For jio prime membership and monthly recharge (Jio mob number - [protected]), i have done a transaction yesterday for amount rs 402 - transaction id - [protected] transaction date - 31 mar 2017 at 14:35 paid to billdeskutil, however after money got deducted there was an error occured on page.
Then evening have done another same transaction for amount rs 402, transaction id - [protected] transaction date - 31 mar 2017 at 21:08 paid to billdeskutil.
Both the payments deducted from my paytm wallet and there is no confirmation from your side.
Request to resolve and revert back the payment to my paytm wallet.
BillDesk customer support has been notified about the posted complaint.
Request you to write to [protected]@hdfcbank.com along with your complete issue, transaction details, Credit card details and registered contact details with ref ID-TTO06041710 in the subject line. Will get back to you.
-Bejoy
HDFC Bank Customer Assistance