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BillDesk reviews & complaints page 207

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R
Rigin
Mar 30, 2017
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Address: 600056
Website: Tatasky and billdesk

Good day bill desk,

I had made an payment of 8085rs to tatasky thru billdesk (Indiaideas) by upi payment on 26th march 2017. Money is been debited from my icici account but the tatasky have not yet received the amount. Can you please let me know why is it not credited to tatasky. And please do provide me an valid customer care phone number to which i can call for help. My bank transaction reference number is[protected].

Regards

Rigin

Ph - [protected]
BillDesk customer support has been notified about the posted complaint.
Apr 01, 2017
Updated by Rigin The money is not yet refunded... and for your kind information few people are misusing this forum and are using the information to cheat people. I had registered in your site and within few minutes of registering complain I received an call to my mobile phone asking for debit card and otp password .They were promising me that they will refund the money immediately. They had made few transaction .
Apr 05, 2017
Updated by Rigin Good day bill desk,

Problem is solved.The money got credited back to my accout on 4th April 2017.

Thank you.
View replies
I recharged my tatra sky account through Google pay today subscriber if [protected] amount rs 612 . The money got debited from my account but didn't reflect in my my tata sky account . This is the second time it happened with me. Kindly refund my money asap
Reply
I have made a payment of 351 for recharge of tata sky but it didnt come in my tatasky account .. plis refund me back
Reply
I have paid 351 to billdesk for tatasky rechrge but it didnt come in my tatasky recharge.. plis help out
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I recharged my Tata sky account through Google pay today. Amount 345/- rs. got debited from my bank account but didn't reflect in my Tata sky account. kindly refund my money or recharge my account.
Reply
I have recharged my Tata sky account through Google pay today 345/- rs. amount debited from my bank account but didn't reflect my Tata sky account. refund my money back or recharged my Tata sky account subscriber Id [protected].
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I recharged my tata sky account through Google pay on 16-2-21 of Rs 299/-amount debited from my bank account but didn't reflect on my tatasky A/c please refund my money back or recharge my tatsky account.
Reply
I have recharged my tata sky on 14 march 2021 and my amount of 50 has been debited but did not credit in my tata sky account
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I have made my payment through billdesk to Tata sky which was successful but neither my recharge was done nor my money has been refunded to my account.
Reply
My amount (216) has been deducted but not to recharge my tata sky. So I request to tata sky billdesk plz refund my amount. Otherwise disciplinery action will be taking by Bank
Reply
Good day bill desk,

I had made an payment of 2616rs to tatasky thru billdesk (Indiaideas) by upi payment on 13th May 2021. Money is been debited from my TMB account but the tatasky have not yet received the amount. Can you please let me know why is it not credited to tatasky. And please do provide me an valid customer care phone number to which i can call for help. My bank transaction reference number is[protected].
Reply
Recharge Amount repund replessment sir
Reply
pundalik devugol's reply, Jul 31, 2021
Recharge amount repund replessment sir
I have recharged my TATA SKY on 15 july 2021 and my amount of 273 has been debited but did not credit in my TATA SKY account
Reply
I have recharged my TATA SKY account through Paytm on 15 july 2021 and my amount of 273 amount debited from my bank account repund my money back OR recharged my TATA SKY account subscriber ID [protected] (protected).
Reply
I have recharged my TATA SKY account through Paytm on 15 july 2021 and my amoumt of 273 amount debited from my bank account repund my money back OR recharged my TATA SKY account subscriber ID [protected].
Reply
I have purchased tata sky hd set up box from tata sky website with the Rs.1982 and i havent got any service appointment messeges untill now its been a 24hours and payment is already debited in my account.. please fox my issue as soon as possible.
Reply
My amount (287) has been deducted but not to recharge my tata sky. So I request to tata sky billdesk plz refund my amount. Otherwise disciplinery action will be taking by Bank
Reply
My amount (287) has been deducted but not to recharge my tata sky. So I request to tata sky billdesk plz refund my amount. Otherwise disciplinery action will be taking by Bank
Reply
ASHOK com's reply, Oct 21, 2021
Refund my money 287
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    R
    Radhika Sahgal
    from Pune, Maharashtra
    Mar 30, 2017
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    Address: 411048
    Website: ICICIPRU.com

    I sent money to Iciciprulife.com twice by mistake as payment for my policy premium.
    My bank account shows
    BIL/[protected]/INDIAAIDES.COMLIMI/IC
    The second one being BIL/[protected]/INDIAAIDEAS.COMLIMI/IC
    I want to know where the money has gone as I am getting messages from the Icicipru.company regarding the payment.I would be grateful to have some answer to my problem as soon as possible.
    BillDesk customer support has been notified about the posted complaint.
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      R
      roykrroy
      from Jorhat, Assam
      Mar 30, 2017
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      Address: 781016

      I have made an online payment of INR 2390.72 towards payee APDCL in Billdesk portal on Mar, 29, 2017 at 20:22:42 hours. But I got a Transaction Declined message from your portal. But my Bank has deducted the same amount from the account and i have also received the confirmation message in my mobile. The transaction details are given as below.

      Transaction ID: IBDN[protected]

      Posting Date: 29/03/2017

      Posting Time: 8:22 PM

      So I kindly request you to take the necessary action either the reverse the transaction or to credit the amount to the APDCL portal. PFA regarding the transaction details.

      Regards
      Ranjit Kumar Roy
      Guwahati, Assam
      BillDesk customer support has been notified about the posted complaint.
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        V
        Veer Ray
        from Lala, Assam
        Mar 30, 2017
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        Address: 844502

        As per my bank transaction detais of deduction is below but no successful messages from your side.
        Please confirm as soon as possible status of this 40000 transaction for ANDHRA BANK credit card. Whic has been deducted from my bank.
        As per bank detais is:
        Transaction Date: 27/03/2017
        Transaction Amount : (INR)40, 000.00
        Transaction Type : DR
        Transaction Description : TRTR/[protected]/[protected]

        Please let me know if you required any other details...
        BillDesk customer support has been notified about the posted complaint.
        View replies
        Dear Customer,

        We regret the inconvenience caused to you. Please reply us with your contact details and email id to assist you further. We shall investigate and revert to you shortly.

        Regards,
        Andhra Bank Customer Service
        Reply
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          T
          tech_hyd
          from Hyderabad, Telangana
          Mar 29, 2017
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          Address: Hyderabad, Andhra Pradesh

          On 27th March, while I was paying 919 rupees to Bharti Axa insurance, the billdesk transaction wasn't completed but amount got deducted from my bank account. Can you revert the transaction and send amount to my bank account.

          Time: 27th March 3:01PM
          Bank transaction id: ISBI[protected]IGABAMUIO0
          Bharti Axa transaction id: IHMP[protected]

          I'm attaching bank statement also. Please help on the issue
          BillDesk customer support has been notified about the posted complaint.
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            R
            ranakdinesh
            from Delhi, Delhi
            Mar 29, 2017
            Resolved
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            Resolved

            Below complain I lodged to the billdesk as well as aircel about 15 days back till date I haven't received any information or ticket number from Billdesk. most of the Indian agencies are using this payment gateway but unfortunately they do not have any customer complain settlement system.

            I made a payment to Aircel Mobile bill using your payment gateway on 06/03/2017 using upi link I paid from [protected]@icici and my account says that it is paid to [protected]@icici. but Aircel refuse that they have received the payment and bank says that payment was success full. The details are as follows:

            payment Against : [protected]
            Payment Date : 06/03/2017
            Payment from :[protected]@icici
            Payment to : [protected]@icici.
            Payment Amount :500
            Transaction Id:[protected]
            Aug 6, 2021
            Complaint marked as Resolved 
            BillDesk customer support has been notified about the posted complaint.
            View replies
            Money got deducted successfully from paytm wallet but didnt got enrolled on Jio Prime membership, suddenly error occured
            I can i get my money refund back into my wallet .So poor the service is of billdesk.
            Reply
            Hi Ranakdinesh,

            We have forwarded your concern to the team. Please allow us some time to get back to you.

            Warm Regards,
            Aircel Social Media Team
            Reply
            Dear Ranakdinesh,

            We would like to inform you that as we have checked and found that, the transaction was not success in bill desk end. Hence, you have to get in touch with the bank for the refund.

            Warm Regards,
            Aircel Social Media Team
            Reply
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              B
              biplab mahapatra
              from Kolkata, West Bengal
              Mar 29, 2017
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              Address: Kolkata, West Bengal, 7000156
              Website: website of standared charter credit card payment.

              As per my bank transaction detais of deduction is below but no successful messages from your side.
              Please confirm as soon as possible status of this 10000 transaction for standered charter credit card. Whic has been deducted from my bsnk.
              As per bank detais is:
              IHDF[protected]/STANDARD CHARTERED B
              Please let me know if you required any other details.
              BillDesk customer support has been notified about the posted complaint.
              View replies
              Sir my mobile number [protected].not rechage but amount 189 cut Canara Bank a/c[protected] NetBanking
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                A
                Aashia Bano
                from Allahabad, Uttar Pradesh
                Mar 28, 2017
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                25/03/2017 ihad recharge mobile bsnl topup100 in two time in [protected].in all time amount is debited and request processing and error occur and mobile topup not recharge.l had recharge bsnl portal debit card and bill disk gateway.bill disk gateway debited my amount .in all time request processing and after some time error occur.please refund my amount in two time recharge
                .
                BillDesk customer support has been notified about the posted complaint.
                View replies
                About an hour before i just recharged from my paytm account for the jio prime. The recharge is not done but the amount have been reduced from my account.
                Cancel it ASAP. I don't want this anymore.
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                  A
                  ajaypratapsingh321
                  from Delhi, Delhi
                  Mar 27, 2017
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                  Website: www.licindia.in

                  I have made an online payment of INR 4439.0 towards payee BILL DESK BPC on Mar, 27, 2017 at 15:13 hours. But I am not getting my premium receipt from LIC portal. Infect policy still due.

                  Please tell me when my money will reach to LIC INDIA. So we can download receipt online.

                  I have made transaction by online banking from ICICI bank INR 4439.00. But we are not get any receipt from the licindia portal.

                  My policy no is -[protected]

                  Thanks
                  BillDesk customer support has been notified about the posted complaint.
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                    A
                    AKBAR KABIR
                    from Kolkata, West Bengal
                    Mar 24, 2017
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                    Address: Murshidabad, West Bengal, 742225

                    I have recharged my Vodafone no [protected] through ICICI Bank by My Vodafone app.After recharging an amount of 50 ps is reducing from my Vodafone Number main balance from 2 days.So kindly deactivate this service from my mobile number so that no amount should reduce from my Mobile balance.This problem is occurring from 2 days.So kindly resolve this balance reducing issues
                    BillDesk customer support has been notified about the posted complaint.
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                      S
                      srahanes7
                      from Pune, Maharashtra
                      Mar 24, 2017
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                      Address: 411057

                      Hi Sir,
                      Yesterday someone has used my ICICI Credit Card to do his bill payment at billdesk Mumbai. I have authentication/transaction ID. Could you please help me to check the transaction details.
                      Transaction ID is 443758.

                      I have called ICICI customer care but they are saying that they have only transaction ID and no other details about the person who did the transaction. But when tried to check with Airtel Customer Care, they are asking for the mobile number for which payment is done.

                      Both the side I am not getting any positive responce.

                      Kindly help me out to get my money refunded.

                      Thank you
                      BillDesk customer support has been notified about the posted complaint.
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                        S
                        shubhamkkk
                        from Coimbatore, Tamil Nadu
                        Mar 23, 2017
                        Resolved
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                        Resolved

                        I have made online payment of inb india power corporation l for amount rs. 1881 through sbi internet banking. The amount has been deducted from bank account but not received by inb india power corporation l. The transaction reference no. Is isbi[protected]igaazxvpg8 for rs, 1881 on 23-mar-17 12:29pm.
                        Please resolve my problem immediately so that payment is made on due date. The due date for payment is 1 april.
                        Mar 29, 2017
                        Complaint marked as Resolved 
                        My problem has been resolved. I emailed my merchant after getting email from bill desk that the payment is received by the merchant. My merchant updated the list.
                        BillDesk customer support has been notified about the posted complaint.
                        Mar 24, 2017
                        Updated by shubhamkkk                         I have received two emails from billdesk.
                        Problem still not resolved. Neither I got my money back nor it is received by the biller.

                        Mar 25, 2017
                        Updated by shubhamkkk                         Billdesk says bill has been updated at their end but when I go there they say the bill is still not paid. what should I do?. Pls help me.

                        Mar 29, 2017
                        Updated by shubhamkkk                         My problem has been resolved.
                        I emailed my merchant after getting email from bill desk that the payment is received by the merchant. My merchant updated the list.
                        View replies
                        Lakshmishree agro products
                        vill & p.O- bajekumarpur,
                        p.S: madhabdihi,
                        dist: burdwan.
                        We paid pollution fees of rs. 106000.00 in favour of west bengal pollution control boad, dated 18.03.2017 vide TRN -ISBI[protected] but did not get any paid chalan
                        Reply
                        I paid two times for tspolycet fee through andra bank for 703975&529116 on otp phone number [protected] please solve and refund my amount contact please
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                          S
                          sandeep719
                          from Ujjain, Madhya Pradesh
                          Mar 23, 2017
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                          Address: Mumbai City, Maharashtra
                          Website: BillDesk.com

                          Amount Rs 859 got deducted from savings account of Indian overseas bank through Debit card Payment for Domino's order.
                          But neither the amount was received by Domino's nor it has refunded back in savings account.

                          Date :- 23/03/2017 Time :- 03:13 PM
                          Track Id :- IIOD[protected]
                          Ac No:- [protected]
                          Transaction got stuck in Bill Desk Payment Gateway.

                          Error showing :- REDIRECT=https://www.billdesk.com/pgidsk/PGIFSSResponseHandler?TXNREFNO=null&req...⇄

                          Please do the needful to refund my amount back in my account.

                          Thanks
                          BillDesk customer support has been notified about the posted complaint.
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                            N
                            Nadam
                            from Hyderabad, Telangana
                            Mar 23, 2017
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                            Address: Visakhapatnam, Andhra Pradesh, 530026
                            Website: APEPDCL app

                            Dear sir/Madam,
                            I had paid my current bill in Apepdcl app through ICICI debit card on 22 March 2017 at 12 P.M. Money is debited from the card but bill is not paid. Receipt is not generated. My current bill consumer no is 11132600S1003937. At the time of bill payment after the money debited from bank only white screen appear. I am waited till this moment but no receipt. So pls resolve it the due date is over.
                            BillDesk customer support has been notified about the posted complaint.
                            View replies
                            I made a payment on jio app through paytm but it's failed and the amount has been deducted from my paytm account and in paytm it shows it's successfully yo billdeskutil and order id is-#IPT[protected] so pls refund it this payment is made by paytm and the no is [protected]
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                              paul Rinku
                              from New Delhi, Delhi
                              Mar 22, 2017
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                              Address: Kolkata, West Bengal, 700140
                              Website: www.cesc.co.in

                              Hi

                              I just paid Rs.600.00 CESC bill but the payment sleep not yet generated.
                              As per CESC the payment not yet received at there end.
                              But the amount deducted from my account.The transaction id given bellow.

                              ​online payment of INR 600.0 with Transaction ID [protected] towards payee BILL DESK BPC​

                              PAYMENT MADE DATE IS 22.03.2017
                              Transaction ID [protected]
                              TRANSACTION DONE FROM icici BANK
                              BillDesk customer support has been notified about the posted complaint.
                              Mar 23, 2017
                              Updated by paul Rinku                               problem not yet resolved
                              Mar 24, 2017
                              Updated by paul Rinku                               mail send to [protected]@billdesk.com on 23.03.2017
                              but no response for them
                              View replies
                              My on line payment failed on dtd[protected] ref. ...SBIPG[protected]UTIITSL_BDSBIPG.THE AMOUNT RS.107/- hasbeen deducted from A/c.pl. check & return .
                              thanks
                              raj kumar sharma
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                                S
                                sunny burugu
                                from Bengaluru, Karnataka
                                Mar 22, 2017
                                Resolved
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                                Resolved

                                Address: 521225

                                Dear sir

                                My idea online recharge is not done.
                                But payment debited in my sbi bank account .
                                Please check this transaction number and recharge my number or refund my same bank account number

                                Payment reference I'd: IGAAZSFVA6.
                                transaction date: 21 March,
                                Transaction time: 11.55 pm

                                Please do need full and return/refund my money .

                                Thank u
                                yours sencerely
                                Naveen
                                Mar 22, 2017
                                Complaint marked as Resolved 
                                Dear sir My idea online recharge is not done. But my payment is done . Please check this transaction number and recharge my num or refund same bank account number Payment reference I'd: IGAAZSFVA6. transaction date: 21 March, Transaction time: 11.55 pm PH number 9553436445 or 8463921603
                                BillDesk customer support has been notified about the posted complaint.
                                View replies
                                BSNL mobile recharge by net banking and not done but amount debited my bank account
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                                  Pal Abhinandan
                                  from Mumbai, Maharashtra
                                  Mar 21, 2017
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                                  Stop payment for Fraud transaction from SBI Card

                                  Address: Thane, Maharashtra, 401105

                                  I Mr Abhinandan Pal, got call regarding point redemption on SBI credit card From Mob No-[protected].They knows my Card Details.They have done the transaction of Rs/-4, 998 twice.Transaction was made from Idea Bill desk Mumbai.My card No is [protected].
                                  I request you to kindly stop the transaction from your end at earliest as it's under settlement...
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                                  drmksingh
                                  from Patna, Bihar
                                  Mar 20, 2017
                                  Resolved
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                                  Resolved

                                  Payment not received and receipt not generated

                                  Address: Vaishali, Bihar, 844101
                                  Website: BillDesk

                                  I have made online payment of nbpdcl bill for amount rs. 188 through sbi internet banking. The amount has been deducted from bank account but not received by nbpdcl. The transaction reference no. Is igaazkbef5 for rs, 188 on 20-mar-17 06:47. My consumer account no. Is[protected] for nbpdcl.co.in
                                  Please resolve my problem immediately so that payment is made on due date. The due date for payment is 21 march....
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                                  Dipak@999
                                  from Vadodara, Gujarat
                                  Mar 18, 2017
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                                  Address: Ahmedabad, Gujarat, 38000
                                  Website: Www. Billdesk.com

                                  Subject:NOT received acknowledgement receipt of payment done for pan card.
                                  Dear Sir / Madam,
                                  My name is Dinanath G.Dindorkar. yesterday I paid Rs.117 from Dena Bank, Net banking service through bill desk for PAN card registration to NSDL in the evening.My transaction no.is TRTR[protected]. Yet, I have not received acknowledgement receipt for the same.
                                  Kindly help me to get it today itself as it's very urgent requirement for me to submit the PAN card as a document.
                                  BillDesk customer support has been notified about the posted complaint.
                                  Mar 19, 2017
                                  Chip Mate's response                                   Transatation failed bank money cutting
                                  Mar 19, 2017
                                  Chip Mate's response                                   Transatation failed bank money cutting
                                  View replies
                                  Transatation failed for bank to money cutting rs.99
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                                    A
                                    [email protected]
                                    from Diphu, Assam
                                    Mar 18, 2017
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                                    Address: 782002
                                    Website: BILLDESK

                                    Dear Sir,
                                    I have transferred an amount of Rs 2000/- & Rs 1000/= on 24.12.2016 & 01.02.2017 respectively by debit to my SB account of State Bank of India. The transactions were made thro' Billdesk online system to my HDFC Bank credit card which were debited to my account on above dates.
                                    i) Ref. no HSB[protected]GAAIHYB6 for the txn dated 24.12.2016
                                    ii) Ref.no HSB[protected]GAAJASP3 for txn dated 01.02.2017

                                    02. The said debits have not been credited to my credit card account.

                                    Kindly look into the matter and let me know the position.

                                    AJIT KR. BORDOLOI
                                    [protected]@yahoo.co.in
                                    BillDesk customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer,

                                    I request you to write to [protected]@hdfcbank.com along with ur complete issue, transaction details, account/customer Id/card and registered contact dtls with ref ID-TTU[protected] in the subject line. Will get back to you.

                                    -Bejoy
                                    HDFC Bank Customer Assistance
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                                      1
                                      (3544)