Claimed

BillDesk Complaints & Reviews

1
Updated: Nov 7, 2025
Complaints 5422
Resolved
656
Unresolved
4766
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

BillDesk reviews & complaints page 78

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
Laxman14893
May 7, 2021
Report
Copy

I paid through the billdeskpayment gateway, but now Roger is refusing to pay me and saying that you contact the merchant, while I am not having any contact with the merchant. I did this work or this transaction by believing billdesk
BillDesk customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    Hitesh Moudgil
    from Delhi, Delhi
    May 7, 2021
    Report
    Copy

    On 06.05.2021, I have made a transaction of rs 50, 000 to pay my National Pension trust contribution through eNPS portal. The money was deducted from my bank account but the billdesk failed to transfer the amount to eNPS India.

    Can you kindly take the necessary action to transfer my money to eNPS or refund back to my account details below:

    ICICI Bank A/C no:[protected]

    Transaction reference number: check attachment got from ICICI bank
    Merchant reference number: National pensions trust

    I have attached the payment reference screenshots and also the deduction from the bank.

    Kindly do the needful and make the payment as soon as possible...

    Thanks and Regards,
    Hitesh Moudgil
    BillDesk customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      Daniel Razz
      May 7, 2021
      Report
      Copy

      Address: Ayyannapeta junction Vizianagaram Andhra Pradesh

      I pay the electricity bill by using your gateway in this website https://www.apeasternpower.com but the amount was detected from my upi But the bill payment gateway was error rectify My issue

      My electricity service number 121121R[protected]
      BillDesk customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        nnovin
        May 6, 2021
        Report
        Copy

        Address: Nashik

        I have recharge my Tata sky account with Rs 211/- throw phonepe but recharge has not done Rs 211/- has dabited from my account (Transaction ID:- T2105051553596053262351) (Collect ID:- C2105051553210455456701) pleasee refund my money asoon as possible.
        BillDesk customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          Bhavin91
          May 6, 2021
          Report
          Copy

          Address: Bhesan, junagadh

          Heloo sir
          I am bhavin jolapara from Gujarat i am playing rummy nabob past 4 months and I was done many transaction on this account and all are successful but that time I transact 5001 ₹ in my rummy nabob account but it's not come in my account and it's already debited in my bank account so sir plese solve my problem and get back my money as soon as possible

          Thank you
          BillDesk customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            Kanchan kanchi
            May 5, 2021
            Report
            Copy

            Maine ek complain daali thi double payment ki Jo Maine tata sky connection ki booking ke liye kiya tha billdesk ko phone pe ke through pr udhar se koi reply na aane ke kaaran apne payments ko cancel karne ke liye aur refund ke liye help maagi thi pr usme to kuch help hui nahi ulta help ke naam pr billdesk se call aaya aur yeh kah kr ki aapka refund ho jayega bs Jo hum kahe Woh aap karte jao.. Aur Aisa bol kr unhone 42000 aur debit kara liye mere account se. What the hell is this? Please take action immediately otherwise I will complain against this fraud in cybercrime. I need help.
            BillDesk customer support has been notified about the posted complaint.
            May 05, 2021
            Updated by Kanchan kanchi
            Please take action immediately

            May 05, 2021
            Updated by Kanchan kanchi
            Please take action immediately
            May 06, 2021
            Updated by Kanchan kanchi
            Tell me how can I get my money back
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Arun911
              May 5, 2021
              Report
              Copy

              Have made credit card payment of Axis Bank INR 5000 but payment not yet received by Bank however have received confirmation message from Billdesk ref. VICI[protected]

              Kindly assist on priority as today is my credit card due date
              BillDesk customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Aloke21
                May 4, 2021
                Report
                Copy

                On 04/05/2021 at 12/40 pm, I paid online KMC property tax bill of 8360/- by SBI credit card। Received message that amount debited।
                But BillDesk message shows Error and KMC account not credited।
                Please look into the matter and advise me accordingly।
                BillDesk customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  Kanchan kanchi
                  May 4, 2021
                  Report
                  Copy

                  Humne 2 may aur 3 may ko tata sky ki booking ke liye payment kiya tha phone pe ke through, 2 baar amount to debit ho gaya mere account se pr booking koi nahi hui hai Tata Sky Mei.. Aisa Kyu
                  Aur aab hum apna amount refund chahte hain account Mei vapas so please help ki aur bataiye ki.. How can I cancel my bookings and kitne time Mei rupey refund honge account Mei
                  BillDesk customer support has been notified about the posted complaint.
                  Please help as soon as possible
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    ramnik ambaliyala
                    May 4, 2021
                    Report
                    Copy

                    [protected] Rbl cards pay BILL PAY SBI BANK
                    BillDesk customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Aloke21
                      May 4, 2021
                      Report
                      Copy

                      Address: 45 Kailash Bose Street

                      On 04/05/2021 at about12/40 pm, I paid online KMC property tax of 8360/= by SBI credit card. The Card account was debited accordingly.
                      But BillDesk message shows ERROR and KMC account not credited.
                      Please look into the matter and advise me at your earliest
                      BillDesk customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        E
                        Eisha Pandey
                        May 4, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Yesterday, I have made my fees payment of Rs 1500 for AIIMS M.Biotech registration form from UPI ID through Billdesk gateway.The amount got deducted from my bank account but the screen showed up that an error has occured.And my fee is still pending on the AIIMS site.

                        Please help me to resolve the issue.
                        May 4, 2021
                        Complaint marked as Resolved 
                        Thankyou so much for your help. Now, my payment status is successfully visible at AIIMS site.
                        BillDesk customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sunnyvakkeel
                          May 3, 2021
                          Report
                          Copy

                          Address: Adv.Sunny.KT, Karuthy house, Mupliyam PO, Thrissur District, Kerala - 680312

                          Made a payment for State Eligibility Test. INB txn of Rs.1018.88 frm SBI A/c [protected] to LBS Centre. Ref IGALBHEUW8 on 02May21 at 2107 hrs. Payment was error. Amount debited from account. But not yet refunded
                          BillDesk customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            kristappa
                            May 2, 2021
                            Report
                            Copy

                            An amount of Rs4125 deducted, but policy confirm not come
                            BillDesk customer support has been notified about the posted complaint.
                            May 02, 2021
                            Updated by kristappa
                            Solve the issue

                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              AnkitaCONAHF
                              May 2, 2021
                              Report
                              Copy

                              Yesterday I have paid 2000 rupees for my registration in west bengal university of health science. Money deducted from the card I have used but registration process is showing incomplete & redirecting me to pay again. I didn't press any refresh button .Please solve the issue as early as possible . please help.
                              BillDesk customer support has been notified about the posted complaint.
                              Please solve the problem as soon as possible
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vk0402362@
                                May 1, 2021
                                Report
                                Copy

                                Dear sir
                                I have paid Rs-1884/- Ruppes for insurance premium through net banking for The New India assurance co.ltd .which directed by billdesk newindiassurance for payment.I was making payment my mobile payment was successful and balance deducted by my account but not accepted by receivers party on 17.04.2021 04:32PM .Now till not refund my amount from my account.so please as soon as solve my problem.
                                BillDesk customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  F
                                  FathimaZilla
                                  Apr 30, 2021
                                  Report
                                  Copy

                                  The payment was done using upi and the amount got debited. But the transaction was failed. This happened at 30th April 2021. I request for a refund.
                                  BillDesk customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    W
                                    wolfieguy8
                                    Apr 30, 2021
                                    Report
                                    Copy

                                    I've paid electricity bill from billdeskgateway but suddenly while payement it logged out and when i relogin to site it not showing payement success optuon but amount has debited from my ac
                                    BillDesk customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      Nutrimed
                                      from Gurgaon, Haryana
                                      Apr 29, 2021
                                      Report
                                      Copy

                                      Payment is done by net-banking through Billdesk portal and amount is deducted from bank account immediately but the bill is not showing as "Paid" on DHBVN website. Why ?? You are requested to fix the issue at earliest within 24 hours.

                                      DHBVN Account no. = [protected]
                                      TRANSACTION ID = [protected]
                                      BillDesk customer support has been notified about the posted complaint.
                                      No action taken till now. No reply given on email id. No phone number available for any customer care.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        ARoy Chowdhury
                                        Apr 28, 2021
                                        Report
                                        Copy

                                        Address: Mumbai

                                        Sir,

                                        I tried to book 3 nos. ONLINE tickets on[protected] for the Sector Mumbai - Bhubaneswar for 14-February 2021, since the connection with Air India ticketing Portal was not properly connected, tickets were not generated. Thereafter, I called up on the Air India Customer Services who advised me that if you don't get the tickets within half an hour, you may book the tickets again and the money for the first booking will be refunded to you within 2 days time.


                                        Subsequently, on the same date I once again booked the tickets but failed again. Again, I called up Air India Customer services and again they informed me that in case, the tickets will not be generated you will get the refund around 2-3 days time.

                                        In the above situation I booked the tickets from GO -Air.

                                        The detail of debits appearing of transactions Air India on my bank account

                                        as on 27/01/2021 is reflected as below:

                                        Particular Cheque/Debit ref Amount

                                        VHDF[protected]/BILLDKAIRINDIA [protected] Rs.10, 489/

                                        VHDF[protected]/BILLDKAIRINDIA [protected] Rs. 8, 389/-

                                        Due to demise of my father, I had to visit my hometown suddenly on[protected] and was unable to track on the development in this regard. Suddenly on 7-2-2021 I received 2 emails from Air India informing that my tickets are ready for upgradation with confirmed PNR No. Y808M & Z848Z.
                                        Immediately, I talked to Air India Customer Services asking them that how these tickets were confirmed when they have told me that I will get the refund against the booking which were materialised and hence asked for full refund.

                                        Subsequently, on visit to Air India office at Nariman Point, it was revealed that tickets were issued manually and no information was sent to us by email/ or phone. Hence I requested for the total refund of my money after many a mails and visit a partial refund of Rs.8364/- was made on[protected] and Rs.4, 164 on[protected]. Thus a balance of Rs.6350/- is still outstanding on my account to be received from Air India LTd. I therefore request attention of your good office for refund of the balance amount at the earliest. Please note that I have already emailledd the details in this regard. You may please note that I am subjected to bear all these without any fault of mine. Details of my account no for refund of the money is as under:

                                        Bank Account Holder name Shri Arunava Roy Chowdhury

                                        HDFC Bank A/c. no. [protected],

                                        IFSC Code HDFC0000012 MICR[protected]

                                        Regards.

                                        A Roy Chowdhury.

                                        Director (Finance)

                                        IREL (India) Ltd.
                                        (A Government of India Undertaking)
                                        Plot No. 1207, Veer Savarkar Marg,

                                        Prabhadevi, Mumbai 400 028
                                        BillDesk customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit