Submit a Complaint
Claimed

BillDesk Complaints & Reviews

www.billdesk.com
1
Updated: Nov 7, 2025
Complaints 5420
Resolved
656
Unresolved
4764
So far, so good. BillDesk is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope BillDesk will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to BillDesk

Having problems with BillDesk?

File a complaint and get it resolved by BillDesk customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Banks
BillDesk

BillDesk reviews & complaints page 82

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vaibhavi Ruikar
from Noida, Uttar Pradesh
Mar 5, 2021
Report
Copy

I have done online payment for MGVCL through billdesk gateway on Mar 04, 2021, 23:41 pm with Transaction No.VT[protected] for the amount of Rs.5494.40 but money got deducted from my SBI account and I have not received any Bill Slip or message or mail through MGVCL regarding Bill confirmation. So If the bill is paid or not ? Kindly Refund.
+1 photos
BillDesk customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    ChandReema B
    Mar 4, 2021
    Report
    Copy

    Address: Andheri.

    [protected] is the transaction ID bhim . The transaction took place on 1 st march 2021.
    I paid 1280 bill however the transaction was failed and they said they would refund within 3 worning days. It did not come yet.
    Please confirm the status.
    BillDesk customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sacchu555
      from Ghumarwin, Himachal Pradesh
      Mar 4, 2021
      Report
      Copy

      Address: Dayal public School Shriram colony guna

      Sir, my money was failed as soon as I sent it, but the money was cut from the money, please help me, sir.
      +2 photos
      BillDesk customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Gujn
        from Vadodara, Gujarat
        Mar 4, 2021
        Resolved
        Report
        Copy
        Resolved

        Money LOST because session expired on merchant

        I paid rs 24820 on reliance Nippon portal as my insurance premium. I used billdesk as gateway and used gpay as payment method.
        On billdesk portal my payment went through but after billdesk redirected me to reliance site and I got an error on reliance site.. MONEY got deducted from my account.
        After that I contacted reliance customer care and they said they didn't received my payment..

        ITS BEEN 4 DAYS AND MY DUE...
        +2 photos
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy
        N
        Nitan96
        from Ludhiāna, Punjab
        Mar 3, 2021
        Report
        Copy

        Address: HOUSE NO. 369 STREET NO. 4, SARDAR COLONY, NEAR RANBIR COLLEGE

        Hello Sir/ Madam
        I paid my Brodband bill by upi id, Payment deducted but bill not paid
        +1 photos
        BillDesk customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Mrinmoy Mandal
          from Patuli, West Bengal
          Mar 3, 2021
          Report
          Copy

          Address: West bengal. North 24 pargana. Hingalganj., Hingalganj. Dulduli.

          Upi Reference No. :[protected].
          Date : 03.03.2021
          Time : 11:21
          Paytm Payments Bank
          +1 photos
          BillDesk customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            Jitu Solsnki
            from Noida, Uttar Pradesh
            Mar 3, 2021
            Report
            Copy

            Address: Maliyo ka bas nokh, Maliyo ka bad hosputal road nokh, School

            Plz provide while details of my transition my grauation form will not receive at university
            +1 photos
            BillDesk customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              ssrao9494549231
              from Noida, Uttar Pradesh
              Mar 3, 2021
              Report
              Copy

              Address: Amalapuram

              MOST URGENT ACTION REQUIRED
              complaint against,
              sir
              i received message that your representatives talk about my compaint (bearing No.2824676).

              My matter is very serious and 20 students lives depend on it .
              It is useless and dangerous if you settle it after 2 or 3 working days .
              This is A P Intermediate Exam Fee (10+2 Exam related fee) .

              Kindly take it serious .Plz help. Right now. Tomorrow is the last date .If you dont update immediately We all face a lot of problems.

              Your representatives talked this morning . But no use .
              BillDesk customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Deepak Singh bidhuri
                from Noida, Uttar Pradesh
                Mar 3, 2021
                Report
                Copy

                Address: [email protected]

                I was payment my hdfc credit card through UPI.
                Bill desk show failure of payment but in my UPI app it's show successful. My amount not refund.
                +1 photos
                BillDesk customer support has been notified about the posted complaint.
                View replies
                No any reply
                Google pay show paid
                But Bill desk show failure
                And no money refunded

                I am complaining about my credit card payment - Comment #3807366 - Image #0
                I am complaining about my credit card payment - Comment #3807366 - Image #1
                Reply
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  I
                  I S Ayyamperumal
                  from Tirunelveli, Tamil Nadu
                  Mar 3, 2021
                  Report
                  Copy

                  Address: Anna Nagar Kuthukkalvalasai Tenkasi Pin 637803

                  I have made payments of Rs.500 and Rs.2000 on 27/02/2021 through Axis Net Bankingto the Direcorate of Town and Country Planning via Bill Desk Gateway vide INB[protected] and INB[protected] respectively. Both the payments Rs.547.20 and Rs.2047.20 have been debited from my account and payments have not yet been received. Whether the payments credited to the beneficiary or not. If not, please do reverse back the above payments to my account at an early date.
                  +1 photos
                  BillDesk customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    I
                    I S Ayyamperumal
                    from Tirunelveli, Tamil Nadu
                    Mar 3, 2021
                    Report
                    Copy

                    Address: Anna Nagar Kuthukalvalasai Tenkasi Taluk Pin 627803

                    On 27/02/2021 I have made payments to Direcorate of Town Country Planning for Rs.500 and Rs.500 via Bill Desk Gateway vide INB[protected] and INB[protected]. But both the payment amount Rs.547.20 and Rs.547.20 had been debited from my account, and the payment acknowledgement have not been received. Whether the payments have been paid to the beneficiary or not. If not credited please please do reverse the debited amounts to my account at an early date.
                    +1 photos
                    BillDesk customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vasuvasanth
                      from Noida, Uttar Pradesh
                      Mar 2, 2021
                      Report
                      Copy

                      Address: M.shettahalli,sriranagapatna tq mandya dist

                      I will recharge...Tata sky dth amount debited my SBI account but recharge unsuccessful...
                      +2 photos
                      BillDesk customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        ssrao9494549231
                        from Noida, Uttar Pradesh
                        Mar 2, 2021
                        Report
                        Copy

                        Address: amalapuram

                        Sir
                        on 1-3-2021 i paid money to BIEAP Rs.2200.
                        but transaction not successful, server problem in the last minute.
                        Please solve the problem.
                        Time[protected]:50:11 IST at PUR/BDR 00001/[protected].

                        Yours truely
                        S Srinivasa Rao
                        [protected]
                        +1 photos
                        BillDesk customer support has been notified about the posted complaint.
                        Mar 02, 2021
                        Updated by ssrao9494549231                         Sir
                        on 1-3-2021 i paid money to BIEAP Rs.2200.
                        but transaction not successful, server problem in the last minute.
                        Please solve the problem.
                        Time[protected]:50:11 IST at PUR/BDR 00001/[protected].

                        Yours truely
                        S Srinivasa Rao
                        [protected]

                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          ARGHA GORAI
                          from Durgapur, West Bengal
                          Mar 2, 2021
                          Report
                          Copy

                          Address: INDI TECH ASSOCIATES,ANADA NAGAR, BHIRINGI, DURGAPUR-13

                          I have paid Rs. 5365/- on[protected] by Netbanking from HDFC bank Reference No.:[protected], the amount has already deducted but no payment reciept is generated and no payment is made to ESIC showed by ESIC portal.
                          +2 photos
                          BillDesk customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Varun Cn
                            from Bengaluru, Karnataka
                            Feb 28, 2021
                            Report
                            Copy

                            I had made a payment on keralavision broadband site via billdesk and upi. Amount was deducted from my account but it didnt reflect on the site. Recund my money
                            +1 photos
                            BillDesk customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              VijayGarge
                              Feb 27, 2021
                              Report
                              Copy

                              Dear subscriber, your Tata Sky recharge TY[protected] was unsuccessful. In case any amount got debited from your account, it will be refunded back to your account in 7 working days. Request you to attempt the recharge again using the link https://tsky.in/a/yrLNl7v?a
                              BillDesk customer support has been notified about the posted complaint.
                              Feb 27, 2021
                              Updated by VijayGarge                               No response as 5 days passed
                              Feb 27, 2021
                              Updated by VijayGarge                               Dear subscriber, your Tata Sky recharge TY[protected] was unsuccessful. In case any amount got debited from your account, it will be refunded back to your account in 7 working days. Request you to attempt the recharge again using the link https://tsky.in/a/yrLNl7v?a
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                kr33y
                                from Bengaluru, Karnataka
                                Feb 27, 2021
                                Report
                                Copy

                                It says incorrect values input for authorisation and i am unable to make a payment
                                BillDesk customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  Hriday jyoti das
                                  from Guwahati, Assam
                                  Feb 27, 2021
                                  Report
                                  Copy

                                  Address: Assam

                                  I did payment through bill desk for APDCL RAPDR assam via Google pay. The payment are come successful ( Money deducted ) but not deduct in the next APDCL bill amount, previous amount is add in the new amount . Please help and return my money back
                                  Payment ID and amount -
                                  1. UPI Transection id[protected]
                                  Date- 20Dec, 2020
                                  Payment Gateway - assampower bill desk
                                  Customer Id -
                                  new[protected]
                                  Old - [protected]
                                  Name- SMTI PADUMI DAS
                                  Invoice number[protected] Dec, 20 bill in which previous outstanding amount 2406.07 add even after i paid )
                                  Payment mode - e payment received : 2406.07
                                  +2 photos
                                  BillDesk customer support has been notified about the posted complaint.
                                  Helpful
                                  3 other people found this review helpful
                                  3 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    KAVI RAJA PANDIYAN N
                                    from Coimbatore, Tamil Nadu
                                    Feb 26, 2021
                                    Report
                                    Copy

                                    I have applied for pan on[protected] Token number : [protected] )

                                    Applicant Name : GOPINATH SEKAR

                                    Amount has been debited from my account Rs.106.90 but my pan application was not submitted it has been declined after payment. Please refund my amount on my account.

                                    Image screenshot has been submitted for payment success.
                                    +2 photos
                                    BillDesk customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Akshaysingodiya
                                      from Noida, Uttar Pradesh
                                      Feb 25, 2021
                                      Report
                                      Copy

                                      Maine prepaid metar ka recharge kiya tha. Recahrge Secaucus ho gaya lekin maine tokan number nahi likhe or mobile pas massage bhi nahi aaya .
                                      Please help kare
                                      BillDesk customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Dhanlaxmi Bank / DhanBank.com
                                        1.5
                                        (20)
                                        Indian Overseas Bank
                                        1
                                        (2360)
                                        UCO Bank
                                        1
                                        (945)