Submit a Complaint
Claimed

BillDesk Complaints & Reviews

www.billdesk.com
1
Updated: Nov 7, 2025
Complaints 5422
Resolved
656
Unresolved
4766
So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
BillDesk

BillDesk reviews & complaints page 72

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
amitabh gan Chaudhary
from Kolkata, West Bengal
Jun 23, 2021
Report
Copy

Address: Flat C2 SRK RUBI 45C Jadavpur Central Road Kolkata

While doing transaction today (23.06.2021, 9:24 AM ) in NSDL- CRA portal for contributing to my NPS account through my Saving A/c No of ICICI Bank :[protected], Rs.50000/- (Rupees Fifty Thousand Only) has been deducted Vide : BIL/ONL/[protected]/NPS Trust/XBCM
FNPS_VICI00/NPS TIER I and flashed the message " Reason: Sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later".
Now i am totally in a fix. Need immediate resolution of this problem through refund of my money Rs.50000/- (Rupees Fifty Thousand Only).
BillDesk customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    3
    323 SUJAN NAIK
    Jun 23, 2021
    Apr 24, 2024
    This thread was updated on Apr 24, 2024
    Report
    Copy

    Address: kea.com

    I did my UGCET {KCET} payment today on 23/06/21 through my sbi debit card
    and i also got the message of detuction but in the website it is showing that
    payment is incomplete
    and even in the pdf there is written no payment done

    please take action ass soon as possible
    BillDesk customer support has been notified about the posted complaint.
    Jun 23, 2021
    Updated by 323 SUJAN NAIK     my student number is [protected]
    Jun 23, 2021
    Updated by 323 SUJAN NAIK     please check
    View replies
    I already paid my bill in debit card for kcet application but bill desk is not opens to take a print out...how can I take print of that.. please respond..
    Reply
    I did my ugcet or kcet payment on 19//4/2022 money deducted from my bank account, and the website show dublicate request now it's again showing make payment . Please help me to get back my 500 rupees
    Reply
    I did my UGCET {KCET} payment on 25/06/22 through OR code scanner
    and i also got the message of detuction but in the website it is showing that
    payment is incomplete
    and even in the pdf there is written no payment done

    please take action ass soon as possible
    Reply
    I have paid for ug KCet application
    Amount has been debited but there is some error it's showing that payment is incomplete
    Please resolve this because tomorrow is last date
    Reply
    I paid twice for UG cet application through QR code but payment is not still refunded
    Reply
    Good morning, i paid thrice while filling kcet form on 12th of may because while in first 2 chances i paid through UPI but it did not show any that payment done in the website so third time i paid through card..to i paid 1500 rupees in place of 500rupees ..as a proof i am sending screenshot shot ..pls help with my refunds
    Reply
    I did my neet pg registration fee payment on 20/9/2022. Amount has been deducted from my account but the bill desk page showed error and asked to do payment again

    Kindly solve the issue as soon as possible
    Reply
    I applied for dcet exam on 28/9/2022 and paid fees by qr code and it's showing that invalid transaction and billdesk error. please solve the problem or refund my money back. Here is the screenshot of payment
    Reply
    Payment done but not proceed in website
    Reply
    Made the payment on 18/10/2022 for pgcet registration amount has been deducted but it is showing some error and asking to make the payment again
    Do resolve the problem as soon as possible
    Reply
    Payment dedakt but not fill process
    Reply
    I have done my cet payment but not yet got the confirmation notification but the money is deducted.. kindly help with my query
    Reply
    I made 2 transaction 24 march through upi for cet one got successful and for other transaction money got debited but no refund has been initiated plz help
    Reply
    Made the payment on 19/02/2024 for pgcet registration amount has been deducted but it is showing some error and asking to make the payment again
    Do resolve the problem as soon as possible
    Reply
    Made the payment on 19/02/2024 for UG KCET registration amount has been deducted but it is showing some error and asking to make the payment again
    Do resolve the problem as soon as possible
    Reply
    Payment acknowledgement is not show
    Reply
    Helpful
    36 other people found this review helpful
    36 found this helpful
    16 Comments
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      Hanisha Aswani
      Jun 23, 2021
      Report
      Copy

      Address: 3-6-69, Shop 1, Ground Floor, Venkatarama Towers, Basheer Bagh, Hyderabad

      Sir i made a payment of Rs-5762 of my electricity bill through billdesk on 16 june the monet got deducted bu still the payment is no completed
      BillDesk customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        vasun259
        Jun 22, 2021
        Report
        Copy

        Hi team,

        i have made a transaction on 19th june 2021 at 13:04 pm of an amount Rs 2000/- which was not credited to account. Rs. 2000/- is debited from my account, ICICI bank,

        contact me over [protected]
        BillDesk customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kiran K Poojary
          Jun 21, 2021
          Report
          Copy

          Sir, I have made my K-CET application fee of Rs500 payment in KEA website through Billdesk.Money was debited from my ICICI bank account but the money was not transferred to KEA and in KEA website it is showing me again to pay. I didn't received my payment reciept in KEA website.I made my payment on 18/06/2021.
          Transaction id[protected].
          VICI0050250.
          BillDesk customer support has been notified about the posted complaint.
          View replies
          Same happened to me
          Did they solve
          Reply
          I am having the same problem. What did u do
          Reply
          Nshavirat's reply, Apr 20, 2022
          Keerti did u get money back
          Same happen to me what to do fo inr that
          Reply
          Jain hind ..i filled kcet form .i paid 500 by using my UPI I'd ..money got detected as payment was successful from bank, bank of baroda, But the payment status on kcet website didn't update. As 12th of may was the last date to pay at that point of time i hade to pay again so again i paid using my UPI I'd but again the same problem. Money got detected but payment done was not shown in website . Again at last i used my card to pay, lastly it got updated and payment done was showing in the website and i filled the form . So basically, instead of 500 rupees i paid 1500 rupees to kea.kar.nic.in or kcet website ..i am attaching my proof of payment
          Reply
          Helpful
          13 other people found this review helpful
          13 found this helpful
          4 Comments
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Manucheerful
            Jun 21, 2021
            Report
            Copy

            I paid Rs. 4960 via billdesk payment gateway on 15 JUNE2021. The amount got debited from my ICICI bank, but got error with the Billdesk acknowledgement .

            Merchant Reference No. VICI[protected]

            Sms from icici bank came for the debit of the amount

            Sms confirmation from BSES /BILLDESK was not received
            BillDesk customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              SatishKumar Gindi
              Jun 21, 2021
              Report
              Copy

              Address: SAINATH CYCLEMART,OPP GOVT HOSPITAL, DARG ROAD,Naidupeta 524126.

              I paid Payment For product In Amazon Rs.10448/- oficial net banking will bill desk.transaction is successfully got transaction I'd : [protected] also Date[protected] Time 5.58 pm. Please update me the Amount status.
              BillDesk customer support has been notified about the posted complaint.
              Jun 21, 2021
              Updated by SatishKumar Gindi               Need The solution
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                ssujee
                Jun 20, 2021
                Report
                Copy

                I had made a recharge of Rs. 200 on 19th June, 2020 through BillDesk for my Tatasky DTH. But, the receiver hasn't received them yet. I request you to kindly look into the issue as soon as possible.
                My payment Ref ID:[protected]
                BillDesk customer support has been notified about the posted complaint.
                View replies
                My contact number is [protected]
                Reply
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  johnsimple
                  Jun 20, 2021
                  Report
                  Copy

                  Address: i dont know

                  Amazon.in Payment Declined
                  Order #[protected]
                  www.amazon.in/ref=TE_new_PaymentHardDeclined_tex_h

                  but my bank email says

                  You have made an online payment of INR 1134.55 towards BILL DESK from your Account XX407 on Jun 19, 2021 at 21:05 hours. The Transaction ID is [protected].
                  BillDesk customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    H
                    Hakim Bangalore Wala
                    from Gurgaon, Haryana
                    Jun 19, 2021
                    Report
                    Copy

                    Address: Mohit pura mohalla, Near Vedika High school

                    As now I have done Tata sky recharge but recharge successful but it was not reflect in Tata sky and money also get deducted right now am in trouble please refund my amount other wise activate my Tata sky account
                    BillDesk customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      U
                      umar mohd
                      Jun 19, 2021
                      Report
                      Copy

                      Address: FARIDABAD

                      I have paid the electricity bill (DHBVN) Rs. 1801.00 via BillDesk. Transaction has been completed on 18/06/2021 and amount deducted from bank account, but the bill is showing as not paid. Bank transaction id is [protected] and Ref. id is VICI[protected]. Please Help.
                      BillDesk customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        anandshirke
                        Jun 19, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Sir, I had paid my electric bill of Jun-2021 amounting Rs.3500/- through Mahavitaran App ( Via Billdesk) on[protected] for Consumer No.[protected] BU 4200. I have Selected UPI option for payment through BHIM App. vide Ref Number UPI/P2M/[protected]/BilldeskE/ICICI
                        Ban/collect. Amount Rs.3500/- deducted from my account & but no SMS recieved on Mobile Number [protected](mentioned when Making payment) Payment was successfully done. I have taken screen shot also. I have contacted to MSEDCL help desk for non-reflecting the payment to consumer no.[protected] BU 4200. They have replied on[protected] that No Payment has been is received Consumer Number[protected] BU 4200 BU S/DN. Name SHRI VAIDHYA SURESHCHANDRA LAXMAN Connection Type LT Address PL.NO. 20/A, VAIBHAV SOC. NR. ADITI APPT. VAIDU WADI AHMEDNAGAR 414001 Contact No. [protected]
                        Jun 20, 2021
                        Complaint marked as Resolved 
                        Complaint Resovled and Amount Refunded. Thanks to Consumer Complaint Portal.
                        BillDesk customer support has been notified about the posted complaint.
                        Helpful
                        3 other people found this review helpful
                        3 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          srangra
                          Jun 19, 2021
                          Report
                          Copy

                          I made a transaction to pay internet bill using bill desk. The amount of Rs 825 was deducted but transaction get failed with some Sorry message. I checked with my internet provider and he did not recived the payment yet.

                          Here is confirmation message I have from my bank:

                          You have made an online payment of INR 825.0 towards BILL DESK from your Account XXXXX on Jun 18, 2021 at 08:52 hours. The Transaction ID is [protected]
                          BillDesk customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sunil21690
                            Jun 18, 2021
                            Report
                            Copy

                            Hi Team,

                            I have made a payment to BPCL of Amount - 809.50/- on 18th Jun'21 . Payment has been debited from my account but it is still showing pending on online portal.
                            Payment Transaction number is[protected] . Please check and confirm.
                            BillDesk customer support has been notified about the posted complaint.
                            Jun 18, 2021
                            Updated by Sunil21690                             Issue not Resolved
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sivaranjanivelmurugan
                              Jun 18, 2021
                              Report
                              Copy

                              Website: BillDesk

                              I have made payment for TNESEVAI through BillDesk on 18/06/2021. The amount was deducted twice but still showing only the pending status.

                              Please refund the amount and make the transaction successful.
                              BillDesk customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                vartha
                                from Tiruchirappalli, Tamil Nadu
                                Jun 18, 2021
                                Report
                                Copy

                                An amount of Rs.49/ was debited in my my UBI s.b.account on 16-6-21 as per transaction id[protected] was not credited to BSNL towards cell phone recharge Kindly see the amount may be credited to BSNL account cell no.[protected]
                                BillDesk customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  1
                                  12jayaraj
                                  Jun 18, 2021
                                  Report
                                  Copy

                                  Website: Ente ksrtc app and billdesk

                                  I booked a ticket in kerala rtc ente ksrtc app through my paytm upi.( Reference no[protected]. But my ticket is not booked but money is debited from my account. Please check and return money
                                  BillDesk customer support has been notified about the posted complaint.
                                  Helpful
                                  2 other people found this review helpful
                                  2 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    Pranab666
                                    Jun 18, 2021
                                    Report
                                    Copy

                                    Amount debited via card payment...still after a long time it's shown as refreshing only ...kindly credit my payment back or set off with bill payment status ...bill amout shown as not paid
                                    BillDesk customer support has been notified about the posted complaint.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      Babu1710
                                      Jun 16, 2021
                                      Report
                                      Copy

                                      I paid on the TWBUHC twice
                                      Once with my debit card (SBI) and once with my paytm debit card .. from both the amount got deducted but I did not got the receipt from payment merchant site .. please initiate refund for both the amount .

                                      SBI :- Dear Customer, tx#VT[protected] for Rs2018.00 at 50000392 on 16Jun21 at 20:32:42.

                                      Paytm:-Rs.2000.00 paid at TWBUHC on[protected] using Debit Card.Ref No.[protected]
                                      BillDesk customer support has been notified about the posted complaint.
                                      Helpful
                                      3 other people found this review helpful
                                      3 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        blackpearlz217
                                        Jun 16, 2021
                                        Report
                                        Copy

                                        Payment transferred to BSNL Broadband amount of Rs.942.00/- dated 13 Jun, 2021 9:24 am, via UPI transaction with transaction ID[protected] from UPI ID [protected]@okhdfcbank

                                        Amount debited from my account but didn't receive payment success response from BSNL
                                        BillDesk customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          GrahakSeva.com
                                          1
                                          (56)
                                          Mobikwik
                                          1
                                          (7162)
                                          ING Vysya Bank
                                          3.2
                                          (245)