favour of pondicherry university on 12th april 2017 and on 13th april 2017, that is total amount rs.800. Transaction was failed, but amount was debited from accounts.
                          Ref id - isbi[protected]gabcysvf2
                          And tranaction id - iu[protected]
                          These are two accounts from where amount was debited. I request you kindly return money.
                          BillDesk customer support has been notified about the posted complaint.
                          View replies
                          I just now recharged my jio no. [protected] with Rs 309 by netbanking and I have seen the message ' hot payment successful ' and my bank account got debited.But mobile recharge didn't happen.I would like to know where my money has gone if jio didn't received it, and I want my money refunded as soon as possible.
                          Reply
                          Sir or mam
                          i want to say that rs 300 amount is debited in my bank account ...through paytm billdeskutil but recharge is not coming through jio app paytm order #IPT[protected] phone number [protected]
                          Reply
                          Ordered from swiggy on 23rd March through Internet banking amount got deducted but order didn't placed... Help me refunding my amount
                          Mobile no. [protected]
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                            V
                            Venkatesh Prasanna M
                            from Bengaluru, Karnataka
                            Apr 18, 2017
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                            Address: Bangalore, Karnataka, 560098
                            Website: [email protected]

                            Sir,
                            On 31st march 2017, i tried to recharge to my bsnl mobile through your gateway. But twice an amount of rs.487/- (Each time) i. E., a total amount of rs.974/- is debited to my credit card. But the recharge has not taken place. The confirmation i have also got from bsnl that the transaction has failed. Kindly arrange to give back the credit to my credit card.

                            With regards

                            Venkatesh prasanna m
                            BillDesk customer support has been notified about the posted complaint.
                            Apr 18, 2017
                            Updated by Venkatesh Prasanna M                             Sir,
                            On 31st March 2017, I tried to recharge to my BSNL mobile through your gateway. But twice an amount of Rs.487/- (each time) i.e., a total amount of Rs.974/- is debited to my credit card. But the recharge has not taken place. The confirmation i have also got from BSNL that the transaction has failed. Kindly arrange to give back the credit to my CREDIT card.

                            With regards

                            Venkatesh Prasanna M
                            View replies
                            Ordered from swiggy on 23rd March through Internet banking amount got deducted but order didn't placed... Help me refunding my amount
                            Mobile no. [protected]
                            Reply
                            I paid the Rs.150/- for APRJC fee on 10/04/2017, amount deducted from my account but journal no not generated. transaction ref no. IGABCQYBJ0.we submit the application the journal no required. Last date for submitting application is 12/04/2017
                            Reply
                            #IPT[protected]
                            #IPT[protected]
                            The above mentioned two orders number of billdesk are not successful. Jio operator hasn't get payment yet. Please refund my amount of ₹499 ×2=998 for both recharge in my Paytm wallet ([protected]). Please resolve my issue as soon as possible.
                            Thanks
                            Parveen Kumar Garg
                            [protected]
                            Reply
                            Recharge my jio sim of 303 on 7th April through jio app by paytm amount deducted and SMS received by paytm that recharge successful but in my jio app no recharge history and no any SMS received by jio .So pls resolve my problem asap. jPaid Rs.303.00 to BILLDESKutil at 10:32 PM. Wallet txn ID:[protected] Avail.
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                              V
                              vksggrwl
                              from Mumbai, Maharashtra
                              Apr 18, 2017
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                              Address: Raigad, Maharashtra, 410210
                              Website: Billdeskutil

                              Hi.
                              Saturday i recharged of jio 309 danadan offer from my paytm wallet. My money diducted from my account but recharge not successful. I called to jio but they told me recharged not completed so call to gateway bildeskutil. I tried many times.. But i m not getting any response...
                              So please refund my money... Bildeskutil oder #ipt[protected]
                              Wallet txn id [protected]
                              BillDesk customer support has been notified about the posted complaint.
                              Apr 15, 2017
                              Bitu Pn's response                               Sir, i have made transactions of rs.405 for pondicherry university.But at last it was error but money was debited from my account. Also i have not got any confirmation sms or email where application registration is present. so please return my money.
                              Transaction id- IU[protected]
                              View replies
                              Sir,
                              I had made a payment of rupees 309 from my paytm wallet registered with phone number [protected] to my jio number [protected]. Amount got deducted from my paytm wallet but my jio number didn't get recharge.
                              I have also attached an image of the transaction. Please solve the problem ASAP.
                              Reply
                              Sir, i have made transactions of rs.405 for pondicherry university.But at last it was error but money was debited from my account. please return my money.
                              Transaction id- IU[protected]
                              Reply
                              Please help me for Jio recharge 309 Rs. Through my Paytm wallet.
                              Rechage 309 paid by your billdesk
                              . But my jio recharge not done and deduct money 309 Rs from my Paytm wallet. And jio recharge not done.
                              Billdesk util order #IPT[protected]
                              13 April 2017 And
                              Wallet Order ID No. [protected]
                              Reply
                              Sir, I tried to recharge my moble for an amount of 50 through your billdesk service on 11.04.2017 .My amount got deducted from my sbt account. But the same amount has not been credicted to my mobile no: [protected].kindly do the needful to credict the amount to my mobile or refund the same to my account.
                              Reply
                              I did a recharge of 303 two times via paytm, both the times my money is deducted from paytm account but the recharge hasn't been done yet. kindly note that i am also a prime jio member.The date of payment was Friday 7/04/2017.Please respond. my Wallet txn ID are
                              Wallet txn ID : [protected]
                              Wallet txn ID : [protected]
                              Reply
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                                P
                                priyanka_singh07
                                from Tellicherry, Kerala
                                Apr 18, 2017
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                                Website: billdesk

                                While paying for UTIITSL MUMBAI on 12th April 2017 through Billdesk an amount of Rs.107 deducted from SBI account but the transaction failed.
                                Reference no. of the transaction is OTHPG 862691.
                                The transaction was made using SBI debit card. The payment is neither received by UTIITSL nor credited in the account even after so many days.
                                I want the amount to be refunded as soon as possible.
                                Thankyou
                                BillDesk customer support has been notified about the posted complaint.
                                Apr 08, 2017
                                Brahmaji Kanagala's response                                 money was not transfering
                                View replies
                                Respected sir,
                                Iam B.shobhan Babu I paid amount of ₹7266/- on 11 of April 2017 through billdesk to my credit card but the amount was not added.but amount was debited from debit card the TIDn number is ISM [protected]. Kindly solve my problem
                                Thanking you sir
                                Yours sincerely
                                B Shobhanbabu
                                Reply
                                [protected]
                                Reply
                                My jio no [protected] transction id[protected] my paymen was done but recharge was not successful
                                Reply
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                                  S
                                  saisrivenu
                                  from Hyderabad, Telangana
                                  Apr 18, 2017
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                                  I have recharged jio 309 plan through billdeskutil using paytm wallet on 15th April 10:42pm ... money deducted..but i didnt receive recharge yet..i have contacted jio they verified my number they are saying that from jio side their is no problem and said to contact you only...i would be thankful i[censored] solve this problem...pls refund my money...

                                  BILLDESKutil
                                  order #IPT[protected]
                                  paytm txn ID is [protected]
                                  On april 15 Th 10:42pm
                                  View replies
                                  I had done jio Rs.408 recharge.Paytm wallet balance was deducted also paytm to BILLDESkutil balance transfer successfully done but jio recharge is not done.
                                  Reply
                                  The recharge of my jio number. The amount paid under the transaction order #IPT[protected] was successful from my paytm wallet but i didn't got a confirmation message from jio company and my recharge was not done. So i need my amount back to my paytm wallet
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                                    L
                                    Lalitbhai Choudhary
                                    from Ahmedabad, Gujarat
                                    Apr 18, 2017
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                                    Address: 344031

                                    सर मैं यह Punjab National Bank का एक एप्लीकेशन है PNG Kitty करके उस ऐप में मैंने payment लोड किया था ATM कार्ड से मेरा बैंक OTP आया और OTP डाला वेट किया फिर Faild गया का मेरे बैंक से पेमेंट डेबिट हो गया है देखो 20 दिन हो गए करीबन मेरा पेमेंट मेरे को रिफंड नहीं हुआ है Punjab National Bank वाले कोई सपोर्ट करें नहीं कर रहे हैं कृपया करके हमारा हेल्प करें. यह नीचे दिया गया रिफंड नहीं हुआ है.
                                    01/04/2017= POS PRCH OTHPG 201390 BILLDESK 1 = 1, 000.00

                                    01/04/2017= POS PRCH OTHPG 111203 BILLDESK 1 = 1, 000.00
                                    BillDesk customer support has been notified about the posted complaint.
                                    Apr 18, 2017
                                    Updated by Lalitbhai Choudhary                                     Billdesk — Png kitty app loding money

                                    1 Review
                                    La Lalitbhai Choudhary on Apr 18, 2017
                                    Mark as Resolved

                                    सर मैं यह Punjab National Bank का एक एप्लीकेशन है PNG Kitty करके उस ऐप में मैंने payment लोड किया था ATM कार्ड से मेरा बैंक OTP आया और OTP डाला वेट किया फिर Faild गया का मेरे बैंक से पेमेंट डेबिट हो गया है देखो 20 दिन हो गए करीबन मेरा पेमेंट मेरे को रिफंड नहीं हुआ है Punjab National Bank वाले कोई सपोर्ट करें नहीं कर रहे हैं कृपया करके हमारा हेल्प करें. यह नीचे दिया गया रिफंड नहीं हुआ है.
                                    01/04/2017= POS PRCH OTHPG 201390 BILLDESK 1 = 1, 000.00

                                    01/04/2017= POS PRCH OTHPG 111203 BILLDESK 1 = 1, 000.00

                                    my contect no. [protected]
                                    email_ [protected]@gmail.com

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                                    Reacharge my jio number yet not get recharged.kindly respond
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                                      E
                                      Emmanuel Gomes
                                      from Kolkata, West Bengal
                                      Apr 18, 2017
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                                      Wbsedcl bill payment

                                      Address: Nadia, West Bengal, 741245
                                      Website: Billdesk

                                      I paid ₹1392.04 from united bank of india net banking to wbsedcl bill payment, but money was debited from my a/c nd bill was not paid.. It still shows pending from billdesk when i check it from wbsedcl website.. Plz watch urgently as this is the last date of bill payment..
                                      Consumer id of wbsedcl[protected]
                                      and amt is ₹1392.04
                                      My name is Jacob Tauro.. My contact no. is [protected]..
                                      Thank you....
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                                      vaibhav0444
                                      from Unnao, Uttar Pradesh
                                      Apr 17, 2017
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                                      Address: Panipat, Haryana
                                      Website: billdeskutil

                                      I have recharged my jio number by rs.309 through billdeskutil by paytm but i have not got the amount on number. Because it got failed but amount has been deducted from my paytm wallet. Plz fix this problem. Or tell weather it will refunded in paytm or it will get recharge after sometimes. Plz help me out in this. Or kindly send me the instruction for resolving this problem
                                      thank you
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                                      Same problem like others. I had recharged to my gio no [protected] of 309/-. Amount got deducted from my paytm wallet but dint receive recharge yet. As this is tge last date n i havent gotten recharge yet what to do???
                                      Date:15 april, 17
                                      Wallet txn ID:[protected]
                                      Sayali gavande
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                                      Same issue I recharged my jio number [protected] on 05.04.17 using my Jio app but till today no recharge is done. With reference to complaint made to Paytm, they confirmed through email that payment is successful and it's transferred to Jio. This is the fourth day and Jio neither done the recharge nor did anything to refund
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                                      I had paid amount Rs 309 through jio apps using paytm option, payment has already debited from bank and this amount is being under billdeskutil. But not yet any confirmation received from jio, so I do not understand whether this amoint will be addad to jio by later or not, if not then how I can recovery this amount from billdeskutil..please help
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