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BillDesk Complaints & Reviews

www.billdesk.com

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Updated: Nov 7, 2025

Complaints 5422

Resolved

656

Unresolved

4766

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BillDesk reviews & complaints page 233

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Address: Kamrup Metropolitan, Assam

Sir/Madam I have made a payment of BSNL mobile no. [protected] through your payment gateway, and so my account is debited with Rs486.00. Transaction description INB/[protected]/BSNL (BILLDESK)/me sep. But BSNL have not received the money yet. Please help me to solve this problem. And an urgent action is required as my last date for the payment is nearby. Transaction description: INB/[protected]/BSNL (BILLDESK)/me sep. Thank you.

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Address: Ahmedabad, Gujarat

Website: www.iimcat.ac.in

Today on 23/09/2015 around 9:30 am, while filing the Application form for CAT exam 2015, I made the payment of Rs.808.66 by my debit card o[censored]nion Bank of India, to client IIM Ahmedabad, through billdesk which were deducted from my Union Bank of India account but the site showed Transaction failed. since the transaction failure was shown no transaction Id in particular appeared on screen.Kindly refund the same amount to my account. VAISHALI RAMTEKE

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Address: Jaipur, Rajasthan

Website: www.billdesk.com/pgidsk/pgmerc/jvvnljp/JVVNLJPDetails.jsp

Dear sir;, I have paid the my bill amount is Rs.1470 on September 10, 2015, for bill no.[protected](sept 2015); KNO No. is[protected] through JVVNL Bill desk through SBI Net Banking & bank transaction ID is DSBI[protected]IGOAQVJWD2 TRANSFER But not Received Bill Payment Receipt and the same amount is not deducted from my online account. so Help me sir my Email id is [protected]@gmail.com Cont. No.[protected], [protected]

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Address: Chennai, Tamil Nadu

Billdesk - BSNL mobile recharge through BillDesk Portal
On22/9/2015, I tried to recharge my mobile (Mobile No. [protected]) in the BSNL webiste www.bsnl.in using BillDesk portal. The recharge amount was Rs. 220/- I opted for internet banking (ICICI Credit Card). The amount got deducted from my account but my mobile was not recharged even after waiting for nearly an hour. Today, the transaction history showed the transaction has failed. But the amount of Rs. 220/- deducted from my ICICI CREDIT CARD is not recredited to my account.Please arrange to recredit the amount Rs. 220/- back to my ICICI CREDIT CARD at the earliest. K.Palanivel

Aug 7, 2021

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 1, 2015

Dear Mr. Palanivel,

We regret any inconvenience faced. Please write to [protected]@icicibank.com with your contact details. Our official will contact you and assist. Kindly refer 'a2wsoa' in the subject line.

Regards,
ICICI Bank Customer Service Team

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Address: Thiruvananthapuram, Kerala

Website: www.billdesk.com

Hi, I tried to make a fee transaction using my CANARA bank DEBIT/ATM card for AIPGMEE exam 2016 on 16th September 2015 but it wasn't successful and it showed this message. "Reason: Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries." Also an amount of Rs3750 was deducted from my account.Money is not yet refunded back to my account . Please do the needful and please reply me at Email id [protected]@GMAIL.COM

Sep 24, 2015

Updated by veeveegee please contact me...i have messaged to your inbox my contact number..kindly do the needful.
Rs.3750 have been debited from my account and amount is not refunded back to my account yet

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On18/9/2015, I tried to recharge my mobile (Mobile No. [protected]) in the BSNL webiste www.bsnl.in using BillDesk portal. The recharge amount was Rs. 110/- I opted for internet banking (State Bank of India). The amount got deducted from my account but my mobile was not recharged even after waiting for nearly an hour. Today, the transaction history showed the transaction has failed. But the amount of Rs. 110/- deducted from my State Bank of India account is not recredited to my account. Following are the details of transaction. Transaction id: TXT[protected] Amount Rs. 110/- SBI internet banking transaction ref. No. DSBI[protected]IG0ARXELB2 . Please arrange to recredit the amount Rs. 110/- back to my SBI account at the earliest. Dr. Sudha

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Website: www.billdesk.com/pgidsk/ProcessPayment?wpage=wT7Grqwhk7HGN4dWYu3GweXf

Hi, I tried to make a fee transaction for iim cat exam 2015 on 20th September 2015 but it wasn't successful and it showed this message. "Reason: Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries." Also an amount of Rs1613.76 was deducted from my account. Please do the needful. Please reply me at Email id [protected]@yahoo.com Phone number [protected]

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BINDERdaad

from Pune, Maharashtra

Oct 21, 2015

21/10/2015 BILLDESK/EPNB[protected]/[protected]/ 2, 700.00 REFUND MY AMOUNT no bill pay ac no u41dd122708l

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Address: Mumbai City, Maharashtra

I have done a transaction of rs 5657 through my debit card but transaction is unsucessful but my amount has been deducted from my account.i dont know the transaction number but i can give my debit card number is [protected]. so pls transver the amount immediately the bank name is indian overseas bank my name is bharath kumar mobile no:[protected]

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Address: New Delhi, Delhi

Website: www.billdesk.com/

Hi, I am salman saleem from delhi, working as a creative head at skysafe studios. I made a Payment of Rs 5310/- to Bses through my credit card on 1 September 2015. While doing the payments, i got an error. Your transaction was declined. Please try again. Reason PME10007Invalid acquirer response. But i found that my money was debited through my Credit card, i thought it could be refunded by you guys in 3-4 working days.., but still after 15 days, my money is not Refunded. Please look into this matter, i already waited for so many days, try to refund my money as soon as possible. Transaction Reference Number DCMP[protected] Transaction Date and Time [protected]:08:53 CRN / CA Number [protected] Due Date 12/09/2015 Bill Amount 5130.00 Pay From Credit Cards/ Debit Cards looking forward for a positive response from you. Thanks

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Address: Jaipur, Rajasthan

Website: www.billdesk.com/

Dear Sir/Ma'am, I have a broadband connection of reliance and I paid my monthly charges online of Rs 630/- through myservices.relianceada.com which directed me to Billdesk as on 15th of September, 2015 and my bank account was debited with narration IBSM[protected]BILLDESKDOBC[protected] but payment was not received by Reliance in this regards and now 72 hours has been passed as on today i.e. 18th September, 2015 to the transaction yet my account was not credited again. So i request you that if payment has been made to Reliance then provide me acknowledgement so I can conveniently get through this situation and if not then I want to know in how much time my account will be credited again. Regards Vijay Kumar Soni Mob +[protected]

Aug 7, 2021

Complaint marked as Resolved

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 18, 2015

Dear Vijay,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Reliance Communications Customer Care

from Mumbai, Maharashtra

Sep 28, 2015

Dear Vijay,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications

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Address: Gautam Buddh Nagar, Uttar Pradesh

Hello, I tried doing a recharge from website www.billdesk.com on a BSNL number but the transaction Failed at last minute. Also the Amount of Rs. 109 got deducted from the account. Please initiate the refund for the money to the account as the recharge is no longer needed. I am attaching the screenshot for the same. I emailed my problem to [protected]@billdesk.com as well but no response. Details: Transaction ID: TXE[protected] Date for Transaction: 13-Sept-2015 Time: Around 11:20 PM Please help!

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Shikha-Naina

from Noida, Uttar Pradesh

Sep 22, 2015

Hi everyone, my problem is resolved. I got it done by 3 working days. Thank you Billdesk.

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Address: Chennai, Tamil Nadu

I made the below 2 transactions from Paytm for ordering at Dominos. The orders were not successful but Paytm is saying that they have processed the money to Dominos. But again Dominos is saying that they have not received any amounts for the below BILLDESK Orders. Please help me to track the transactions and let me know who is having the money now and how can I get my refund?

Time:[protected]:59:05
BILLDESK Order #DPT[protected]
Amount: Rs 444

Time:[protected]:25:05
BILLDESK Order #DPT[protected]
Amount: Rs 444

Complaint marked as Resolved

Money was with Dominos. Two transaction were made but orders were not placed. So they refunded back the money in my Paytm wallet.

BillDesk customer support has been notified about the posted complaint.

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Address: Gurgaon, Haryana

BILLDESK Order #DPT[protected] placed on[protected]:29 with Paytm Cash Txn ID[protected]. This order was failed at final page and no order placed with dominos. 971 INR Money has been deducted from paytm wallet. As per paytm below mail, billdesk will initiate the refund Please initiate refund asap.

BillDesk customer support has been notified about the posted complaint.

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Subhaketan

Sep 14, 2015

Dear Friend,

I am too suffering from the same issue. Rs.888 gone. I too tried to order Dominos through Patm Wallet. Similarly orders were failed at final page and no order placed with Dominos. Paytm is saying they processed to Dominos and Dominos is saying they did not receive the money.

Time:[protected]:59:05
BILLDESK Order #DPT[protected]
Amount: Rs 444

Time:[protected]:25:05
BILLDESK Order #DPT[protected]
Amount: Rs 444

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Address: Jhunjhunu, Rajasthan

Sir, I am Pradeep, I SUBMIT A CTET FORM . ctet registration no 60712824 is have paid twice for ctet19/08/ 2015 online form.When I submitted the payment through debit card than on end movment server has down and payment of rs.302.58. has been deducted from my card and when I took print out of confirmation page than message shown ‘NO FEES PAID’. Debit card :SBI card type :VISA t : rs.302.58 date:19/08/2015 merchant : central board of secondary education I request you to please return my first paid amount of rs 302.58 Payment deduct detail 19 aug.2015 POS[protected]

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Address: Ahmedabad, Gujarat

I placed an order at Dominos on 11 Sept 2015 using my paytm wallet. While processing the transaction there was some problem with the server, I guess and the order waas not placed. Later on I saw that the money (Rs.488) was deducted from my paytm wallet. So I contacted Dominos and they said that the order was not placed. Then I contacted Paytm and they said that payment through their wallet was made but there is some issue at Billdesk. SO I am requesting the folks at Bildesk to kindly resolve this problem ASAP.i ALSO CONTACTED PAYTM THEY TOLD ME TO CONTACT YOU AS AMOUNT THERE IS DEDUCTED

BillDesk customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi

I placed an order at Dominos on 11 Sept 2015 using my paytm wallet. While processing the transaction there was some problem with the server, I guess and the order waas not placed. Later on I saw that the money (Rs.685) was deducted from my paytm wallet. So I contacted Dominos and they said that the order was not placed. Then I contacted Paytm and they said that payment through their wallet was made but there is some issue at Billdesk. SO I am requesting the folks at Bildesk to kindly resolve this problem ASAP.

BillDesk customer support has been notified about the posted complaint.

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Rashmitha Shetty

Sep 20, 2015

I made my transaction for federal bank recruitment through bill-desk And the money is deducted from my debit card, But my transaction has not reached the respected site. Please tell me how to resolve this.

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Address: Kannur, Kerala

Dear Sir/madam, On[protected] i made online payment for BSNL Landline bill of Rs 1785.The amount is debited from my bank account but still now it is not credited in BSNL account. Bsnl website shows the amount is still not credited.the sudden server down affected the process. i did not recieved any message from Billdesk to my email or mobile number.i am really afraid, the money is debited from my bank account .. please solve the issue immediately. The details regarding the transaction are given below, Land line number :[protected] transaction date :[protected] Time : 3.05 PM, Debited or payed amount : Rs 1785 Payment gateway transaction number or Id : DCND[protected], the last date for landline bill payment is already over.please credit the money to bsnl account or please reverse back the amount to the debited account as early as possible.

Complaint marked as Resolved

Thanks for all for resolving my billing problem.the payment become successful now.quick response from the biildesk team through email after the complaint posted on consumercomplaint.in, they say it may solved within 48 hours.now its become successfull and i got the receipt also from BSNL. thanks to consumercompalints.in for giving me a platform for resolve my problem ...

BillDesk customer support has been notified about the posted complaint.

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Address: Ujjain, Madhya Pradesh

I recharge my mo.no.[protected] with rs 208 in Idea co. date[protected] time 6-28 pm by sbi debit cord, but recharge not done till to day . please return Rs.208 in my sbi A/C no.[protected] pos [protected] at Billdesk.com txn#[protected]

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Address: Bareilly, Uttar Pradesh

I made two transactions on 21st aug-2015 for recharging my mobile phone, but unfortunately my money debited and no recharge by BSNL because billdesk has not transferred the amount neither BSNL nor SBI. TXN[protected] Rs.100 TXN[protected] Rs. 200

BillDesk customer support has been notified about the posted complaint.

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While booking air ticket from Air India on line (from Air India Web site), on 27.08.2015, I have received SMS "Thank you for using your SBI Debit Card XXXX for a purchase worth Rs 15241 on POS 00005078 at Billdesk.com_BillPaty IN txn#[protected]" but the ticket has not been booked.

BillDesk customer support has been notified about the posted complaint.

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