Billdesk — bescom payment failed at billdesk but amount debited from account

Bescom bill payment failed with billdesk but amount debited from account.

Details:

Amount: 5497
Transaction id: [protected]

I had tried to make the payment for my bescom bill and was redirected to billdesk for the payment.

After entering the details and otp, the amount was debited from my account with a valid transaction id while the billdesk website showed an error.

Kindly refund the entire amount as bescom has not received it