Submit a Complaint
Claimed

BillDesk Complaints & Reviews

www.billdesk.com
1
Updated: Nov 7, 2025
Complaints 5422
Resolved
656
Unresolved
4766
So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
BillDesk

BillDesk reviews & complaints page 39

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
heerika
from Chandigarh, Chandigarh
Dec 24, 2021
Report
Copy

I have made transactions of cards of SC bank. I have made the payment of Manhattan card of Rs. 1000 and for Titanium card of Rs. 9000 on December 17 2021

The amount of Rs. 1000 is credit to acccount but amount of Rs. 9000 is not credited to my SC bank credit card. I have confirm with my Kotak Mahindra Bank Ltd.

The reference no. for my kotak bank transaction of Rs. 9000 amount is KPH: [protected]

I got the the following message of this amount but still it did not credited to my card.

Dear Valued Client, payment of Rs 9000.00 for your Standard Chartered Bank Credit Card has been successfully processed by BillDesk and the same is expected to be credited to your credit card account within 3 working days. Ref no : W[protected]
BillDesk customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shuchi Vaishya
    from Mundi, Madhya Pradesh
    Dec 23, 2021
    Report
    Copy

    I have made 48, 000 rs contribution to NPS on 22nd December 2021 via Google pay. The amount is debited from my bank but NPS receipt shows transaction failure. Screenshot of the transaction details as attachment
    BillDesk customer support has been notified about the posted complaint.
    Dec 26, 2021
    Updated by Shuchi Vaishya     Please close this complain
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sritama Biswas
      Dec 23, 2021
      Report
      Copy

      I was booking hotel from Jharkhand Tourism Development Corporation- A Govt. of Jharkhand Undertaking website. Payment made by me, deducted by billdesk. But the services not booked because after deducting the money, bill desk showed that payment could not be processed. Received message from bank as below:

      Rs8064.0 [protected]@SBI UPI frm A/cX2617 on 22Dec21 RefNo[protected]. If not done by u, fwd this SMS to [protected]/Call [protected] or [protected] to block UPI

      Kindly help.
      BillDesk customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Satishsinha1965
        from DHANBAD, Jharkhand
        Dec 21, 2021
        Report
        Copy

        Address: DHANBAD

        I padi my elecricity bill consumer no. MPD00214 jbvnl on date 30/11/2021 online for Rs. 1831 /- yet not been paid whenever it shows transaction complete.
        BillDesk customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vishal1230
          from Indore, Madhya Pradesh
          Dec 20, 2021
          Report
          Copy

          My exam form transaction for Rajiv Gandhi Proudyogiki vishwavidhalay of amount ₹2350 is successfully completed but exam form still shows forward by the institution.
          I did my payment on 17/12/21 at 8:31 pm from UPI from PhonePe and payment is successful but not submitted to RGPV please help me
          Name - Vishal Chouhan
          Enrollment no. - 0817CS191030
          Date of Transaction - 17/12/21
          Time of transaction - 8:31 pm
          Transaction id - T2112172033195374449222
          Transaction method - UPI (PhonePe)
          UPI id - [protected]@ybl
          UPI reference no.[protected]
          Merchant - Rajiv Gandhi Proudyogiki vishwavidhalay, Bhopal

          Please help me
          BillDesk customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            SAURAV CHANDRA
            from Kolkata, West Bengal
            Dec 19, 2021
            Report
            Copy

            Address: "ARCHANA BHAWAN" 8/B,RAMANATH SADHU LANE, KOLKATA-700007 (RAM MANDIR STOPPAGE)

            CHANDRA LEGAL TAX CONSULTANT has paid someone Rs.1, 000.00 on 15.09.2020 from it's Canara Bank C/A No.[protected] through Bill Desk but unable to trace the payee name from the narration shown in the bank statement as "EODBWD - BILLDESK SCNB[protected] - CLIEN".

            Kindly share the details of the Payee at the earliest so that we can book the amount in appropriate ledger because now it is under Suspense Account for the F.Y 2020-21.

            Please treat the matter as most urgent.

            Liza Chandra (Business Head)
            Email: [protected]@yahoo.co.in
            Cell: [protected], [protected]
            BillDesk customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Subhash Burhade
              from Shrirampur, Maharashtra
              Dec 17, 2021
              Report
              Copy

              Address: I don't know

              Payment has done but receiver didn't get money.
              BillDesk customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                DrMohit Shrivastav
                Dec 16, 2021
                Report
                Copy

                Amount deducted from bank but transaction failed at NPS from billdesk gateway

                Mohit Shrivastava
                Mobile: [protected]
                Dec 16, 2021
                I was making a contribution of 10512.98 to my e-NPS account (National Pension System) through Bill Desk payment gateway today (16 December 2021) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my bank of Maharashtra account but not credited to my NPS account. i used internet banking to pay it.
                my transaction details...
                Helpful
                3 other people found this review helpful
                3 found this helpful
                3 Comments
                Report
                Copy
                R
                Ruchika Bobade
                Dec 16, 2021
                Resolved
                Report
                Copy
                Resolved

                I have made 5000 rs contribution to NPS on 16th December via Google pay. The amount is debited from my bank but NPS receipt shows transaction failure. Screenshot of the transaction details as attachment
                Dec 18, 2021
                Complaint marked as Resolved 
                Money was credited back to the source
                BillDesk customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Juhera Parveen
                  Dec 15, 2021
                  Report
                  Copy

                  I had payment of AIIMS NORCET 2021 Of rs. 3000 on 29/10/21 from my UPI through your BILLDESK. Money already deducted from my account but in AIIMS NORCET it did not reached. So i had done paymnt again from another bank. Plz help me to get my money refund payment done on 29/10/21.
                  BillDesk customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Akshay Anil kolage
                    from Ratnagiri, Maharashtra
                    Dec 15, 2021
                    Report
                    Copy

                    Address: Mirjole Laxmikant wadi ratnagiri

                    My amount Google pay through 1800 Rs amount bill desk through pay but fess is unpaid plzz refund
                    Contact No- [protected]
                    Email - [protected]@gmail.com
                    BillDesk customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      naman9993453836
                      from RAIPUR, chhattisgarh, Chhattisgarh
                      Dec 14, 2021
                      Report
                      Copy

                      Address: MIG -180 ,TATIBANDH , RAIPUR

                      Billdesk payment failed but amount debited from Hdfc bank account via. net banking

                      REF. NO.[protected]

                      AMOUNT 3000/-

                      WHDF[protected]-BilldkCHHATTISGARHST
                      BillDesk customer support has been notified about the posted complaint.
                      Dec 14, 2021
                      Updated by naman9993453836                       Billdesk payment failed but amount debited from Hdfc bank account via. net banking

                      REF. NO.[protected]

                      AMOUNT 3000/-

                      WHDF[protected]-BilldkCHHATTISGARHST
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        6
                        612nitesh@
                        Dec 14, 2021
                        Report
                        Copy

                        Please refund my money of 16000..
                        BillDesk customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Naseer83
                          from Hyderabad, Telangana
                          Dec 10, 2021
                          Report
                          Copy

                          Remove payment reminder from scbbilldesk

                          Address: Hyderabad

                          Hi,
                          Kindly I request to you remove payment reminder from Scbbilldesk on Electricity bill no.
                          Biller Name: Southern Power - Telangana
                          Unique Service number:[protected]
                          From my mobile number and email id.
                          My mobile #[protected]
                          Email address: [protected]@gmail.com

                          Thank you
                          Mohammed Naseeruddin...
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          S
                          [email protected]
                          from Dombivli, Maharashtra
                          Dec 8, 2021
                          Report
                          Copy

                          Address: N.A, Thane, Maharashtra

                          Yesterday I had paid certain amount to HDFC bank as my process fees through UPI but still my payment has not reached to them . And the amount is received by [protected]@icici . I want you all to complete my transaction Done. As amount had been debited from my account but not reached to HDFC .
                          BillDesk customer support has been notified about the posted complaint.
                          View replies
                          Bank Reference id:[protected]
                          Account no.:- [protected](From where transaction was made)CITI bank
                          Reply
                          Issue is resolved just few minutes ago.
                          Reply
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Naveensri24
                            from Mumbai, Maharashtra
                            Dec 7, 2021
                            Report
                            Copy

                            Hi I did one payment for my registry of 52545.9 and payment was deducted from my axis bank but not credited in biller account my bank given prn number for this transaction please check WUTI[protected]
                            BillDesk customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Akash09sinha
                              from Bengaluru, Karnataka
                              Dec 4, 2021
                              Report
                              Copy

                              Bescom payment got debited from my account but failed on billdesk end. Transaction refrence is T2112041711117741079593.
                              BillDesk customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rushikesh shenpad Jadhav
                                Dec 4, 2021
                                Report
                                Copy

                                Muje refend nahi mila HE sar
                                BillDesk customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  Harsh Satya
                                  Dec 3, 2021
                                  Report
                                  Copy

                                  Website: hdfc/billdesk

                                  I am trying to pay my BBMP tax online through HDFCBANK /billdesk, but they dont have BBMP listed as Biller. So how can I pay my taxes.I went to BBMP website and am able to locate my account, but unable to pay as it is linked to some phone number which is not mine.
                                  BillDesk customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    Anitani
                                    from Durgapur, West Bengal
                                    Dec 3, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I have paid my electricity bill by scanning the QR code of that bill. My payment was successful. But today my biller informed me that they didn't received the payment yet.
                                    Please help me out.
                                    Details are attached.
                                    Consumer Id:[protected]
                                    Upi id:Billdeskbqr.[protected]@hdfcbank
                                    Ref no:[protected]
                                    Bill amt: rs. 2018/-
                                    Paid on 30/11/21;07:59 am
                                    Dec 5, 2021
                                    Complaint marked as Resolved 
                                    They refunded my money to my bank account...
                                    BillDesk customer support has been notified about the posted complaint.
                                    View replies
                                    Notified but still they haven't done anything, bills are unpaid still now.
                                    Reply
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit

                                      Related businesses

                                      EMVANTAGE Payments
                                      1
                                      (42)
                                      Syndicate Bank
                                      1.1
                                      (755)
                                      BPO Helpline Services
                                      1.3
                                      (8)