Submit a Complaint
Claimed

BillDesk Complaints & Reviews

www.billdesk.com
1
Updated: Nov 7, 2025
Complaints 5422
Resolved
656
Unresolved
4766
So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
BillDesk

BillDesk reviews & complaints page 226

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
vikhug
from New Delhi, Delhi
Feb 16, 2016
Report
Copy

Address: New Delhi, Delhi, 110020
Website: www.billdesk.com

Someone has made the payment of Rs 3651.12 at Billdesk from my Paytm wallet today ie 16th Feb at 1:04 PM. I have not made this transaction and i haven't received any OTP or message of paytm wallet deduction as well. Although i got the mail and that's how i get to know about my paytm wallet. Details are as below

Bill Desk Order FPT[protected]
Paytm Cash Transaction: [protected]

I dont know how someone can use without OTP and no message has been received for this transaction. Both Billdesk and paytm has to look into this matter and resolve. I want my money back.
BillDesk customer support has been notified about the posted complaint.
Feb 17, 2016
Updated by vikhug I got to know that it is forwarded to IndiaIdeas.com platform as payment is made from that platform. Please get the same confirmed. Also got to know that transaction is done on EBAY

Bill Desk Order on INDIAIDEAS.com FPT[protected]

Please respond on priority and get my money refunded
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    D
    dkailash
    from Guwahati, Assam
    Feb 14, 2016
    Report
    Copy

    Payment gateway : sorry! Your payment has been received with a failure

    Address: 781020
    Website: www.apdcl.gov.in

    BillDesk Payment Gateway :: Sorry! Your payment has been received with a failure status. Reason - /PBE10002-Invalid transaction on card/. Please quote your transaction reference number for any queries relating to this request. Transaction Declined Transaction Status /*Failure*/ Transaction ID FHMP[protected] Transaction Date and Time[protected]:00:44 Transaction Reference Number 1000565320920160214135933 Account ID [protected] Email ID...
    Helpful
    5 other people found this review helpful
    5 found this helpful
    1 Comment
    Report
    Copy
    S
    skpandey50
    from Noida, Uttar Pradesh
    Feb 12, 2016
    Report
    Copy

    Address: Solan, Himachal Pradesh, 173205
    Website: HDFC BILL DESK

    Payment not credit where payment was made on 01 feb 2016 at 6.21 against card no. [protected] amount 1905.00 as per transaction no. FUBI[protected]

    Payment through union bank of india.
    Till date not received

    So please help me as soon as possible

    Siddharth Pandey
    [protected]
    BillDesk customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      Vibin2203
      from Mumbai, Maharashtra
      Feb 11, 2016
      Report
      Copy

      Address: Kanyakumari, Tamil Nadu, 629841
      Website: Billdesk

      I have online recharge to 142/- in two times in voda phone application to billdesk service. My amount has two time debitted but recharge not success. Please help me sir
      BillDesk customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        amrstsakthar
        from Ernakulam, Kerala
        Feb 10, 2016
        Report
        Copy

        Website: air india

        I have tried flight booking via air India mobile app and process failed at the payment gateway. As I have not enough to book another please refund me the same or do the needful urgently
        BillDesk customer support has been notified about the posted complaint.
        View replies
        hey did you get back your money..?
        Reply
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          B MOHANTY
          from Aizawl, Mizoram
          Feb 9, 2016
          Report
          Copy

          Address: 751030
          Website: Aircel Online Recharge

          Sir,

          I have made a payment of Rs.601/- through net banking for 3G Data pack for Aircel Number but it was unsuccessful. But The amount has been debited to my Bank Account. Please ensure the refund of the sum. I here under mention the details of the transaction . Please resolve the case.

          Transaction No.
          FUTI[protected]

          Date and Time
          [protected]
          BillDesk customer support has been notified about the posted complaint.
          View replies
          ok checked now my account and found that money came back to my account .thanks do not need any more of this complaint .
          Reply
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            L
            laxmanamurthy
            from Mangalore, Karnataka
            Feb 8, 2016
            Report
            Copy

            Address: 506001

            Dear Sir,

            Today I have payed the hdfc personal loan emi through bill desk . bill desk was not generated the reference number and and the amount was debited from my account. so, plz kindly do the needful.

            Date of Transaction:[protected]
            Deatles: hdfc personal loan number: 25485629
            Amount:1778=00
            BANK: UNION BANK OF INDIA, A/C NO: [protected]

            Thanks & Regards,
            Laxmanamurthy.
            [protected]
            BillDesk customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              I
              immks
              from Mumbai, Maharashtra
              Feb 5, 2016
              Report
              Copy

              Address: 636006
              Website: bill desk

              Very worst service you are providing
              every month I using your portal its showing server error. From these error every month im paying extra charge for my postpaid bill (aircel)


              Very very worst service
              BillDesk customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                U
                Utsab Maiti
                from Ahmedabad, Gujarat
                Feb 3, 2016
                Report
                Copy

                Address: Purba Medinipur, West Bengal, 721401

                An amount of Rs.5000/- has been fraudulently got debited vide transaction no.[protected] on POS 22317740 at vodafone billdesk mumbai in TXN #[protected] On 03.02.2016 AT 5:11 PM FROM my debit card no. 51********04 of sbi, purulia without my consent and I've lodge an FIR against this to Police Station.
                So I earnestly request you that on humanity ground kindly cancel the order having transaction number[protected] please please.
                Kindly stop the transaction and do not remit the amount to the person.
                Please help me.

                Utsab Maiti
                Kishorenagar, Contai, Purba Medinipur, PIN-721401
                Contact No. [protected] email id: [protected]@gmail.com
                BillDesk customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Srikanth Minumula
                  from Nellore, Andhra Pradesh
                  Jan 31, 2016
                  Report
                  Copy

                  Address: Hyderabad, Andhra Pradesh
                  Website: www.billdesk.com

                  On[protected] around 10.50am i made an online payment for nimhans entrance exam of Rs.1517/- through my SBH(STATE BANK OF HYDERABAD)debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now?...I have an emergency to apply for NIMHANS entrance as it was last day please kindly pay back my money as immediately as possible...please
                  reply to my mail [protected]@gmail.com
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Deven Makwana
                    from Mumbai, Maharashtra
                    Jan 28, 2016
                    Report
                    Copy

                    Address: Rajkot, Gujarat, 360005
                    Website: www.billdesk.com

                    I want to a transaction of reliance broadband billing but website is not open.
                    billdesk main website is also not open.
                    please consider it as soon as possible.
                    BillDesk customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Rakesha
                      from Delhi, Delhi
                      Jan 27, 2016
                      Report
                      Copy

                      Address: New Delhi, Delhi, 110062
                      Website: dimts

                      Made online payment for dimts fess of Rs 325 through canara debit card.My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". what to do now?. Rs325 has been deducted from my account and simultaneously my ccmt registration is not done .please refund me that much of amount.for that contact me at Vishal Patel.[protected]@gmail.com contact no- +91 [protected]
                      BillDesk customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        manish swarnkar
                        from Delhi, Delhi
                        Jan 26, 2016
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 560077
                        Website: www.rguhs.ac.in

                        I have done online payment for name correction in my mark card in the rajiv gandi university karnataka..but the money has be deducted from my account and page get error . so i didnot get my payment reciept number .. so i request to refund my money as soon as possible
                        Jan 28, 2016
                        Complaint marked as Resolved 
                        i have done online payment for name correction in my mark card in the rajiv gandi university karnataka..but the money has be deducted from my account and page get error . so i didnot get my payment reciept number .. so i request to refund my money as soon as possible POS PRCH ATM WDL SEQ NO 600719648872 ATM ID UBIACQ00 TRAN DATE (MMDD) 0107 TRAN TIME (HHMMSS) 193326
                        BillDesk customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          L
                          L K Das
                          Jan 26, 2016
                          Report
                          Copy

                          Address: Kolkata, West Bengal, 700012
                          Website: BillDesk.com

                          I am using SBI Debit Card to make payment to SBI Credit Card and other Insurance Company such as Kotak Mahindra /Bhart-Axa etc. who are also using Bill Desk but from 22/01/2016 I am not able to make payment. It showing that the site is not working now.
                          BillDesk customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Prabhu.sm
                            from Coimbatore, Tamil Nadu
                            Jan 25, 2016
                            Report
                            Copy

                            Address: 641001
                            Website: JetAirways

                            My account debited for Rs. 3411- on 24.1.16 no. EINB[protected]/JETAIRWAYS/whereas the ticket was NOT generated/cancelled. Pls credit back the amount.
                            BillDesk customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              gajananpatki
                              from Nagpur, Maharashtra
                              Jan 25, 2016
                              Report
                              Copy

                              Address: 411028
                              Website: Billdesk

                              I have made payment of my HDFC credit card through billdesk on 23_jan-16; but still no confirmation received. Ref.no.[protected]
                              BillDesk customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                3
                                300kundu
                                from Mumbai, Maharashtra
                                Jan 24, 2016
                                Report
                                Copy

                                Website: dhbvn.org.in

                                Sir on 24th Jan 2016 my balance of rs1061 had been deducted from my SBI account[protected] for the payment to dhbvn.org.in but not received by dakshin haryana payments. Bill is still pending shown by site dhbvn.org.in please Help for the payment refund or balance refund. [protected]@gmail. Com
                                BillDesk customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  Dipakranjan Ray
                                  from Kolkata, West Bengal
                                  Jan 24, 2016
                                  Report
                                  Copy

                                  Address: Kolkata, West Bengal, 700060
                                  Website: SBI

                                  My CESC consumer no. is [protected] and you have accepted my ECS Mandate form, confirmed by CESC vide their mail dated 28.08.2015. My banker is State Bank Of India. Monthly bills for September, October and November 2015 were paid by my Bank, but that of December 2015 was returned unpaid with the remark ECS MANDATE NOT RECEIVED. I find this excuse preposterous and untanable, since they have debited my account on 3 occasions as aforesaid. I telephoned you and I was told that you discussed this with SBI. Since I.m not at fault, I would again request you to take up the matter with their Service Branch and set things right without further delay and oblige.
                                  BillDesk customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    vjs333
                                    from Kanpur, Uttar Pradesh
                                    Jan 23, 2016
                                    Report
                                    Copy

                                    Address: 110096
                                    Website: BILLDESK

                                    Hi Team

                                    My Card Number is-[protected], I make a payment via bill desk but not payment received. ref. number not getting from HDFC & Also not getting mail from Bill desk.


                                    SBI- Transection id is IG0BJCHJW3


                                    Pls chek the issue & revert ASAP
                                    BillDesk customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      navi855
                                      from Bhiwadi, Rajasthan
                                      Jan 23, 2016
                                      Report
                                      Copy

                                      Address: 144001
                                      Website: amazon

                                      Sir, sorry to inform you that amount Rs 499 debited from my debit card for making payment of item on amazon online shopping website. Amazon shows msg that your payment did not received whereas amount debited from my account. Plz resolve the issue at the earliest . msg send by amazon ; your payment for dfolks women, s cotton unstitched has failed. please visit your orders on amazon.in to revise payment and avoid order cancellation
                                      BillDesk customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        HBL Global
                                        1.6
                                        (382)
                                        Sree Gokulam Chit & Finance
                                        2.5
                                        (2)
                                        UCO Bank
                                        1
                                        (946)