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Updated: Nov 7, 2025
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A
aksharananda1887
from Dehra Dun, Uttarakhand
Oct 2, 2014
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Address: Dehradun, Uttarakhand

Yesterday at 5:00 pm I did a mobile data pack recharge of Vodafone mobile No. [protected] for an amount of Rs. 96 through Internet Banking. The amount wad deducted from my bank account but the recharge was NOT successful. I called the Vodafone customer care and they said that the amount is not credited to their account. My Bank Transaction Id: State Bank Of India Transaction No. IG00AFFHJ2 for Rs. 96. Kindly refund the amount to my said account ASAP. KIndly send me an email regarding the Status. My Email: [protected]@gmail.com
Aug 14, 2020
Complaint marked as Resolved 
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    S
    sonali04
    from Kolkata, West Bengal
    Oct 1, 2014
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    While recharging through bsnl portal for a bsnl no. Amount of Rs. 375 got deducted from my hdfc bank account for the failed recharge. My transaction id:TXE[protected] Please revert back as soon as possible and kindly refund my money. Attaching the photocopies related to transaction.Please try to refund my money as soon as possible.
    Aug 14, 2020
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      K
      kimanickam
      from Nagercoil, Tamil Nadu
      Oct 1, 2014
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      Address: Madurai, Tamil Nadu

      Sir/Madam, I paid Rs.155/- to recharge my data plan in BSNL. It is debited in my Indian Bank A/c. but not credited in BSNL. Refund requested. Ref:[protected]/10/2014 07:54 AINB [protected]/BSNL. IndianBank A/c.[protected]. Please do the needful for refund. Yours, K.Manickam
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        G
        Gurpreet10206
        from Gurgaon, Haryana
        Sep 30, 2014
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        Address: New Delhi, Delhi

        Hi, I paid my hdfc credit card payment thorough bill desk as usually i do every month but this time when i was doing it i was done with the icici net banking part and when it was successful from the bank then the page routes back to bill desk and on that page i got error :Sorry we are unable to process your transaction.We apologise for the inconvenience and request you to try again later.that was the message i got but when i called my bank which is icici they said it was successful from there end.my email address is g.[protected]@gmail.com, Phone number is [protected]. hope to get resolution to this soon.
        Aug 14, 2020
        Complaint marked as Resolved 
        BillDesk customer support has been notified about the posted complaint.
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          N
          nikhilsingh2595
          from jamshedpur, Jharkhand
          Sep 30, 2014
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          Address: East Singhbhum, Jharkhand

          sir i was makeing payment from my credit card .suddenly billdesk payment page come before me.there was written that this information will sent to third party, so i cancel the payment.then a msg come to my regter mob about the deduction of RS 36 FROM MY CREDIT CARD.SO I WANT YOU TO REFUND MY BALANCE
          BillDesk customer support has been notified about the posted complaint.
          Oct 01, 2014
          Updated by nikhilsingh2595           Sir I was making payment from my credit card .Suddenly bill desk payment page come before me.there was written that this information will sent to third party, so I cancel the payment.then a msg come to my regter mob about the deduction of RS 36 FROM MY CREDIT CARD.SO I WANT YOU TO REFUND MY BALANCE.so, I request you to solve it as soon as possible.
          THANK YOU
          YOUR FAITHFUL
          NIKHIL KUMAR SINGH
          MOB NO-[protected]
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            V
            varunrajbr
            Sep 30, 2014
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            Address: Bangalore Urban, Karnataka

            Dear Billdesk team, I use billdesk regularly to pay my HDFC credit card payment. Today while doing the transaction the page stopped at an error after logging into my Icici bank account. Now the money got debited, but the transaction is not complete. Please reverse the transaction. Below are the details: Credit Card : HDFC, Titanium Please contact me on my email varunraj.[protected]@gmail.com Regards, Varun Raj +91-[protected]
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              P
              premkumar780
              from Chengannur, Kerala
              Sep 30, 2014
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              Address: Chandrapur, Maharashtra

              Dear sir, I had done the payment as on 02/07/2014. to MSEDCL for E-Tender. from SBI bank Debit card but they told me they not get the payment but the payment is deducted from bank. Transaction reference number:- MCMP[protected] Transaction Amount :- 2950/- sir please do the needful process, because the payment is pending from last 3 month. regards, Bhupendra Upare [protected] [protected]
              Aug 14, 2020
              Complaint marked as Resolved 
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                M
                madanmodak92
                from Mumbai, Maharashtra
                Sep 29, 2014
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                Address: Nadia, West Bengal

                Dear Sir/ Madam, I have done online payment but transaction unable to process for my BSNL Land line No[protected] for Rs1092 on POS00005092 at Bharat_Sanchar_Nigam_L IN txn#[protected] dated 29.09.14 .But amount deducted from my SBI debit card. My SBI Account No.:[protected] Branch: Dhantala, IFSC Code: SBIN0011373. Pl solve the matter..
                BillDesk customer support has been notified about the posted complaint.
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                  R
                  ramalingam mani
                  from Chennai, Tamil Nadu
                  Sep 24, 2014
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                  Address: Chennai, Tamil Nadu

                  Sir/ madam,

                  My land line bill amountrs.1632/- remitted on 04.09.2014 through my canara bank debit card, but not to taken in my bsnl account .

                  Again now remite the above amount in bsnl counter in chennai kodambakkam . [my telephone no.[protected]] rs.1632 /- receipt.No.Chn[protected]/ dt.19.09.2014.

                  Already canarabank online payment transaction no. Tx[protected] dt.04.09.2014.Time 07.14.Pm. Canara bank referance .No.[protected]/dt.04.09.2014.Time 19.12.10[chennai koyambedu branch tamilnadu] please resolve my compliant .

                  Yours faith fully,
                  R.Mani.Chennai.[[protected]]
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  BillDesk customer support has been notified about the posted complaint.
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                    V
                    Vikram Bhagwat
                    from Bengaluru, Karnataka
                    Sep 24, 2014
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                    Address: Pune, Maharashtra

                    Online payment of status show payment failed but my bank account debited as bellow Payment Status : FAILED(PBE10002-Do Not Honor). IBPS Transaction ID : sbiasposep14LV[protected]v3 Payment Date : 18/09/2014 09:29:02 Application Fee (Rs.Ps) : 500.00 Payment Gateway Transaction ID : MSMP[protected] and Payment Status : FAILED(PME10013-3D Secure Authentication failure). IBPS Transaction ID : sbiasposep14LV[protected]v4 Payment Date : 18/09/2014 10:26:52 Application Fee (Rs.Ps) : 500.00 Payment Gateway Transaction ID : MSMP[protected] Two time my account debited but payment status show fail till to date (24.09.2014) my bank Account not credited by Rs.1000/- and customer care (pane) not give proper answer my questions . So what I can do?
                    BillDesk customer support has been notified about the posted complaint.
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                    Why transaction failure is coming( PBE10002) .All the details of mine are correct
                    how to resolve this problem.
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                      C
                      Chandra Nath Saha
                      from Kolkata, West Bengal
                      Sep 23, 2014
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                      Address: Kolkata, West Bengal

                      I am Chandra nath saha, on 29/08/014 www.wbsedcl.in pay (Payment failed : Bill desk is waiting for response form bank) no response form bank. Rs 803.49 deducted from my SBI account no is [protected] but billdesk not paid Ref no MSBI[protected]IGY8468563 TRANSFER TO[protected] .please refund my money.
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                        S
                        sadik55
                        from Sirur, Maharashtra
                        Sep 22, 2014
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                        Address: Hingoli, Maharashtra

                        Ref no id [protected]
                        Transation type bill payment
                        Debit bank name icici bank
                        Debit acount[protected]
                        Trans amount 8900
                        Remarks hdfc ergo


                        Benifisary acount hdfc ergo general insurance co ltd
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                          S
                          selvi pillai
                          from Gurgaon, Haryana
                          Sep 22, 2014
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                          Resolved

                          I made online payment for electrice bill dtd. 29.9.14 for Rs. 9787.86 of BSES Rajdhani Power Ltd. through Canara Bank ATM cum debit card my transactions was failed with error "Reasons: sorry! we are unable to process your transaction. Please contact us at [protected]@billdisk.com for any queries" what to do now? Rs.9787.00.86 has been deducted from my account in the name of Shashi Kumar Verma SB account no.[protected] of Canara Bank Sheik Sarai Branch, New Delhi .and simultaneously my electric bill payment is not done. Please refund me that much of amount in the above mentioned bank account and contact me [protected]@gmail.com. Contact no. [protected]
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            K
                            kumarsarma
                            from Guwahati, Assam
                            Sep 21, 2014
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                            Sir, I have done online payment for my BSNL Land line No [protected] for Rs58 on 20.09.14 .But amount deducted from my SBI debit card POS [protected] at Billdesk.com_B ill Pay txn#[protected]. But transaction not successful. Pl solve the matter.
                            BillDesk customer support has been notified about the posted complaint.
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                            Sir myself anil, i made online fee payment for KVS exam online payment of rupees 780rs through my icici debit card no [protected] ac no[protected],
                            But the payment was not successful and the amount of 780rs cut my account balance
                            ples refound my balance,
                            mob no. [protected] email id [protected]@gmail.com
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                              S
                              simplygarry
                              from Jammu, Jammu and Kashmir
                              Sep 20, 2014
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                              Address: Ludhiana, Punjab

                              Hi i am Dr. Gurinder Singh from Ludhiana. I made a payment of my bsnl wimax bill of 758 rs through billdesk on 18 sept 2014 at 10:37 pm. Payment was debited from my SBI bank account but the bill was not paid. I have a sms from SBI bank saying payment made towards billdesk.com. Thank you for using your SBI Debit Card for a purchase worth Rs758 on POS [protected] at Billdesk.com_BillPay txn#[protected] Please resolve this.
                              BillDesk customer support has been notified about the posted complaint.
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                                R
                                rajmishra165
                                from Bargarh, Odisha
                                Sep 19, 2014
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                                Address: Cuttack, Odisha

                                sir, i had tried recharging my bsnl mobile through bsnl portal on 16th september 2014 for an amount of Rs 220/-.though the amount was deducted but recharge was not successful. The transaction number is[protected]. I had also previously submitted my detailed complaint on Billdesk Grahak Seva forum but no communication is made till date. I am requesting you to kindly solve the problem as soon as possible.
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                                  S
                                  sloga52
                                  from Bengaluru, Karnataka
                                  Sep 19, 2014
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                                  Address: Bangalore, Karnataka

                                  Dear sir, I have made payment for airtel postpaid mobile bill through yes bank online. After the TXN is completed the message is showing. Reason: sorry we were unable to process your TXN we appologise for the inconvenience and request you to try again. TXN Date:[protected] NET TXN:BILLDESK MYBK[protected] Rs.795/-. regards, s.logaraj
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                                    P
                                    PRIYAM DWIVEDI
                                    from Delhi, Delhi
                                    Sep 18, 2014
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                                    Address: New Delhi, Delhi

                                    sir During recharge of my Mobile no [protected] on16/9/2014 for Rs 99/ mobile no was wrongly mentioned as[protected] and Rs 99 was deducted from my SBI account . I tried to contact on the said mobile No but the same is non- functional. Kindly refund Rs 99/ in my bank account. PRIYAM DWIVEDI E mail [protected]@rediffmail.com Mob no [protected] [protected]
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                                      A
                                      Anitha MN
                                      Sep 17, 2014
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                                      Address: Alappuzha, Kerala

                                      I have processed thru BSNL online portal to recharge my mobile no. [protected] on 17/09/2014 for Rs. 200/- and amount deducted form State Bank of Travancore net banking vide ref MSBT [protected]IGZ6833076 transferred to [protected] Bill Desk payment portal. Though the amount Rs. Two Hundred deducted from my account, my no. [protected] is not yet recharged. Pl. make it recharged for Rs. 200/- or refund it to my A/C [protected].
                                      BillDesk customer support has been notified about the posted complaint.
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                                        vijay kakkar
                                        from Firozpur, Punjab
                                        Sep 17, 2014
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                                        Address: Faridkot, Punjab

                                        on 3rd july i upload the cash in paytm wallet but amont is deducted in account and not credit in the paytm cash wallet pls help me bill desk care is not give me any solution i also mailed to pg support bill desk but they not get any result
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