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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 57

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J
Jagadish.sarvi
from Bengaluru, Karnataka
Aug 5, 2021
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I booked a new connection through online payment with Transaction id (DSO[protected]) after payment if i check with customer care they are not having any kind of details on this. and i got a message saying from TATASKY ( Thank you for your interest in Tata sky. Our representative will call you shortly ) . To number([protected]) which i booked from. any i dint get any calls from TATASKY further for connection. and no confirmation message on payment made. through UPI
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    H
    Harish Rag
    Aug 5, 2021
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    Address: 1/Diwan narayana swami east street, Ramanathapuram

    I was paying 575rs for setc traveling..but the amount is debited from my account and the payment is failed . kindly return my money back
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      G
      gayathrijagaan
      Aug 5, 2021
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      As I have made payment for a tnega-first graduate certificate online. It shows the transaction failed but the amount was debited from my account. Have done payment twice. Transaction ref.No[protected] and[protected]. Please do the transfer the amount to tnega and refund another transaction to my account.
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        K
        Karhiiiii
        Aug 5, 2021
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        My money is debited while paying application fee even the transaction is failed .i want my money to be credited
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          M
          Munugodu Shiva
          Aug 5, 2021
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          Address: DOST and Kotak bank

          Dear sir/madam,
          I paid the fee of DEGREE ONLINE SERVICES, TELANGANA (DOST) application through the internet banking of Kotak bank 407 rs . Amount debited and transaction completed from internet banking but, DOST doesn't received any transaction it shows failed transaction try again. I'm giving the details of transaction ID
          1. OS DOSTTS [protected]
          2. My dost id TI[protected]
          Attaching the screenshots of the transaction's please find the attachment and resolve the issue as soon as possible and refund my amount. Thank you.
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            K
            Karhiiiii
            Aug 5, 2021
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            I have made a transaction which was apparently failed but money got debited so i need my money to be credited
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            Aug 05, 2021
            Updated by Karhiiiii
            But my money is not credited but you are saying its resolved
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              M
              mishmenez
              Aug 5, 2021
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              Amount deducted but the not confirmed

              Address: Vasai road west

              I made a payment to hdfc bank through billdesk, the amount has been debited but the page is still stuck at the confirmation....
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              S
              Sudhir S Singh
              Aug 4, 2021
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              I was making a contribution of 5 thousand to my e-NPS account (National Pension System) through Bill Desk payment gateway today (4 august 2021) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my paytm bank account but not credited to my NPS account. i used upi to pay it.
              my transaction details as follow:
              Rs.5000.00 sent to npstrust.[protected]@hdfcbank from your Paytm Payments Bank a/c 91XX2120 . UPI Ref:[protected] :PPBL
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                S
                Sudip S
                Aug 4, 2021
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                This is to inform your that while recharging BSNL mobile number through My BSNL App amount Deducted from my Bank but recharge didn't happened.
                Please pay the amount Rs.114/- to biller, BSNL or process Reverse Pay back to Bank for following unprocessed transaction -
                14-digit alpha numeric transaction ID was : WICI[protected]
                Transaction remarks at Bank: BIL/ONL/[protected]/Bharat San/BSNLPRE_WICI016/Bsnl Recharge
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                  J
                  jigar786
                  Aug 4, 2021
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                  Address: FINANCIAL COMPLEX MUTHI JAMMU J&k

                  I have make payment to bill desk through hdfc netbanking of RS 367 on 20TH july 2021 to submit my jkssb form but transaction got failed and amount of rs 367 has been deducted from my bank account and i didnt get my refund back till date.
                  Refrence No:[protected]
                  (VHDF[protected]/BILLDKJKEASYCOLLECT)
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                    S
                    sriharikavali
                    Aug 4, 2021
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                    [protected] Reference No, paid amount of 560 through paytm payments bank, amount debited from bank but payment unsuccessful, kindly refund amount
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                      A
                      Anwaya Mandal
                      Aug 3, 2021
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                      Today I was making my exam form fill up in Netaji Subhas Open University website and make payment in the gatway of billdesk, I completed the payment by using the otp and then click on submit bottne, the wabpage give me error message, then I check my bank account and see that my bank account debit 740 rupees but in the website of Netaji Subhas Open University seen that my payment is pending, my transaction reference number is[protected], and Transaction ID -S36093178 .plese help me
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                        H
                        hemanth532
                        Aug 3, 2021
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                        Electricity(APEPDCL) bill payement, transaction failure after deducting money from the account. I have been waiting from couple days for the refund . still not so sign of refund so i am posting this. please find the Transaction details.
                        Two Transaction failures for a total amount Rs.1456.00
                        Each Rs.728.00

                        two transaction details:
                        date:27/7/21
                        upi transaction Id:[protected]

                        date 27/7/21
                        upi transaction Id:[protected]

                        paid towards billdeskpg.[protected]@icici
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                          Shamwant Singh
                          Aug 3, 2021
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                          Address: 98 krishan kunj colony laxmi nagar, Laxm8nagar, Delhi

                          Today I have made payment to icici bank credit card ending with 003 for amount of Rs. 48310 dated 3.8.21. With reference A/c XX0052 Debited with Rs. 48, 310.00(Ref No.[protected] to BILLDESK by UCO Bank eBanking.
                          Kindly update the payment.
                          BillDesk customer support has been notified about the posted complaint.
                          Hello, is there is someone who help me
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                            S
                            Samiya Sultana
                            from Delhi, Delhi
                            Aug 3, 2021
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                            Hi,

                            I’m MD. Selim Biswas. I paid my electricity bill last night via BillDesk and turns out the amount has been deducted from my bank account but it hasn’t been paid.
                            Please revert ASAP and resolve this issue.

                            Below are my details:
                            Con ID:[protected]
                            Transaction ID: T2108022223238399172332
                            Collect ID: C2108022222394545041787
                            Order ID: WPHW[protected]
                            Date of payment: 2 August 2021
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                              I have made a payment of Rs.20, 000/- on 03/08/2021 towards my RBL credit card payment via the RBL app using billdesk; REF: WHDFC[protected]-BilldkRATNAKARBANKLI, ref:[protected]; however, it showed transaction unsuccessful but payment got debited from my HDFC bank account.

                              Please credit this asap to my card or return to my account. I am herewith attaching my screenshot of the transactions.

                              Regards,
                              saigowthami...
                              +2 photos
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                              R
                              Raju pukkall
                              Aug 3, 2021
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                              Hi sir
                              I am raju pukkalla, i paid for credit card bill amount of rs18324. 35 /-reference is (IGALQMKRA9) through RBL my app application. Amount debited from my account but not reflect in rbl account as well as not received any confrim msg from bill desk
                              Pls resolve the issue as soon as possible
                              Regards
                              BillDesk customer support has been notified about the posted complaint.
                              Hi Raju,

                              I have a similar issue while making payment to RBL credit card. Did you query was resolved ? How I can raise coamplaint for this ?
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                                UttamBhagat01
                                Aug 2, 2021
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                                I paid my Electricity Bill through BillDesk Gateway in WBSEDCL, my amount is deducted but the transaction failed in WBSEDCL and the bill payment is also not updated.
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                                  Vibha9
                                  Aug 2, 2021
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                                  Address: 2,C,Rajmohini appartment,ganesh colony,devdutta nagar,ambad link road,nashik

                                  I booked a cylender by bpcl app and payment done by Google pe payment accepted by bill desk and cylinder was not booked also money deducted from my account i complain to bpcl they gave me complaint no and I received a message that your complaint is resolved but didn't receive money now 15 days already gone
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                                    Pritha95
                                    Aug 2, 2021
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                                    Address: Burdwan

                                    Hi Billdesk team,

                                    I have paid my recent WBSEDCL electricity bills for the month of June, July, August 2021. I have used the QR Code to pay the amount through Google pay. The amount did not update in the app and still shows the bills in pending status. Both the consumer IDs are below:

                                    [protected]
                                    [protected]

                                    Below are the details of the upi payments done:

                                    Your VPA [protected]@oksbi linked to Bank of India a/c no. XXXXXXXXXXX6382 is debited for Rs.3997.00 and credited to billdeskbqr.[protected]@hdfcbank (UPI Ref no[protected].

                                    You have done your first UPI txn on SBI_GPay app from the account XXXXXXXXXXX6382 for Rs. 140.00 (UPI Ref No[protected]. If not done by you please report immediately to bank helpline no. [protected] to avoid any financial loss. Do not share your card number/expiry date/PIN/CVV/OTP with anyone to avoid any fraudulent transactions.

                                    Please find the attached transaction details for your reference.

                                    Please check and help me to resolve this issue.
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