Billdesk — Billdesk did not credited the electric bill

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www.billdesk.com

I have used 'bill desk' services to pay the electricity bill of nbpdcl (North bihar power distribution company limited) as on[protected], 01:56:48 pm. But yet payment has not been received to nbpdcl from bill desk payments, while amount had been deduced from bank account and transaction status shows successful. I therefore request to you kindly resolve this issue as soon as possible. So that our faithful relation make more stronger. For this act of sympathy i shall be obliged forever. I am sharing some important info concerning this transaction. Attaching also the receipt of this transaction. Give your precious assistance.

Transaction id - isbi[protected]
Transaction date & time[protected], 13:56:48
Transaction reference no - nb[protected]
Invoice no - [protected]
Ca no[protected]
Transaction amount - 3000/- inr