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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 233

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S
Subhaketan
Sep 14, 2015
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Address: Chennai, Tamil Nadu

I made the below 2 transactions from Paytm for ordering at Dominos. The orders were not successful but Paytm is saying that they have processed the money to Dominos. But again Dominos is saying that they have not received any amounts for the below BILLDESK Orders. Please help me to track the transactions and let me know who is having the money now and how can I get my refund?

Time:[protected]:59:05
BILLDESK Order #DPT[protected]
Amount: Rs 444

Time:[protected]:25:05
BILLDESK Order #DPT[protected]
Amount: Rs 444
Complaint marked as Resolved 
Money was with Dominos. Two transaction were made but orders were not placed. So they refunded back the money in my Paytm wallet.
BillDesk customer support has been notified about the posted complaint.
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    nikhil khatwani
    from Gurgaon, Haryana
    Sep 13, 2015
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    Address: Gurgaon, Haryana

    BILLDESK Order #DPT[protected] placed on[protected]:29 with Paytm Cash Txn ID[protected]. This order was failed at final page and no order placed with dominos. 971 INR Money has been deducted from paytm wallet. As per paytm below mail, billdesk will initiate the refund Please initiate refund asap.
    BillDesk customer support has been notified about the posted complaint.
    Dear Friend,

    I am too suffering from the same issue. Rs.888 gone. I too tried to order Dominos through Patm Wallet. Similarly orders were failed at final page and no order placed with Dominos. Paytm is saying they processed to Dominos and Dominos is saying they did not receive the money.

    Time:[protected]:59:05
    BILLDESK Order #DPT[protected]
    Amount: Rs 444

    Time:[protected]:25:05
    BILLDESK Order #DPT[protected]
    Amount: Rs 444
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      P
      pkjeph07
      Sep 13, 2015
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      Address: Jhunjhunu, Rajasthan

      Sir, I am Pradeep, I SUBMIT A CTET FORM . ctet registration no 60712824 is have paid twice for ctet19/08/ 2015 online form.When I submitted the payment through debit card than on end movment server has down and payment of rs.302.58. has been deducted from my card and when I took print out of confirmation page than message shown ‘NO FEES PAID’. Debit card :SBI card type :VISA t : rs.302.58 date:19/08/2015 merchant : central board of secondary education I request you to please return my first paid amount of rs 302.58 Payment deduct detail 19 aug.2015 POS[protected]
      BillDesk customer support has been notified about the posted complaint.
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        M
        mohit665
        from Surat, Gujarat
        Sep 12, 2015
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        Address: Ahmedabad, Gujarat

        I placed an order at Dominos on 11 Sept 2015 using my paytm wallet. While processing the transaction there was some problem with the server, I guess and the order waas not placed. Later on I saw that the money (Rs.488) was deducted from my paytm wallet. So I contacted Dominos and they said that the order was not placed. Then I contacted Paytm and they said that payment through their wallet was made but there is some issue at Billdesk. SO I am requesting the folks at Bildesk to kindly resolve this problem ASAP.i ALSO CONTACTED PAYTM THEY TOLD ME TO CONTACT YOU AS AMOUNT THERE IS DEDUCTED
        BillDesk customer support has been notified about the posted complaint.
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          VivekSehgal00001
          from Varanasi, Uttar Pradesh
          Sep 12, 2015
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          Address: New Delhi, Delhi

          I placed an order at Dominos on 11 Sept 2015 using my paytm wallet. While processing the transaction there was some problem with the server, I guess and the order waas not placed. Later on I saw that the money (Rs.685) was deducted from my paytm wallet. So I contacted Dominos and they said that the order was not placed. Then I contacted Paytm and they said that payment through their wallet was made but there is some issue at Billdesk. SO I am requesting the folks at Bildesk to kindly resolve this problem ASAP.
          BillDesk customer support has been notified about the posted complaint.
          I made my transaction for federal bank recruitment through bill-desk And the money is deducted from my debit card, But my transaction has not reached the respected site. Please tell me how to resolve this.
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            T
            thejasrajpk
            from Mumbai, Maharashtra
            Sep 9, 2015
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            Address: Kannur, Kerala

            Dear Sir/madam, On[protected] i made online payment for BSNL Landline bill of Rs 1785.The amount is debited from my bank account but still now it is not credited in BSNL account. Bsnl website shows the amount is still not credited.the sudden server down affected the process. i did not recieved any message from Billdesk to my email or mobile number.i am really afraid, the money is debited from my bank account .. please solve the issue immediately. The details regarding the transaction are given below, Land line number :[protected] transaction date :[protected] Time : 3.05 PM, Debited or payed amount : Rs 1785 Payment gateway transaction number or Id : DCND[protected], the last date for landline bill payment is already over.please credit the money to bsnl account or please reverse back the amount to the debited account as early as possible.
            Complaint marked as Resolved 
            Thanks for all for resolving my billing problem.the payment become successful now.quick response from the biildesk team through email after the complaint posted on consumercomplaint.in, they say it may solved within 48 hours.now its become successfull and i got the receipt also from BSNL. thanks to consumercompalints.in for giving me a platform for resolve my problem ...
            BillDesk customer support has been notified about the posted complaint.
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              S
              Shakti Sawant
              from Bengaluru, Karnataka
              Sep 4, 2015
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              Address: Ujjain, Madhya Pradesh

              I recharge my mo.no.[protected] with rs 208 in Idea co. date[protected] time 6-28 pm by sbi debit cord, but recharge not done till to day . please return Rs.208 in my sbi A/C no.[protected] pos [protected] at Billdesk.com txn#[protected]
              BillDesk customer support has been notified about the posted complaint.
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                D
                Dr yadav
                from Chandigarh, Chandigarh
                Aug 29, 2015
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                Address: Bareilly, Uttar Pradesh

                I made two transactions on 21st aug-2015 for recharging my mobile phone, but unfortunately my money debited and no recharge by BSNL because billdesk has not transferred the amount neither BSNL nor SBI. TXN[protected] Rs.100 TXN[protected] Rs. 200
                BillDesk customer support has been notified about the posted complaint.
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                  G
                  gcpati
                  from Mumbai, Maharashtra
                  Aug 27, 2015
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                  While booking air ticket from Air India on line (from Air India Web site), on 27.08.2015, I have received SMS "Thank you for using your SBI Debit Card XXXX for a purchase worth Rs 15241 on POS 00005078 at Billdesk.com_BillPaty IN txn#[protected]" but the ticket has not been booked.
                  BillDesk customer support has been notified about the posted complaint.
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                    govindan.balaji
                    from Chennai, Tamil Nadu
                    Aug 26, 2015
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                    Address: Chennai, Tamil Nadu

                    Hi i too paid using deutsche bank online ref no DDBK[protected] on 24th aug using HDFC bill desk. I see the amount is still not credited to the credit card bill account. If i contact the contact number mentioned (i.e.) Chennai - 30986363 / 39914600, i do get no response and it just rings.Please look into it.
                    Complaint marked as Resolved 
                    The payment was posted late . But it had been posted with transaction date with the actual date on which i had paid. So no issues now.Thanks
                    BillDesk customer support has been notified about the posted complaint.
                    Dec 26, 2019
                    Updated by govindan.balaji
                    Thanks
                    The payment was posted late . But it had been posted with transaction date with the actual date on which i had paid. So no issues now.Thanks
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                      S
                      samyak201
                      from Mumbai, Maharashtra
                      Aug 22, 2015
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                      Address: Lucknow, Uttar Pradesh

                      Dear Sir, On 22.08.2015 i made online payment for kvpy examination of Rs/-1067 but on completion of process it said " sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries".but i have received confirmation sms of bank stating that the above amount has been taken from my account. i would like a refund of the full amount .please do contact me. With regards, Samyak Yadav, [protected]@gmail.com
                      BillDesk customer support has been notified about the posted complaint.
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                        D
                        Dushyant Readlan
                        from Mumbai, Maharashtra
                        Aug 22, 2015
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                        Address: New Delhi, Delhi

                        Dear Sir, Dated 20/08/2015, I paid online recharge payment Rs.1097/- through my Allahabad Bank Debit Card. The amount of payment had cut from my bank account but my mobile not recharged. According BillDesk suggestion, I send him a scanned copy of Debit card with amount debited proof but BillDesk not take supported action related to this matter. Please help me. Thankyou, Dushyant Readlan E-mail : Dushyant.[protected]@rediff.com Contact no. [protected]
                        BillDesk customer support has been notified about the posted complaint.
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                          dsyashu
                          from Jalandhar, Punjab
                          Aug 22, 2015
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                          Address: Mainpuri, Uttar Pradesh

                          Dear Bill desk team, I have recharged on 21.08.2015 to idea mobile number. Through your idea https://care.ideacellular.com/wps/portal/account/online-recharge site. I used obc bank net banking. The amount was debited immediately from my account Rs.100. But there is No recharged to mobile number-[protected]. My transaction No: IBSM[protected]BILLDESKDOBC[protected]. Please kindly settle this problem immediately. Thanking you.
                          BillDesk customer support has been notified about the posted complaint.
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                            rhhema latha
                            from Hyderabad, Telangana
                            Aug 21, 2015
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                            Transaction is failed but debited my account

                            Address: Chennai, Tamil Nadu

                            Augest 13 2015 1 am paying to bajaj finserv EMI amount .monthly EMI Rs.1420 online payment transaction is fail 4 times but debited account amount Rs 5720
                            reference number :
                            DIOD[protected] this amount was sucessful
                            DIOD[protected] this amont transaction is faild but didn't refund
                            DIOD [protected]
                            DIOD[protected]
                            last two transaction is sucessful but didn't add bajaj finserv account
                            kindly...
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                            vivekhazra
                            from Dhanbad, Jharkhand
                            Aug 19, 2015
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                            Address: Bankura, West Bengal

                            With due respect i would like to inform you that i was paying the C-TET exam fees through billdesk today evening, then the money had been deducted from my SBI account.It shows the narration - "POS PRCH POS [protected] Billdesk.com_BillPay SBIPG " in SBI account, but in my CTET account it still shows that my payment has not been done yet.I got a message from SBI - " Thank you for using SBI Debit Card ********* for a purchase worth Rs605 on POS[protected] at Billdesk.com_Billpay txn#[protected] " . Sir, Tomorrow is the last date of the payment of examination fees.Please kindly help me to get rid of this trouble.Either give me back my money in my account (A/C[protected], NAME- Ranjit Kumar Hazra) or complete the payment process as soon as possible.
                            BillDesk customer support has been notified about the posted complaint.
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                              skk307
                              from Bangalore, Karnataka
                              Aug 19, 2015
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                              Address: Bangalore, Karnataka

                              I have paid BSNL landline/broadnband phone bill amount Rupees 1784 on 18th Aug 2015. The amount is deducted from my account but reached in BSNL account.

                              Transaction Description: INB/[protected]/BSNL (BILLDESK)/BSNL

                              Amount Rs1, 784.00

                              Transaction Date 18 Aug '15
                              Bank - Axis


                              regards
                              Sunil
                              BillDesk customer support has been notified about the posted complaint.
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                                shrey mamgain
                                from Hyderabad, Telangana
                                Aug 19, 2015
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                                Address: Dehradun, Uttarakhand

                                Sir i want to know about the transaction held on 17 august 2015 at 2:37 pm of rs 45276. I was booking my air ticket the money got debited from my account but the Air India has not received the amount. transaction description POS [protected] at bill desk.com_bill pay txn #[protected].. i have also registered a complain in www.bookcomplaints.com n the complain no is #CCN01317850 . kindly refund the money in my account no [protected] as soon as possible
                                BillDesk customer support has been notified about the posted complaint.
                                AMIT KUMAR DAN

                                Sir I made a transaction of Rs 15420 through bill desk when i was booking an air ticket to Spice jet on 19 Aug 2015. the amount was deducted from my SBI bank A/c but the same was not paid to Spice jet. Transaction description is POS [protected] at Billdesk.com txn#[protected] . So please refund my amount and credit it to my A/c No [protected] as earliest.
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                                  14385
                                  from Mumbai, Maharashtra
                                  Aug 18, 2015
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                                  Address: Vadodara, Gujarat

                                  I would like to inform you that i have entering all required data while doing payment of fees of IBPS exam form through billdesk payment gateway dated[protected] but i got message that " sorry!we are unable to process your transaction.please contact us at [protected]@billdesk.com for further queries" . what should i understand from this message?please confirm at the earliest an refund my money as soon as possible.
                                  BillDesk customer support has been notified about the posted complaint.
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                                    vkpr
                                    from Ghumarwin, Himachal Pradesh
                                    Aug 17, 2015
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                                    Address: Gorakhpur, Uttar Pradesh

                                    I have paid application fee Rs. 200 from OBC bank Debit card . Money was debited from my account but transaction was not successful and Fee was not paid to IBPS. I need my money back immediately. IBPS Transaction ID- cwepojun15LV[protected]v2 Payment Date[protected]:55:01 Application Fee- 100 Rs. Payment gateway transaction id - DUPG[protected] IBPS Transaction ID-cwepojun15LV[protected]v6 Payment Date[protected]:02:33 Application Fee- 100 Rs. Payment gateway transaction id- DUPG[protected]
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                                      DebSarkar
                                      from Kolkata, West Bengal
                                      Aug 8, 2015
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                                      Address: Kolkata, West Bengal

                                      I have made my credit card payment of Rs.19048.24 on 06th August, but still the payment is not done. The bank is already charged a late fee charge, payment through billdesk really sucks.I didn't expect such pathetic service from them. Please reverse back the amount to the debited account as early as possible. Transaction details in my SBI account is showing as DSBI[protected]IG0AMFKDU0 TRANSFER TO[protected]. Please cal me @[protected] in case of any concern.
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