Billdesk — bill payment towards bsnl

Address:	560021
Website:	BillDesk online bill payment service provider

I made a payment of rs 313 towards my bsnl landline.

I got the bill desk error, but it didn't give any transaction receipt
After 3 days.

But the money has been cut from my account.

Transaction date :14 november at around 1:10 pm - 1:15 pm

"bil/[protected]/october month/bsnl post_jici58" this is the
Details shown in my bank statement.