Claimed

BillDesk Complaints & Reviews

1
Updated: Nov 7, 2025
Complaints 5420
Resolved
656
Unresolved
4764
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

BillDesk reviews & complaints page 21

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sindhuja Vurumalla
Jul 6, 2022
Report
Copy

Address: Metpally, India

Dear Team,

I have done the pre-registration for my cousin and the payment of 227 was made from BillDesk. The amount is deducted but the payment page shown as Failed. I would request you to look into this and do the needful.

I could see that there are lot of complaints about the same thing.

I would request you to look into this refund or make the PIN generated to the registered number asap.

Regards,
Sindhuja T
sindhuja.[protected]@gmail.com
+1 photos
BillDesk customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    Higgslive
    Jul 6, 2022
    Report
    Copy

    Unsuccessful online Transaction

    On 30/6/2022 at 22:04:14Pm
    I have made following on line transaction through Canera Bank, via Billdesk,
    Transaction reference no,
    IBITG[protected] online Transaction BDP IDBIFEDE BILLDSK_WCNB[protected] Rs 36818.18.
    But amount of Rs rs 36818.18 is debited from my bank account and transaction has failed.
    Please arrange to return the amount to my Canera Bank account.
    M.N.Sutar
    Belagavi...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    K
    Kalu1521
    from Kota, Rajasthan
    Jul 5, 2022
    Report
    Copy

    My cesc jvvnl electricity bill payment not done by u.payment not send my electricity account please refund my money
    +1 photos
    BillDesk customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Pabitra Darjee
      from Siliguri, West Bengal
      Jul 5, 2022
      Report
      Copy

      Website: www.utitsl.com

      I was submitting pan card application using billdesk online payment gateway portal and the amount is deducted from my account but suddenly your portal shows error. And transaction payment also not show.
      UPI reference
      [protected]
      credited amount utiitsl.[protected]@hdfcbank
      I want my money back to my account
      My upi address is [protected]@okaxis
      +1 photos
      BillDesk customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        jkrathod143
        Jul 2, 2022
        Report
        Copy

        IBPS CLERK EXAM Fees paid nahi ho rahi he mene ATM card or UPI do no se try kiya lekin failure Ho jata he
        BillDesk customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          1
          1907
          from Rudrapur, Uttarakhand
          Jul 1, 2022
          Resolved
          Report
          Copy
          Resolved

          Address: Rudrapur

          Billdesk last message was this following

          Dear Sir/Madam,

          Thank you for writing to Payment Aggregator Support.
          This is with reference to your email dated[protected] regarding the status of afore-said payment towards the respective merchant.
          We have checked the records and find that the below mentioned payment via transaction reference number: WPHW[protected] has been successfully updated to merchant on[protected] towards phone pe reference number: 66614967.
          We hope the aforesaid information was useful and we were able to address your query to your satisfaction.
          Warm Regards,
          Neha Varma
          Payment Aggregator Support
          BillDesk

          Now I want to know why service is not getting me from Binomo or my amount Rs.20000/- still not refunded to me.
          Jul 1, 2022
          Complaint marked as Resolved 
          Dear Sir/Madam, Thank you for writing to Payment Aggregator Support. This is with reference to your email dated 10-06-2022 regarding the status of afore-said payment towards the respective merchant. We have checked the records and find that the below mentioned payment via transaction reference number: WPHW1199594907 has been successfully updated to merchant on 08-06-2022 towards phone pe reference number: 66614967. We hope the aforesaid information was useful and we were able to address your query to your satisfaction. Warm Regards, Neha Varma Payment Aggregator Support BillDesk
          BillDesk customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            I
            IC Fresh Water
            Jun 30, 2022
            Report
            Copy

            Yesterday on 29th June 2022 i payed bescom electricity bill of transaction reference[protected] of amount 849050 but amount is debited from bank account and the transaction has failed. It is an immediate corcern that is to be considered and please do needful.
            BillDesk customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Shinthu Bheemaiah
              Jun 27, 2022
              Report
              Copy

              Address: Bangalore

              I hav recharged ACT inetrnet service through bill desk on 06jun22 RS.911.13 from Googly pay

              Account debited but, ACT confirmed amout not recvd and my ineternet got deactivated
              I have not got the refund, Now i need refound of my 911rs, My phonr number [protected]
              Transaction ID UPI[protected]
              BillDesk customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                Nikunjjoshi
                from Rajkot, Gujarat
                Jun 27, 2022
                Report
                Copy

                Address: Rajkot

                I have pay pgvcl bill via bill desk but payment is failed please refund money.
                +1 photos
                BillDesk customer support has been notified about the posted complaint.
                Jun 27, 2022
                Updated by Nikunjjoshi
                Please refund money

                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  souravs6
                  from Kolkata, West Bengal
                  Jun 27, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Respected Sir/Madam

                  I was trying to apply for IBPS RRB OFFICER GRADE 1 2022 but while paying the exam fees, my bank account got debited by ₹850 but the transaction failed. Please refund the amount as soon as possible.

                  I am attaching the screenshot of the payment confirmation page.
                  +1 photos
                  Jun 28, 2022
                  Complaint marked as Resolved 
                  The company itself refunded back the money in 2 working days.
                  BillDesk customer support has been notified about the posted complaint.
                  Dost[protected] application fees failed but debited from bank. Please resolve this and refund.

                  Amount debited from bank account but transaction failed - Comment #4016697 - Image #0
                  Amount debited from bank account but transaction failed - Comment #4016697 - Image #1
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sfny
                    from Dehradun, Uttarakhand
                    Jun 24, 2022
                    Report
                    Copy

                    Address: Dehradun Uttrakhad india

                    I have paid the Bajaj Finsev RBL bank credit card Super card (xx78) through bill desk on 24th Jun 22, the amount 25198.55 rupees got debited from my Federal NRE account and received acknowledgment saying transaction successful with transaction id number BWY/XFER/[protected] Now i am unable to track the transaction status online. Kindly provide me with the status of this transaction. Kindly help me for this ASAP. first time i am facing this issue. I always pay my credit card bill thru bill desk never face issue before. Your immediate response on this matter will be highly appreciated.
                    BillDesk customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      Billdesk customer care number 7318-608-496 contact us
                      Jun 22, 2022
                      Report
                      Copy

                      Address: Delhi

                      For CRP RRB – XI 2022 – 8106 Posts exam 2022. I paid the fee via BHIM UPI. Cash transferred from my account to IBPSBILLDESK on 07/06/2022. But In IBPS application website shows "your previous transection failed" Then I made another transaction of Rs. 175 on 09/06/2022 successful and got a massage. Still, now I did get an update of my first transaction status from either my bank balance or the CRP RRB exam webpage.
                      Requesting first...
                      BillDesk customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        B
                        Billdesk customer care number 7318-608-496 contact us
                        Jun 22, 2022
                        Report
                        Copy

                        Address: Mumbai

                        I was making a transaction of ₹15, 000 to my NPS account via Net banking but the transaction was failed but the
                        BillDesk customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          Jacksonc
                          from Thrissur, Kerala
                          Jun 22, 2022
                          Report
                          Copy

                          Website: Billdesk

                          My money deducted from my account but not credited to kerala vision broadband... (I tried to recharge my broadband)
                          BillDesk customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            avtar8524
                            from HOSHIARPUR, Punjab
                            Jun 22, 2022
                            Report
                            Copy

                            Address: VILL BHATOLIAN PO BHUNGA DIST HOSHIARPUR

                            For CRP RRB – XI 2022 – 8106 Posts exam 2022. I paid the fee via BHIM UPI. Cash transferred from my account to IBPSBILLDESK on 07/06/2022. But In IBPS application website shows "your previous transection failed" Then I made another transaction of Rs. 175 on 09/06/2022 successful and got a massage. Still, now I did get an update of my first transaction status from either my bank balance or the CRP RRB exam webpage.
                            Requesting first payment status and refund.
                            So, please refund my amount as soon as possible.
                            I shall remain thankful to you.
                            BillDesk customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Namrata Tekam
                              Jun 22, 2022
                              Report
                              Copy

                              I was paid insurance premium paid via GPAY app to billdesk.[protected]@icici and amount is debited from my account but not yet credited in recipient Bank please credit recipient account or refund as soon as. It's humble request. today 4 working days are completed but no action taken against of my complaint. Please help and resolve this problem asap.
                              +1 photos
                              BillDesk customer support has been notified about the posted complaint.
                              Jun 29, 2022
                              Updated by Namrata Tekam
                              I was paid insurance premium paid via GPAY app to billdesk.[protected]@icici and amount is debited from my account but not yet credited in recipient Bank. It's humble request. today 7-8 working days are completed but no action taken against of my complaint.Please help and resolve this problem asap. I really need money there is some problems happened with me. Please help.

                              Jul 06, 2022
                              Updated by Namrata Tekam
                              Kindly give my money back to me otherwise i have too go to the consumer court with all the proofs and screenshots. There is urgent need of money.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Namrata Tekam
                                Jun 21, 2022
                                Report
                                Copy

                                Address: Tilli road,Behind Tili Hospital,gulab colony Sagar, Madhya Pradesh, old government quarter House no.4,gulab colony sagar

                                Money is debited from my account but the bill is not paid today 3 working days are completed but no action against taken of my complaint .
                                +1 photos
                                BillDesk customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  F
                                  Favas keezhmadam
                                  Jun 21, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Reacharge via bsnl site 2 times (107) on 18th june 2022 .
                                  Payment success ful
                                  Reacharge failed.
                                  +1 photos
                                  Jun 25, 2022
                                  Complaint marked as Resolved 
                                  BillDesk customer support has been notified about the posted complaint.
                                  Helpful
                                  2 other people found this review helpful
                                  2 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    Y
                                    Yugesh Chandra
                                    Jun 21, 2022
                                    Report
                                    Copy

                                    Hello team
                                    recently I have apaid credit card bill for card no ending 0783 o[censored]nion bank on 16th july and the money got debited from the bank but it did not reflect in credit card

                                    I request you to refund the money if it is not credited to the credited card

                                    transaction id for the above transaction is

                                    T2206162047195951769032

                                    please refer the attached screenshot
                                    +1 photos
                                    BillDesk customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Priyaranjan Rana
                                      Jun 20, 2022
                                      Report
                                      Copy

                                      I was making a transaction of ₹15, 000 to my NPS account via Net banking but the transaction was failed but the amount has been deducted from my bank account, bank transaction ID : IGANUIWJC5
                                      BillDesk customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit