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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 22

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B
bilalali3p
Jun 15, 2022
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On 13th june 2022 i had paid my electricity bill of PVVNL using bill desk monet was deducted from my canara bank account but not credited to pvvnl it credited to billdesk. I have write 5 e-mails to them but they aren't responding even on twitter. Iam requesting billdesk please refund my money please please please.

Transaction amount - 2890/-
Jun 16, 2022
Complaint marked as Resolved 
Billdesk really help me to pay my electricity bill i mailed them and message them on twitter explain all the details about the transaction and after the 2 days now my problem has been resolved by the billdesk team
BillDesk customer support has been notified about the posted complaint.
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    R
    Rajesh thakur07i
    from Jammu, Jammu and Kashmir
    Jun 15, 2022
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    The payment of Rs 500 has been deducted from my account, but not received by merchant

    On Dated 26 May 2022, I tried to pay my applcation fee through my UPI ID for my application form i.e JKPSC, the payment has been deducted from my account but not recieved by the merchant and is pending till now. After 5-6 days I have wating for the refund but have not received any refund. so kindly refund my amount at earliest. thanking your...
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    M
    mrahirkar
    from PUNE, Maharashtra
    Jun 14, 2022
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    Address: 16/4, Erandwana, SantaKrupa, Pune-411004
    Website: www.billdesk.com/pgidsk/pgmerc/hdfccard/HDFC_card.jsp

    Transaction ID: St.UBP[protected]; Rs.5081/- payment made against HDFC Credit card bill raised on 21.05.2022 not yet realised
    BillDesk customer support has been notified about the posted complaint.
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      S
      sac_mit022
      Jun 14, 2022
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      Address: House No. 1/A, NRI Enclave, Next to Sawera Food Court,

      I have asked for 3 transaction details for which the narration in bank statement is not clear, even though date of transaction, amount and bank account details are already provided to billdesk. Still they are not helping on identifying the transactions.
      BillDesk customer support has been notified about the posted complaint.
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        S
        sac_mit022
        Jun 14, 2022
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        Address: House No. 1/A, NRI Enclave, Next to Sawera Food Court,

        I have asked the company to clarify on the 3 transactions done from my back account as narration is not clear, but the company is not providing the details.
        The transaction date and bank account details are already provided to them as well.
        BillDesk customer support has been notified about the posted complaint.
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          V
          Vishnupriya Muralidharan
          from Palakkad, Kerala
          Jun 13, 2022
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          My BSNL wifi payment amount has been debited from my bank account but it didn't credited to BSNL. If the amount was not credited to BSNL account then refund the amount which has been debited from my account.
          BillDesk customer support has been notified about the posted complaint.
          View replies
          I'm waiting for the reply. Could you please make it fast.
          This is the RRN :[protected]
          Reply
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            B
            Billdesk customer care number;-9064-786-587 contact us..
            Jun 11, 2022
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            Investigate from your end and let me know what action has to be taken from my end.
            BillDesk customer support has been notified about the posted complaint.
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              Billdesk customer care number;-9064-786-587 contact us..
              Jun 11, 2022
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              The amount is debited from my account but the transaction status was
              BillDesk customer support has been notified about the posted complaint.
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                V
                VENKATARAMANAMURTHY UPADHYAYULA
                Jun 11, 2022
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                I paid water tax rs 1206 from my ICICI account on12.04.2022 for my house in KAKINADA and the amount got debited from my account.
                But it has not been credited to my water tax
                The receipt number is[protected] Please do the needful to credit
                +1 photos
                BillDesk customer support has been notified about the posted complaint.
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                  P
                  parthasgiri
                  from Kolkata, West Bengal
                  Jun 9, 2022
                  Resolved
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                  Resolved

                  This is to inform you that while trying to pay my property tax online, massage shown transaction failed but the amount got deducted from my bank a/c. I have checked KMC website and it is still showing the amount as
                  unpaid and no receipt generated.

                  Request you to investigate from your end and let me know what action has to be taken from my end.

                  Date of transaction: 08-june-2022
                  Bank: SBI
                  Tansaction details : TRANSFER TO[protected] INB
                  Kolkata Municipal Corpora
                  KOLMCORP Payments -
                  WSBI[protected]IGANSPOOH0
                  Amount: Rs.509

                  Appreciate your prompt response.

                  Regards
                  Partha Sarathi Giri
                  [protected]
                  [protected]
                  Jun 13, 2022
                  Complaint marked as Resolved 
                  Thanks. Amount refunded to account
                  BillDesk customer support has been notified about the posted complaint.
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                    P
                    Phonglo
                    Jun 7, 2022
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                    Address: Dibrugarh University

                    I had made a payment of rs 1050 on 6tg of June 2022. The amount is debited from my account but the transaction status was shown error in the screen... I at first want to know if the debited amount is delivered to the merchant and if not when can I get the refund?
                    BillDesk customer support has been notified about the posted complaint.
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                      B
                      BE IMAGINATIVE , INNOVATIVE AND CREATIVE
                      Jun 7, 2022
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                      Address: 1204, SG Benefit, Govindpuram, Ghaziabad 201013

                      Dear sir/mam's
                      On 6th June 2022 I have made a payment of ₹5000 to electricity department prepaid metre But electricity department did not get the payment and Amount is debited from the account. I'm sharing reference number of transaction. Kindly look into this matter and please refund the payment.
                      Transaction reference number :[protected]
                      BillDesk customer support has been notified about the posted complaint.
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                        J
                        Jpit
                        from Ahmedabad, Gujarat
                        Jun 6, 2022
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                        Address: Ahmedabad

                        I, Jaiprakash Kumar, my consumer ID No.[protected] made payment to UGVCL for bill payment of Rs.1532.80 but due to error payment not done and page appears error and also my money is debited from my account. Please refund my money as soon as possible.

                        My transaction ID.WSBI[protected]IGANSAZLZ1
                        BillDesk customer support has been notified about the posted complaint.
                        Jun 06, 2022
                        Updated by Jpit                         I, Jaiprakash Kumar, my consumer ID No.[protected] made payment to UGVCL for bill payment of Rs.1532.80 but due to error payment not done and page appears error and also my money is debited from my account. Please refund my money as soon as possible.

                        My transaction ID.WSBI[protected]IGANSAZLZ1
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                          D
                          drshefaligokhale
                          Jun 4, 2022
                          Jul 28, 2023
                          This thread was updated on Jul 28, 2023
                          Resolved
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                          Resolved

                          Payments made on mahavitaran app not reflected against the consumer no.

                          1.Payment made on 05.05.2022 to MSEDCL, UPI ID :msetcl.[protected]@hdfcbank
                          UPI REF :[protected] OF Rs.1000/ =.
                          2.Payment made on 30.05.2022 to MSEDCL, UPI ID :bdgpay.[protected]@hdfcbank, UPI REF :[protected]

                          BOTH THE PAYMENTS ARE NOT REFLECTED AGAINST MY CONSUMER NO. ON MSEDCL.

                          I REQUEST FOR A REFUND ASAP....
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                          D
                          divyaSharma908
                          from Rohtak, Haryana
                          Jun 3, 2022
                          Resolved
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                          Resolved

                          I was making a contribution of 50 thousand to my e-NPS account (National Pension System) through the Bill Desk payment gateway today (June 3, 2022) but the transaction failed before taking me to the NPS confirmation page. The amount has been debited from my ICICI bank account but not credited to my NPS account.

                          PFA screenshot from my bank account for transaction details and the error faced on the billdesk gateway. Please help.
                          +2 photos
                          Jun 4, 2022
                          Complaint marked as Resolved 
                          BillDesk customer support has been notified about the posted complaint.
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                            N
                            Nemalireddy
                            from hyderabad, Andhra Pradesh
                            Jun 3, 2022
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                            TSSPDCL Payment done but still pending amount is showing--111445146

                            Dear Team,

                            Yesterday I have paid my pending bill through online payment(ICICI net banking),
                            Payment is debited from my account but still pending amount is showing in APP

                            Kindly check and clear the bill

                            30 May
                            '22
                            BIL/ONL/[protected]/Southern
                            P/TSSPDCL
                            328.77

                            Thanks
                            NEmalireddy
                            [protected]...
                            +1 photos
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                            A
                            Amar9504
                            from Dhanbad, Jharkhand
                            Jun 3, 2022
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                            Website: Tata neu

                            My transaction no is
                            IC[protected]ZZNG
                            IC[protected]ZZNH
                            IC[protected]ZZNI
                            i pay biill of jbvnl on 2 may 2022 by tata neu app my amount is deducted from my account and transaction shows successful but my bill amount is not reduced
                            my jbvnl comsumer no is
                            MKD03363
                            MKC00933
                            NMD01463
                            please resolve this
                            +1 photos
                            BillDesk customer support has been notified about the posted complaint.
                            Jun 03, 2022
                            Updated by Amar9504                             My transaction no is
                            IC[protected]ZZNG
                            IC[protected]ZZNH
                            IC[protected]ZZNI
                            i pay biill of jbvnl on 2 may 2022 by tata neu app my amount is deducted from my account and transaction shows successful but my bill amount is not reduced
                            my jbvnl comsumer no is
                            MKD03363
                            MKC00933
                            NMD01463
                            please resolve this

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                              A
                              ashima g
                              from DELHI, Delhi
                              Jun 2, 2022
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                              Today morning I made a NPS contribution of Rs 10, 000 and the money was successfully deducted from my account but on the NPS page it reflected an error. It was done through the bill desk. The Transaction ID is [protected].
                              BillDesk customer support has been notified about the posted complaint.
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                                T
                                TejasWalunj27
                                from PUNE, Maharashtra
                                Jun 1, 2022
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                                My amount paid for e challan got debited twice from account. First time the webpage of billdesk payment gateway showed error. And my challan was not paid. But amount got debited. I checked again, but it was unpaid. So i paid it for the second time. Amount got debited and challan was paid. But the amount which got debited at first was not refunded by billdesk. They are not even replying to me. Very bad experience. One month has passed but they are not taking the responsibility.
                                BillDesk customer support has been notified about the posted complaint.
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                                  B
                                  battsohail
                                  from Doda, Jammu and Kashmir
                                  May 30, 2022
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                                  Address: departmentofpostbilldesk@hdfcbank

                                  Sir i have paid 2 timed but it shows an error occurred
                                  We cannot process your request at this time please try again later
                                  And my amount of 200 has been deducted
                                  Then they said me to wait for 72 hrs u will get refund but now today is 6th day they are not processing refund kindly take an action regarding these and help me.
                                  BillDesk customer support has been notified about the posted complaint.
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