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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 67

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H
Hajai
Jun 23, 2021
Resolved
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Address: Madurai tamilnadu

Hai i am Hajai krishnan.. I recharged my Tata sky tv bill payment the amount is depited from my account but recharge is not happened..I needed my refund money...
+1 photos
Jun 25, 2021
Complaint marked as Resolved 
I am recharged my Tata sky tv bill payment the amount is debited from my bank account but the recharge is not happen..
BillDesk customer support has been notified about the posted complaint.
Jun 25, 2021
Updated by Hajai
Hai i am Hajai krishnan.. I recharged my Tata sky tv bill payment the amount is depited from my account but recharge is not happened..I needed my refund money...
And I received mail from pg support team they find the problem and said to post same to reconfirm my bank statement..

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    abhishekchu
    Jun 23, 2021
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    Sir I have booked 7 tickets on Lucknow Zoo website but transaction was failed and money deducted from my SBI credit card date 15 Jun 2021 amount was 514, I did not get refund yet. Contact [protected], [protected] and Lucknow Zoo sent a msg that msg is given below

    "this is to inform you that, due to some technical issue form the payment gateway, the ticket transaction failed, sorry for the inconvenience caused . The bank will return your money within 3-4 working days,

    12430;"Afsar Ali";"Individual";;"[protected]";"7";"0.00";"0.00";"504.00";"[protected]:19:28";... Card";"[protected]";"Normal";"Ticket00012430";"[protected]";"FAIL";"[protected]"...
    BillDesk customer support has been notified about the posted complaint.
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      A
      Adesub
      Jun 23, 2021
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      Address: HYDERABAD
      Website: TSSPDCL

      I done payment through UPI payment in GPay app to Southern Power Distribution Company of Telangana Limited. Amount debited from my bank but payment not successful. please cancel the transaction and refund my amount.
      +1 photos
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        A
        amitabh gan Chaudhary
        from Kolkata, West Bengal
        Jun 23, 2021
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        Address: Flat C2 SRK RUBI 45C Jadavpur Central Road Kolkata

        While doing transaction today (23.06.2021, 9:24 AM ) in NSDL- CRA portal for contributing to my NPS account through my Saving A/c No of ICICI Bank :[protected], Rs.50000/- (Rupees Fifty Thousand Only) has been deducted Vide : BIL/ONL/[protected]/NPS Trust/XBCM
        FNPS_VICI00/NPS TIER I and flashed the message " Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later".
        Now i am totally in a fix. Need immediate resolution of this problem through refund of my money Rs.50000/- (Rupees Fifty Thousand Only).
        BillDesk customer support has been notified about the posted complaint.
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          3
          323 SUJAN NAIK
          Jun 23, 2021
          Apr 24, 2024
          This thread was updated on Apr 24, 2024
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          Kea application deduction

          Address: kea.com

          I did my UGCET {KCET} payment today on 23/06/21 through my sbi debit card
          and i also got the message of detuction but in the website it is showing that
          payment is incomplete
          and even in the pdf there is written no payment done

          please take action ass soon as possible...
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          H
          Hanisha Aswani
          Jun 23, 2021
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          Address: 3-6-69, Shop 1, Ground Floor, Venkatarama Towers, Basheer Bagh, Hyderabad

          Sir i made a payment of Rs-5762 of my electricity bill through billdesk on 16 june the monet got deducted bu still the payment is no completed
          +1 photos
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            Address: Flat C2 SRK RUBI 45C Jadavpur Central Road Kolkata
            Website: Billdesk

            While doing transaction today (23.06.2021, 9:24 AM ) in NSDL- CRA portal for contributing to my NPS account through my Saving A/c No of ICICI Bank :[protected], Rs.50000/- (Rupees Fifty Thousand Only) has been deducted Vide : BIL/ONL/[protected]/NPS Trust/XBCM
            FNPS_VICI00/NPS TIER I and flashed the message " Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again...
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            vasun259
            Jun 22, 2021
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            Hi team,

            i have made a transaction on 19th june 2021 at 13:04 pm of an amount Rs 2000/- which was not credited to account. Rs. 2000/- is debited from my account, ICICI bank,

            contact me over [protected]
            BillDesk customer support has been notified about the posted complaint.
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              K
              Kiran K Poojary
              Jun 21, 2021
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              Sir, I have made my K-CET application fee of Rs500 payment in KEA website through Billdesk.Money was debited from my ICICI bank account but the money was not transferred to KEA and in KEA website it is showing me again to pay. I didn't received my payment reciept in KEA website.I made my payment on 18/06/2021.
              Transaction id[protected].
              VICI0050250.
              +1 photos
              BillDesk customer support has been notified about the posted complaint.
              Same happened to me
              Did they solve
              I am having the same problem. What did u do
              Nshavirat's reply, Apr 20, 2022
              Keerti did u get money back
              Same happen to me what to do fo inr that
              Jain hind ..i filled kcet form .i paid 500 by using my UPI I'd ..money got detected as payment was successful from bank, bank of baroda, But the payment status on kcet website didn't update. As 12th of may was the last date to pay at that point of time i hade to pay again so again i paid using my UPI I'd but again the same problem. Money got detected but payment done was not shown in website . Again at last i used my card to pay, lastly it got updated and payment done was showing in the website and i filled the form . So basically, instead of 500 rupees i paid 1500 rupees to kea.kar.nic.in or kcet website ..i am attaching my proof of payment

              Bill-desk payment in KCET application - Comment #3999507 - Image #0
              Bill-desk payment in KCET application - Comment #3999507 - Image #1
              Bill-desk payment in KCET application - Comment #3999507 - Image #2
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                Manucheerful
                Jun 21, 2021
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                I paid Rs. 4960 via billdesk payment gateway on 15 JUNE2021. The amount got debited from my ICICI bank, but got error with the Billdesk acknowledgement .

                Merchant Reference No. VICI[protected]

                Sms from icici bank came for the debit of the amount

                Sms confirmation from BSES /BILLDESK was not received
                BillDesk customer support has been notified about the posted complaint.
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                  S
                  SatishKumar Gindi
                  Jun 21, 2021
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                  Address: SAINATH CYCLEMART,OPP GOVT HOSPITAL, DARG ROAD,Naidupeta 524126.

                  I paid Payment For product In Amazon Rs.10448/- oficial net banking will bill desk.transaction is successfully got transaction I'd : [protected] also Date[protected] Time 5.58 pm. Please update me the Amount status.
                  +1 photos
                  BillDesk customer support has been notified about the posted complaint.
                  Jun 21, 2021
                  Updated by SatishKumar Gindi
                  Need The solution
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                    S
                    ssujee
                    Jun 20, 2021
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                    I had made a recharge of Rs. 200 on 19th June, 2020 through BillDesk for my Tatasky DTH. But, the receiver hasn't received them yet. I request you to kindly look into the issue as soon as possible.
                    My payment Ref ID:[protected]
                    BillDesk customer support has been notified about the posted complaint.
                    My contact number is [protected]
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                      J
                      johnsimple
                      Jun 20, 2021
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                      Address: i dont know

                      Amazon.in Payment Declined
                      Order #[protected]
                      www.amazon.in/ref=TE_new_PaymentHardDeclined_tex_h

                      but my bank email says

                      You have made an online payment of INR 1134.55 towards BILL DESK from your Account XX407 on Jun 19, 2021 at 21:05 hours. The Transaction ID is [protected].
                      BillDesk customer support has been notified about the posted complaint.
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                        H
                        Hakim Bangalore Wala
                        from Gurgaon, Haryana
                        Jun 19, 2021
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                        Address: Mohit pura mohalla, Near Vedika High school

                        As now I have done Tata sky recharge but recharge successful but it was not reflect in Tata sky and money also get deducted right now am in trouble please refund my amount other wise activate my Tata sky account
                        BillDesk customer support has been notified about the posted complaint.
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                          umar mohd
                          Jun 19, 2021
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                          Address: FARIDABAD

                          I have paid the electricity bill (DHBVN) Rs. 1801.00 via BillDesk. Transaction has been completed on 18/06/2021 and amount deducted from bank account, but the bill is showing as not paid. Bank transaction id is [protected] and Ref. id is VICI[protected]. Please Help.
                          BillDesk customer support has been notified about the posted complaint.
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                            A
                            anandshirke
                            Jun 19, 2021
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                            Resolved

                            Sir, I had paid my electric bill of Jun-2021 amounting Rs.3500/- through Mahavitaran App ( Via Billdesk) on[protected] for Consumer No.[protected] BU 4200. I have Selected UPI option for payment through BHIM App. vide Ref Number UPI/P2M/[protected]/BilldeskE/ICICI
                            Ban/collect. Amount Rs.3500/- deducted from my account & but no SMS recieved on Mobile Number [protected](mentioned when Making payment) Payment was successfully done. I have taken screen shot also. I have contacted to MSEDCL help desk for non-reflecting the payment to consumer no.[protected] BU 4200. They have replied on[protected] that No Payment has been is received Consumer Number[protected] BU 4200 BU S/DN. Name SHRI VAIDHYA SURESHCHANDRA LAXMAN Connection Type LT Address PL.NO. 20/A, VAIBHAV SOC. NR. ADITI APPT. VAIDU WADI AHMEDNAGAR 414001 Contact No. [protected]
                            Jun 20, 2021
                            Complaint marked as Resolved 
                            Complaint Resovled and Amount Refunded. Thanks to Consumer Complaint Portal.
                            BillDesk customer support has been notified about the posted complaint.
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                              srangra
                              Jun 19, 2021
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                              I made a transaction to pay internet bill using bill desk. The amount of Rs 825 was deducted but transaction get failed with some Sorry message. I checked with my internet provider and he did not recived the payment yet.

                              Here is confirmation message I have from my bank:

                              You have made an online payment of INR 825.0 towards BILL DESK from your Account XXXXX on Jun 18, 2021 at 08:52 hours. The Transaction ID is [protected]
                              BillDesk customer support has been notified about the posted complaint.
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                                S
                                Sunil21690
                                Jun 18, 2021
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                                Hi Team,

                                I have made a payment to BPCL of Amount - 809.50/- on 18th Jun'21 . Payment has been debited from my account but it is still showing pending on online portal.
                                Payment Transaction number is[protected] . Please check and confirm.
                                +1 photos
                                BillDesk customer support has been notified about the posted complaint.
                                Jun 18, 2021
                                Updated by Sunil21690
                                Issue not Resolved
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                                  S
                                  Sivaranjanivelmurugan
                                  Jun 18, 2021
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                                  Website: BillDesk

                                  I have made payment for TNESEVAI through BillDesk on 18/06/2021. The amount was deducted twice but still showing only the pending status.

                                  Please refund the amount and make the transaction successful.
                                  BillDesk customer support has been notified about the posted complaint.
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                                    vartha
                                    from Tiruchirappalli, Tamil Nadu
                                    Jun 18, 2021
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                                    An amount of Rs.49/ was debited in my my UBI s.b.account on 16-6-21 as per transaction id[protected] was not credited to BSNL towards cell phone recharge Kindly see the amount may be credited to BSNL account cell no.[protected]
                                    BillDesk customer support has been notified about the posted complaint.
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