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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 57

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M
Munugodu Shiva
Aug 5, 2021
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Address: DOST and Kotak bank

Dear sir/madam,
I paid the fee of DEGREE ONLINE SERVICES, TELANGANA (DOST) application through the internet banking of Kotak bank 407 rs . Amount debited and transaction completed from internet banking but, DOST doesn't received any transaction it shows failed transaction try again. I'm giving the details of transaction ID
1. OS DOSTTS [protected]
2. My dost id TI[protected]
Attaching the screenshots of the transaction's please find the attachment and resolve the issue as soon as possible and refund my amount. Thank you.
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    Karhiiiii
    Aug 5, 2021
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    I have made a transaction which was apparently failed but money got debited so i need my money to be credited
    +1 photos
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    Aug 05, 2021
    Updated by Karhiiiii
    But my money is not credited but you are saying its resolved
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      mishmenez
      Aug 5, 2021
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      Amount deducted but the not confirmed

      Address: Vasai road west

      I made a payment to hdfc bank through billdesk, the amount has been debited but the page is still stuck at the confirmation....
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      Sudhir S Singh
      Aug 4, 2021
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      I was making a contribution of 5 thousand to my e-NPS account (National Pension System) through Bill Desk payment gateway today (4 august 2021) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my paytm bank account but not credited to my NPS account. i used upi to pay it.
      my transaction details as follow:
      Rs.5000.00 sent to npstrust.[protected]@hdfcbank from your Paytm Payments Bank a/c 91XX2120 . UPI Ref:[protected] :PPBL
      BillDesk customer support has been notified about the posted complaint.
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        S
        Sudip S
        Aug 4, 2021
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        This is to inform your that while recharging BSNL mobile number through My BSNL App amount Deducted from my Bank but recharge didn't happened.
        Please pay the amount Rs.114/- to biller, BSNL or process Reverse Pay back to Bank for following unprocessed transaction -
        14-digit alpha numeric transaction ID was : WICI[protected]
        Transaction remarks at Bank: BIL/ONL/[protected]/Bharat San/BSNLPRE_WICI016/Bsnl Recharge
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          jigar786
          Aug 4, 2021
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          Address: FINANCIAL COMPLEX MUTHI JAMMU J&k

          I have make payment to bill desk through hdfc netbanking of RS 367 on 20TH july 2021 to submit my jkssb form but transaction got failed and amount of rs 367 has been deducted from my bank account and i didnt get my refund back till date.
          Refrence No:[protected]
          (VHDF[protected]/BILLDKJKEASYCOLLECT)
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            sriharikavali
            Aug 4, 2021
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            [protected] Reference No, paid amount of 560 through paytm payments bank, amount debited from bank but payment unsuccessful, kindly refund amount
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              Anwaya Mandal
              Aug 3, 2021
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              Today I was making my exam form fill up in Netaji Subhas Open University website and make payment in the gatway of billdesk, I completed the payment by using the otp and then click on submit bottne, the wabpage give me error message, then I check my bank account and see that my bank account debit 740 rupees but in the website of Netaji Subhas Open University seen that my payment is pending, my transaction reference number is[protected], and Transaction ID -S36093178 .plese help me
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                H
                hemanth532
                Aug 3, 2021
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                Electricity(APEPDCL) bill payement, transaction failure after deducting money from the account. I have been waiting from couple days for the refund . still not so sign of refund so i am posting this. please find the Transaction details.
                Two Transaction failures for a total amount Rs.1456.00
                Each Rs.728.00

                two transaction details:
                date:27/7/21
                upi transaction Id:[protected]

                date 27/7/21
                upi transaction Id:[protected]

                paid towards billdeskpg.[protected]@icici
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                  S
                  Shamwant Singh
                  Aug 3, 2021
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                  Address: 98 krishan kunj colony laxmi nagar, Laxm8nagar, Delhi

                  Today I have made payment to icici bank credit card ending with 003 for amount of Rs. 48310 dated 3.8.21. With reference A/c XX0052 Debited with Rs. 48, 310.00(Ref No.[protected] to BILLDESK by UCO Bank eBanking.
                  Kindly update the payment.
                  BillDesk customer support has been notified about the posted complaint.
                  Hello, is there is someone who help me
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                    S
                    Samiya Sultana
                    from Delhi, Delhi
                    Aug 3, 2021
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                    Hi,

                    I’m MD. Selim Biswas. I paid my electricity bill last night via BillDesk and turns out the amount has been deducted from my bank account but it hasn’t been paid.
                    Please revert ASAP and resolve this issue.

                    Below are my details:
                    Con ID:[protected]
                    Transaction ID: T2108022223238399172332
                    Collect ID: C2108022222394545041787
                    Order ID: WPHW[protected]
                    Date of payment: 2 August 2021
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                      I have made a payment of Rs.20, 000/- on 03/08/2021 towards my RBL credit card payment via the RBL app using billdesk; REF: WHDFC[protected]-BilldkRATNAKARBANKLI, ref:[protected]; however, it showed transaction unsuccessful but payment got debited from my HDFC bank account.

                      Please credit this asap to my card or return to my account. I am herewith attaching my screenshot of the transactions.

                      Regards,
                      saigowthami...
                      +2 photos
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                      Raju pukkall
                      Aug 3, 2021
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                      Hi sir
                      I am raju pukkalla, i paid for credit card bill amount of rs18324. 35 /-reference is (IGALQMKRA9) through RBL my app application. Amount debited from my account but not reflect in rbl account as well as not received any confrim msg from bill desk
                      Pls resolve the issue as soon as possible
                      Regards
                      BillDesk customer support has been notified about the posted complaint.
                      Hi Raju,

                      I have a similar issue while making payment to RBL credit card. Did you query was resolved ? How I can raise coamplaint for this ?
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                        UttamBhagat01
                        Aug 2, 2021
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                        I paid my Electricity Bill through BillDesk Gateway in WBSEDCL, my amount is deducted but the transaction failed in WBSEDCL and the bill payment is also not updated.
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                          Vibha9
                          Aug 2, 2021
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                          Address: 2,C,Rajmohini appartment,ganesh colony,devdutta nagar,ambad link road,nashik

                          I booked a cylender by bpcl app and payment done by Google pe payment accepted by bill desk and cylinder was not booked also money deducted from my account i complain to bpcl they gave me complaint no and I received a message that your complaint is resolved but didn't receive money now 15 days already gone
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                            Pritha95
                            Aug 2, 2021
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                            Address: Burdwan

                            Hi Billdesk team,

                            I have paid my recent WBSEDCL electricity bills for the month of June, July, August 2021. I have used the QR Code to pay the amount through Google pay. The amount did not update in the app and still shows the bills in pending status. Both the consumer IDs are below:

                            [protected]
                            [protected]

                            Below are the details of the upi payments done:

                            Your VPA [protected]@oksbi linked to Bank of India a/c no. XXXXXXXXXXX6382 is debited for Rs.3997.00 and credited to billdeskbqr.[protected]@hdfcbank (UPI Ref no[protected].

                            You have done your first UPI txn on SBI_GPay app from the account XXXXXXXXXXX6382 for Rs. 140.00 (UPI Ref No[protected]. If not done by you please report immediately to bank helpline no. [protected] to avoid any financial loss. Do not share your card number/expiry date/PIN/CVV/OTP with anyone to avoid any fraudulent transactions.

                            Please find the attached transaction details for your reference.

                            Please check and help me to resolve this issue.
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                              Gagandeep34
                              Aug 2, 2021
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                              Address: Basti Balbir Road, Balbir Basti

                              Amount 1010 has been deducted from my account for examination fee but it has not been received
                              BillDesk customer support has been notified about the posted complaint.
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                                I was trying to pay my tuition fee via sbi collect. I made the transaction from the ICICI website, but instead of redirecting it showed billdesk error 1:
                                Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later....
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                                Sushil__Sharma
                                Aug 2, 2021
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                                Amount Deducted but Merchant says payment failure

                                Address: Madhyamgram Kolkata

                                On 30th July 2021, I paid the electricity bill of amount Rs 8913 to WBSEDCL through Paytm App from my SBI ACCOUNT. The Payment was successful but the status on WBSEDCL site showed pending. They said, they have not recieved payment confirmation from payment gateway "BILLDESK". Now WBSEDCL says Transaction failure. The money should be returned to my account. THE UPI REFERENCE ID FROM PAYTM IS :[protected].
                                Consumer id WBSEDCL :[protected]br...
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                                Rahulprajapat
                                Aug 2, 2021
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                                Address: VPO-DILWARA,NASIRABAD,AJMER

                                Dear Sir

                                i have recharged on my AVVNL prepaid meter through billdesk but i have not received Bill receipt having Recharge Token No. Please solve

                                Transaction details are given below.

                                Transaction No - WHMP[protected]
                                Transaction Date[protected]:29:45
                                Recharge amount - 1500
                                Knumber[protected]
                                [protected]@GMAIL.COM
                                contact no-[protected]
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