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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025

Complaints 5422

Resolved

656

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4766

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BillDesk reviews & complaints page 235

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Address: Kolkata, West Bengal

I attempted to pay my household CESC monthly bill amounting Rs 2110 once through debit card (UBI) and another time through netbanking (UBI) on 18/7/2015 and 19/7/2015. Both times the payment showed successful however the transaction kept failing on the redirection page after waiting for around 5-10 mins. I had notified Billdesk support regarding this but i have not got the refund. I request them to look into the matter with utmost importance.

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A

Avik Mukherjee

from Kolkata, West Bengal

Jul 19, 2015

attaching photo proof...

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Address: Rewa, Madhya Pradesh

hi my name is ashkrit tiwari i had done my payment for giving a exam on 18-07-15 my balance has been cut from the account and the transaction had been not done the message has written Sorry we are uable to process your request right now - Invalid merchant details (ERRP004). Reason: Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries. www.billdesk.com ©2008 IndiaIdeas.com Ltd....

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Address: Dharmapuri, Tamil Nadu

I had made netbanking payment for ebay to purchase Micromax Nitro A311 on 11.07.2015 through my Indian Bank account i.e via BILLDESK DINB[protected]/EBAY/ TRANSFER TO[protected]. Whereas the ebay has not yet delivered the said mobile to me and hence please clarify the payment details. If payment is credited then how to proceed further against the recipient not to compile my purchase order.

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Address: Gurgaon, Haryana

Hi, I have done a transaction through bill-desk of my SBICARD from Deutsche bank. My Deutsche bank transaction description INET/PAY/SBICARD/[protected] & find attached snapshot for the same. I need to know the transaction id of bill-desk as well as where is my amount & how much time it will take to credit into my credit card. Earliest response is needed, thanks. Please call me on my mobile : [protected] for any query & update the status. Regards Sunil Agrawal Mob : [protected] Email : [protected]@live.com

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Address: Budaun, Uttar Pradesh

On 17th july 2015 dear sir 2970rs deduct from my paytm wallet.on that day no transaction made by me .but automatically 2970rs debit in my Paytm wallet . BILLDESK Order #DPT[protected] Paytm Cash Txn ID[protected] pls resolve the issu e and credit my 2970rs in my paytm wallet.pls refund 2970rs in my Paytm wallet.

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Address: Krishna, Andhra Pradesh

My SBI account has been debited Rs.455/- in the name of Billdesk.com on 10-july-2015 I didn't done any kind of transaction that day I got a printed information regarding this in my passbook "POS[protected] billdesk.com" i think it is the transaction number ... i want to know the order details/person's details So i kindly request you resolve the issue as soon as possible. my mobile no - [protected] email - imcool.[protected]@gmail.com

Complaint marked as Resolved

They responded very quickly And they remind about me about autorenewal I had set Thank you consumer complaints for resolving the issue

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Address: Ghaziabad, Uttar Pradesh

On 06/07/2015 At12.02hrs i recharged mtnl delhi mob no [protected] for Rs 300/ ( Three hundred) transtion ID DCMP [protected] But the recharge FAILED. I did not receive any refund in my HDFC credit card through which the payment was made

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Address: New Delhi, Delhi

On 15/07/2015 at 12:11PM, I make a payment of Rs.10268/- through BillDesk vide SBI Debit Card on POS.00005077 at Billdesk.com IN txn #.[protected]. The amount was debited from my SBI account, but in the SpiceJet portal the status of the transaction is mentioned as failed.I request you to make immediate refund of Rs.10268/- to my account enabling me to make fresh booking with airline.

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Address: Bokaro, Jharkhand

Dear Sir,[protected] An online recharge was tried for Idea Cellular no. [protected] of amount Rs. 242/= on[protected] at around 15.15 pm. The same amount was deducted from my SBI debit card account. Unfortunately I failed to note down the Transaction ID believing upon the past. My account in IDEA CELLULAR [protected] shows no recharge history of above and this no. [protected] has stopped functioning. My request is to (i) either refund already deducted amount of Rs 242/= on my S B I account.or (ii) recharge the no. [protected] of IDEA Cellular. please post your reply at mail below: [protected]@gmail.com or contact at no. +91-[protected]

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Jul 15, 2015

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Jul 15, 2015

Dear Customer,

We tried contacting you on your primary Idea number and alternate number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular

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I have paid my BSNL landline phone bill through internet banking on 9.7.2015. The amount was debited from my bank account, but in the BSNL portal the status of the transaction is mentioned as failed. Till today(14.7.2015) the amount was not refunded to my bank account. I herewith attached the photocopy of the cyber receipt for the deduction of amount and the failure information provided in the BSNL portal as a PNG file

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T

transfertoquick

from Mumbai, Maharashtra

Jul 14, 2015

provide mobile number

V

vrittansh srivastava

from Allahabad, Uttar Pradesh

Jul 15, 2015

on 14/06/2015 i recharged my mobile who is no. [protected] but it is not successful & also cut my balance 249 rupees by my bank

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Address: New Delhi, Delhi

sirs, The above said amount was debited to our bank account with Punjab and sind bank on 10.7.2015 and was not credited to airtel mobile account. I understand that said amount was debited but could not be credited to my service provider.ie airtel delhi since then i had already paid the my airtel bill again. you are requested now to kindly refund / reverse my amount of rs. 870.00 lying with you. regards.

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Address: Thiruvananthapuram, Kerala

Dear Sir, BILLDESK Order #DPT[protected] Paytm Cash Txn ID[protected] A man hached my paytm accountand order this. what can i do ? Can i know the order details/person's details. I filed a complaint against this malpractice. But no response is there. Pls help me. Thanks.

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Address: Bareilly, Uttar Pradesh

Dear Sir, yesterday on 12 Jul 15 at around 2200 hrs I made a payment of Rs. 10, 114/- through Bill Desk SBI Debit card on POS [protected] at Bill Desk .com_Bill Pay+Txn23%[protected] to pay e.mitra.gov.in for REAP 2015. Details at annexed. The payment was not made but the amount was debited from my SBI A/C. Kindly refund it on priority.

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E

Edwin9

from Thiruvananthapuram, Kerala

Jul 13, 2015

Dear Sir,
BILLDESK Order #DPT[protected]
Paytm Cash Txn ID[protected]
A man hached my paytm accountand order this.
what can i do ?
Can i know the order details/person's details.
I filed a complaint against this malpractice.
But no response is there.
Pls help me.
Thanks.

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Address: Bangalore, Karnataka

On 10th May I had ordered Dominos Pizza and I made the payment through Paytm. The money was deducted from my Paytm wallet but the order did not get complete. I was again redirected to Dominos payment page I had contacted Paytm regarding this and they said the transaction is showing successful from their side to BILLDESK.However the order did not get confirmed from Dominos side. I have attached the screenshot of the order details from Paytm. Kindly look into it. Siddharth

BillDesk customer support has been notified about the posted complaint.

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M

Maadhu Ramadas

from Chennai, Tamil Nadu

Mar 14, 2017

Hi there... I have faced the similar problem. Did you get the money back ?

J

jaganjagan

from Bengaluru, Karnataka

Jun 17, 2018

Hi there... I have faced the similar problem. Did you get the money back on 11/06/0218? I donno how to get back this amount which was ordered on dominos.

F

Frankaruo

Aug 5, 2020

Hi team,

I have used my Paytm wallet money to register for an App today (August 5th, 2020). Money was deducted from my wallet however the registration failed for the App.
Please help.

F

Frankaruo

Aug 5, 2020

Hi team,

I have used my Paytm wallet money to register for an App today (August 5th, 2020). Money was deducted from my wallet however the registration failed for the App.
Please help.

K

Kulwinder Sawna

Oct 12, 2020

ATHLETICS LEAGUE TECHNOLOGY PRIVATE LIMTED -I am kulwinder singh and i am add mony mojo poker pool and detected money my account and money not add by mojo poker pool heppen plz refund my money and there is screenshort my transaction Please refund my money.

K

Kulwinder Sawna

Oct 13, 2020

I am kulwinder singh and i am add mony mojo poker pool and detected money my account and money not add by mojo poker pool heppen plz refund my money and there is screenshort my transaction Please refund my money.

T

Thakkar Devang

Apr 10, 2021

Dear Bill desk team

I have paid amount through paytm wallet on dated 07.04.2021 at 01:31AM.

But still amount has not received by receiver account.

VPT[protected] transaction ID with Bill desk

Kindly do the needful and provide your sincere support to resolve the issue at earliest .

Payment details / transaction id screenshots attached for your reference.

With Best Regards
Devang Thakkar
[protected]

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Address: Haridwar, Uttarakhand

respected sir /madam, actually i wanted to place an order from ebay using my paytm wallet but due to some error the order didnt got placed and my amount of rs 100 was debited from my paytm account so i want you to kindly return it to back to my account. thank you. the ebay customer care is saying that the order is not placed so why my paytm wallet is charged if i havent got the order confirmation even or i should say that there is no log showing in my ebay account that that particular product has been payed by me. so i would request you to kindly see into my matter thank you. Hi there! You just made a payment to BILLDESK Rs. 100.00 was deducted from your Paytm wallet. Your updated Paytm wallet balance is Rs 0.75.

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Address: Chennai, Tamil Nadu

i did a online bill payment for my aircel mobile number, payment had been deducted from bank account but I didn't got any confirmation message. Payment details rs - 800 on POS 00005078, biildesk.com_billpay IN txn#[protected]. i request to you refund as soon as possible.

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I have already made the online payment of electric bill (WBSEDCL) for the billing month July, '15, August, '15 & September, '15 for rupees 3211.56 (including bank charges) vide transaction ref. no.: IGOAHTMBT0 on 09/07/2015 against consumer ID[protected], Consumer Name: Harakali Ghosh. But till date no transaction receipt have been generated from your end. Now, either arrange to refund my money deducted if payment procedure not completed so that further payment can be made from my end or generate payment receipt against my payment for the billing month July, August & September, '15 to avoid any further confusion & also for my future record.

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Address: Gautam Buddh Nagar, Uttar Pradesh

Dear Sir, I, Vinod Singh Rawal made a payment of Rs 879 through Bill desk portal however the amount was not credited in Vodafone bill A/C.The Tx Ref is"5 10/07/2015 bio/[protected]/PGMIB-/VODAFONE_DIC138 Dr.879.00. Request refund the debited Money inti my account. V .S.RAWAL

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Address: Kolkata, West Bengal

Dear sir, Yesterday while i was doing a online payment for trade licence payment (kolkata) while i was made the payment there was sudden disturbence from server side i cannot print the receipt but now they are showing it unpaid and money has been debited from my account my transaction is made through billdesk transaction no(DPNB[protected]/[protected]) i want a refund from billdesk. my email id:[protected]@ymail.com

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M

minchini

from Dhone, Andhra Pradesh

Jul 17, 2015

Dear sir, my application in Deecet application amount is 200/- iam transaction is sbi debit card in bill amount 200/- is resevudu in my account transaction sacss bat my joanrall no is not print out and sms tak and action in my complent my email id babanoor.[protected]@gmail.com(POS[protected] + txn%23[protected]

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Address: Patna, Bihar

Sir, I had paid holding tax of patna nagar nigam on 27.06.2015 on on net banking trough bill desk. Transaction is done Rs. 4143.42 by icici bank account but still now transaction is not showing confirm of patna nagar nigam site and not generate payment receipt. According to icici bank transaction status is Transaction ID [protected], Payee Name_ BPC-BILLDESK, RS. 4143.42 Date 27.06.2015

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Jul 17, 2015

Updated by v.s.prasad Please, confirmation of my payment to patna municipal carporation or refund amount.

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V

v.s.prasad

from Kolkata, West Bengal

Jul 11, 2015

good.

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