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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 62

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M
Munugodu Shiva
Aug 6, 2021
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Dear sir/madam,
I paid the fee of DEGREE ONLINE SERVICES, TELANGANA (DOST) application through the internet banking of Kotak bank 407 rs . Amount debited and transaction completed from internet banking but, DOST doesn't received any transaction it shows failed transaction try again. I'm giving the details of transaction ID
1. OS DOSTTS [protected]
2. My dost id TI[protected]
Attaching the screenshots of the transaction's please find the attachment and resolve the issue as soon as possible and refund my amount. Thank you.
BillDesk customer support has been notified about the posted complaint.
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    H
    Hasmukh pansuriya
    Aug 6, 2021
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    I was date 22.05.2021 gsrtc ticket book and tranction failed but amount rupees 290 is debit my account so chek and my amout resev my
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      A
      A.V.Shyam
      Aug 5, 2021
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      Hi Team,

      I have paid some amount using billdesk (UPI payment option - GPay) on the ts echallan website and the amount got debited from my account but not confirmed on the bill desk transaction status page in ts echallan website and hence the details aren't reflected on the website. I have shared all the required details and attachments to [protected]@billdesk.com via email today. Kindly check and either confirm/refund the amount at the earliest.
      BillDesk customer support has been notified about the posted complaint.
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      Still haven't received any reply/update either on the email sent yesterday(
      Email Details:
      From: [protected]@gmail.com
      To: [protected]@billdesk.com
      Subject: Transaction reference number: ########) or the forum from the billdesk support team.
      Reply
      Still haven't received any reply/update either on the email sent yesterday(
      Email Details:
      From: [protected]@gmail.com
      To: [protected]@billdesk.com
      Subject: Transaction reference number: ########) or the forum from the billdesk support team.
      Reply
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        J
        Jagadish.sarvi
        from Bengaluru, Karnataka
        Aug 5, 2021
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        I booked a new connection through online payment with Transaction id (DSO[protected]) after payment if i check with customer care they are not having any kind of details on this. and i got a message saying from TATASKY ( Thank you for your interest in Tata sky. Our representative will call you shortly ) . To number([protected]) which i booked from. any i dint get any calls from TATASKY further for connection. and no confirmation message on payment made. through UPI
        BillDesk customer support has been notified about the posted complaint.
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          H
          Harish Rag
          Aug 5, 2021
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          Address: 1/Diwan narayana swami east street, Ramanathapuram

          I was paying 575rs for setc traveling..but the amount is debited from my account and the payment is failed . kindly return my money back
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            G
            gayathrijagaan
            Aug 5, 2021
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            As I have made payment for a tnega-first graduate certificate online. It shows the transaction failed but the amount was debited from my account. Have done payment twice. Transaction ref.No[protected] and[protected]. Please do the transfer the amount to tnega and refund another transaction to my account.
            BillDesk customer support has been notified about the posted complaint.
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              K
              Karhiiiii
              Aug 5, 2021
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              My money is debited while paying application fee even the transaction is failed .i want my money to be credited
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                M
                Munugodu Shiva
                Aug 5, 2021
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                Address: DOST and Kotak bank

                Dear sir/madam,
                I paid the fee of DEGREE ONLINE SERVICES, TELANGANA (DOST) application through the internet banking of Kotak bank 407 rs . Amount debited and transaction completed from internet banking but, DOST doesn't received any transaction it shows failed transaction try again. I'm giving the details of transaction ID
                1. OS DOSTTS [protected]
                2. My dost id TI[protected]
                Attaching the screenshots of the transaction's please find the attachment and resolve the issue as soon as possible and refund my amount. Thank you.
                BillDesk customer support has been notified about the posted complaint.
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                  K
                  Karhiiiii
                  Aug 5, 2021
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                  I have made a transaction which was apparently failed but money got debited so i need my money to be credited
                  BillDesk customer support has been notified about the posted complaint.
                  Aug 05, 2021
                  Updated by Karhiiiii                   But my money is not credited but you are saying its resolved
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                    M
                    mishmenez
                    Aug 5, 2021
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                    Address: Vasai road west

                    I made a payment to hdfc bank through billdesk, the amount has been debited but the page is still stuck at the confirmation.
                    BillDesk customer support has been notified about the posted complaint.
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                      S
                      Sudhir S Singh
                      Aug 4, 2021
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                      I was making a contribution of 5 thousand to my e-NPS account (National Pension System) through Bill Desk payment gateway today (4 august 2021) but the transaction failed before taking me to NPS confirmation page. Amount has been debited from my paytm bank account but not credited to my NPS account. i used upi to pay it.
                      my transaction details as follow:
                      Rs.5000.00 sent to npstrust.[protected]@hdfcbank from your Paytm Payments Bank a/c 91XX2120 . UPI Ref:[protected] :PPBL
                      BillDesk customer support has been notified about the posted complaint.
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                        S
                        Sudip S
                        Aug 4, 2021
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                        This is to inform your that while recharging BSNL mobile number through My BSNL App amount Deducted from my Bank but recharge didn't happened.
                        Please pay the amount Rs.114/- to biller, BSNL or process Reverse Pay back to Bank for following unprocessed transaction -
                        14-digit alpha numeric transaction ID was : WICI[protected]
                        Transaction remarks at Bank: BIL/ONL/[protected]/Bharat San/BSNLPRE_WICI016/Bsnl Recharge
                        BillDesk customer support has been notified about the posted complaint.
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                          J
                          jigar786
                          Aug 4, 2021
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                          Address: FINANCIAL COMPLEX MUTHI JAMMU J&k

                          I have make payment to bill desk through hdfc netbanking of RS 367 on 20TH july 2021 to submit my jkssb form but transaction got failed and amount of rs 367 has been deducted from my bank account and i didnt get my refund back till date.
                          Refrence No:[protected]
                          (VHDF[protected]/BILLDKJKEASYCOLLECT)
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                            S
                            sriharikavali
                            Aug 4, 2021
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                            [protected] Reference No, paid amount of 560 through paytm payments bank, amount debited from bank but payment unsuccessful, kindly refund amount
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                              A
                              Anwaya Mandal
                              Aug 3, 2021
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                              Today I was making my exam form fill up in Netaji Subhas Open University website and make payment in the gatway of billdesk, I completed the payment by using the otp and then click on submit bottne, the wabpage give me error message, then I check my bank account and see that my bank account debit 740 rupees but in the website of Netaji Subhas Open University seen that my payment is pending, my transaction reference number is[protected], and Transaction ID -S36093178 .plese help me
                              BillDesk customer support has been notified about the posted complaint.
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                                H
                                hemanth532
                                Aug 3, 2021
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                                Electricity(APEPDCL) bill payement, transaction failure after deducting money from the account. I have been waiting from couple days for the refund . still not so sign of refund so i am posting this. please find the Transaction details.
                                Two Transaction failures for a total amount Rs.1456.00
                                Each Rs.728.00

                                two transaction details:
                                date:27/7/21
                                upi transaction Id:[protected]

                                date 27/7/21
                                upi transaction Id:[protected]

                                paid towards billdeskpg.[protected]@icici
                                BillDesk customer support has been notified about the posted complaint.
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                                  S
                                  Shamwant Singh
                                  Aug 3, 2021
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                                  Address: 98 krishan kunj colony laxmi nagar, Laxm8nagar, Delhi

                                  Today I have made payment to icici bank credit card ending with 003 for amount of Rs. 48310 dated 3.8.21. With reference A/c XX0052 Debited with Rs. 48, 310.00(Ref No.[protected] to BILLDESK by UCO Bank eBanking.
                                  Kindly update the payment.
                                  BillDesk customer support has been notified about the posted complaint.
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                                  Hello, is there is someone who help me
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                                    S
                                    Samiya Sultana
                                    from Delhi, Delhi
                                    Aug 3, 2021
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                                    Hi,

                                    I’m MD. Selim Biswas. I paid my electricity bill last night via BillDesk and turns out the amount has been deducted from my bank account but it hasn’t been paid.
                                    Please revert ASAP and resolve this issue.

                                    Below are my details:
                                    Con ID:[protected]
                                    Transaction ID: T2108022223238399172332
                                    Collect ID: C2108022222394545041787
                                    Order ID: WPHW[protected]
                                    Date of payment: 2 August 2021
                                    BillDesk customer support has been notified about the posted complaint.
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                                      R
                                      Raju pukkall
                                      Aug 3, 2021
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                                      Hi sir
                                      I am raju pukkalla, i paid for credit card bill amount of rs18324. 35 /-reference is (IGALQMKRA9) through RBL my app application. Amount debited from my account but not reflect in rbl account as well as not received any confrim msg from bill desk
                                      Pls resolve the issue as soon as possible
                                      Regards
                                      BillDesk customer support has been notified about the posted complaint.
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                                      Hi Raju,

                                      I have a similar issue while making payment to RBL credit card. Did you query was resolved ? How I can raise coamplaint for this ?
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                                        U
                                        UttamBhagat01
                                        Aug 2, 2021
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                                        I paid my Electricity Bill through BillDesk Gateway in WBSEDCL, my amount is deducted but the transaction failed in WBSEDCL and the bill payment is also not updated.
                                        BillDesk customer support has been notified about the posted complaint.
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