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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 213

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P
pankaj_8517
from Pune, Maharashtra
Nov 22, 2016
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Address: Pune, Maharashtra, 411043
Website: public.msrtcors.com/ticket_booking/ticket_booking.php#

Hi my self Pankaj Sankpal, I have cancelled my reservation through MSRTC form Swargate Pune to Kolhapur for Semi Luxury bus
Journey Date- 11/11/2016.
My Transaction ID is HHMP[protected].

According to policy the money should get credited in my account within 7 working days, but till date refund has not been credited in my account.

Requesting you to kindly look into the matter, and do the need full as early as possible.
+1 photos
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    M
    md9
    from Hyderabad, Telangana
    Nov 21, 2016
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    Address: 500040
    Website: CROMA

    We are paid a sum of rs. 1719.00 through net banking from indian bank wide our s c no[protected] bill in the name of k devender reddy, ranga reddy dist sinikpuri -312 not at credited i our bill

    Payment details
    Indian bank dated 26/10/2016 wide transaction no: hinb[protected]/tsspdcl / transfer to[protected]
    Please solve the problem as possible as early
    BillDesk customer support has been notified about the posted complaint.
    I was transferred RS 2000 to axis mutual fund vide ref no[protected] St 16/11/2016, please confirm success or not, the amount has been deducted from my bank account access no [protected] axis bank ltd
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      P
      Poonam Mahabare
      from Mumbai, Maharashtra
      Nov 21, 2016
      Resolved
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      Resolved

      Address: 400706
      Website: www.billdesk.com

      On friday I ordered 2 pizza from dominos. and the payment was made by paytm the amount is 635. I made this payment by paytm wallete to dominos.
      But this amount was debited from my account but I didnt recieve any pizza from dominos. when I contact with dominos they denied. Paytm says payment succesfully paid to billdesk. Billdesk didnt give any answer on mail or call.

      I just want my money back to my paytm wallete
      as the billdesk order #HPT[protected]
      PAYTM CAST TRANSACTION ID [protected]
      [protected].35.04 pm
      Nov 28, 2016
      Complaint marked as Resolved 
      they refunded amount second day after complaining.
      BillDesk customer support has been notified about the posted complaint.
      Nov 21, 2016
      Updated by Poonam Mahabare
      I was paying online to domino's through paytm via billdesk gateway... My paytm money deducted but it was not paid to domino's and my paytm money also deducted from billdesk.. My order i'd is [protected] of amount rs 635.. So please refund my money to my paytm wallet fast... And there is no response from customer care number of kolkata.. I called many times but no one recieved my call..

      Please see the attachment
      Sir/ Ma'am
      I have made pament of jet airways flight booking on 16.11.2016 through bill desk of Rs. 8931.00 but there generated error report and transaction failed whereas the amount was deducted from my account (A/C no.-[protected]).
      Kindly refund my money.
      Thinking you.
      Regards
      Pramod Kumar
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        S
        sukhraj1397
        from Nabha, Punjab
        Nov 19, 2016
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        Address: Amritsar, Punjab, 143001
        Website: www.billdesk.com/vodafone

        On 18th november 2016, i recieved a call from [protected] regarding expiry of my atm card. So he asked me for card details for renew. I gave him card details. After that a message came in my registered phone that

        Thank you for using sbi debit card 510xx2194 for a purchase worth rs 5000 on pos [protected] at vodafone-billdesk txn# 239166

        I request you to look into the matter and please refund my money as it was fraud transaction by someone else not by me. Take action against him.
        BillDesk customer support has been notified about the posted complaint.
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          D
          dhiman90
          from Jamshedpur, Jharkhand
          Nov 17, 2016
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          Address: 700103
          Website: www.billdesk.com

          I made a payment of rs. 26, 427 for purchasing a camera from amazon via net banking.

          In spite of having sufficient balance the transaction was declined by the merchant banker company billdesk. Also no refund has been made subsequent to the transaction cancellation.

          The reference id number is [protected] and was made from icici savings bank account on 17th nov'16 in the morning.
          BillDesk customer support has been notified about the posted complaint.
          Nov 14, 2016
          Shajahan Seeroo's response
          Here is the transaction ID
          BIL/[protected]//BSNLPRE_HICI489
          I made a payment of Rs. 210 through Billdesk BPC through ICICI netbanking towards BSNL Stv voice recharge. The amount has been debited from my account but the recharge failed.
          I would expect a prompt response as BillDesk being known for its high standards for being a platform for online bill payment does not call for such neglient actions.
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            K
            Khaisar Raqim
            from Bengaluru, Karnataka
            Nov 15, 2016
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            Address: 560084
            Website: billdesk

            Sir, i made a payment of rs. 67398 for a stanchart creditcard. Since 5 days i have no money because of the demonitisation oand no money on my on card. Iam sixty five and need money badly for petrol, food and necessities. As of now, 1:29 on tuesday, november 15 i still have no credit on my card and stanchart say you have not paid stanchart. I desperately need money as i am supporting my daughter and her infant son.
            Please look into the matter and rectify.
            In anticipation of your early action,
            Zareen nisar ahmed.
            BillDesk customer support has been notified about the posted complaint.
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              V
              Vishal _Rathod96
              from Ahmedabad, Gujarat
              Nov 14, 2016
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              Address: 380054
              Website: connect.torrentpower.com

              I paid my electricity bill in torrent power, Ahmedabad, Gujarat on 13/11/2016 for service no. 922573 of Rs.1810 but the message showed 'connection timed out'.I did this three times and every time same amount was deducted from the account Debit card no. [protected] but bill payment is still not done.

              If you have anything to do with this please refund my money as soon as possible.

              Thanks.

              Vishal Rathod
              [protected]
              BillDesk customer support has been notified about the posted complaint.
              Sir hamne bsnl wimaxx bill pay kiya icici debit card se payment deducut ho gaya ac se par biller ko not paid aa raha hai pls help me

              Electricity Bill Fraud - Comment #2602054 - Image #0
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                C
                CHULBULI78
                from Delhi, Delhi
                Nov 11, 2016
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                Address: Mumbai City, Maharashtra, 410210
                Website: [email protected]

                Sir,
                I have made pament of my electricity bills of maharashtra state electricity distribution company limited (mahadiscom) on 04.11.2016 through bill desk for rs.580.73 in respect of billing unit 4795/kharghar/panvel urban division. but there generated error report and transaction failed whereas the amount was deducted from my credit card. even if on today the amount is not credited to my credit card and the website of mahadiscom is showing no payment.
                Kindly refund my money.

                Thanks

                Sanjay kumar
                BillDesk customer support has been notified about the posted complaint.
                I recharged new voucher through BSNL Mobile App and Axis Bank acct through BILLDESK today on 9th Nov 2016 at 12.39am
                The Ref Inf is INB/[protected]/BSNL/BILLDESK
                The recharge is not done but the voucher payment amount of Rs 1498/- is debited from my bank Acct.
                My mobile contact number is [protected]
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                  S
                  sunita124
                  from Kharar, Punjab
                  Nov 9, 2016
                  Resolved
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                  Resolved

                  Address: Mohali, Punjab, 160055

                  (transaction reference number:- hybk[protected]
                  Transaction date and time :[protected], 16:11:45

                  Hdfc bank credit card no. :- [protected]

                  Email :- sk. [protected]@gmail.com

                  Payment amount :- 11374.10

                  Payment mode:- yes bank net banking)

                  This is the over all detail. i paid the hdfc credit card bill with this mention detail... but my bill payment amount not updated in my hdfc credit card.
                  If you have fault on your side. so please update my bill amount.
                  +1 photos
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  BillDesk customer support has been notified about the posted complaint.
                  03.11.2016 on I transferred amount 32000 Canrabank account to Citibank credit card payment Descr:Billdsk:HCNB[protected]:Billdsk, but this payment yours not send massage
                  Dear Ms.Kumari,

                  Apologies for the delay in response.

                  We have taken note of your comments expressed with regard to your credit card and you may look forward to receive a response to your e-mail id by today (November 18, 2016). We request you to bear with us in the interim.

                  Please feel free to write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                  -Natasha
                  HDFC Bank Customer Assistance
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                    J
                    Jayprakash A Gond
                    from Ahmedabad, Gujarat
                    Nov 7, 2016
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                    Address: Vadodara, Gujarat, 390012
                    Website: acer gateway

                    I lost my gateway laptop bill which is SNID:[protected]
                    i contact with gateway custmer care 5 time in betweet 20 days
                    i will submit my laptop bill in my company so please give me a duplicate bill that mall colosed where i baught gateway laptop more mega stor manjalpur vadodara gujarat-12
                    JAYPRAKASH A GOND M.[protected]
                    71-GOKUL NAGAR-2 NEAR, SAIBABA SCHOOL
                    KALALI FATAK ATLADARA VADODARA-390012
                    MY EMAI ID. [protected]@gmail.com
                    +2 photos
                    BillDesk customer support has been notified about the posted complaint.
                    Nov 07, 2016
                    Updated by Jayprakash A Gond
                    Dear sir,
                    Please Find Attached I Require duplicate BILL this LAPTOP.
                    Please send me my laptop user details SNID : [protected] user Name JAYPRAKASH AMARNATH GOND,
                    I purchased ACER GATEWAY LAPTOP from MORE MEGA STORE Manjalpur Vadodara Gujarat and after Mall more mega store manjalpur vadodara mall closed for life time from Vadodara Gujarat which bill Give me at that time that bill print remove on the bill nothing any writing that bill But i require bill for Bajaj Finance Ltd proof that this laptop is my licence authorized laptop Mr. JAYPRAKASH AMARNATH GOND,

                    Regards,
                    Jayprakash A Gond
                    71-Gokul Nagar-2 Near Sai Baba school
                    kalali fatak Atladara Vadodara .390012
                    M.[protected].

                    On 22 October 2016 at 21:03, jayprakash god wrote:
                    Duplicate bill Sir my old address was 226 Sarvoday Nagar Kalali fatak Atladara

                    On Oct 22, 2016 5:28 PM, "acersupport" wrote:
                    Dear Team,

                    Thank you for contacting Acer India Helpdesk.

                    The warranty for the serial number NXY1USI0113050F0703400 been expired on 22/05/2014. Kindly share the scan copy of the invoice complete postal address, exact issue to proceed further.

                    Our goal is to ensure that your experience with our support leaves you delighted with our products and services. Please feel free to contact us again for further assistance.

                    Thank you for choosing Acer. Looking forward for an everlasting and valued relationship.

                    Regards,
                    Mukesh Kumar
                    Acer Customer Support
                    Help Desk No:
                    Standalone Monitor, Commercial PC & Servers #[protected]Toll Free), 044–[protected]Standard call charges will be applicable)
                    Notebook, Projector, Smart Phone & TAB products #[protected]toll Free)
                    Email: [protected]@sutherlandglobal.com
                    Please visit us @ www.acer.co.in & http://apn.acer.co.in for further support information.

                    [protected]Original Message[protected]
                    From: [protected]@gmail.com [mailto:[protected]@gmail.com]
                    Sent: Saturday, Oct 22 2016 3:18:39:527PM
                    To: [protected]@sutherlandglobal.com
                    Subject: duplicate bill this gateway laptop AcerAPN Support [Incident:1677345]

                    Dear acer support team,

                    SDIN :[protected] JAYPRAKASH AMARNATH GOND M.[protected]

                    SO PLEASE PROVIDE ME THIS LAPTOP RELATED REQUIRE DETAILS.
                    Bsnl landline bill payment1680 made onlinetyhrough SBI net banking, not received by bsnl. debit has come in my account transaction reference no IGAAECBBRO.
                    Hi,
                    I tried to book a bus ticket on 13/10/2016 to Ernakulam... on Kerala RTC...but there was some issues finding there site... so couldn't book but process the transaction ...and deducted 903rs from my bank account (Oriental bank of commerce) waiting for ur valuable replay...i made the transaction through bill dusk and debit card payment.
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                      R
                      Rajendra Ramchandani
                      from Morjim, Goa
                      Nov 6, 2016
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                      Address: Thane, Maharashtra, 421005

                      On 2.11.16 I made Umc property tax (property No.[protected]payment thru Vijaya bank net banking.
                      My account is debited with Rs.11854.58 thru bill desk but payment not received by Umc. Kindly inform us the Trn status. kindly look into matter and as payment is not recd By umc kindly recredit my account and oblige..

                      Thanking u and awaiting for favourable response.
                      BillDesk customer support has been notified about the posted complaint.
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                        S
                        sedhu pramanik
                        from Kolkata, West Bengal
                        Nov 4, 2016
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                        Address: 721626

                        Sir,
                        Transaction status pending
                        Transaction invoice number [protected]
                        Transaction reference number hinb[protected]/wbsedcl
                        Transaction date and time 04.11.2016 09:12:11
                        Email sidhu. [protected]@gmail.com
                        Payment amount (Rs.) 812:60
                        Payment mode indian bank netbanking
                        I am billing above payment from billdesk from my indian bank account. Is debited but status is show that pending...
                        Please help me...
                        BillDesk customer support has been notified about the posted complaint.
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                          P
                          Prameela gopalan
                          Oct 31, 2016
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                          Address: 612001
                          Website: [email protected]

                          Dear sir,
                          On 30.10.2016, i made online payment for bus ticket booking of rd.1635 through my city union bank rupay debit card. My transaction was failed with error "reasons: sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries". But the payment is done and the amount was debited from my account. So what should i do now? Please reply me at my e-mail mentioned below.
                          Thanks & regards
                          Gopalan
                          . [protected]@gmail.com
                          BillDesk customer support has been notified about the posted complaint.
                          Oct 24, 2016
                          Shreeya Siddireddygari's response
                          phone no:[protected]
                          My transaction to INB National Institute Of Ele BILL_NIELIT Payments, ref no:HSBH[protected]IGAADLVCM6 has been failed.So refund it to my account.amount:405.75
                          My account details:
                          account no. [protected]
                          branch: SBH, TUPRAN
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                            G
                            goyalvip
                            from Noida, Uttar Pradesh
                            Oct 29, 2016
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                            Address: 110091
                            Website: billdesk.in

                            I have been looted by billdesk visabillpay - the charges are debited to my credit card for 2 monthly bills from mtnl but never credited to the biller resulting into phone disconnection.

                            When i got my phone restored by paying to get phone restored, now the cheater company is showing my payments as proof of payment.

                            Public be-aware, this is a cheater company and we need to unite together to expose this scam
                            They collect credit card details, provide service free for some time and then syphon off money

                            Vipul goyal
                            [protected]
                            BillDesk customer support has been notified about the posted complaint.
                            Hi.,
                            I booked my movie tickets on Maharaja multiplex in Erode thru billdesk my transaction id : HU[protected] dedication amount 600/- but i didn't yet my tickets sms. Please return my amount asap.
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                              J
                              JignaC
                              from Bengaluru, Karnataka
                              Oct 28, 2016
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                              Website: payments.billdesk.com

                              Date of incident : 28/10/2016
                              merchant reference number: HICI[protected]
                              I did payment for Vodafone dataplan thru Vodafone website, with transaction reference number : [protected], the bank transaction completed successfully, however, billdesk error was shown as 'Sorry we are unable to process your request' after making the payment above error is shown.
                              Therefor raising this complaint, please complete the transaction or reverse the payment at earliest.
                              +1 photos
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                                A
                                Ankush Yadav Ansal
                                Oct 26, 2016
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                                Address: Varanasi, Uttar Pradesh, 221002
                                Website: [email protected]

                                Sir
                                On 1 september 16, i paid the examination fee of cpat (mgkvp.ac.in) through internet banking of yes bank, due to slow internet the transaction of 1628 rs was failed but 1628 rs deducted from my yes bank account and examination fee payment not completed.
                                Transaction reference number - gybk[protected]
                                O please take appropriate action to resolve my problem
                                Name : ankush yadav
                                Mob : [protected]
                                Email: [protected]@gmail.com
                                Thanks...
                                BillDesk customer support has been notified about the posted complaint.
                                Nov 07, 2016
                                Updated by Ankush Yadav Ansal
                                please resolve my problem as soon as.
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                                  K
                                  kanishka bas
                                  from Chennai, Tamil Nadu
                                  Oct 23, 2016
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                                  Address: Chennai, Tamil Nadu

                                  I made online recharge for aircel RS :320/- through
                                  indian bank Debit card. My transaction was failed with error "Reasons:
                                  sorry! We are unable to process your transaction.Please contact us at
                                  [protected]@billdesk.com for any queries".Am repeatedly do this process in many times, what I'am thinking means, am only click the wrong button, that's why the error will provided, finally I lose my debit account several times. i didn't expert this happened. So, now what should I do? please
                                  reply me at my e-mail mentioned below
                                  [protected]@gmail.com
                                  BillDesk customer support has been notified about the posted complaint.
                                  I have have made online re charge 100/- in my mob [protected] on 23.10.16 vide bank ref no HSBI[protected] GAADHDLDI & INB MTNL DELHI MTNL DEL 3P the same amount debit our accont no [protected] SBI Najafgarh but not credited above mobile no. Please take necessary action

                                  regards
                                  Pradeep Singh

                                  mob no -[protected]
                                  Act No- [protected]
                                  [protected]@gmail.com
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                                    D
                                    Dheerendra Rao C
                                    Oct 19, 2016
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                                    Address: Bellary, Karnataka, 583104
                                    Website: BILL DESK.COM

                                    I have made the credit card payment of rs 482.48 on 19.10.2016. i have got the notification as failure. but my amount got deducted from idbi bank credit card.. still my account is not credited. please provide me the solution.

                                    I need to know when this will be credited to my account.

                                    Following are the transaction details
                                    Your payment has been received with a failure status. reason - pbe10002-do not honour.

                                    Please quote your transaction reference number for any queries relating to this request.
                                    Transaction declined

                                    Transaction status
                                    Failure
                                    Transaction id
                                    Hhmp[protected]
                                    Transaction date and time
                                    [protected]:27:22
                                    Transaction reference number
                                    9437674
                                    Account id
                                    [protected]
                                    Email id
                                    [protected]@yahoo.com
                                    Transaction amount
                                    Rs. 477.00
                                    Payment mode
                                    Na
                                    +1 photos
                                    BillDesk customer support has been notified about the posted complaint.
                                    Respected sir i have paid the bsnl land line bill through billdesk on15.10.2016 for rs 1163 fcdr[protected] sbi tirupur but still now it was not paid pl clear and do needfull to me thank u
                                    Dear Sir,

                                    Auto pay type canceled. Four Mobile Number is given below,

                                    1,[protected]
                                    2,[protected]
                                    3,[protected]
                                    4,[protected]

                                    Details reply Mail Id: [protected]@gmail.com
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                                      M
                                      Maanvizhi
                                      from Talcher, Odisha
                                      Oct 18, 2016
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                                      Address: Madurai, Tamil Nadu, 625016

                                      On 17/10/2016, I paid my mobile bill for Rs.604 through your gateway by Canara bank net banking platform.My mobile no is [protected]. My a/c[protected] was debited but bill was not paid. As today is the last date I again paid the bill by debiting my same a/c.

                                      Your ref. No is HCNB4833798 dt. 17.10.2016 for Re.604/ Pl recredit the same to my a/c.
                                      BillDesk customer support has been notified about the posted complaint.
                                      Dear Sir,
                                      Please find the attached receipt, which was paid current bill on 24/10/16. service. No:[protected]
                                      But yet not updated.

                                      We don't have time to follow up with you & please avoid such kind of delays.

                                      Kindly update this immediately further delay.

                                      P.Bharathivel.
                                      [protected]

                                      Payment of BSNL postpaid mobile bill - Comment #2582746 - Image #0
                                      I have paid my HDFC credit card payment on 15.10.16 vide the above referred transaction number. As per HDFC credit card customer care, the payment has not been remitted to the HDFC credit card till now.
                                      DEAR SIR/MADAM,

                                      on 10.10.2016 I recharged Rs. 1, 000.00 to TATASKY Subscriber ID - [protected] through Axis Bank debit. Card. Rs. 1000 debited to my bank account and the message received from TATASKY as Transaction failed. Rs. 1000 still not credited to my Axis SB account. Kindly verify and refund to my SB Account.

                                      Thanking you
                                      Sir i am recharging my bsnl broad band through ur billdesk by pnb net banking but my recharge not done nd my balance is deduct from my account rs792.

                                      Even i have not transaction no. Or reference no. On screen.

                                      My bsnl account no. Is [protected]

                                      Bill no.[protected]
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                                        AjitBaid
                                        from Kolkata, West Bengal
                                        Oct 18, 2016
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                                        Address: Kolkata, West Bengal, 700040
                                        Website: Domino's pizza

                                        I was paying online to domino's through paytm via billdesk gateway... My paytm money deducted but it was not paid to domino's and my paytm money also deducted from billdesk.. My order I'd is HPT[protected] OF AMOUNT RS 71.. SO PLEASE REFUND MY MONEY TO MY PAYTM WALLET FAST... AND THERE IS NO RESPONSE FROM CUSTOMER CARE NUMBER OF KOLKATA.. I CALLED MANY TIMES BUT NO ONE RECIEVED MY CALL..
                                        BillDesk customer support has been notified about the posted complaint.
                                        Please send my extra amount paid for the electricity bill holding the number HURP[protected].k kindly pay back my amount to the concerned bank account for which I will be thankful to you.
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