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BillDesk Complaints & Reviews

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Updated: Nov 7, 2025
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N
Nutrimed
from Gurgaon, Haryana
Apr 29, 2021
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Payment is done by net-banking through Billdesk portal and amount is deducted from bank account immediately but the bill is not showing as "Paid" on DHBVN website. Why ?? You are requested to fix the issue at earliest within 24 hours.

DHBVN Account no. = [protected]
TRANSACTION ID = [protected]
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No action taken till now. No reply given on email id. No phone number available for any customer care.
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    A
    ARoy Chowdhury
    Apr 28, 2021
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    Address: Mumbai

    Sir,

    I tried to book 3 nos. ONLINE tickets on[protected] for the Sector Mumbai - Bhubaneswar for 14-February 2021, since the connection with Air India ticketing Portal was not properly connected, tickets were not generated. Thereafter, I called up on the Air India Customer Services who advised me that if you don't get the tickets within half an hour, you may book the tickets again and the money for the first booking will be refunded to you within 2 days time.


    Subsequently, on the same date I once again booked the tickets but failed again. Again, I called up Air India Customer services and again they informed me that in case, the tickets will not be generated you will get the refund around 2-3 days time.

    In the above situation I booked the tickets from GO -Air.

    The detail of debits appearing of transactions Air India on my bank account

    as on 27/01/2021 is reflected as below:

    Particular Cheque/Debit ref Amount

    VHDF[protected]/BILLDKAIRINDIA [protected] Rs.10, 489/

    VHDF[protected]/BILLDKAIRINDIA [protected] Rs. 8, 389/-

    Due to demise of my father, I had to visit my hometown suddenly on[protected] and was unable to track on the development in this regard. Suddenly on 7-2-2021 I received 2 emails from Air India informing that my tickets are ready for upgradation with confirmed PNR No. Y808M & Z848Z.
    Immediately, I talked to Air India Customer Services asking them that how these tickets were confirmed when they have told me that I will get the refund against the booking which were materialised and hence asked for full refund.

    Subsequently, on visit to Air India office at Nariman Point, it was revealed that tickets were issued manually and no information was sent to us by email/ or phone. Hence I requested for the total refund of my money after many a mails and visit a partial refund of Rs.8364/- was made on[protected] and Rs.4, 164 on[protected]. Thus a balance of Rs.6350/- is still outstanding on my account to be received from Air India LTd. I therefore request attention of your good office for refund of the balance amount at the earliest. Please note that I have already emailledd the details in this regard. You may please note that I am subjected to bear all these without any fault of mine. Details of my account no for refund of the money is as under:

    Bank Account Holder name Shri Arunava Roy Chowdhury

    HDFC Bank A/c. no. [protected],

    IFSC Code HDFC0000012 MICR[protected]

    Regards.

    A Roy Chowdhury.

    Director (Finance)

    IREL (India) Ltd.
    (A Government of India Undertaking)
    Plot No. 1207, Veer Savarkar Marg,

    Prabhadevi, Mumbai 400 028
    BillDesk customer support has been notified about the posted complaint.
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      R
      Riddhisattwa Bhattacharya
      from Kolkata, West Bengal
      Apr 28, 2021
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      Payment of 1260 was done using billdesk gateway but it shows failed to process the transaction. Amount needs to be refunded as it has been debited.
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        C
        C C ABHISHEK
        Apr 27, 2021
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        My KSEB BILL payment through billdesk in google pay app shows failed but money debuted from my account 7 days ago has not refunded back.Screenshot provided for reference.
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          K
          Kirusri
          Apr 26, 2021
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          Sir/madam
          I transfer the amount Rs500 18/04/21 Google pay Vai billdesk in lottoland. Amount completed showing in google pay billdesk but amount not credited in lottoland. Same problem in Rs500 25/04/21i attached the photo. So please Rs1000 credit my account
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            K
            KPrasadSingH
            Apr 26, 2021
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            Today morning, I suddenly got a message that popped up on my phone saying my account is debited with ₹340 and I'm absolutely sure I haven't done this transaction. This widthrawl was done without any permission, otp or any kind of warning.

            I want to know why and by whom was this amount debited?! Please contact ASAP and provide a valid reason for the above.

            The Ref no is [protected] for the above transaction.
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              A
              Albert Stany
              Apr 23, 2021
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              Transaction failed when I tried to pay my broadband bill through billdesk by opting the UPI option & providing the Amazon UPI. Amount Debited and got success from Amazon but failed at the billdesk end. Screenshot attached regarding the transaction made.
              +1 photos
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              Apr 23, 2021
              Updated by Albert Stany
              Bill amount was Rs 593.81/- Time and reference id is available on the image attached below.

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                S
                Sanjay1865
                Apr 23, 2021
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                Address: Bangalore

                Hello April 16th I made payment of 297 for Tata sky dth device, payment was successful and Tata sky message was your recharge was unsuccessful. The amount got debited but not refund till now.

                The transaction id : C2104161438433902060037
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                  M
                  Malarlab
                  Apr 22, 2021
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                  LIC Policy No[protected]
                  Customer Name : A.Ramkumr P
                  bill number LIC[protected]
                  the amount debited from my account but the bill did not get from LIC
                  Refno
                  [protected]
                  payer Name :Malar Diagnostics
                  Payer address:[protected]@okicici
                  Payee address:billdesk.[protected]@icici
                  Date:19 apr 2021
                  Amount 2968
                  Remark :UPI
                  +1 photos
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                    K
                    Kausalendra
                    Apr 21, 2021
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                    Hi team I had pay my school fee 1500rs too billdesk by UPI I'd on Date 14/04/2021 RRN.[protected].the transaction was successful but school fees not paid till now please refund my money.
                    BillDesk customer support has been notified about the posted complaint.
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                      S
                      santanu1703
                      Apr 21, 2021
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                      Address: Chanduria, Nadia, West Bengal 741248

                      I have paid WBSEDCL bill of April '21 on 26th March Rs 1126/- from icici bank a/c[protected]. As per your version transaction is successful. But regret to inform that the said amount is debited from my bank a/c but WBSEDCL says it failure. Now advice me that what is my course of action further. This type of service is not appreciated. WBSEDCL client id :[protected] of Nitya Gopal Roy.
                      I contacted three parties involved in transactions
                      Icici Bank Says : Money is debited & transaction successful.
                      Billdesk : Successfully updated to the merchant.
                      WBSEDCL : Transaction failure, latest update on 21st Apr 2021
                      BillDesk customer support has been notified about the posted complaint.
                      Did you solved the issue ? If yes how?
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                        V
                        Vsns
                        Apr 20, 2021
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                        I paid electricity bill through phonepe, not shown the confirmation but money deducted, what can I do for my money return
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                          C
                          Chandramouli Saligrama
                          Apr 20, 2021
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                          Address: Mysore Karnataka state

                          I will sent amount of Rs.397 vide Transaction ID No.[protected] from HDFC Netbanking for validity recharge to prepaid mobile.

                          Contact No.[protected] or [protected]
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                            S
                            Shreya Maria
                            Apr 20, 2021
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                            Twice I did a payment of 2000/- for INICET exam aiims website today morning from googlepay, both times the payment was done from the banks but not done in the site. Contact me asap.
                            [protected]
                            Dr. Shreya
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                              P
                              Prajwal Ainapur
                              Apr 19, 2021
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                              Payment failed during contribution of e-NPS

                              Date of transaction: 09th March 2021
                              Merchant: eNPS by kFintech
                              Mode of Payment: UPI (via Paytm)
                              Amount: 15, 017 Rs.
                              Transaction ID:[protected]

                              I attempted a contribution of 15017 onto my eNPS account on 9th of March. Money got debited from my account and status of transaction was successful on my UPI as well. But payment status on the website was failed. My bank and paytm confirmed that money...
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                              shouryajain10
                              Apr 19, 2021
                              Feb 7, 2024
                              This thread was updated on Feb 7, 2024
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                              I was making the transaction of 50, 000 for contibution on NPS on 19th April 2021. Money was deducted from bank account but timeout error came and I did not get any transaction number from NPS. Please help
                              +1 photos
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                              I was trying to make tier 1 contribution and my upi transaction was successful but it failed at Nps’s end its been 4 days since I have not been notified regarding my money.

                              Money deducted but transaction failed @NPS - Comment #4136388 - Image #0
                              Money deducted but transaction failed @NPS - Comment #4136388 - Image #1
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                                Amount deducted from Bank for BSNL number[protected] but not received receipt and transaction number....
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                                Sahaj Mankotia
                                Apr 18, 2021
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                                Amount deducted and recharge processing of jio prepaid .
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                                  D
                                  Deepamoga
                                  Apr 17, 2021
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                                  I have paid through sbi net banking on 12 April 2021 to punjab state power cooperation limited of amount 2230.
                                  1716IGAKYCQLD6 REF. I.D.
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                                    M
                                    MLJoshi
                                    from Ludhiana, Punjab
                                    Apr 17, 2021
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                                    Address: St. No. 6, Civil Lines

                                    We are an aggrieved subscribers of Land Line Phone Nos[protected] &[protected] which are lying dead since 1st of March 2021 till date. So many complaints, telephonic talk with higher authorities and visits there but no response. And department unable to give any date for restoration of the phone. No one visit our door in this period. Messages received stereo type complaint resolved. And over phone Take 2-3 days more. But no result. Who is liable for our business loss. More than this Bills were raised.

                                    We think it looks Milli Bhagat to down BSNL & conspiracy with other Private companies to gain business.
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