This is to inform your that while paying KMC trade license (CE) renewal fees of Rs.290/- in Kolkata Municipal Corp. portal the Amount debited thru online payment of ICICI net banking (Transaction Ref. [protected]).
BillDesk Gateway showed Transaction failed, try again later.
I have sent mail to '[protected]@billdesk.com' asking if I have to wait for another few more hours to see if it was paid to KMC ? But no response received from their technical team.
I want to see that the Bill has been paid to KMC or refunded back to my Bank A/c for another attempt.
Jul 27, 2021
Complaint marked as Resolved Thanks to team BillDesk. Thanks to Abhijit, Garcy and specially Ms. Manasi did provide good support for reversal pay back process Just in Time!
BillDesk customer support has been notified about the posted complaint.