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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 213

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R
Ruhul ab
from Kolkata, West Bengal
Dec 2, 2016
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Address: Howrah, West Bengal, 711103

Consumer Number : [protected] (CESC Electricity)
Customer Id : [protected]

i have made an payment of bill 200/ for cesc date-2/12/2016, amount debited but confirmation not recieved yet do need full,

Consumer Number : [protected] (CESC Electricity)
Customer Id : [protected]

payment reference number is - HSBI[protected]IGAAJBZGB5

contact number -[protected]
BillDesk customer support has been notified about the posted complaint.
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    A
    AmitJha93
    from Pune, Maharashtra
    Dec 1, 2016
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    Address: Pune, Maharashtra, 411015
    Website: BillDesk

    I made a payment for MDI Gurgaon worth 2200 Rs, the payment amount was debited but got an error saying pme10007-invalid acquirer response.

    Did not even get a transaction no. However the time stamp and other details which i received over sms are :
    "Thank you for using Debit Card ending 2454 for Rs 2200.00 in MUMBAI at M D I GURGAON-BILLDESK on[protected] : 12:35:15"

    This is pathetic, why did i get this error, how to handle this. Today is the last day for payment.
    BillDesk customer support has been notified about the posted complaint.
    On dated 28/9/16 Rs 5000/were dedacted from my credit card for topup on my mob [protected] bsnl.
    Ref. no. 74678446273316055160031
    BSNL BILLDESK MUMBAI IN
    REquested to refund the amount in my credit card
    regards
    ved gupta
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      R
      rnjsagar
      from Delhi, Delhi
      Nov 28, 2016
      Resolved
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      Resolved

      Amount deducted but not paid to the concerned

      Address: New Delhi, Delhi, 110051

      Dear sir/mam,

      I have done a payment to IDBI for the post of Executive through Billdesk payment gateway on the Date 24/11/2016 at 4:13 PM, the amount of Rs.153/- was deducted from my saving bank account (No. [protected], Union Bank of India), but the payment neither received by IDBI nor refunded to my account till date, so kindly look into the matter and refund this amount in my Saving Bank Account as early as pollible....
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      S
      Sidhartha Mohapatra
      from Bahula, West Bengal
      Nov 28, 2016
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      Address: Balasore, Odisha, 756001

      Dear sir/mam i have pay my electric bill Online on odsihadiscom with billdesk payment gateway On the Date.26/11/16, the amount of rs.647.00 deducted but the payment not sattele and the money not refund till now, so kindly look into the metter and try to sovle it(TXN ID IS:- HU[protected], ORIDISCOM MUMBAI ) i have call the billdesk customercare but thre are no respons,
      BillDesk customer support has been notified about the posted complaint.
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        J
        jaagrav sharma
        from Bhopal, Madhya Pradesh
        Nov 26, 2016
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        Payment done but payment receipt not generated

        Address: Indore, Madhya Pradesh, 452010
        Website: [email protected]

        PAYMENT DONE BUT PAYMENT RECEIPT NOT GENERATED
        Sir/Madam,

        I have paid amount of Rs. 9767 to SBI CREDIT CARD PAYMENT ( CARD NO. [protected] ), through your payment gateway. Amount has been deducted from my ICICI BANK ACCOUNT but massage shows "session has timed out"

        I have not received any acknowledgement no. & receipt.

        However, the amount Rs. 9767/- has been deducted from the My ICICI...
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        C
        carajeevagarwal
        from Agra, Uttar Pradesh
        Nov 26, 2016
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        Address: Firozabad, Uttar Pradesh, 283203

        I have entered into a bsnl landline bill payment of Rs.1062/- on 24/11/2016 vide txn. no. BIL/[protected] for landline bill no.[protected]. My Bank A/c will ICICI got debited but transaction showed error and amount not transferred to BSNL.

        This amount has not been credited to my bank account with ICICI Bank till date.
        Please look into the matter and resolve my complaint at the earliest.
        BillDesk customer support has been notified about the posted complaint.
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          S
          smarthbawa
          from Mohali, Punjab
          Nov 25, 2016
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          Address: Amritsar, Punjab, 143001
          Website: wss.pspcl.in:56301/webdynpro/dispatcher/pspcl.com/quickbillpay/QuickBillApplication

          I had paid electricity bill for pspcl bill via jio money wallet via billdesk merchant, the payment gone from my wallet to merchant bt he did not make payment syucess even didnt reverse me back, please have a strict action on both jio wallet as well as billdesk coz i mailed to n-both for several time they didnt give me any response for my payment, the account number for which is did payment is [protected], [protected], [protected]. These are the 3 bill which i did pay from this, bt didnt got succesfull reciept. They both are fraud companies dont trust plz make a big charge on them i will support the issue via social media as well as regular media, i will definetly go consumer court if not given my payment
          +4 photos
          BillDesk customer support has been notified about the posted complaint.
          Dear sir i have done a transaction by Billdesk on date- 19 september 2016 and money detected my bank but money not get my a/c . detail -
          costumer id[protected] amount-2000/-rs
          so please do something fast i am very sad about it.

          thanks
          Dear Sir/Madam

          I recharge Aircel Mobile No [protected] on 24 November 2016 throw net banking.
          But my Aircel Mobile not recharge and Rs 50 credit in my bank accout so return my balance or recharge my Mobile

          thanks

          Kusum Kant Verma
          badarpur New delhi
          Mob : [protected]

          Money debit from wallet but not success - Comment #2607738 - Image #0
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            S
            Surabi Home Promoters
            from Coimbatore, Tamil Nadu
            Nov 24, 2016
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            Address: 641002
            Website: www.surabihome.com

            Company name - surabi home promoters. Address - door no, 430, harmony building, db road, next to icici bank, r. S. Puram, coimbatore - 641002.

            Complaint raised reason :- outgoing call barred.
            Mobile no : [protected]. Mobile payment paid for online.
            Bank - icici bank. Date :08/11/2016. Transaction remark - bil/[protected]/58585/aircelpost_h ici
            BillDesk customer support has been notified about the posted complaint.
            I payed current bill through bill desk more then 3 times .from my debit card .

            nearly each traction 6000-/rs are deducted ..

            please return my money back.

            i[censored] not understand plz call my number: [protected]

            santosh

            Mobile payment not received - Comment #2606076 - Image #0
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              K
              Kalpa Kanta Pradhan
              from Bhubaneshwar, Odisha
              Nov 23, 2016
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              Address: Khordha, Odisha, 751019

              Payment towards BSNL is unsuccessfully. Ref ID FCDR[protected] dated 23 NOV 2016. My account has been debited but transaction was unsuccessful when payment towards BSNL Land line through internet banking. Please credit the amount towards. BSNL payment otherwise reversed the amount to my SBI accounts. any more information you may ask through my email I'd.
              BillDesk customer support has been notified about the posted complaint.
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                P
                pankaj_8517
                from Pune, Maharashtra
                Nov 22, 2016
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                Address: Pune, Maharashtra, 411043
                Website: public.msrtcors.com/ticket_booking/ticket_booking.php#

                Hi my self Pankaj Sankpal, I have cancelled my reservation through MSRTC form Swargate Pune to Kolhapur for Semi Luxury bus
                Journey Date- 11/11/2016.
                My Transaction ID is HHMP[protected].

                According to policy the money should get credited in my account within 7 working days, but till date refund has not been credited in my account.

                Requesting you to kindly look into the matter, and do the need full as early as possible.
                +1 photos
                BillDesk customer support has been notified about the posted complaint.
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                  M
                  md9
                  from Hyderabad, Telangana
                  Nov 21, 2016
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                  Address: 500040
                  Website: CROMA

                  We are paid a sum of rs. 1719.00 through net banking from indian bank wide our s c no[protected] bill in the name of k devender reddy, ranga reddy dist sinikpuri -312 not at credited i our bill

                  Payment details
                  Indian bank dated 26/10/2016 wide transaction no: hinb[protected]/tsspdcl / transfer to[protected]
                  Please solve the problem as possible as early
                  BillDesk customer support has been notified about the posted complaint.
                  I was transferred RS 2000 to axis mutual fund vide ref no[protected] St 16/11/2016, please confirm success or not, the amount has been deducted from my bank account access no [protected] axis bank ltd
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                    P
                    Poonam Mahabare
                    from Mumbai, Maharashtra
                    Nov 21, 2016
                    Resolved
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                    Resolved

                    Address: 400706
                    Website: www.billdesk.com

                    On friday I ordered 2 pizza from dominos. and the payment was made by paytm the amount is 635. I made this payment by paytm wallete to dominos.
                    But this amount was debited from my account but I didnt recieve any pizza from dominos. when I contact with dominos they denied. Paytm says payment succesfully paid to billdesk. Billdesk didnt give any answer on mail or call.

                    I just want my money back to my paytm wallete
                    as the billdesk order #HPT[protected]
                    PAYTM CAST TRANSACTION ID [protected]
                    [protected].35.04 pm
                    Nov 28, 2016
                    Complaint marked as Resolved 
                    they refunded amount second day after complaining.
                    BillDesk customer support has been notified about the posted complaint.
                    Nov 21, 2016
                    Updated by Poonam Mahabare
                    I was paying online to domino's through paytm via billdesk gateway... My paytm money deducted but it was not paid to domino's and my paytm money also deducted from billdesk.. My order i'd is [protected] of amount rs 635.. So please refund my money to my paytm wallet fast... And there is no response from customer care number of kolkata.. I called many times but no one recieved my call..

                    Please see the attachment
                    Sir/ Ma'am
                    I have made pament of jet airways flight booking on 16.11.2016 through bill desk of Rs. 8931.00 but there generated error report and transaction failed whereas the amount was deducted from my account (A/C no.-[protected]).
                    Kindly refund my money.
                    Thinking you.
                    Regards
                    Pramod Kumar
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                      S
                      sukhraj1397
                      from Nabha, Punjab
                      Nov 19, 2016
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                      Address: Amritsar, Punjab, 143001
                      Website: www.billdesk.com/vodafone

                      On 18th november 2016, i recieved a call from [protected] regarding expiry of my atm card. So he asked me for card details for renew. I gave him card details. After that a message came in my registered phone that

                      Thank you for using sbi debit card 510xx2194 for a purchase worth rs 5000 on pos [protected] at vodafone-billdesk txn# 239166

                      I request you to look into the matter and please refund my money as it was fraud transaction by someone else not by me. Take action against him.
                      BillDesk customer support has been notified about the posted complaint.
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                        D
                        dhiman90
                        from Jamshedpur, Jharkhand
                        Nov 17, 2016
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                        Address: 700103
                        Website: www.billdesk.com

                        I made a payment of rs. 26, 427 for purchasing a camera from amazon via net banking.

                        In spite of having sufficient balance the transaction was declined by the merchant banker company billdesk. Also no refund has been made subsequent to the transaction cancellation.

                        The reference id number is [protected] and was made from icici savings bank account on 17th nov'16 in the morning.
                        BillDesk customer support has been notified about the posted complaint.
                        Nov 14, 2016
                        Shajahan Seeroo's response
                        Here is the transaction ID
                        BIL/[protected]//BSNLPRE_HICI489
                        I made a payment of Rs. 210 through Billdesk BPC through ICICI netbanking towards BSNL Stv voice recharge. The amount has been debited from my account but the recharge failed.
                        I would expect a prompt response as BillDesk being known for its high standards for being a platform for online bill payment does not call for such neglient actions.
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                          K
                          Khaisar Raqim
                          from Bengaluru, Karnataka
                          Nov 15, 2016
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                          Address: 560084
                          Website: billdesk

                          Sir, i made a payment of rs. 67398 for a stanchart creditcard. Since 5 days i have no money because of the demonitisation oand no money on my on card. Iam sixty five and need money badly for petrol, food and necessities. As of now, 1:29 on tuesday, november 15 i still have no credit on my card and stanchart say you have not paid stanchart. I desperately need money as i am supporting my daughter and her infant son.
                          Please look into the matter and rectify.
                          In anticipation of your early action,
                          Zareen nisar ahmed.
                          BillDesk customer support has been notified about the posted complaint.
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                            Vishal _Rathod96
                            from Ahmedabad, Gujarat
                            Nov 14, 2016
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                            Address: 380054
                            Website: connect.torrentpower.com

                            I paid my electricity bill in torrent power, Ahmedabad, Gujarat on 13/11/2016 for service no. 922573 of Rs.1810 but the message showed 'connection timed out'.I did this three times and every time same amount was deducted from the account Debit card no. [protected] but bill payment is still not done.

                            If you have anything to do with this please refund my money as soon as possible.

                            Thanks.

                            Vishal Rathod
                            [protected]
                            BillDesk customer support has been notified about the posted complaint.
                            Sir hamne bsnl wimaxx bill pay kiya icici debit card se payment deducut ho gaya ac se par biller ko not paid aa raha hai pls help me

                            Electricity Bill Fraud - Comment #2602054 - Image #0
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                              C
                              CHULBULI78
                              from Delhi, Delhi
                              Nov 11, 2016
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                              Address: Mumbai City, Maharashtra, 410210
                              Website: [email protected]

                              Sir,
                              I have made pament of my electricity bills of maharashtra state electricity distribution company limited (mahadiscom) on 04.11.2016 through bill desk for rs.580.73 in respect of billing unit 4795/kharghar/panvel urban division. but there generated error report and transaction failed whereas the amount was deducted from my credit card. even if on today the amount is not credited to my credit card and the website of mahadiscom is showing no payment.
                              Kindly refund my money.

                              Thanks

                              Sanjay kumar
                              BillDesk customer support has been notified about the posted complaint.
                              I recharged new voucher through BSNL Mobile App and Axis Bank acct through BILLDESK today on 9th Nov 2016 at 12.39am
                              The Ref Inf is INB/[protected]/BSNL/BILLDESK
                              The recharge is not done but the voucher payment amount of Rs 1498/- is debited from my bank Acct.
                              My mobile contact number is [protected]
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                                sunita124
                                from Kharar, Punjab
                                Nov 9, 2016
                                Resolved
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                                Resolved

                                Address: Mohali, Punjab, 160055

                                (transaction reference number:- hybk[protected]
                                Transaction date and time :[protected], 16:11:45

                                Hdfc bank credit card no. :- [protected]

                                Email :- sk. [protected]@gmail.com

                                Payment amount :- 11374.10

                                Payment mode:- yes bank net banking)

                                This is the over all detail. i paid the hdfc credit card bill with this mention detail... but my bill payment amount not updated in my hdfc credit card.
                                If you have fault on your side. so please update my bill amount.
                                +1 photos
                                Aug 9, 2021
                                Complaint marked as Resolved 
                                BillDesk customer support has been notified about the posted complaint.
                                03.11.2016 on I transferred amount 32000 Canrabank account to Citibank credit card payment Descr:Billdsk:HCNB[protected]:Billdsk, but this payment yours not send massage
                                Dear Ms.Kumari,

                                Apologies for the delay in response.

                                We have taken note of your comments expressed with regard to your credit card and you may look forward to receive a response to your e-mail id by today (November 18, 2016). We request you to bear with us in the interim.

                                Please feel free to write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                                -Natasha
                                HDFC Bank Customer Assistance
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                                  J
                                  Jayprakash A Gond
                                  from Ahmedabad, Gujarat
                                  Nov 7, 2016
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                                  Address: Vadodara, Gujarat, 390012
                                  Website: acer gateway

                                  I lost my gateway laptop bill which is SNID:[protected]
                                  i contact with gateway custmer care 5 time in betweet 20 days
                                  i will submit my laptop bill in my company so please give me a duplicate bill that mall colosed where i baught gateway laptop more mega stor manjalpur vadodara gujarat-12
                                  JAYPRAKASH A GOND M.[protected]
                                  71-GOKUL NAGAR-2 NEAR, SAIBABA SCHOOL
                                  KALALI FATAK ATLADARA VADODARA-390012
                                  MY EMAI ID. [protected]@gmail.com
                                  +2 photos
                                  BillDesk customer support has been notified about the posted complaint.
                                  Nov 07, 2016
                                  Updated by Jayprakash A Gond
                                  Dear sir,
                                  Please Find Attached I Require duplicate BILL this LAPTOP.
                                  Please send me my laptop user details SNID : [protected] user Name JAYPRAKASH AMARNATH GOND,
                                  I purchased ACER GATEWAY LAPTOP from MORE MEGA STORE Manjalpur Vadodara Gujarat and after Mall more mega store manjalpur vadodara mall closed for life time from Vadodara Gujarat which bill Give me at that time that bill print remove on the bill nothing any writing that bill But i require bill for Bajaj Finance Ltd proof that this laptop is my licence authorized laptop Mr. JAYPRAKASH AMARNATH GOND,

                                  Regards,
                                  Jayprakash A Gond
                                  71-Gokul Nagar-2 Near Sai Baba school
                                  kalali fatak Atladara Vadodara .390012
                                  M.[protected].

                                  On 22 October 2016 at 21:03, jayprakash god wrote:
                                  Duplicate bill Sir my old address was 226 Sarvoday Nagar Kalali fatak Atladara

                                  On Oct 22, 2016 5:28 PM, "acersupport" wrote:
                                  Dear Team,

                                  Thank you for contacting Acer India Helpdesk.

                                  The warranty for the serial number NXY1USI0113050F0703400 been expired on 22/05/2014. Kindly share the scan copy of the invoice complete postal address, exact issue to proceed further.

                                  Our goal is to ensure that your experience with our support leaves you delighted with our products and services. Please feel free to contact us again for further assistance.

                                  Thank you for choosing Acer. Looking forward for an everlasting and valued relationship.

                                  Regards,
                                  Mukesh Kumar
                                  Acer Customer Support
                                  Help Desk No:
                                  Standalone Monitor, Commercial PC & Servers #[protected]Toll Free), 044–[protected]Standard call charges will be applicable)
                                  Notebook, Projector, Smart Phone & TAB products #[protected]toll Free)
                                  Email: [protected]@sutherlandglobal.com
                                  Please visit us @ www.acer.co.in & http://apn.acer.co.in for further support information.

                                  [protected]Original Message[protected]
                                  From: [protected]@gmail.com [mailto:[protected]@gmail.com]
                                  Sent: Saturday, Oct 22 2016 3:18:39:527PM
                                  To: [protected]@sutherlandglobal.com
                                  Subject: duplicate bill this gateway laptop AcerAPN Support [Incident:1677345]

                                  Dear acer support team,

                                  SDIN :[protected] JAYPRAKASH AMARNATH GOND M.[protected]

                                  SO PLEASE PROVIDE ME THIS LAPTOP RELATED REQUIRE DETAILS.
                                  Bsnl landline bill payment1680 made onlinetyhrough SBI net banking, not received by bsnl. debit has come in my account transaction reference no IGAAECBBRO.
                                  Hi,
                                  I tried to book a bus ticket on 13/10/2016 to Ernakulam... on Kerala RTC...but there was some issues finding there site... so couldn't book but process the transaction ...and deducted 903rs from my bank account (Oriental bank of commerce) waiting for ur valuable replay...i made the transaction through bill dusk and debit card payment.
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                                    Rajendra Ramchandani
                                    from Morjim, Goa
                                    Nov 6, 2016
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                                    Address: Thane, Maharashtra, 421005

                                    On 2.11.16 I made Umc property tax (property No.[protected]payment thru Vijaya bank net banking.
                                    My account is debited with Rs.11854.58 thru bill desk but payment not received by Umc. Kindly inform us the Trn status. kindly look into matter and as payment is not recd By umc kindly recredit my account and oblige..

                                    Thanking u and awaiting for favourable response.
                                    BillDesk customer support has been notified about the posted complaint.
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