Billdesk — bill payment failed

On saturday march 03 20:42:35 ist 2018 i did my reliance bill payment of rs 2330 but it failed still it deducted amount from my debit card my transaction reference no is relpu3c49fe8a27f9f1aee188. Please inform me is the status has been done or not if it is when will i get my amount refunded. Please check in the matter very soon. Help me what should i do next.
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BillDesk customer support has been notified about the posted complaint.
Feb 26, 2018
Ramesh Gunda's response
since last one week i am trying to pay the landline bill its not completing i e successful payment
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Since i am trying to pay my landline no[protected] its not completing the payment

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