BillDesk Complaints & Reviews

I booked a cylender by bpcl app and payment done by Google pe payment accepted by bill desk and cylinder was not booked also money deducted from my account i complain to bpcl they gave me complaint no and I received a message that your complaint is resolved but didn't receive money now 15 days already gone

Hi Billdesk team,

I have paid my recent WBSEDCL electricity bills for the month of June, July, August 2021. I have used the QR Code to pay the amount through Google pay. The amount did not update in the app and still shows the bills in pending status. Both the consumer IDs are below:

[protected]
[protected]

Below are the details of the upi payments done:

Your VPA [protected]@oksbi linked to Bank of India a/c no. XXXXXXXXXXX6382 is debited for Rs.3997.00 and credited to billdeskbqr.[protected]@hdfcbank (UPI Ref no[protected].

You have done your first UPI txn on SBI_GPay app from the account XXXXXXXXXXX6382 for Rs. 140.00 (UPI Ref No[protected]. If not done by you please report immediately to bank helpline no. [protected] to avoid any financial loss. Do not share your card number/expiry date/PIN/CVV/OTP with anyone to avoid any fraudulent transactions.

Please find the attached transaction details for your reference.

Please check and help me to resolve this issue.

Amount 1010 has been deducted from my account for examination fee but it has not been received

I was trying to pay my tuition fee via sbi collect. I made the transaction from the ICICI website, but instead of redirecting it showed billdesk error 1:
Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later....

On 30th July 2021, I paid the electricity bill of amount Rs 8913 to WBSEDCL through Paytm App from my SBI ACCOUNT. The Payment was successful but the status on WBSEDCL site showed pending. They said, they have not recieved payment confirmation from payment gateway "BILLDESK". Now WBSEDCL says Transaction failure. The money should be returned to my account. THE UPI REFERENCE ID FROM PAYTM IS :[protected].
Consumer id WBSEDCL :[protected]br...

Dear Sir

i have recharged on my AVVNL prepaid meter through billdesk but i have not received Bill receipt having Recharge Token No. Please solve

Transaction details are given below.

Transaction No - WHMP[protected]
Transaction Date[protected]:29:45
Recharge amount - 1500
Knumber[protected]
[protected]@GMAIL.COM
contact no-[protected]

During transaction i will receive sms from my bank after enter I have PBE10002 transaction failed.

This is phaneendra Koralla, my number is [protected], on July 13th July Iam try to do bill payment of this service number
[protected] amount is 17666rs, but unexpected money was deducted from my credit card, bill payment failed. From July 13 th to still now I did not get refund money. I attached screenshot of failed transaction receipt below please find the attachment and refund my money ASAP....

Hi Team -

This is regarding my transaction of RS 17650 done toward my RBL BANK credit card payment. The transaction was failed but the amount is debited from my account. I have done the payment through BILL DESK VIA .ICICI BANK net banking
The transaction was done on 31:07:2021
I have attached the screenshot of transaction done on 31:07:2021'
PLS DO THE NEEDFUL

YOURS SINCERELY
KAMAL KUMAR TANWANI

I made a payment via billdesk however payment deducted from my account but not received to recipent account nor received to my account pls resolve my issue at earliest here m sharing payment details

Amount:-2645
Tans id:[protected]
Payment from:- [protected]@okaxis
Payment to:[protected]@hdfcbank

I booked ticket for lucknow zoo on 30 July 2021 at 7.51 p.m bht didn't get any confirmation for the ticket or any thing I have to go to zoo in Nxt 2 hour but it is not clear whether the ticket is booked or I wl get refund or I have to book again..
Pls clafiry as soon as possible please...
Order I'd is in the picture...

Today on 30th July 2021 I paid the electricity bill to WBSEDCL of an amout of Rs 8913. The payment was successful but WBSEDCL said that they did not recieved the amount from the payment gateway. I paid through Paytm using the billdesk. The UPI and reference id has been attached in the photo.

Dear sir

I have paid my electricity bill through bijli mitra app and payment was made through bill desk jvvnl. My amount Rs 2626 has been deducted but on bijli mitra and on bill desk JVVNL it is still showing unpaid.

Please resolve this issue as soon as possible. I am attaching a screenshot of successful transaction.

K No[protected]
Urmila Jangid
Transaction ID:[protected]
Contact No: [protected]

I am fed up with this type of transaction problem and late update. Improve Your service.

I made Electric bill payment (MSEDC LTD) of Rs.6240/- through Billdesk gateway on 13/07/2021 vide transaction I'd.[protected]. The amount was debited from my bank account and I also received SMS. But the payment is not updated with MSEDC LTD and thereby I had to face the disconnection of the Electric Connection.
Pl.take immediate action to update the payment details with MSEDC LTD under intimation to me.pl let me know the current status immediately.

I have paid my credit card bill through bill desk via hdfc bank net banking, but it is not reflecting even after 24 hours. i am in big trouble to pay further. how can i proceed....

I paid the electricity bill through Paytm. Payment was Successful of amount rs 8913, but WBSEDCL says payment has not been recieved from payment gateway and is still pending. The UPi reference id is[protected].

Respected sir, I have made two payments of Rs. 1543 and Rs. 1603 respectively via Google pay using BHARAT QR (electricity bill) to WBSEDCL (billdeskbqr.[protected]@hdfcbank) for the Month of Jul-Sep 21 against the consumer ID[protected] and[protected] on 04 Jul 2021, but wbsedcl has not yet received the payment although the amount has been debited from my SBI account.. Kindly do the needful to refund the said amount or advice me for necessary action. Attaching said transactions.
yours faithfully,
Sukanta Dhara

I have purchased bike insurance through paytm wallet of rs 930. The amount was deducted but I did not get any insurance policy yet, kindly rectify this as soon as possible

I have done online reacharge on avvnal prepaid meter amonut deducate but tokne number not generate

Respected Sir/Madam,
For your kind attention and necessary action i provide transaction id details which deducted the balance from my account but not received by the merchant.
Transaction no/id
1) UPI/PTM/[protected] /billdesk/hdfc/BANK/pay Dated. 27.01.2021 Rs. 600.00
3) UPI/PTM/[protected] /billdesk/hdfc/BANK/WBBOPE Dated. 27.01.2021 Rs. 600.00