[Resolved]  Billdesk — billdesk transaction status shows error but amount debited from my account

Address: Cuddalore, Tamil Nadu, 607002

Website: www.billdesk.com/pgidsk/pgijsp/error1.jsp

Dear Sir / Madam,

I had processed pan card payment Of Rupees 107 my from icici online account. Amount is debited from my account but transaction status shows error. Please help me resolve the isssue. Below provided is the transaction details.

Transaction Date : 24/10/2018, Time : 09.49 PM
Reference ID : [protected]
Transaction Amount : INR 107.00
Remarks : Andal Gopal Pillai PAN Card Charges[protected]National Securities Depository Ltd payment/https://www.onlineservices.nsdl.com /BILL DESK BPC/Transaction amount Rupees.107

The error received is this:
https://www.billdesk.com/pgidsk/pgijsp/error1.jsp
Reason: sorry. We were unable to process your transaction. We apologise for the inconvenience and request you to try again later.