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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 23

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P
parthasgiri
from Kolkata, West Bengal
Jun 9, 2022
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This is to inform you that while trying to pay my property tax online, massage shown transaction failed but the amount got deducted from my bank a/c. I have checked KMC website and it is still showing the amount as
unpaid and no receipt generated.

Request you to investigate from your end and let me know what action has to be taken from my end.

Date of transaction: 08-june-2022
Bank: SBI
Tansaction details : TRANSFER TO[protected] INB
Kolkata Municipal Corpora
KOLMCORP Payments -
WSBI[protected]IGANSPOOH0
Amount: Rs.509

Appreciate your prompt response.

Regards
Partha Sarathi Giri
[protected]
[protected]
Jun 13, 2022
Complaint marked as Resolved 
Thanks. Amount refunded to account
BillDesk customer support has been notified about the posted complaint.
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    P
    Phonglo
    Jun 7, 2022
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    Address: Dibrugarh University

    I had made a payment of rs 1050 on 6tg of June 2022. The amount is debited from my account but the transaction status was shown error in the screen... I at first want to know if the debited amount is delivered to the merchant and if not when can I get the refund?
    BillDesk customer support has been notified about the posted complaint.
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      B
      BE IMAGINATIVE , INNOVATIVE AND CREATIVE
      Jun 7, 2022
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      Address: 1204, SG Benefit, Govindpuram, Ghaziabad 201013

      Dear sir/mam's
      On 6th June 2022 I have made a payment of ₹5000 to electricity department prepaid metre But electricity department did not get the payment and Amount is debited from the account. I'm sharing reference number of transaction. Kindly look into this matter and please refund the payment.
      Transaction reference number :[protected]
      BillDesk customer support has been notified about the posted complaint.
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        J
        Jpit
        from Ahmedabad, Gujarat
        Jun 6, 2022
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        Address: Ahmedabad

        I, Jaiprakash Kumar, my consumer ID No.[protected] made payment to UGVCL for bill payment of Rs.1532.80 but due to error payment not done and page appears error and also my money is debited from my account. Please refund my money as soon as possible.

        My transaction ID.WSBI[protected]IGANSAZLZ1
        BillDesk customer support has been notified about the posted complaint.
        Jun 06, 2022
        Updated by Jpit         I, Jaiprakash Kumar, my consumer ID No.[protected] made payment to UGVCL for bill payment of Rs.1532.80 but due to error payment not done and page appears error and also my money is debited from my account. Please refund my money as soon as possible.

        My transaction ID.WSBI[protected]IGANSAZLZ1
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          D
          drshefaligokhale
          Jun 4, 2022
          Jul 28, 2023
          This thread was updated on Jul 28, 2023
          Resolved
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          Resolved

          Payments made on mahavitaran app not reflected against the consumer no.

          1.Payment made on 05.05.2022 to MSEDCL, UPI ID :msetcl.[protected]@hdfcbank
          UPI REF :[protected] OF Rs.1000/ =.
          2.Payment made on 30.05.2022 to MSEDCL, UPI ID :bdgpay.[protected]@hdfcbank, UPI REF :[protected]

          BOTH THE PAYMENTS ARE NOT REFLECTED AGAINST MY CONSUMER NO. ON MSEDCL.

          I REQUEST FOR A REFUND ASAP....
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          D
          divyaSharma908
          from Rohtak, Haryana
          Jun 3, 2022
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          Resolved

          I was making a contribution of 50 thousand to my e-NPS account (National Pension System) through the Bill Desk payment gateway today (June 3, 2022) but the transaction failed before taking me to the NPS confirmation page. The amount has been debited from my ICICI bank account but not credited to my NPS account.

          PFA screenshot from my bank account for transaction details and the error faced on the billdesk gateway. Please help.
          Jun 4, 2022
          Complaint marked as Resolved 
          BillDesk customer support has been notified about the posted complaint.
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            N
            Nemalireddy
            from hyderabad, Andhra Pradesh
            Jun 3, 2022
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            TSSPDCL Payment done but still pending amount is showing--111445146

            Dear Team,

            Yesterday I have paid my pending bill through online payment(ICICI net banking),
            Payment is debited from my account but still pending amount is showing in APP

            Kindly check and clear the bill

            30 May
            '22
            BIL/ONL/[protected]/Southern
            P/TSSPDCL
            328.77

            Thanks
            NEmalireddy
            [protected]...
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            A
            Amar9504
            from Dhanbad, Jharkhand
            Jun 3, 2022
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            Website: Tata neu

            My transaction no is
            IC[protected]ZZNG
            IC[protected]ZZNH
            IC[protected]ZZNI
            i pay biill of jbvnl on 2 may 2022 by tata neu app my amount is deducted from my account and transaction shows successful but my bill amount is not reduced
            my jbvnl comsumer no is
            MKD03363
            MKC00933
            NMD01463
            please resolve this
            BillDesk customer support has been notified about the posted complaint.
            Jun 03, 2022
            Updated by Amar9504             My transaction no is
            IC[protected]ZZNG
            IC[protected]ZZNH
            IC[protected]ZZNI
            i pay biill of jbvnl on 2 may 2022 by tata neu app my amount is deducted from my account and transaction shows successful but my bill amount is not reduced
            my jbvnl comsumer no is
            MKD03363
            MKC00933
            NMD01463
            please resolve this

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              A
              ashima g
              from DELHI, Delhi
              Jun 2, 2022
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              Today morning I made a NPS contribution of Rs 10, 000 and the money was successfully deducted from my account but on the NPS page it reflected an error. It was done through the bill desk. The Transaction ID is [protected].
              BillDesk customer support has been notified about the posted complaint.
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                T
                TejasWalunj27
                from PUNE, Maharashtra
                Jun 1, 2022
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                My amount paid for e challan got debited twice from account. First time the webpage of billdesk payment gateway showed error. And my challan was not paid. But amount got debited. I checked again, but it was unpaid. So i paid it for the second time. Amount got debited and challan was paid. But the amount which got debited at first was not refunded by billdesk. They are not even replying to me. Very bad experience. One month has passed but they are not taking the responsibility.
                BillDesk customer support has been notified about the posted complaint.
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                  B
                  battsohail
                  from Doda, Jammu and Kashmir
                  May 30, 2022
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                  Address: departmentofpostbilldesk@hdfcbank

                  Sir i have paid 2 timed but it shows an error occurred
                  We cannot process your request at this time please try again later
                  And my amount of 200 has been deducted
                  Then they said me to wait for 72 hrs u will get refund but now today is 6th day they are not processing refund kindly take an action regarding these and help me.
                  BillDesk customer support has been notified about the posted complaint.
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                    T
                    tarapata
                    May 30, 2022
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                    Amount deducted from bank but not credited into TATAPLAY ACCOUNT NO 1422764165

                    I had recharged my Tata Play account no [protected] with Rs 300/- on 30 May 2022 at 8:43 AM through Google Pay UPI id billdeskbqr.[protected]@hdfcbank. The UPI transaction ID is[protected] with Google transaction ID CICAgOD7q5aXJA.

                    I had done a second recharged on the same Tata Play account no [protected] with Rs 275/- on 30 May 2022 at 4:11 PM through Google Pay UPI id billdeskbqr.[protected]@hdfcbank. The UPI transaction ID is[protected]...
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                    A
                    Aravind Sudarsanam
                    May 30, 2022
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                    Credit Card Payment Is Deducted But Status Not Updated in Dashboard

                    I have made a payment of Rs.1812/- towards my credit card payment using Phonepe App. The amount is debited from my account and received a SMS for the same.

                    Neither I receive an SMS for the credit card payment nor the credit card payment status is updated in dashboard.

                    Payment Merchant: BillDesk
                    Phonepe Transaction ID: T2205301335267750310891
                    Transaction Date: 30-May-2022
                    Transaction Time:...
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                    G
                    Geetha Balan
                    May 29, 2022
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                    I recharged my SBIFastTag using Google Pay. BillDesk was the Payment Gateway. I use ICICI Bank account.
                    Amount is debited but recharge was failure. It is coming like Confirmation Awaiting, in SBI FastTag.
                    BillDesk customer support has been notified about the posted complaint.
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                      S
                      Shivangit
                      May 27, 2022
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                      Here I am attaching my online payment receipt payment of Aiims requirement of Bsc nursing (hons.) that i made of my cousin's application form via AIIMS BILLDESK.
                      I have already done my payment but it is still showing make payment. The amount has been debited from my account. I also mailed to AIIMS but they are not
                      taking any action of it.

                      I request you to please solve my problem as soon as possible.
                      Application id U[protected]
                      Name of applicant Disha Thakur

                      Regard,
                      Shivangi
                      BillDesk customer support has been notified about the posted complaint.
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                        S
                        Sumedh Randive
                        May 27, 2022
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                        I have paid Rs 1525/- amount on KVS PORTAL ie kendriya Vidyalaya Sangathan through my UPI (Paytm) on 27th may 2022 as school fees but in billdesk its showing error. My amount got debited from my account. Request you to kindly refund my amount to pay school fees as early as possible
                        BillDesk customer support has been notified about the posted complaint.
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                          K
                          krishnapriyacb
                          from Kottayam, Kerala
                          May 26, 2022
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                          Dear sir,
                          I have made my payment for the application for AIIMS Bsc.nursing hons courses entrance exam to AIIMS BILLDESK. The payment was successful with my UPI I'd and 1500 rupees was debited from my account but in the AIIMS payment page an error occurred and my registration got cancelled.Now I don't know what to do. I made that money with lots of struggle. An image of the payment made will be attached along with this.
                          Please resolve this issue as soon as possible.
                          Hoping my money will be credited back to my account
                          BillDesk customer support has been notified about the posted complaint.
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                            G
                            guru agencies20
                            May 26, 2022
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                            Address: 4/71 MAIN ROAD KALLATHUR

                            Hello sir i have been living in kallathur village in ariyalur district for twenty days the shops has been closed but i have been today to pay 1632 ruppes for my shop bill no [protected]
                            BillDesk customer support has been notified about the posted complaint.
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                              R
                              Ruben Joshi
                              May 24, 2022
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                              Website: tslprb.in

                              My payment was done successful from paytm but in the tslprb.in shows payment was no successful and the money was debited from my account please help me out over this.
                              BillDesk customer support has been notified about the posted complaint.
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                                S
                                Srinnn
                                May 24, 2022
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                                I was debited with charges on May 12 2012 with transaction #[protected] and on May 16 2012 transaction #[protected]. Please do needful. I didn't use any services of billdesk.
                                BillDesk customer support has been notified about the posted complaint.
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