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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 21

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S
Suvankar Guria
Dec 7, 2022
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Address: Kolkata

[protected] is my Reference number, i am paying for WBPSC exam.
₹161.44/- debited from my account but showing not paid status.
Change my Status or refund my money ASAP.
BillDesk customer support has been notified about the posted complaint.
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    S
    Shuraviraj
    Dec 6, 2022
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    Address: 3034 Sec 4 A, 827004 B S City Jharkhand
    Website: wbpsc.gov.in

    WBPSC money was deducted 2 times but the success message not receive and i want my money back
    BillDesk customer support has been notified about the posted complaint.
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      S
      SRanjanM
      from Chennai, Tamil Nadu
      Dec 6, 2022
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      Hi,

      Satyaranjan Mohanty here. I was paying 50, 118 INR via BillDesk payment gateway to NPS (https://cra-nsdl.com/) from my ICICI account today (Tue, 5th Dec 2022).

      The amount got debited but an error message was shown from BillDesk and it did not redirect me to the NPS website.

      Neither did I receive any confirmation from NPS regarding the contribution made.

      Please revert my 50, 118 INR asap.

      Additional details:
      Date of transaction: 5th Dec 2022
      Payment gateway: BillDesk
      Mode of payment: ICICI Netbanking
      Name: Satyaranjan Mohanty
      Last 4 digits of ICICI bank account number: xxxx4672
      Last 4 digits of NPS acc (PRAN): xxxx4068
      Name: Satyaranjan Mohanty

      Satya
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        S
        somakd
        Dec 5, 2022
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        I made a payment of Rs 5, 000 for NPS from my ICICI account through Billdesk but the transaction failed on 05 Dec 2022. Amount is debited from my bank account and not credited to NPS.

        Tx reference from bank statement
        BIL/ONL/[protected]/NPS Trust/XBCMFNPS_

        A total of 5, 017 (includes tax) has been debited from my bank account.

        Kindly help.

        Thanks,
        Somak
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          J
          jyoti.dibya
          Dec 4, 2022
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          I have made a payment of Rs 8000 to the NPS account.
          It went through the Billdesk payment gateway and the money got debited from ICICI bank account, but not added in NPS.

          03/12/2022
          Icici transaction remarks, as below.
          BIL/ONL/[protected]/NPS Trust/XBCMFNPS_YICI15/NPSContribution

          Please help out.
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            A
            akashkumarroy
            from Kolkata, West Bengal
            Dec 3, 2022
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            Yesterday I tried to pay my december month electricity bill through WBSEDCL VIDYUT SAHAYOGI app. But I found that the payment of Rs. 1374/- has been debited from my bank account but not credited to WBSEDCL (As it is not showing in payment successful or, payment pending section of WBSEDCL). I am attaching the screenshot of payment confirmation from phonepe. Please do the needful to refund the amount.
            BillDesk customer support has been notified about the posted complaint.
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              A
              Akash Tony
              Dec 3, 2022
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              I paid my brother certificate fee towards TS SBTET on 27/06/2022 amount debited from my account but not updated on TS SBTET portal
              Account holder name : M Akash
              Account no: [protected]
              Reference I'd :[protected]
              Mode of payment : UPI
              Amount : 2000
              BillDesk customer support has been notified about the posted complaint.
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                R
                Raja kar
                Dec 3, 2022
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                My payment failed due to timeout but balance debited from my credit card.
                BillDesk customer support has been notified about the posted complaint.
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                  M
                  mayur13584
                  from VADODARA, Gujarat
                  Dec 2, 2022
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                  Address: vadodara

                  I have paid bill of 5230INR to vadodara municipal corporation as property tax on 2 dec 2022. monedy deducted from my icici account ( trasnaction id : [protected]) however payment not received by vadodara municipal corporraiton and receipt also not generated.


                  BIL/ONL/[protected]/Vadodara M/VMSS_YICI159335/vmc vera

                  please refund the amount 5230INR to my icici account. thank you
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                    S
                    Swati Mankar
                    Nov 29, 2022
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                    On 22, 23 Nov, money was debited from my bank a/c but units were not credited by the MF AMC.
                    the money was routed via BillDesk.
                    Can BillDesk confirm what was the issue during this period & why no proactive communication was provided?
                    thx
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                      J
                      janaatanu
                      from Arambagh, West Bengal
                      Nov 28, 2022
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                      Address: 8th Floor, Supreme Chambers, 17/18 Shah Industrial Estate, Off Veera Desai Road, Andheri West, Mumbai - 400 053.

                      Sir,
                      My name is Atanu Jana. I am writing this complaints regarding my Payment for WBPSC Recruitment of civil engineer Exam fees. After filling application form I made payment of Rs. 161.44 for applying Exam form. My amount is deducted but application is not applied and it is showing session expired and after again login the application status is not applied. So, please give my Refund or make my application form applied.

                      My Enrollment ID: WBPSC[protected]
                      Date of Payment: 28.11.2022, 04:17 PM
                      Mode of payment: HDFC Debit card
                      BillDesk customer support has been notified about the posted complaint.
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                        J
                        janaatanu
                        from Arambagh, West Bengal
                        Nov 28, 2022
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                        Address: 8th Floor, Supreme Chambers, 17/18 Shah Industrial Estate, Off Veera Desai Road, Andheri West, Mumbai - 400 053.

                        Sir,
                        My name is Atanu Jana, I am writing this complaints regarding My payment for WBPSC Exam application fees. After filling application form I made payment for exam fees, but my amount of Rs. 161.44 is deducted but my application is showing not applied and it is showing session expired & again asking for payment. So, please make my application form applied or give my refund amount.

                        My Enrollment ID: WBPSC[protected]
                        Date of payment: 28.11.2022, 04:17 PM
                        BillDesk customer support has been notified about the posted complaint.
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                          S
                          Sridhar Krishnamachari
                          Nov 28, 2022
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                          Payment made through Billdesk is not reflected in PAN application submitted to UTIITSL. See attachments.
                          BillDesk customer support has been notified about the posted complaint.
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                            A
                            AradhikaS
                            Nov 26, 2022
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                            Address: Bangalore

                            I was making a contribution of 50118.0 to my e-NPS account (National Pension System) through Bill Desk payment gateway today (26 NOV 2022) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my bank of ICICI account but not credited to my NPS account. i used internet banking to pay it.
                            my transaction details as follow:
                            Rs. 50118 .0 has been spent from A/c No XXXXXXXX1904 on 26-NOV -2022 by IB transferred to ONLINE NPS .
                            BillDesk customer support has been notified about the posted complaint.
                            Any updates on the same . My bank says money is deducted .
                            Hey Aradhika, I am facing same issue. is your issue resolved??
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                              V
                              Vidushi Karnatic
                              Nov 26, 2022
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                              I was trying to book a ticket with UTC online pathik App . Amount got deducted of Rs. 585 . However ticket got failed and was never booked. Please help with the refund .
                              BillDesk customer support has been notified about the posted complaint.
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                                Akash Tony
                                Nov 26, 2022
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                                I paid my brother certificate fee towards TS SBTET on 27/09/2022 amount deducted from my account but not updated on TS SBTET portal
                                Date : 27/09/2022
                                Amount: 2000
                                Reference I'd :[protected]
                                BillDesk customer support has been notified about the posted complaint.
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                                  Akash Tony
                                  Nov 25, 2022
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                                  I paid my brother certificate fee towards SBTET on 27/09/2022 amount deducted from my account but not updated on TS SBTET portal
                                  BillDesk customer support has been notified about the posted complaint.
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                                    V
                                    varun__300900
                                    Nov 25, 2022
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                                    Made a transaction of 10000 rs for NPS contribution, money got debited from my hdfc account but nps website says transaction failure

                                    Details:
                                    reference number[protected]
                                    XBCMFNPS
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                                      J
                                      Jajajjsjj
                                      Nov 23, 2022
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                                      Today my bank has debited rs211 withou any transaction hence i request an refund
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                                        M
                                        M V S SITA MAHALAKSHMI
                                        from Delhi, Delhi
                                        Nov 23, 2022
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                                        Address: 404, Puushottam Enclave

                                        I made a payment to TSSPDCL on 16/11/2022 @18.13 hrs, by debit to my account with Union bank of India, Abid Road. The s ref ID ?UTR no. is[protected]/S[protected]. However, the same is not reflected in my account with TSSPDCL and I was forced to pay again on 17/11/2022, t being the due date. I was informed that the failed transaction would be refunded by the gateway within 3 days. I am still waiting for the refund, even after 7 days. Kindly expedite the refund ASAP
                                        BillDesk customer support has been notified about the posted complaint.
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