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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 41

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A
Arun1696062
Jan 18, 2022
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Date of incident - 01/13

Merchant - Kerala vision broadband

Description :
I have done a recharge for Keralavision broadband via billdesk using gpay on 01/13. For that transaction, amount of 588.82 is deducted from my hdfc account. However, it is not credited to broadband account due to failure on billdesk. Please find reference number below. I have attached gpay screenshot for your reference.

Txn ref num :[protected]

I have waited for few days to see if refund will happen. But, it is not yet refunded. I have contacted hdfc bank and they mentioned that money is already deducted and further action possible only if I provide proof of non-receipt of amount in merchant account.

Desirable resolution : refund
BillDesk customer support has been notified about the posted complaint.
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    S
    Sumesh K
    Jan 18, 2022
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    Hi,
    While making payment for NPS, there was some error at the Bill Desk end. The page could not be displayed, but the money has been debited from my account. It has been 2 days now, but i have not got the refund. Please check and let me know asap. The transaction number from the bank statement is: BIL/ONL/[protected]/NPS Trust/XBCMFNPS_WICI07/NPS
    BillDesk customer support has been notified about the posted complaint.
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      D
      Diyvanshishaveta
      from Jalandhar, Punjab
      Jan 17, 2022
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      I had paid my daughter fee for kendriy vidyalay through Gpay app from billdesk Rs 1500 dated[protected] id [protected] but KVS account history not show to paid and declared my daughter defaulter.please refund my payment.
      BillDesk customer support has been notified about the posted complaint.
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        D
        DRahul2022
        Jan 17, 2022
        Resolved
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        Resolved

        I was making payment of exam fees to IBPS (ibps.[protected]@hdfcbank) for SEBI Grade A examination. They payment failed but Form fees of INR 1000 was debited from my bank account. Please reverse the payment.
        Transaction reference Number :[protected]

        Also request you to not mark the ticket without resolution. My previous ticket was closed with a mail that your complaint will be resolved in SEVERAL days
        Jan 17, 2022
        Complaint marked as Resolved 
        BillDesk customer support has been notified about the posted complaint.
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          V
          Vikram1689
          from Delhi, Delhi
          Jan 17, 2022
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          Hello

          I had made transaction for depositing 30K to my NPS account amount has been deducted from my ICICI bank but not credited to NPS. Can you please have a look into this issue.

          Transaction Number: BIL/ONL/[protected]/NPS Trust/XBCM
          FNPS_WICI07/NPS
          BillDesk customer support has been notified about the posted complaint.
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            M
            Marconikov
            from Dhanbad, Jharkhand
            Jan 16, 2022
            Resolved
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            Resolved

            I have paid my school fee using bill desk and also got conformation from bill desk and amount is deducted from the account but fees is still unpaid in student's profile (union bank of India).kindly paid my school fees or refund it to.
            Jan 16, 2022
            Complaint marked as Resolved 
            My Amount is credited to billdeskpg.kendriyavidya@hdfcbank
            BillDesk customer support has been notified about the posted complaint.
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              D
              DRahul2022
              Jan 15, 2022
              Resolved
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              Resolved

              I was making payment of exam fees to IBPS (ibps.[protected]@hdfcbank) for SEBI Grade A examination. They payment failed but Form fees of INR 1000 was debited from my bank account. Please reverse the payment.
              Transaction reference Number :[protected]
              Jan 17, 2022
              Complaint marked as Resolved 
              It is now resolved
              BillDesk customer support has been notified about the posted complaint.
              Jan 17, 2022
              Updated by DRahul2022               I haven't received the refund of failed transaction, but they have still marked the complaint as resolved. On top of it they have sent a mail stating your complaint will be resolved in "several" days
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                N
                Namrata Tekam
                Jan 15, 2022
                Resolved
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                Resolved

                Address: Sagar mp
                Website: Money credit

                I had paid the my school fees too billdesk by google pay app from my id [protected]@upi to [protected]@hdfcbank. The transection was succes full but my school fees is not paid till now. Kindly give my money back to me otherwise i have too go to the consumer court with all the proofs and screenshots. There is urgent need of money.
                Jun 22, 2022
                Complaint marked as Resolved 
                My complaint is resolved in one week. Worker's nature is good.they talk very softly. I would like to thank you to this site.
                BillDesk customer support has been notified about the posted complaint.
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                  R
                  Rahul6366
                  Jan 14, 2022
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                  UPI Transaction ID:[protected]

                  TO: UDEMY
                  billdeskpg.[protected]@hdfc.bank

                  from: RAHUL GOYAL (SBI)
                  [protected]@oksbi

                  Google Transaction ID: CICAgODxlc36dQ

                  Above are my Google pay transaction details. Money got deducted from my account but services are not received.
                  BillDesk customer support has been notified about the posted complaint.
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                    T
                    Trayambakeswarreddy
                    from Ongole, Andhra Pradesh
                    Jan 14, 2022
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                    I paid fees 2400 for kendravidyalaya but it didn't updated please refund my money
                    BillDesk customer support has been notified about the posted complaint.
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                      S
                      subhiitd
                      Jan 13, 2022
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                      Hi, I had paid for JVVNL electricity bill of Rs. 2165. Amount was deducted but bill was not paid. Transaction reference number is WHD[protected].

                      After waiting for 1 day I had paid the bill amount with transaction reference no. WIC[protected].

                      Please look into the matter and refund Rs.2165 urgently.
                      BillDesk customer support has been notified about the posted complaint.
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                        N
                        Nishant777
                        Jan 13, 2022
                        Resolved
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                        Resolved

                        I was making a contribution of 4411.80 to my e-NPS account (National Pension System) through Bill Desk payment
                        gateway today (Jan 13, 2022) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my ICICI bank account but not credited to my NPS account.

                        Transaction reference from ICICI BANK: BIL/ONL/[protected]/NPS Trust/XBCMFNPS_WICI07/NPS
                        Jan 17, 2022
                        Complaint marked as Resolved 
                        Customer care called to resolve the issue
                        BillDesk customer support has been notified about the posted complaint.
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                          D
                          Dhanush Mahesala Chandrashekar
                          Jan 13, 2022
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                          Hi, I have done a transaction of Rs.2011.80. The amount is debited from the back however I didn't receive any confirmation receipt from the NPS.

                          Please help me refund Rs.2011.80.
                          Transaction ID:[protected]
                          Bank: ICICI
                          Name: M.C.Dhanush

                          Please let me know if you are looking for anymore details.

                          Thank you,
                          Dhanush
                          BillDesk customer support has been notified about the posted complaint.
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                            A
                            Ankit KVS
                            from Fatehgarh, Uttar Pradesh
                            Jan 13, 2022
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                            I am Ankit Kumar. I submitted fees for the 4th quarter and my fee got deducted from my account and my receipt not generated.
                            My details are as follows:
                            U ID: [protected]
                            DOB: 30/12/2005
                            UPI Ref No.[protected]
                            BillDesk customer support has been notified about the posted complaint.
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                              H
                              Husain9
                              Jan 12, 2022
                              Resolved
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                              Resolved

                              Address: IndiaIdeas.com Limited (BillDesk) 8th Floor, Supreme Chambers, 17/18 Shah Industrial Estate, Off Veera Desai Road, Andheri West, Mumbai - 400 053.

                              Amount Is Debit From My Account. But They (RBL Bank) Didn't Receive Money Yet. Please Find The Attached File For Your Reference.
                              Feb 24, 2022
                              Complaint marked as Resolved 
                              BillDesk customer support has been notified about the posted complaint.
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                                R
                                Ranjit kamti
                                Jan 12, 2022
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                                Transaction ID- PGSM[protected]
                                Date- 4/1/22
                                Time- 11:26:37
                                Phone number- [protected]
                                Amount-107

                                Payment is done on BSNL Recharge Portal but after 7 days passed but money not refunded
                                BillDesk customer support has been notified about the posted complaint.
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                                  V
                                  Vaishnavi Tripathi
                                  Jan 11, 2022
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                                  Address: Shyam nagar, kanpur
                                  Website: Billdeskpg

                                  I had done the online payment through phone pay.
                                  amount = 1800,
                                  has been deducted from my account to billdeskpg
                                  but in school it shows payment is initiated but not complete ...pls make sure when my amount will come ?
                                  BillDesk customer support has been notified about the posted complaint.
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                                    E
                                    elan1234
                                    Jan 11, 2022
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                                    Address: coimbatore

                                    Sbi credit card payment paid yesterday 10/01/2022 but money debited my account till not credit the payment for my sbi credit account today due date over.
                                    BillDesk customer support has been notified about the posted complaint.
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                                      N
                                      NitinNitinRR
                                      from Mumbai, Maharashtra
                                      Jan 11, 2022
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                                      Resolved

                                      I was making a contribution of50K to my e-NPS account (National Pension System) through Bill Desk payment gateway today. But the transaction failed with an error and asked me to try again later. Amount has been debited from my ICICI bank account but not credited to my NPS account.

                                      Transaction detail: BIL/ONL/[protected]/NPS Trust/XBCMFNPS_WICI07
                                      Jan 13, 2022
                                      Complaint marked as Resolved 
                                      This is resolved. Got the refund. Thanks!!
                                      BillDesk customer support has been notified about the posted complaint.
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                                        R
                                        rupesh_jec
                                        from Bengaluru, Karnataka
                                        Jan 10, 2022
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                                        I had maid a payment to eNPS through bill desk but my money got deducted from my ICICI bank account no [protected] but not got credited to eNPS. My mobile number is [protected] INDIA(+91) and the payment reference number is[protected]. The amount is 50000 indian rupees.

                                        Please let me know the status of payment.
                                        Email id: [protected]@yahoo.com
                                        BillDesk customer support has been notified about the posted complaint.
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