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BillDesk reviews & complaints page 213

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S
Saravanan velusamy
from Coimbatore, Tamil Nadu
Dec 21, 2016
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Address: 600097

Hello sir,

This is SARAVANAN.V from chennai. On Dec 01st am paid loan amount Rs: 12, 081to fullerton through Billdesk But at that time am faced technical server issue but amount debited from my ICICI account.

When I reached ICICI cuustomer care, they informed to ask with your team and here attached transacton number given by ICICI bank: "[protected]" for your reference...

Could you please check and refund my amount Rs: 12, 081 through my ICICI account.

Thank you,
Saravanan
Dec 21, 2016
Complaint marked as Resolved 
Contact number:-8870755050 Emil: [email protected] Billdesk Transaction - 001092101990
BillDesk customer support has been notified about the posted complaint.
Dec 21, 2016
Updated by Saravanan velusamy
Hello sir,

This is SARAVANAN.V from chennai. On Dec 01st am paid loan amount Rs: 12, 081to fullerton through Billdesk But at that time am faced technical server issue but amount debited from my ICICI account.

When I reached ICICI cuustomer care, they informed to ask with your team and here attached transacton number given by ICICI bank: "[protected]" for your reference...

Could you please check and refund my amount Rs: 12, 081 through my ICICI account.

Contact number:-[protected]
Emil: [protected]@gmail.com
Billdesk Transaction[protected]

Thank you,
Saravanan

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    A
    Aadithya Raj MC
    Dec 21, 2016
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    Website: www.billdesk.com

    I paid 3152 rupees from my account for hostel fee payment...its payed in bill desk and my money is gone from the account...bt hostel fee not yet get paid...
    Details of payment is attatched...Please help me quickly
    Sent from my Samsung Galaxy smartphone.

    Reference ID: 17685555
    Initiator Account: [protected]
    Transaction Date:(dd-MMM-yyyy): 20-Dec-2016
    Counterparty Nickname: BILLDESK
    Transaction Amount: INR 3, 152.25
    Total Charge Amount: INR 0.00
    Total Amount: INR 3, 152.25
    Remark: hostel fees
    Transaction Status: Success
    On Behalf of: AADITHYA RAJ
    City and Zip Code: MALAPPURAM|679331
    State: KERALA
    Country: INDIA
    Tentative Credit Date: 20-Dec-2016
    Transfer Information: HSIB[protected]
    BillDesk customer support has been notified about the posted complaint.
    Dear Sir
    I have done online payment of epf through sbi online pay, and from my axis bank amount has been debited but in status its cancel transaction

    my epf TRRN NO[protected]
    Paymet Ref No PE07434930
    Amount 28265
    Date 15/12/2016

    so how to verify that payment where it has gone
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      R
      ravat vipul
      from Surat, Gujarat
      Dec 20, 2016
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      Address: Junagadh, Gujarat, 362255
      Website: www.billdesk.com/billers.htm

      Hi
      my self radha ravat my account was debited by 50000 by your website please refund my hard earned money and passbook entry shows the purchased item which i didn't purchase.

      i got call ([protected]) from some one and he said to me that give me your last four no. for save deducting tax from bank account and i had given also. after few minutes i got msg from bank with your company name.

      my mo. no is [protected]
      BillDesk customer support has been notified about the posted complaint.
      Thank you for using your SBI Debit Card 519XX1 for a purchase worth Rs755 on POS EMITRA at EMITRA txn# HU[protected]
      I have no payment receipt for this transaction by jnvu.
      Then refund it
      I have placed an order on dominoz and made the payment using paytm and received at bill desk end but dominoz didn't receive the payment and order didn't get placed and the money got deducted from paytm wallet . Kindly refund the money back to paytm wallet.
      I was doing payment of hdfc bank credit on 23/12/2016 time 19.53 from my punjab national bank account during that error1 occur my bank account debit the money bu transaction failed i have not recived my money back i account
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        R
        ravat vipul
        from Surat, Gujarat
        Dec 22, 2016
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        Address: Junagadh, Gujarat, 362255

        Hi
        my self radha ravat 1 day before i goot call from some one he is demanding atm number and said that if you are not providing the atm no your tax cgarhe will deduct and your account will be blocked. my account was hacked and debited by 50000 by billdesk website please try to make refund my hard earned money and passbook entry shows the purchased item which i didn't purchase.
        sbi bank
        ac no:-[protected]
        BillDesk customer support has been notified about the posted complaint.
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          R
          Rajat kumar Sinha
          from Delhi, Delhi
          Dec 20, 2016
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          Address: 110007
          Website: PAYTM

          Billdesk — Paytm wallet deducted, Order not placed

          On 20th December, 2016, I ordered Dominos Pizza and I made the payment through Paytm. The money was deducted from my Paytm wallet but the order did not get complete. I got a proper message for deduction of my amount from SBI Account to Paytm and then from Paytm wallet to Billdesk but then the order was not placed
          BillDesk customer support has been notified about the posted complaint.
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            M
            Mahesh Tyagi
            from Noida, Uttar Pradesh
            Dec 19, 2016
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            Address: Ghaziabad, Uttar Pradesh, 201012
            Website: vahan.up.nic.in

            I have paid Rs.43130 to vahanup, road tax by billdesk .my account has been debited, but i m unable to print the receipt as it is showing failed transaction from the bank side due to reason cancel transaction

            reference id-[protected]
            Beneficiary Account No:[protected]
            External Reference Number (UTR No.):HCPN[protected]


            kindly forward the payment at earliest i can print the receipt from the site which is very important
            BillDesk customer support has been notified about the posted complaint.
            Sir, this sriniva from vijayawada, i paid the amount thorugh your bill desk on[protected].the university people said to me they are not received my amont of rs 778.after completion of transaction i received a message in that reference number[protected]. please verify my problem as early as possible.
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              S
              shettysmg
              from Paravur, Kerala
              Dec 16, 2016
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              Address: 577204
              Website: www.karnatakamedicalcouncil.com

              Regarding payment made through billdesk gateway at karnatakamedicalcouncil.com for renewal on 16/12/2016 at 11.45am thorugh vijayabank net banking. payment was success. but i am not received receipt at the karnatkamedicalcouncil. i paid rs. 1034.5. kindly provide the details regarding payment.
              Thanking you
              [protected]
              [protected]@yahoo.co.in
              [protected]@hotmail.com
              BillDesk customer support has been notified about the posted complaint.
              Pls. Revert on below mention query

              amt deducted but transaction showing pending

              transaction no. Pe07366125
              dated 14/12/2016 12.53pm
              transaction status showing -- pending
              through - axis bank account no. [protected]
              epf tran challan no[protected]

              pls. Revert
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                N
                nellorevidya
                from Vijayawada, Andhra Pradesh
                Dec 14, 2016
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                Address: Hyderabad, Andhra Pradesh, 91
                Website: airtel

                I have paid rs 650 on 08/12/16 and again on 11/12/16 to air tel mobile company towards post paid bill through indian bank mobile app. mt account is debited by the bank. but so far air tel company not received the amount. Air tel company and indian bank both are not resolving the issue, air tel company is going on sending messges that bill is not paid late fee will be charged. i gave complaint to both .
                BillDesk customer support has been notified about the posted complaint.
                Dec 14, 2016
                Updated by nellorevidya
                i gave complaint to indian bank also my account also debited. request you to take up with indian bank and air tel to resolve the issue
                Rs. 550 deducted from account for vodafone No. [protected]
                Transaction Details:
                Reference No: HSBM[protected]IGAAKUITW5
                Date : 13/12/2016 Around 09.10 PM
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                  P
                  Pran Ranjan Nayak
                  from Muragacha, West Bengal
                  Dec 14, 2016
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                  Address: Purulia, West Bengal, 723101
                  Website: www.billdesk.com

                  Dear Sir/ Madam,

                  On 10th Dec 2016 paid by SBI debit card(PRAN NAYAKk; end no. 7723) to WBPCB(W.B) amount Rs. 11700/- by online BillDesk, but it not generated bill or challan, result said transaction failed, but the amount debited from my SBI account.
                  Transaction Date and Time: On 10.12.16. at 12:09.57
                  Transaction ref. no. HHMP[protected]
                  Payment Amount: 11700/-
                  SBI Txn message Id:[protected].
                  MY ACCOUNT DETAILS -
                  10-Dec-16 POS PRCH-POS[protected] WBPOLLUTION MUMBAI--

                  Therefore I do request to you kindly do take a needful action and revert the amount into my account.

                  Thank
                  Pran Ranjan Nayka
                  My mob. no [protected]
                  BillDesk customer support has been notified about the posted complaint.
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                    P
                    Paul Prabhakaran
                    from Chennai, Tamil Nadu
                    Dec 13, 2016
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                    Address: Chennai, Tamil Nadu, 602024
                    Website: Billdest.com

                    I have paid my sbi credit card bill from My HDFC bank account through Billdesk.The amount of 4500rs has been debited from My HDFC account bt still not credited to My SBI credit card its been 4days still its not credited if i check it with the reference number in online the page is not loading its showing "PLEASE WAIT" for more than 2hrs still not loading please address My problem its very important iam worried about late payment My cibil score and exactly My money plz do adress My pblm and resolve it or plz refund My money plz
                    My contact number:[protected]
                    BillDesk customer support has been notified about the posted complaint.
                    Dear Customer,

                    Kindly note that the payment is successfully done from our end. Please check with your Card issuing bank regarding the status of your payment. In case your Card issuing bank still states non-receipt of the payment, please share us their confirmation on email so that we can check and assist you. You can email us at [protected]@hdfcbank.com with the confirmation and your account details.

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      D
                      Dinesh Mandawari
                      from Gurgaon, Haryana
                      Dec 13, 2016
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                      Address: Nainital, Uttarakhand
                      Website: utconline.uk.gov.in

                      Dear sir,
                      I made online payment through net banking o[censored]nion bank of india on 09/12/2016 to book a ticket o[censored]ttarakhand govt bus service through their official web - utconline.gov.in but during the online payment the amount was deducted but ticket not booked because of error in transaction. Shown error was: reasons: sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries. Then i was again try for it but it again failed so my amount for it two times deducted. So please i am request to refund the amount please refund it earliest.
                      Details -

                      1. _

                      Transaction details
                      _

                      Account number : [protected]
                      Transaction date : 09/12/2016
                      Transaction amount : (Inr) 561.38
                      Transaction type : dr
                      Transaction description : epay/to:billdesk payment/55525267/hld to
                      _

                      2.
                      _

                      Transaction details
                      _

                      Account number : [protected]
                      Transaction date : 09/12/2016
                      Transaction amount : (Inr) 561.38
                      Transaction type : dr
                      Transaction description : epay/to:billdesk payment/55535446/hld to
                      _

                      For any information about it mail me — [protected]@gmail.com
                      BillDesk customer support has been notified about the posted complaint.
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                        M
                        More Vijay P
                        from Nagpur, Maharashtra
                        Dec 11, 2016
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                        Address: Nagpur, Maharashtra, 440010

                        I have booked trice for travel from dhulia to nagpur trice. The charges for ticket were debited to my account
                        On 03.12.2016 as under : rs.900/- and rs.900/-
                        And on 05.12.2016 rs.850/-

                        For booking of my ticket from dhulia to nagpur as of 19.12.2016
                        A/c has been debited by rs.900/- + rs.900 on 03.12.2016 and rs.850/- on 05.12.2016. But no ticket was booked but my a/c has been debited through bill dest.

                        Pleade recredit my a/c at the earliest since i have been generating various transaction through bill desk and also to advise to do from bill desk.

                        This is unfortunate and if i am not getting ticket booking i will be in trouble.
                        BillDesk customer support has been notified about the posted complaint.
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                          A
                          anchal_garg_
                          from Delhi, Delhi
                          Dec 11, 2016
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                          Billdesk — Paytm wallet deducted, Order not placed

                          On 11th December, 2016, I ordered Dominos Pizza and I made the payment through Paytm. The money was deducted from my Paytm wallet but the order did not get complete. I got a proper message for deduction of my amount from SBI Account to Paytm and then from Paytm wallet to Billdesk but then the order was not placed.
                          BillDesk customer support has been notified about the posted complaint.
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                            H
                            Hem371
                            from Bengaluru, Karnataka
                            Dec 10, 2016
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                            Address: 560056

                            Sir i bought steam cards amounting 150 rs and it was twice amount got deducted but transaction failed (PBE10002-Issuer or switch unavailable ) as error. my bank as deducted the said amount. Well the website where i used my debit card was Gamersgift.com Since my payment failed yet amount was deducted i would like to know how will i be refunded. Help request asap. thank you
                            BillDesk customer support has been notified about the posted complaint.
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                              S
                              Suchita Datta
                              from Kolkata, West Bengal
                              Dec 9, 2016
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                              Address: Hooghly, West Bengal, 712101

                              My telephone bill amount Rs. 253 was deducted from my SBI account under id POS HU[protected] BSNL POST on 8th December 2016. But it was not paid as it is showing pending in BSNL portal. Please return the amount. My landline no is[protected].
                              I will be thankfull if you make necessary arrangement to return my amount Rs. 253.
                              Regds.
                              Suchita Datta
                              BillDesk customer support has been notified about the posted complaint.
                              On 02.12.16 via My Airtel App i had recharged my Airtel HTH & paid amount Rs558/- through Tamilnad Mercantile bank Net banking . The amount got debited from my account. Today i found my DTH connection deactivated.
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                                M
                                More Vijay P
                                from Nagpur, Maharashtra
                                Dec 5, 2016
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                                Address: Nagpur, Maharashtra, 440010
                                Website: [email protected]

                                I have booked trice for travel from dhulia to nagpur trice. The charges for ticket were debited to my account
                                On 03.12.2016 as under : rs.900/- and rs.900/-
                                And on 05.12.2016 rs.850/-

                                For booking of my ticket from dhulia to nagpur as of 19.12.2016
                                A/c has been debited by rs.900/- + rs.900 on 03.12.2016 and rs.850/- on 05.12.2016. But no ticket was booked but my a/c has been debited through bill dest.

                                Pleade recredit my a/c at the earliest since i have been generating various transaction through bill desk and also to advise to do from bill desk.

                                This is unfortunate and if i am not getting ticket booking i will be in trouble.

                                Reservation is most essential for me.
                                BillDesk customer support has been notified about the posted complaint.
                                Dec 05, 2016
                                Updated by More Vijay P
                                Please update me at the earliest so as to book ticket
                                Very frustrating experience of Billdesk. I have booked tickets from another Payment Gateway and now request you to refund the amount at the earliest.
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                                  S
                                  Shyam Subbu
                                  from Dibrugarh, Assam
                                  Dec 4, 2016
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                                  Address: 560078
                                  Website: Bill desk and paytm.com

                                  I have ordered pizza on dominos pizza through paytm but the payment has been cancelled and the amount has not been credited to my paytm account my paytm number is [protected] please add my money i need urgently rs 374 please give refund to my account i have give n paytm number [protected] please credit as soon as possible i ordered through paytm the billdesk ask me paytm number i gave and the money has been deducted
                                  BillDesk customer support has been notified about the posted complaint.
                                  I have purchased Rs1499 worth product from AJIO . The bill payment was done through Paytm wallet through billdesk nut My money was deducted from Paytm wallet but payment not received by AJIO.. please help... So refund my wallet money or if possible make payment to AJIO
                                  My order id is [protected] through Paytm wallet
                                  I have recharged my jio no with bildesk but not received my payment...
                                  I want my money back..
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                                    Ruhul ab
                                    from Kolkata, West Bengal
                                    Dec 2, 2016
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                                    Address: Howrah, West Bengal, 711103

                                    Consumer Number : [protected] (CESC Electricity)
                                    Customer Id : [protected]

                                    i have made an payment of bill 200/ for cesc date-2/12/2016, amount debited but confirmation not recieved yet do need full,

                                    Consumer Number : [protected] (CESC Electricity)
                                    Customer Id : [protected]

                                    payment reference number is - HSBI[protected]IGAAJBZGB5

                                    contact number -[protected]
                                    BillDesk customer support has been notified about the posted complaint.
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                                      AmitJha93
                                      from Pune, Maharashtra
                                      Dec 1, 2016
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                                      Address: Pune, Maharashtra, 411015
                                      Website: BillDesk

                                      I made a payment for MDI Gurgaon worth 2200 Rs, the payment amount was debited but got an error saying pme10007-invalid acquirer response.

                                      Did not even get a transaction no. However the time stamp and other details which i received over sms are :
                                      "Thank you for using Debit Card ending 2454 for Rs 2200.00 in MUMBAI at M D I GURGAON-BILLDESK on[protected] : 12:35:15"

                                      This is pathetic, why did i get this error, how to handle this. Today is the last day for payment.
                                      BillDesk customer support has been notified about the posted complaint.
                                      On dated 28/9/16 Rs 5000/were dedacted from my credit card for topup on my mob [protected] bsnl.
                                      Ref. no. 74678446273316055160031
                                      BSNL BILLDESK MUMBAI IN
                                      REquested to refund the amount in my credit card
                                      regards
                                      ved gupta
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                                        Sidhartha Mohapatra
                                        from Bahula, West Bengal
                                        Nov 28, 2016
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                                        Address: Balasore, Odisha, 756001

                                        Dear sir/mam i have pay my electric bill Online on odsihadiscom with billdesk payment gateway On the Date.26/11/16, the amount of rs.647.00 deducted but the payment not sattele and the money not refund till now, so kindly look into the metter and try to sovle it(TXN ID IS:- HU[protected], ORIDISCOM MUMBAI ) i have call the billdesk customercare but thre are no respons,
                                        BillDesk customer support has been notified about the posted complaint.
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