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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 22

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S
Sandy1011
Jun 18, 2022
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Was booking gas cylinder refill for BPCL through UPI option, the amount 1005.50 rs got deducted from my account but the cylinder refill not yet booked..
UPI payment was successful but billdesk page showed error

Kindly help to resolve this issue and either refund my account or book refill of my gas cylinder.
Transaction ID - T2206181035315089782335
UTR[protected]
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    A
    Adityakarn345
    from Sitamarhi, Bihar
    Jun 17, 2022
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    I paid my elctricity bill of Rs 1709 today.The money has deducted from my account but the bill is not paid.Please check the transaction details and refund the amount as soon as possible.I don't have to pay any priority.I am attaching the screenshot of the same for your reference.
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      S
      Sicyleen CSC
      Jun 17, 2022
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      Address: Nongdaju

      My bill said unable to get bill details from biller
      BillDesk customer support has been notified about the posted complaint.
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        S
        Sam0831
        from Kottayam, Kerala
        Jun 16, 2022
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        Address: Kerala
        Website: selfcare.keralavisionisp.com

        I was recharge my Kerala vision broadband for two times and still it shows inactive and my money was deducted from my account..around 1176 Indian rupees was deducted.. kindly do the needful as soon as possible
        BillDesk customer support has been notified about the posted complaint.
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          U
          uvp6kor
          Jun 16, 2022
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          Hello team,
          ACC id: [protected]
          for the above number using bescom site i have done payment, the money got deducted but the status shown was somthing has gone wrong.

          please check and resolve it

          details:
          Reference # ECOM_[protected]
          credit card payment : ending with 8313
          BillDesk customer support has been notified about the posted complaint.
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            B
            bilalali3p
            Jun 15, 2022
            Resolved
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            Resolved

            On 13th june 2022 i had paid my electricity bill of PVVNL using bill desk monet was deducted from my canara bank account but not credited to pvvnl it credited to billdesk. I have write 5 e-mails to them but they aren't responding even on twitter. Iam requesting billdesk please refund my money please please please.

            Transaction amount - 2890/-
            Jun 16, 2022
            Complaint marked as Resolved 
            Billdesk really help me to pay my electricity bill i mailed them and message them on twitter explain all the details about the transaction and after the 2 days now my problem has been resolved by the billdesk team
            BillDesk customer support has been notified about the posted complaint.
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              R
              Rajesh thakur07i
              from Jammu, Jammu and Kashmir
              Jun 15, 2022
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              The payment of Rs 500 has been deducted from my account, but not received by merchant

              On Dated 26 May 2022, I tried to pay my applcation fee through my UPI ID for my application form i.e JKPSC, the payment has been deducted from my account but not recieved by the merchant and is pending till now. After 5-6 days I have wating for the refund but have not received any refund. so kindly refund my amount at earliest. thanking your...
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              M
              mrahirkar
              from PUNE, Maharashtra
              Jun 14, 2022
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              Address: 16/4, Erandwana, SantaKrupa, Pune-411004
              Website: www.billdesk.com/pgidsk/pgmerc/hdfccard/HDFC_card.jsp

              Transaction ID: St.UBP[protected]; Rs.5081/- payment made against HDFC Credit card bill raised on 21.05.2022 not yet realised
              BillDesk customer support has been notified about the posted complaint.
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                S
                sac_mit022
                Jun 14, 2022
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                Address: House No. 1/A, NRI Enclave, Next to Sawera Food Court,

                I have asked for 3 transaction details for which the narration in bank statement is not clear, even though date of transaction, amount and bank account details are already provided to billdesk. Still they are not helping on identifying the transactions.
                BillDesk customer support has been notified about the posted complaint.
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                  S
                  sac_mit022
                  Jun 14, 2022
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                  Address: House No. 1/A, NRI Enclave, Next to Sawera Food Court,

                  I have asked the company to clarify on the 3 transactions done from my back account as narration is not clear, but the company is not providing the details.
                  The transaction date and bank account details are already provided to them as well.
                  BillDesk customer support has been notified about the posted complaint.
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                    V
                    Vishnupriya Muralidharan
                    from Palakkad, Kerala
                    Jun 13, 2022
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                    My BSNL wifi payment amount has been debited from my bank account but it didn't credited to BSNL. If the amount was not credited to BSNL account then refund the amount which has been debited from my account.
                    BillDesk customer support has been notified about the posted complaint.
                    View replies
                    I'm waiting for the reply. Could you please make it fast.
                    This is the RRN :[protected]
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                      B
                      Billdesk customer care number;-9064-786-587 contact us..
                      Jun 11, 2022
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                      Investigate from your end and let me know what action has to be taken from my end.
                      BillDesk customer support has been notified about the posted complaint.
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                        B
                        Billdesk customer care number;-9064-786-587 contact us..
                        Jun 11, 2022
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                        The amount is debited from my account but the transaction status was
                        BillDesk customer support has been notified about the posted complaint.
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                          V
                          VENKATARAMANAMURTHY UPADHYAYULA
                          Jun 11, 2022
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                          I paid water tax rs 1206 from my ICICI account on12.04.2022 for my house in KAKINADA and the amount got debited from my account.
                          But it has not been credited to my water tax
                          The receipt number is[protected] Please do the needful to credit
                          +1 photos
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                            P
                            parthasgiri
                            from Kolkata, West Bengal
                            Jun 9, 2022
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                            Resolved

                            This is to inform you that while trying to pay my property tax online, massage shown transaction failed but the amount got deducted from my bank a/c. I have checked KMC website and it is still showing the amount as
                            unpaid and no receipt generated.

                            Request you to investigate from your end and let me know what action has to be taken from my end.

                            Date of transaction: 08-june-2022
                            Bank: SBI
                            Tansaction details : TRANSFER TO[protected] INB
                            Kolkata Municipal Corpora
                            KOLMCORP Payments -
                            WSBI[protected]IGANSPOOH0
                            Amount: Rs.509

                            Appreciate your prompt response.

                            Regards
                            Partha Sarathi Giri
                            [protected]
                            [protected]
                            Jun 13, 2022
                            Complaint marked as Resolved 
                            Thanks. Amount refunded to account
                            BillDesk customer support has been notified about the posted complaint.
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                              P
                              Phonglo
                              Jun 7, 2022
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                              Address: Dibrugarh University

                              I had made a payment of rs 1050 on 6tg of June 2022. The amount is debited from my account but the transaction status was shown error in the screen... I at first want to know if the debited amount is delivered to the merchant and if not when can I get the refund?
                              BillDesk customer support has been notified about the posted complaint.
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                                B
                                BE IMAGINATIVE , INNOVATIVE AND CREATIVE
                                Jun 7, 2022
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                                Address: 1204, SG Benefit, Govindpuram, Ghaziabad 201013

                                Dear sir/mam's
                                On 6th June 2022 I have made a payment of ₹5000 to electricity department prepaid metre But electricity department did not get the payment and Amount is debited from the account. I'm sharing reference number of transaction. Kindly look into this matter and please refund the payment.
                                Transaction reference number :[protected]
                                BillDesk customer support has been notified about the posted complaint.
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                                  J
                                  Jpit
                                  from Ahmedabad, Gujarat
                                  Jun 6, 2022
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                                  Address: Ahmedabad

                                  I, Jaiprakash Kumar, my consumer ID No.[protected] made payment to UGVCL for bill payment of Rs.1532.80 but due to error payment not done and page appears error and also my money is debited from my account. Please refund my money as soon as possible.

                                  My transaction ID.WSBI[protected]IGANSAZLZ1
                                  BillDesk customer support has been notified about the posted complaint.
                                  Jun 06, 2022
                                  Updated by Jpit                                   I, Jaiprakash Kumar, my consumer ID No.[protected] made payment to UGVCL for bill payment of Rs.1532.80 but due to error payment not done and page appears error and also my money is debited from my account. Please refund my money as soon as possible.

                                  My transaction ID.WSBI[protected]IGANSAZLZ1
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                                    D
                                    drshefaligokhale
                                    Jun 4, 2022
                                    Jul 28, 2023
                                    This thread was updated on Jul 28, 2023
                                    Resolved
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                                    Resolved

                                    Payments made on mahavitaran app not reflected against the consumer no.

                                    1.Payment made on 05.05.2022 to MSEDCL, UPI ID :msetcl.[protected]@hdfcbank
                                    UPI REF :[protected] OF Rs.1000/ =.
                                    2.Payment made on 30.05.2022 to MSEDCL, UPI ID :bdgpay.[protected]@hdfcbank, UPI REF :[protected]

                                    BOTH THE PAYMENTS ARE NOT REFLECTED AGAINST MY CONSUMER NO. ON MSEDCL.

                                    I REQUEST FOR A REFUND ASAP....
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                                    D
                                    divyaSharma908
                                    from Rohtak, Haryana
                                    Jun 3, 2022
                                    Resolved
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                                    Resolved

                                    I was making a contribution of 50 thousand to my e-NPS account (National Pension System) through the Bill Desk payment gateway today (June 3, 2022) but the transaction failed before taking me to the NPS confirmation page. The amount has been debited from my ICICI bank account but not credited to my NPS account.

                                    PFA screenshot from my bank account for transaction details and the error faced on the billdesk gateway. Please help.
                                    +2 photos
                                    Jun 4, 2022
                                    Complaint marked as Resolved 
                                    BillDesk customer support has been notified about the posted complaint.
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