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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025

Complaints 5422

Resolved

656

Unresolved

4766

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BillDesk reviews & complaints page 250

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Address: Coimbatore, Tamil Nadu

on 25th feb ipaid the land line bill for bsnl phone no 0422/2424829. the transaction nois tx[protected].i was informed that the receipt no for th e bill was given as[protected], unick id[protected], bill no[protected].iwas also informed by cell message that the bill amount has been debited to my credit card account.to my surprise your portal informed through a message on my computer that sorry we are unable to process your transaction.kindly inform me the factual position as to whether the bill has been actually paid or nt

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Address: Bangalore, Karnataka

i am having an axis and sbi card and on 24th feb 2015, i received a call from [protected] saying that the person is calling from payback department and himself introduced as Manager and asked for card details for verification. i was in hurry for urgent meeting, i gave the details and that time did clicked that it was fraud call. then is received airtel payment bill desk 4960 and 4958 payment has been done from your card from my sbi and axis back credit card. i don't know who to trust. It would be great if you could take strict action and help me get may hard earn money. let me know any details to be required.

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Address: Dakshina Kannada, Karnataka

I had made a bus ticket booking on KSRTC official website to bangalore from mangalore on[protected] and return on[protected] at a cost of Rs1479 but failed to receive my booking.My payment gateway no is-BVJD[protected].Please do help as soon as possible.

Complaint marked as Resolved

I had booked a ticket to bangalore from mangalore on ksrtc website but was unable to receive my tickets and also lost my money.But thanks to billdesk's consumer complaint forum, I was refunded my money without any hassle.Thanks a lot for being so transparent in your activities.

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R

Raghu V Crp

Mar 12, 2021

I had booked a ticket from dharmasthala to Bangalore on ksrtc website on 11/03/2021 at a cost of Rs 1300 but failed to receive my booking.My payment gateway no is-BVJD[protected].Please do help as soon as possible.

S

Ss#

Mar 26, 2021

Plz refund

S

Shwetha Rao

Oct 12, 2021

I just tried to book two tickets from udupi to hospet on the date 14/10/2021... But amount has been detected from my account yet tickets are not booked... Kindly refund the amount

B

Bhargav Chowdari

Aug 28, 2022

Payment has been done in my phone pay but status is showing fail

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Address: Kolkata, West Bengal

Sir, I am Preetam Kumar Nath. On 24/02/2015 I made a online payment of Rs. 504.49 through netbanking to CESC Limited from my Allahabad Bank account. My account was debited and payment is successful as per my bank statement. However in the Return page CESC notified that 'Payment not received.Transaction unsuccessful.' I am still waiting for any confirmation about that payment. Payment was done through Billdesk Payment Gateway. My Bank Transaction ID :[protected]. Kindly do the needful at your earliest.

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Address: Chennai, Tamil Nadu

With reference number- BSBI[protected], i would like to bring to your notice that my payment has not been received by HDFC Bank towards credit card payment which i made it on February 18, 2015 for Rs.20, 000 from State Bank Of India... Please let me know at [protected]@yahoo.com or call me at [protected]... My name is Nibras Ahmed K.M and please solve this issue at the earliest.

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i have make my online payment of tatasky Rs.230 with help of BILLDESK.com they have shown me the message Reason: Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries. where my bank account is debited with the amount of 230 showing message that an amount of 230 INR has been debited to a/c no. XXXXXXX1008160 by POS transaction. on 23 feb 15 17:56:25 i just want to know if recharge is unable to process, then why my payment debited to afore said account.

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Address: Banaskantha, Gujarat

Hi I m Dr. swapnil, I tried to pay bsnl landline bill of rs 3359 on 21 feb, amount has been debited from my sbi account bt nt received to bsnl through bill desk... Transaction id : TX[protected] bill no : [protected] sbi transaction id : BSBI[protected]IG00QEDIF0

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p_kumarnath

from Kolkata, West Bengal

Feb 24, 2015

Sir, I am Preetam Kumar Nath. On 24/02/2015 I made a online payment of Rs. 504.49 through netbanking to CESC Limited from my Allahabad Bank account. My account was debited and payment is successful as per my bank statement. However in the Return page CESC notified that 'Payment not received.Transaction unsuccessful.' I am still waiting for any confirmation about that payment. Payment was done through Billdesk Payment Gateway. My Bank Transaction ID :[protected]. Kindly do the needful at your earliest.

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Address: Mumbai City, Maharashtra

I made my HSBC Credit Card Payment using Bill Desk Facility. The Transactions were as follows Date - 16th Feb 2015 Transaction Id - BHDF[protected]-BilldkHSBCCREDITCARD Ref. No[protected] Amount - Rs. 5, 500.00 Date - 16th Feb 2015 Transaction Id - BHDF[protected]-BilldkHSBCCREDITCARD Ref. No[protected] Amount - Rs. 31, 608 The amount has been deducted from my bank account however it has not yet been credited to my HSBC account. Please resolve this issue on Priority. Let me know if you need any other information.

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B

Billdesk support

Feb 20, 2015

Please share ur contact we will touch as soon as possible

Thank
Billdesk team,
Support

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I PAID RS.500/ TO CSEB.GOV.IN AGAIST CONSUMER BP NO-[protected] ON 03/02/2015 THROUGH ONLINE PAYMENT MODE BY YOUR PAYMENT GATEWAY. THE AMOUNT HAS NOT BEEN UPDATED TILL NOW AND IT HAS AGAIN ADDED IN THE BILL FOR THE CURRENT MONTH AS LAST MONTHS UNPAID AMOUNT. I PAID THIS MONTH BILL AGAINST TXN REF NO. IG00QBWRR8, DATED-20/02/2015 THRUOGH YOUR PAYMENT GATEWAY. IT RESULTED IN DOUBLE PAYMENT OF RS. 500/-. IS THE AMOUNT NOT BEING AUTO UPDATED BY YOUR SERVER AGAINST THE SAME BP NO. KINDLY LOOK INTO THE MATTER AND SEND ME THE DUPLICATE BILL. MY ADDRESS- S N SINGH, QR NO- B-10, JNV CAMPUS, BHUPDEVPUR, DIST- RAIGARH CG-496661 [protected]@gmail.com

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Address: Kolkata, West Bengal

Please note that, against the following debit entry the amount has not been credited to CESC through Billdesk. The amount has not been reversed to my account yet. Please do the needful for reversal of the same or guide me accordingly. CENNET_KOLKATA MAIN OFFICE. CENTRAL BANK OF INDIA., 33, NETAJI SUBHAS ROAD., KOLKATA. WEST BENGAL. Branch Code :00107 Account Number : [protected] Product type : Cent Convenient - New Scheme ANUPAM BANDYOPADHYAY 01/02/2015 01/02/2015 08103 TO TRANSFER/CESC/[protected]//INB - TRANSFER TO A/[protected] 904.49 293003.27 DR Anupam Bandyopadhyay

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A

Anupam Bandyopadhyay

from Mumbai, Maharashtra

Feb 19, 2015

Please resolve.

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Address: Mumbai City, Maharashtra

Sir/mam I Recharged my airtel money accaunt.mob no is [protected], amount of 500 on[protected] and my pos 22311003 at pytm-billdesk mumbai lnd txn#[protected] . Through my sbi account no [protected] & my atm card number is [protected] . plz check & refund my money.

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Address: Kolkata, West Bengal

Sir/mam I recharged my AIRTEL digitaltv account no. [protected] amount Rs 3575. on 19/02/2015. and my pos [protected] at Billdesk.com_billpay txn#[protected]. Through my SBI account no:[protected] and my ATM card number is[protected] PLEASE CHECK AND REFUND.

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C

Costomer suppor11221

Feb 19, 2015

Please shere ur contact details we will touch as soon as possible

Thanks,
Billdesk tem

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Address: Pune, Maharashtra

When i tried to pay my reliance travel insurance the amount got deducted from my bank account but the transaction was incomplete. Here is my transaction details:

Transaction Date : 18 Feb 2015
Transaction description: INB/[protected]/RELIANCE GENERAL INSURA/
Transaction Amount : INR 1669

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C

Costomer support001

Feb 18, 2015

Please share u r contact detail we will touch as soon as possible

Thanks &regardas
BILLDESK SUPPORT TEAM,

Reliance General Insurance Customer Care

from Gurgaon, Haryana

Feb 19, 2015

Mrs. Jeyanthi S,

We are glad to inform you that your policy has been generated, we have sent the policy on registered email id.

Regards,
Reliance General Insurance

S

sureshdhadve

from Mumbai, Maharashtra

May 23, 2016

Billdesk — Tata Sky DTH payment thorugh HDFC Bank Ltd.

Amt. Rs. 555/- debited from my HDFC Bank A/C, due to error in the sever shows that we are unable to process your transation. Please do the Needful. Sdd Mob:[protected]

N

nivethastudio

from Karaikkudi, Tamil Nadu

Jun 9, 2016

recharge fail

Dear sir I TWO TIMES TODAY RECHARGE MY SUNDIRECT IOB INTENETING BANKING BUT NOT RECHARGE MY TV PLS FIND ATTCHED PAMENT RECEPIT

K

Kiran Kumar Bangaru

from Kakinada, Andhra Pradesh

Jun 16, 2016

I paid Money deducted but not retrun back

I paid Money to Pay You Broadband on 19/11/2014 u deducted money from my side and that transaction was fail but i did not come money return back my money pls thank u

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Address: Bangalore, Karnataka

While doing tata docomo online recharge, the amount had been deducted but the recharge was not successful. its been two days and i still didnt get any refund or refund related information. Here is the transaction details: Date:17 Feb 2015 Reference number: BHDF[protected]-TATA DOCOMO-Billdesk Cheque No:[protected]

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R

rajesh6638

from Chennai, Tamil Nadu

Jul 13, 2015

Dear sir as i recharge bsnl mobile [protected] Rs 135/- online on 6.07.15 through IOB internet banking. Amount has deducted from my bank acount but there is no message from bsnl. Trn ID is Bild-Bsnl[protected][protected]@862460. I have not received refund till now. Pl refund my amount.

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Sir I recharged tata Sky ID[protected] through sbi credit card on Billdesk on 12/02/15 and my payment request had been captured successfully and Rs 1510 debited from my sbi card on 12/02/15 but after recharge, this amount is not received in my tatasky account... Kindly tell me that where is my payment?

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Address: Chennai, Tamil Nadu

Sir, My husband Mr V Nagarajan has today by about 8.18 pm made the following online payment through my HDFC bank a/c towards my property tax due to Corporation of Chennai for the 2nd half year of 2014-15 against No.09/116/01621/000. Though the payment has been debited to my bank account no receipt is received and further the sum also not credited to my property tax account of Corporation of Chennai. Kindly look into this arrange to credit the sum to Corporation of Chennai and send me the e-receipt early. Kindly respond to my e-mail is [protected]@rjpinfotek.com. 15 Feb 2015BHDF[protected]-BilldkCORPORATIONOFC[protected] Feb 2015 434.62 Regards, K.Lalitha Bavani, 16/28, Neeli Veerasamy St., Triplicane, Chennai - 600005

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Address: Kolkata, West Bengal

Dear Sir,

I have registered W.B.C.S. (EXECUTIVE) ETC. EXAMINATION, 2015
application form on 15/02/2015 and submitted it successfully..My
logged in registration no is NTP0006934..I have paid exam fee for
W.B.C.S. (EXECUTIVE) ETC. EXAMINATION, 2015 application by online by a
SBI DEBIT CARD on 15/02/2015...
Billdesk have cut 215.62 /-from my account...215.62 /- deducted from my SBI account ...The BILLDESK transaction id is showing POS[protected] in my bank account
details..But till now my payment status is showing "PAYMENT FAILED"..
What can i do now...??

Thanks and Regards,

Subhabrata Bose
Registration No NTP0006934
Mobile No - [protected]

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Address: Patna, Bihar

Dear Sir/Madam This is to inform u that i try to do them AIRTEL DTH recharge on 5/2/15 through SBI debit card worth rs 355 POS 00005078 having txn #[protected] but amount was deducted & charge not done so kindly credit the debit amount in my account as early as possiable. Regards SACHIN [protected]

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Address: Latur, Maharashtra

Sir I was trying to top up BSNL mobile [protected] on date 11/02/2015 around 18.00 hrs.for Rs.150/-.The amount was debited from my bank of Maharashtra account, but the mobile was not topped up. The transaction was done through VISA debit card bearing no.[protected].You are requested to do the needful to get refund

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Address: Latur, Maharashtra

Sir, kindly refund me Rs. 5520/-. Some one cheated me calling from mobile no. [protected] on 11/2/15 at 9.53am. that my atm card's pin no.is going to be block ed and needing change and asked me to give details of my atm card. So I gave and then that person purchased article worth Rs. 2, 020/- afterward he withdrawn 3000/- and then 500/- online. When I received message of purchasing from BOI I surprised and I am shocked. Kindly refund me.
Details:
I got messages like following
BOI Star Sandesh Rs 2020 has been debited to your account XX0085 from POS-OXICASH-BILLDESK on 11-02-15. available balance is 3743. and another are similar for deduction of 3000/- and then 500/-

These transactions are fraud. identify details of these transactions

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Jayesh Shakya

from Tadepallegudem, Andhra Pradesh

Jul 9, 2015

MY FORM IS COMPLETE . BUT PAYMENT NOT RECEIVE .

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