BillDesk Complaints & Reviews

oNLINE RECHARGE NO HAPPEN
hi,
I had recharged for Rs.68rs on[protected] mobile no([protected]) in aircel online prepaid.. but still now no confirmation is made and the recharge amount is not added, but my amount was deducted from my 'INDIAN Bank' A/c.

TRANSACTION DETAILS:
[protected] TO TRANSFER
AIRCEL -billdesk Payments TRANSFER TO BILLDESK TRANSACTION A 68rs
kindly settle my amount rs68

sir,
I rechareged from tata docomo site my mobile number with an amount of Rs
222 on 20/03/13 around 8 PM. But due to some technical error recharge was
not done. when I checked my bank statement, amount was debited from it.

I talked to bank, but they did not give the transaction id saying do not
have netbanking so they can not reveal it. but I can give you the proof of
my money debited from passbook statement and online transaction details.

my tata docomo number: [protected]

Myself Rohit Bariwal account No. [protected] o[censored]BI, while submitting the examination fees for SBI PO and MP ONLINE ITI Exam 2013 on date. 23.02.2013 and 8.03.2013 on online when I click to the final online payment option which is secure code the error message displayed, I clicked on “No” option. In-spite of this the amount of Rs. 204.50 and Rs. 608.99 deducted from my account. As the message was coming, I tried further twice for online payment.
The transaction Numbers are ePAY/To:BILLDESK PAYMENT/13873667/SBI and[protected] for MP ONLINE.

So kindly arrange returning of the said amount please.

Thank you.

Rohit Bariwal
+91- [protected]
[protected]@gmail.com

sir,
i am sushil kumar b.sc final year student. I was submit fee rupees 2451.24 my university wep bundelkhanduniversityjhansi.org on date[protected], time 02:14 and txn #[protected], the fee was not submit my university and deduct balance my sbi debid card rupees 2451.24.
after few minut i am submit fee second time then my balance deduct second time rupees 2451.24 and fee was submit my university.
so my extra wrong balance deduct from my sbi debid card acount rupees 2451.24 first time txn #[protected] date[protected] and time 02:14pm ,please return my wrong deduct balance rs. 2451.24 my sbi bank acount.
thank you sir
you obidientiily- sushil kumar
mobile no. [protected]
email id [protected]@gmail.com

Dear Sir/Madam,

I got an error in payment while submitting the online application form for the recruitment of SBI PO.But my amount Rs.200 was debited from the AXIS bank account.What should i do now?

Thanks,
Sindhupriya.
[protected]@gmail.com

Dear Sir,

On 24.06.2013 i made online fee payment for ibps exam registration of Rs.50/- through my HDFC Debit card. My transaction was failed with error "Reasons: sorry!We are unable to process your transaction.Please contact us at [protected]@billdesk.com for any queries". But the payment is done successfully and the amount is debited from my account.So what should I do now? .please reply me at my e-mail mentioned...

Sir,
I am KOUSHIK HALDER from kolkata. Last night(05/12/2012) I made an attempt for online payment for cbse NEET APPLICATION FORM of Rs 1000/- .via billdesk.com via my sbi debit card. In the form fill up process a confirmation page will be printed automatically after successful transaction. But o first attempt the transaction has been failed.. So, I have tried for second time. and it was successful.Today I went to ATM branch to check my balance.But I saw that both the transaction has been debited from my account of Rs.1013.50 each, although first transaction was unsuccessful.
My request to you, please refund my unsuccessful transaction amount in my account.I wish to receive reply..You may contact me on the below address:- KOUSHIK HALDER
PHONE NO-[protected]
e-mail id: koushik.[protected]@gmail.com

HI,
I MADE AN ONLINE PAYMENT OF RS 250 TOWARDS VODAFONE PREPAID ONLINE RECHARGE, through my ICICI debit card the money was debited but the transaction was unsuccessful and a message was displayed as "Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries". Kindly do the required.
Keerthi
[protected]
[protected]@gmail.com

Sir,
I have made online recharge of 222 on 14/11/2012 for mobile no [protected] through Indian bank Internet banking. Balance got deducted from my account but the recharge was unsuccessful. "Sorry we are unable to process your request." was written. RefNo=MINB[protected]
Merchant Name BILLDESK
Biller Name VODAESHOP
Date & Time 14/11/2012 18:13:20
Amount 50.00
Currency INR
Biller ID [protected]
Total Amount 222.0
Debit Account SB[protected]
Branch Details 01585 - VIT BRANCH(VELLORE)

On 05.11.2012 i am trying to send payment of my hdfc credit card monthly premium amount Rs. 1005/-through netbanking of Oriental bank of commerce. but after completion of all process, in step 3 message shows transaction status failured. and i forget note down the transaction id. but the payment is deducted from my account.so please refund my deducted amount as soon as possible.The details of credit card and other are given below.
with regards
ambar saxena
credit card number :[protected](hdfc)
company name: www.billdesk.com
date:05/11/12
bank transaction description : IB SM TXN.ID_TORY[protected]
BANK: ORIENTAL BANK OF COMMERCE
AMOUNT:1005/-(ONE THOUSAND FIVE ONLY)
mob:[protected],[protected]

UNSUCCESSFUL TRANSACTION

Dear Sir,

I have made transaction of Rs. 409/- to pay for IBPS examination today on 04/11/2012 through City Union Bank Debit Card. But i not received the confirmation of my payment. I have received one message 'Sorry we are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries'. But the following amount is debited from my account. So please guide me what should i do in this case.

Thanks & Regards,
Sharmakarthick ...
Mobile No - [protected].

For online Prepaid recharge of TATA DOCOMO On 16.07.2012 at @ 9.30 pm I had make payment of 100 Rs two times( i.e.Rs 200) . That 200 Hundred rupees deducted from my account at the same time by BILL DESK but I have not received any recharge or No money back . So please Revert back my money to my account otherwise I have to make complaint to Consumer Forum regarding the matter.

Dear Billdesk ,

The reply sent by you is self contradictory:

1. On April 2,2012 You had mentioned "The below mentioned payment has been successfully processed from our end through transaction reference number MSBI[protected] for Rs.9576.52 on 31.03.12."
2. After that no communication has been sent to me till July 4,2012 until I highlighted the matter and demanded receipt.

3. On 5th July you have replied "We have contacted the biller and they have confirmed that the refund for the mentioned payment has been initiated at their end with ID MSBI[protected]. It will take 5-7 working days to credit the amount in your account."

4. Today you have mentioned " it was not a real time sucess tranasation hence it got refunded "

There is big contradictions in the replies sent by you and I suspect something very fishy about the same.

1. Why was it said that the it has been successfully processed on April 2 mentioned in Point no 1 ?
2. Why was no communication sent to me about failure if it was not real time success and refunded ?
3. Why was the refund not processed and set back to me immediately and fraudulently held back for 4 months ?
4 Why was I kept in dark for approximately 4 months?
5. On 5th July why wrong information was sent that "We have contacted the biller and they have confirmed that the refund for the mentioned payment has been initiated at their end with ID MSBI[protected]. It will take 5-7 working days to credit the amount in your account.
6. Kindly confirm whether the biller has ever received the money or not ?
7. What is the refund date from the biller?
8. Kindly provide me with the confirmation from the biller that they have initiated a refund procedure after 5th July.
9. Kindly also provide me the contact details of your higher authorities as I wish to escalate the matter since I am due to incur financial penal loss due to the lapses mentioned above.
10. You have conveniently kept silent on my submission of penal actions and losses I would suffer, Kindly mention your stand and what remedial action you suggest in this regard.
11. I sincerely urge you to settle the mess created asap as the sequence of events suggest clear cut Deficaincy in service, misrepresentation of facts and fraud which qualify legal remedies.


Best regards

Raj Kumar Sharma
[protected]

Sir,
With due respect and humble submission.I lay down few words for your kind consideration.
Sir,I recharged through Aircel website on 14/04/2012,with transaction number MP[protected].
Sir,regarding this transaction when I tried to enquire about my transaction but not recieved any reponse so far.
Sir,when I called in billdesk office they talked with me very roughly.

Therefore,I want to register complaint against billdesk to get appropriate response on this serious misconduct.
Early action is requested.
Thanking you.
Yours faithfully
Abhijeet Singh
[protected]
email id:[protected]@gmail.com

I have used billdesk to recharge aircel mobile but it is not happening although the money (220) was cut from my debit card. i am very sorry for such a poor service and poor response,even i cant track my order to my level best. her is the message they sent
Your request to recharge 202 INR cannot be processed at this time. Transaction number is KOR[protected].

i want recharge or money back....



Malay

Sir,
I made an transaction to purchase from Ebay india but it failed and i immediately complained regarding this to Ebay as well as to Billdesk . On telephonic talks it was told that money will be credited into your A/c. Till date and time no such thing happened.

Name Manoj Gurnani
Bank IOB, Faridabad (IFSC -1501)
payment to Ebay india
Tr ID BILD[protected]ESE812565O11063-[protected]

hi,
I had recharged for Rs.300 on 31-May-2011 mobile no ([protected]) in Tatadocomo online prepaid.. but still now no confirmation is made and the recharge amount is not added, but my amount was deducted from my SBI Bank A/c.

TRANSACTION DETAILS:
31-May[protected]May-2011) TO TRANSFER
INB TATA DOCOMO TATADOCOMO Payments MSBI[protected]IG52748211 TRANSFER TO [protected] BILLDESK TRANSACTION A 300.00

I did an e-recharge of Rs. 150.00 using my Oriental Bank OF Commerce Net Banking Account from Tata Indicom's website on 29rd Nov., 2010.
The Billdesk which is their payment server showed "Transaction failed" and I did not receive
the recharge.
Still my account was debited of Rs. 150.00 under following transaction:
IB SM TXN.ID- tory[protected]


My email id is iyshwarya.[protected]@gmail.com

Respected Sir/Madam,
This mail is in reference to my transaction Ref Number-MSBI[protected]IG26267695 of amount Rs 11,004.00 on 6th of August to Kingfisher Airlines through SBI Net Banking (Account No -[protected]).
Till date (16 th August 2010) neither I have received the tickets nor my refund back into my SBI account.
I have send several emails regarding this problem to BillDesk PGI support and Kingfisher ([protected]@flykingfisher.com), but there has been no action taken.
I will be highly obliged if you kindly help me out in this regard.
Thank you