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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025

Complaints 5422

Resolved

656

Unresolved

4766

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BillDesk reviews & complaints page 199

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Address: Mumbai City, Maharashtra

I have received no response from billdesk regarding my earlier query of non-reaching of rs 320000 from sbi to motilal oswal on 28.04, though copy of transaction have been enclosed in the mail sent to pgsupport.
I have sent rs320000 from my sbi a/c to motilal oswal mutual fund through billdesk payment gateway. The company (Motilal) hasn't received the amount till time. Sbi is confirming that the sum has been debited from my account which is evident from the account statement. A copy of the same has been sent to [protected]@billdesk.com. They have been contacted on 28.04.29.04.30.04 and 01.05 with no avail.
Is the complaint resolved? Nooooooo

BillDesk customer support has been notified about the posted complaint.

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S

Sultan Chohan

from Bikaner, Rajasthan

May 3, 2017

Dear sir,

My Jio recharge 303 not success date[protected] and my Amount is deducted from paytm wallet but recharge is not done.account transaction success.

Transaction ID No .[protected]

Billdeskutil order IPT[protected]

Please Slow my problem
Mohammad sultan
Mo. [protected]

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Address: 712235

Website: BillDesk

Last month i have made payments from my hdfc mastercard debit card against cesc monthly bills. Payment details are as follows:

1. Transaction ref no : ihmp[protected], dated 22/3/17 amounting rs. 710/- against cesc, kolkata

The payment were made through billdesk payment option only. Till date i have not received any cashback. Please clarify me the status at the earliest.

BillDesk customer support has been notified about the posted complaint.

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M

mahesh katta

from Chirala, Andhra Pradesh

May 2, 2017

Sir my name is Mahesh from Guntur andrapradesh yesterday date on 25/4/2017 I had done electricity bill amount of 176 rupees tranaction done but Bill amount not clear

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Address: 532001

Website: Reliance jio

My self hemanth bammidi.I have recharged 309 rs on April 15th at time 8:55 pm to jio costumer care for summer surprise . In my accoumt money was deducted but recharge was unsuccessful. Immediately i want back to my wallet my jio number [protected] and my paytm no [protected]
I send image which came to my mail. I am un sastsfied and my bulidsktil transcrion id [protected]

May 01, 2017

Updated by Hemanth000 I have got call alerdy from bulidsktil but i am not satsified i need reply immediately . I am having mail what u sent to me

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Address: New Delhi, Delhi, 110015

Hello! Your a/c no 00027742 has been debited by rs 1000 on[protected].
Info: inb/[protected]/vodafone (Billdesk)/voda b

My mobile no is [protected] i added money of rs 1000/- in m-pesa but the amount was not credited in my account and was debited from my bank account. I think there is a problem.

Please refund my money or add in my account
Thanks
Inder pal bajaj

BillDesk customer support has been notified about the posted complaint.

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R

Ramesh P D Wellwishwr

May 3, 2017

Last month i ported for reliance post paid .. service is too poor .. and customer service is not at all good.. today i called reliance customer service representative kavya and shilpa ... They made me to wait for 1 hour... Nothing will be solved calling 198 and 222. Very poor service..

T

Tharak Rajus

from Hyderabad, Telangana

May 3, 2017

Red bus booking

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Address: Pune, Maharashtra

I was ordering from Dominoz, Amount of Rs 525 was deducted from my Paytm wallet but the order was not placed and I did not get my money back!

following is the message that I recieved :

Paid Rs.525.00 to BILLDESK at 7:51 PM. Wallet txn ID:[protected] Avail. Bal:Rs.1207.72

BillDesk customer support has been notified about the posted complaint.

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M

Misba Dattari

from Mumbai, Maharashtra

May 3, 2017

Hi...i had done recharge of 150 from indpay app money ws deducted from my account bcoz of some errors i didn't get my recharge here i request u to accept my complaint and plz credit my amout to my account

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Address: Mumbai City, Maharashtra

Have sent 320000 to motilal oswal mf from sbi on 28.04 at 1.24 pm.

bank debited the sum.

biller didn't receive.

txn no ISB[protected]GABFFQZR0

several tries throughout the day failed to locate the position.

want a resolution and location of the money in the earliest as the sum is substantial and any delay will hamper the allottment of m[censored]nits.

May 2, 2017

Complaint marked as Resolved

I have received only 1 mail from [email protected] informing me that they have tried to trace but didn.t get the amount, They have asked an a/c statement of SBI on 28.04 which I instantly enclosed in the reply mail. Till now I am getting no other response from billdesk regarding the loss of 320000 in transit.It's absolutely unfortunate!

BillDesk customer support has been notified about the posted complaint.

May 02, 2017

Updated by ghosalrg Why this complaint is shown to be resolved? Is this wishful thinking or a crude joke?

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D

draconian

from Agra, Uttar Pradesh

May 2, 2017

I have recharge my jio no. - [protected] on[protected] but my number is not recharge and my balance is deducted from account i have confirmation receipt also .my transaction id is ISM[protected] .

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Website: www.billdesk.com

Recharge my number [protected] for 309 on april 15
Amount is deducted from paytm wallet but recharge is not done. Paytm is showing recharge successful. But my jio no is still not recharged. Jio customer care say we didn't get the recharge.
The payment is successfully done by paytm to billdesk but not its is not given to jio by billdesk
Billdesk Please make jio my payment as soon as possible or either give my money back
Details regarding my payment are given below:
BILLDESKutil order : #IPT[protected]
Wallet order no : [protected]

BillDesk customer support has been notified about the posted complaint.

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R

Rajan pratap singh

from Raha, Assam

May 2, 2017

AMT dedudcted but payment not done to UTI pan service ac no [protected]

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Address: Pune, Maharashtra, 400013

Website: NSDL

Dear sir
I am balachandar nsdl pan card apply on 27/04/17 banking transaction time poor network sbi otp password enter web site error sir, amount debited my account sir.. Nsdl site checking try again mode of payment option plz checking
Name:athithan dob:10/11/1971 token no:[protected]

Plz sent refund my payment transaction ref no:igabfaxuf1 rs.117.35 date:27/04/17 time 12:30
My account sbi name: balachandar s
Account no:[protected]

May 1, 2017

Complaint marked as Resolved

Thanks you refund successful..

BillDesk customer support has been notified about the posted complaint.

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Address: Nagpur, Maharashtra, 440033

Website: Bill Desk

I have made property tax payment NMC Nagpur official site through bill desk The tansection is done from my online banking SBI account but payment from bill desk to NMC was not completed for half an hour. please help completing the payment.
Details of transection from my bank is as following:
28-Apr[protected]Apr-2017) TO TRANSFER
INB Nagpur Municipal Corporat NAGPUR_MC Payments ISBI[protected]IGABFEEIV3 5, 836.75

BillDesk customer support has been notified about the posted complaint.

Apr 29, 2017

Updated by pankaj_pks56 Customer care numbers given in bill desk website for Bill Desk Nagpur is not correct, Mumbai and Delhi are not lifting the phone. Not tried other other cities.

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Address: 274202

Hello sir
i had make a payment of rs 309 on 15 april 2017 through paytm and my amount deducted but my number didn't recharged.
I am a student and as a student in which way i collect 309 rupees only i knew and if recharge is not success then you should refund the money of customers but you are working like a FRAUD companies... when customer will ask about money then we will do something... what is thai??????

so you should refund my money without any late as you have already taken 15 days...
BILLDESKutil Order #IPT[protected]
WALLET ORDER ID [protected]
PLEASE REFUND MY MONEY...

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Address: Pune, Maharashtra, 411002

Io reacharge not done balance deducted
Sir/madam
On (April 15, 2017) around 21:23pm i was trying to recharge my jio number [protected], with monthly plan of rs 309/- using my jio app. During that process i opted to pay with paytm contact no of paytm [protected], this amount was deducted from my paytm wallet and was paid to ' bilkdeskutil' but my recharge isn't done yet. Please solve the issue or help me/direct me to solve it soon best will be if you refund the amount to my paytm wallet.
Billdekutil order #ipt[protected]
Wallet order id: [protected]

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Address: Krishnagiri, Tamil Nadu, 635109

I had reachrged my bsnl no. Through bsnl.com using bsnl data pack option. I recharged for 78/- but yet now didn't received that amount on my bsnl no. 78/- has been paid to billdesk but my bsnl no. Didn't got any recharge i contacted bsnl customer care they said that payment was done to billdesk. So please solve this problem
Transaction id: ipsb[protected]
Transaction time: april 24, 02:54 pm...

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Address: New Delhi, Delhi, 110051

Website: jio or paytm

Billdeskutil Complaints & Reviews
Billdeskutil — Jio recharge not done on my jio no.
priyadarshi nihal on Apr 15, 2017
I did Jio recharge for my mobile number of ₹ 309 and paytm showed it as successful, but the pack was not activated in Jio
Recharged with BILLDESKutill from 309 on Jio app by Paytm show recharge successful by Paytm.
But neither i received any msg by BILLDESKutill nor by Jio, not even showing in Jio account recharge history.

Please return the money back in Paytm wallet.
Order IPT[protected]

Apr 27, 2017

Updated by Anjali Rohilla Billdeskutil — Refund my Amt

Billdeskutil Complaints & Reviews
Billdeskutil — Jio recharge not done on my jio no.
priyadarshi nihal on Apr 15, 2017
I did Jio recharge for my mobile number of â‚¹ 309 and paytm showed it as successful, but the pack was not activated in Jio
Recharged with BILLDESKutill from 309 on Jio app by Paytm show recharge successful by Paytm.
But neither i received any msg by BILLDESKutill nor by Jio, not even showing in Jio account recharge history.

Please return the money back in Paytm wallet.
Order IPT[protected]

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Address: 560092

Website: Billdesk util

On 19th 8.55pm i recharged 309 jio currency though billdesk util amount deducted from my paytm account transaction under order id ipt[protected], still iam not getting recharge of my jio mobile so please confirm the order as soon as possible, from paytm side the transaction was successful but your side is the problem your are not sending the money to jio mobile provider so please send the money to the jio or my paytm account

BillDesk customer support has been notified about the posted complaint.

Apr 26, 2017

Updated by Vinod Kumar Anjaneya Still problem is not solved

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Address: 333031

Website: searched it on google

I did Jio recharge for my mobile number of ₹ 303 and paytm showed it as successful, but the pack was not activated in Jio
Recharged with BILLDESKutill from 303 on Jio app by Paytm show recharge successful by Paytm.
But neither i received any msg by BILLDESKutill nor by Jio, not even showing in Jio account recharge history.

Please return the money back in Paytm wallet or make recharge successful on Jio account.
Order #IPT[protected]
Wallet order id- [protected]

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A

ANISHA PANIGRAHI

from Kolkata, West Bengal

May 5, 2017

I have recharged 309 from paytm.amount deducted.but not yet received any message or my Jio number not yet received any charge.

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Address: 600040

Website: BILLDESK

I have done my online payment for mat may 2017 exam on 25/04/17 evening around 5.45pm. The money has been debited from my account (Karur vysya bank) but the payment process has not been complete. Today is the last date to submit my application, hope you would understand the problem faced my me. I hereby attached the reference number for you verification "billdesk-ikvb[protected]-aima-[protected]". Kindly credit the amount which has been debited from my account as soon as possible. Thank you for your time and consideration.

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P

Prabha Rai

from Delhi, Delhi

Apr 26, 2017

I have done mobile recharge through online banking on 20th april 2017. but money has cut. two transaction i have done. but both the service not done.

Ref No: IGABEAIOO4 for Rs. 100/-
Ref No: IGABEAIXE8 for Rs. 50/-

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Address: 500020

Website: www.billdesk.com

I had reachrged my jio no. through jio.com using JioMoney option. I recharged for 408/- but yet now didn't received that amount on my jio no. 408/- has been paid to BillDesk but my jio no. didn't got any recharge I contacted JioMoney they said that payment was done to BillDesk. So please solve this problem
Transaction Id:[protected]
Transaction time: APRIL 25, 11:55 PM

BillDesk customer support has been notified about the posted complaint.

Apr 26, 2017

sunkum's response The date i filled a form and made a payment is on 26/04/2017

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S

sunkum

from Bengaluru, Karnataka

Apr 27, 2017

I had applied for a pan card at https://www.onlineservices.nsdl.com website. After going through long process of filling the form finally, it asked for a payment of Rs.117.35/- . I payed it through net banking and twice payment transactions has been cancelled. kinldy refund back my money

H

h.sharma2235

from Bathinda, Punjab

Apr 28, 2017

I've recharged my jio no. [protected] with jio app through paytm it is showing successfull recharge but not recieved by jio yet so kindly refund my money

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Address: Aurangabad, Maharashtra, 431001

I had reachrged my jio no. Through myjio app using paytm option. I m prime member so i recharged for 309/- but yet now didn't recived that amount on my jio no. 309/- has been paid to billdeskutil but my jio no. Didn't got any rechargei contacted paytm customer care but they said payment done to billdeskutil so pleasesolve this problem
Wallet order id:[protected]
Transaction time: april 24, 17.24
Billdeskutil order#ipt[protected]

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G

Gurudas Bhattachayra

from Kolkata, West Bengal

Apr 27, 2017

I have made payment to sbi credit card by debuting my camera bank account billdesk ref no ICNB[protected] for rs 23545. Today . I have not received any receipt though transaction was successful. Please inform me asap the position of the payment.

Regards

G Bhattacharya

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Address: 530001

Website: Www.jio.com

I have recharged my jio number by rs.309 through billdeskutil by paytm but i have not got the amount on number. Because it got failed but amount has been deducted from my paytm wallet. Plz fix this problem. Or tell weather it will refunded in paytm or it will get recharge after sometimes. Plz help me out in this. Or kindly send me the instruction for resolving this problem thankyou

BillDesk customer support has been notified about the posted complaint.

Apr 26, 2017

Updated by Ki RaN Paid Rs.309.00 to BILLDESKutil at 9:09 PM. Wallet txn ID:[protected] Avail. Bal:Rs.7.0

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S

sagar2017

from Mumbai, Maharashtra

Apr 25, 2017

I have done my jio mobile number payment of 408 Rs on[protected] @11PM, but money has been deducted from my axis bank no recharge done

Ref details is-
Mobile number +91 [protected]

Bank transaction reference
PUR/RELIANCEJIO/MUMBAI/RELIANCEJIO/Seq No[protected]

Kindly look @ this issue an solve asap

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Address: 641004

I had reachrged my jio no. Through myjio app using paytm option. I m prime member so i recharged for 309/- but yet now didn't recived that amount on my jio no. [protected]. 309 /- has been paid to billdeskutil but my jio no. Didn't got any recharge. So please solve this problemTransaction ID
[protected]
Transaction Date
Apr 22, 2017 11:31:00
You have paid ₹309.00 to BILLDESKutil.

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