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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 57

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J
jigar786
Aug 4, 2021
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Address: FINANCIAL COMPLEX MUTHI JAMMU J&k

I have make payment to bill desk through hdfc netbanking of RS 367 on 20TH july 2021 to submit my jkssb form but transaction got failed and amount of rs 367 has been deducted from my bank account and i didnt get my refund back till date.
Refrence No:[protected]
(VHDF[protected]/BILLDKJKEASYCOLLECT)
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    sriharikavali
    Aug 4, 2021
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    [protected] Reference No, paid amount of 560 through paytm payments bank, amount debited from bank but payment unsuccessful, kindly refund amount
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      Anwaya Mandal
      Aug 3, 2021
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      Today I was making my exam form fill up in Netaji Subhas Open University website and make payment in the gatway of billdesk, I completed the payment by using the otp and then click on submit bottne, the wabpage give me error message, then I check my bank account and see that my bank account debit 740 rupees but in the website of Netaji Subhas Open University seen that my payment is pending, my transaction reference number is[protected], and Transaction ID -S36093178 .plese help me
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        H
        hemanth532
        Aug 3, 2021
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        Electricity(APEPDCL) bill payement, transaction failure after deducting money from the account. I have been waiting from couple days for the refund . still not so sign of refund so i am posting this. please find the Transaction details.
        Two Transaction failures for a total amount Rs.1456.00
        Each Rs.728.00

        two transaction details:
        date:27/7/21
        upi transaction Id:[protected]

        date 27/7/21
        upi transaction Id:[protected]

        paid towards billdeskpg.[protected]@icici
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          Shamwant Singh
          Aug 3, 2021
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          Address: 98 krishan kunj colony laxmi nagar, Laxm8nagar, Delhi

          Today I have made payment to icici bank credit card ending with 003 for amount of Rs. 48310 dated 3.8.21. With reference A/c XX0052 Debited with Rs. 48, 310.00(Ref No.[protected] to BILLDESK by UCO Bank eBanking.
          Kindly update the payment.
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          Hello, is there is someone who help me
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            S
            Samiya Sultana
            from Delhi, Delhi
            Aug 3, 2021
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            Hi,

            I’m MD. Selim Biswas. I paid my electricity bill last night via BillDesk and turns out the amount has been deducted from my bank account but it hasn’t been paid.
            Please revert ASAP and resolve this issue.

            Below are my details:
            Con ID:[protected]
            Transaction ID: T2108022223238399172332
            Collect ID: C2108022222394545041787
            Order ID: WPHW[protected]
            Date of payment: 2 August 2021
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              I have made a payment of Rs.20, 000/- on 03/08/2021 towards my RBL credit card payment via the RBL app using billdesk; REF: WHDFC[protected]-BilldkRATNAKARBANKLI, ref:[protected]; however, it showed transaction unsuccessful but payment got debited from my HDFC bank account.

              Please credit this asap to my card or return to my account. I am herewith attaching my screenshot of the transactions.

              Regards,
              saigowthami...
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              R
              Raju pukkall
              Aug 3, 2021
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              Hi sir
              I am raju pukkalla, i paid for credit card bill amount of rs18324. 35 /-reference is (IGALQMKRA9) through RBL my app application. Amount debited from my account but not reflect in rbl account as well as not received any confrim msg from bill desk
              Pls resolve the issue as soon as possible
              Regards
              BillDesk customer support has been notified about the posted complaint.
              Hi Raju,

              I have a similar issue while making payment to RBL credit card. Did you query was resolved ? How I can raise coamplaint for this ?
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                U
                UttamBhagat01
                Aug 2, 2021
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                I paid my Electricity Bill through BillDesk Gateway in WBSEDCL, my amount is deducted but the transaction failed in WBSEDCL and the bill payment is also not updated.
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                  V
                  Vibha9
                  Aug 2, 2021
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                  Address: 2,C,Rajmohini appartment,ganesh colony,devdutta nagar,ambad link road,nashik

                  I booked a cylender by bpcl app and payment done by Google pe payment accepted by bill desk and cylinder was not booked also money deducted from my account i complain to bpcl they gave me complaint no and I received a message that your complaint is resolved but didn't receive money now 15 days already gone
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                    P
                    Pritha95
                    Aug 2, 2021
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                    Address: Burdwan

                    Hi Billdesk team,

                    I have paid my recent WBSEDCL electricity bills for the month of June, July, August 2021. I have used the QR Code to pay the amount through Google pay. The amount did not update in the app and still shows the bills in pending status. Both the consumer IDs are below:

                    [protected]
                    [protected]

                    Below are the details of the upi payments done:

                    Your VPA [protected]@oksbi linked to Bank of India a/c no. XXXXXXXXXXX6382 is debited for Rs.3997.00 and credited to billdeskbqr.[protected]@hdfcbank (UPI Ref no[protected].

                    You have done your first UPI txn on SBI_GPay app from the account XXXXXXXXXXX6382 for Rs. 140.00 (UPI Ref No[protected]. If not done by you please report immediately to bank helpline no. [protected] to avoid any financial loss. Do not share your card number/expiry date/PIN/CVV/OTP with anyone to avoid any fraudulent transactions.

                    Please find the attached transaction details for your reference.

                    Please check and help me to resolve this issue.
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                      G
                      Gagandeep34
                      Aug 2, 2021
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                      Address: Basti Balbir Road, Balbir Basti

                      Amount 1010 has been deducted from my account for examination fee but it has not been received
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                        I was trying to pay my tuition fee via sbi collect. I made the transaction from the ICICI website, but instead of redirecting it showed billdesk error 1:
                        Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later....
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                        Sushil__Sharma
                        Aug 2, 2021
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                        Amount Deducted but Merchant says payment failure

                        Address: Madhyamgram Kolkata

                        On 30th July 2021, I paid the electricity bill of amount Rs 8913 to WBSEDCL through Paytm App from my SBI ACCOUNT. The Payment was successful but the status on WBSEDCL site showed pending. They said, they have not recieved payment confirmation from payment gateway "BILLDESK". Now WBSEDCL says Transaction failure. The money should be returned to my account. THE UPI REFERENCE ID FROM PAYTM IS :[protected].
                        Consumer id WBSEDCL :[protected]br...
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                        Rahulprajapat
                        Aug 2, 2021
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                        Address: VPO-DILWARA,NASIRABAD,AJMER

                        Dear Sir

                        i have recharged on my AVVNL prepaid meter through billdesk but i have not received Bill receipt having Recharge Token No. Please solve

                        Transaction details are given below.

                        Transaction No - WHMP[protected]
                        Transaction Date[protected]:29:45
                        Recharge amount - 1500
                        Knumber[protected]
                        [protected]@GMAIL.COM
                        contact no-[protected]
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                          Jeevajothi
                          Aug 2, 2021
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                          During transaction i will receive sms from my bank after enter I have PBE10002 transaction failed.
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                            This is phaneendra Koralla, my number is [protected], on July 13th July Iam try to do bill payment of this service number
                            [protected] amount is 17666rs, but unexpected money was deducted from my credit card, bill payment failed. From July 13 th to still now I did not get refund money. I attached screenshot of failed transaction receipt below please find the attachment and refund my money ASAP....
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                            Kamal-Kumar Tanwani
                            Jul 31, 2021
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                            Address: 12,13-F , Samar-Vihar-Colony , Manak-Nagar, Near Sadhbhawna Park , Alambagh

                            Hi Team -

                            This is regarding my transaction of RS 17650 done toward my RBL BANK credit card payment. The transaction was failed but the amount is debited from my account. I have done the payment through BILL DESK VIA .ICICI BANK net banking
                            The transaction was done on 31:07:2021
                            I have attached the screenshot of transaction done on 31:07:2021'
                            PLS DO THE NEEDFUL

                            YOURS SINCERELY
                            KAMAL KUMAR TANWANI
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                              Harshalthakkar
                              Jul 31, 2021
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                              I made a payment via billdesk however payment deducted from my account but not received to recipent account nor received to my account pls resolve my issue at earliest here m sharing payment details

                              Amount:-2645
                              Tans id:[protected]
                              Payment from:- [protected]@okaxis
                              Payment to:[protected]@hdfcbank
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                                Akash Milan Sinha - ZaAkaash
                                Jul 31, 2021
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                                I booked ticket for lucknow zoo on 30 July 2021 at 7.51 p.m bht didn't get any confirmation for the ticket or any thing I have to go to zoo in Nxt 2 hour but it is not clear whether the ticket is booked or I wl get refund or I have to book again..
                                Pls clafiry as soon as possible please...
                                Order I'd is in the picture...
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