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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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BillDesk reviews & complaints page 68

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U
umar mohd
Jun 19, 2021
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Address: FARIDABAD

I have paid the electricity bill (DHBVN) Rs. 1801.00 via BillDesk. Transaction has been completed on 18/06/2021 and amount deducted from bank account, but the bill is showing as not paid. Bank transaction id is [protected] and Ref. id is VICI[protected]. Please Help.
BillDesk customer support has been notified about the posted complaint.
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    A
    anandshirke
    Jun 19, 2021
    Resolved
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    Resolved

    Sir, I had paid my electric bill of Jun-2021 amounting Rs.3500/- through Mahavitaran App ( Via Billdesk) on[protected] for Consumer No.[protected] BU 4200. I have Selected UPI option for payment through BHIM App. vide Ref Number UPI/P2M/[protected]/BilldeskE/ICICI
    Ban/collect. Amount Rs.3500/- deducted from my account & but no SMS recieved on Mobile Number [protected](mentioned when Making payment) Payment was successfully done. I have taken screen shot also. I have contacted to MSEDCL help desk for non-reflecting the payment to consumer no.[protected] BU 4200. They have replied on[protected] that No Payment has been is received Consumer Number[protected] BU 4200 BU S/DN. Name SHRI VAIDHYA SURESHCHANDRA LAXMAN Connection Type LT Address PL.NO. 20/A, VAIBHAV SOC. NR. ADITI APPT. VAIDU WADI AHMEDNAGAR 414001 Contact No. [protected]
    Jun 20, 2021
    Complaint marked as Resolved 
    Complaint Resovled and Amount Refunded. Thanks to Consumer Complaint Portal.
    BillDesk customer support has been notified about the posted complaint.
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      srangra
      Jun 19, 2021
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      I made a transaction to pay internet bill using bill desk. The amount of Rs 825 was deducted but transaction get failed with some Sorry message. I checked with my internet provider and he did not recived the payment yet.

      Here is confirmation message I have from my bank:

      You have made an online payment of INR 825.0 towards BILL DESK from your Account XXXXX on Jun 18, 2021 at 08:52 hours. The Transaction ID is [protected]
      BillDesk customer support has been notified about the posted complaint.
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        S
        Sunil21690
        Jun 18, 2021
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        Hi Team,

        I have made a payment to BPCL of Amount - 809.50/- on 18th Jun'21 . Payment has been debited from my account but it is still showing pending on online portal.
        Payment Transaction number is[protected] . Please check and confirm.
        BillDesk customer support has been notified about the posted complaint.
        Jun 18, 2021
        Updated by Sunil21690
        Issue not Resolved
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          S
          Sivaranjanivelmurugan
          Jun 18, 2021
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          Website: BillDesk

          I have made payment for TNESEVAI through BillDesk on 18/06/2021. The amount was deducted twice but still showing only the pending status.

          Please refund the amount and make the transaction successful.
          BillDesk customer support has been notified about the posted complaint.
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            V
            vartha
            from Tiruchirappalli, Tamil Nadu
            Jun 18, 2021
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            An amount of Rs.49/ was debited in my my UBI s.b.account on 16-6-21 as per transaction id[protected] was not credited to BSNL towards cell phone recharge Kindly see the amount may be credited to BSNL account cell no.[protected]
            BillDesk customer support has been notified about the posted complaint.
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              1
              12jayaraj
              Jun 18, 2021
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              Website: Ente ksrtc app and billdesk

              I booked a ticket in kerala rtc ente ksrtc app through my paytm upi.( Reference no[protected]. But my ticket is not booked but money is debited from my account. Please check and return money
              BillDesk customer support has been notified about the posted complaint.
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                Pranab666
                Jun 18, 2021
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                Amount debited via card payment...still after a long time it's shown as refreshing only ...kindly credit my payment back or set off with bill payment status ...bill amout shown as not paid
                BillDesk customer support has been notified about the posted complaint.
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                  B
                  Babu1710
                  Jun 16, 2021
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                  I paid on the TWBUHC twice
                  Once with my debit card (SBI) and once with my paytm debit card .. from both the amount got deducted but I did not got the receipt from payment merchant site .. please initiate refund for both the amount .

                  SBI :- Dear Customer, tx#VT[protected] for Rs2018.00 at 50000392 on 16Jun21 at 20:32:42.

                  Paytm:-Rs.2000.00 paid at TWBUHC on[protected] using Debit Card.Ref No.[protected]
                  BillDesk customer support has been notified about the posted complaint.
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                    B
                    blackpearlz217
                    Jun 16, 2021
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                    Payment transferred to BSNL Broadband amount of Rs.942.00/- dated 13 Jun, 2021 9:24 am, via UPI transaction with transaction ID[protected] from UPI ID [protected]@okhdfcbank

                    Amount debited from my account but didn't receive payment success response from BSNL
                    BillDesk customer support has been notified about the posted complaint.
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                      premnath s
                      Jun 15, 2021
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                      Dear sir/madam,

                      I have done the Online Transcation of rs.1504/- on 11 Jun 2021 Ref no. VSBI[protected]IGALHJTCE0 Login through www.tnurbanepay.com,
                      I have successfully login to this site and make the payment through linked Netbanking site of www.onlinesbi.com. The amount got debit and i got the transcation id. But i have not received the receipt from www.tnurbanepay.com site and after 3 days i have check in the site till the receitps not yet reflecting.

                      Already i have rised the complaint to both, but they are not able to find the details. So i need your help. Because when i click the payment it will redirect through Billdesk.com. So i raise the request to your.

                      Login Site:- tnubranepay.com

                      Netbanking site:- onlinesbi.com

                      Transaction for Tamil nadu property tax.

                      Need receipt or refund

                      if require any details please let me know..

                      Thanks alot

                      With regards

                      Premnath S

                      Mail id:- [protected]@gmail.com
                      BillDesk customer support has been notified about the posted complaint.
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                        buntyshubham
                        Jun 15, 2021
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                        Address: JAI MATA DI AAPT, JARDABAGAN

                        Hello,

                        I am Shubham Kumar. While applying for CET-2021 for SVNIRTAR, ODISHA on dated[protected] at 14.19 pm, I have made 4 time payment out of which 3 times extra payment for submission of form, as it shows nothing after each payment. The payment has been done through SBI card & HDFC credit card by the name of JAY RAJ SINGH.

                        Request you to kindly initiate for the refunding process.
                        BillDesk customer support has been notified about the posted complaint.
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                          Rakesh@55555
                          Jun 15, 2021
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                          Resolved

                          Hi, I have done a rent payment of 50rs has failed in Paytm through dhani free cashback card .They have refunded money with reference Id[protected] . But not credited to my account or wallet.

                          Note :- I have done 2 payments of 50rs.
                          Jan 19, 2023
                          Complaint marked as Resolved 
                          resolved
                          BillDesk customer support has been notified about the posted complaint.
                          Jun 15, 2021
                          Updated by Rakesh@55555
                          Refund money
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                            Sir/Madam,
                            My SBI BPCL card no is [protected].
                            I paid credit card bill of Rs 90500 on 12.06.2021 at 1:21pm through SBI CARD app.The paid amount is debited from my axis bank account and PRL NO is VUTI[protected].
                            But till now the paid amount Rs 90500 is not reflectIng my available credit balance.
                            So, I request you to kindly resolve the Issue as soon as possible.

                            Regards
                            B AMAR DEEPAKbr...
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                            NEERAJ KUMAR MAURYA
                            Jun 14, 2021
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                            Address: Lucknow

                            My account is debited but my credit card not credited .it's over 3 day.
                            BillDesk customer support has been notified about the posted complaint.
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                              9
                              9742940560
                              Jun 13, 2021
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                              Dear team,

                              This is regarding my HDFC credit card bill payment initiated yesterday with transaction ref ID-VHD[protected] still not reflecting in my HDFC app as yesterday was the due date therefore[protected], kindly look into it & Do the needful
                              BillDesk customer support has been notified about the posted complaint.
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                                P
                                Preety anand
                                Jun 12, 2021
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                                My balance was deducted but recharge was unsuccessful on my Tatasky and I have not received any response and refund from the company still what to do...
                                BillDesk customer support has been notified about the posted complaint.
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                                  K
                                  kswarup
                                  Jun 12, 2021
                                  Resolved
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                                  Resolved

                                  I have paid the electricity bill (TSSPDCL) Rs. 424.00 via BillDesk. Transaction has been completed on 12/06/2021 and amount deducted from bank account, but the bill is showing as not paid. Please Help.

                                  TSSPDCL USC :[protected]

                                  UPI Transaction ID:[protected]
                                  Jun 14, 2021
                                  Complaint marked as Resolved 
                                  got the mail from [email protected] that they are checking the issue and got amount returned by 72 hrs. The issue has been resolved
                                  BillDesk customer support has been notified about the posted complaint.
                                  Jun 12, 2021
                                  Updated by kswarup
                                  My email : [protected]@gmail.com
                                  Jun 19, 2021
                                  Updated by kswarup
                                  got the mail from [protected]@billdesk.com that they are checking the issue and got amount returned by 72 hrs. The issue has been resolved
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                                    S
                                    Sornakumar
                                    Jun 11, 2021
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                                    Resolved

                                    I have paid my brother's Axis bank credit card payment through bill desk. Amount debited but transaction failed.

                                    I have sent mail to support @ billdesk. But no response.

                                    Transaction ref is VICI[protected] and date is 05.06.21. Amount is Rs 5300.

                                    Pls support.
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    BillDesk customer support has been notified about the posted complaint.
                                    Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/sub-issues/FND-Dispute-... and raise a dispute for the referred transaction. Regards, Team Axis Bank
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                                      sudiptabhattacharjee
                                      Jun 11, 2021
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                                      Resolved

                                      Billdesk Online Transaction failure while paying Kolkata Municipal Corp property Tax

                                      Hi Team,

                                      This is to inform you that while trying to pay my Kolkata Municipal Corporation (KMC) property tax online, the amount got deducted from my bank a/c but the same did not get credited to KMC a/c due to some failure in online transaction. I have checked KMC website and it is still showing the amount as unpaid. Even I enquired with my bank and they confirmed that they have released the amount from their end. Please see...
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