Submit a Complaint
Claimed

BillDesk Complaints & Reviews

www.billdesk.com
1
Updated: Nov 7, 2025
Complaints 5422
Resolved
656
Unresolved
4766
So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
BillDesk
Rank #1-20

BillDesk reviews & complaints page 37

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Balamurugan Padmanabhan
Jan 8, 2022
Report
Copy

I tried to book a Air india Flight from SFO to Bengaluru getting _4000 payment authorization failed for several times

Please look into this immediately
BillDesk customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Aakash Choursiya
    Jan 8, 2022
    Report
    Copy

    Address: A36 sec 100 noida 201301

    Uppcl jhatpat Connection Application No.- [protected] Original Successful Transaction ID[protected] Merchant Name- UPPCLJTP CHALLAN NO-J57801672 CHALLAN DATE- 30/12/2021, TIME-08:50 PM Dublicate dispute Id[protected] Merchant Name- UPPCLJTP CHALLAN NO-J57797879 CHALLAN DATE- 30/12/2021 TIME-12:30PM Please take action against Merchant to refund my money against this transaction
    BillDesk customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      HarvijaySingh1983
      from Delhi, Delhi
      Jan 6, 2022
      Report
      Copy

      Today o 6nd January at 5:30 pm initiated a contribution of Rs 50, 000 into my NPS account through Billdesk gateway. The amount got deducted from my ICICI bank account, but the Billdesk page showed an error and the amount was not added to the NPS account. So, now the amount is debited from my bank account but not credited to NPS account.

      Please help process the refund of Rs 50, 000 at the earliest or ensure it reach my NPS account.
      BillDesk customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Punitsingh007
        Jan 5, 2022
        Report
        Copy

        Address: Uppclr

        I paid my electricity bill UPPCLR eastern zone.money is debited but bill is not get by merchant.
        UPI transaction ID[protected]
        To billdesk
        [protected]@hdfcbank
        From
        [protected]@oksbi
        Google transaction ID
        CICAgOCR88yoCw
        BillDesk customer support has been notified about the posted complaint.
        Jan 05, 2022
        Updated by Punitsingh007         I paid my electricity bill UPPCLR eastern zone.money is debited but bill is not get by merchant.
        UPI transaction ID[protected]
        To billdesk
        [protected]@hdfcbank
        From
        [protected]@oksbi
        Google transaction ID
        CICAgOCR88yoCw
        Jan 05, 2022
        Updated by Punitsingh007         Please refund my money 446
        Jan 05, 2022
        Updated by Punitsingh007         I paid my electricity bill UPPCLR eastern zone.money is debited but bill is not get by merchant.
        UPI transaction ID[protected]
        To billdesk
        [protected]@hdfcbank
        From
        [protected]@oksbi
        Google transaction ID
        CICAgOCR88yoCw

        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          namgyal tashi
          from Gurgaon, Haryana
          Jan 4, 2022
          Report
          Copy

          Upi transaction id::[protected]
          BillDesk customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            venkat paati
            Jan 4, 2022
            Report
            Copy

            I attempted to contribute 10, 000 to NPS account thru BillDesk gateway. The transaction was not completed - amount got debited from my HDFC bank account but it is not credited to my NPS account.
            BillDesk customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Saurabh29p
              from Airoli, Maharashtra
              Jan 4, 2022
              Report
              Copy

              I was making a contribution of 50K to my e-NPS account (National Pension System) through Bill Desk payment gateway today (04 Jan 2022) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account. I used internet banking to pay it. Attaching the bank account statement screenshot for reference.
              BillDesk customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Aruna Vs
                from Vandavāsi, Tamil Nadu
                Jan 4, 2022
                Report
                Copy

                Address: Salem

                I have paid the credit card amount but not credited in my account
                BillDesk customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sristika Sarkar
                  from Korba, Chhattisgarh
                  Jan 4, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  NPS Contribution amount debited from bank but not credited in NPS account

                  On Sunday 2nd January, i tried to make a contribution of Rs 15, 000 into my NPS account through Billdesk gateway. The amount got deducted from my ICICI bank account, but the Billdesk page showed an error and the amount was not added to the NPS account. So, now the amount is debited from my bank account but not credited to NPS account. Please see attached screenshot. Kindly help process the refund of Rs 15, 000 at the earliest....
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  2 Comments
                  Report
                  Copy
                  B
                  Billdesk customer care number 750-1020-920 India complain...
                  Jan 3, 2022
                  Report
                  Copy

                  Address: Delhi

                  I have purchased 1 quantity of women's horlicks but bill was given to the 2 quantities of women's.
                  BillDesk customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    Billdesk customer care number 750-1020-920 India complain...
                    Jan 3, 2022
                    Report
                    Copy

                    Address: Delhi

                    My refund coming to bring.
                    BillDesk customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      I
                      IXIGO customer care number:-9064-786-587 refund related in..
                      Jan 3, 2022
                      Report
                      Copy

                      Address: Delhi

                      Due to unsuccessfully transaction by third party (bill desk )our electricity
                      BillDesk customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        [email protected]
                        Jan 2, 2022
                        Report
                        Copy

                        Address: PATNA SAHIB

                        South bihar power distribution company ltd PAYMNET NO CONFAM PLS CHACK PLS
                        BillDesk customer support has been notified about the posted complaint.
                        Jan 02, 2022
                        Updated by [email protected]                         pls chck

                        Jan 04, 2022
                        Updated by [email protected]                         Transaction details as follows:
                        Account Number : [protected]
                        Transaction Date :[protected]
                        Withdrawal Amount : 708.40
                        Particulars : MPAY/UPI/TRTR/[protected]/UTIB/[protected]@apl/Req

                        Jan 04, 2022
                        Updated by [email protected]                         Transaction details as follows:
                        Account Number : [protected]
                        Transaction Date :[protected]
                        Withdrawal Amount : 708.40
                        Particulars : MPAY/UPI/TRTR/[protected]/UTIB/[protected]@apl/Req

                        not credit my account pls update amount 708.40

                        Feb 19, 2022
                        Updated by [email protected]                         My self Anannya Bhar.
                        My AMAZON REFUND AMOUNT 6362.15 NOT CREDIT TO MY BANK ACCOUNT.
                        Account Number.[protected]
                        IFSC-UCBA0000508
                        Transaction date-10/02/2022
                        RRN[protected]
                        Please my pending amount credit in my bank account

                        Feb 19, 2022
                        Updated by [email protected]                         My self roushan kumar
                        My AMAZON REFUND AMOUNT 6362.15 NOT CREDIT TO MY BANK ACCOUNT.
                        Account Number[protected]
                        IFSC-UCBA0000508
                        Transaction date-10/02/2022
                        RRN[protected]
                        Please my pending amount credit in my bank account

                        Feb 19, 2022
                        Updated by [email protected]                         My self roushan kumar
                        My AMAZON REFUND AMOUNT 6369. NOT CREDIT TO MY BANK ACCOUNT.
                        Account Number-[protected]
                        IFSC-sbin0003328
                        Transaction date-10/02/2022
                        RRN[protected]
                        Please my pending amount credit in my bank account

                        Helpful
                        2 other people found this review helpful
                        2 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Ramayanam
                          from Tanuku, Andhra Pradesh
                          Jan 1, 2022
                          Report
                          Copy

                          I have purchased 1 quantity of women's horlicks but bill was given to the 2 quantities of women's horlicks
                          BillDesk customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            I
                            its Atul Chaudhary
                            Jan 1, 2022
                            Report
                            Copy

                            Name-Atul Chaudhary Account Number-39510467772 Ifsc Code-SBIN0011197 Branch Name-Belhar kala Sant Kabir Nagar Uttar pradesh 272148

                            Name-Atul Chaudhary
                            Account Number-[protected]
                            Ifsc Code-SBIN0011197
                            Branch Name-Belhar kala
                            Sant Kabir Nagar Uttar pradesh 272148

                            Transaction ID-T2112312256166781713419
                            Transaction Date-31/12/2021
                            Transaction Time-10:56
                            Amount-590rs

                            Transaction failed but amount debit my account
                            Transaction successful show ho rha hai lekin hua nhi Hai.
                            Maine upi...
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            D
                            Dhrub Singh
                            Dec 31, 2021
                            Report
                            Copy

                            Address: Housr Kondapur sec-84, Near masjid banda

                            Due to unsuccessfully transaction by third party (bill desk )our electricity supply has been disconnected for Housr 84 Kondapur and the amount is INR14, 2177 which is already paid from our end but it is not reflecting in there accounts for that reference kindly find the attachment and it's already been 3 days we are facing a lot of problem and there is no support from your side . Kindly resolve this issue as soon as possible.

                            Transaction Reference Number: WHDFO[protected]

                            Transaction Date and Time:[protected]:50:31

                            Service number:[protected]

                            Name: T HARSHVARDHAN

                            Regards,

                            Dhrub Singh
                            Resident Manager
                            HOUSR CO-LIVING
                            [protected]
                            BillDesk customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Billdesk customer care number 9064-786-587 refund..
                              Dec 30, 2021
                              Report
                              Copy

                              I have done a transaction from G-pay to HDFC bank through..
                              BillDesk customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                B
                                Billdesk customer care number 750-1020-920 India complain..
                                Dec 30, 2021
                                Report
                                Copy

                                Address: Delhi

                                I have made transactions of cards of SC bank. I have made the payment o
                                BillDesk customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  B
                                  Billdesk customer care number 750-1020-920 India complain..
                                  Dec 30, 2021
                                  Report
                                  Copy

                                  I have made transactions of cards of SC bank. I have made the payment of Manhattan card of and for
                                  BillDesk customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    a.siva nageswararao
                                    Dec 30, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Wtmb[protected] bill reference no payment is debit but party is not credit
                                    Dec 30, 2021
                                    Complaint marked as Resolved 
                                    amount of 23406 is debited is 11/12/2021 my acount but praty was not credit bill refernce now wtmb0473042289
                                    BillDesk customer support has been notified about the posted complaint.
                                    Dec 30, 2021
                                    Updated by a.siva nageswararao                                     amount was debitd 11/12/2021 date amount was 23406 is debited but party was not credit bill refrence no wtmb[protected] payment id 36062701
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit

                                      Related businesses

                                      ICICI Bank
                                      3.3
                                      (23783)
                                      Syscom Corporation
                                      1
                                      (181)
                                      Avenues India
                                      1
                                      (839)