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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 36

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N
NitinNitinRR
from Mumbai, Maharashtra
Jan 11, 2022
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I was making a contribution of50K to my e-NPS account (National Pension System) through Bill Desk payment gateway today. But the transaction failed with an error and asked me to try again later. Amount has been debited from my ICICI bank account but not credited to my NPS account.

Transaction detail: BIL/ONL/[protected]/NPS Trust/XBCMFNPS_WICI07
Jan 13, 2022
Complaint marked as Resolved 
This is resolved. Got the refund. Thanks!!
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    R
    rupesh_jec
    from Bengaluru, Karnataka
    Jan 10, 2022
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    I had maid a payment to eNPS through bill desk but my money got deducted from my ICICI bank account no [protected] but not got credited to eNPS. My mobile number is [protected] INDIA(+91) and the payment reference number is[protected]. The amount is 50000 indian rupees.

    Please let me know the status of payment.
    Email id: [protected]@yahoo.com
    BillDesk customer support has been notified about the posted complaint.
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      B
      Billdesk customer care number:-9064-786-587 india complaint..
      Jan 10, 2022
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      Address: Delhi

      Made a payment for january month electricity bill of
      BillDesk customer support has been notified about the posted complaint.
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        B
        Billdesk customer care number:-9064-786-587 india complaint..
        Jan 10, 2022
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        Address: Delhi

        Into my NPS account through Billdesk gateway. The amount...
        BillDesk customer support has been notified about the posted complaint.
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          S
          Saurabh2409
          Jan 10, 2022
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          Address: Bangalore

          Our payment to bescom monthly bill from bescom online services portal https://bescomrural.nsoft.in/ was made using billdesk upi option from Google pay.

          But we received a "failure" from billdesk as shown in attached picture, but our current a/c has been debited.

          Kindly look into this as bescom a/c still shows bill amount pending.
          BillDesk customer support has been notified about the posted complaint.
          Jan 10, 2022
          Updated by Saurabh2409           Sorry attached wrong image.

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            S
            Salaksh
            Jan 10, 2022
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            12000 debited from dbs account but neither credited to nps account nor reversed to my source account, please help me with the issue
            BillDesk customer support has been notified about the posted complaint.
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              V
              Vijay M
              from Pune, Maharashtra
              Jan 10, 2022
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              Website: mtnlmumbai.in

              Done online validity recharge for MTNL for Rs.245 through Billdesk for mobile no [protected] through mtnlmumbai.in . The Payment is made through BHIM UPI on 10th Jan, 2022, 7.49PM The payment transaction ID is[protected]. The payment is credited to [protected]@icici.
              The SIM validity is not extended till now.
              BillDesk customer support has been notified about the posted complaint.
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                K
                Kripa nand jha
                Jan 10, 2022
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                Dear team,
                I paid my electricity bill of RS 2100 only by bihar bijli bill pay and amount is deducted from my account but is not paid(failed).Please check my transaction of consumer I'd [protected] and please refund the amount as soon as possible so I don't have to pay any penaltyand I am attaching the screenshot of the same for your reference

                Thanks and regards,
                Kripa nand jha
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                  P
                  Priyampk
                  from Bhubaneswar, Odisha
                  Jan 10, 2022
                  Resolved
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                  Resolved

                  NPS Contribution amount debited from bank but did not complete transaction and receipt is not generated.

                  On 10th January, 2022 I tried to make a contribution of Rs 50, 000 into my NPS account through Billdesk gateway. The amount got deducted from my ICICI bank account, but the Billdesk page showed an error and the amount was not added to the NPS account. So, now the amount is debited from my bank account but not credited to NPS account. Please see attached screenshot. Kindly help process the refund of Rs 50, 000 at the earliest....
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                  B
                  Billdesk customer care number 9064-786-587 in complain..
                  Jan 9, 2022
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                  Address: Delhi

                  Made a payment for january month electricity bill of 2, 977/. I made the paymnet via Gpay. The transaction shows successful...
                  BillDesk customer support has been notified about the posted complaint.
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                    B
                    Billdesk customer care number 9064-786-587 in complain..
                    Jan 9, 2022
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                    Address: Delhi

                    Due to unsuccessfully transaction by third party (bill desk )our
                    BillDesk customer support has been notified about the posted complaint.
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                      B
                      Billdesk customer care number 9064-786-587 in..
                      Jan 9, 2022
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                      Address: Delhi

                      I made a payment for january month electricity bill of
                      BillDesk customer support has been notified about the posted complaint.
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                        B
                        Billdesk customer care number 9064-786-587 in..
                        Jan 9, 2022
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                        Address: Delhi

                        In the house with
                        BillDesk customer support has been notified about the posted complaint.
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                          B
                          Billdesk customer care number 9064-786-587 in..
                          Jan 9, 2022
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                          Address: Delhi

                          I made a payment for january month electricity bill
                          BillDesk customer support has been notified about the posted complaint.
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                            M
                            ms3011
                            from Pune, Maharashtra
                            Jan 8, 2022
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                            Utility payment (MSEDCL https://wss.mahadiscom.in/) done through my HDFC Credit Card on 6th Dec 2021. Which is not reflecting on MSEDCL payment view. But the Amount has been deducted from my Credit Card.

                            Payment done through Billdesk payment gateway, don't have transaction reference number. and till date no return payment transaction has happened to my credit card.

                            Name : Madhuri Sarkar
                            BILL NO.(GGN): [protected]
                            Amount : Rs. 470
                            HDFC Credit Card
                            Transaction date : 06/12/2021

                            Thanks
                            Madhuri
                            BillDesk customer support has been notified about the posted complaint.
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                              N
                              NikhilY15
                              Jan 8, 2022
                              Resolved
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                              Resolved

                              Address: billdesk.com/pgidsk/pgmerc/tsspdclpgi/TSSPDCLPGIDetails.jsp

                              I made a payment for january month electricity bill of 2, 977/. I made the paymnet via Gpay. The transaction shows successful in Gpay but declined at Bill Desk.. The amount is detected from My account but not refelcting in Bill Desk.

                              Unique Service Number :[protected]
                              Service Number :[protected]
                              Name : K SUDEER REDDY
                              Bill Date : 03/01/22
                              Jan 8, 2022
                              Complaint marked as Resolved 
                              Please find the attached transaction copy from GPAY. I did not save the 'transaction failed' screenshot from Online Electricity Bill Payment Portal(TSSPDCL). You can see below that payment was not accepted by tsspdcl. If required you can call me at 9912519519 NOT RESOLVED.
                              BillDesk customer support has been notified about the posted complaint.
                              Jan 08, 2022
                              Updated by NikhilY15                               I clearly attached the TRANSACTION COPY FIRST AND YOU AGAIN REQUESTED FOR IT. PLEASE BE CAREFUL, IT IS MATTER OF HARD EARNED MONEY.

                              Jan 08, 2022
                              Updated by NikhilY15                               NOTE;- IT IS SHOWING PAID DATE, BUT PAYMENT IS 0(ZERO)

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                                O
                                official maan
                                Jan 8, 2022
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                                Address: mohali

                                I was pay bill tomorrow. money is bebit from my account but rechagre is not successful.please give me refund my money my transaction id is[protected]
                                BillDesk customer support has been notified about the posted complaint.
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                                  B
                                  Billdesk customer care number:-9064-786-587 india complaint..
                                  Jan 8, 2022
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                                  How can in amount debited is not complete
                                  BillDesk customer support has been notified about the posted complaint.
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                                    Billdesk customer care number:-9064-786-587 india complaint..
                                    Jan 8, 2022
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                                    Address: Delhi

                                    I have paid the credit card amount but not credited in my...
                                    BillDesk customer support has been notified about the posted complaint.
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                                      B
                                      Billdesk customer care number:-9064-786-587 india complaint..
                                      Jan 8, 2022
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                                      Address: Delhi

                                      Is debited but bill is not get by merchant.
                                      BillDesk customer support has been notified about the posted complaint.
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