Claimed

BillDesk Complaints & Reviews

www.billdesk.com

1

Updated: Nov 7, 2025

Complaints 5422

Resolved

656

Unresolved

4766

So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

BillDesk

BillDesk reviews & complaints page 223

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: New Delhi, Delhi, 110034

I have paid my credit card payment through your link. Amount is 2388rs
I paid this amount on 12.05.16, 10:30am.
The amount has been debited from my bank, but i don't got any conformation message or mail. Again i got message from the bank stating that my amount is due.. But i have alrdy paid the amount.
Kindly solve this issue as early as possible. My transaction i'd ft [protected].

Thanking you,
Harvinder
[protected]

BillDesk customer support has been notified about the posted complaint.

View replies

R

Raouf Ganai

from Adampur, Punjab

May 13, 2016

Sir I uploaded my Airtel money account through your website but payment has not been received

D

drhw

from Indore, Madhya Pradesh

May 16, 2016

I have made a payment of 7914 to amway India enterprises yesterday at 10 pm but I have not recieved any initimation from both the channels that is bill desk and niether from the amway India enterprises, but it is not been recieved to amway India and it is debited from my account. Please see into this matter. Kindly reply to me

A

akkala.jagadeesh

from Hyderabad, Telangana

May 23, 2016

Billdesk — icet 2015 debit card payment done but reference id now shows on the website

icet 2015 debit card payment done by bank of india rupay card transaction completed but reference id not show on the website so please send my mobile no. 91 [protected]

M

MANJARUL KHAN

Sep 29, 2020

Sir,
Enclosed please find herewith the transaction details happened during placing an order in www.amway.in website. Transaction was successful from my phonepe app. But amway authorities did not receive the payment. That's why the order was not completed.

Under the circumstances, I request you to look into the matter and do the needful at the earliest. Thanks & regards, an amway products customer.

Transaction Id- P2009290859316708507553

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: 500302

Website: bill desk

I have paid my HDFC personal loan emi through your link.Emi amount is 2667+460
I paid this amount on 11.05.16, 7.30am.
The amount has been debited from my bank, but I don't got any conformation message or mail.Again I got message from the bank stating that my EMI is due..but I have alrdy paid the amount.
Kindly solve this issue as early as possible.

Thanking you,
Bharath
[protected]

May 21, 2016

Complaint marked as Resolved

Complaint is solved by [email protected]

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kamrup Metropolitan, Assam, 781007

Website: www.canarabank.in

Dear Sir,

On 14/8/2015 we had made EPF payment of Rs.41934/- through Canara Bank Net banking and the print out of payment receipt generate was also taken.But, unfortunately, it has got lost.
Now, EPF Deptt is asking us to provide proof of payment of Rs.41934/- made to them.
Hence, it is requested to kindly generate the required document (payment receipt challan) from your server and arrange to email to us.

Our Canara Bank Current Account no[protected], Ulubari Branch, Guwahati-781007

Regards,
Bhawani Marketing Pvt.Ltd.
Guwahati.

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ahmedabad, Gujarat, 382425

Website: WWW.IDEACELLULAR.COM

Dear sir / madam,
Please, resolved & take care of below points are accordingly,
I am not successful any online transaction for my idea apps through billdesk. When i am any online transaction while showing error of payment not successful. I have more than five time facing same problem in my idea apps with billdesk. But, yet not resolved my serious problem. I am connecting call with customer service executive more than four time of idea company. But, still not resolved this issue. And, i am more than twenty transaction per month in my idea apps with billdesk. So, most required billdesk online payment for me.
So please, kindly help us & do the needful urgent basis…
Thanks!
Regards,
Chirag patel.
(Mo):- +[protected].

BillDesk customer support has been notified about the posted complaint.

View replies

Idea Cellular Customer Care

from Mumbai, Maharashtra

May 17, 2016

Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

May 18, 2016

Dear Customer,

As per your telecon with our customer service associate on 18th May 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

S

sasimaster

from Guruvayur, Kerala

Jun 15, 2016

FAIL TRANSATION

I AM HOLDING AIRCEL SERVICE PROVIDER WITH MY NO.[protected] .I have recharged Rs. 150/- twice but amount was debited from my A/C. The above said amount is neither recharged not back to my Bank A/C. Kindly help me retrieves my amount.

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Lucknow, Uttar Pradesh, 226021

Website: Www.uppcl.org

I have deposited fee for recruitment of assistant review officer uttar pradesh power corporation limited through union bank net banking. Amount has been deducted from my account but i did not receive payment receipt. the Trancation no is 47563398 for that payment. Please give suggestion what can i do now. How can i get that payment receipt or my amount back.

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560048

Website: bbmptax.karnataka.gov.in/Forms/Forms.aspx

I have paid (Rs.565/-) thru my sbi credit card for my property tax (Bbmp, bangalore) on 1st may 2016 and the amount is deducted.

Sbi card customer care told me to contact merchant!

Can you please check and revert asap.

Sl. No.

Sas app. No

2016-17 app. No

Transaction/challan id

Pay mode

Net amount

Paid status

Paid amount

1 2806076 [protected] 16529754 of 565.00 payment transition 0.00 repay

Payment is deducted but receipt not generated.

Can you please check and generate the same.

Or refund the amount.

Regards,

Lakshman

BillDesk customer support has been notified about the posted complaint.

View replies

R

rahulrockstar

from Hyderabad, Telangana

May 9, 2016

Sir, I have done a transaction for payment of exam fee of TS PGECET of Rs 806 through my corporation bank debit card on[protected] but the website did not display any transaction ID and got refreshed. The fee amount got deducted from my bank account. Can I get my amount back or get transaction ID

B

Babubhai Bhanushali

from Mumbai, Maharashtra

May 9, 2016

Failed recharge amount of Rs. 200/ and Rs 99/ on 14/01/2016 not receive back

3

300kundu

from Mumbai, Maharashtra

May 9, 2016

Balance deducted but not payment to dhbvn.org.in

K

kanav.s

from Pune, Maharashtra

Jun 8, 2016

Recharge on Bsnl number failed

Recharge on BSNL number failed. The transaction failed and no amount is credited back to my account. Date :15 May 2014 Transaction detail :MHDF[protected]-BSNL BILLDESK Cheque/Ref. No.[protected] Amount: 100.00

K

Kannan Gautham

from Aluva, Kerala

Jun 9, 2016

Transaction failed while transferring money to Merchant

I am have done a transaction to NSIT account but it is failed, the money is credited from my acc but payment is not done.My transaction ref no IGV1265577 for rs1039.33 please repay to my acc[protected]

D

dhanda

from Kolkata, West Bengal

Jun 13, 2016

Refund Money

i can transaction Indigo Air ticket on 17/10/2014 through Internet banking but transaction not sucess my account will be debited Rs.5066/- My Transaction ID No.IG00BYDA9 please refund my money to my same account please.

K

kanchume

Jun 13, 2016

payment not received

Hi I made payment for Lakshmi vyasya bank po exam of rupees 611 from my HDFC bank debit card please resolve this. the samount is deducted from my account but payment was not received to lakshmi vyasya bank

B

bhagyesh.kale

from Pune, Maharashtra

Jun 14, 2016

Balance deducted but payment unsuccessful

I tried recharging my TATA PHOTON modem no. [protected] using my credit card. The amount of Rs. 255.00 was deducted but it showed payment was unsuccessful. Please look into this issue (Either refund or successful recharge).

Helpful

Found this helpful?

8 Comments

Post your Comment

Comment Guidelines

Address: 700109

This has reference to the above subject matter please note that the transactions was failed though the amount which has been deducted not yet been refunded back to my account.In this view necessary justification and early compliance is expected at the earliest.The are as follows. Date of Transaction 21/04/16. Mode of transaction Through CESC portal. Transaction Id. FU[protected]. A/C no.[protected](SBI). regards Santu Sikder

BillDesk customer support has been notified about the posted complaint.

View replies

S

Santu Sikder

from Mumbai, Maharashtra

May 6, 2016

Please lookout the matter urgenly

S

Santu Sikder

from Mumbai, Maharashtra

May 7, 2016

Refund my amount in my account in following mention account number immediately. A/C no.[protected](SBI)
IFSC SBIN0001404

S

Santu Sikder

from Mumbai, Maharashtra

May 7, 2016

REMINDER:1 Further to our discussion please arrange to refund back the deducted amount along with interest from the date of deduction to till date as applicable so far in line with the RBI guidelines without any further delay. Failing on consequences or delay on deposit will be placed to competent authority for necessary justification.

V

Vallinamith

from Eraniel, Tamil Nadu

May 9, 2016

During lic online payment, on bildesk option debit card option is not diaplayed.kindly give sugestions pls

R

rahul Ioya

May 9, 2016

Vodafone recharge not complete the recharge but my account dedicate payment

R

Rajendra Dhele

May 9, 2016

Dear sir, Debit my account 70 rs but not received recharge [protected] This no please fast refound

M

muttalmani

from Tindivanam, Tamil Nadu

Jun 13, 2016

refund rs.1816/

sir, rs.908/ due to bsnl [protected] was debited from my sbi a/c twice/ but the payment not made to bsnl.. i request y ou please refund rs.1816/ to my a/c atonce. k subramanian

Helpful

Found this helpful?

7 Comments

Post your Comment

Comment Guidelines

Address: Patna, Bihar, 800001

Website: indigo airlines web site

Sir,

Rs. 16890/- from has been deducted twice from my icici bank a/c no.[protected] vide ref. Nos. Bil/[protected]/delhi to patna/indigo_fici4454 & bil/[protected]/delhi to patna/indigo_fici4454 on 01/05/2016. I received ticket by the latter transaction. I have contacted indigo airlines. They have claimed to have refunded through pgi reference number fici[protected] on 04/05/2016 itself but my icici account has not been credited so far.

4 days have passed. Kindly look into the matter and resolve it.

Regards
Jugal k
[protected]@yahoo.com

BillDesk customer support has been notified about the posted complaint.

View replies

ICICI Bank Customer Care

from Mumbai, Maharashtra

May 5, 2016

"Dear Jugal K,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team"

G

Goldy1993

May 9, 2016

I did recharge on my idea no. Through idea website on 22/3/2016 at 12:07:36 of one hundred rupees. the money has been deducted from my Allahabad bank account but i have not received the balance on my idea no.
[protected]. Please refund my money. Thanking you In advance.

P

Prateek Tamrakar Yudi

from Indore, Madhya Pradesh

May 9, 2016

BSNL portal ref id : FCDR[protected] is failed for 1643.00 but my account is debited with the same

C

classicvizhi

from Lunavada, Gujarat

May 24, 2016

Transaction Failure Complaints

POS PRCH POS[protected] Billdesk.com_BillPay SBIPG Date : 03-Feb-2015 TTD SAVA ONLINE ticket bookin Amount 1500 Rs

A

Anbilvelumani

from Tiruchirappalli, Tamil Nadu

Jun 9, 2016

Amount debited in my SBI account but not credited to BSNL

Transaction date: 05.07.2014 POS [protected] txn#[protected]

Helpful

Found this helpful?

5 Comments

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500032

I paid my electricity bill of rs.346 to tsspdcl on[protected], 11:28hrs with transaction reference no:fsm[protected].The amount as been deducted but payment to tsspdcl is not confirmed. This is the first time o[censored]ncertainty by bill desk otherwise it provide s best service and i do have trust on it. Kindly intervene as soon as possible. Please let me know it was updated.

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nabarangpur, Odisha, 764073

Website: NA

Some fraudster withdrew money of rs.3400/- on 04/05/2016 at 12.03 pm using my sbi debit card no.[protected] after asking me about my card details and otp. Details of the transaction is shown in the bank account as "pos[protected] vodafone-billdesk mumbai". Kindly help if i can get back the money.
Regards,
Mamata haldar
Umerkote (Odisha)
Mob no.[protected]

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560040

Website: Not applicable

From
P.Pavithrachandran
[protected]@yahoo.com

I wish to bring to your kind notice that an amount of Rs 4980/-(Rupees Four thousand Nine Hundred Eighty) was debited by Canara Bank on[protected] at 11.15 AM towards POS withdrawal done by you to recharge Vodafone which was never requested by me. The matter is already taken up with Canara Bank with the help of Police department(Cyber Cell-Bangalore City) where a complaint is already registered to apprehend the culprit.

I request you to co-operate in the investigations which is already underway. If this transaction has taken place by oversight and by mistake, the amount(Rs4980/-) may be reversed immediately and the matter will be dropped without further complications.Otherwise I will be compelled to pursue the case to reach its logical conclusions

Thanks/P.Pavithrachandran

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 411057

Website: www.hdfcbank.com/personal/payments/register_pay/register_pay_biller.htm

Hi i made payment of paying of hdfc credit card payment but it got failed and didint credited yet following is the failure mailAs requested by you, please note that the following payment was declined while processing through BillDesk:
Company Name: HDFC Credit Card
Card No: xxxx xxxx xxxx 8151
Payment Amount (Rs Ps): 2200.00
Payment Date: 20th April 2016
Payment through: Credit/Debit Card
Transaction Identification Number: FCMP[protected]
Please quote your Transaction Identification Number for any queries relating to this request.
Please help asap

BillDesk customer support has been notified about the posted complaint.

View replies

B

Balasubramaniashok

from Pathankot, Punjab

Apr 28, 2016

Billdesk — Payment still not paid

I paid my credit card bill on 20th April still payment not paid and I don't received any acknowledgement please check and process immediately

T

Tapankar

from Dhuburi, Assam

Apr 28, 2016

Billdesk — Complaint for make online payment billdesk

Fhmp[protected] transaction id no.[protected].02.35, i am always make on line payment through my credit card but this shown payment received error

J

JVN Murthy

from Mumbai, Maharashtra

May 5, 2016

Yesterday I had initiated a payment from my IDBI A/c for payment of RS. 10, 203/- at 15:48 hrs for LIC premium payment but the payment was not affected with LIC.
Regards
J.V.N.Murthy
Mob: [protected]

B

billmahp

from Lansdowne, Uttarakhand

May 26, 2016

DEBIT AMOUNT

I HAVE RECHARGE OF RS.100/- ON 25/01/2015 THROUGH INTERNET BANKING VIDE BSBP[protected]IX68653307 STATE BANK OF PATIALA BUT SAID TRANSACTIOIN IS NOT COMPLETE TILL DATE

P

paras mithal

from Nawada, Bihar

May 27, 2016

incomplete transaction

while filling ggipu form through my debit card, rs 758.40 were deducted from my sbi account. the transaction is still incomplete. return my money back. Billdesk.com_BillPay IN txn#[protected]. date-28/02/2015 time-12:30pm

J

jaypatel5547

from Bhopal, Madhya Pradesh

May 27, 2016

i cant do print out of my gseb rechecking form receipt

hello my tranction id BSMP[protected] DTD[protected];08;41 AMOUNT 300 I WANT to print out of my receipt of rechecking form my no [protected]

S

sandippokharkar

from Mumbai, Maharashtra

Jun 10, 2016

citi credit card payment

Dear sir, my credit card no citi bank [protected] i have credit card payment date 18/07/2014 time 8.45pm pay Rs.5000 but i not received knowlege pls send my received no. pls reveres my amount.

D

dhananjay 123

from Kolkata, West Bengal

Jun 16, 2016

not paid application fee but amount deduct to account

sir i alok kumar applied NIELIT CCC cource application no GOCCC1168087 application date 21-nov 2014 demond note no 318689

Helpful

Found this helpful?

8 Comments

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500075

Website: billhook

I have recharged to BSNL mobile no.[protected] for rs.110/- on 22.04.16 through net banking, but so far not recharge was received

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Puri, Odisha, 752002

Website: www.billdesk.com

Respected sir,
This is to inform you that, on dated 14/4/16, timed 10:20 a.M, i had been made a transcation for payment of hdfc bank personal loan account number 37655972 through billdesk by icici net banking, reference no is[protected], amount debited but till date it is not credited to hdfc bank .
Kindly look at the matter.
Yours,
Umesh
Mob.[protected]

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Aurangabad, Bihar, 824124

I paid my electricity bill of Rs.105 to South Bihar Power Distribution Company Limited through SBI net banking on[protected], 21:00Hrs with bank reference no:IG0BWGJSF3.The amount as been deducted but payment to SBPDCL is not confirmed.This is the first time o[censored]ncertainty by billdesk otherwise it provide s best service and I do have trust on it.Kindly intervene as soon as possible.

BillDesk customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir/ madam
I have made payments through hdfc netbanking, for following numbers..
[protected] and [protected] today. The amounts have been debited from my account for both bills but there was a error & receipt was not generated. Please look into the matter & send receipts on my email account [protected]@gmail.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thane, Maharashtra, 421201

Website: wss.mahadiscom.in/wss/wss?uiActionName=getViewPayBill

I’ve made an online payment at mseb website towards below mentioned consumer numbers on[protected]. Payment got deducted for both of them, but they are not paid against respective bills. I made both payments through my idbi net-banking (Billdesk gateway).

Consumer number amt rs name idbi payment ref no from idbi bank ([protected] jacob b)
[protected] amar a vanjari ipay/eshp/bd/87973351/fidb[protected]_mah
[protected] jesi franklin ipay/eshp/bd/87973407/fidb[protected]_mah

Kindly do the need on high priority. Total payment rs 1730

BillDesk customer support has been notified about the posted complaint.

View replies

M

meghnak

from Mumbai, Maharashtra

Apr 22, 2016

Hi,

Why don’t you try writing to them on [protected]@idbi.co.in with all your details.
I am sure they will get in touch with you in order to address your concern.

Thank you.

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110010

Website: web browser

My MTNL mobile recharge of Delhi number of Rs 76 not completed through internet banking and billdesk but amount deducted from my SBI account
with reference number IG0BVUTNF6 at 10.22 pm on 20 April 16, please do the needful action at the earliest. What is the problem in this matter. I have faced the same problem in the earlier and amount is refunded back only after lodging the problem but not automatically.

Apr 22, 2016

Complaint marked as Resolved

Nil action taken by the company till today

BillDesk customer support has been notified about the posted complaint.

Apr 22, 2016

Updated by Arunjit86 No solution till date

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ranchi, Jharkhand

Website: jceceb.org

On 16.04.2016 i made online fee payment for jharkhand combind (Jceceb) exam regstration id-3600155 registration of rs.1109/- (Including charges) through my sbi debit card. My transaction was failed with error "reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully by txn#[protected] and the amount is debited from my account. But the hard copy of filled application form was unable to print. And after login for several times the payment option window is open again and again to make payment and i am unable to print hard copy of application form so what should i do now? .Please reply me at my e-mail mentioned below.

Thanks & regards
Ria sahay
([protected]@gmail.com)
Mobile no-[protected]

BillDesk customer support has been notified about the posted complaint.

View replies

A

Ashishmunda

from Ranchi, Jharkhand

May 28, 2022

i have done the payment of jeceb B.ed form but it is still showing for the payment and i have done the payment from the googlepay

Helpful

5 other people found this review helpful

5 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500032

Website: www.tssouthernpower.com

I had made a payment o rs 513 for electricity bill(Tsspdcl) through hdfc smartbuy account on 13th feb. Payment was successful but payment status is not updated in the tsspdcl portal.

Bill desk reference no - rewsmart15603807
Consumer number/unique service number[protected]
Payment date - 13th feb, 2016.

Please let me know the payment status and fix this issue as soon as possible. Thank you.

BillDesk customer support has been notified about the posted complaint.

View replies

R

raju sekhar

from Bengaluru, Karnataka

May 13, 2016

did the issue got resolved ??

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines