Submit a Complaint
Claimed

BillDesk Complaints & Reviews

www.billdesk.com
1
Updated: Nov 7, 2025
Complaints 5422
Resolved
656
Unresolved
4766
So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
BillDesk

BillDesk reviews & complaints page 24

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
ranjit0402
Sep 5, 2022
Report
Copy

Hi,

I have paid my LIC premium online and selected the bill desk options to pay the premium but after approve the transaction, premium receipt not generated. However the premium amount is debited from my account.

Kindly advice for the same.
BillDesk customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    I
    Ikssssss
    from Varanasi, Uttar Pradesh
    Sep 5, 2022
    Report
    Copy

    I tried paying for my friend's NPTEL course, my money got debited from the bank but the payment status was failed.
    The money hasn't been refunded till now.
    BillDesk customer support has been notified about the posted complaint.
    View replies
    My money got debited while the payment status showed failed. However, my friend immediately paid again after which the payment status showed successful but the amount got debited twice and it was only successful after the second time.
    Bill desk has not refunded the debited amount yet.
    Please do so at the earliest, some people need that amount of money for other needs too.
    Reply
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Kim_shadow
      from Tirupati, Andhra Pradesh
      Sep 5, 2022
      Report
      Copy

      Address: https://enps.nsdl.com/eNPS/OnlineSubscriberRegistration.html?appType=main

      I have made a tier1 transaction of Rs
      500 from NPS PORTAL on 5.9.22 (12:41 am). The amount is deducted from my account but I have not received my PRAN NUMBER yet. Please advise and find my attached screenshot of the payment details.

      Acknowledgment no:11284971
      Acknowledgment Date: 04/09/22

      website: https://enps.nsdl.com/eNPS/OnlineSubscriberRegistration.html?appType=main
      BillDesk customer support has been notified about the posted complaint.
      View replies
      Kindly submit your query at https://npscra.nsdl.co.in/Log-your-grievance.php.
      Reply
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Singh.gs
        from Lucknow, Uttar Pradesh
        Sep 5, 2022
        Report
        Copy

        Address: Lucknow- UP

        I have done my prepaid meter recharge of 300/- on 31/08/2022 but token not generated hence recharge unsuccessful amount debited from my account and still not refund in account. Please make process to refund.
        BillDesk customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          SravanKothoju
          Sep 5, 2022
          Report
          Copy

          Dear Partner,

          Greetings from RenewBuy!

          Thank you for your trust and confidence in our services. Your continued support has helped us become one of India’s fastest growing insurance distribution platform and stand true to our vision of simplifying insurance and making it accessible to all.

          You recently logged a ticket with a subject of Payment Deducted but Policy not recieved for HERO HONDA SPLENDOR PRO (AP36AT3029) with us. This e-mail is to advise you of an update to that ticket.

          The following comment was added to ticket [payment-deducted-443040]:

          Dear Partner, We would like to inform you that payment is yet not confirmed at insurer end. We are continuously checking with the insurer, and we will update you soon. Regards
          Regards,

          Team RenewBuy
          [protected]@renewbuy.com

          transaction done by k.sravan kumar [protected]@gmail.com hdfc bank account holder...
          BillDesk customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            arnabadak
            Sep 5, 2022
            Report
            Copy

            WBSEDCL billdesk payment has been done through UPI on Vidyut Sahayogi App for Rs. 611. Money has been deducted from the bank but the electric bill remains unpaid. Please help me.
            BillDesk customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Kalevaibhav
              from Powai, Maharashtra
              Sep 2, 2022
              Report
              Copy

              Address: Mumbai

              Myself Vaibhav Dnyandeo Kale. On 26 th of August I did 20 rs payment transaction for MLWB membership to MLWB through Billdesk .
              UPID NO[protected],[protected]
              I did 20 rs payment transaction for twice so instead of 20 rs I had paid 40 rs so it's my humble request to refund my 20rs transaction which is failed .
              BillDesk customer support has been notified about the posted complaint.
              Sep 02, 2022
              Updated by Kalevaibhav               Humble request to refund the 20 rs failed transaction as soon as possible .
              Txn ID - 720964 (MLWB) .
              Membership Name - Nikita Vaibhav Kale.

              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Kankatala Satyanarayana murthy
                Sep 2, 2022
                Report
                Copy

                I have paid the bill on 30 Aug 2022 and the amount of 879 and the service no is praviate and the amount not refunded
                BillDesk customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  @
                  @@1234
                  from Mysore, Karnataka
                  Sep 1, 2022
                  Report
                  Copy

                  Address: Mysore

                  I had paid fees on dated 28/08/2022 through Google pay rs5700 with UPItransaction ID:[protected] to kendriya vidyalaya sangathan and it's successful but the school portal is showing fees has not been initiated and fees has not been paid we need an urgent refund to pay again or else we will complain it consumer court the nessary screen has been attached
                  BillDesk customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    venkatraju007
                    from Hyderabad, Telangana
                    Sep 1, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    5000rs money is debited from my icici account but its doesnt show credited transaction at nps account it finally has shown failure at nps after transaction debited money from my bank account.transaction done via billdesk.please check status of transaction and revert to my email venkatraju.[protected]@gmail.com
                    UPI:[protected]
                    Sep 1, 2022
                    Complaint marked as Resolved 
                    i have recieved message from nps that money transaction for credit has been intiated and will get updated on nps portal
                    BillDesk customer support has been notified about the posted complaint.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      R2000m
                      from Bhopal, Madhya Pradesh
                      Sep 1, 2022
                      Report
                      Copy

                      I paid my fees amount 530 rs but is not happen please refund my money 530rs there is screenshot of my transaction
                      BillDesk customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Adars01
                        Aug 31, 2022
                        Report
                        Copy

                        Address: Rourkela,Odisha

                        On 26 August 2022, 11:48 PM.I had done a transaction using BillDesk payment gateway(UPI) to TPWODL(Tata Power Western Odisha Distribution Limited) to pay my electricity bill but it was not successful because Rs 514 was deducted from my account and it did not reflect in TPWODL'S website.So please help me with it as soon as possible.
                        BillDesk customer support has been notified about the posted complaint.
                        Sep 02, 2022
                        Updated by Adars01                         Today I had recieved a mail regarding this from consumer complaints.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          [email protected]
                          Aug 31, 2022
                          Report
                          Copy

                          Sir,
                          I am writing this complaint to inform you that my name is suvam chatterjee, My enrollment number is WBPSC[protected]
                          After filling form of District Officer (Adv No.04/2022], When i trying to pay my exam fees rs 211.89, After transaction PSCWB page showed " Sorry! your session is expired", . So I tried 2 times (1st on 30/8/22 and 2nd on 31/08/22), And 2 times deducted my money. Total 211.89*2=423.78 Rs. Please Refund my extra 211.89 Rs, And updated my form that paid.

                          My mob no: [protected]
                          BillDesk customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            RAVI MALJI
                            Aug 30, 2022
                            Report
                            Copy

                            I was making a contribution of 12 thousand to my e-NPS account (National Pension System) through Bill Desk payment gateway today (Aug 30, 2022) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.

                            PFA screenshot from my bank account for transaction details. Please help.
                            BillDesk customer support has been notified about the posted complaint.
                            View replies
                            I am facing same issue . How did your issue got resolved?
                            Reply
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Antarjal kushagrata
                              Aug 26, 2022
                              Report
                              Copy

                              This company seems to be a cheating company. It is not small amount but more than 100K INR amount got deducted from my account when I was trying to pay my credit card bill but it is showing that the payment failed.

                              I work in the area of API integration. Generally, when the API is failed, it should revert the money to my account in maximum 5 to 10 minutes. It is been more than an hour but the money is not credited back to my account.

                              The worst part is that they don't even have a customer service contact number to speak to.

                              All you can do is lodge a complaint via web portal which we don't know who and when will they respond to.

                              These kind of companies to should not be given licensed to run these big transactions.

                              Very disappointed and worried about myoney that when will I get back.

                              It is hard earned money. You should not play with our money.

                              Sorry to say but it is an idiotic application to me.
                              BillDesk customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mallikarjunareddybommireddy
                                Aug 25, 2022
                                Report
                                Copy

                                I have paid 500 rupees for migration certificate and amount is deducted from my bank account using upi and billdesk shoes an error and does not generate the acknowledgement number now I cant download the migration certificate but amount is deducted from my bank account using amazon upi
                                BillDesk customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  kumarankur
                                  Aug 25, 2022
                                  Report
                                  Copy

                                  While registering for the NPTEL exam after entering OTP for payment it showed a blank page with a page error. Got an email from the NPTEL stating the confirmation of successful payment of exam registration fees and money was also deducted from the bank. But on the NPTEL course page, my course is being shown in the "unpaid" list and the payment status is "payment_initiated". My UPI reference number:[protected]
                                  Please look into this matter as most urgent as the deadline for the NPTEL payment is near.
                                  BillDesk customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rajalingam N
                                    Aug 22, 2022
                                    Report
                                    Copy

                                    Address: Bsnl

                                    Utr no[protected] and T2208221134586212846688 please refund amount
                                    BillDesk customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sanjai sngh
                                      from Bulandshahr, Uttar Pradesh
                                      Aug 21, 2022
                                      Report
                                      Copy

                                      Address: Bulanfdhshr

                                      Mere upi khate se Paisa cut Gaya Hai parantu Billdesk dwara LIC Premium ka bhugtan nahin kiya Gaya Hai kripya shighra nidan karane ka kasht Karen
                                      BillDesk customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sanjai sngh
                                        from Bulandshahr, Uttar Pradesh
                                        Aug 21, 2022
                                        Report
                                        Copy

                                        Address: Bulandshshr

                                        Hamare upi khate se rupya cut Gaya Hai parantu LIC ka premium bhugtan Bil tax dwara Nahin kiye jaane ke sambandh mein Hamari samasya ka nidan karane ka kastkasa
                                        BillDesk customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          GrahakSeva.com
                                          1
                                          (56)
                                          Mobikwik
                                          1
                                          (7162)
                                          ING Vysya Bank
                                          3.2
                                          (245)