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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 248

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T
Thatavarthi Bhadriraju
Mar 22, 2015
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Address: Hyderabad, Andhra Pradesh

I am BHADRIRAJU T . Today[protected] i try to pay my ( southern power distributon company of telagana) electricity bill[protected] transaction is failed but amount debited from my south india bank account. i also try second time. second time transaction is succes (REFERENCE NUMBER IS BSMP[protected]) and bill is generated. Kindly verify and my faield transaction amount 461.84 credit my account. ThankQ for your best service.
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    Divya Lohidhakshan
    from Calicut, Kerala
    Mar 22, 2015
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    Address: Thrissur, Kerala

    We are receiving "PBE10002-Authentication failed" error message while performing BSNL Landline bill payment using South Indian Bank Maestro Card, even after providing the correct card details. Can you help us understand what could be the exact reason for this error?
    BillDesk customer support has been notified about the posted complaint.
    I am getting the error "PBE10002-Authentication failed" while making MTNL online payment using CITI Bank Master Debit Card. When spoke to MTNL customer service they said "Sorry sir we cannot do anything about the error but we will penalize you for late payments".


    Gaurav Vyas
    Mumbai
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      S
      Samsuddin Ansary
      from Dinhata, West Bengal
      Mar 21, 2015
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      Address: Purulia, West Bengal

      My Name-Ajay MahatoMy sbi Account No.[protected]Card No.519XXX9176Txn Id.[protected]Mo-[protected] I have paid rs. 200 for form fill up of west bengal police through bill desk. dated on 17/03/15 at 03:03 PM, but after payment it did not redirect to registration page. so i did not get registration no. in this situation i asked for refund my money as soon as possible.
      BillDesk customer support has been notified about the posted complaint.
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        R
        rsjoshi
        from Ahmedabad, Gujarat
        Mar 20, 2015
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        Sir, today I reserved S.T.Bus ticket.My amount of Rs 441/-debited from my SBI Debit Card 622**4556 on POS [protected] at Billdesk.com-BillPay txn #[protected].on 20/03/2015 at 08:19:54am.but i do not reserved S.T.Bus ticket due to error. But above amount is debited from my account so kindly refund my amount.Thanking you. -
        BillDesk customer support has been notified about the posted complaint.
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          Medipelly
          from Bengaluru, Karnataka
          Mar 19, 2015
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          Sir,

          I have been trying to apply for JAIIB for the last two days, but not able to complete the process of bill payment, it is showing as THE WEB PAGE IS NOT AVAILABLE.

          As today i.e.20.03.2015 is last date for applying for jaiib, kindly suggest an alternate method to complete the process i.e. Payment in Bank of jaiib fee.

          please look in to this matter and teat this matter as most urgent, at least try to resolve this problem till 11pm today.
          I expect the positive results for the issue by 12pm today.

          Thanks & Regards,
          Ashok
          Asst. Manager,
          Adilabad Dist Co-op Bank Ltd., Adilabad
          [protected]
          [protected]
          BillDesk customer support has been notified about the posted complaint.
          i have not yet resolved the problem, after resolving my problem i can rate it.
          Thank you
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            P
            Pitamber Joshi
            from Ujjain, Madhya Pradesh
            Mar 19, 2015
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            Resolved

            Address: Gwalior, Madhya Pradesh

            i have paid a idea bill from my idbi account through netbanking by billdesk gateway. my money is deducted from my account but bill is not paid.
            transaction date:19/3/2015
            transaction id: 49694926 through idbi bank
            Transaction Description :IPAY/ESHP/BD/59688229/BIDB[protected]_IDE
            amount:INR 200.64
            please revert back my money as fast as possible.
            Aug 5, 2021
            Complaint marked as Resolved 
            Dear Customer,

            We regret the inconvenience caused. Please share your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

            Thanks & Regards,
            Customer Care, Idea Cellular
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              S
              senthil gopal
              from Chennai, Tamil Nadu
              Mar 19, 2015
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              Address: Salem, Tamil Nadu

              Yesterday i Pay BSNL Landline Bill Rs 628/- at Bsnl site( Net Banking) through Billdesk Trnsaction Ref no TX[protected], Money Deduct my SBI Bank A/c but Last Page SHOW Error Bill Not Paid till So Please Revert Back money To a/c . Details Date18-Mar[protected]Mar-2015) TO TRANSFERINB BSNL Payments Ref no BSBI[protected]IG00TFELX0 TRANSFER TO[protected]Amount 628.00
              BillDesk customer support has been notified about the posted complaint.
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                V
                vishrut111
                from Thiruvananthapuram, Kerala
                Mar 19, 2015
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                Address: Kheda, Gujarat

                I have added 500rs to my freecharge credit using corporation bank internet-banking, money debited from my account i cant get any credit, transation detail is as follows Account number :[protected] Transaction date:[protected] Withdrawal amount:500 Particulars:CN[protected] FREECHARGE cred Merchant Name:India ideas OTC:BCRP[protected]
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                  J
                  jojo pandey
                  Mar 17, 2015
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                  Address: Nainital, Uttarakhand

                  Got diducted my money 2 times from my acount no-[protected] and my fee was not submited at last i have to use other bank atm but my 1516 rs were diducted so plz refund my money your 2 txn numbers were[protected] and[protected] plz sir refund my money to my a /c
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                    A
                    anish abi
                    Mar 17, 2015
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                    Address: Hyderabad, Andhra Pradesh

                    Below was the confirmation mail from bill desk for my credit card payment, but till i didnt get amount credited in my credit card its already been one week when i have done this below transaction.

                    Dear Customer, As requested by you, please note that the following payment has been processed through BillDesk:Company Name: HDFC Credit CardCard No: xxxx xxxx xxxx 2214Payment Amount (Rs Ps): 3500.00Payment Date: 5th March 2015Payment through: State Bank of IndiaTransaction Identification Number: BSBI[protected]Please quote your Transaction Identification Number for any queries relating to this request.Note: Payment will be credited to your card account within 2 working days
                    BillDesk customer support has been notified about the posted complaint.
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                      K
                      kumarce89
                      from Delhi, Delhi
                      Mar 16, 2015
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                      Address: Gautam Buddh Nagar, Uttar Pradesh

                      Dear sir/ mam, I was trying to pay my LIC policy premium online through BillDesk payment gateway on[protected]. After making payment an error massage displayed for unsuccessful transaction (massage attached) but premium amount Rs 5833.48 debited to my OBC bank account ( statement attached). Till date I received neither premium receipt nor refund of deduction. As you are the medium for payment hence I would like to request to check out and resolve the issue at earliest. thanks Pramod Kumar Mob no- [protected] LIC policy no[protected] A/C no debited- [protected]
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                        J
                        josmin
                        from Guntur, Andhra Pradesh
                        Mar 16, 2015
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                        Address: Guntur, Andhra Pradesh

                        Respected sir I am Sunil Babu from Guntur, Andhra Pradesh. Today i.e[protected] I paid the payment for APICET. For this payment i got the Transanction id.BSBI[protected]IG00SXBNB4 but the application is not completed.Immediately I called to apicet helpline number they told me that payment was not completed.But in my account 261 rupees dedited from a/c no.[protected] .Please you could clear my request.Is payment is done or what? If payment is done send me Refference id and transaction id. Thanking you sir
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                          Shrikant Musale
                          from Pune, Maharashtra
                          Mar 16, 2015
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                          Address: Kolhapur, Maharashtra

                          I tried paying my LIC insurance premium of Rs. 3562.00 through net banking using my YES BANK account on 14/03/2015. My bank account was debited by Rs. 3562 but my insurance policy premium is still pending. So you are requested to revert my amount to my bank account as early as possible. MANISHA SHRIKANT MUSALE [protected].
                          BillDesk customer support has been notified about the posted complaint.
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                            D
                            Depavath Anil Kumar Naik
                            from Delhi, Delhi
                            Mar 15, 2015
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                            Address: Bangalore, Karnataka

                            While paying the fees for an application my money has been debited and my application status shows that the application has not completed and again I had paid for the application for the second time cheque reference number PG-[protected] and it was successfully done so can you please refund the excess amount, cheque reference number is PG-[protected] which has been debited but my application status showed that the payment has not been received
                            BillDesk customer support has been notified about the posted complaint.
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                              S
                              soma sharath chandra kumar
                              from Vijayawada, Andhra Pradesh
                              Mar 15, 2015
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                              Address: Hyderabad, Andhra Pradesh

                              I have paid the land line bill of my telephone No.[protected] throgh ICICI credit card to day at 3-40PM. Ihave not received the payment receipt but a notification that the payment cannot be processed though the amount was debited to my credit card. Please reply to me immediately and send the payment receipt to my e mail - somas4 [protected]@ yahoo.com
                              BillDesk customer support has been notified about the posted complaint.
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                                S
                                Sajil S Mannel
                                Mar 15, 2015
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                                Address: Kollam, Kerala

                                yesterday 14 march, i paid my bsnl wimax bill, the amt of 1747 is debited from my account and still the payment is pending.today when i checked nothing is showing there. this is the referance given in my bank statement "BSBT[protected]IG00SQRKO5 TRANSFER TO [protected] BILL DESK-ONLINE INTL" my SBT acount number is [protected] IFSC SBTR0000056 mobile [protected]
                                BillDesk customer support has been notified about the posted complaint.
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                                  B
                                  biren.biswal18
                                  from Mumbai, Maharashtra
                                  Mar 14, 2015
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                                  Address: Dhenkanal, Odisha

                                  Sir, I have applied an online application form. After submission the form, I paid Rs. 600.00 but the transaction failed vide the following transaction No. Status Failure (PBE10002-Issuer or switch unavailable) IBPS Transaction ID oiclsfeb15LV[protected]v4 Payment Date [protected]:21:46 Application Fee (Rs.Ps) Rs.600.00 Payment Gateway Transaction ID BSMP[protected]
                                  BillDesk customer support has been notified about the posted complaint.
                                  please refund an amount of Rs.600.00 to my account.
                                  please refund an amount of Rs600.00 to my account
                                  Sir, I had made an online bill payment. After which I paid Rs. 6130 but the transaction failed vide the following transaction No. Status Failure (PBE10002-Issuer or switch unavailable)BSES Transaction reference no. DSMP[protected] Payment Date[protected] and time 17:53:26 Bill Payment (Rs.Ps) Rs.6130 CRN no [protected]

                                  money not transferred

                                  Actually we pay ed bill to reliance post paid reliance net connect* but they told us that they didn't got money they also told that they didnt got money and money would be with billdesk so plz refund our money
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                                    R
                                    Rajendra Chhimwal
                                    from Khatauli, Uttar Pradesh
                                    Mar 14, 2015
                                    Resolved
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                                    Resolved

                                    Address: Nainital, Uttarakhand

                                    I recharged my dishtv for Rs2010/-.My account is debited but I did not get recharge. Transaction description PGDR/Dish_TV_PayTM/[protected]:27:23/s BANK OF BARODA BO RAMNAGAR (NAINITAL) UTTARAKHAND.
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    BillDesk customer support has been notified about the posted complaint.
                                    Dear Rajendra

                                    We are sorry for the experience you had. Please write to us about your problem with your VC number, mobile number and email ID at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

                                    Regards,
                                    Online Team
                                    Dishtv
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                                      V
                                      veerusam
                                      from Chennai, Tamil Nadu
                                      Mar 14, 2015
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                                      Address: Bangalore, Karnataka

                                      SIR, yesterday night around 11:58 o clock in night, i have made a payment in IISC for admission fees buit my application is showing that i have not paid my application fess, amount of Rs 813 have been deducted from my account but, , , it is showing that amount has not been paid, , please refund my money back as soon as possible.
                                      BillDesk customer support has been notified about the posted complaint.
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                                        prasanth varasala
                                        from Thrissur, Kerala
                                        Mar 14, 2015
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                                        Address: East Godavari, Andhra Pradesh

                                        Sir today i.e, 14/03/2015 i paid the idea post paid bill for no [protected] from my SBI credit card.i was debited of Rs.168, but it says that my transaction was failed, so i continued for second time and it says again my transaction failed but it was debited twice in credit card.can u make sure that my bill was paid or not..if it is not paid then can u please refund the money back..thank you
                                        BillDesk customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We are investigating this issue with the concerned team. We will get back to you soon.

                                        Thanks & Regards,
                                        Customer Care, Idea Cellular
                                        Dear Customer,

                                        We tried contacting you on your Idea number but we couldn't’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

                                        Thanks & Regards,
                                        Customer Care Idea Cellular
                                        Dear Sir,

                                        Thank you for your Quick response can you please contact on my other number that is [protected] as i am not using present number [protected], you can contact me any time

                                        thanks
                                        with regards
                                        V.Prasanth
                                        [protected]
                                        Dear Sir,

                                        just now i contacted my SBI credit card customer care he said the bill is already credited to idea payment Mumbia, i am herewith attaching the report of credit card, please find the issue as early as possible

                                        with regards
                                        V.Prasanth
                                        [protected]
                                        Dear Customer,

                                        As per your telecon with our customer service associate on 20th March 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

                                        Thanks & Regards,
                                        Customer Care, Idea Cellular

                                        hdfc transation failed in debit card while booking SETC ref no :BILLDESK4896

                                        Dear Sir While booking SETC ticket transaction failed in HDFC debit card, but already SMS came as debit ref no:BILLDESK4896 TIME :12:31:42, kindly refund the money Regards Balaji S

                                        2 times payment made but payment not recieved to BSNL ,

                                        Hi, I have done a postpaid bill payment of Rs.469 two times against mobile no.[protected], but both time error is given by bill desk & amount is debited from my account, so kindly refund my money back ASAP.total amount-938/-

                                        Thank u
                                        Swapnil
                                        [protected]
                                        Sir, On 11/01/2019 i paid the idea post paid bill for no [protected] from my SBI Bhim upi.i was debited of Rs.200, but it says that my transaction time is out, can u make sure that my bill was paid or not..if it is not paid then can u please refund the money back..thank you

                                        Contact-
                                        Lalit
                                        [protected]
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